Palais Tinmel
Location: 1 & 4 Derb Khettara-Kaa El Mechraa, Quartier Zaouia Abbassia, Marrakech, 40000, Marrakech, MA
Star Rating: 4 Stars
Property Type: Riads
About this Property
Luxurious Amenities
Enjoy a pampering experience with onsite massages and unwind in the indoor pool. Benefit from complimentary Wi-Fi, concierge services, and babysitting for a hassle-free stay.
Exquisite Dining Choices
Indulge in authentic Moroccan cuisine at Palais Tinmel restaurant or grab a bite at the coffee shop. Daily complimentary continental breakfast and room service are available for your convenience.
Centrally Located
Stay in one of the individually decorated guestrooms and explore nearby attractions like Jemaa el-Fnaa and Marrakech Plaza. With conference space, 24-hour front desk, and airport shuttle, Palais Tinmel offers convenience and luxury.
Important Information
- Couples wishing to share a room must provide proof of marriage.
- Pool access available from 8 AM to 6 PM.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Free breakfast
- Fireplace in lobby
- Offsite parking discounted rates available
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Continental breakfast
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Conference space
- Bicycle rentals nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Tours/ticket assistance
- Free reception
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Free continental breakfast
- Horse riding nearby
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Senior Suite
1 King Bed and 2 Twin Beds
753-sq-foot room with courtyard views
Layout - Bedroom and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, renovated in February 2016
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Bathrobe
- Private bathroom
- Fireplace
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Superior Double Room
1 King Bed
269-sq-foot room with courtyard views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, renovated in February 2016
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Junior Suite
1 Double Bed and 1 Twin Bed
431-sq-foot room with courtyard views
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Ana (8/5): - Die Mitarbeiter waren alle sehr freundlich. Haben uns super betreut von Ankunft bis Abfahrt. Das Zimmer hatte hohe Decken, somit war es geräumig, obwohl von der Größe her mittel klein. Das Badezimmer mit einer großen Badewanne war auch sehr angenehm. Obwohl es um 23h kein Essen mehr gab im Restaurant, da es schon zu hatte, hat uns der Rezeptionist Glovo empfohlen und geholfen, das Riad gezeigt, und uns mit einem Tee&Kekse begrüßt. Wir haben uns sehr wohl gefühlt. Die Lage war angenehm weil direkt an einem der Tore, allerdings sehr weit vom Trubel entfernt und abends etwas Respekt einflößend, da es ein eher ärmerer Medina Teil ist. Dafür ruhiger und abseits des überfordernden Marktangebotes. Nicht auf die Kinder eingehen, die sind frech Touristen gegenüber, die Erwachsenen waren respektvoll und lassen einen in Ruhe, obwohl die heruntergekommenen Gassen erstmal beängstigend wirken können.
- Helene (8/5): -
- Simone (10/5): -
- Naeim (10/5): We love the place , room, terrace garden , restaurant and all the friendly staff there.. - Front desk was fantastic Nadir and the girl as well she was very very friendly and respectful and help us a lot with all our requests such as spa , restaurant etc..... room was so authentic with amazing terrace view , garden all around and trees , Authentic breakfast with very friendly Mohamed very professional and always with smiles all of them . We will miss you all until next time. You have to walk around 30 minutes or better use tuk tuk it's very useful just 100 DH and you are in the main square el Fina 😉 I keep the driver number so he use to come pick up from hotel and when we want to go back we call him and we go back 😉
- jon (10/5): - The staff from Nadir on through were all kind and helpful.
- Arianne (10/5): -
- Maria Fernanda (10/5): precioso - Excellent! Divino la propiedad. Ubicada y atentos
- Laura (8/5): Riad con encanto, personal muy amable y habitaciones confortables - El personal era muy amable. Muy serviciales y amables
El desayuno bien, lo variaban cada día
La habitacion bien, camas confortables y de tamaño suficiente
El Riad por dentro es muy bonito y está bien cuidado En la descripción pone que hablan español y nosotras excepto con un camarero no pudimos hablarlo con nadie
El Riad está a 30-35’ caminando del centro donde tienes normalmente todas las actividades y la vida de la ciudad, aún así el hotel te gestiona taxi si se lo pides sin problema
Nuestra habitación daba a la calle y un par de noches tuvimos mucho ruido fuera que no nos dejó descansar bien ya que la ventana no insonorizaba apenas.
- Muttukumarasamy (7/5): -
- Sathi (7/5): Good one but the pool was not clean, also a bit overpriced - Fantastic architecture Finding the hotel is a great challenge
- Alessia (10/5): - Wounderful staff!!! Great stay, comfortable bed, clean. 20 min walk from the souks Nothing negative to say.
- Shreehari (3/5): Nice decor and lovely staff, but let down by maintenance and hygiene issues. - Very nice and welcoming staff.
Nice decor There was a persistent leak in the ceiling of the bathroom that regularly resulted in dirt and grime on the toilet seat and floor that appeared every morning and overnight.
There was a leak in the room itself with water leaking into the electrical sockets.
One morning during breakfast there was excrement on the floor under the tables that once pointed out but was not cleaned for several hours.
- marco (7/5): Caotica troppi turisti - Lo staff molto gentile Le camere piccole
- Lesaloi (10/5): -
- Oliv (10/5): Magnifique - L'accueil, les services, la bienveillance.
La gentillesse et le professionnalisme de toute l'équipe du Palais.
Merci encore pour tout et pour l'organisation de notre événement.
- Joana (10/5): -
- Patrice (8/5): Quoi qu’il en soit, très agréable - L’accueil, le confort, la luminosité, le calme, le personnel Sdb un peu rustique
- Selma (9/5): Prachtig verblijf met fantastisch personeel! - Het paleis was absoluut fantastisch. Het personeel doet er alles aan om je verblijf tot een succes te maken. Wat een lieve mensen werken hier. Ze spreken ook nog eens verschillende talen. Het ontbijt was elke dag anders en gevarieerd. We hebben ook een keer in het restaurant gegeten, fijne kaart en lekker! De kamer was klein en de badkamer vooral functioneel. Maar de bedden waren prima. We moesten echt wennen aan de buurt. Het personeel van het hotel doet er alles aan om je op je gemak te stellen, maar het bleef toch wat onveilig voelen soms. Nu is onveilig voelen natuurlijk subjectief. Maar het was onze eerste in Marrakech en we moesten de eerste dag echt even acclimatiseren.
- Raquel (9/5): - Adorei o Moammad. 5 esttelas deu-nos as melhores indicações para comer desfrutar e cuidados a ter. Adorei todos muito simpáticos. Recomendo.
- toygun (10/5): excellent - Breakfast is great, staff is so friendly, very helpful. Nadir was amazing. He gave us all the information we needed, kept checking how we doing. Also , I think their cook is very good too , we have had the same chicken dish there and in a popular restaurant in the center. Hotels '' chicken tagine'' was way better than the high end restaurant's dish. It takes 25 mins to get to the center. You can find somewhere closer to the square but it would be hectic and loud in the evenings/nights. nothing
- Emily (10/5): - staff were incredible, room was lovely bit far from the souk/main square but was nice to be out of the hectic energy
- Caroline (10/5): Que du bonheur et de la quiétude🫶 - Un ancien palais transformé en Riad magnifique , un cadre de verdure exceptionnel, le petit déjeuner très agréable près de la fontaine , les oiseaux , la petite musique d’ambiance , les odeurs de musc partout , un personnel au petit soin, nous avons adoré ma fille et moi et toujours accompagnées par un membre de l’équipe pour rejoindre notre taxi le soir et lors de notre retour pour nos soirées à Marrakech 🌸 Tout était parfait
- Michele (9/5): - Très bel endroit. Personnel très sympathique et serviable. On se sent comme à la maison Le fait que le Riad n'est pas accessible en voiture. Il n'est pas clairement indiqué que les taxi ne peuvent atteindre le Riad et qu'il faut marcher avec les bagages jusque là. Mieux vaut arranger directement avec le Riad le transfert à partir de l'aéroport
- Julie (10/5): Exceptionnel je reviendrais sans hésiter - Absolument tout!! Un whaou en rentrant dans ce magnifique lieu, un personnel adorable, présent et attentionné et les meilleurs plats que j’ai mangé à Marrakech !! Je reviendrais sans hésiter Tout était parfait même si la chambre un peu petite on oublie très vite
- Anaïs (10/5): Je recommande cette établissement - La gentillesse du personnel et la proximité du Riad vers la médina, équipe au top je recommande fortement.
- Margot (10/5): Superbe séjour ! - Tout était parfait ! Le personnel est adorable et très professionnel. Le cadre est magnifique, la literie très confortable et la nourriture délicieuse. Nous avons passé un superbe séjour. Merci beaucoup, nous reviendrons sans hésitation ! Rien
- Ottmar (3/5): -
- Anna (10/5): The best riad in Marrakesh! - The property is absolutely breathtaking, down to the smallest features everything has been crafted with such care. There was a very relaxed chilled vibe in the Riad, they played calm Moroccan music to set the scene.
- Lize (9/5): -
- Christopher (7/5): Correct mais pas idéal pour un premier voyage au Maroc - La décoration
La gentillesse à l accueil
La literie parfaite L emplacement
Pas de restaurant ni de commerce à proximité
- Youssef (10/5): -
- Charlotte (10/5): One of our favourite ever hotels - This is one of the most beautiful hotels we have ever stayed in. It really is a palace with so many different areas to chill in throughout the day, all of them exquisitely decorated. You could spend a whole day just hanging out at the riad and you wouldn't get bored. Highly recommend watching the sunset from the top of the riad one night during your stay: the views of the atlas mountains on one side and the orange glow cast across the city on the other is truly magical. The wonderful staff also make this riad really special. Hassan, Nadir and the whole team treat you like gold and this made our stay even more memorable - thank you!
We almost didn't book this riad after reading a couple of reviews that it wasn't in the best area. While I can see why some travelers might feel unnerved by the residential area - especially if you arrive at night - the team at the riad go above and beyond to make you feel safe, meeting you at the taxi drop off point and walking you to pick up locations, even organising your bookings for excursions. Nothing was too much trouble for them. With regard to the area itself, like anywhere, it's good to have your wits about you, but everyone seemed genuinely friendly or just minded their business. We didn't feel unsafe walking at night in the area at all, just the usual motorbike dodging and keeping an eye out for stray dogs (we barely saw any the whole trip).
Breakfast was also delicious - varied each day with a range of Moroccan breakfast food - and the team even made us something earlier than the designated 8-10am slot on our final morning so that we had some food in us before a long journey.
Overall, our experience in this riad was phenomenal and we were really sad to leave. One day we will definitely be back! Not really a dislike per say but it is about half an hour walk to the souks and main square, which can feel daunting at first when sharing narrow walkways with motorbikes, cars, and donkeys, so if you're someone who knows you'd find half an hour of this each day overwhelming, try to stay somewhere closer to the main markets (but beware it might be a lot louder in this area).
- Angela (9/5): - decoracion perfecta preciosa y personal super amable la ubicacion complicada pero ya se sabe que la medina es asi
- Matthias (10/5): - Wir hätten es nicht besser treffen können! Der ehemalige Palast aus dem 16.Jh. Ist traumhaft schön und sehr behutsam und geschmackvoll in ein Hotel umgewandelt worden.
Das Personal ist wunderbar und immer bemüht sicher zu stellen, dass es einem an nichts fehlt
- Natascia (10/5): Excellent staff and amazing atmosphere - The staff is amazing and truly customer oriented. Restaurant serves high quality product and the atmosphere is magical
- Ulrik (8/5): Due to the Moroccan nature of the(Riad) and the superb staff we had a wonderfull week. - The breakfast was local in nature. Very generous and varied. The staff was particularly friendly and attentive.
Again the staff, no request was a problem. The location in the Medina was not ideal after dark.
This is not a critique but an observation. Morocco is a muslim country and is by and large a"dry" country, not wine, beer or alcohol. Not a problem for me but might come as a surprise for some.
- Daniella (9/5): - Très bon séjour dans ce riad que nous recommandons sans hésiter. Le personnel à la réception a été particulièrement agréable, toujours à l’écoute et de très bons conseils pour découvrir la ville et ses environs.
Le petit déjeuner marocain était varié et délicieux, avec des produits locaux. La chambre était propre.
L’emplacement est également un vrai point fort, idéal pour profiter pleinement du séjour, proche de la fameuse place même à pied.
- Solange (9/5): - the staff made our stay very special. Mouaad was incredible! Attentive, caring and very knowledgeable. He was a champion! The riad surprises once we are inside. They tried to accomodate our dietary requirements as much as possible. The room was comfortable and quiet. It is a good walk to the souk and the main square. If you are prepared for it. There is not a problem. As in any big busy city, don’t walk around with belongings and keep your phone and money in a safe pocket or bag. Marrakesh is becoming a highly sought touristic destination and with that anything can happen.
- David (1/5): Nie wieder – eiskalte und heruntergekommene Zimmer - Eiskalte Zimmer, unbequeme Betten und ein Frühstück in einem völlig kalten Raum mit wenig Auswahl. Im Sommer kann man diese Unterkunft vielleicht noch ertragen, im Winter auf keinen Fall. Hinzukommt: Es war dreckig, heruntergekommen und die Zimmer entsprechen überhaupt nicht den hier veröffentlichten Bildern. Nur der Innenhof ist schön gestaltet, alles andere nicht. Wir haben die Reise nach nur einer Nacht abgebrochen und weder eine Entschuldigung oder E-Mail noch auch nur einen einzigen Euro erstattet bekommen. Sehr enttäuschend.
- Petra (9/5): -
- Ilias Marios (9/5): -
- Anais (5/5): -
- Anna (8/5): Ottima esperienza - Ho soggiornato in questo riad e l’esperienza è stata davvero molto positiva. La struttura è accogliente, ben curata e in una posizione comoda perché lontani dal caos dei souk, ma si riesce a visitare la città e muoversi a piedi.
Le camere erano pulite, ordinate e confortevoli. La colazione molto buona. Anche gli spazi comuni erano sempre ben tenuti.
Il vero punto di forza però è lo staff: tutti sono stati estremamente gentili, disponibili e sempre pronti ad aiutarci con il sorriso. Ci hanno dato consigli utili su cosa vedere, dove mangiare e come organizzare al meglio le nostre giornate. La loro attenzione verso gli ospiti ha fatto davvero la differenza e ci ha fatto sentire accolti fin dal primo momento.
- Francesco (9/5): Eccezionale - Struttura accogliente in vero spirito marocchino. Servizi efficienti e ambiente pulitissimo. Staff pronto a darci tutte le informazioni e indicazioni per districarcinella Medina. Un ringraziamento particolare a Nadir sempre pronto a soddisfare le nostre richieste. Unico appunto alla posizione della nostra camera che purtroppo dava nella via dove si soffermavano fino a tarda notte gruppi di ragazzini.. Problema comunque risolto da Nadir che sppena ha potuto ci ha data una stanza più interna e silenziosa.
- Francesca Romana (10/5): -
- Merry (10/5): -
- G. H (10/5): Parfait Endroit - Un très beau Palais traditionnel, les chambres sont spacieuses et confortables, très propre, bien placé dans la Médina. On fait tout à pied.
Les personnels sont d'une gentillesses, très serviables que ça soit à l'accueil, au restaurant et les femmes de ménage.
Ils sont prêts à rendre service avec la sourire.
Je conseille vivement et sans hésitation.
- Silviya (10/5): -
- phenix (10/5): Loved the stay. Very relaxing. Staff top rate!! - Beautiful property and rooms. It was a long walk to most attractions
- Laila (9/5): Splendido riad! - E' un bellissimo riad situato non molto lontano dal centro (circa 15/20 minuti di passeggiata). L'odore di acqua di rose che ti accoglie, ti da subito la sensazione di relax.
Lo staff sono la punta di diamante di questa struttura, sempre accoglienti, disponibili e pronti a soddisfare ogni tua richiesta. Un ringraziamento speciale va a Mouad, Hassan e Moustafa che durante il soggiorno non ci hanno mai fatto mancare nulla!
- REDA (4/5): -
- Marloes (10/5): - Ik had een super aangenaam verblijf bij Palais Tinmel! Goed ontvangen, ik kwam heel laat aan maar dat was helemaal geen probleem voor hen. Ontbijt was heerlijk! Locatie is iets uit het centrum maar hierdoor ontdek je plekjes die nog niet overspoeld zijn met toeristen. Aanrader!!
- Marie (10/5): Tranquil, welcoming and authentic - An authentic Riad- 400 years old we were told. It was beautiful and tranquil. All staff were extremely helpful, kind and friendly and arranged airport transfers and a Hammam booking for us which was fabulous. Breakfast was different every morning, traditional, home baked goods and tasty. We ate dinner one evening which was lovely, home cooked local dishes The location was a little far from the buzz- Although this made it very quiet for sleeping which we liked
- WEIK (9/5): -
- diego (10/5): PALAIS TINMEL: CORTESIA E GENTILEZZA - Palais Tinmel è un Riad che si trova nella Medina in una posizione ottimale per poter raggiungere il centro di Marrakech agevolmente. Lo staff è stato sempre gentile e presente, in particolar modo Mouaad, sempre disponibile a dare informazioni e suggerimenti. La colazione è stata sempre all'altezza delle aspettative, offrendo una varietà di cibo ottimale. Tutte le attività organizzate con l'aiuto dello staff sono state divertenti e ci hanno fatto scoprire aspetti diversi del Marocco. L'unica nota negativa che possiamo sottolineare è forse legata alla temperatura della camera. Abbiamo trovato un tempo non molto bello con delle forti escursioni termiche, quindi la sera la stanza era un po' fredda e nonostante lo staff ci abbia munito, su nostra richiesta, una stufa elettrica, questa non si è dimostrata sufficiente sia per la poca potenza sviluppata sia perché i soffitti erano molto alti. Potrebbero potenziare questo aspetto.
- Francesca (7/5): -
- Wissal (10/5): Sono stata benissimo era tutto magico - Tutto, la struttura bellissima, decorata e pulita, il personale impeccabile
- Lorenza (10/5): Bellissimo Riad con personale gentilissimo e molto professionale. Anche la posizione è comoda - Gentilezza del personale e bellezza della struttura
- Valerio (9/5): -
- Ingrid (10/5): I love everything. Thanks again - Very lovely staff and very good simple location. Always great service and staff always lovely to us. I love everything. Thanks you so much! I don’t have something I don’t like.
- julien (9/5): Merci au personnel du ryad - Le personnel est on ne peut plus aimable.
Très serviable et aux petits soins.
Merci à eux. Le Ryad est un peu excentré par rapport à la Médina.
- Simone (10/5): We enjoyed our stay in Palais Timmel very much - We were very impressed with our accommodation at Palais Timmel. It is a beautiful riad and a place of tranquillity in the otherwise bustling medina. Nothing
- Mohamed (9/5): - Amazing
- Marie-Pier (10/5): - Super accueil. Chambre très propre et hyper confortable. La nourriture y était excellente également.
- Ancuța (8/5): Excellent! Very clean and very nice staff! - The staff is amazing. Thank you very much for your help and for how polite you are! It was a bit far from the center.
- Silvia (7/5): Correcto y limpio - Amabilidad del personal, habitación limpia. Bonito Riad con restaurante bueno. Nos hicieron un detalle de regalo de bombones de Fin de Año muy bonito. Agua caliente aunque con presión insuficiente. Calefacción en la habitación que fue imprescindible. Las Toallas, con agujeros y muy finas y viejas.
La ducha necesita urgentemente un mantenimiento o cambio.
La Ubicación no nos gustó, bastante alejado del centro.
- VIC_Z (9/5): - El Riad es precioso, tanto el patio central como las habitaciones, hacen que sea una buena experiencia. La cama muy cómoda y el desayuno muy completo. La ubicación, pese a no estar muy lejos del centro de la medina, hace complicado llegar a taxis y sólo de accede andando a pie o en tuk tuk.
- Tommy (8/5): Kan verkligen rekommenderas - Hjälpsam och mycket trevlig personal. Aldrig några problem att hjälpa till att hitta och boka utflyktsmål, restauranger och taxi. Lite kallt på rummet. Men det får man räkna med om man reser på vintern
- Elena (10/5): Amazing and unforgettable - Firstly, I would like to thank the manager Kenza for her support from the very beginning! Thank you, dear madam!
And then - what I liked and actually adored is the charm of the place, the interior, the warmth and most of all the hardworking, kind and always ready to help personal. My unforgettable 55th Bday, the singing girls and boys, the unique birthday cake. The beautiful and tender Nadia, the best cook, the perfectly clean and cosy room, the French speaking older man who always helped us.
And special and heartly thanks to Mouad, who welcomed us with delicious mint tea, who made my birthday so unforgettable. Who organized us a food tour and all the time was taking care of our wellbeing. He explained the city to us, organized taxis, advised us on prices and places to visit. He was the main figure for our nice and safe vacation. He wished us goodbye with the warmest wards in the world - "You are always welcome, here you are at home". Big thank you beautiful team! THANKS TO YOU A DREAM BECAME A REALITY. Hugs, kisses and a very happy new year from Elena and Ivan. See you soon!
- Ekaterina (3/5): - Внутренний двор, аутентичная обстановка. Имейте ввиду, что риад - это отель внутри старого города за стенами. Ты идешь к отелю буквально по грязным катакомбам (туда машины не ездят), надеясь, что никто из местных тебя не прижмет к стенке и не ограбит. Пешком до входа тоже не дойти. Рядом ужасный местный рынок и куча странных личностей. Только такси.
Мы были на Новый год. Отопления центрального в Марокко нет, ужасно было холодно., в ванне невозможно раздеться, плесень на потолке, белье и полотенца мокрые всегда.
Фиксированнный завтрак только в 8 утра, если ты хочешь раньше, персонал тебе скажет ок, но на деле никакого завтрака хотя бы на 15 минут раньше не будет. Мы пытались два раза попросить завтрак раньше - нет. С персоналом невозможно ни о чем договориться. Они не передают друг другу информацию, подобные проблемы были с другими туристами, застали пару скандалов.
- vale (8/5): -
- Maryam (9/5): -
- BUSHRA (10/5): Great location. Lovely staff. Great breakfast. Highly recomended. Would definately stay again - Everything was perfect. The staff could not have been any more pleasant , approachable and helpful. The riad is in the quieter part of the madina which suited us well and was only 10 min walk to the hustle and bustle. Breakfast was different every day and served in a beautiful room in the riad. The sociable Riad cat,zubeeda, made our stay even more homely. The rooms were very clean and the housekeeper did a wonderful job tidying the room everyday. Nothing. Everything was perfect
- Vibeke (10/5): Perfekt sted, i den gamle Medina - Unikt mere end 800 år gammel Riad Var som at hoppe ind i et eventyr, og personalet var så hjælpsomme. Morgenmaden var så god. Kommer gerne igen
- Chiril (9/5): - An exceptionally beautiful place with friendly staff. There are few places to eat or shop in this particular area. The main action is a 10-15 minute walk away. Beware of locals on the streets who offer to show you around or help you find something. We were led down a dead-end street until we refused and walked on our own.
- Haefeli (10/5): -
- Leeah (9/5): -
- Sara (10/5): -
- Rita (9/5): -
- Aboubaker (10/5): Très agréable. - Très beau riad. La déco est superbe. Le petit déjeuner était bon. Rien
- VICTOR (10/5): La esencia de Marrakesh - El Riad es precioso y mágico. Te transporta a la esencia de Marruecos. El personal muy atento. Por decir algo de utilidad que no es malo. La ubicación está un poco alejada del centro más bullicioso y puede impresionar al principio pero la gente es muy pacífica.
- maxzas (8/5): -
- Sergio (8/5): -
- Celia (10/5): Uma Experiência Inesquecível no Ryad um verdadeiro Palácio no coração de Marraquexe - ADOREI o Alojamento. Um verdadeiro Palácio. Cada pormenor na decoração. Um Atendimento muito Profissional e Familiar. O pequeno almoço personalizado era Fantástico. Um apontamento muito especial ao Colaborador Assam. Com um sorriso todo o final do dia, de bom coração, perguntar : Como correu o dia em Marraquexe. Adorei. Fica a 20 minutos a pé da Praça central de Marraquexe. Aconselharam a instalar a app maps.me e funciona muito bem pelas ruelas dentro da Medina mesmo offline sem dados moveis. Uma Experiência Unica. A Voltar em Breve certamente. Como se costuma dizer poderia ter ficado num hotel. Sim Mas não era a mesma coisa. Deixou Saudades (palavra bem portuguesa). Até o facto de ter de andar 20 minutos da Praça Central até ao Alojamento Ryad, faz parte da experiência para conhecer o coração de Marraquexe. Adorei
- Adrian (8/5): Great stay in a lovely setting - A very tourist-friendly place with truly top-notch service. The reception staff were kind, welcoming, and always ready to help, while the ladies responsible for the meals were just as friendly and attentive. The riad itself is beautiful, full of character, with a charming traditional décor that feels both authentic and memorable. There is plenty of terrace space to relax, a refreshing pool available to guests, and lots of greenery that contributes to the peaceful atmosphere. The rooms are spacious, well-maintained, and kept in a lovely traditional style that enhances the overall experience. Breakfasts were mainly on the sweet side, but tasty and fresh. Both the mint tea and the coffee were very good. The area is okay, but it’s about a 30-minute walk from the main square. You won’t see many tourists here; it’s mostly a residential neighborhood. In the evenings, you might not feel completely comfortable or entirely safe, especially if you’re not familiar with the area. There are quite a few local people approaching or trying to engage you in conversation, which can sometimes feel a bit overwhelming.
- Chiara (8/5): Una volta dentro si è in paradiso - Struttura bellissima in stile marocchino, camere spaziose e pulite ,colazione abbondante, personale molto disponibile La posizione un po’ defilata lontana dalle principali attrazioni . In questa zona ci sono pochi turisti e nessun negozio.
Nonostante ciò non abbiamo avuto alcun tipo di problema
- Claudia (9/5): Palais Tinmel: dove il fascino marocchino incontra il comfort - Abbiamo soggiornato al Palais Tinmel a Marrakech e l’esperienza è stata davvero memorabile. La struttura unisce perfettamente l’eleganza tipica dei palazzi marocchini con un’atmosfera intima e rilassante. Gli ambienti sono curati in ogni dettaglio: architettura tradizionale, colori caldi, profumi speziati e una tranquillità che ti avvolge appena entri. Le camere sono ampie, pulite e arredate con gusto, con quel tocco marocchino autentico che rende tutto più magico.
Il punto forte è il personale: gentile, disponibile e attento, sempre pronto ad aiutare con consigli, organizzare trasferimenti o semplicemente coccolare gli ospiti.
La colazione è ricca, fresca e molto varia, con prodotti locali e un servizio impeccabile.
- Rute (8/5): A simpatia e disponibilidade dos funcionários. -
- Sonia (10/5): - Le côté typique et le personnel
- Aleksandra (10/5): -
- Tnaq (9/5): Palácio antigo - A simpatia dos funcionários, todos super atenciosos e prestáveis. O interior do Riad também é muito bonito e com muitos espaços diversificados, e o tamanho dos quartos (6 e 10) é fabuloso.0 A localização do Riad: apesar de ser dentro da medina fica um pouco longe do centro, e não fica na zona mais interessante da medina. O Riad apesar de ser muito bonito, já está a precisar de uma intervenção, ao nivel dos tapetes e dos estofos dos espaços comuns. Mas apesar de tudo, é muito confortável e seguro.
- desmoulieres (9/5): - Le palais est simplement magnifique et reposant.
Le personnel est au petit soin pour nous.
Nous avons passé un formidable séjour.
- Alexandra (7/5): Sejour en amoureux - L'accueil de Kenza, proprietaire des lieux, par mail. Et l accueil du personnel, tres attentionné, à l écoute, poli, serviable.
Joli Palais. Quelques petits travaux / reparations, comme l eau qui ressort d une evacuation dans la salle de bain et la cuvette des toilettes qui bouge.
Un peu bruyant la nuit.
- Carol (9/5): Very authentic , but clean and comfortable - Excellent friendly service throughout .
Breakfast was good We had a room next to the kitchen and it was a bit noisy in the evening . A food blender was being used at 10pm
- Gabrielle (9/5): Muito agradável, voltaríamos com certeza - O pessoal do staff era muito acolhedor e receptivo. A comida do restaurante foi uma das melhores que tivemos durante a nossa estadia no Marrocos, realmente muito boa! Tivemos momentos de descanso e calma no hotel, adoramos. Nosso quarto tinha apenas uma janela pequena, ficou um pouco confuso com as fotos do booking. A localizacao não é muito conveniente para quem quer ficar perto do mercado, a caminhada é longa e o hotel é localizado num bairro mais simples. Acho que é muito bom para quem tem interesse tmabém em conhecer a parte nova da cidade uma vez que é muito perto de um dos portões da medina.
- Jean (10/5): -
- Ian (10/5): Both the Riad and staff were amazing. - The Riad was magnificent, a true taste of Marrakech. Would have been useful to have set of drawers for clothes in the room.
- Olga (10/5): -
- Piotr (9/5): -
- Meng (10/5): -
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