Holiday Inn Manchester - City Centre by IHG
Location: 25 Aytoun Street , Manchester, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Terrace, Fitness Centre, and Meeting Rooms
Holiday Inn Manchester - City Centre boasts a range of amenities including a terrace, fitness centre, and 12 meeting rooms. Guests can enjoy the convenience of these facilities during their stay.
Modern Rooms with High-Tech Features
Each air-conditioned room at the hotel offers complimentary high-speed internet, a 40-inch flat-screen TV with satellite channels, and an en-suite bathroom with free toiletries. The rooms are designed to provide comfort and convenience for guests.
Family-Friendly Dining and Canal Terrace
The hotel's family-friendly restaurant serves modern international cuisine, while the Canal Terrace offers a scenic spot for guests to unwind with a drink. Additionally, the gym provides a variety of machines and weights for guests to use at no extra cost.
Book your stay at Holiday Inn Manchester - City Centre for a memorable experience in the heart of Manchester.
Important Information
The property offers discounted parking at NCP car park on Chorlton Street (postcode M1 3FY). Please contact the property for further details. Contact details are stated in your booking confirmation.
For nonrefundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorization form must be completed before arrival.
The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorization form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorization form when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Board games/puzzles
- Allergy-free room
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
Rooms Available
-
One-Bedroom Suite with Canal View
This luxurious suite includes the usual amenities you would receive in the standard and executive rooms, but also includes a separate living room and dining area. The suite is spacious and immaculately decorated.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
King Suite with Sofa Bed - Accessible
This suite is spacious, immaculately decorated and intelligently designed, ideal for families. Alongside the usual amenities you would receive in the standard and executive rooms, the suite also includes a separate living room and dining area.
Offering disability access, the suite features light switches and a wardrobe which have been lowered, as well as grab rails in the bathroom for added safety and convenience.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Premium Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Standard Twin Room
These spacious standard rooms come with twin beds. With exceptional levels of quality, from the complimentary tea and coffee provided to the pure cotton bed linen, these rooms are both affordable and comfortable.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
King Suite with Sofa Bed and City View
This junior suite is spacious, immaculately decorated and intelligently designed, ideal for families. Alongside the usual amenities you would receive in the standard and executive rooms, the suite also includes a separate living room and dining area.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
King Suite with Sofa Bed
This double room features a private bathroom, and a sofa. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
-
Standard Room
These spacious standard rooms come with a double bed or 2 single beds. With exceptional levels of quality, from the complimentary tea and coffee provided to the pure cotton bed linen, these rooms are both affordable and comfortable.
Please note, bed type preference is subject to availability.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Standard King Room - Disability Access
These spacious King rooms offer a more luxurious stay and include all the same amenities as a standard bedroom plus a little bit extra.
Offering disability access, the room features light switches and a wardrobe which have been lowered, as well as grab rails in the bathroom for added safety and convenience.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Premium King Room - Disability Access
These spacious standard rooms come with a double bed. With exceptional levels of quality, from the complimentary tea and coffee provided to the pure cotton bed linen, these rooms are both affordable and comfortable.
Offering disability access, these rooms also feature light switches and a wardrobe which have been lowered, as well as grab rails in the bathroom for added safety and convenience.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Standard King Room
These spacious standard rooms come with a double bed. With exceptional levels of quality, from the complimentary tea and coffee provided to the pure cotton bed linen, these rooms are both affordable and comfortable.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
Premium King Room
These spacious Executive rooms offer a more luxurious stay and include all the same amenities as a standard bedroom plus a little bit extra.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
-
One-Bedroom King Suite with Sofa Bed
This luxurious suite is spacious and immaculately decorated. Alongside the usual amenities you would receive in the standard and executive rooms, the suite also includes a separate living room and dining area.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
- Hand sanitiser
Guest Reviews
- Mikkel (9/5): -
- Catherine (10/5): Sharon the lady on reception - Sharon Sharon
- Sindri Dan (10/5): -
- Onur (8/5): -
- yakubovski (10/5): -
- urban (10/5): -
- Kian (8/5): -
- Michael (8/5): other than booking in experinece staff and facilities were great - Male memeber of staff (Foreign gentleman) when booking in was robotic and made my wife feel uncomfortable because he was constsntly staring at her while spreaking to me!
- NING (8/5): It could be the place to stay for next time. - It was a short stay in Manchester. I planned to visit Chinatown, Old Trafford Stadium, and Etihad Stadium, the plan have been done successfully, the main reason is the hotel location, very very convenient. You just reach the tram station by foot and can go everywhere of the city...
And further more, the breakfast was better than I expected, quite nice. not remembered yet.
- Lesley (8/5): -
- Tracy (10/5): -
- Flage (9/5): - Fin beliggenhet. Veldig hyggelig personale som yter god service. Egentlig ingenting.
- Tariq (8/5): -
- Sonja (8/5): -
- Matt (8/5): -
- Jimmy (8/5): It did what it was supposed to do - The staff were not very friendly or talkative
- Olena (9/5): Comfy night sleep - Comfy bed and pillows (and you can actually ask staff to give you another pillow types, if needed - more firm or more soft), amenities all in a great state, clean, great location So far everything was great
- Karen McCluskey Camacho (10/5): -
- jasmine (6/5): -
- Ivo (10/5): - Everything
- Philip (10/5): -
- Jordan (7/5): -
- Tor (10/5): -
- The Badger (8/5): Great City Centre Location - Location, room and staff Parking is a challenge but it is city centre
- Mehmet Bilge (9/5): - great location
- Edward (8/5): It met our expectations and was close to the station - The room was good, large and clean and the bathroom catered for m husband's disability.
Breakfast was good with a lot of choice.
Could not get Radio 4 - it was not on the TV menu The dinner menu - very little choice for vegetarians and one of our party found this limiting
- Kudzai (9/5): -
- Jose.esteves (7/5): Excelente hotel! O colchão era mau. - A localização é óptima e o quartos muito espaçosos. Funcionário impecáveis e tudo muito bem limpo. O colchão! O colchão era Muito macio mesmo. Acredito que estivesse mesmo estragado. A primeira noite foi péssima. na segunda mudei para a cama ao lado que estava menos má. Secalhar tive azar. Foi o unico ponto negativo, mas um fudamental.
- Kent (9/5): Great Hotel - Location and facilities were great Didn't like that I couldn't stay longer.
- benson (9/5): A Very pleasant hotel but the parking was the problem - very good over all but no parking in the hotel make very okwood No parking in the hotel the near by parking cost £27
- Gary (9/5): Excellent stay have booked to go back in June - Have stayed before and we would not book anywhere else. Staff are excellent very helpful and friendly. Room was very clean and breakfast was excellent with a good variety of options not just a cooked breakfast. Cannot say there was anything that I did not like
- Dominic (7/5): -
- Vivien (10/5): - Clean
Convenient Nothing
- TONY (7/5): EXCELLENT ROOM FACILITIES FOR PARTIALLY DISABLED GUESTS BUT ROOM TOO HOT - The facilities in this room are excellent for anyone with partial disability or Disabled guests. I rate the facilities at 9/10 which is is one of the highest accessibility comfort rooms I have stayed at. The room is spacious at 300 plus sq ft. My room was very clean on arrival.
There is one thing I really noticed about this hotel. They have wide lift access width, which makes it so easy for disabled/partially disabled access. The bed was very comfortable.
The hotel is very close to the coach & train station. The hotel is also right in the centre of Manchester city. A very convenient location.
Check in was smooth and quick. Now the bad bit. HEAT! & I MEAN HEAT! The air con is not good enough. I could only get it on the air con reading, down to 19 degree C, but it felt like an oven in there. They need to sort their air con out before I ever visit there again, which is a big issue.
Everything is great apart from being cooked in the room.
- Miodrag (10/5): Iznad svih očekivanja odnos cene i kvaliteta daleko u korist kvaliteta. - Sve je iznad očekivanja od dočeka do ispraćaja.soba čista prostrana udobna punjači mobilnih na puno mesta kupatilo moderno i čisto i prostrano,peškiri veliki,kuhinjca sa frižiderom, kuvalom za kafu i čaj, sa kesicama kace čaja i tople čokolade, kafe aparat nespreso sa dovoljno raznih kapsula.kreveti udobni posteljina čista i mirišljava.velik stakleni zid sa puno svetla.
Doručak klasičan ali vrlo ukusan dovoljna ponuda za sve ukuse.restoran komforan čist nov prostran sa televizorima i muzikom (british pop) sa tihih zvučnika.
Ponuda a la cart restorana vrlo pažljivo odabrana poslužen obrok ukusan i estetski na izgled, cena sasvim pristupačna. Ništa, sve je savršeno
- Steven (9/5): -
- Dewi (8/5): -
- Dingilizwe (10/5): -
- Kasey-rose (10/5): amazing - everything nothing
- Alan (8/5): Lovely hotel, perfect central location. - Staff were great, food was good, location was excellent and hotel was really nice. Room was good but beds were very soft and pillows were huge which isn't really good for me for sleeping but small issue in a good stay..
- Lewis (9/5): -
- Antony (8/5): Very enjoyable and comfortable. - Very well maintained and clean. Lovely decor. Friendly and helpful staff. Comfy room/ bed with lovely furniture. Too many TV screens in the restaurant/bar. No soft-close toilet seat!! “Hot” breakfast buffet items were not hot - too much put out and placed under ineffective heat lamps.
- ANTONIO (10/5): Grazie... :-) - Bella struttura e equipaggiata con tutti i confort palestra compresa. Colazione e pranzo molto buoni e staff veramente eccezionale. Un ringraziamento speciale a Valeria in reception per la sua gentilezza e dispnobilità a darmi informazioni e consigli per il mio soggiorno a Manchester. Rappresenta perfettamente l'immagine di un hotel Friendly and Customer oriented.
- Sharon (9/5): -
- Vagabounde (8/5): - As expected in Holiday Inn - al facilities are great. location just in the center so great for your exploration of Manchester city :-) not aplicable
- Ryan (8/5): -
- Gareth (10/5): Great hotel for a city stay - Excellent breakfast - very good value
Comfortable and well appointed room. Nothing
- Stephanie (10/5): Very clean, good location, and lovely staff - Spacious and clean. The staff were very helpful and pleasant.
- Gill (8/5): - Great location, perfect base for exploring We had requested a twin room and that wasn't what was ready for us.
- Marco (10/5): -
- Steven (8/5): Really nice hotel in a great location. Great value for money - Lovely room in a quiet location. Nice facilities everywhere. The towels were a bit worn and rough in the bathroom.
- Rick (9/5): -
- Melanie (5/5): Would not recommend for the money upgraded room was awful - Location Paid for an upgraded room, smeared mirrors paint flaking off in bathroom, shower pressure very low, no bedside light, one switch turned everything off
- Patrícia (5/5): - Da localização. Para um hotel de 4 estrelas e para o preço, devia ter amaciador e creme na casa de banho. Casa de banho com azulejos partidos o que não é esperado. Ter de pedir para ligar o ar condicionado. Mini frigorifico desligado.
- paul (8/5): -
- KEE_Parker (8/5): -
- Carolina Regina (8/5): - Very clean and accessible. Sharon at the reception, was great.
- Craig (10/5): -
- Jolanta (9/5): - Great, friendly staff, clean and comfortable, good breakfast. Expensive
- Tiffany Faulkner (9/5): - Family room (Junior Suite) was fantastic for our small family of 4.
- Glenn (8/5): -
- Josef (10/5): -
- bertern (9/5): -
- Iustina (10/5): -
- Colm (8/5): -
- Ronald (9/5): Very good location and high end feel - Vibe and decor nothing of note
- James (10/5): Excellent - Clean and friendly staff How close it was to everything.
- Graham (2/5): -
- Jacek (9/5): - Hotel położony blisko dworca kolejowego oraz centrum miasta.
- Mikkel (10/5): Super godt - Meget enkelt, renligt, rigtig venlig personale og generelt en god oplevelse fra A-Z.
- Yen (8/5): -
- Andrey (7/5): -
- Lisa (10/5): -
- Yasemin (6/5): - Merkezde olmasi cok iyi. Tren istasyonuna da yakin. Arka odada kaldim ve cok ses vardi.aanirim jenerator..ayroca odada terlik yoktu. Bamyoda kulak pamugu makyaj pamugu vs yoktu.
- lee (10/5): Great city stopover - Great location near the station.
Room was lovely. Breakfast was amazing probably one of the best I’ve had. Can’t think of anything
- Ella (10/5): -
- JodySinclair (10/5): -
- ryan180680 (10/5): Lovely hotel - Stayed here recently with work. We had a conference during the day, and then in the evening we had a 3 course meal and entertainment in the same room.
Food during the day was great and lots of variety during the breaks. Ranging from pastries to nachos and sweets.
I stayed overnight too and the room was large and spacious with all the standard amenities. Really comfy bed and pillows.
Didn't manage breakfast in the morning but it looked good. Full English buffet with everything else from pastries to cold meats so something to cater for everyone.
- David (10/5): Our first night in the UK after living abroad for a few years was a great experience ! - Great, clean and comfortable room. Good selection for breakfast. The staff were, without exception, very friendly and helpful.
- Alan (10/5): Marathon weekend. Weather perfect. Hotel was icing on my cake - Location is perfect for walking, metro link, train station. Reception staff were lovely. 0
- Abisoye (8/5): - Neatness and location Nothing
- Mohamed (10/5): موقع ممتاز بحوار نخبه القطارات والباصات وقريب من كل شئ -
- JennyI2 (10/5): Lovely hotel and staff - Stayed here again due to a concert at the co-op. I asked for a quiet room on online check in and was definitely given that.
The staff on check in greeted me like friends. As I am a member I was able to check in early which was brilliant.
I had the best nights sleep ever. I had a big room for me with lots of pillows. The bathroom was spacious. I had everything I needed.
Breakfast was lovely as ever and I had a range of food to choose from being gluten and lactose free.
- Carlos Rafael (8/5): Bem conveniente. Quarto e atendimentos muito bons, a julgar pelos atuais serviços no UK - òtima localização, hotel bem funcional. Quarto amplo, com bom banheiro, cama confortável. Perto de tudo o que interessa. Pra quem chega de trem para a cidade é muito bom ,pois nem precisa carregar mala por muito tempo. Está logo ao lado. Quando chega a madrugada a porta fica fechada. O cartão do quarto não funciona e você fica esperando no firo algum funcionário lembrar-se de verificar a porta para poder entrar no hotel.
- Ashley (9/5): -
- Carl (8/5): -
- Alistair (9/5): A excellent base for an overnight in the city - The hotel was very modern and really clean Nothing
- Thomas (10/5): Perfect business stay - Location and room size NA
- Caroline (10/5): Lovely staff always make a stay when there friendly and helpful - Lovely friendly staff lovely clean hotel and bedrooms showers sparkling bar staff lovely easy access yo transport and city centre Nothing
- gillian (10/5): saved the day for us. - All amazing Nothing
- louiswI9300PL (10/5): Excellent check in staff at the desk - Hotel is very nice. The check in was fantastic. In particular, Sharon at the check in desk was extremely helpful and was able to help me get an early check in after a very long flight. The hotel restaurant staff were also extremely nice while I waited for my early check in.
- Kevin (10/5): -
- Dease (10/5): -
- Sandro (4/5): Overall disappointing and not worth the money - Great location near the train station, easy to get to the city center, good restaurants in the area.
Breakfast starts early enough and is overall good.
The gym is small but relatively well equipped.
Most staff members are welcoming and helpful. All I got from a paid upgrade to a superior room was just a larger entryway. Almost no storage space for clothes, limited as it was to two hangers behind the mirror. The heating was not working properly – in fact, it only worked as air conditioning (cooling) while it was freezing outside. Reception told me they would control it from there, which they did but only for an hour or so. Eventually I was given a small portable heater (!) which was completely useless.
My first day there the cleaning did not happen until 5pm and only because I asked for it; the cleaning team manager claimed that they had cleaned the room and only upon insisting and being called a liar did they come to clean, obviously in the one moment when I had said I would need to be in the room. Through all this, while most staff members were courteous enough, one was especially condescending to the point that, when I complained the cleaning should have happened before 5pm and without me having to negotiate for it, he said "How lucky that we are able to send you a cleaning team now!".
Ridiculous management overall. Too bad because it is an excellent location, the facilities could be made much better very easily, and it would only take better training and/or more hired staff to make this an incredibly better hotel.
- Calin (9/5): -
- graham (8/5): Super fint sted - Flot og moderne hotel, flot og ren værelse, god morgenmad samt service, god beliggenhed tæt på centrum. Det er svært at find noget negativ at sige om hotel, men et vindue eller to som vare oplukkelig ville vær dejlige
- Ryan (9/5): -
- Jackson (10/5): Great place - Nothing keep doing what your doing x A friend
- Hugh (7/5): Over all very nice and above all quiet. - Staff & location. Pillows awful artificial fillings ( foam ).
Adjoining room doors.
- Angela (10/5): - The room, location and breakfast was all superb. Couldn't fault it
Photos