Candlewood Suites Waco by IHG

Location: 2700 South New Road , Waco, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Fruits
• Fence around pool
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Key card access
• Bingo
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Golfing on site
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Art gallery on site
• Reception hall
• Exercise/lap pool
• Secured parking
• Fishing nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• King Studio Suite

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• Studio Suite with Two Queen Beds

  This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• Standard Room

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• One-Bedroom King Suite

  The spacious suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite features heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• Queen Studio - Hearing Accessible/Non-Smoking

  This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Hearing accessible

• Queen Studio Suite - Disability Access Roll in Shower/Non-Smoking

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• Queen Studio Suite with Two Queen Beds - Disability Access Tub/Non-Smoking

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

• King Room - Mobility Access Tub/Non-Smoking

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper

Guest Reviews

• Dorothy (10/5): Good for what we were there for. - No breakfast wish there had been. No
• Alice (9/5): -
• Lori (10/5): Best place we have stayed in Waco. -
• Aguirre (10/5): -
• Garrett (10/5): -
• zoey (1/5): -
• Edison (7/5): -
• Arther (10/5): Really good - A 10 all around N/A
• Kris (8/5): -
• Wanda Pickett (10/5): - Friendly, clean, comfortable beds, quick check in
• Yolanda (10/5): The staff was amazing - Very clean and comfortable All was great
• Wesley (9/5): -
• Christopher (9/5): -
• Gina Gresham (5/5): -
• Gina Gresham (5/5): - The hotel was nice, clean with nice rooms and very spacious. I found a cock roach in the shower and a baby roach by the kitchen sink. We didn’t sleep good cause you can hear every noice and could hear the people above us walking. I’ve stayed a many hotels and never heard noice and walking like this before
• Ebony (8/5): -
• Line (8/5): -
• Linda (7/5): It could have been better. - The remodeling is helping bring everything updated. We stayed in a handicap room. The shower head wouldn't stay in place. The bathroom door would not say open. Ever tried getting someone in a wheelchair or walker through a dooway that won't stay open?? I asked for a doorstop.. none available.
• Iris (10/5): Safe, quiet, convenient lodging close to Waco is ideal for vacationing families and friends - Excellent location close to the highway and Waco. Room was spacious enough for two girlfriends to share. We saw you can borrow cooking equipment like rice cookers, InstaPot, etc if we decided to prepare food in our room (but we didn't, we enjoyed dining in Waco). Big bonus: the hotel and location were quiet so we rested well. Excellent choice for our stay, thanks!
• Kristina (8/5): - Room was nice and hotel location is good. Communication by booking.com to the hotel was totally inadequate. My name was left off the reservation information which led to a problem with hotel staff questioning the validity of our reservation. Will never use booking.com again!
• Kelvin (8/5): -
• Tyler (10/5): -
• Faith (10/5): - Very clean and comfortable I liked everything
• Portia (10/5): -
• Detavernier (9/5): -
• Latoya (10/5): -
• Alexis (7/5): -
• Brittney (6/5): For a quick trip, place to lay your head, bang for your buck - The location was really good. The staff was friendly. I like that the rooms have full kitchens so you can easily cook and store food if you need to. The beds were comfortable and the rooms are spacious. I didn’t get to try the breakfast. The room’s cleanliness didn’t exceed expectations and when arrived the bathroom had a stinky smell. There was also a hair in the corner of the shower. The hotel was a little “worn” you could tell that it needed updates and other guests had maybe been a little rough but there was a maintenance man on site working.
• Belinda (5/5): -
• Virginia (10/5): Was down for my mom funeral.. - Everything customer service was out of this world. Very quite to
• Timothy (6/5): - Nice room Extra charges after check out without explanation
• Steven (7/5): -
• Kris (8/5): -
• Ambra (8/5): -
• Bianca (9/5): -
• Kris (10/5): -
• Coleman (10/5): -
• Chelsey (10/5): - How much room and the kitchen in it was a plus prices were amazing!! N/a
• shelia (9/5): -
• Sonya (8/5): - Clean Lobby guest hanging around
• Blanca (9/5): First time lived the experience. Would stay again and recommend to friends& family.. - I really enjoyed the coffee. It was delicious.
• Shantay (8/5): very nice! - We were needing a nice comfortable place to sleep overnight at and were very fortunate to come across your facility! <3 everyone was very nice and welcoming, Thank you no breakfast bar :(
• Amiya (4/5): - The pots, pans and plates came in handy. The room had a strong smell of wet dog that wouldn’t go away. There were also damages around the room, and the WiFi would not stop buffering.
• DeAreon (10/5): -
• Reginald (10/5): -
• Marquesis (1/5): -
• TodandTiff (10/5): Spacious and clean - Welcoming clean lobby. Friendly check in experience. Rolling carts available and easy access to the elevator. We only stayed one night but was really impressed by the space of the room. Standard, clean kitchenette. Large desk and dresser countertop combo. It was a perfect place to open up our large suitcases for the night and get to them at waist height. Clean, comfortable and open floor plan.
• James (10/5): - Clea big rooms
• Dariel (9/5): - Very clean and the staff were very friendly.
• esteban (10/5): - The staff was great. The front (angel) desk was awesome. Booking.com, did not have my reservation in the system at the hotel. Could not correct the problem. Had me on the phone for over an hour. Had to cancel the Booking.com and the staff at the hotel helped me. I will be deleting my Booking.com app. And never using them again. It was an inconvenience for me and my family.
• Colmenero (10/5): My girls loved this place, It felt like home. - Clean and big rooms. No breakfast
• Brandy (10/5): - Clean and workers were friendly. No complaints.
• jimabel (7/5): -
• Lesley (7/5): -
• Limerick (9/5): - Staff and location was great. It appeared to be an older facility and showed its age,
• Louis (8/5): -
• Michelle (9/5): Would stay again ! - Nice and clean, convenient location. Comfortable king size bed. No complains
• Sallie (10/5): - Everything was as it should be -- clean, courteous, convenient. The salt-water pool was the big bonus! So nice.
• Shawn (8/5): - Good hotel. Had issue with pool one day but opened the next.
• Daniel (8/5): - Just stayed the night . It was convenient to where we wanted to be and was clean and bed was pretty comfortable.
• Roger (10/5): - Close to 35, but not in the hotel district. Room not only looked clean but smelled clean as well. Friendly front desk. Didn't use the kitchenette, but liked that it was available in the room.
• David (4/5): - Had bed bugs in room. Told the front desk but all she said was “sorry”.
• Susan (10/5): -
• Mavy (10/5): - NA
• Cristal (10/5): - Friendly staff
• Lewis (10/5): Relaxation - Overall, my stay was good. I enjoy lodging at this location when I'm in town.
• Lesly (10/5): - Muy limpio, y lo más importante las camas muy cómodas, me gusta mucho.
• Nakisha (10/5): -
• Michael (2/5): Meet needs with comfy bed and clean bathroom. I will not stay again - The room overall was clean The room smelled of fish and there were ants at the window
• Myra (2/5): -
• corrines255 (8/5): Nice room - The room was clean and well supplied for our stay. Nice recliner for my husband. However, it smelled. The front desk gave me room spray but it didn't help much. Staff couldn't have been nicer. When I told them they apologized over and over. I think it was just the room, and would go back.
• Jesse (8/5): Good place to stay for a few nights. - The bed was comfortable, the room was very nice and had everything we needed from a good sized fridge, microwave, stove, etc. we never had anyone come by to clean our room or take our trash out but we only stayed 2 nights so it wasn’t the end of the world. The ac worked great which was nice considering it’s the middle of a Texas summer. Overall it was a good place especially for the price. Would certainly visit again.
• Rebecca (9/5): -
• Ryan (4/5): - If this place has a 8 pr below I would not have been as surprised. I just don't know how it gets a 9.2 rating. It was hot in the hallways and had a very musty smell. The bathrooms were also weird with no ventilation. Also, we booked a king room on Expedia but they "ran out" so had to put us in a double queen. I have never had that happen with an Expedia booking. The one staff person was very nice for what it's worth. But the overall state of things does not suggest a 9.2 rating.
• Christopher (10/5): - Here for one night for work. Quiet property and spacious room with kitchenette.
• Richard (10/5): - Staff was friendly and room was spacious.
• Crouch (10/5): Exceptional -
• Stinson (10/5): Exceptional -
• A (8/5): Very good - Everything was fine mostly I was charged more than my booking
• Ricardo A (10/5): - I'll be coming back here again. This is by far the most spacious I've ever been in.
• frian (6/5): - Elevator quit working and we carried our bags down 4 floors.
• Katelyn (10/5): Exceptional -
• Elizabeth (8/5): - Very clean property.
• Leslie (2/5): - Went to check in, they said my reservation through Expedia was canceled by thr hotel but never informed Expedia nor did they call me. No rooms were available and never did try to help. It was graduation for thr college there and i had to scramble fot another room.
• David (8/5): - Hey its just a motel
• Vicki (4/5): Rushed and pushed out - The room was okay, although there was a notable weird smell on the bedding. Check-out time was noon, but at 11:30, we started receiving multiple calls from the front desk and having staff knock on our door to remind us check-out was in a half hour. We KNEW that, and the multiple attempts to remind us made it more difficult to meet that deadline because we were interrupted several times. We eventually just packed up and left about 11:45, because it was so irritating. The interruptions made it impossible to finish getting ready so I had to put my makeup on in the car, while driving to my graduation at Baylor. I would never recommend this hotel to anyone, because they added an unnecessary level of stress to the day. We were rushed and made to feel unwelcome.
• ignacio (8/5): Waco escape - Hotel was nice and clean; noisy at times due to people walking around with heavy feet
• Roberto (7/5): Good - It was close to the shopping center. The room we where in had a smell to it. We thought because it was next to there laundry room.
• Kellytl (10/5): Great stay - Room was spacious and clean. Staff extremely friendly and perfect distance from everything we did.
• Cheryl (7/5): Good -
• Elisha (9/5): Very nice would definitely stay again - Close to the highway and also food places staff was nice Someone kept running through the hallway very early around 6am they started
• danny (10/5): - Very friendly staff clean spacious room comfortable bed
• Francisco (10/5): - Convienent places to eat. Quiet at night.
• Bennett (10/5): Exceptional - The cleanliness
• Gary (6/5): - We had to request that our room be cleaned after 7 days and we were told that the cleaning staff was on strike. They did manage to get it cleaned but made it seem like it was a real inconvenience for them.
• DeMarcus (10/5): - Great place
• David (2/5): - I was In the hotel today and I got bit for some kind of bugs they change me for another room and I hope not bugs, the hotel need to check the pest control
• Fred (8/5): Very good -
• Waldner (1/5): Bad -
• Kevin (8/5): Very good -

Photos