AMC Royal Hotel & Spa
Location: El Ahyaa Area, Hurghada, eg
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Beachfront Property
Scuba Diving and Dining Delights
Experience the thrill of scuba diving and snorkeling at our private beach. Indulge in a culinary journey at our various dining venues offering international buffets, authentic Italian dishes, Oriental delights, and sushi bar specialties.
Wellness and Leisure
Unwind at our fully equipped health club with a gym, sauna, steam, and massage rooms. Enjoy a range of activities including table tennis, beach volleyball, and darts.
Book now to enjoy a lavish stay at AMC Royal Hotel & Spa on the stunning shores of Hurghada.
Important Information
Please note that only swimming suits are allowed at the swimming pool. Cotton clothing is not permitted.
For Egyptian guests, please note that it is mandatory to present a copy of national ID, marriage certificates and children birth certificates to the reception upon arrival in order to complete check in.
For Egyptian guests only, when booking all-inclusive, please note that wine and beer are not included.
Alcoholic drinks are not valid for Egyptian & Arabian nationalities.
A surcharge of 20 USD applies for late checkout till 03.00 PM. All requests for late arrival & departure are subject to confirmation by the property.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Currency exchange
- Darts
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Emergency cord in bathroom
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- Aerobics
- ATM/banking
- Shopping on site
- Nightclub
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
- Charcoal grill
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Honeymoon Suite
The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Room with Pool View
The spacious twin/double room provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Room with Side Sea View
The spacious twin/double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Room (Back view)
1 King Bed OR 2 Twin Beds
356-sq-foot soundproofed room, balcony/patio with garden views
Internet - WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
-
Premium Room, Partial Sea View
1 Queen Bed OR 2 Twin Beds
366-sq-foot soundproofed room with a balcony/patio
Internet - WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
-
Premium Room, Pool View
1 King Bed OR 2 Twin Beds
366-sq-foot soundproofed room, balcony/patio with pool views
Internet - WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
-
Standard Triple Room Garden View
Featuring a balcony, this modern, air-conditioned room offers a flat-screen TV, a mini-bar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite
Featuring a balcony, this modern, air-conditioned suite offers a small seating area complete with a dining area, a flat-screen TV and a complimentary coffee and tea tray. A shower and a hairdryer are fitted in the bathroom.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Triple Room with Pool View
The spacious triple room offers air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Triple Room with Side Sea View
The spacious triple room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Room Garden View
Featuring a balcony, this modern, air-conditioned room offers a flat-screen TV, a mini-bar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Robyn (8/5): -
- Ana Madalina (7/5): -
- Silvia (8/5): - This is a typical large all inclusive resort with all the pros and cons. It caters to hundreds of people at the same time so it can feel a bit crowded at times. That being said, the service is excellent, especially at meal times. They are very efficient-as soon as someone leaves their tables, it is immediatelt set up for the next person/group. The food is good and varied- my child who is quite a fussy eater tried a few new things. It also has an aqua park with slides just opposite from the hotel. The number of sunbeds by the pool is quite small relative to the number of people in the hotel. It would also be good if more of the games in the game room were working. Otherwise, very good service.
- nazad (8/5): - Bra service bra mat rent rum
- Arne Morten (10/5): - Maten var absolutt bra. Har ingenting å klage over.
- Al dhaheri (9/5): - لقد اعجبني نظافة الفندق، وحسن معاملة العمال ونظافة الاكل. كل شي جيد جداً،،
- franco (10/5): -
- Catalano (7/5): - ho apprezzato lo spazio per una singola che è oltre gli standard e in generale il rapporto qualita prezzo internet in camera inaccessibile e anche nella reception del tutto insufficiente per le piu comuni attività. ho faticato a fare il check in del volo..... loro dicoono che se vuoi il "vero internet" devi pagare un supplemento (carissimo). Da mettere in conto
- Michel (6/5): 2.5 Star Hotel - Clean and comfortable room. Beach wind breaks were fantastic to preserve some warmth in the relentless windy weather. Water slide park was nice. Cold and windy weather made it a poor sun destination. Outdoor lunch restaurant not open. It was impossible to get bedding to make up the couch bed; required five separate requests throughout an entire day and I finally had to go down to the front desk and get frustrated to get support. Pool staff kicked people out 5minutes before pool closing time each day. Ice cream at the pool was very poor quality. Food at the buffet was ok, but lacked flavour and variety. Water slide park across the busy street is odd and the water there was frigid. Drink quality (juices, for example) were very poor quality. No pool towel exchange readily available. Constantly pestered by spa and aquatics staff while sitting by the pool or beach, like every 5 minutes we would be bothered by them. Leave us alone! Pillows overstuffed and not comfortable. I would definitely not return to this hotel. And definitely not in February with the strong winds.
- Damien (10/5): Everyone was kind and place was very clean - Everything Nothing everything was perfect
- Khaled Gamal (10/5): - Pool is heated, nice beach Amazing staff, they have everday different shows in disco for kids and adults Everything was perfect
- Mahmoud (10/5): - الاسقبال رائع خدمه الغرف ممتازه المطعم فوق الممتاز شكر خاص لكل طاقم الفندق وشكر خاص للشيف سامح
- Basma (9/5): كانت ممتعه - كل شئ جيد قيمه مقابل السعر الغرف والبحر والاكوا والبول جيدين جدا والطعام كان ممتاز شكرا للشيف الاكوا تحتاج الى عماله اكثر حدثت لى حادثه داخل الاكوا وارتطمت راسى بها لعدم وجود عامل اعلى الاكوا يعطينى تعليمات النزول يوجد عامل واحد ف الاعلى وهناك اكثر من اكوا لن يستطيع التركيز مع الجميع
- walaa (1/5): فندق للأسف تراجع تمامًا، من أحسن فندق لأكثر مكان يضايقك، معاملة سيئة جدًا مع المصريين وأكل غير لائق - فندق للأسف تراجع تمامًا، من أحسن فندق لأكثر مكان يضايقك، معاملة سيئة جدًا مع المصريين وأكل غير لائق بمستوى الفندق فندق للأسف تراجع تمامًا، من أحسن فندق لأكثر مكان يضايقك، معاملة سيئة جدًا مع المصريين وأكل غير لائق بمستوى الفندق
- Svetlana (8/5): -
- Ye (9/5): -
- MUBARAK (10/5): -
- Jieru (6/5): It works but that’s all - Water Park near by and the closeness to the water It’s not well maintained. We stayed at two different room types, incl a family suite. Both had issues with the bathroom.
- Nadia (7/5): - Le prix correspondant à la prestation La nourriture n' est pas très bonne.
- Alaa (10/5): -
- Islam (7/5): -
- Mohamed (3/5): not a 5-Stars hotel experience at all actually. - the beach was good. the variations of the food is very poor , not a 5-Stars hotel food at all, the beach was good actually .
- Bilal (10/5): - Kinderfreundlich Es hat alles gepasst.
- Vladislav (7/5): -
- Mohanned (8/5): -
- Konstantin (10/5): - Все хорошо, хороший отель для отдыха Очень шумно в сталовой, арабы не чистоплотны на кухне, поднимают с пола лепешку и кладут обратно в общию корзину, и впервые встречаю в отелях все включено бильярд платный
- Hussein (10/5): - فندق جميل جدا وكل شي ممتاز وشكرا جزيلا للإدارة وكل العاملين
- Miro (8/5): -
- Ali (10/5): Outstanding - The staff are very professional, attentive, well trained and customer oriented. Everyone from the reception, restaurant, staff, cleaning personnel is very helpful and extremely polite. I highly recommend Movenpick Al Gouna for high standards at very reasonable rates and peace of mind.
- Adela (8/5): -
- Olsson (8/5): - Läget & servicen Att Internet inte va bättre, och inte fungerade riktigt i rummen.
- Ali (10/5): - Every thing Every thing
- Catharina (9/5): Aangenaam, ontspannen verblijf in dit resort - Vriendelijkheid personeel. Leuk animatieteam met (sportieve) activiteiten voor kinderen en volwassenen. Mooi zwembad met goed toezicht. Goede variatie in eten. Het resort ligt ver buiten het centrum van Hurghada. De foto van een groot aquapark is misleidend, want dit is een aquapark aan de overkant van het resort. Helaas was het weer minder, zodat we dat aquapark, waar gratis toegang zou zijn voor gasten van het resort, niet hebben bezocht.
- NISHAN MELRICK (10/5): -
- Ashraf (4/5): - I paid in USD the same as a foreign guest and in order to have hard drinks I needed to pay extra. So stupid!!!
- Mustafa (10/5): -
- Hazleen (9/5): - The staff were super friendly. We checked in early and paid for a late checkout.
- Mustafa (10/5): - Meine Bewertung für das AMC Royal Hotel Ich hatte ursprünglich nur für zwei Tage im AMC Royal Hotel gebucht, aber aufgrund der Schönheit des Ortes und der außergewöhnlichen Erfahrung habe ich meinen Aufenthalt ohne Zögern um weitere vier Tage verlängert. Als Erstes fiel mir das außergewöhnlich hohe Maß an Sauberkeit auf. Die Hygiene im gesamten Hotel vermittelt ein Gefühl von Komfort und Sicherheit; alles ist sorgfältig gepflegt – von der Lobby über die Zimmer und Badezimmer bis hin zum Restaurant. Besonders beeindruckend ist auch die schnelle Reaktion des Teams auf jedes Anliegen oder jeden Hinweis innerhalb von Sekunden. Die Mitarbeiter arbeiten professionell und sichtbar als ein eingespieltes Team. Ebenso hervorzuheben sind der herzliche Empfang und die Gastfreundschaft. Die Mitarbeiter sind stets freundlich, lächeln immer und begegnen den Gästen mit großem Respekt. Man hat nie das Gefühl, ein Fremder zu sein – im Gegenteil, man fühlt sich wie unter Freunden oder sogar in der eigenen Familie. Auch das Design des Hotels ist etwas ganz Besonderes. Die stilvollen Sitzbereiche, die harmonischen Farben, die elegante Einrichtung und die perfekt platzierten Pflanzen und Dekorationen schaffen eine wunderschöne Atmosphäre. Schon das Sitzen in der Lobby ist ein Genuss für die Augen. Unvergesslich bleibt auch die Erfahrung im Aqua Park – eine der schönsten Erlebnisse meines Lebens. Der Pool ist groß und sauber, und es gibt eine Snackbar in unmittelbarer Nähe, falls man während des Schwimmens Hunger bekommt. Die Rettungsschwimmer sind freundlich und behandeln jeden Gast mit Respekt und Aufmerksamkeit. Das Hotel bietet außerdem 24 Stunden lang kostenlose Getränke, ein Spielzimmer, ein Fitnessstudio und einen Shisha-Bereich an. Das Hotel fühlt sich wie eine kleine Stadt an – man braucht das Gebäude überhaupt nicht zu verlassen, da alles, was man benötigt, bereits vorhanden ist.
- elizabeth (10/5): - It was wonderful to have all meals and drinks included but the best part was the staff. So efficient, friendly and going the extra mile for every single one of their guests. The pool area was fabulous, the beach area immaculate and our rooms clean and the beds super comfortable. The aquapark was the best thing according to my son. Overall we felt safe and welcome. There was not much we did not like. Only the pool closing at 5pm was mildly limiting but it did give us an opportunity to rest in our room before dinner. The additional outings were a bit too far for us to reach financially however I do feel they were well priced even though we could not afford it.
- Bilal (8/5): Wir fühlten uns trotz kleiner Vorfälle wohl und würden gern wieder kommen. Danke an Hr. Samih - Wir kamen in der Nacht an, der Ckeck In war schnell und unkompliziert, im Zimmer gab es Abendessen für uns und Getränke. Das Personal- außer einem unverschämten ägyptischen Koch- waren sehr freundlich und zuvorkommend. Meine Kinder hatten sehr viel Spaß, das Animationsteam hat immer sowohl am Strand als auch am Pool Aktivitäten veranstaltet und für gute Laune gesorgt. Die Auswahl an Obst und Gemüse war perfekt. Ein besonderer Dank gilt dem netten ägyptischen Kochchef ( Küchenleiter) Herrn Samih, der äußerst freundlich und lösungsorientiert war. Das Restaurant am Strand war mega schön. Wir kommen wieder am 19.11. 😄 also bis dann 👋 -Manchmal waren die Toiletten in der Lobby nicht sauber. - Es gab manchmal plötzlich kein Wasser zum Duschen. Probleme wurden aber gelöst. Angeblich war’s ein Rohrbruch. - Leider spricht so gut wie keiner Deutsch (Animation und Hotelpersonal), aber Englisch ging. - Das italienische Restaurant war leider sehr enttäuschend.
- Andrey (6/5): -
- Abdelrahman (1/5): - Nothing Not 5 stars as written There were small lizards in the room Nothing related to the photos Waste of money Food was horrible
- Milos (8/5): -
- Dunya (7/5): -
- Georges (10/5): - Belle plage, loby et personnel attentif et serviable. Bon buffet mais répétitif. Bière toujours chaude au bar de la plage
- ولاء (1/5): الفندق أصبح من أسوأ الأماكن، معاملة غير محترمة خاصة للمصريين، الأكل رديء وقليل والخدمة في تراجع كبير - الفندق أصبح من أسوأ الأماكن، معاملة غير محترمة خاصة للمصريين، الأكل رديء وقليل والخدمة في تراجع كبير، كنت بحبه زمان لكن دلوقتي مستحيل أرجع له الفندق أصبح من أسوأ الأماكن، معاملة غير محترمة خاصة للمصريين، الأكل رديء وقليل والخدمة في تراجع كبير، كنت بحبه زمان لكن دلوقتي مستحيل أرجع له
- ابراهيم (1/5): بعد زيارات كثيرة للفندق لاحظت فرق شاسع في المعاملة، المصريين بيتعاملوا بأسلوب غير لطيف، الأكل أصبح س - بعد زيارات كثيرة للفندق لاحظت فرق شاسع في المعاملة، المصريين بيتعاملوا بأسلوب غير لطيف، الأكل أصبح سيئ وضعيف جدًا، فعلاً أسوأ فندق أقمت فيه مؤخرًا بعد زيارات كثيرة للفندق لاحظت فرق شاسع في المعاملة، المصريين بيتعاملوا بأسلوب غير لطيف، الأكل أصبح سيئ وضعيف جدًا، فعلاً أسوأ فندق أقمت فيه مؤخرًا
- Amgad saad (1/5): الفندق فقد سمعته تمامًا، أسلوب المعاملة سيئ خاصة مع المصريين، والأكل بجودة ضعيفة جدًا وكميات قليلة، - الفندق فقد سمعته تمامًا، أسلوب المعاملة سيئ خاصة مع المصريين، والأكل بجودة ضعيفة جدًا وكميات قليلة، لا أنصح به إطلاقًا الفندق فقد سمعته تمامًا، أسلوب المعاملة سيئ خاصة مع المصريين، والأكل بجودة ضعيفة جدًا وكميات قليلة، لا أنصح به إطلاقًا
- walaa (1/5): فندق سئ جدا جدا مع العلم اني زورت الفندق اكثر من 20 مره كان ممتاز وحاليا اصبح سئ جدا - فندق سئ جدا جدا مع العلم اني زورت الفندق اكثر من 20 مره كان ممتاز وحاليا واخر مرتين ذهبت فيهم الى الفندق تم تغير المعامله تمام وخصوصا مع المصريين المره السابقه اعتقدت انه من الممكن ضغط عمل ولكن هذه المره بالفعل متأكد انهم من اقل الفنادق جوده واكثر قله احترام مع المصريين وهذا ليس راي انا فقط وانا كثير من الاصدقاء وكمان الاصناف فى الاكل اصبحت قليله وغير متنوعه وكميات قليله جدا لا انصح بالذهاب اليه ابدا فندق سئ جدا جدا مع العلم اني زورت الفندق اكثر من 20 مره كان ممتاز وحاليا واخر مرتين ذهبت فيهم الى الفندق تم تغير المعامله تمام وخصوصا مع المصريين المره السابقه اعتقدت انه من الممكن ضغط عمل ولكن هذه المره بالفعل متأكد انهم من اقل الفنادق جوده واكثر قله احترام مع المصريين وهذا ليس راي انا فقط وانا كثير من الاصدقاء وكمان الاصناف فى الاكل اصبحت قليله وغير متنوعه وكميات قليله جدا لا انصح بالذهاب اليه ابدا
- Badea (7/5): -
- NAGEHAN (3/5): Otel genel olarak fiyat performans yemekleri lezzetli ve bol çeşitli sadece biraz baharatlı geldi bize odalar geniş ve -
- الطاهر (5/5): -
- eslam sabry (7/5): - Stuff was good except the housekeepers The photo of aqua park in the application is fake
- ali (10/5): - استاذ محمد في الاستقبال محترم جدا وخدوم
- Denis (2/5): -
- Tatiana (9/5): Хорошая пятерка - Отличный вид из номера на море и бассейн, хорошее отношение персонала, хорошая пятерка. Неплохой аквапарк у отеля. Очень понравилось что после выселения в 12 можно пользоваться отелем до ночи. Мы так и сделали, прожили еще один день, обедали и ужинали, пользовались аквапарком и всем чем захотим Если придираться, то по записи пошли во второй ресторан типа итальянский, но там пиццу подали на сыром тесте которое не про пеклось и мы его тянули как сыр… а сверху наоборот пригоркла пицца. Италией там не пахнет, почти то же самое что в основном ресторане или даже похуже выбор и блюда
- Mohamed (9/5): -
- Mohamed (7/5): -
- Devo (2/5): - Arcade and its' supervisor 1- the Receptionists were not of help 2- the food were terrible 3- Alcohol is not for egyption and arabian cultures 4- process of check in is too long and after that the room was not ready towels were missing and we stay more time to get the towels 5- i don't recommend this hotel to anyone 6- its weird that this hotel has five star and i am shocked by its ' quality
- zakaria mohamed (10/5): -
- Dr.Mohammed Hafez (9/5): -
- Mohamed (8/5): كانت في جميغ الاحوال مرضية - الطاقم الموجود في المكان ناس كويسين جدا البارك في الشارع القائمين علي المشروبات في لوبي غير محترفين
- Yasser Hamza (8/5): - الغرف كانت نظيفه و واسعة و المطعم كان أيضا نظيف و الاكل جيد و متنوع و تحياتى لشيف الحلويات بالمطعم الفندق كان مزدحم وبة اطفال
- Nagy Malak (8/5): - Good food quality and Aqua park Cleaning of bathrooms
- احمد (8/5): -
- محمود (10/5): -
- Wagdy (7/5): -
- majjazi (6/5): -
- محمدعبداللاه احمد (10/5): - الموقع كل شي
- anas (9/5): -
- mohamed (7/5): -
- Abdelrahman (7/5): Good -
- Patricia (9/5): Superb -
- محمد (7/5): Overall experience is Good - Aqua park, my room location, hotel location, Beds mattress were so comfy, and I did get a free upgrade from garden view to pool. Check in was fast, The room service Amr which handles the rooms section 1700s was polite , friendly and smiles unlike all other staff members. Very crowded, Poor animation shows , lobby sofas are not comfortable at all , all kinds of coffee drinks are below average they need to upgrade their coffee machines to have more drink options and use less bitter coffee, all other soft drinks are sometimes okay , sometimes they are very bad. Food Variety is okay but not the best, some days food is good and some days food is below average, in short lunch is always average, dinner is good , breakfast is the same daily but it has most of what you need, Snacks are very poor just hotdog sandwiches, and mini pizzas which takes forever to be made and the same daily just cheese. They needed to manage the reservation numbers as the hotel facilities seemed less than the number of people there, especially by the pool, sometimes we didn't find a place to sit or put our things , the same goes for the aqua. Staff need to smile, they don't ever ,they seemed upset most of the time. The ping pong table is broken and the rackets are very bad if you are a fan of the game. No kids play ground, no activity for the kids The animation stage is too small for the crowd.
- Mohamed (10/5): Exceptional -
- Mohamed (7/5): Good - Aqua was fun Reception service is really bad 👎 and they need to learn how to deal with clients
- Asli (10/5): Exceptional - Everything and every staff was perfect. Nothing
- Sameh (7/5): Good -
- Sameh (7/5): Good -
- Botros (1/5): Bad -
- Nabil (10/5): Exceptional - The hotel is excellent and the staff were wonderful, especially الاستاذ/ نجيب حلمي Mr. Naguib Helmy, he was really cooperative, respectful, and well-mannered. The hotel is clean, the swimming pool is wonderful, the beach is beautiful and clean, and the entertainment is excellent. The only comment is about the dinner buffet. It needs attention and variety of items, and some of the food was cold. But in general, the hotel is excellent and I will come back to stay there again
- Mina (8/5): Good - Aqua is good and food is good Alcohol is not for Arab even though we booked all inclusive from booking and the Turkish coffee is fees 50 EGP not including in all inclusive!
- Ehab (10/5): Exceptional -
- Islam (3/5): Poor - Same poor food everyday with limited variety, no WiFi, low quality, not 100% clean, bathrooms always smelly
- Mohamad (8/5): Good stay for family - Room is comfortable with best view. Staff is helpful. Food is excellent with a lot of varieties. We needed a doctor, the clinic was helpful and fast to respond however we were at middle of night. Access to the Door at one of our rooms has issues, each time they want to access the room they had to go the reception to reactivate. Kids area need to be better and activities to children need to be more.
- Xymena (10/5): Exceptional -
- Saied (10/5): - The property, south of the hotel has a generator that makes a lot of noise and ruins the calm and peaceful environment near the red sea.
- roger (4/5): Disappointed - Not the a 5 star hotel. Buffet is nasty.
- John (6/5): - The property was nice and well kept. Dishes were often dirty and the quality of the food allright.
- Samia (8/5): Very good -
- Kaylea (8/5): Very good - The staff
- Adam (1/5): Worst hotel experience I’ve had ever.. - Nothing was pleasant Rooms are out dated Amenities listed are not available The most rude staff I’ve ever experienced- Hany Morsy front desk manager along with the whole front desk team have zero customer service/hospitality skills. Staff wouldn’t allow me to speak with a manager until I acted as if I was recording them saying “there are no managers here today’’ Food at the buffet looks as if was left overs from the day before There are random mattresses all over the hallway stacked to the ceiling
- Tawil (10/5): I enjoyed it, it was comfortable and nice. - It was good It was good
- Tomas (7/5): Good - Food was before few years better.
- Shaimaa (1/5): Bad - Worst stay ever
- Anton (8/5): Had great time at the hotel - Location by the beach Internet access
- Tatenda (7/5): Good - That it was clean The beds were very hard.. could do with better comfort to make the guest sleep well.
- Irina (7/5): Good -
- Mohamed (8/5): Very good -
- Ahmed (9/5): Superb -
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