Sophia Hotel By OxoHotel
Location: Calle 32 No. 4-45 Plaza de la Aduana, Cartagena de Indias, co
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Outdoor Pool and Sun Terrace
Sophia Hotel, located in Cartagena de Indias, boasts an inviting outdoor pool and a sun terrace, perfect for soaking up the sun and enjoying the tropical weather.
Elegant Rooms with Modern Amenities
Each room at Sophia Hotel is well-equipped with air conditioning, a flat-screen TV, and a cozy seating area. Guests can also indulge in the convenience of a coffee machine and enjoy a private bathroom with luxurious bath amenities.
Convenient Location near Key Attractions
Ideally situated just steps away from Palace of the Inquisition, Cartagena's Gold Museum, and Bolivar Park, Sophia Hotel offers guests the perfect opportunity to explore the rich history and culture of the city.
Book your stay at Sophia Hotel now and experience a blend of comfort, convenience, and luxury.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Massage services
- Currency exchange
- Non-smoking throughout
- Coffee Shop on site
- Fruits
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Broadcast Live sport events
- Happy hour
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite
Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The suite offers air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Room, 1 Queen Bed
1 Queen Bed
204 sq feet
Internet - Free WiFi
Entertainment - 40-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Family Room
2 Twin Beds and 1 Queen Bed
204 sq feet
Internet - Free WiFi
Entertainment - 40-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Junior Double Room, 1 King Bed
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Superior Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as an inner courtyard view. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Suite, 1 King Bed, Terrace
1 King Bed
1184-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 40-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Terrace
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
-
Deluxe Room, 1 King Bed
1 King Bed
452-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Suite
This spacious suite features a mini-bar, soundproofing and a seating area sofa. Welcome drinks are offered.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Marcelo (10/5): Un lugar para descansar y ser muy bien atendido - Todo, las habitaciones cómodas y preciosas, la ubicación tb muy cerca de todo y lo más destacable es el personal del desayuno, se pasaron con su atención y la Chef de la cocina es un lujo. 1000/10 Nada
- Santiago (10/5): -
- Monique Curacao (9/5): Aanrader voor klasse hotel in prachtige oude stad, met park, en gezellige day -en nightlife. - De lokatie aan het plein in het midden van de ommuurde stad van Cartagena is onbeschrijfelijk. Sunrise aan de ene kant, sunset aan de andere kant. Geweldig uitzicht vanaf de rooftop op de 4e verdieping. Loopafstand van alle kraampjes en activteiten. Heel veilig. Ik kreeg een room upgrade en de kamer was smaakvol, romanisch met hoog plafond, hoge deuren van massief hout. Ontbijt was pure verwennerij. Eggs benedict, aparte fruitsoorten, alles werd met zorg en toewijding bereid. Personeel was uitermate vriendelijk en behulpzaam. Ik had een vis gerecht besteld. Ik kreeg sla en tomaat ipv advocaat, zonder dat er iets over werd gezegd toen het werd geserveerd. De smaak van de vis was overigens voortreffelijk
- ushab2025 (8/5): Historic Hotel with Excellent Staff and Great Location - Hotel Sophia OXO in Cartagena is a charming and comfortable hotel located right in the heart of the walled city. We stayed there during Easter and loved being surrounded by the festive activity and vibrant energy of the area. Once the holiday ended, things quieted down, making it a peaceful spot to enjoy the city’s historic beauty on foot without needing any transportation. Our suite was spacious, with a sofa, a table and four chairs, and a king-size bed. The room also had a large wardrobe, plenty of shelves, a minibar, a huge TV with many accessible channels, and lots of electrical outlets—which made things very convenient. The building itself is old and full of historic charm, which adds to its unique atmosphere. While it’s not a modern, luxury-style hotel, it’s comfortable and well maintained. The staff were exceptional—polite, warm, and genuinely sincere in every interaction. It is certainly on the expensive side, especially considering what you might expect for the same price in New York, but what you’re paying for is the experience of staying in a beautifully restored historical building in an unbeatable location. If you value character, authenticity, and attentive service, Hotel Sophia OXO is a lovely choice for your stay in Cartagena.
- mabeq21mp (10/5): Great stay in Cartagena - Excellent location, walking distance to pretty much anywhere. The rooftop and pool were a great spot to relax. Clean, comfortable and cute rooms. The staff service was outstanding!! Happy and caring people who work hard to make the visitors feel like home. The food was delicious and fresh every day. Their breakfast has many options complemented with fresh fruit and coffee. Definitely a great choice!!
- Lukas (10/5): -
- Ken (8/5): -
- CARLOS (10/5): - La atención del restaurant
- Denise (10/5): Comfort, beau, agréable - La disponibilité, la gentillesse du personnel, la qualité et variété des aliments, la proximité pour les activités touristiques. Rien
- Rebecca (8/5): -
- David (9/5): -
- diana (9/5): Muy buen lugar! - Ubicación. La terraza muy bonita y la comida deliciosa Las habitaciones son cómodas pero se escucha mucho ruido tanto del exterior como del interior. No pude dormir mucho
- sebastian (9/5): - Klasse Hotel, super Lage! Hört sich an wie eine Phrase, ist aber so :) Schöne stilvolle Zimmer N/A
- Thomas (8/5): Ziemlich gut - Sehr schönes Hotel sauber , das Personal sehr freundlich und bemüht. wir haben uns zwischen 2 Hotels entscheiden müssen , da haben wir wegen dem hinweiß auf den guten Caopchino dieses genommen. Man erzählte mir dann 5 Tage die Maschine ist kaputt. Das Wasser in der Minibar ist aus Gold.. 6 Euro wäre selbst in Deutschland ne Nummer . Der Pool ist 70 cm tief schwimmen na ja . leider auch sehr wenig Platz am Pool. Frühstück war dann einen Tag kein Büfett was aber ok war. Hatten leider ein Zimmer mit blick auf nee Wand.
- Catherine (4/5): - Las camas y habitaciones muy cómodas solo una molestia con el aire acondicionado no se podía programar y estaba muy frío La piscina no estaba habilitada por evento privado
- DANIEL F (6/5): Good location but expensive - Ubication beds are not good enough for the price
- Michelle (10/5): -
- flea868 (10/5): Excellent hotel. Great Value. - LOVED the quaint check-in, spacious room, lighting, amenities, quiet, complimentary breakfast, rooftop bar and pool with music.
- william (9/5): -
- Scott_Smith6064 (10/5): Sophia Hotel Cartagena Review: Peaceful Comfort in the Heart of the Walled City - Sophia Hotel is an excellent choice in Cartagena, Colombia, especially if you want to stay in the center of everything without being stuck in the middle of the noise. **Location:** The hotel is perfectly located in the Walled City, in a central area close to shops, restaurants, bars, and major attractions. It is convenient for walking almost everywhere. **Atmosphere:** The atmosphere is very nice and peaceful, while still being just around the corner from the festive activity. You get the best of both worlds—easy access to the nightlife and a relaxing place to return to. **Room:** The room was nice and spacious, with a comfortable bed and great pillows. It included a small L-shaped couch, a small desk, a large bureau/closet, a small safe, and a mini-bar refrigerator. The bathroom layout is a little different but works well: the sink is in the open area in the room, while the toilet and a large stand-up shower are separated. The towels were excellent—very large, thick, and soft. Honestly, they were so good, I would love to know where to buy them. **Value:** This is a mid-range hotel for the area, and the cost is well worth what you get. **Cleanliness:** The room, bathroom, and hotel overall were very clean. Housekeeping cleans the room daily, which helps keep everything fresh and comfortable. **Noise Level:** It could occasionally get a little noisy at night during festivals, but overall it was pretty peaceful—especially considering the location. **Service:** Outstanding service. This was my sixth visit to the hotel, and during the last three or four visits, the staff remembered my name and my preferences. They are always welcoming, with a smile and a kind word. That level of consistency says a lot. **Amenities:** They have a very nice rooftop bar and pool area with a great view of the city. Breakfast is included with the room, which adds to the overall value. **Overall:** Sophia Hotel delivers a strong combination of location, comfort, cleanliness, and service. If you want a reliable, well-run hotel in Cartagena’s Walled City, this is a very solid choice.
- Isabel (10/5): -
- Arnaldo (10/5): - Todo Nada
- Amaia (9/5): Excelente relación calidad-precio en una ubicación inmejorable - Nuestra estancia fue muy buena y nos pareció que el hotel ofrece una relación calidad-precio excelente. El desayuno es increíble, muy completo y cuidado, y el personal muy servicial, siempre dispuesto a ayudar con todo y a facilitarte la estancia. La ubicación es perfecta para conocer la zona turística de Cartagena, todo queda a mano y se puede recorrer cómodamente el centro. La habitación era muy bonita y grande, la cama super cómoda. El rooftop es súper chulo y totalmente recomendable, un espacio ideal para relajarse y disfrutar del ambiente. Esa noche estábamos cansados y no nos encontrábamos bien, así que volvimos al hotel para ver un poco de Netflix. El mando no era el de la televisión de la habitación; lo avisamos en recepción, pero no pudieron solucionarlo. Aunque no es algo clave en vacaciones, es una pena fallar en algo tan básico y más teniendo una pantalla tan grande.
- Luana (10/5): -
- Rebecca (8/5): Perfect location for exploring the city, good food options! - The location is fantastic close to everything you need to explore Cartegena The breakfast was delicious - lots of options (look at the menu as initially we just thought it was only eggs the style you wanted). The lunch/dinner options were also very good Appreciated the attention to detail throughout our stay by the staff, for example little biscuits every night was cute :) Bar staff were very attentive The rooftop felt smaller than what the pictures show Before arriving the hotel staff informed us we could use the sister hotel gym although when we arrived this wasn’t possible which was a shame for us as it did help determine our stay here (running around the city is very hot!)
- Javier (8/5): - Habitación muy grande
- Isabel (10/5): -
- Alexandre (10/5): -
- Andres (9/5): - In the heart of old town, but in a quiet street. Great breakfast and staff is amazing.
- gabriele (9/5): -
- adriana (10/5): - Queremos agradecer profundamente a todo el equipo del Sofía Hotel by Oxo Hotel por la maravillosa experiencia que vivimos durante nuestra estadía en Cartagena de Indias. Nos hospedamos en la habitación 305, desde el 5 al 9 de diciembre de 2025, y desde el primer momento la atención fue simplemente impecable. La calidez humana, la amabilidad y la constante disposición del staff hicieron que nos sintiéramos verdaderamente acogidos y cuidados en todo momento. Cada espacio del hotel se encontraba siempre limpio y perfectamente mantenido, y los detalles que dejaban cada noche en nuestra habitación marcaron una diferencia enorme, demostrando una dedicación y preocupación por el bienestar del huésped que no se ve en todas partes. La calidad de la comida fue excepcional: desayunos deliciosos y variados, almuerzos de alto nivel y tragos preparados con dedicación y excelente gusto. Todo fue simplemente impecable. Más que una estadía, fue una experiencia que superó por completo nuestras expectativas. El viaje no habría sido el mismo sin la espectacular atención del equipo humano que forma parte del hotel, quienes con su cercanía y profesionalismo transformaron cada día en algo especial. Sin duda, lo único que nos queda es el deseo de volver en algunos años más, esta vez junto a nuestros hijos, para revivir esta experiencia inolvidable. Gracias por hacer de nuestro viaje un recuerdo tan precioso!!!. Totalmente recomendado.
- Belen (10/5): -
- Ben (10/5): -
- Amanda (8/5): Very comfortable, lovely room, facilities, great location and friendly staff. - The location was great. The hotel had a colonial style with high ceilings. We had a large comfortable room with extremely comfortable bed. Delicious breakfast and rooftop pool and bar. Staff were very friendly, and Erick and Andreas particularly helpful. Nothing. It was a little noisy at night but this was due to the time of year, as the Christmas celebrations were being built in the square outside our room.
- Jeremy (9/5): The staff were friendly and helpful, and the food was excellent, making my stay very enjoyable. - I had a wonderful experience at this hotel. The breakfast was very good, with plenty of fresh options to start the day right. The location was excellent—close to everything I needed, making it easy to explore and enjoy the area.
- Bruno (6/5): -
- jorge (9/5): -
- Miguel (10/5): Excellent location amazing staff & super food - Location & Staff N/A
- Amy (7/5): Lovely hotel but visiting during the Festival for Independence Day meant a lot of noise disruption - Breakfast was excellent at the hotel restaurant. The rooftop bar and view was standout as well. The friendliness of the staff really adds to this place. The noise from the festival happening in the square could be heard very clearly from the room and made it very difficult to sleep.
- Cordova (9/5): -
- Adriana (3/5): -
- Diego (10/5): -
- Marina (9/5): -
- Curious52503253307 (10/5): Nights at the Sophia's Hotel - The hotel is amazing. The restaurant team is fantastic and the food is fenomenal. The rooftop has an incredible and the staff was delightful. I trully recommend this hotel!
- Claudia (5/5): Simple no lujo - La ubicación, el desayuno y la terraza, pese a disfrutarla el último de mis tres días. Se supone que estamos en un hotelazo. Teniendo en cuenta eso…La habitación es mejorable! La humedad es insufrible, no está limpia, es antigua y las instalaciones son muy mejorables. Lo único que destaca es la terraza pero siempre siempre tiene fiesta privada. Además, después de la fiesta privada a las 6 de la mañana lo recogen todo y parece que se cae el techo de tu habitación, por lo cual no duermes. Tenía muchas expectativas con este hotel, pero que nos lo habían recomendado, pero no merece la pena.
- Pily (10/5): - Great service, people are very friendly and professional. The room is super nice and comfortable. Location and view from the rooftop
- Mel (8/5): Lovely location, staff and breakfast, rooftop bar more party than chill - The hotel was really nice and the location was great. The rooms were and well laid out. The superior deluxe room in particular was very spacious and had a nice view of the square - disproportionately better value than a superior double. Breakfast was really good and the staff - especially in the restaurant were lovely. The hot water in the shower fluctuated between burning hot and not quite hot enough - you had to keep stepping in and out of the shower or burn yourself. The roof terrace and pool was a nice place to chill and hang out when Cartagena got too hot but the music was really loud even in the middle of the day and on Saturday night there is no sleeping in the rooms on the courtyard side of the hotel because the noise from the roof bar is so loud. It felt like they were prioritising visiting partygoers over residents.
- Wescley (10/5): -
- Michaela (7/5): -
- David (10/5): -
- Nancy Esther (9/5): Ubicación estratégica con una terraza con una vista espectacular.La atención del personal muy amables y serviciales - La habitación amplia y cómoda Nada
- Marion (9/5): Mooi hotel op toplocatie - Zeer goede locatie in het oude gedeelte. Zeer vriendelijk personeel. Mooi dakterras met zwembad. Het was jammer dat wij speciaal een hotel met rooftopbar en zwembad geboekt hadden maar daar vanaf 3 uur al geen gebruik meer van konden maken ivm een privé feestje.
- Nayibe (8/5): Muy buena. - In hotel muy acogedor, tranquilo para las zona. Muy buena la atención de los empleados. Una terraza agradable que su piscina. Y bar. Deben cambiar periódicamente las toallas de los cuartos. Están muy desgastadas, por lo menos las que nos pudieron en nuestro cuarto.
- Gema (10/5): Fantástico - Fantástico. Muy bien situado, limpísimo, el personal es amabilísimo, buenos desayunos, habitaciones modernas y cómodas, te ayudan en todo. Tiene un rofftop para tomar algo y tiene piscina. De los mejores sitios en los que me he alojado. Y Cartagena es una maravilla. Reservé dos excursiones a islas cercanas y fue un acierto, me aconsejaron y me hicieron la reserva en la recepción del hotel. Muchas gracias
- Margarita (10/5): - Highly recommend ! Beautiful room and amazing attentive staff
- Adam (10/5): - The staff was very kind and helpful, excellent customer service.
- aggienmmi2 (8/5): Great Hotel but not quiet - We really enjoyed Hotel Sophia, mostly. First off the location can not be beat. It is right on one of the larger squares in the old city. The staff is very friendly and helpful and mostly speaks good English. They set up a car from the airport and a tour for us very easily. The breakfast is good and the rooftop is very nice. The room was pretty nice but for a junior suite it could have been a little bigger. The only drawback is that it is not quiet. One day we came back from a day out and found earplugs on our nightstand, which was new. They were having a private party on the roof and it was ridiculously loud until after 11pm. The square it is in is definitely one of the quieter ones but there was a trumpeter playing the same song over and over until past 10pm every night. That’s not their fault and I definitely think hotels in the other squares would be louder.
- KETAN J (10/5): - The Service & Staff was good
- Saurav (8/5): Great location, kind staff and a lovely hotel room and facilities. - Good location. Friendly staff and were very helpful especially when we arrived at night. The room felt spacious and was nice and cool. Pool deck was lovely and staff were always friendly and polite. Sometimes the toilet did not drain well. We often did not get enough towels.
- Randal (10/5): - This lovely hotel is made even better by its friendly and helpful staff.
- ISAMAR Z (10/5): -
- Delphine (6/5): - Établissement vieillot. Cher par rapport à la qualité surtout comparé à d’autres hôtels dans la même ville: hôtel boutique Casino del Collegio nettement mieux La terrasse est très belle
- Khalilah (10/5): - The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
- Fabio (5/5): - Complete lack of charme and character, reception is horrible, room small and dark with questionable decor Feels like an American motel chain
- Ahram (10/5): - So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
- Andy (9/5): - Umfangreiches Frühstücksbuffet mit diversen exotischen Früchten. Als wir kamen, liefen im Zimmer zwei Grossbildschirme mit Nachrichten. Nicht unbedingt das, was man im Urlaub sehen möchte. Mal abgesehen vom hohen Stromverbrauch.
- Marta (6/5): Creo que elegiría un hotel menos céntrico - El personal fue muy agradable y amable y la habitación muy amplia Coincidió que en la plaza hubo un evento multitudinario que comenzó a las 4:30 de la mañana y al día siguiente una reunión de cristianos evangelistas que comenzaron con ruido a las mismas 4:30 de la mañana, sé que son eventos externos al hotel pero influyó en nuestro descanso, ya que de tres noches, dos se vieron interrumpidas por sendos actos.
- Daniela (6/5): Bom hotel, mas pelos eventos que acontecem na porta do hotel, não vale a pena. - Atendimento da equipe e café da manhã. A praça em frente ao hotel teve eventos nos dois dias que estive no hotel, detalhe, os eventos começavam às 4h da manhã com palco, som alto, gritaria, ou seja, quem está hospedado no hotel só dorme até as 4h da manhã. Um dia foi evento de ciclismo e corrida e no outro foi evento religioso, detalhe, o evento religioso em plena segunda-feira.
- Laura (8/5): Hotel muy bien situado y de buena calidad para pasar unos días en el centro de Cartagena - La ubicación, el desayuno y las vistas increíbles desde el rooftop. Las habitaciones no están insonorizadas correctamente por lo que se oye la música de la calle.
- andresgaitan25 (10/5): Nice gateaway. New favorite at old town - Excellent / cozy / well located hotel. Nice pool and excellent sraff service. Need to come here to have breakfast.. delightful and superb experience.
- Andoni Ausin (9/5): -
- richardyP9393LN (10/5): Outstanding customer service, perfect location, spotless rooms pure perfection. - Customer service is incredible one of the best hotel experiences I’ve ever had in the world. The rooms are clean, the hotel is spotless, safe, and in an incredible, central location. From the moment I arranged transportation and even before the communication with the staff was impeccable, both via WhatsApp and email, confirming my airport pickup all the way until I arrived at the hotel. I stayed for three nights, and there is nothing more I could possibly ask for.
- Aldin (2/5): Be aware! - Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges? Be aware of this hotel!
- Michaela (8/5): - Es fehlt auf jeden Fall ein Kühlschrank im Zimmer. Selbst die Minibar steht auf dem Schreibtisch.
- isaias (10/5): - Amazing place amazing staff definitely stay there again
- Jessica (10/5): - Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
- Dennis (10/5): 10/10 experience! - The rooftop bar is always staffed from morning until night, which is fantastic. At many other hotels, there’s no service during quieter hours, so this really sets the hotel apart. The rooftop itself is beautifully maintained, with a refreshing pool and plenty of shaded areas—something essential in the heat of Cartagena. The music is excellent, and the views are absolutely breathtaking. The hotel is located right in the heart of the historic old town, so from the rooftop you can see the city’s landmarks, the harbor, the ocean, and even the modern skyline. We love this hotel; this was our second stay, and we’ll definitely be back. It has become our favorite place to stay in Cartagena, not just a hotel, but a place we know and truly enjoy. In the evenings, the rooftop comes even more alive, making it a true hotspot with its pool, stunning views, great music, and vibrant bar. The hotel has character, you can enjoy spending entire days there. The breakfast is great; many options, well-staffed, great cooks, fresh and a la carte options. A wide variety of fruits. We really love it. The rooms are very spacious and clean. Nothing!
- Y1552XSkellys (10/5): - The beds are very comfortable and rooms spacious plus kept very clean. It was a very busy time of year to visit so there were lots of families here so our children made lots of friends. The food menu was different every day and I thought it would be a struggle for the kids to eat but there were lots of choices. The entertainment was fantastic however, something for everyone all day and night. The animation crew never stopped with smiles on their faces all day and night.
- 96frenchc (10/5): A gem in Cartagena - I would rate my experience a 5. Planned this trip for my husband‘s birthday, and they made it extra special. I had asked for a simple fruit platter upon arrival. They reached out to me quickly even requesting a photo of us, so that they may include it. Both my husband and I were surprised with balloon decorations, fruit, a small piece of cake and a framed photo of us in the room. This was more than I asked for and was a wonderful birthday surprise for him! Prior to our arrival I had also booked airport transportation directly with the hotel, which was done with ease. The staff was extremely friendly and helpful throughout our stay. You could not ask for a better location and the views from the rooftop pool were perfect. The breakfast was always so tasty and the lunch by the pool was also delicious. Every evening we were served a little tasty treat by the staff and they were always delightful. Thank you, Sophia Hotel for a wonderful day in Cartagena! Franchesca
- Matthews (10/5): - We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
- Natalia (9/5): Superb -
- James (10/5): - Perfect location, great breakfast, and an awesome staff.
- Zandra (9/5): Superb -
- Jorge (10/5): - Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
- mildred (10/5): - Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
- Carla (10/5): - We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
- Maria (10/5): - The sheets on our bed were stained with blood and we were a group of six and another couple had the same issue . Our bed mattress was harder than a rock .. other than that the staff was incredible and the amenities
- Sylvana (10/5): - The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
- Yessica (10/5): Unforgettable experience! - Cleanliness and friendly staff! Nothing, everything was amazing at this hotel!
- sergiocM7005WU (10/5): Beautiful and wonderful hotel - Just got back from Cartagena, I would definitely recommend this hotel. It's located within walking distance to all the sites from the gold museum to coffee shops around the corner and of course the clock tower. The employees are great and are willing to help you on finding restaurants and just having a conversation. The only thing I would recommend to the hotel, is maybe found a solution on sharing the rooftop view. I stayed here for 4 days and on the first day the rooftop was closed for a private event. On the other days you have to share it with people who are not staying there. Maybe have a happy hour for people who just want to have a drink or have a time for residents to enjoy the view. Overall my stay was great and would definitely stay again. Thank you all for my wonderful stay.
- Emily (10/5): Breakfast and staff were phenomenal!!! - Lovely staff, stay, and breakfast!
- Carina (10/5): - Amazing and friendly staff. The room was so spacious and clean! They even helped us get reservations for dinner! The rooftop was such a cute vibe with city views. I would highly recommend!
- Navigate28014803668 (10/5): Hotel Sophia - This quaint hotel was beautiful, the rooms were so pretty, the rooftop pool was nice, try the Sophia Margarita, it will not disappoint. The staff was so helpful with making recommendations on places to see, restaurants to visit, and even assisted in making reservations for dinner. The hotel is centrally located with lots of shops, restaurants, and souvenir shops nearby. The daily breakfast was included in our stay and delicious!
- Ana (10/5): - I cannot begin to tell you how much I loved this hotel!! Upon booking, they reached out to me with helpful information and offered transportation from the airport, the pick up went smoothly and was super convenient after a long flight. Staff was incredibly friendly and they truly went above and beyond with their attention to detail. Breakfast was AMAZING, the array of fruits and variety of food items was delicious. Room was spacious and clean, we had a wonderful view of the plaza outside. Bed was comfortable too. They had me at the rooftop poolside bar, the drinks were top notch and food options were great. It was the kind of vibe that made me want to stay there all day even with all the restaurant and bar options outside. Once again, I will mention how great the staff was - they really made my stay so enjoyable and I cannot wait to go back. Would one thousand percent recommend this hotel to anyone visiting Cartagena.
- Hadit (10/5): - Our experience was phenomenal at this hotel. The staff was incredibly nice & attentive; their attention to detail was the best! I was part of a group of 10 people celebrating my husband’s milestone birthday & they made sure we had anything we needed at all times. Our Hagia Sophia suite was incredibly clean and being next door to the pool and bar area was so convenient. I would absolutely recommend this hotel to anyone. What a great time here!
- Juan (8/5): This hotel is losing quality as a Boutique. - Sophia is a nice hotel, but it was much better one or two years ago. The staff is very friendly, but the prices for food and drinks at the rooftop are way too high — even more expensive than at a restaurant. The prices at the rooftop are too high (one national beer costs $4.50, which is very expensive for Cartagena)! Also, there was a wedding event at night, and the music was too loud. We had to leave the rooftop because they started moving things around. They also don't have enough towels for the pool. This hotel is losing its quality as a boutique hotel.
- Gleeson (5/5): Disappointing as private event on rooftop pool for two evenings of my 4 day stay. Booked this hotel for this rooftop bar - The location was perfect and rooftop pool which was the main reason I booked this hotel. Staff were very friendly The rooftop pool / bar was closed for a private event for two days of my 4 day stay so didn’t get to enjoy the use of this facility and this was the main reason I booked this hotel was for the rooftop pool area. Also there was very loud music for both those nights and my room was closed right by the rooftop so was impossible to sleep. Very disappointed with this hotel and was only notified the day before that we wouldn’t have access to the rooftop for two evenings.
- Lori (8/5): - This property is beautiful, the staff helpful and courteous. My only complaint is that we booked the 4th floor room with terrace, which had only 2 chairs on it and no awning for shade, rendering it mostly useless. It does not look at all like the pictures on the site or Expedia's site. Other than that we would definitely stay here again. The pool area/rooftop bar is fantastic.
- Fernando (10/5): - Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
- Kellie (10/5): Solo non-Spanish speaking traveler - The front desk staff was especially helpful and I'd return to this hotel simply because of them. With that being said, the room, bed, rooftop pool and bar and did in the cafe were all fabulous too. Everything was fabulous!
Photos
