Lexis Suites Penang
Location: 28, Jalan Teluk Kumbar, Bayan Lepas, my
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Located away from the hustle and bustle of the city centre, Lexis Suites Penang offers accommodations in the scenic Bayan Lepas. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant. Free WiFi is available throughout the property.
Private Pool Suites
Enjoy air-conditioned suites with a private pool overlooking panoramic views from the balcony. Relax in the seating area with a flat-screen TV and safe; ensuite bathrooms offer a bathtub or shower.
Fantastic Facilities
Take advantage of the fitness centre, kids' club, and 24-hour concierge at the property.
Culinary Delights
Indulge in a variety of local and international cuisines at Roselle Coffee House or savor Japanese specialties at Umi. Don't miss out on refreshing beverages at Juice Bar.
Book your stay at Lexis Suites Penang now for a truly memorable experience!
Important Information
From January 1 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.
Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.
Please note that if you would like to secure or upgrade your room to the next category, surcharges apply.
Third-party credit cards are not accepted for payments. The credit card used for payment in advance must be presented upon check for verification.
Please note that all our activities are fee-based. Please contact our team for clarification of the charges and further assistance.
In accordance with the Federal Government of Malaysia Gazette Tourism Tax, Rate of Tax, Order 2017, the TTx of RM 10 net per room, per night is applicable to all non-Malaysians and foreign passport holders. This amount will be collected by the Hotel on behalf of the government upon check-in.
Malaysian Nationals and Permanent Residents are exempted. Please note that the Tourism Tax is not included in your total room cost.
Standard check-in time is 15:00, and check-out time is 11:00. Early check-in and late check-out are subject to availability. A nominal charge may apply for late check-out.
Where applicable, a surcharge may apply for guaranteed sea or beach view rooms, subject to availability. Please refer to our Reservations team to inquire about surcharges that may apply.
A mandatory Incidental Deposit is required upon check-in:
RM 200 per night for Executive & Premium Pool Suites, payment can be made by cash or credit card.
Requests for specific rooms are subject to a surcharge, which varies depending on the type of request. For further details, please contact our team at reservations@lexis.my.
Please note that the maximum number of occupants in the Executive & Premium Pool Suites is 4 people.
Children below 13 years old stay for free using the existing bedding configuration.
Baby cribs are available upon request and are subject to availability.
Extra beds and rollaway beds are not available at the Hotel.
Guests under 18 years of age must be accompanied by an adult.
Additional unregistered guests must be declared and registered at the Front Desk upon check-in. Any additional people beyond the stated occupancy limit are chargeable at the Hotel’s discretion. A charge of RM 60 net per person applies to the 3rd and 4th person in rooms if amenities are requested.
This is a smoke-free property. Smoking in prohibited areas may incur a fine of RM 10,000 or imprisonment of up to two years, as per Malaysian law. A RM 1,000 cleaning fee will be imposed on guests found smoking in enclosed areas of their rooms.
Pets are not permitted on the property. Cooking in rooms, bringing in raw food materials, durians, mangosteens, outside packed food, and the use of cooking appliances are strictly prohibited.
Room decorations by third parties are not permitted. Special decoration packages are available via request and subject to charges. A refundable deposit of RM 150 net is required for guests checking in with decorative items such as banners, balloons, glitter, or confetti. These items must be fully removed upon check-out. The Hotel reserves the right to withhold the deposit as cleaning fees if decoration materials cause excessive litter or damage.
The name on the credit card used for the booking should correspond to the guest staying at the property, guest’s check-in details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Reception hall
- Exercise/lap pool
- Secured parking
- Fishing nearby
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Bulk dispenser for toiletries
Rooms Available
-
Executive Pool Suite
This modest yet inviting 875 sq ft lodging is practically furnished to make you feel as at home as possible. Not only is it fitted with two king-size beds, it also comes with a spacious bathroom with a huge bathtub to boot. The private pool and steam room are located at the private balcony, and every Executive Pool Suite offers a partial sea view as well as a delightful view of the surrounding township and abundance of greenery.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium Pool Suite
Each of the 968 sq ft suites is lavishly equipped with quality furnishings and amenities to ensure that all your expectations and sojourning needs are aptly met. The aesthetically-pleasing Premium Pool Suites not only come with two king-size beds and expansive floor-to-ceiling glass doors, but also a stunning beach-facing private balcony where you can fully immerse in awe-inspiring views of the sea and a stretch of sandy beach while enjoying the private pool and steam room.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Mohammad (1/5): -
- Azmi (10/5): -
- fatin (7/5): semua oky , cumaa kurang bersih 🙃 -
- NORFAZIRAH (10/5): -
- Farish (8/5): -
- FRANVITA ENTERPRISE (8/5): -
- Mohamed (6/5): - The food, the private pool Service, receptionist, the location
- abdul hamid (10/5): - Value for money
- ZUR IDAYU (8/5): -
- Aiman mahzuz (10/5): -
- zubir (10/5): -
- Siti Munirah (8/5): -
- Syazwan (8/5): -
- Hassim (10/5): -
- Ramu (9/5): - The room and services
- norihan (9/5): -
- Zimirrah Abu Bakar (7/5): -
- Ahmad Fauzan (9/5): -
- Daria (7/5): Good, but... - The room and amenities were very nice. Two large beds, steam room and pool, everything spacious. Water and bathroom amenities provided. Lovely view. We are able to checki in early which was nice.
We also had spa treatments and that was fabulous experience. After initial delight we started noticing how rough aroun the edges the okace was. Chippped furniture, paint and plaster falling off here and there. Definitely not a 5 star hotel vibe.
For our two night stay and the price we paied, it didn't bother as that much, but still...not something you want to see in 5 star hotel.
- Muhammad Faizal (10/5): -
- Albawsh (6/5): -
- Aizihanisya (10/5): - Nice ambiance, friendly staffs and mind blowing view from the suite
- saadah (10/5): - Very Good
- bernard (10/5): - Tout Service de laundry
- JackCrane (10/5): -
- Ms Eda (8/5): -
- Maps51871447542 (10/5): Good - Best room and service! Worth the price!
- Joanne (10/5): - The experience was perfect for a short gateway with the family. Was very happy with the upgrade appreciate the kind gesture. Only thing was too many charlie ants found during the stay other than that all was good.
- Masterz (10/5): -
- Fariza (10/5): -
- Thong (9/5): -
- Melvin (9/5): Fr me its 5 star hotel...surely will visit again - I like overall everything at the suite. Variety of breakfast menus and so forth Even though there is a notice in the room, and very rarely notice few charlie ants, it would be better if it can be also informed at the reception during check in so tht v r more alert.
Also do frequent pest control fr such issues as its a perfect suite and peaceful but we always need to be cautious in every move is like and might create uncomfortable feelings
And for those already check in, hope the security guard can assist in the crossing of road in front hotel or the management can request a traffic light with sensor mayb to ease cross overs rather than making a u turn far away
- Qamarrul (8/5): -
- INTAN NURAFIZZA (8/5): -
- Vijaiyananthaa (9/5): Good stay and will return on more occasions - Friendly staff and variety of food for breakfast. Dirty pool and bathroom floor but overall the place is clean .
- Puvameswaran (2/5): - I don't like anything because the room full will Charlie Only I like the personal pool
- Fakhruddin (5/5): -
- Hawa (8/5): It is a good place to relax with families especially with kids so that they can have a good swim. - There's a lot of varieties of food to choose from..only thing they don't have half boil egg..☺️ Overall it's ok..i like it..
- Mustafa (1/5): -
- Departure65435497311 (10/5): Wonderful Stay – Heartfelt Thanks - We would like to express our sincere appreciation for the wonderful experience during our recent stay at your hotel. From the moment we arrived, the service was warm, attentive, and truly reflective of exceptional hospitality standards.
We are especially grateful for the thoughtful birthday and “Just Married” room decorations. It was such a pleasant and meaningful surprise that made our celebration even more memorable. The attention to detail and effort your team put into preparing the room did not go unnoticed, and it added a very special touch to our stay.
We would also like to commend your airport transfer service, which was smooth, punctual, and very well-organized. It made both our arrival and departure completely stress-free, and we truly appreciated the convenience and professionalism.
A special mention goes to Fayizah, the Senior Duty Manager, for her exceptional service and dedication. Her professionalism, attentiveness, and warm hospitality truly stood out and made our stay even more enjoyable.
Overall, everything—from the comfort of the room to the professionalism of your staff—was outstanding. Thank you once again for making this occasion so memorable for us.
We will certainly look forward to staying with you again in the future and will gladly recommend your hotel to others.
- Harizat (10/5): -
- Syairah (10/5): -
- Laavanes (10/5): - Overall are nice and cool
- Zhamaliah (6/5): -
- helmi (10/5): -
- Azran Omar (2/5): - Gambar lebih cantik dari sebenar. Laut berlumpur. Kawasan bot nelayan. Tak sesuai untuk bercuti bawa family
- Nina (10/5): - Good staff from cleaning until frondesk...very helpful..i left my thing on room..the hotel reaching me until i get back my thing..Tq
- Mohamad (10/5): - All good
- Hamimzainal (10/5): - Good Good
- salwa (10/5): -
- Komugi (10/5): -
- Norhayati (9/5): -
- Noor Fatin (10/5): -
- Yu Ting (7/5): -
- Oliver (10/5): A great stay overall - Location, breakfast, room comfort and size, local restaurants, private pool and steam room, kids club room. The kids loved the TV built into the wall. Check-in took a long time, drinking water limited, local beach not the greatest, multistorey parking a challenge.
- hisham hussin (9/5): -
- Fahima (3/5): -
- Chan (1/5): Room was extremely noisy at midnight, could not sleep. Reported during check-out but no resolution. Hotel did not respon - Room was extremely noisy at midnight, could not sleep.
Reported during check-out but no resolution.
Hotel did not respond at all after complaint. Room was extremely noisy at midnight, could not sleep.
Reported during check-out but no resolution.
Hotel did not respond at all after complaint.
- Farah (7/5): -
- JackCrane (9/5): -
- Mohd Yusri Shahril Ismail (8/5): - Room size and facilities Parking
- Guy oun (5/5): -
- Keng Keong (5/5): - Drinking water got limit supply only allow 6 bottles refill
- Shan (10/5): -
- Wafiy (10/5): -
- P thangarajoo (10/5): -
- Azrun (10/5): -
- Alison (5/5): Don't bother. Horrible area - Lovely room The location. Polluted beach and sea. Absolutely scruffy beach, area. No bars or restaurants.
- Jessica (7/5): A weekend away from home - Big spacious rooms The door has no stopper. Each time we open the door , we have to hold onto the door knob to keep door open. The first time we were caught off guard n door closes with our key card inside the room. Although we managed to get an extra access card to open the door, it was quite a hassle to do so.
- ANGEL (10/5): -
- Faizul (7/5): -
- mohd ikhwan shazme (9/5): Everything good. Breakfast just ok - Less crowded area. Peace at the night. The room spacious for family and my kids love it.
- Norshafiza (9/5): -
- Selva Malar (10/5): -
- Michael (7/5): Good value, lovely staff, good food, nice bar. - Interesting concept with pool and steam room on the balcony. Good bar, happy hour good value, great breakfast. There were a few things in the room that needed addressing. The glass panels surrounding the pool didn’t feel secure (not good on the 21st floor) and the pool trim was a little dated.
Not much around the hotel.
- Palanisamy (7/5): - The stay -
- MAINAL (9/5): It was a perfect short escapade! - The room is spacious and clean. The pool is just nice for us. The breakfast has a variety of Asian and Western spreads. The experience was superb. We will come back again to book another stay in Lexis Penang. Nothing that I didn't like.
- Arina (10/5): Overall, our stay this time was very enjoyable and truly satisfying. Thank you to the hotel for the - I like the variety offered at breakfast, and the pool and sauna facilities are well maintained and good to use. Thank you for giving me such a beautiful beach view room. I will definitely recommend this hotel to my friends. The pool water had a noticeable chlorine smell, and we had to wait in line for breakfast at the café. The room door was also a little difficult to open. During my request for a beach view on my third stay at the hotel, the staff asked about my previous visits and requested the email used for past bookings. While I understand the need to verify details, I felt a bit uncomfortable with the process. Overall, though, the stay was enjoyable and the hospitality remained commendable.
- Kamaresan (10/5): -
- MOHANNAD SAEED (7/5): جيده - مطل على البحر يبي له تجديد والي خلف الفندق الكرنيش مافي اي اهتمام
- Loke (7/5): - Location is not close to town The breakfirst time is too short
- 21 (10/5): -
- 740aiday (2/5): Room full with CHARLIE ANTS - Very bad service
Front desk never pick up your call
Room full with CHARLIE ANTS
I even email to their team, but no one respond to me, so disappointed with their service
Not recommended!!
- VOON (7/5): - facilities overall nice the charlie ants really make ppl worry especially family with kids, hope pest control need to be done more effective
- tan (5/5): - The floor was not properly cleaned, with a significant amount of hair left behind.
In addition, we found a significant number of rove beetles in the area, which is completely unacceptable and raises serious hygiene concerns.
- Yi Hao (8/5): -
- Katherine (9/5): Great stay - Room is spacious, staffs are polite, the famous seafood restraunt just within walking distance, facilities are well maintained Only one Check out counter available, takes time for checking out and long queue for waiting
Another drawback is Room lights were dimm
- Nur Aida (6/5): -
- Nur Fatrah (8/5): Will repeat - Breakfast sngt sedap, bilik selesa luas .. Air kolam kurang bersih, sauna agak Kotor mcm x dijaga
- Azman (10/5): -
- Gomez (5/5): -
- Nazalia (10/5): niceee - everything was good, the checkin was smooth, the room so clean Charliee Ants was everywhereee
- Khairul (9/5): -
- Siti Nurain (10/5): -
- fatihin (9/5): -
- wong (8/5): - 房間整潔乾淨,寬敞舒服。
- NorHidayah (10/5): - Alhamdulillah terbaik
- KHAIRIL MASRI (10/5): -
- Aaliya shamsudin (10/5): -
- Sharmila (9/5): -
Photos