Milan Inn & Suites
Location: 3022 S 1st St, Milan, Tennessee, 38358, Milan, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Recreational Facilities
Take advantage of the outdoor pool and other amenities, including complimentary Wi-Fi and concierge services.
Dining and Socializing
Savor a delicious meal at El Gallero Mexican and mingle with fellow guests at the daily complimentary reception, along with a daily continental breakfast.
Convenience and Comfort
Enjoy features like a hair salon, lobby fireplace, picnic area, complimentary newspapers, a 24-hour front desk, and luggage storage, with free onsite parking.
With a stay at Milan Inn & Suites in Milan, you'll enjoy proximity to local attractions such as Johnnie Hale Stadium and First Assembly of God. Book now for a memorable stay!
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 09:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Concierge service
- Picnic area
- Fireplace in lobby
- Television in common areas
- Library
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Wheelchair accessible parking
- Free reception
- Free self parking
- Free continental breakfast
- Wheelchair-accessible van parking
Rooms Available
-
Room, 2 Double Beds, Non Smoking
2 Double Beds
550-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Suite, 1 King Bed, Non Smoking
1 King Bed
550-sq-foot room with hill views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Smoking
1 King Bed
534-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Suite, 1 King Bed, Non Smoking (Jetted Tub)
1 King Bed
534-sq-foot room with hill views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
550-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Single Room, 1 King Bed, Non Smoking
1 King Bed
534-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Room, 2 Double Beds, Non Smoking
2 Double Beds
550-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
550-sq-foot room with hill views
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
550-sq-foot room with hill views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
Guest Reviews
- Josh (2/5): - Staff (owner) was no help. Outside the trash was full and all the trash cans smelled terrible. The swimming pool is out of service and looks like the water has been in it for 10 years and never been touched. They said their rooms are remodeled, if they were, they did a very poor job. If I could give it zero stars, I would.
- Brittany (4/5): - When we arrived our room didn’t have a hideaway bed like we was told we would have .
- Amy (2/5): - The whole place was gross and nothing like the pics online describe. I couldn’t even close my door. Had to hold it close and lock it at the same time. I refused to sleep under the blanket or use the shower that looked like I would fall through.
- Aimee (2/5): - The office smelled terrible. We had a non-smoking but I had to use my inhaler. The mattresses were awful and they had paint peels all over outside and so it came in on your feet.
- Joan Lynnette (10/5): - Convenience store across the street, front desk even in the middle of the night having just been woken up still helped fix issues with smiles on their faces.
- Mike (2/5): - The properties pictures and descriptions were not the same once on the property. On line there was reference of breakfast. However, when checking in my wife as the receptionist when is their breakfast and he replied that they uave not served breakfast since COVID. Next, I had to keep adjusting the flushing flapper in order to fill up with water. Also, I had to put one of the toilet seat bolts/nuts back on as it was laying in the cubby above the toilet. There was fecal matter on the wall and door next to the toilet. Also, the washclothes looked soiled like never washed completely after someone wiped their butt on. One of the worst places we have ever stayed and we have traveled through many third world countries.
- CristinaL (2/5): - The room smells like cigarette 🚬 smoke, and not clean at all they need to update a lot of the things in the rooms
- Kevin (6/5): - The property was adequate; however, there was significant sines of poor maintenance and apparent vandalism. There was two places where there were large holes in the Sheetrock and the toilet constantly ran.
- Verified traveler (2/5): DO NOT BOOK. - It was terrible. We did not stay. And are just out of $200+ because of it. There were plenty instances of roach poop for one. The outlets did not work excluding one or two. It was filthy. The bed was disgusting the headrest didn’t look like it had been cleaned at all nothing did and it was poorly lit as the outlets did not work. The door had to be body slammed to close the wind kept blowing it open. And as soon as I saw the poop in addition to everything else I asked for a refund. They said they could only give me another room. The next room looked better, but as soon as I went in there was a bug on the bed. They claimed it wasn’t a roach just an outside bug. But I’ve seen roaches before and just came from a room with roach poop everywhere. So we left. And I have not been able to get my money back and I am so upset. People are not supposed to live that way especially when they pay to be there. Yet there was no consolation.
- Kari (2/5): - The shower curtain was molded, the roof was being redone and it was noisy in the morning and it was unsafe to walk around.
- Brandon (2/5): - Tons of water damage in the hotel room mini fridge didn’t work and even tho when booking the room it said continental breakfast they do t actually serve breakfast
- Shannon (6/5): Went to get the kidos - Over all we liked the room the pool was closed but it was ok we just didn’t like that the electric outlets were undone from the walls and things was still plugged in and running
- Wayne (4/5): nice area - Door would not shut/lock on first room No A/C in second room
- Peggy (2/5): Beware - The toilet was stopped up since day 1, I broke out on my arms so I believe they had bed bugs, we had to constantly plunger the toilet. We had to wait in the lobby forever for someone to come and assist us. Never again will I pay 356$ to this hotel again.
- Samantha (8/5): - Old property but good
- Tommy (2/5): - Dump
- Cleopara W (2/5): I didn't even sleep in the room! - I didn't even sleep in the room! I wasted money the room smelled bad, carpet need to be pulled up an the paint on the walls was peeling. After I saw this myself I look at reviews an they all where bad. Reviews said they had bed bugs!
- Shane (2/5): - Bed sheets were not washed and there was blood on the sheets.
- Juan (2/5): - Bed bugs and blood
- cotym130 (2/5): We didn’t get our refund we were only there an hour noticed all the stuff wrong and went to desk to get refund and nope - Only there for an hour and seen a lot wrong doesn’t pass code spent 255 wouldn’t give money back after this health department will get called on this place they never gave me all my money back this place is a joke
- K9482XVellieb (2/5): BEDBUGS!! DISGUSTING!!! - This was the worst hotel I’ve ever been too. I downloaded this app to warn people. It started off with getting into our first room as we flipped the sheets open there were BEDBUGS! The first lady in the lobby changed our room and told us she wasn’t surprised to here this, they’ve had these problems before. We tried to shake it off and went down into their OPEN POOL, the doors were open. Staff came out to tell us after we were in the pool that there was an electrical current running through the pool and she was surprised we didn’t feel it! We go back to our room find bugs in the shower and mold on the shower curtain and when we walked out their are bugs crawling out of the wall next to our bed! We go to the lobby and talk to the second lady and she proceeded to tell us that the first room does not have bedbugs. We brought her one from our second room and she proceeds to kill it in between her fingers. I warn you do not stay here!! If it wasn’t for Expedia, we would’ve been sleeping in our car and short $100. Save your money and do not waste it on this place.
- David (4/5): Stinky room - The place is outdated and not very clean. For the money it wasn't worth the stay. My family and I wouldn't stay there again.
- David (8/5): - They did not have a breakfast as stated on your site.
- Ace (2/5): - Horrible place to stay for the rate they charge. Ceiling was cracked and water was leaking on the bed
- John (4/5): - The carpet and couch were dirty. The toilet is small and I could barely fit everything I needed to over the hole in toilet seat!
- Verified traveler (4/5): Cold Room - My room was cold even though the heat was on. The bottom of the door and around the door needed some weather stripping because air was coming in under the door.
- Scott (2/5): - BED BUGS!!!!! Woke up in the morning to my son having bites on his face, arms, and stomach. Pulled the covers back to find bed bugs crawling on the sheets. We immediately gathered everything and went to the fron desk. I showed the lady pictures and videos of the bugs, as well as the bite marks on my son. She apologized but when i asked for a refund she refused to provide me with one and stated they do not do refunds!!!!! The rooms are outdated and dingy. Beware of this shady establishment
- Daniel (2/5): - I was unable to go, as Expedia refused to work with me over an issue, even though they were paid and they had paid the hotel. Buyer beware when using Expedia.
- Jennifer (4/5): Awful room - The toilet seat was broke and the refrigerator door was crooked and had a hard time closing it. Would have taken a bath in the jacuzzi tub but was afraid that it may not have been that clean since there was water stains on the ceiling and we were on the first floor. Also there was no free breakfast, the lobby was not even open to the public to get a room, they used a night service button twenty four seven. Already left so did not get a chance to take a photo.
- David (4/5): - For the price we received the hotel to be expected of. However, there was no breakfast, clean towels or sheets.
- Renee (2/5): - We had 2 dead flies on the pillows. There was NO hot water. Linens were definitely soiled. Disgusting room
- Verified traveler (8/5): No pool available - Its wasnt bad just the pool wasnt available and thats one main reason we got it.
- Shawn (2/5): - This place makes Motel 6 look like Buckingham palace. I was not allowed entrance to the lobby. The owner made me stand outside &wait for him, at least, 30 minutes before i was allowed to check in. The surrounding grounds are full of junk and trash. The room was so nasty & tore up, it looked more like they should rent by the hour. The positives are: the sheets were clean and appeared to have not been slept in, the bathtub & toilet were clean, there didnt appear to be any evidence of bed bugs. Why did i stay after seeing how trashy it is? 1) My reservation was non-refundable; 2) I had been up for nearly 24 hours. I was about to fall over. Seriously, pay the extra money and go to Hampton down the road.
- Darrell (2/5): - Hotel room was infested with bed bugs. No towels in room after not checking in after 3pm. One roll of toilet paper in room. Room was clean, but housekeeping never cleaned during stay just knocked on door and asked if we needed anything one out of three day stay.
- Tawna (6/5): - Broken dressers No breakfast Burn holes in bed sheets Old appliances
- Brandon (2/5): Bed bugs and cockroaches oh my! - I would not let my dog rent a room from here. I booked a room for a night, the woman at the front desk was extremely rude to me I would not even let me in the front door. When I got to the room all of the furniture was broken, microwave didn't work. Sitting on the sofa for 20 minutes I looked down and I have bed bugs crawling on my jacket. Tried to hide out in the bathroom and the cockroaches came to party with me. The toiletries provided like soap was already used. The blankets had burn holes all in them from cigarettes. I reached out to hotels.com to help me with the situation and the owners of the hotel refuse to cooperate. Luckily the customer service representative from hotels.com gave me a $50 credit towards my next room. But even if you're just like me just looking for a safe place to sleep at night and get a shower I would highly recommend going somewhere else.
- Mark (8/5): - Ok
- Donna (2/5): Wouldn’t recommend - Very old motel almost in a state of disrepair. Dirty rooms, no pillowcases on very stained pillows, moldy shower curtain, drawer missing from dresser, ceiling cracking and peeling.
- Angela (4/5): Time to close - "What a dump!" Dripping tub, leaking sink/wet carpet, missing light bulbs, appliances outdated/not working, dirty, no tv remote, no free continental breakfast as advertised, slimy green pool, keys did not work - the door was open when we got there! They seriously need to update the pictures and website to be truthful in advertising. It is nothing like the picture they have posted.
- Jasmine (4/5): - It’s good for just an overnight stay. They need to really update and clean a lot to the whole hotel.
- carrie ann (4/5): - The lady in the front was very rude. The gentleman was awesome. The doors were loose and needed to be replaced, toilets wouldn't flush and the remote wouldn't work on the tv. There is no communication between staff which leads to rudeness.
- Michael (2/5): Dirty room - Checked in, room was a mess. Didn’t have time to say anything because we was late for a race. Came back around 4am. Ended up just turning in the keys, informed the night shift guy. He really didn’t seem to care.
- Verified traveler (2/5): Move to next - THIS IS A NONRFUNDABLE PLACE. NO REFUNDS WHATSOEVER. THEY DO NOT WORK TO ACCOMMODATE. DO NOT STAY HERE. YOU WILL BE SORRY.
- Michelle (8/5): - Friendly staff
- Verified traveler (2/5): - Mold is shower .. broken caved in bed. Smelly dumpster outside door
- Verified traveler (10/5): - It was a great Milan experience.
- Verified traveler (2/5): - The first room they out me in , the water didn't work and it smelled so bad . The second room they put us in was way to small and smelled , the third room has holes in the wall restroom and spiders in the bed im not kidding. The staff was terrible the whole building was terrible. But the owner had two Mercedes in the front but cant have a decent hotel . Came all the way from texas to see my grandkids and it was a nightmare. I wouldn't recommend this place at all and would like to report them . The pool was dirty green , the pictures pn the website are not the same in person . The definitely robbed us im not happy at all .
- Verified traveler (2/5): - First room was non smoking yet covered in ashtrays and smelled like cigarette smoke. Couldn’t lock the door because it had been kicked in and the lock was busted. The next room we were placed in had tools all over the bathroom floor. When we moved the curtain the wall was gone. We checked out 7 rooms before we found one that didn’t have people in it, or disgusting.
- Quentavis (2/5): - I was uncomfortable because they had a lot of bed bugs in the rooms
- Verified traveler (6/5): - The staff is always friendly. Think they were behind on making sure the rooms were ready to go.
- Bryan (2/5): - Gross
- Verified traveler (6/5): - The carpets were disgusting. Sticky, made my kids feet black. I don't mean dirty i mean black! The plug in on the hair dryer was broke. And 2 tiles in the shower wall was missing so there was a hole in the wall. Had to wait on an attendant one time and never got one to come to the window when trying to checkout
- Verified traveler (2/5): - My family arrived to a very dirty room, torn dirty sheets and as advertised there was no pool, no wifi or continental breakfast, poor services. They had to go 25 miles away to find a room. I am reporting them to the better business bureau.I am requesting my $345.56 payment back.
- Christy schwartz (2/5): Not fit for humans - We didn’t stay. The hotel was unsafe, unhealthy for children and adults. Peep hole was hole in door- peeping directly in on bed. Curtains didn’t close, drawers were dirty and broken, screws sticking out of walls, food left in freezer, front lobby display smashed and broken, building in disrepair.
- Verified traveler (6/5): - The room was clean.we had no issues.staff was slow but nice.
- Richard (2/5): Dumpy joint - barely makes a 1 star rating - Worst motel i have ever stayed at. Light bulbs out, carpets very dirty, Ceiling cracked, walls cracked , Bathroom from the early 50's place should be bull dozed..
- Floyd (2/5): Sad Shape - The Hotel was in a sad state of repair! The Hotel is in a Great location but the property is old hasnt been cared for would ni ot recommend anyone stay there!
- Verified traveler (2/5): - Entire facility was dirty. Poorly maintained. The smell in the room was horrible. I will never stay at this place again. I’m surprised the state hasn’t condemned it.
- 788roxanneg (2/5): Stay Away - BED BUGS!! Room #107 - Terrible!!! We checked the room before renting and didn't see any sign of the critters, but after a couple of hours I was bitten on my legs. After turning on the light, our bed was COVERED!!! Most traumatizing experience ever and we travel a lot!!!!
- davidrC7258YG (4/5): Drive on to Jackson Tennessee - We stayed in this motel--not so good. The room was not very clean, the heater could not get the room above about 60 degrees, the faucet leaked so much that water dripped on the floor. So maybe I just got a bad room. I would not go back, it's worth driving on to Jackson Tennessee where there's a big choice of hotels at quite low prices.
- 233merryb (2/5): Stay away - We stayed here last night. The room was filthy with cold French fries, cigarette butts and a bottle lid on the unvacuumed floor. The mattress was putrid with visible urine and faeces stains. Our more than valid complaint was met with a rude and surly response and no refund was offered.
- SurryG (8/5): Clean and Reasonable During Eclipse - We drove over 150 miles to avoid the high rates or lack of rooms because of the eclipse. We made the reservation thur Choice 800 number. It turned out that they had booked a double that did not exist. The management gave us two King rooms as they had no doubles. The of course did not have to do this. The rooms were clean and comfortable. The some of the furniture was older style, but the bed was very good. The breakfast was a continental breakfast. We would stay here again. We liked the way we were treated.
- dmhdsd92 (8/5): Passing through - Never had a bad experience... Front desk always pleasant and very helpful. Great continental breakfast!!! Convenient location for business... Very nice pool and walking distance to nearby restaurants. Visit here a few times a month for business and is always greeted and treated with kindness. Nice big TV in room also Jacuzzi bathtub!
- 88jeffc (2/5): If I could give it a minus overall rating I would - At first glance, the room looked decent enough. However, we soon saw the horror it was but we were so tired that we decided to stay anyway. 1) The deadbolt didn't work so we had to prop a chair against the door & rig a contraption with hangers to make sure someone couldn't just push their way in while we were sleeping. 2) The peep hole in the door had been drilled out so that the room could easily be viewed from the outside. In fact, the way the mirrors were situated in the room, by looking in the peep hole, you could see practically the entire room. 3) The refrigerator sounded like it was going to explode so we had to unplug it. 4) The upholstery on the chairs had brown "butt tracks". 5) I can't even describe the bedding. The sheets were rough like burlap. They were also a strange color for hotel sheets which are usually white. These weren't......probably so we wouldn't see the stains on them. The blankets were torn. Needless to say, we both slept with all our clothes on. 5) The access door under the sink for maintenance wouldn't stay closed so we had to prop the trash can against it to hold it shut. 6) Last, but not least, during the night we heard a noise and saw a mouse or rat on the night table trying to lick the straw in my soda cup. When I moved my hand toward it, it ran down the phone and lamp wires behind the night table and disappeared. At least they didn't charge us extra for the "pet rodent"! The room was $69 plus tax with our senior discount. What a horror!!! The only positives were 1) The front desk was not nasty or rude. 2) The free WIFI worked and 3) The location was good for us. We had an appointment nearby.
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