ESKA Hotel
Location: Ruko Keprimall No. 27-34, Batam Center, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodation in Batam Centre
ESKA Hotel in Batam Centre offers a modern stay with comfortable rooms and a delightful restaurant. The property's convenient location, just 1.6 km from Kepri Mall Batam, makes it an ideal choice for travelers.
Comfort and Convenience
Each room at ESKA Hotel features a kettle and a private bathroom with either a shower or a bath. Guests can enjoy extras like slippers, free toiletries, and a hairdryer, ensuring a comfortable and hassle-free stay.
Additional Amenities
With a 24-hour front desk and an on-site hairdresser's, ESKA Hotel provides convenience and assistance to guests throughout their stay. Explore nearby attractions such as Mega Mall Batam Center and Hang Nadim International Airport Batam, located within a short distance from the property.
Book your stay at ESKA Hotel for a memorable experience in Batam Centre.
Important Information
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Ironing service
- Massage services
- Shared lounge/TV area
- Shuttle service (additional charge)
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Health or beauty spa nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
-
Family Room
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
-
Superior Twin Room, Non Smoking
2 Twin Beds
258 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Shower, free toiletries, and towels
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
-
Superior Double Room
This twin/double room has air conditioning and electric kettle.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
-
Standard Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
-
Superior Double Room, Non Smoking
1 Double Bed
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Free toiletries and towels
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
-
Deluxe Room
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and towels
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate bathtub and shower
- Free WiFi
-
Standard Double Room
This twin/double room has air conditioning and electric kettle. The room has garden view.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
-
Deluxe King Room
This double room has air conditioning and electric kettle.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Trash cans
- Smoke alarm
- Key card access
Guest Reviews
- Daniel10 (7/5): - The surrounding is good especially with the K Mall opening. The walls are quite thin and can be noisy at times. The tv is bad for eye sight.
- De Silva (7/5): - not so crowded n it was quiet. staff were really friendly not enough lights room was dark. Hotels should be considerate of women, we apply makeup.
- Joanna (7/5): -
- Imran Bin Kamal (9/5): - Very near to newly open mall and free transportation to Batam center Breakfast can be improved further
- raymond (10/5): -
- Raja (8/5): -
- ZHAO MIN (10/5): -
- Osman (8/5): The hotel very good, very quiet and the environment very good. Only a lot people or grab driver do not know the exact lo - Grab do not know the exact location of hotel. When I book grab he dropped me near the mall, I got difficulty to locate the lobby hotel. Until I ask few person at shopping mall ,but they give me wrong location , until I ask the cleaner of the mall, he was very good and courteous and direct me to the hotel lobby. Location very hard to find. Even the grab also not familiar with hotel location. Need more sign board to lead the hotel lobby.
- Khen Siong (8/5): -
- Elia (6/5): - It's a nice clean hotel in a good location for a fair price. The internet was absolutely horrible, I was unable to work using the hotel internet. They upgraded my room when I complained about it the first time, but even in the new room the internet was unusable. Unfortunately this means I'll never be able to stay in this hotel again.
- Rahmat (8/5): - Ok but can be improve Verity of food
- Ivan (9/5): excellent hotel to stay put - breakfast is excellent. I enjoy it. the surrounding location is under construction and renovation. Others is excellent.
- joy (9/5): - breakfast, clean, sound proof, pay parking
- Natasha (10/5): Service and room so nice - The room is beautiful and very comfortable, the staff is also nice.. the service is good, the room condition is the same as in the picture and the price is very worth it..
- Cadet (8/5): -
- Samzaman (7/5): -
- Aiko (10/5): -
- Sooriyawarman (10/5): - Super clean and worth it
- Nur Suzana (8/5): Everything was good -
- Liu (5/5): - There a spa and free breakfaat The hotel is old and outdated. The location is not good despite there a new mall.
- Faisal (10/5): Satisfaction - Clean, Nice Breakfast, Nice Aromatherapy Scent in the room, Cozy. Nil
- Julea (10/5): -
- mohd shahrul fariz (10/5): -
- mohd hasrizal (3/5): -
- Uvarajan (10/5): - Great staff and facilities
- CIE SOON (10/5): -
- Wei Siang (7/5): - Near to mall and there is breakfast in the morning. Staff are friendly and polite. Water sound can be heard running when i was sleeping at night.
- Alex (4/5): Stay was below average and it doesn’t match the price $200/night that we paid - My kids love the bunker bed . For us nothing. Corridor passage have cigarettes smell . The toilet seats is broken , we went to reception to inform instead of offering to repair/change the seats the receptionist ask if we broke it . Furniture and wall fixture is old and dust, bathroom towel is yellish too. The worst part is theres no sound proof to the wall, and the room beside us turn on the TV so loud throughout the whole night. We stay in room 322.
- Ken (5/5): Fair and not worthy to come back again - Good and friendly staff Property amenities is limited,
1) not able to have additional room cards
2) towel was not cleaned
3) hot water shower was not 24hrs, hot water is not available after 2am
- SanRayn (9/5): - Big room, towel smell nice and housekeeping, security officer very helpful and courteous.
Breakfast is not bad but not much variety. If come late, will only have leftovers, sometimes food abit salty
Hotel have spa but need to rebook as I try to walk in but full house.
Never try the rooftop cafe so cannot comment on that.
Overall a pleasant stay with family with kids.
Quiet place. Hotel should replace the small fridge as not not really working. I put some can drinks but not cold an it's seem warm.
Extension per hour cost 100 thousand rupiah ($10 sgd) and extended 2hrs for both rooms but on the day of check up, front office asked one room to vacate as nobody informed them that I asked for an extension for both rooms 1day in advance but after explaining, front office staff let us extend.
Front office team never communicates well.
Location wise too far from Nagoya hill mall, harbour bay. A new mall, k square mall In front of the hotel but nothing much as most shops haven't opened yet.
- Ammar Syafiq Saputra (1/5): -
- Adnan (8/5): - The Hotel is near to new mall K Square so easy and convienent to get food and others. No comment
- Em (10/5): - Breakfast choices limited but they tried to accommodate Pillows too soft.
- Amir (5/5): - Ok 👌 ok Roof top closed
- Rohani (10/5): -
- SERINA97 (8/5): -
- SERINA97 (8/5): -
- Susianti (9/5): -
- Yunus (7/5): -
- Nur Hidayah (9/5): -
- Mazlan (7/5): -
- Norita (8/5): -
- Nur (8/5): A great no frills stay. - Everything else was ok except location. The mall in the map is closed making the street look dark and empty. No other shops available within the vicinity as well.
- Muhammad (7/5): Value for money if not for the noise. - Good location. Took the deluxe room package. Hotel was clean and staff were friendly and polite. I stayed at the 3rd floor. Whenever the 4th floor person opens the taps in the shower, I hear the water flowing sound. That was very irritating especially late night.
- Ed Muhamad (7/5): -
- Norazizah (9/5): Worth the price - I like the hotel location it is a bit quiet and the staff are very attentive and welcoming. Nothing.
- Lynnda (8/5): -
- Dominique (9/5): - L'hôtel en général, propre, personnel agréable.
- Nurunnadia (9/5): Pasti akan kembali lagi menginap disini saat jalan ke Batam! - Bagus sekali. Nyaman, aman. Mungkin bila Mall dah siap nanti lagi ramai tourist yang datang menginap Wi-Fi problem 🥹
- Yanusiya (10/5): Excellent - Clean. Very new. Enjoyed spa paid services on the 2nd floor. Everything was superb good. Nothing
- Ali (9/5): -
- AZLIN (10/5): -
- Marie-Zsa (6/5): - Nil The biggest room is too small, ceiling low, no windows, and the rooms smells of paint and glue. The corridor is too dark too.
I have check-in and immediately check out, and decided to book other hotel. Not a place for claustrophobic people.
- Dave (4/5): -
- Triyani (5/5): - Breakfast was good enough, beds were comfy and the room was pretty clean. Although the TV was not a smart TV, we enjoyed the channels available. I honestly enjoyed my stay the first time here, back in December 2024. But this time... we only got to enjoy the first quarter of our stay. Starting from the middle of first night, there were frequent electricity trips. Then the maintenance staff came to reset the breaker. Then in less than 20 mins, another electricity trip. And this happened for the rest of our stay, up until check out. Everytime, we would have to wake up and manually turn on the air-conditioner every time they resetted the breaker.
The thing is, there was no apology for the inconvenience and most importantly, no clear information as to why the trips kept happening. We would have appreciated at least that.
Staying here again may not be on my list in the future.
- Faizal (8/5): -
- Eric (7/5): Comfy and clean stay in Batam, with a wonderful staff - The staff was terrific, the room nice and clean and the free massage was a huge bonus! Not a great place for jalan jalan in Batam
- PEIWEN (9/5): -
- Ab Rais Bin (7/5): -
- Ahmed (8/5): - Feels high-class.
Very clean.
Staff are friendly and warm.
Breakfast menu is standard. Location.
- Zulkifli (6/5): Kepri Mall not opened, not much reason to stay here - It’s clean It’s smaller than advertised.
- Ivan (9/5): Love the comfort and tidiness of the place. The facilities are well kept and clean - The room was comfortable and clean. The staff were friendly and helpful with all my queries as well. The mini fridge wasn’t cold enough but that’s a very minor issue
- Abu Faiz (9/5): Family Room Excelente - The family room was excellent for a family of 4.
Bunker bed,Queen size and a couch.
Family Massage Spa is in the hotel that makes it convenient.
The staff are friendly and helpful.
2 Mins walk theres a 24 hour IndoMart.
4 Mins walk theres a Coffee/Bakery.
4 Mins walk there's Nasi Padang restaurant. Bath tub not suitable for a family room.
- Yogghan (10/5): - Very clean and comfortable This is near to ferry terminal but beach club and nagoya far bit around 20-30 minutes
- I M (10/5): -
- Stepy (8/5): Overall, while I appreciated the rooftop ambiance, the stay could have been more enjoyable with better food quality, imp - The rooftop setup was beautiful and well-designed. It created a nice, relaxing atmosphere that made the stay feel special. What could be improved..
1.The surrounding area felt a bit boring during our visit, as the mall nearby was under renovation and there wasn’t much to do.
2.The food quality was average. It could be improved in terms of taste, cleanliness, and serving temperature. For example, the vegetables were overcooked. The staff drop the bread on the table but still put it back for serving.
3. It was quite noisy in the morning due to loud announcements about breakfast.
4. Housekeeping was disruptive. They had to call out several times to clean the room in front of ours, which affected the peacefulness of our stay.
- Kamsinah (5/5): Passable - There is massage centre in the hotel. The toilet. Should have a shower area instead of bathtub.
- Anis (5/5): Staff was weird. - Room was ok. Look, I book coz I saw the reviews were nice. But, unfortunately the service, its not bad, but its weird. The check in counter, one of the staff, he is not friendly, no smiles. I don't hate it, it does not bother so much, until I hit the breakfast in the morning, I was getting eggs, for myself, for my brother and my niece, and I queued twice for all these eggs, second time in queued, this was the chef question, "Akak bukan udah ambil eggs, tadi?". Look if I am getting the eggs even for myself for as many as I want, why does it matter to ask me that kind of questions? Its call a buffet breakfast for a reason. Btw, the chef even asked, "Jadi scramble egg ini untuk berapa orang?" That had me almost cursing at him. So he does not deserve my thank you.
Good part, bell boy and the other senior guy at the check in counter were nice. Friendly. Room was clean and nice. Location was ok, I got lost, but I like the adventure.
- Attila (9/5): Superb -
- Mursalina (8/5): Very good -
- Li (8/5): Very good -
- Andrew (10/5): Exceptional -
- Salleh (7/5): Good - Toilet is clean NA
- Edwin (7/5): Good -
- Christian (10/5): Exceptional - -beautiful and clean room
-very comfortable bed
-friendly staff
-breakfast buffet
-shuttle service to ferry terminal
- Samzaman (7/5): Good -
- Vilmah (10/5): Exceptional -
- Nur (10/5): Exceptional - Everything here I like. The hotel also close to many shop such as mini market, karaoke, morning bakery, kedai makan sederhana, spa, atm machine. You can reach all the location by walking only The parking you will need to pay. But it’s oke because they will give you 10000rp
- Enrica (6/5): Pleasant -
- Nikita (8/5): Very good -
- Aisyah (7/5): Good -
- Suzana (7/5): Good -
- Ila (7/5): Good -
- Junaidi (8/5): The place is quiet no noise or busy hustling perfect for me and my girlfriend - Clean spacious comfy No comments
- Rabi'ah (8/5): Very good - I like the decorations in the room.the room quite spacious.the staff also polite and helpful. The ac is not really cold.the toilet was clogged and a bit slow for water in the toilet floor to drain.
- Sarath (7/5): Good -
- Nadiah (7/5): The stay was pleasant and the breakfast was okay. Just didn’t satisfy with the refrigerator. We booked 2 rooms and both - The staff and the facilities/amenities provided was very good. They were all very friendly and very informative when we asked around about the suitable place to go and visit. It was a comfortable and pleasant stay. The refrigerator was not functioning very well. It didn’t get cold and when we placed our kueh lapis, the cake already got moldy and we had to throw it away. Informed the receptionist and he only said thanks for the information and no compensation was given due to the incident.
- Dania (10/5): For hotel ok but for fnb not good. - Clean Fnb staff should have checked the food first before asking for extra payment. We paid for extra breakfast but a lot of the food has run out and it's not worth the price charged.
- Abd (8/5): Very good -
- Hafiz (8/5): Very good -
- Shalini (10/5): Exceptional -
- Kian (5/5): Just overnite stay - Nothing to highlight Not much around
- Shaik (5/5): Stay @ Eska (Kepri) - Location Given the name of the Hotel, known for it's spa, it was surprising that as guests we were unable to secure a slot there.
Was allocated room 202, however upon checking-in, the room has a stench of feet smell (which was attested by the housekeeping staff)
Upon reporting the matter, almost immediately, they simply allocate the next room (204). Very impressed with the "good service". The said room had a pillar in the room, thus making the room smaller. The aircon was not working properly as it should (took a long while to feel the cold air).
The bathroom was dark and small.
No gym available (for those gym goers)
Though I paid for 4d3n stay, my wife and I succumbed to "wonderful" experience we had and checked out after one night.
- Nur (9/5): Superb -
- Iman (4/5): Will never come to this hotel again.. but not the brand.. - Nothing applicable - the old fridge that doesn’t work
- the in room dining services that never answer the call
- the old shower head that is leaking with water
- the aircon that is not strong
- the glass panel what was dirty
- the electricity breakdown
- the breakfast spread that was bland
- Chin (6/5): Pleasant -
- Shankari (10/5): Exceptional -
- Bima (9/5): Good and clean - Breakfast is very nice and good choice I like the room clean and very tidy
- Yusnizar (8/5): Recommended - Stratergic location Shower leakage
- Ong (10/5): Exceptional -
Photos