Voyage Hotel
Location: Nazarbayeva Street 97A, Almaty, kz
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location and Nearby Attractions
The 4-star Voyage Hotel is ideally situated just a 5-minute walk from the Almaty History Museum and the Abay Opera House, making it a perfect choice for travelers interested in exploring the cultural landmarks of the city.
Stylish Café and Free Wi-Fi
Enjoy the convenience of a stylish café serving a daily breakfast buffet, a variety of coffees, and snacks while taking in panoramic city views. Stay connected with complimentary Wi-Fi throughout the hotel.
Luxurious Amenities and Services
Indulge in soundproofed rooms with modern comforts such as flat-screen TVs, balconies, hydro-massage showers, and minibars. Unwind with exotic cocktails at the well-stocked bar after a day of sightseeing.
Book your stay at Voyage Hotel now to experience luxury and convenience in the heart of Almaty!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Car hire
- Packed lunches
- Ski storage
- Non-smoking throughout
- Shuttle service (additional charge)
- Kid meals
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Aerobics
- Bingo
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Secured parking
- Snow sports gear
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double Room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
Air-conditioned room with a mini-bar and a work desk.
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Features an electronic door lock and a refrigerator.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Electric kettle
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
Large suite with spacious living room.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Electric kettle
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Two Beds
The suite features air conditioning, soundproof walls, as well as a private bathroom boasting a hairdryer and slippers. This suite has a safe deposit box, an electric kettle, a flat-screen TV and a balcony. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- PING (6/5): - 出行地铁比较方便,员工友好! 价格相比较高!
- Sahil (1/5): -
- Nurzhan (4/5): -
- Kim (10/5): -
- Hayato (7/5): -
- Irene (8/5): -
- Albert (6/5): Ok for short stays. - Location. Almaty is large, yet property is located walking distance from all must-see points. Also metro station is around the corner, as well as food options nearby. Rooms keep the very old, simple hotel style, lacking light somehow.
- JONGBOCK (9/5): - 위치가 좋아요.그리고 조용해서 숙면하기 좋았어요.~ 화장실이 좀 넓었으면 좋겠어요.
- SIMA (10/5): -
- Elena (9/5): Прекрасное соотношение цена-качество .Доброжелательный персонал ,вкусные разнообразные завтраки,ежедневная уборка номера - Отель удобно расположен ,близко к достопримечательностям ,театрам ,магазинам.При этом ночью было тихо ,спокойно Было бы здорово обновить сантехнику
- Vincenzo (8/5): sistemazione ottimale per le parenze verso il deserto - l'albergo è raggiungibile a piedi dall'aereoporto in 5 minuti. la posizione è un vantaggio enorme, inoltre pur arrivando a mezzanotte abbiamo trovato ad attenderci una persona per in check in, cosa non scontata. pulizia e colazione nella norma
- Yulia (10/5): Really pleasant stay - Great staff, room and tasty breakfast.. Really good location, in most touristy district with good Kazakh restaurant nearby. I really enjoyed the stay. It was clean, good amount of amenities. Breakfast had enough options, I stayed for 5 days and didn't get bored.
- Yelena (5/5): Постоянным клиентам желательно номера получше давать и поприветлевее быть! - Номер оставлял желать лучшего! Очень маленький номер, уборка не проводилась. На ресепшен девушка размешала нас по приезду- грубая. Ни здравствуйте вам , ни пожалуйста! В этой гостинице останавливаемся уже , наверное, лет пять. Бываем каждый год. Но такое - впервые!
- Wojciech (10/5): - Very good breakfast Everything OK
- Mikhail (9/5): -
- Alexey (10/5): -
- Бажитова (10/5): Посмотрите все сантехнику, сделайте так, чтоб душ нормально держался - Расположение Сам номер и кровать близко к стене, с розетки были только с одной стороны
Душ не держался, так как был сломан
- Юлия (10/5): - Все хорошо, и расположение и номера свежие и завтраки разнообразные, за свою стоимость прекрасно Шут от кондеров от других зданий
- Ivan (9/5): Хороший отель. - Хороший отель для командировок. Расположен в самом центре города. Рядом всё необходимое, для комфорта есть. Хороший завтрак. Напор воды, между горячей/холодной.
- Ivan (8/5): В принципе, хороший отель в центре города, за свои деньги. - Удобная локация. Самый центр города. Рядом всё есть от супермаркета до кучи кафешек. Станция метро в соседнем доме. Пешеходная улица, на выходе из гостиницы на лево. Хорошие завтраки. Ужин, можно заказать в номер. Вода в душе. Постоянно меняется напор, горячая\холодная. За пол часа до окончания завтрака, иногда могут не обновлять ассортимент горячих блюд.
- May (8/5): Good City Centre Location - Location in city centre. Walking distance to Arbat Street, Green Bazaar, metro, cafes, Navat restaurant, supermarkets in the neighbourhood. Good Chinese Restaurant located downstairs. Dusty room that may not have been occcupied for weeks. Small double bed placed at room corners. It was rated a 4* hotel which was overrated. More like 3* hotel, old building, not upgraded yet.
- Короткова (10/5): Прекрасный отель цена-качество,остановлюсь еще,буду рекомендовать друзьям - Шикарная локация ,хорошие завтраки,шумоизоляция прекрасная Жестковатая кровать
- Вера (10/5): -
- Marcel (9/5): - Top Lage, Zimmer komfortabel, gutes Frühstück
- Ulyanov (10/5): - Удобно, чисто, комфортно
- Bastlova (10/5): Výborná lokalita v centru. Úžasný personál, ochota a vždy profesionální vystupování. - Snídaně super, velká, bohatá, všeho dost.
- Александр (8/5): - Отличное расположение. Отзывчивый персонал. Если вы не требовательны к нюансам комфорта, проживание здесь вас устроит. Проживали в номере люкс, который в реальности оказался скромнее и меньше, чем на представленной фотографии.
Из посуды есть две чашки и две ложечки, даже блюдец нет.
Сейф установлен на самом дне шкафа для одежды. Для любых манипуляций с сейфом надо вставать на четвереньки!!! Во всех тумбочках нет полок, открываешь - сразу дно. Опять надо сильно нагинаться.
Завтраки самые обычные, изысканности здесь нет, плюс однообразные. Не понятно, почему их многие отмечают, как достоинство отеля. Голодными не будете, благо омлета всегда много, но когда заезд гостей высокий, многие востребованные блюда быстро заканчиваются и пополнение идет не быстро. Персонал за этим постоянно не следит.Кофейных автоматов нет. Предлагается использовать растворимый кофе, можно также попросить персонал сварить кофе в кофемашине. Сварят без вопросов.
Матрас на кровати жестковат, не ортопедический. Подушки тонкие. Как результат - спали не очень хорошо.
Обратите внимание, что актуальный адрес отеля - проспект Назарбаева, 97А. В брони BOOKING указана улица Фурманова - это бывшее название улицы.
- K*A* (10/5): - Hotel is at the center and is near everything None
- Torsten (10/5): -
- Matthew (7/5): Per una notte in transito è andato più che bene - A due passi da una stazione metro e dalla via pedonale. La colazione, seppur discreta, aveva un caffè imbevibile, ne abbiamo preso uno fuori.
- Vassiliy (10/5): - Отличное соотношение цены и качества. Приветливый персонал, чистые номера и отличные завтраки. Удобное расположение объекта, рекомендую к заселению.
- Schigailo (10/5): - Очень душевная обстановка приятный персонал Нас всё устроило
- Judith Mellis (10/5): Comfortable, well maintained hotel in an excellent location - Our stay at the Voyage Hotel was perfect; the staff were friendly, professional and helpful, the room was clean and comfortable and had everything we needed, the breakfasts were excellent, the location near to trendy pedestrian areas was perfect. We also appreciated being provided with a delicious takeaway breakfast one day when we had an early start for a tour. Nothing - everything was perfect
- Torsten (10/5): - Very professionally operated hotel!
- Hartwich (10/5): -
- Almira (9/5): -
- STANCIU (10/5): -
- Mikhail (9/5): -
- seonghwan (7/5): - 위치는 좋으나,근처에 음식점,생활가게가드물다.
- Antinova (10/5): - ! -
- Antinova (9/5): - Постель отлично Кофе ломается машина, нужно иметь с собой или пить растворимый
- Mikhail (9/5): -
- KHAYATULLA (10/5): -
- KHAYATULLA (10/5): -
- Talal (7/5): - لطافة الموظفين وحسن تعاملهم رائحة الممرات
- Talal (7/5): -
- DamijanM (8/5): - Service on reception. Very helpfull girl on reception with all information about staying and transfers.
- Антонов (9/5): -
- Александр (7/5): -
- Talgat (9/5): 👍 - Отношение к клиентам Все норм
- Anthony (9/5): Great hotel & location - Room was a good size with a nice balcony. Bed very comfortable. Breakfast buffet had a good selection of both hot and cold dishes and excellent coffee made to order.
Staff helpful and professional.
In a very good location, a short walk to Arbat Street and many nearby eating options. Bathroom small but otherwise ok.
- Michael (6/5): Als zentral gelegenes Hotel Ideal - Mann spührt halt Immer Noch die Früheren Straffen Struckturen,Unflexiebel Unkulant etc.Alles nach Plan Frühstück,Rest war Preislich ok.
- Ррм (9/5): -
- DI (10/5): - very good location
- Mandy (7/5): Poor value I am sure there are better options. - Convenient location to metro,buses etc. Window opened to let in fresh air. Comfy bed( not rock hard). This is no way a 4* hotel,3* at best. Room small & very basic/dated. Only 2 power points at floor level,one of which ran the fridge. Had to put kettle on the floor to boil it. This was the most expensive hotel I had in a month in the Stans & the poorest value.
- Chappell (9/5): -
- Alexander (8/5): - Location is perfect.
The hotel in general is good, while it looks more like *** than like ****. There are no quiet rooms: one side looks at the street, but on the other side there is a permanent noise from something outside (maybe ventilation system of the restoran).
- Karl (9/5): -
- Pavel (9/5): Очень хорошо - Хороший отель, в целом. Отличное расположение, в отеле тихо. Прекрасные завтраки. Замечательный персонал Душевые кабинки тесноваты, но это индивидуально. Но сместилель старый, держатель лейки для душа неудобный. Ширма душевой кабинки закрывалась неплотно - вся ванная комната в воде.
- Bibyaeva (10/5): -
- Egor (8/5): Reception is 24/7, great location for tourism - Note that photos are from when we checked out, disregard the mess, it's 100% on us.
Helpful staff, a housekeeper was available even at 6am to help with a last-moment request. No issues checking in at 5-6am unannounced if you have to, so the reception is truly 24/7.
Great location, Arbat is close by. Taxi drivers find the location easily, the entrance is hidden from the street under an arch with a hotel's name on it. Check out Street View.
Reasonable breakfast, even though we arrived ten minutes before its end: porridge, eggs, some meats and cheese, tea, cupcakes, and some other stuff.
AC works and cools, kettle works, hot/cold water works, no issues, no smells. Did not hear other guests else during our stay. Wi-Fi is good for some videocalls, video, and so on, both in rooms and the lobby. Reasonably-sized drawers on both sides of the bed. The bed was quite firm, but we saw the exact same in a different property in Almaty, might be a common theme. The room might not have enough space to get a big suitcase comfortable opened, see photos: there is some space around the bed, but that's it. Your best option is by the wardrobe. By the way, it does not have internal shelves (see photos), although there is some extra storage by the bed.
- Саитова (10/5): -
- NAKAGAWA (9/5): -
- Giacomo (8/5): -
- Jerry (7/5): -
- Hongli (8/5): - 位置和服务 房间小
- Vlad (10/5): - При заселении нам поменяли бесплатно стандартный номер на классом повыше, как постоянным клиентам. Было очень приятно. Спасибо администрации отеля. Завтраки стали более насыщенными, но и вкусно. Так быстро пролетели эти дни
- Lyudmila (4/5): - The room cleaning was very good. The staff cleaned the room every day, provided two bottles of water daily, and the bedsheets and towels were always clean, fresh, and well-maintained. A lot of things.
In the corridor (I stayed on the 2nd floor), there was a constant, strong smell of a Soviet-style dining (столовая). I’m not sure why. I raised this with the staff, but I guess nothing could be done — the smell stayed the entire 7 nights of my stay.
I don’t usually have a big breakfast, just fruit and coffee. But the coffee was awful. I’m not a coffee gourmet, but this didn’t even smell like coffee. It seemed very old, and the beans were sitting in the machine (you could see them) for a long time. I asked the staff if they had another option and mentioned that the coffee was bad, but they said no there was no fresher coffee.
I stayed at this hotel a few years ago, and it didn’t feel as depressed as it does now.
I would not choose this hotel again and would not recommend it. Sorry, guys.
- German (10/5): -
- Нуржан (8/5): -
- Mikhail (9/5): -
- Vlad (8/5): - Оставливаюсь постоянно в этом отеле. Расположение идеальное. Персонал вполне отзывчивый. Очень чисто Забивался слив в душевой, приходилось ждать пока вода уйдет
- Aleksey (8/5): - Завтрак хороший. Отсутствие лобби-бара.
- Elena (10/5): -
- Vlad (8/5): Вполне хороший вариант - Расположение отеля, номер был уютным В душе протекала лейка
- Talgat (7/5): - Location Smell in room
- DODANG (7/5): - good location. It's tricky to adjust the temperature of the water you want from the shower and faucet. Be careful. Their hot water is too hot for you to be boiled and cooked.
- DODANG (8/5): -
- Natalia (10/5): - Прекрасное местоположение отеля в центре города. Вкусные завтраки. На рецепшине Эльвира, Денис спасибо помогали по всем вопросам! В номерах чисто и тепло
- Юлия (10/5): -
- Ирина (3/5): - Ужасно неприветливый персонал, хамовито отвечают.Ни здравствуйте ни до свидания!
- Rei (9/5): - In the middle of the city.
- Mikhail (9/5): -
- KIYOSHI (10/5): とても快適でした。 - 観光地へのアクセスが良い。
スタッフの方も親切。
朝食が種類が豊富でとても美味しかったです。
また利用したいです。 特にございません。
- Irina (8/5): - понравилось расположение отеля. частота уборки, отзывчивость персонала в ванной было весьма прохладно - батарея еле грела, а теплого пола не было. не было нормальной полочки для размещения косметики.
завтрак был до 10 по будням - а я все таки в отпуске и хотела бы подольше спать.
- Антон (7/5): -
- Nhi (9/5): Great! -
- Vladimir (10/5): -
- Антон (6/5): -
- Галина (8/5): - Мне понравилось месторасположение отеля, приветливый персонал, чисто в номере, ежедневная замена полотенец. Не понравились завтраки, очень скудно, абсолютно нет выбора, но и вкусовые качества еды оставляют желать лучшего. Но это моё мнение.
Не понравился номер, я брала стандарт на двоих, квадратура номера на двоих очень мала. Номер рассчитан на одного человека. Соответственно из этого моё мнение, что цена за номер завышена.
- zhibin (8/5): - 位置好,方便舒适
- Инна (10/5): -
- abdulazeem (10/5): رحلة استكشاف شتوية قصيرة امتدّت إلي 6 ليالي - المكان قريب جدا من الأماكن الحيوية أتوقع اختياري كان للغرفة صغيرة جدا .
- Shirin (10/5): Everything was amazing for the value I paid - Everything. Staffs, location, clean room The cleaner lady she was a little moody
- NURKORI (6/5): - Location
- Серик (10/5): -
- Trine (7/5): -
- Саитова (10/5): -
- Mikhail (10/5): -
- Idan (2/5): Overpriced and unprofessional - Only the location Staff was unprofessional and downright rude sometimes. Rooms with very bad insulation, a safe with the code being set to the room number (how safe is that?). On booking.com they show a picture of a gym, but when you ask about it, they nonchalantly say it's not there anymore. I would call this nothing else but fraud! For the extremely high price per night they demand, I expected better. I had all these reasons and more when I demanded my refund and asked to leave, but they didn't even ask for my reason! I guess they are used to unsatisfied customers asking for their money back.
Photos