Ipanema Holiday Resort
Location: 2865 Gold Coast Highway, Gold Coast, au
Star Rating: 7.9 Stars
Property Type: Hotels
About this Property
Sustainable Aparthotel in Surfers Paradise
Luxurious Amenities
Enjoy a fitness center, hot tub, outdoor swimming pool, sauna, and more. Relax in style at Ipanema Holiday Resort.
Comfortable Accommodations
Air-conditioned rooms with free WiFi, flat-screen TV, private bathroom, and scenic views from balconies or patios. Your perfect home away from home.
Convenient Location
Close to Broadbeach, Surfers Paradise Beach, and other attractions. Explore the best of Gold Coast with ease.
Book your stay at Ipanema Holiday Resort now for an unforgettable experience!
Important Information
Payments made by credit card may attract a 1.5% credit card surcharge.
Only stays of 8 nights or more will receive a mid stay service. Additional amenities and linen can be purchased .This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 03:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Hot tub/Jacuzzi
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Outdoor furniture
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Television in common areas
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach toys
Rooms Available
-
Family Apartment
1 Queen Bed and 2 Twin Beds
431-sq-foot individually decorated room with a balcony/patio
Layout - Bedroom, 2 living rooms, and dining area
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Washer/dryer, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request) and air conditioning
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Balcony or patio
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Studio
In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Free gym access
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Apartment
This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Two-Bedroom Apartment
This spacious apartment consists of a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Studio with Garden View
Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Family Suite with Balcony
The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Apartment - Ground Floor
This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Guest Reviews
- Katie (10/5): -
- Coll (10/5): This will my first choice next stay. - Close to the trams. Friendly helpful staff. Close to city centre. Value for money. Good amenities.
- Daniel (4/5): Not pleased with the property at all - Didn’t like anything about the property it was dirty old and it wasn’t what the photos on the website showed The bed was hard every thing was old and outdated
- Spring (6/5): - The location is good, close to the tram station. View is good. Convenient self check in and check out. The facilities are very old. Our room lights were very dark, one of the light bulb was broken. Gym didn’t have any yoga mats or towels and missed a lot of dumbbells. The reception only opens from 9am to 3pm. As tourists we usually left the hotel before 9am and came back after hours everyday so it was hard to talk to the staff.
- Feat (9/5): Excellent - View very good Very good
- Antoine (3/5): Ne plus remettre un pied dans ce lieu. - Le coin piscine était super agréable, la chaleur de l’eau était vraiment appréciable. le personnel incompétent. La chambre que j’ai eu n’est pas celle que j’ai réserver. J’ai eu le droit à 2 lit simple rapprochée pour faire un lit 2 personnes. J’ai eu le droit à une sorte de baignoire pour faire office de douche alors que j’avais réserver pour une douche à l’italienne. Les carreaux de la salle de bain sont casser La Clim à l’extérieur est rouiller et met des traces partout au sol de la terrasse. On m’a refuser mon paiement en ligne booking 3 fois, j’ai du arrivé sur place et payer sur place.
- Mylène (6/5): - La vue sur la rivière Le bruit de la route
- Youssef (5/5): Not a happy stay - I liked the location Room was not cleaned, shower glass clearly was not cleaned at all . Spider webs on the veranda that looked like been there for a while and 2 big Spiders live there so we didn't use the veranda.
- Laura (7/5): -
- Crystal (9/5): -
- Jennifer (10/5): Was a very happy Tourist - Close to beach & shops Had views of the sea & the street, it was bright & plenty room.
- Genrykh Tamkovich (10/5): -
- Chelsea (10/5): Great location, clean room! - The room was very clean and spacious with amazing views of both the beach and the river! The location is great as it's about a 20 minute walk to the main part of town but its a nice walk along the beach, or there's lots of Lime bikes around which took about 7 minutes to get into town so both options were great! Love that you get a free car park with your room, and a laundry as well! Nothing. Everything was great!
- Linda (8/5): We had a lovely stay there - Easy to find destination easy to get around pool spa sauna gym very good Bed toooo hard
- Diane (7/5): - Great location Don’t think it should be the person staying responsibility to take out the kitchen and bathroom bins this is what house keeping is for, I have never experienced this at a hotel before.
- Marikke (10/5): -
- Xiomara (9/5): -
- dean (6/5): Fair - Convenient location Room was dated. Fridge door did not close properly as inside was frozen up
- John (3/5): Never get the accommodation we pay for with Booking.com .always a lesser $ room. - Close enough to transport Booking.com did not book the apartment we paid for. They once again booked the lowest Studio room and took our money for an inner courtyard apartment. This happens every time we use Booking.com SO NEVER USING THE SITE AGAIN. The promised garden view was a 6ft wall . I
- Jacqui (7/5): Good stay - Good facilities. Shared washing machine and dryer Room was not clean a hair my bed, hair in the shower and a piece of rubbish also. Reception are not there all the time so makes hard to talk to them or store your bags, they have a number to call but is hard when you are visiting from overseas and only have a data only plan. No hairdryer in room. On main road and windows not very sound proof
- Carlos (8/5): The stay was perfect and very relaxing would definitely re book with Ipanema - Loved the beautiful view and the cleanliness of the apartment and in a great location in the middle of both the main part of surfers paradise and near Broadbeach. Would of loved it the pool was open earlier than 9
- Elaine (8/5): - We were lucky enough to have fantastic views. Balcony off the living area and the bedroom. The staff were very friendly and helpful As we stay for 14 nights. When the room was serviced. We would have expected to get clean sheets. This did not happen.
- Jaxson (10/5): -
- Hunter (5/5): -
- Osborne (8/5): -
- Eddy (7/5): - what breakfast better view
- Evelyn (10/5): Great location, clean, comfortable and close to beach and trams - I loved that we had everything we could need in the apartment, kids loved the pool and being so close to the beach. It was a great location, perfect for us. The carpark was a bit tight to drive through, especially if another car was driving through at the same time you wanted to leave or enter, in saying that i was very grateful to have secure parking.
- Robert (8/5): It was a very comfortable place to stay. I wish I had more time to spend in the pool! - The location was very good. It was just down the road from the conference that I was attending. The Staff were really helpful when I needed to discuss things with them. I cannot comment on the food as I did not eat there because of food at the conference. The bed was extremely good; I slept extremely well when I was there. I found the times that the front desk was manned a little difficult as I was at a conference and so I was never around when the desk was open. Apart, everything was very good.
- 高岡 (4/5): 1人なので仕方ないかな - 交換や追加で何かをもらう時など、スタッフがすぐに対応してくれたこと 掃除をお願いしたけど、雑だったこと
- Mark (8/5): Great location and great price. - It was located in a very great spot. Very close to the beach and the main shops. Very well priced and the staff were great. Nothing. Value for money.
- Kamana (7/5): -
- Mathew (9/5): - The location had a great view Wasnt long enough there to not like anything
- Alek (3/5): -
- Felicity (8/5): Very satisfied with location and room, which worked out to be a whole apartment. - The location was perfect for us. Halfway between surfers paradise, oasis mall and the beach. Walking distance. Everything we needed. Wasn’t serviced every day, only had 2 towels for the whole 7 days which made it hard for the pool or beach with no towels for swimming.
- Nicole (10/5): -
- Melina (10/5): -
- Bottaz (9/5): -
- Hampton (4/5): Good - Amazing location, nice staff, and great pool Our room needed abit of TLC, no bathroom fan, door handle half broken.
- Jan (6/5): Short stay. Comfortable. Would have been nice to use the sauna. - Location was good. Appreciated the laundry. Nice view. Carpark space. Helpful staff. Lost a night due to unforeseen circumstances which were communicated to the property. They were understanding and allowed for self check in on second day. Arrived to find that another guest had removed our key and we were unable to check in. We then had to wait for staff to get in touch with the guests, move their items and to do the quick clean of our room. Whilst the guests should have noticed it wasn’t their name on the envelope, I would suggest that the staff ought to have checked the remaining envelopes.
- Elara (9/5): Great facilities with amazing views! But need to put more effort on cleaning. - Great facilities. Old building but well managed. The amenities like washing detergents should better be seen on site on the table or on the trolly in the laundry room, not hidden in the kitchen cabinet. And the floor of the room should be cleaned more thoroughly. my feet got dirty as soon as I walked around the kitchen and room.
- Elara (7/5): Great facilities and comfortable with amazing views! But rooms needs to be cleaned more thoroughly. - Old building but managed well. Good facilities eg pool, barbecue, small but gym. Not cleaned well. Feet got dirty as soon as I walked in looking around the room. The oven was not even cleaned there were some Leftover cooking paper in it. Dirty lid of the bin in kitchen. Dust on cooking table.
- Paula (7/5): Great location for people who like to be out and about - It was a good location- really close to tram line and beach. Great to have a car park. Getting access to the property (we arrived when no staff onsite) was straightforward and easy. Good facilities in the room itself The lack of servicing- we stayed 11 nights and on our info sheet it said we may be entitled to either half weekly or weekly servicing but only if we ask. Limited desk hours 9-3 Monday to Friday and our schedule meant we didn’t manage to get a service so had to wash out our two towels etc. Having a pool and no pool towels was challenging also- we ended up buying towels.
- Nicole (9/5): - The staff were kind and helpful 😊
- Maryam (7/5): -
- Paul (7/5): - Location was great, easy walk to tram line. Room was a good size. Reception area was great, open area with good seating. Pool area off the reception area looked great.
- Mark (8/5): - The toilet paper cheap and rough
- Mandy (7/5): -
- Genevieve (9/5): Great holiday! - The pool was amazing! Great location. Nothing.
- Rohi (1/5): Bad - Nothing The holiday resort doesn’t have full time reception and the landline phone that’s at the reception isn’t answered so if you are checking in anytime other than between 2 pm to 3pm you could be waiting there for a long time. They also start asking for payment in emails straight away and the credit card surcharge is more than twenty dollars which is shocking
- Shalin (2/5): Unpleasant and not worth it - Location and parking It was loud, staff was unfriendly and almost never around. Unreachable by phone. Room was outdated and worn down. Brown stains on the carpet and curtains. Bathroom drains dirty. Ventilation and smoke detectors were rusty. Kitchen utensils were dirty, scratched and insufficient.
- Amanda (1/5): The staff is unprofessional, condescending, dismissive, I will never stay there again! - I liked the location. There were issues with my room for the entire duration of my stay, and the staff was consistently rude and dismissive. Simple concerns turned into major problems because of their lack of professionalism. As more unresolved problems appeared, none of which were within my control, the staff and management put even less effort into fixing them. It felt as though every new issue resulted in even less support and even more condescension. At no point did anyone take accountability or attempt to resolve the issues properly. I did not receive a single apology throughout my stay, and I was consistently spoken to in a condescending and unprofessional manner. When I ran out of toilet paper, the man at the front desk literally told me to ration it. When I called to request more, I was told to call back during business hours. I went twenty four hours without toilet paper. They rarely answered the phone, so I almost always had to leave messages that were not returned. Because I was working long hours off site, I was rarely in the room during their limited hours of responsiveness. This made it even more difficult to receive help for basic needs. The room itself was dirty, even after the staff had supposedly cleaned it. The cleaning staff would come in to clean the room, they would leave all the dirty towels, the garbage, and the floor un vacuumed. They would only clean part of the room and leave the other part for you to clean yourself. The toilet seat was broken, and the toilet was not cleaned at all. I repeatedly had to ask for it to be cleaned, and it was never done, so I eventually had to clean it myself. Toward the end of my stay, the housekeeping staff began leaving dirty towels in the room rather than removing them. There was also no mattress protector on the bed. There was only a thin sheet directly on top of the mattress, which is unacceptable from both a hygiene and comfort standpoint. The bathroom was in extremely poor condition.
- Zibeline (8/5): -
- Jacqueline (8/5): -
- Chris (8/5): - Close to the beach. Excellent views of the beach. Good access to public transport Maybe a little far from the shops, but this meant the neighbourhood was nice and quiet.
- Marco Antonio (8/5): -
- Sofia (8/5): -
- Kieta (7/5): -
- David (9/5): Very nice and clean - Close to everything Nothing
- Tyson (9/5): -
- Eija (9/5): -
- Ashlee-louise (8/5): -
- - Neko Bun ねこねこ (10/5): -
- Jessica (8/5): - Good location Close to tram Comfy bed and couch Washing machine and dryer Good facilities- pool, gym and spa Apartment was reasonably clean, needed a good dust on the window sills, there was hair in the bath drain and built up soap scum in the shower Reception hours could be longer, we ran out of toilet paper and couldn't ask for more because it was closed.
- Sarah♡NZ (8/5): Great little apartment and pool area - Great little apartment that overlooked the pool, it was all lit up a night looked really pretty, pool area was really nice we enjoyed it daily was a nice temperature and never too busy, location was good, close to a tram stop and we found the walk to beach and shopping areas manageable with kids, secure parking, Friendly cleaner was cleaning communal areas every morning, Only one key, 2 would be helpful especially when you don't all want to come up from the pool at the sametime, The second bedroom had no power point for charging and no where to fit your bags. There were some areas that could have been cleaner, the oven only had one rack so hard to cook for 4, lots of cooking equipment but not many plates, light bulbs blown, no batteries in clock, 1 face cloth for 4 people, little things that may have been rectified if we went to reception but we generally left before they opened and got home when they were closed and on holiday you don't want to worry about these things, none of these things would stop me staying there again
- Peter (8/5): - Large room, Short walk to light rail Dogs barking in apartment next door
- MAGUIRE (6/5): - Great location, nice pool and spa. Staff very responsive to queries. Bed very comfortable and plenty of towels pillows etc. Nice linen. No dishwasher or iron or ironing board. Basic kitchen items missing e g colander, grater. Lights and fans going on and off randomly. It was like the remote from another apartment was syncing to ours. Looked like it had a cheap remodel recently. For example shelf above toilet coming down because the wrong screws were used. Overall it was fine for a week, would just be so much better with a little more attention to the details.
- Lizette (5/5): You guys could have a great place just think about what is in the rooms - It was close to tram stop & a short walk to shops and things I chose your resort for the pool & barbecue. I ordered a cot.No bedding there were 8 adults & 3 kids and a baby ,there was no person at the desk we had to wash towels also no broom or dust pan to clean things the bathroom floor hadn’t been luxed there were black hair on the floor we were all over the place we started at level 16,14,12&6 so it wasn’t thought out.you need to give people two keys my husband went walking but it meant I had to stay back because of only had one key.The others had washing lines or clothes aires.For the amount money I paid I think you could have done more.
- TeAmohia (5/5): - Location Single use plastics for amenities, nil face towels or hand towels just one bathroom towel, nil pool towels everything was very very basic
- Katharine (10/5): - We enjoyed our stay. Reception staff were very helpful with our late check in.
- Dennis (10/5): - very quiet area but walking distance to beach and everywhere. Thanks for our gold time in Ipanema. Dennis
- Denise (7/5): - Great location, lovely place to stay. Apartment was abit tired. Lack of cutlery, broken pot, and freezer wasn't working - however management rectified with a good timeframe.
- Duncan (6/5): - Very noisy location with the fire station just down the road.
- Ryan (10/5): -
- andrew (4/5): - Mould in bathroom, reception didn't answer calls.
- Karin (9/5): Great place easy walk from beach. Clean and calm. We enjoyed staying here. - Actually had a lovely time at Ipanema. I was a bit worried as it can be hard to get hold of reception and we booked late (and then Booking.com kept blanking out the access code links), but they went out of the way to ensure it would be okay. And it was. The apartment was small but nice to have a separate room for the kids and it was modern and well-appointed. Pool was great and after a hockey tournament, the heated spa was a gem. Overall, would definitely stay again and it was great value. The booking system was fraught with worry, but I think that was mainly due to booking.com policies making it hard to include self check-in links.
- Jackily (8/5): - this was a really good place to stay, the only thing i would give feedback on was the rooms smelt like cleaning products but it made it smell like an old persons smell, like an old musty motel. That was the difference from getting 5 stars, other than that it was great
- Alistair (10/5): - we love the spa and pool. Also, the room and balcony were great to sit and have a drink and watch all that was going on around. the river the sea, trams so on. Our room was clean staff friendly. We enjoyed our stay and will definitely be back to stay
- Spanna61 (2/5): -
- Nathan (8/5): Had a great stay. Spacious and everything went well. - Great ammenities, nice and clean Everything was satisfactory. ✅
- Alexa (10/5): clean, comfortable and value for money - great front desk and housekeeping staff!! big apartment with everything you'd need. comfortable and clean for the cheap price, including parking. good location an exhast fan in the bathroom would be amazing
- rielly (6/5): -
- Gloria (8/5): - Perfect
- michael (10/5): Very relaxing, great facilities and the staff I delt with were fantastic. - Location,great facilities, value for money. The after hours check in.
- Kirsty (8/5): - Close to tram and beach. Small but functional. Would prefer shower separate to bath but not a big issue. Good value for money for 2 of us
- Abigail (10/5): Excellent service - It was convenient for what I needed to do Nothing to dislike
- 小山 (8/5): 悪かった点に対して概ねすぐに対応していただけたため、快適なステイとなりました - 最上階のお部屋でした。窓から見渡せる景色が最高でした。キッチンやカウンターが広く、調理しやすかったです。 前の宿泊客の忘れ物が残っていたり、洗濯機の中にバスタオルが入ったままだったので、生臭い匂いが充満していたこと
- Ana (4/5): - I stayed in a one bedroom studio for two weeks. The stove was dirty. The heater on the blink (it got fixed on my third last night - thanks very much) and I got barely any assistance from the office staff. I called well before my holiday seeking a quiet room and was assured this would happen. But on arrival, I was given a room facing the main road. It was noisy al day and all night. I liked the area but if I ever return, I will chose a nicer place.
- Damien (10/5): - Great location friendly staff very helpful
- Gerne (9/5): -
- Sara85* (8/5): - The views, the location, the level we were allocated, the staff were friendly and helpful The bed was hard as rock and absolutely terrible
- Erica (6/5): - The place is a 7. The room was not clean enough, the balcony was full of water even when was not raining the day before, no towel at arrival time, the kitchen and the utilities were not clean enough meaning the housekeeping was not done before our arriving. The best part is the balcony and the big shower.
- Brooke (10/5): -
- Joel (10/5): - Clean, tidy and modern apartment. Good facilities. Great location being close to eateries, canals and obviously the coast 5-10 mins walk, max. I walked to N.Burleigh along the beach from there.
- Judy (6/5): - Nice property, room ok .. bed ok but no spare blanket so was very cold over night … pillows terrible .. very flat!!! Would not book studio again, very small but would stay at property again !! Staff outstanding !!
- Talitha (10/5): - After hours check in was an easy process and completely explained prior. After hours staff were super helpful when issues arose with parking and were able to have a resolution in a timely manner.
- rose (6/5): - Close to transportation Hard to get assistant from office having to pay $300 for extra key even though this is refunded 3 to 5 days after
- Mubassira (10/5): - It was very nice with great view.
- Edwin (10/5): - Had a great time at this property
- John (4/5): - The advertised photos were old and did not show the damage to the unit- sealant around the bath/shower, no power setting on range, burnt black frying pan, broken tap in laundry, microwave sitting on bench, Dryer tripping out due to dirty filter, Fridge ice box full of ice, floor tiles taped together in bathroom, laminate mixing from kitchen cupboard. The bed was very comfortable thankfully :-)
- Susan (5/5): -
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