Four Points by Sheraton New York Downtown
Location: 6 Platt Street, New York, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location
Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.
Modern Amenities
Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.
Fitness Center
Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.
Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.
Important Information
Please note, guests must be at least 21 years old to check in.
Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.
Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Garage
Rooms Available
-
Double Room with Two Double Beds - Mobility Accessible with Tub
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Adapted bath
-
Room, 1 King Bed, Corner
1 King Bed
236 sq feet
Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height door lock
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Lowered peephole/view port in door
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Guest Room, 1 King
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Guest room, 2 Double
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Guest room, 1 Queen
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Guest room, 1 King, High Floor
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Guest room, 2 Double, High Floor
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Suite, 1 King
This suite, with a city view, features a tea/coffee maker, flat-screen cable TV, a sofa bed and a work desk.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Room - Mobility and Hearing Accessible with Roll-in Shower
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
King Room - Mobility Accessible with Roll-in Shower
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
King Suite - Mobility Accessible w/Roll In Shower
Max Occupancy: 3 (3 Adults)
-
Larger Guest room, 1 King, High Floor
This room features a tea/coffee maker, flat-screen cable TV and a work desk.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- şükran polen (9/5): -
- Sergio (5/5): Rapporto qualità prezzo molto basso - Posizione ottima Doccia con vasca e tendina anni 70 improvvisati con segni di ossidazione , niente bollitore in camera ( mi è stato consigliato di usare la macchinetta del caffè che era in condizioni pessime di pulizia senza metterci il caffè per avere dell'acqua calda, trovavi acqua calda alla reception ma da una certa ora della mattina spariva pure quella ,nessun appendi abiti per giacche pesanti all' ingresso, pochi appendini nell'armadio. A certe cifre direi che ci si può aspettare decisamente di meglio.
- Fontana (8/5): - Posizione Camera molto piccola e praticamente senza armadio
- Jones (8/5): -
- Lerato (1/5): Didn't even stay. There was no accommodation reserved for me despite having booked weeks in advance - My accommodation was cancelled before I arrived. I had to look for alternative accommodation
- massimo (8/5): Buon albergo anche se un po caro! - Stanza piccolissima. La pulizia della xamera viene fatta verso la 17. Troppo tardi! La polizia della camera dovrebbe avvenire in tarda mattinata primissimo pomeriggio
- Karianne (10/5): -
- Cecily (10/5): -
- Shoshana (7/5): - 3 rooms had attached door fram Room 1405- room 1404- room 1403. Very un pleasant Lobby bathrooms, not appropriate for hotel, need to be update Location
- Sarah (8/5): - NA Never texted me that a room was ready like front desk said they would
- Rambold (5/5): Passabel, Betten defekt - Lage, Sauber Falsche Kreditkarten Abbuchung, Zimmer neben Lüftungsanlage sehr laut, durchgelegene Betten
- Katarzyna (8/5): -
- Ziemichód (8/5): -
- Charlotte (10/5): -
- Gonzalo (8/5): Muy bien el hotel. Volverianos a elegirlo. - Ubicación, habitación, limpieza, camas cómodas , muchos enchufes en la habitación. Pedimos cama grande y teníamos dos individuales pero de un buen tamaño. No fue importante y de hecho no lo dijimos en recepción.
- Baxter (10/5): Wonderful staff and comfortable room in a convenient location. - Most comfortable bedding I've ever experienced, better even than what I have at home!
- Maria (9/5): bardzo udany - Hotel miał bardzo przyzwoity stosunek jakości do ceny i rezerwowałabym ponownie. Lokalizacja dla mnie genialna, dużo atrakcji w zasięgu spaceru, wszystkie opcje transportowe pod nosem (metro, promy, path, itp.), przystanek metra expres, wiec dojazd na środkowy czy górny Manhattan bardzo szybki, mnóstwo bajglowni i knajpek w okolicy. Nie brałam śniadania, ekspres to kawy i herbaty w pokoju na plus, nienajgorsza kawa rano dostępna w recepcji. Pokój z kingsize bed miał przyzwoitą wielkość, mieściły się 2 duże walizki, rozłożona deska do prasowania, materac był wygodny, komfort termiczny w pokoju bardzo dobry, fakt – klima była dość głośna, ale nie było potrzeby włączania na noc (koniec kwietnia), nie było problemów z ciśnieniem wody czy długim czekaniem na windy. Obsługa w recepcji bardzo miła i tez szybko odpisywali na zapytania. Trzeba uwzględnić, że nie jest to obiekt nowy i niektóre wyposażenie nosi ślady zużycia i jak ktoś jest naprawdę pedantyczny to znajdzie kąty niedokładnie sprzątnięte. Kaucja wróciła po tygodniu Minusem była dla nas kilkukrotna konieczność proszenia w recepcji o papier toaletowy (ale dostarczali błyskawicznie).
- James (6/5): Good place to stay if you know your way around and plan to stay in the Financial District. - Room was small but OK. It's New York. The Chinese place connected to the lobby was FANTASTIC but not cheap (again - it's New York). The restaurant at The Gild hotel on the next block was also outstanding, and, yes, expensive. It is close to the 911 site and museum and that is something people should see. OK: if you plan to STAY in the Financial District, this may be the place for you. However we did a lot of activities in Mid-town and it was a nightmare getting there. Everything was more difficult as the taxis and ubers were very expensive, and the subway stops confusing!
- Heather (9/5): Friendly staff great location - Location Nothing
- Gonzalo (7/5): - Great value for your money. The cold LED lighting in the room is aberrant ! you should change those cold bulbs for something warm and cozy. Also, the water pressure in the shower is quite bad.
- Anesha (9/5): - The location was quiet with plenty of amenities. The room is very small. But, if you can get past that, then everything else is great.
- Jonathan (10/5): We had a wonderful time - It’s was amazing
- Muhammad Suhail (7/5): Overall it's ok but lot more can be done in order to.imrove. - It's location and approach Size of room and quality of accessories provided. I asked to add my bonvoy #524166253 but they refused .
- Arora (1/5): -
- Jan (8/5): - Location, cleanliness, comfy beds, room service, room upgrade Not soundproof rooms, a bit pricey
- Alexander (6/5): - Central location in Manhattan, friendly service Tiny room, not recommended for people suffering from claustrophobia.
- Peter (10/5): -
- Janeil (10/5): -
- Roselyne (9/5): - Très bien situé, proche plusieurs lignes de métro. Plusieurs sites à visiter, accessibles à pied. Café et thé à disposition le matin. Très propre. Personnel agréable.
- Carito (10/5): - Sí muy lindo
- Virginia (10/5): I would stay here again - It was convenient and close by N/A
- kaja (10/5): -
- Paula (8/5): -
- jennifer (9/5): -
- Tomasz (8/5): - Bardzo dobra lokalizacja. Blisko stacji metra. Personel przyjazny. Dla gości darmowa kawa :) Polecam!
- M.A. (7/5): Downtown New York, helemaal prima - Over het algemeen ging alles goed. Geen opmerkingen daarover. Vriendelijk personeel, centraal gelegen. Hier en daar wat achterstallig onderhoud
- Ogolla (9/5): Excellent - Friendly staff None
- Xin (9/5): -
- Michelle (8/5): -
- Joey (10/5): -
- ba dj ba (9/5): -
- SIDOROVICH (10/5): Отличное расположение - Были проблемы с прохождением оплаты по карте . Персонал пошел на встречу
- Amit (7/5): Compact rooms not worth your money unless you get a good deal - The location is good with a safe neighborhood and close to a subway station. The entry of the hotel was not great but the picture shows a different image :) it was unclean and shabby. I am from Asia and a four points from Sheraton would be a pristine property but maybe not in NYC. the room was ok , nothing special , pretty cramped I would say , but had everything we needed. Too many pillows and nowhere to keep them when u sleep as you cannot sleep with 8 pillows on a bed !! There was no water or coffee for guests. The water jug had so much ice that it would take hours to melt and the staff did not do anything when I mentioned about..
- Nancy (7/5): -
- Davide (10/5): -
- Adrian (9/5): -
- Ferella (7/5): Ci aspettavamo di più.. - Hotel pulito, letto enorme e confortevole. Apprezzata la possibilità di farsi il caffè in camera o di trovarlo pronto in mattinata (quasi sempre) nella hall, cosi come i cookies nel pomeriggio/sera. Doccia molto spaziosa con tutto il necessario a disposizione (bagnoschiuma, shampoo, balsamo), disponibile nel lavandino anche sapone lavamani e crema idratante. Camera molto bella. Sebbene molto bella, la camera risultava un po' piccola e rendeva difficoltosa la gestione di due valigie (per una c'era un' alzavaligia a disposizione, ma per l'altra abbiamo dovuto utilizzare la scrivania e la sedia.) Non c'era un frigo (forse disponibile su richiesta). Spesso ho ritrovato il letto rifatto (perfettamente) ma il pigiama in disordine, la camera al piano alto con vista sulla città (ad un prezzo più alto) permette di vedere esclusivamente la facciata dei due grattacieli adiacenti, assenza di un interruttore a portata di letto per gestire le luci della camera, condizionatore non utilizzato perché non necessario ma estremamente rumoroso in caso di utilizzo. Zona tranquilla, supermercati e fast food nelle vicinanze, fermata metro più vicina a 5 minuti a piedi. Riportiamo un esperienza non positiva con la reception quando abbiamo dovuto attendere 45 min per fare delle domande senza che nessuno si preoccupasse di noi mentre eravamo in attesa e senza ricevere delle scuse per il tempo di gestione.
- Francisco (10/5): -
- Blanka (7/5): Enjoyed the location but rooms are tiny - Liked the location close to Piers 15 and 17 which offer the best views of Brooklyn Bridge. Lots of eating options around. Appreciated the free coffee at the reception during breakfast hours. Reasonably priced for New York city. The rooms are very tiny so if travelling with lots of luggage, this hotel is probably not the best option.
- Karolina (8/5): - Lokalizacja jest bardzo dobra Pokoik malutki ale przytulny, łóżka bardzo wysokie I jak dla 2 osób na jedno troszkę wąskie
- Meszka (7/5): -
- Paola (10/5): -
- Mekhala (1/5): - I had to pay for 1 extra night because booking. Com was not reachable to change the dates. Im highly unsatisfied
- Zsoltné (10/5): - Rendkívüli tisztaság, kedves személyzet,nagyon jó elhelyezkedés jellemzi. Sok látnivaló séta távolságra van. Örülünk hogy ezt a szállást választottuk! Nem volt olyan.
- valentin (9/5): -
- Nika (9/5): Udobna soba za 4! - Odlične postelje, soba je bila super, lakacija... Vse ok. Naceloma je bilo vse ok
- Mark (10/5): - Front desk service was amazing. Anytime we needed something they provided it with a smile.
- Valentina (8/5): Ottimo rapporto qualità prezzo - Posizione eccezionale , staff cordiale . 3 ristoranti in loco e un roof top Manca il frigo in camera .
- Muli (9/5): נהניתי מאוד - מיקום חדרים פשוטים מידי אין מקרר
- LUIS (7/5): Cómoda - Las camas El personal de recepción no era muy agradable
- Teresa (9/5): -
- Servie (7/5): heerlijke week - prijs kwaliteit je wordt vaak niet begroet als je binnen komt
- giacomo (9/5): Very comfortable and perfect location - Perfect location in the financial district with access to Subway very quickly ; assistance 24h and very kind people at any level I appreciate most of the service and facilities so I can’t complain too much
- Natalia (10/5): - Нам понравилось все персонал само размещение все было супер
- Tihomir (10/5): -
- Lukas (9/5): Great - Location was great, close to subway and mostly was still quiet! Coffee shops, restaurants all was close! Not all rooms have a fridge but after request they brought me one
- Axelle (8/5): -
- Tomas (9/5): nice hotel with perfect location - I liked the location of the hotel, grocery store 100 meters, subway 200 meters, walking distance to Brooklyn Bridge, Staten Island ferry, 9/11 Memorial, One World Trade Center, Wall Street and NYSE, room equipped with standard equipment, large bathroom, room was cleaned every day, staff was nice.
- Son (8/5): -
- Érica Rita (10/5): Ótima escolha, com certeza voltaria. - Ótimo custo benefício. A localização é excelente, desde a chegada na ilha, fui de metrô do aeroporto, até para a locomoção pela cidade. Hotel disponibiliza água e café. Quanto com ótimo espaço e cama excelente
- Jeanne (8/5): -
- Guy (2/5): It was totally disgusting . - I didn’t like the treatment. I came to the front desk to register, the lady asked me for my information then took me outside the hotel to a Courtyard by Marriott. I made reservations for a king size bed. When I got there, the room was not ready. I had to wait for half hour to get a room with two twin side beds with dirty sheets . I was vexed . As soon as I got in , I tried to get in touch with the main desk. I can’t get through. I left the facility after 40 minutes. I got downstairs, I gave the keys to the receptionist then left.
- Alexandre (9/5): Très bien. - Très bon séjour dans un hôtel calme, propre, literie confortable... Pas grand chose à changer, manque juste un petit frigo et micro onde dans la chambre mais je crois que nous aurions pu le demander avant notre arrivée.
- Ruth (6/5): Great location; helpful staff; adequate facilities - Great location; helpful and engaged staff; adequate facilities Beds were small
- Markéta (9/5): -
- Martin (7/5): -
- Lent_J (8/5): - Pretty Solid hotel, exactly all you expect at that price. Some minor scuffs and marks around the room and building, but overall clean and well maintained.
- Celine (8/5): Bien placé et propre - Très bien placé, proche des différents métro, tres propre , agréable d'avoir thé et café à disposition le matin La wifi qui ne fonctionne pas
- MWANANAWE (8/5): - No functional email to reach them because , I forgot my watch wich was in the small box . If they have it in lost found and contact me on my email. Or on watsup call :+250788304999
- ShaneAvon (8/5): - Pretty much OK
- Tomas (9/5): Excelente. - Lo que más me gustó fue la amabilidad del personal, en especial Francesca y Rodney del Frontdesk. También valoro positivamente la comodidad de las camas y la buena ubicación del hotel.
- Janet (10/5): Loved it! - Staff were very accommodating and helpful. Area was a little dirty at times
- Charlene (10/5): Parfait !! - L’établissement est extrêmement bien placé, le personnel est adorable et très serviable Tout était parfait
- Salvatore (9/5): Perfetto - Ottima posizione vicino a metro, camere pulite, staff gentile, ogni giorno ci lasciavano due bottiglie d'acqua (0,5 lt) gratuitamente. Manca minifrigo, il getto della doccia in una delle camere era un po debole ma comunque accettabile
- Michaela (9/5): - Gute und ruhige Lage, großes Zimmer, freundliche Mitarbeiter
- Olive (4/5): I was disappointed. - It's in a good location. The day before I was booked to check out they canceled my reservation so upon returning to the room the key card did not work. When I inquired at the reception desk I was told "I should have re-registered because I was staying over 13 days". Who knew? I was not made aware of that when I checked in, and didn't they see the initial booking, I would think they should have taken care of it automatically. The breakfast was not worth $18: the eggs, pancake, porridge was all cold; the only juice was apple juice.
- Qingxi (10/5): -
- Tomáš (7/5): -
- Candace (9/5): - Near relative Price high
- Marek Ceľuch (7/5): -
- 425djibyf (10/5): Great place and clean - It was such a great time staying at this property with a great location and comfortable bed. From checking with the amazing Francesca with her great energy and smile set the tone for make me feel good and like the place. I highly recommend this property and people like Francesca makes stay great.
- delphine (10/5): - L’emplacement à 10 min à pied du pont de Brooklyn et de Battery Park. Excellent rapport qualité prix. The et café à disposition le matin. Personnel très agréable. Je recommande
- Anna Mina (9/5): -
- juan carlos (8/5): -
- Maria (10/5): - Zona top, personale gentile Un po’ più d attenzione per ciò che riguarda la pulizia
- Glauco Paulo (10/5): Hotel muito confortável, silencioso e bem localizado - Ótimo hotel - localizado na zona financeira de Manhattan muito próximo ao metro e a poucas quadras do World trade center. A cama muito confortavel e hotel silencioso. Equipe atenciosa e solicita
- Alnew (10/5): -
- Joseph (8/5): It was OK with a great location, but got double charged still waiting for my refund and haven’t received it after a week - Great location and very clean Got double charge paid through the app and then had to pay again in person and realized a week later still haven’t received the refund
- Rebeca (8/5): -
- Mohamed (7/5): -
Photos
