The Hills Batam
Location: Jl. Teuku Umar No. 1, Nagoya, Batam, 29432, Batam, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stunning Views and Convenient Amenities
Take advantage of the terrace, complimentary wireless internet, and concierge services provided at The Hills Batam. Indulge in delectable meals at the restaurant or grab a quick snack at the coffee shop with 24-hour room service to cater to your cravings.
Impressive Offerings
Relish in a local cuisine breakfast, and explore additional amenities such as a business center, complimentary newspapers, and dry cleaning services. Free self-parking ensures a hassle-free experience during your stay.
Prime Location
Centrally situated in Batam, The Hills Batam places you near key attractions including Nagoya Hill Mall and Harbour Bay Ferry Terminal. Don't miss the chance to book your stay and immerse yourself in the vibrant surroundings of Batam.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Shopping on site
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- RV, bus, truck parking
- Conference center
- Parking (limited spaces)
- Free self parking
- Free RV, bus, truck parking
- Banquet hall
- Upper floors accessible by stairs only
Rooms Available
-
Superior Twin Room
2 Twin Beds
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Superior Double Room
1 King Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Eddie (4/5): - It’s an old hotel. No recommeded unless it’s full house else where.
- Verified traveler (8/5): Decent budget hotel - Great staff and service. Rooms are comfortable enough, bu lots of noise from downstairs cafe.
- Hamid (8/5): - The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
- KIAN HEONG (4/5): - Do upgrade the hotel facility.
- Mohamed (10/5): - Peace place to relax and shop meeting
- Verified traveler (2/5): - 가보면 알수있다.
- Othman (8/5): - Acceptable with the price…
- PATRICIA (4/5): Malam buruk - Hanya lokasi yg bagus. Breakfast : payah! layanan front desk-datar, kurang ramah, kondisi kamar- nggak nyaman, view belakang- buka gorden, pas banget sebelah anak anak kost; malam ribut anak anak kost
- Abdul ghafar (4/5): Disappointed room to stays - Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
- Peer (4/5): Not Recommend - Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
- JM (4/5): - Many things to be improved. Property need to be revamped.
- CHIN (4/5): - Will not be staying again. Old hotel and cleaniness not to standard
- Verified traveler (8/5): Great location - Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
- Verified traveler (6/5): - no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
- Verified traveler (8/5): - Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
- Sri (2/5): - The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
- Verified traveler (8/5): 古い設備だけど、快適に過ごせた。 - 古い設備だけど、快適に過ごせた。 NAGOYA SHOPPING MALL の通りをはさんだ反対側に位置しており、locationは良い。 この価格なら、浴槽がないと不満の人がいるかもしれないが、私はホテル宿泊時はシャワーだけで問題ないので、問題なし。 部屋はシンプルで 清潔感あった。
- Verified traveler (8/5): - Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
- Verified traveler (4/5): - Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
- Adlin binte (2/5): - Blackout about 6 to 7 time....
- Verified traveler (6/5): ok stay - nothing amazing about this hotel, a little dated and also water in shower was not hot at all.
- Richard (10/5): All staff very friendly, helpful n pleasant. - Nice breakfast, close to NAGOYA shopping mall. Wi-Fi in room as well as lobby. Thanks
- Eng Hock (6/5): Air con not cold at all. - Air con not cold. Breakfast very disappointed. Reception counter staff very friendly
- Verified traveler (10/5): Comfortable and reasonable - It was my 2nd time at this hotel. The 1st time was at the older room and this time at the new room. Room is so much better and cleaner. Comfy high bed and pillows. Altho outside the room, everything is pretty much old. Breakfast was ok if you are not fussy. Walking distance to Nagoya Hill mall.
- Verified traveler (10/5): "peace of mind" - I picked this hotel...wanted the hustle & bustle of Nagoya Hill; just didn't want to be "in" it. So The Hills was appropriately located; just a "stone's throw away" from Nagoya Hill itself. It has its own café/restaurant, "incorporated" massage parlor, and a very "intriguing" interior design (I opted for the Superior room; so I honestly wouldn't know how the other types looked like). If ever you want some "peace & quiet" after a long day of shopping, then The Hills is your solution.
- Eugene (6/5): Just basic needs ok nothing impressive - Just basic needs ok nothing impressive.Hotel still looks run down after renovation
- Abraham (10/5): Great Hotel & Value for money - Feel very comfortable when ever staying this hotel. This is my 4th time and definitely will go there for my next trip cause so much to enjoy. Really value for money you spend. I really enjoy my stay and food serve was good and taste great. Just a walking distance to Nagoya Shopping Center. Thanks
- RoZye (4/5): Bad Experience - No hot water in shower or toilet. Room lights very dark & dim. Wifi connection not good.
- guest (6/5): - The toilet n the bathroom don't have divide make it wet on the floor all the time ..... water can flow to the corridor of the room! Unsafe also if the water there, slippery
- Verified traveler (4/5): Will not stay again. - Stayed for a night at The Hills. Location is great by thats just about it. Maybe it was because there is still on-going renovation at the hotel. Toilet bowl was stained. The aircon was not cold and we have already lowered it to the lowest possible of 16 deg. Breakfast was okay. There are better hotels near Nagoya Hill Shopping centre for around the same price. Will not stay here again.
- Verified traveler (6/5): Hotel located conveniently near mall - Located just across Nagoya Mall and next to Spa Secret. very convenient. but during the stay think the hotel is under going some renovation
- Malimshah (4/5): - Room condition, facility was bad.
- Hudha (6/5): Room just OK. Lovation and breakfast is good - The room is average. We spotted a roach in our room. Water flow from the shower very slow. Aircon not functioning well and we felt very warm especially in the wee morning. Overall for the room is just OK but the breakfast is awesome ~ nice and varieties spread.
- Ahteni (6/5): Convenient hotel - The room was clean and looked cosy because it had just been renovated. The wifi was quite good except that you have to log in every time you enter the room. The tv does not provide many channels unlike some nearby hotels that I've been to. Perhaps with the recent renovation work done at the hotel, they can add in more channels for viewing. The staffs were friendly and the location is very good as the shopping mall is of walking distance. Breakfast spread can be improved.
- Kiran (4/5): Old & ugly hotel. - Horrible smell from the aircon. Noisy aircon. Stained bathroom.
- Rozita (6/5): - Hotel still under renovation...cant connect wifi...room tel line down...feel disappointed...
- Verified traveler (4/5): Kecewa - Dar segi kamar ac kurang dingin , air panas ga ada , wifi signal weak , breakfast kurang lengkap , ga ada sauna n tidak sesuai dg apa yg di gambar website
- jackie (4/5): No room phone, place looks old smells old, bathroo - No room phone, place looks old smells old, bathrooM looks moldy, no in room service, breakfast buffet is so so
- Verified traveler (6/5): nice short stay - nice short stay with friend.
- Phay (8/5): Great stay - Relaxing, enjoying. Convince.
- Aisah (10/5): Pleasant Getaway - It has been a pleasant and relax getaway, because we enjoyed the spa and food reflex which is within the same premises.
- Herme (10/5): - Enjoy
- sean (6/5): Normal but happy stay - The journey is joyful, we got massage just next to our door "SPA SECRET" & Nagoya Shopping mall just opposite our stay. Part of the hotel is renovating, guess it maybe better afterwards.
- Muhammad (6/5): - Hotel amnesties and location was good, even the service, however the rooms are horrible, especially the toilets. It looks very disgusting.
- Verified traveler (4/5): Nice stay - It suppose to be non-smoking hotel. There was a strong scent of cigarette smoke coming into the room in the middle of night for 2 hours. All of us could not sleep. We called in to inform the hotel staff and was informed that they could not find anyone smoking.Next morning we could smell strong scent of cigarette coming from the laundry room and saw cigarette butts lying on the flight of steps leading to hotel lobby.
- Verified traveler (6/5): Short Stay OK. - My third time staying here. I choose this hotel because it's near the spa I frequent.
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