Hotel Boutique Xelhua

Name: Hotel Boutique Xelhua
Address: 4 Sur No. 106, Cholula, mx

Location: 4 Sur No. 106, Cholula, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Hotel Boutique Xelhua, located in Cholula, offers 5-star accommodation with a terrace, free parking, and a restaurant. The rooms feature elegant decor, private bathrooms, and stunning city views, ensuring a luxurious stay for guests.

Exceptional Services
Guests at Hotel Boutique Xelhua can enjoy top-notch services such as room service, concierge assistance, and a 24-hour front desk. The hotel also provides amenities like dry cleaning services and currency exchange, ensuring a hassle-free and comfortable experience for all visitors.

Convenient Location
Conveniently situated just a short distance from popular attractions like Estrella de Puebla and the International Museum of the Baroque, Hotel Boutique Xelhua is the perfect choice for travelers looking to explore the vibrant city of Cholula. Book your stay now and indulge in luxury and convenience!

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage

Rooms Available

Junior Single Room

1 Double Bed
237-sq-foot individually furnished room, located on the top floor, deck/patio with resort views

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Low-height counters/sink
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Executive Double Room

2 Double Beds
237 sq feet, located on the top floor

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Low-height counters/sink
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Junior Double Room

2 Double Beds
237-sq-foot individually furnished room, located on the top floor, deck/patio with resort views

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Low-height counters/sink
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Basic Room

1 Double Bed
215 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Guests who book this room type will not have free access to all property facilities

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Room type does not include complimentary access to all property facilities
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Single Room

1 Double Bed
237 sq feet, located on the top floor

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Low-height counters/sink
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Signature Room (Master Sencilla con Jacuzzi )

1 Queen Bed
237-sq-foot individually furnished room, located on the top floor, furnished balcony with resort views

Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, renovated in November 2015
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Private spa tub
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Portable fan
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Low-height counters/sink
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Budget Double Room

Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers a private entrance, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Key access
Standard Double Room With Two Double Beds

Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a private entrance, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Double Or Twin Room

Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible twin/double room has a private entrance, a seating area with a flat-screen TV and a higher level toilet. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Queen Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible double room features a private entrance, a seating area with a flat-screen TV and a higher level toilet. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Queen Room With Spa Bath

The hot tub is a top feature of this double room. The double room features a private entrance, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Junior Suite

Featuring a private entrance, this suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Family Suite

The suite offers a private entrance, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a private entrance, a tea and coffee maker, a wardrobe, parquet floors, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Key access
Budget Double Room

Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features a private entrance, a tea and coffee maker, a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access

Guest Reviews

Cesar augusto (10/5): - .
Juan Francisco (10/5): - Hotel con excelente servicio. Gracias
José Arturo (10/5): - La habitación muy amplia, excelente servicio
Leticia (10/5): - Beautiful hotel We love it
Monica (2/5): - Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.
Sylvia (10/5): Bueno - Muy bien ubicado
Marlon (10/5): - Exelente Hotel, tranquilo ,céntrico,cómodo, limpio,muy amable el personal ,lo recomiendo mucho
Itzel (6/5): - Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.
Sonia Armida (10/5): - Muy buena atención, instalaciones super bien... Súper céntrico... Muy bien!
Sergio (10/5): - El lugar es excelente, tranquilo, magnífica vista, atención muy amable y proactiva, excepto la señorita que está en el día en la recepción, solo es cosa de ignorarla y ya.
Blanca (6/5): - Me pidieron pago en efectivo, no reciben tarjetas, en este tiempo es increible. Empleados amables pero falta servicio, tienen jarra para calentar agua pero no cafe soluble, solo de grano, no se puede hacer cafe, algo incomodo el estacionamiento. La TV paracticamente todos los canales bloqueados, muy complicado ver TV
Raul moises (10/5): - Mil gracias
cris (10/5): - Buen hotel, se tienen todas las partes históricas muy cerca. Buena atención. Restaurante no lo probamos
Claudia (8/5): - Muy bonito el hotel, tranquilo y muy limpio
Carolina (8/5): - El personal nos atendió muy bien, siempre atentos y amables. La habitación cómoda, solo el detalle de que el baño no se encontraba muy limpio, y algo ruidoso ya que tiene una terraza con restaurantes o bar. En lo general muy buena atención!
Adrian (10/5): Exceptional -
Norma L (8/5): - Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Carlos (10/5): - Excelente atención al cliente
Adriana (8/5): - Un lugar muy lindo y céntrico.
Nora (10/5): - Muy limpio, buena atención, excelente ubicación.
Serch (4/5): - El personal da mal servicio, no servía el elevador y no tienen pagos con tarjeta.
SARA (6/5): - Está bien ubicado, limpio y la atención fue normal, nos permitieron hacer check in antes de la hora ya que estaba desocupada la habitación
Stephanie (10/5): - El personal es súper amable y muy atento. La limpieza de la habitación es buena.
Marsha (10/5): Exceptional -
Ana Sofía (8/5): - La ubicación
Luz (8/5): Raro diseño del baño. - La habitación que escogí tenía muy buena vista a la explanada y a la iglesia. Mi única incomodidad sería el baño. Olia mucho a coladera y la manguera de la regadera tenía una fuga y la forma en que está diseñado hace que se acumule el agua y se haga un reguero. A un lado tenía un pequeño hueco para "drenar" pero estaba tapado. Así que mi experiencia para bañarme fue incómoda. Por el resto estuvo muy bien.
Laura (10/5): - Me encanto la habitación, si me hospedaría otra vez
Raul (6/5): Great Location - Location noise at night in the rooms
Fernando (10/5): - Ya habíamos estado hospedados Excelente
david (8/5): - Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
VICTOR REVILLA (10/5): - Altamente recomendable
Yadira (10/5): - Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Alexis (10/5): - Buena
Alejandro (10/5): - Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.
MARIANA (10/5): - Muy lindo espacio y la gente súper amable.
Claudia (10/5): Exceptional -
Daniel (10/5): - Muy bueno, solo que siento que le falta personal para atender la demanda y necesidad de los clientes
Alejandro (4/5): - No servia algunas luces en la habitación, tampoco tiene burro para planchar, no tiene aire acondicionado, el colchón es duro
Mario (10/5): - Nos encanto
Yair (10/5): - Muy buen lugar, las habitaciones esta cómodas; la atención del personal es muy buena, siempre ofrecieron lugares donde asistir, visitar, lugares de comida y arqueológicos.
Fernando (10/5): - Agradable la experiencia seguro regresamos
Nancy (8/5): Great location. I would stay again - Location , view, staff all great. Especially good care from Carla. Old looking mold in the glass shower door track, pretty icky…
marion (10/5): - Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Gabriela (10/5): - Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Alexander (10/5): - At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Jonathan (8/5): - Hotel was well maintained, staff very friendly and helpful. Easy to find.
Marco (9/5): Superb -
Rafael (6/5): Pleasant - Location next to the pyramid, therefore, very nice views. Very friendly personnel. . Toilet not working properly, tv not working properly, no proper heating when in winter is very cold (only a small battery that we requested was provided), no breakfast, rooms are dirty (curtains, mould in toilet). Loud as all rooms have a window to an inner patio where people sit to have chats until late in the evening.
Jose Domingo (10/5): - Un excelente servicio!
Adalberto (10/5): - Sería bueno colocar otras luces más tenuese en la habitación y poner una toallita para cuando sale uno de la regadera.
Eliezer (10/5): - El lugar se siente muy acogedor y tranquilo.
YERALDI MARIA EUGENIA (10/5): - Muy lindo hotel, la habitacion amplia, La cama muy acogedora, agradeci la almohada extra. Nuestra habitacion tenia un bello balcon con vista a la iglesia de Nuestra Señora de los Remdios. El hotel esta en el centro, tiene estacionamiento, asi que puedes ir caminando a los lugares de interes,
Irka (10/5): - La propiedad está bien ubicada, cerca de todo a pie. Tiene estacionamiento y te reciben amablemente. Todo muy limpio y las habitaciones son cómodas y espaciosas, especialmente el baño. El único detalle es que hay que pagar en efectivo, no aceptan tarjeta de crédito. Lo recomiendo!!
Yukiko (8/5): - Buen trati y buena vista.
Agustin (10/5): - No tuve ningun problema, el personal muy amable y cerca del centro y zonas de interés
alejandro (10/5): - Buena ubicación, el personal atento y las habitaciones cómodas, limpias y de buen tamaño.
Javier (10/5): - Mi estancia estuvo increíble, desde mi llegada, me dieron la habitación antes del check in, incluso amablemente me dieron un asenso ya que la operaron lo permitia. Todos muy amables y serviciales. Siempre con una excelente actitud. Totalmente recomendado.
Silvia (6/5): - El elevador estaba fuera de servicio, abrir las puertas es muy difícil, tardaron demasiado en hacer la limpieza y no sacaron toda la basura, cuando llegamos nos dieron una habitación sucia y nos tuvieron que cambiar de habitación
Diana (10/5): - Excelente
Alfonso Córdoba Martínez (10/5): - estupendo servicio y ubicación
Teresa (10/5): - El hotel inspira una gran tranquilidad y paz buen lugar para olvidarte de la ciudad ruidosa y descansar de todo quede enamorada 😍
Piero (7/5): Good - Amazing location and view. Staff is super helpful. Bathroom is TERRIBLY designed. There is no way to avoid filling the floor with water from the shower. Water pressure is barely there. They only accepted cash or bank transfer because their credit card terminal was unavailable. Luckily I had cash but this is quite a bad thing if you don’t, for obvious reasons.
Jorge (9/5): Superb - Central and great view. Comfy bed and great tub. No coffee, neither wifi although they say it's available. The towels were not changed.
Miguel (8/5): - Salvo el que me entregaron la habitación sícula al llegar, todo lo demás muy bien
Miguel (8/5): - X
Rebeca (10/5): Exceptional -
guadalupe (8/5): - FALTA TERMINAL PARA PAGAR CON TARJETA.
Armando (6/5): - La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
Monserrat (8/5): - La primera noche nos asignaron una habitación con demasiado polvo, a la mañana siguiente nos cambiaron a otra y aunque estaba un poco mejor, las instalaciones estaban descuidadas. La regadera con polvo.
MARIA TERESA (8/5): - falta mantenimiento en las instalaciones del baño, en específico la regadera, no funciona bien,
Victor Hugo (6/5): Regadera - No salía el agua caliente
MIROSLAVA (10/5): - Céntrico cómodo Y bonito
Luis (6/5): - Bed very uncomfortable
Verified traveler (4/5): Mala experiencia - Muy mal estado de conservación de la habitación, muy pequeña, mal aseada. El restaurante no funciona
Roberto (8/5): Sugiero acepten tarjeta de crédito más fácil! - El hotel está muy bien, solo la reservación por medio de hoteles.com apareció como cancelada por problemas con mi tarjeta y eso no es correcto, el tema es que NO aceptan tarjetas y hay que llegar y pagar en efectivo. Tuve que hablar al hotel a verificar mi reserva, no hubo problemas y fueron muy amables pero si hubo que hacer este paso adicional para no llevarme sorpresas.
Ericka (4/5): - El hotel esta muy viejo y descuidado, le falta limpieza. La regadera tenia cabellos, las paredes manchadas, falta darle mantenimiento, no es lo mismo que se ve en las fotografias. Lo bueno es su excelente ubicacion.
CARLOS (6/5): - It was okay but lacked a lot things. Too many to list.
FRAY DAVID DIAZ (10/5): - Las instalaciones muy buenas, el lugar muy céntrico, la limpieza extremadamente esmerada, pero lo que resalto de este lugar, sin duda, es la atención de los encargados. Se desviven en atenciones y hacen que la estancia sea placentera. Muy cariñosos con las personas de la tercera edad y muy cuidadosos con quienes tienen problemas de movilidad. Lo recomiendo ampliamente
Adilene Larisa (6/5): - La habitación que nos tocó su olor era muy predominante a humedad
Jose (10/5): - Close to the center
Peter (5/5): Passable - Location is located in the centre of Cholula. Not clear on advert that hotel and rooms overlook a busy road. Noisy bar opposite. Hotel wouldn't accept credit card, just cash.
Gerardo Carlos (6/5): - Excelente ubicación, la limpieza no es muy buena
Heidi (9/5): We loved it! - Xelhua Hotel was in the perfect location in Cholula, we could walk everywhere. It is a nice small, clean and very pretty hotel, staff was very helpful and polite. We had a nice balcony with a perfect view of the archeological area and church on top. The shower would leak and the bathroom was flooded in seconds.
Patricia (8/5): - En la habitacion en la que me hospedè solo tenia 2 enchufes, lo cual me parece insufiente para cargar dos celulares de dos personas sin cotar los demas aparatos electronicos
Luis Enrique (10/5): - Increíble, limpio y serviciales en todo sentido. Volvería mil veces más
Jasiel (8/5): - Excelente ubicacion solo el internet es fataaaaaal
Silvia (10/5): Muy a gusto - Muy atentos, serviciales, excelente servicio.
Daniel (8/5): - Excelente atención de todos los que trabajan ahí. El único inconveniente es que no aceptan tarjetas. El café del restaurante algo frío. Un buen detalle las llaves para las puertas, solo algo grandes. Pero nos trataron súper bien
Martha (10/5): - Great location, front desk very helpful
SANDY (8/5): - ES UN HOTEL CON INSTALACIONES VIEJAS PERO REMODELADO, HAY PROBLEMAS CON LAS TINAS DE HIDROMASAJE Y NO HAY CREMA DE CUERPO EN LAS HABITACIONES
DULCE (10/5): - The hotel staff are very nice and helpful. Great Location
Ruben (4/5): - Salíamos temprano y no había agua caliente, los controles de TV sin pilas ventana sin funcionar
Misael (10/5): - Me gusta la ubicación además la vista que tenemos de la Iglesia
Natalia Guevara (6/5): - Me tocó una habitación donde la puerta no podia ni abrirse bien, toda la noche se escuchaba el ruido de la recepción. Pase una noche terrible, a pesar de su buena ubicación que tiene el hotel creo no regresaría por esta mala experiencia.
James (2/5): - The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
agustin (6/5): - AL LLEGAR me indicaron que sólo reciben pagos en efectivo, lo cual deben manifestarlo antes o cuando haces tu reserva, pero la persona fue muy amable, posteriormente la habitación asignada le falta mantenimiento a la puerta ya que no podía abrir correctamente y fue muy complicado acceder
GEORGINA (10/5): Una gran experiencia de comodidad y atención - El hotel se encuentra muy cerca de la zona arqueológica de Cholula y del centro, muy cómoda la habitación, sin ruido exterior y el personal muy amable, lo recomiendo mucho para una experiencia de viaje super agradable
Diego (10/5): - Muy buen hotel la verdad es que es muy cómodo
LILIA (10/5): Es una opción excelente - Buena.persomas muy amables y eficientes. Indicaciones claras Buen trato y orientación sobre servicios del hotel. Cumplimiento total de lo que ofrece el precio.
W (10/5): Exceptional -