Hotel Elina

Location: Pamporovo, Chepelare, 4870, Chepelare, BG

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Fitness facilities
• Area shuttle (surcharge)
• Arcade/game room
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Sauna
• Ski storage
• Designated smoking area
• Picnic area
• Steam room
• Elevator
• Fitness facilities
• Supervised childcare/activities
• Hiking/biking trails nearby
• Ski storage
• Arcade/game room
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Ski-in/ski-out access
• Mountain biking nearby
• Full-service spa
• Express check-in
• Billiards or pool table
• Tours/ticket assistance
• Area shuttle (surcharge)
• Playground on site
• Free self parking
• Airport transportation - pickup (surcharge)
• Free full breakfast
• Children's club (surcharge)
• Cave exploring/spelunking nearby
• Housekeeping on request
• Banquet hall
• Change of towels (on request)
• Change of bed sheets (on request)
• Double-glazing on all windows
• At least 80% of all lighting comes from LEDs

Rooms Available

• Standard Apartment, 1 Bedroom

  1 Double Bed and 1 Double Sofa Bed

  Balcony/patio with park views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Low-height counters and sink

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Low-height counters/sink
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Standard Double or Twin Room, Balcony

  1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

  204-sq-foot room, balcony with park views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Low-height counters and sink

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Low-height counters/sink
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Standard Triple Room

  3 Twin Beds and 1 Twin Sofa Bed

  258-sq-foot room, balcony/patio with park views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Low-height counters and sink

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Low-height counters/sink
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Economy Apartment, 1 Bedroom

  2 Twin Beds and 1 Twin Sofa Bed

  Balcony/patio with park views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Low-height counters and sink

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Low-height counters/sink
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Marilena (10/5): Reușit - excelent personalul de la Recepție mai onest
• Plamen (10/5): - Хотелът е чист, уютен и много топъл. Добра локация спрямо пистите, отдалечен от други хотели и с достатъчно паркоместа. Храната беше свежа, вкусна и в предостатъчни количества. Спа зоната е приятна и водата в басейна е топла. Кореспондира цена - качество. Не достатъчно обособени места за сушене на ски обувки и ски екипировка.
• Alik Kudlaenko (9/5): -
• Mihail (10/5): -
• Vassilev (7/5): Relaxing - Food and location Salt room and the pool
• Guest (10/5): -
• Miroslav (10/5): -
• Анелия (8/5): Хареса ни, пак ще дойдем. - Задоволителна, достатъчна. Много добро обслужване от персонала, Влатко. Каквото поискаш, нямаше проблем. Единствено лош късмет, не работеше басейна.
• Marina (10/5): - All compliments to the wonderful Vlatko! The SPA centar is full of children ,so theres no chance to relax!!!!!!
• Traian (9/5): frumos, poate vom mai reveni... - Ne-a placut faptul ca o camera tripla a insemnat de fapt 2 camere (nu ca in alte parti 1 camera dubla + pat suplimentar), micul dejun relativ divers, locatia in mijlocul naturii si foarte aproape de partie (aproximativ 5 min de mers cu masina). Au venit in fiecare zi sa ia gunoiul din camera si ne aranjau asternuturile si la 2 zile ne schimbau prosoapele. Nu ne-a placut piscina care avea apa cam calduta spre rece si era deschisa doar pana la ora 19.00, personalul nu stia limba engleza ceea ce ne ingreuna comunicarea, la masa de biliard am fost dati la o parte sa mai joace si altii, dupa ce cumparasem deja jetoane.
• Florin (7/5): De luat in calcul dc nu aveti asteptari foarte mari - Pozitionarea. In padure, liniste si foarte aproape de ski center. Camerele calduroase. Se facea curatenie zilnic. Mobilier invechit. Personal nu foarte prietenos. Mancare decenta.
• Florentina Cristina (10/5): Recomand!! - Locatie superba Mobilierul cam vechi, dar este curat!!
• Tolga (10/5): -
• Nurten (10/5): - Çalışanlar güleryüzlü, yemekler açıkbüfe, çeşit olarak yeterli ve lezzetliydi, odalar ve otel genel anlamda sıcak, konum olarak sessiz ve sakin beklentimizi karşıladı, pistlere ulaşım araçla mümkün, yakınlarda yürüme mesafesinde kayağı yeni öğrenecekler için küçük bir alıştırma pisti var 😊
• gökhan (9/5): -
• Androv (9/5): -
• MUSTAFA (8/5): -
• Иван (9/5): -
• Özcan (8/5): Güzeldi - Fiyat ve performans açısından çok iyiydi.Sicaktı.Konumu iyiydi.Kahvalti ve akşam yemeği iyiydi.Ancak son iki gün az müşteri olduğu için sanırım serpme kahvaltı ve akşam yemeği içinde bir iki çeşit üzerinden seçim yaparak yemek aldık.Calısanlar çok güler yüzlüydu. Kahve bardağını kahvaltı dışına çıkarmayın şeklinde küçük bir uyarı aldık.Orta yerde kahve için bir otomat olabilir.Odada kahve için su ısıtıcı olabilir bunun eksikliğini hissettik.
• Radu (8/5): -
• Melis (9/5): -
• Ayhan (10/5): Mazarası çok güzel konumu çok güzel euro leva geçişi biraz fiyat performans olarak dönüyor yinede tekrar gelirim - Garsonların ilgisi yemekleri hotelin manzarası oda sıcaklığı park alanları çok iyiidi Hotele girişteki resepsiyondaki bayan zor anlaşılır İngilizcesi daha basit ve anlaşılır olabilir girişteki işlemleri çok prosedüre bagladı Et yemekleri ılık geliyor sıcak olsa daha lezzetli olabilir çorba sıcak içilir lütfen çorbayı sıcak sunarmısıımız genel olarak güzel ama ufak önemsiz ayrıntılar sonucu belirliyor
• Ozkan (8/5): Beklentimizin üzerinde bir deneyimdi. - Tesisin özellikle konumunu ve temizliğini beğendik. Yemek konusunda özellikle çocuklara yönelik herhangi bir yiyecek yoktu (özel bir şey değil sadece kızarmış patates ve spagetti) Konakladığımız 2 gün boyunca patates kızartması veya makarna yoktu. Yemeklerin yanındaki içeceklerinde ekstra ücretli olmasıda olumsuz bir durumdu. Birde internet var fakat bağlantı çok iyi değildi.
• Мирослава (10/5): - Хотелът се намира на спокойно и красиво място. Храната беше вкусна и във ресторанта имаше много добро обслужване, хората който ни караха да се чувстваме добре и нищо да не ни липсва. Басейна не работеше за съжаление заради профилактика.
• Людмила (8/5): Відповідає своїй ціні - Затишний теплий номер, щоденне прибирання,знаходиться серед лісу, смачні сніданки та вечері Два дні не працював басейн
• simona (9/5): Un sejur la ski plăcut - Camera a fost spațioasă, călduroasă, paturile comfortabile, curățenia se făcea zilnic. Locația dispune și de piscină interioară și saună, atât uscată cât și umedă. Mâncarea la mic dejun și cină a fost gustoasă, însă nu foarte variată. În prima zi de cazare, ni s-a spus că va veni un microbuz în fiecare zi, la orele 9 si la 10, pentru a duce turiștii la pârtia de ski. A doua zi, am așteptat mașina de la 9.40 la 10.40, tot spunându-se că întârzie puțin... așa că am luat mașina personală și am plecat spre pârtie, însă am pierdut timp prețios... În celelalte zile nu am mai așteptat transportul de la hotel, preferând autoturismul propriu. Un alt inconvenient legat de transportul asigurat de hotel este acela că, la finalul zilei, microbuzut preia turiștii spre hotel la ora 15 sau 16, în condițiile în care pe pârtie se poate skia până spre ora 17, ultima urcare cu telecaunul fiind la ora 16.30.
• Иван (10/5): Един прекрасен уйкенд - Ние бяхме с включена закуска и вечеря. Имаше обилно хранене. Предвижвахме се с личен автомобил. Единственият недостатък беше, че нямаше много сняг:) . Но за сметка на това пистатата ,която беше на около 600метра беше добре поддържана.
• Darina (6/5): -
• Ivelin (10/5): Отличен - Локация, чистота , любезен персонал , отлична храна . Може да се по-добри фитнес залата с по- нови уреди .
• Ivaylo (9/5): Superb -
• Pavel (10/5): We would definitely come back again! - Upon arrival, we were impressed by the welcoming staff - friendly and helpful, ready to help with anything we needed. The room was warm and cozy, the food was delicious and well prepared. There is also a SPA area with a pool - a great place to relax after a day in the mountains. We would definitely come back again!
• Kristian (8/5): Very good -
• Mihaela (6/5): Pleasant; with some effort from the owner (interest in customer's perspective) could've been great! - the location and the facilities the manager's attidude, the fact that there was a constant smell in the room since our arrival and there was no solution offered, the food especially for dinner
• Preda (8/5): Friendly, simple and comfortable stay ! - I liked the staff; I liked that it is a cosy place. A place for friends and families. It is not a luxury place; it is simple and peaceful. The swimming pool is crowded at the end of the day. The massage was good, also the sauna. The triple room was helpful for us because we were there with a child. The beds are normal, not super comfortable, but you can sleep very well. I wish for the swimming pool to be open after 19:00, at least until 20:30.
• Petru (5/5): Passable - Clean place. Awfull food, cheepest products possible with a general smell of arabic condiments.
• Vanya (5/5): Acceptable, but not again - It was warm and the room was clean. The cleaning staff was really kind and smiling. The pool and SPA facilities were nice. The pool was warm and great after a day skiing. There is a billiard in the lobby bar. It’s far from the slopes. Getting there by car is a nightmare - they don’t clean the parking from snow and you have to clean yourself if you don’t want to get your car stuck. The front desk and the manager are useless and quite rude. The food is acceptable, but most of the time it was cold. The hotel offers a shuttle service to the slopes and although we requested it for specific times to take us to and back from the slopes it refused to go back at the time requested in the last moment and we had to adjust. Front desk didn’t solve this for us and I had to call myself. They say they are not responsible for the shuttle as it’s an external service. The next day it was late by almost an hour, we had to walk 3 km to the slopes as didn’t want to wait. If you are with small children and want to ski, pick another hotel. Getting to the slopes from the hotel with a child is extreme - car, traffic and no place to park, you will waste hours in logistics. There is a kids playing zone next to the restaurant, but we couldn’t really use it as it was only open when the restaurant is, which made it impossible for our kid to play there when she was up to it. Not very recommendable for a group of friends either as everything closes at 22h and there is basically nothing to do after that. The hotel is quite apart from other places too.
• Ivaylo (10/5): Exceptional -
• Antonia (3/5): Disappointed - Old fashion rooms. The General Manager was very rude. He doean’t like childrens, doesn’t like people to stay in the lobby bar and so on. After 10.00 p.m everything is closed and you do not have any option for fun or just to spend time with your friends.
• Phoenix (10/5): A place with a spa and close to the ski slope - Amasing place next to the ski slope (about 10 minutes of walking). This ski slope is the longest in Europe. The spa facilities are great, you will appreciate it after a day of skiing. The spa facilities are closing down way too early (19:00). Also, at one day both the steam room and the sauna were closed even earlier (at 18:00).
• Antoniya (10/5): Exceptional - Great location Good food Facilities Polite staff
• Alexander (8/5): Very good -
• Yoana (8/5): Good value for money - Really beautiful location in the heart of the forest - if it's snowy when you are there, it's absolutely gorgeous. The breakfast was nice with a good choice of foods. The interior of the rooms is not the most fancy one but it was clean and comfy. The spa/wellness center is quite small and when a group of people (let's say 6-7 people) go there it gets pretty crowded.
• Desislava (10/5): Exceptional -
• Daniela (8/5): Very good -
• Octavian (10/5): Exceptional - Really nice hotel with amazing staff. The nice lady at the reception that left warm sandwiches in my room knowing that i will arrive late (it took me a few hours more to drive there because of the snow) needs to get a raise or to be put in charge. She's doing a great job. The hotel is rather old but it is well taken care of. Everything works, it was really clean and i received everything i needed (including bath robes for the sauna and the steam bath). It's nice and quiet, in the middle of the forest. Good parking with video surveillance. About 500 meters away by foot from Malina2 ski lift (the longest in Pamporovo) yet if you bring your own equipment it's not realistic to walk to the slopes. Win some, lose some. Decent food. Good facilities (sauna, steam bath, small indoor pool). Overall, really great value for money and a really good experience.
• Vladimir (10/5): Exceptional -
• Spasov (10/5): Exceptional -
• Marija (10/5): Exceptional - Wonderful nature, nice food, cosy place -
• Todorova (8/5): Very good - The stuff was very friendly and helpful especially the receptionist. The hotel is old style very warm and secluded in the forest. The shower drain in the room was blocked
• Iuliana (6/5): Pleasant - It was quiet and clean. The pool and the sauna was a reason why we choose this hotel and it was great. The water in the pool was at a good temperature for adults and children. The fact that the employees don t speak and don t ubderstand at all English. That s why it is kmposibble to comunicate whit them. The fact that in the restaurant area and in the lobby you don t have the possibility to pay with the card and accept only cash.
• Verified traveler (10/5): - Handy for our visit to the Trigrad region (Devils throat cave). The sauna and pool looked great, but we didn't have spare time to use them, or the games room. The central heating was a bit cool for someone from Darwin (and probably other cooler places too).

Photos