One Hotel

Location: C3/D6 New Cau Giay Residence, Tran Thai Tong Street, Dich Vong Ward, Cau Giay District, Hanoi, Vietnam, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Currency exchange
• Private check-in/check-out
• 24-hour security
• Key card access
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Garage
• Electric bicycle charging station
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Studio

  1 Double Bed OR 2 Twin Beds

  377-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 42-inch LCD TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)

• Deluxe Double Room with Bath

  This double room features a seating area, satellite TV and tumble dryer.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• King Studio

  Providing free toiletries, this studio includes a private bathroom with a bath, a shower and a bidet. The air-conditioned studio provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Twin Room with City View

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  This double room is fitted with wood flooring and a private entrance. Private bathroom is fitted with a shower.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• HÀ (10/5): -
• Gerard (6/5): Gemengde gevoelens, toch gebleven zonder spijt - Locatie en kamer zijn prima Geen ontbijt of andere versterking van de inwendige mens aanwezig. Meisje achter de receptie communiceert louter via Google. Sorry dat de safe " broken" is, terwijl er alleen batterijen ingestopt moeten worden. Prijs is alleszins redelijk.
• Hùng (10/5): -
• Võ (7/5): -
• Phương (8/5): -
• Pat Hurley (6/5): -
• Huy Thong (9/5): -
• Khin (7/5): Good -
• Huyền (8/5): Very good -
• KAZUHIRO (6/5): - 良くも悪くもないホテルです 風呂場にGがいた事意外は。。。
• Thi (4/5): Disappointing -
• Thanh (8/5): Very good -
• Ethan (8/5): Very good -
• V (9/5): Superb - The cleanliness of the premiaes Restaurant was not there
• Dolawat (10/5): Big room with good price, many restaurant around and walking distance to supermarket - big room with good price, clean and comfort bed. good wifi signal
• Huyen (6/5): Pleasant -
• Tuyền (8/5): Very good -
• Filipinas (10/5): Exceptional -
• Tristan (10/5): Exceptional -
• Tuyền (7/5): Good -
• Nhuung (10/5): IT WAS A NICE EXPERIENCE FOR ME. KEEP GOING! - My first impression was quite good, everything was clean and bright, the staff’s attitude was appropriate, which made me feel welcome. Now comes to the room, when i first caught a glimpse of it, it was really impressive. It was better than lots of other hotels in its price range. I love that it’s located in a pretty quiet area, so we didn’t get disturbed much. Fell in love with the bathtub too, haven’t had a really nice bath like that for a long time. The pictures you hang on the wall, the decoration, all in all, i like them. Long story short, i think your service and facilities are worth their price. It’s not a luxury hotel of course, but it has what people expects of it (me personally). And as i wrote in the notepad in the room, i’ll come back if there will be a next time. I think you should install more modern TVs so that customers can watch streaming services and other things on them. The TV in my room, in particular, is an old version one so we couldn’t watch anything interesting on it (we didn’t have much options, i mean). If it’s affordable for you, of course, my recommendation is that you should modernise your facilities a little bit. Apart from that, i noticed that the blankets on my bed had some small stains on them so i think you should clean them a bit better too. In general, your service fulfilled my expectations so i don’t have much to complain about.
• Richard (8/5): Better, but not great - It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
• Dinh (10/5): Exceptional -
• Dinh (10/5): Exceptional -
• Anonymous (9/5): Superb -
• Hung (9/5): Superb -
• Chris (8/5): Very good -
• Huy (9/5): Superb -
• Fayez (2/5): Liars and crooks! - It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
• Tu (8/5): Very good -
• Thi (8/5): Very good -
• Nguyen (10/5): Exceptional -
• Phong (6/5): Pleasant -
• JUNYOUNG (2/5): One hotel is permanently closed - This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.
• Kelly (8/5): - Hotel was clean, safe and in a good location with great local food on your door step as well as more western style food across the road. Hotel has some shutters on the exterior for noise which no longer appear operational, these would be great to get working again as the noise from the local pub on the weekend can be very loud. The showers were also no good as water flooded the bathroom and required the entire use of all towels each day to remedy. We would stay again however so do not let this put you off.
• Verified traveler (8/5): 還可以 - 飯店位置有點難找，計程車和grab都在外圍稍微繞了一下才找到。對飯店第一眼的印象不是很滿意，覺得跟照片有落差，但實際住了兩晚後覺得還不錯，床和枕頭很舒服，櫃檯人員也滿親切的，很樂意幫忙。附近也算是滿熱鬧的，餐廳很多。缺點就是，浴室水量偏小，排水孔流速很慢，各個房間之間的隔音不太好（但對外面的隔音倒是不錯），椅墊有點污漬。
• Verified traveler (8/5): reasonable option in Cau Giay - This hotel locates in a relatively quiet area, the room was clean and spacious for the price.
• Verified traveler (8/5): Good enough hotel - Stayed here for several days. Considering the decent price, facilities/rooms are good enough. Some staff can speak OK English, but some others are not. Because of the location and address, taxi, grab or delivery services might be in troubled if they don't know that area, even receptionist explains the detail on the phone, sometimes they take longer time to reach out than I expect. There's no laundry facility as it explained in the description at the moment of 2018 June, there is laundry service with some costs instead. Moreover, this building is not "non-smoking" while it explained "Smoke-free property". Ashtray is everywhere and no separation with non-smoking and smoking. Breakfast buffet is provided, it's ok for quick bite. But do not expect too much.
• tomohiro (10/5): 従業員さんの対応が素晴らしいです。 - フライトの関係で急に1日早くチェックアウトになり、自分の片言の英語でも理解してくれ対応をしてもらえました。何よりいつも笑顔で挨拶・対応してもらえて気分がよかったです。機会があったらまた利用したいと思いました。
• MINSEOP (8/5): Clean hotel for short trip - The hotel was very cost effective one where was clean, new & tidy. If someone who wants to enjoy some hotel facilities like swimming pool, gym, of course don't stay in this hotel. But for your business trip or couple's short trip who just sleep in the room, it will be best choice for you. And the google map link to One hotel is wrong, You should let driver know the exact address if you use Grab in Hanoi. Fyi, Uber has closed biz in South East Asia. Must download Grab.
• Yuji (10/5): スタッフの対応が素敵なホテル - 受付の対応が素晴らしく、チャンさんは特に笑顔が素敵で、また年末の交通量が多いときにタクシーを呼んでもらいましたがすぐにきて、とても素晴らしい対応をしていただきました。 他のスタッフもコンビニの場所を聞きましたら教えていただいたのですが、一緒に案内までしてくれようとしていました。
• Verified traveler (8/5): Decent stay - The first room I got smelled so I requested a new room. The reception nicely accepted my request. The room then was in good condition to stay. Breakfast is very delicious and the waitresses were very pleasant.
• ｋ (8/5): 接客に好感の持てるホテル - 初めての利用でしたが、従業員の方の接客に好感が持てました。チェックインも待たされることなく非常にスムーズでした。壁は少し薄いかなと感じましたが、また利用したいと思います。
• lucy (10/5): good value - clean room...
• JUN HO (8/5): 가격대비 훌륭한 호텔 - 대체로 만족스러웠다. 다만 호텔 바로 주변에 미팅할 만한 장소가 마땅치 않은게 좀 아쉬웠다.
• An Nguyen (10/5): Comfortable - Clean room and good staff. Check out time is 12 o'clock.
• Verified traveler (8/5): Hotel in Cau Giay Area - I often use this hotel for my business trip because room is clean and staff is friendly. I would appreciate if staff can speak English more!
• Gordon Ho (8/5): A Pleasant hotel I would recommend to all - I had a good stay here although the mornings were spoil by some street-goers making announcements over the microphone from as early as 8am. But this is by no fault of the hotel. It may also be on the days I was there. Unlucky me? But perhaps if you are on a better side of the hotel (another room), it might be better. I am not sure. but it is not a huge issue. especially if you are an early bird. The bed, the room and bathroom are all terrific. I was staying on the 9th floor the highest with rooms. I wouldn't recommend it as it was close to the kitchen on the 10/11th I saw a lizard in my room. But I was ok with it. Better a lizard than a cockroach I guess, at least they help eat those little bugs.. haha. Also, I had to made some changes to my booking and Anna Hong of One Hotel was very helpful and responsive. She also speaks and write in good English. Great! Overall, I think the stay was brilliant. The hotel seems really popular with Koreans, or maybe its opened by one. Koreans are great, I love them. they are a lot more polite, compared to say ...some more rowdy nationalities -if u know what I mean.
• Jonathan (10/5): Great Place to Stay away from the Tourist Central - What was suppose to be a Week In Hanoi ended being 2 on Business. Hotel is about 20 mins from Old Quarter and somewhat hard to find for the Taxis. However I choose to come back to Hotel because it was very Clean with Friendly & Helpful Staff and overall quite. Pretty decent Breakfast selection. Taxis usually waiting outside so no problems for transport although most of the time I used Uber. Very reasonable Mini Bar unlike most hotels which charge a fortune for even a coke. I will stay here again soon.
• Leonel (10/5): Excellent hotel for me due near home friend. - Very nice experience and staff. Always clean and very quiet place.

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