Borjomi Palace
Location: K. Gamsakhurdia str., 17, Borjomi, 1200, Borjomi, GE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in a relaxing experience at our full-service spa offering massages, body treatments, and facials to rejuvenate your body and mind.
Recreational Delights
Experience ultimate leisure with our attached winery, outdoor and indoor pools for a perfect day of relaxation and enjoyment.
Gourmet Dining and Entertainment
Savor delectable meals at our 2 restaurants or enjoy the convenience of room service. Unwind at our bar/lounge or poolside bar with your favorite drink for a perfect evening.
Book your stay at Borjomi Palace and immerse yourself in luxury and comfort while exploring the beauty of Borjomi.
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 04:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Arcade/game room
- Hot springs nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Karaoke
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Wedding services
- Ecotours nearby
- Billiards or pool table
- Tours/ticket assistance
- Conference center
- Parking (limited spaces)
- Playground on site
- Free self parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Winery attached
- Hot springs nearby
- Ballroom
- Banquet hall
- Horse riding nearby
Rooms Available
-
Apartment, 1 Bedroom
1 Queen Bed
699-sq-foot room with courtyard views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
-
Superior Triple Room
1 Queen Bed OR 1 Twin Bed
269-sq-foot room with pool views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Suite, 1 Bedroom
1 Queen Bed
807-sq-foot room with pool views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
-
Standard Double Room
1 Double Bed
236-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Family Room, 1 Bedroom
1 Queen Bed OR 1 Twin Bed
430-sq-foot room with pool views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
-
Royal Suite, 1 Bedroom
1 Twin Bunk Bed
753-sq-foot room with courtyard views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Single Room
1 Queen Bed
182-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Twin Room
2 Twin Beds
215-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Gilles (8/5): - xxx
- Road16483559328 (4/5): Warn out facilities - the hotel equipment is worn out. The lock in my room is broken but the hotel manager sent me to open the lock with a card three times. as a result, they called a locksmith and he spent two hours breaking the lock. The manager Rezo was rude and refused to call the hotel manager
- tiruhis2021 (10/5): Everything was amazing, I recommend to everyone! - It's already 4th year we are celebrating New Year in Borjomi Palace, thank you especially to Anna Svanidze, Natia Sidamonidze, and to restaurant's manager, also to all the stuff(restaurant, spa and health center). We will meet again!🫶🏻
- Dave and Marlene (10/5): - Beautiful property and attentive staff
- Mila (10/5): - Very nice hotel, especially when you get a 3-meal a day option.
- Grant (8/5): - Hotel is interesting and comfortable. Wish the rooftop restaurant/bar was open as the view would have been great. Cleaning housekeeping staff were very nice. Only a few minute walk down to other restaurant options which was super. We would stay there again.
- Verified traveler (8/5): - 日本で言えば、老舗の温泉ホテルのような感じがした。 ただし、大浴場はなく無料のサウナとプール、療養施設があった。そのためか長期滞在の中央アジア系と思われる人（団体）が多いように思われた。 内装、調度品、設備は重厚感のある物が多かった。 提供された部屋は中庭・プールに面した完全なシングル室で、夏に向けた外装工事中のため窓外は足場が組まれていたのは残念だった。 朝食は大ホテルらしいビュッフェ式で種類も豊富でオムレツオーター調理もあった。 立地としては観光中心部からやや外れた住宅街を通った先の高台で、部屋によっては景色が良いと思う。
- madeehak2015 (4/5): Worst Experience - I had one of the worst experiences during my four city trip to Georgia, I did third party booking so instead of family a triple room was booked, I did talk to the tourist company who did the mistake however the staff was very inconsiderate and I had to separate since we were 2 adults 2 kids, the bed given in triple room is not worth sleeping, Air-conditioning in old building is worst, due to medical Spa you see crowd of 60 plus mostly, over hyped, not worth at all.
- Elena (4/5): - Wir haben extra dieses Hotel genommen wegen Spabereich,Schwimmpool ist zu gewesen und Sauna für 0,5 Stunde zu teuer gewesen.
- Iryna (10/5): - The best amenity of Borjomi Palace is friendly, helpful and responsive personnel!
- Verified traveler (6/5): - Very basic but clean. Hotel needs a renovation. Fine for a night after a long hike but not a place where you want want to stay longer.
- Mohammed (10/5): Excellent - Lovely place and live band made our stay stunning
- fsta2019 (10/5): Beautiful 'luxury' hotel near the park - Staff were unfriendly and unwilling to help with even basic requests. I would go as far to say they treated us badly, like we were an inconvenience to them. The Hotel refused to provide coffee in the rooms even though there are kettle and cups in the room (we had to buy our own coffee) and the building we stayed in was dimly lit, no staff around and had rubbish and unused equipment stacked up in the communal areas. The place felt abandoned. We did not experience any of the luxury or great amenities expected for the price we paid from a 4 star hotel. The hotel offered us a free dinner which was nice. Overall it was a weird and unpleasant stay.
- Verified traveler (10/5): - It makes one feel like royalty;superb location dominating town
- Catrina26 (10/5): Wow - Such a beautiful location in the heart of borjomi. The palace is high up on a hill overlooking the city, and the amenities and services on offer are superb. The breakfast was also great and traditional.
- louiscfl27 (8/5): Large very traditional spa hotel - Rooms were very comfortable if rather small. Good bathroom with nice shower. Lovely setting overlooking the town with nice dining room balcony to sit out on. The dinner was buffet style - ok but definitely catered to the Russian, Asian and Caucasus travelers with indifferent fish and meat dishes. The dining room was very Soviet in style - and the staff to match. Enjoyed the sax and piano player at dinner playing some Georgian and old classics tunes. Breakfast was actually very good with excellent coffee. Probably the best place to stay in Borjomi but would question its four status.
- Armor-Reisen (6/5): Hotel with many rooms - This place has too many rooms. There is no cosy feeling. When you come into the dining area (for breakfast or dinner) it is devastating because the noise is obtrusive. People running around, this is not a place for recreation (what it is supposed to be). The service is mediocre like the total place. Just too big and impersonal. But the massage I had was awesome, really one of the best. The room was small but okay.
- T2193FCkatieb (8/5): Different but Good - Ok so, the information reads "wellness retreat and spa." This is not a misrepresentation at all. There is a 5 page list of services provided, and enough people walking around in spa provided robes and slippers for one to determine that the business is flourishing. That said, this is definitely a more Soviet approach to wellness, and might come off a bit weird to western minds, even those open to alternative therapies. There was some weird stuff on that list. However, massages and facials are something that anybody can enjoy, and so we did. Both my husband and I had a massage each day of our stay. They were not the best we had ever received but hey... they were ok and worth every Lari. Also available on the long list - hammam and mud baths. The prices are great! Our room was a two room suite at the end of building 3. I don't recall asking for a suite, nor were we upgraded, so I guess this is what was available at booking time. The room was spacious, quiet and clean, with a little balcony that was well shaded. Great space for reading after a massage. No special in room amenities except for the aforementioned robes, which were roomy and thick. We loved them. Breakfast was not the best one we had on our trip, but it was OK. It suffered from a lack of the fresh fruit that was abundant in the other places we stayed and the coffee was weak. There was however a large selection of meat and cheeses on the buffet. Dinner at the top floor restaurant afforded a great view, a good wine list, and Georgian food that was about average. To be honest, all in all I found the place to be very kitschy and endearing. For the price we would stay here again.
- Verified traveler (10/5): - The landscape from the hotel is excellent.the breakfast is very good, and the personal is wiiling to help anytime.
- azippay (6/5): Clean, nice shower and English TV - Room was comfortable enough but certainly not too large. Bed was comfortable for about seven hours but then my body couldn't take it any longer. The buffet breakfast has a lot of variety though lacking in fresh fruits and cereals. Coffee is filtered with freeze dried crystals on the side to strengthen it. Buffet dinner was better than the breakfast. Fresh salads and familiar Georgian dishes are available. Mostly flavourful with a couple of misses (aka bland). Not bad, not great.
- Verified traveler (10/5): - The stuff is exceptionally kind and professional. It’s a good place to check and improve your health.
- Cdmogulski (6/5): More Soviet style Sanatorium than palace - We had a couple of nights in Borjomi Palace and were not sad to leave. Having seen the claims that it was a four star hotel and a wellness spa we thought that this may be a nice relaxing place. Don’t be fooled by the four stars though, in Western Europe this would be a three star at best. We were told that we would have complimentary evening meals during our stay which we thought was an incredible gesture until we got to dinner and realized they don’t check anyway who is going in and out. Plus point for the hotel are that the beds are very comfy and the rooms are clean. The hotel is full of elderly Russian tourists undergoing therapies and treatments in their various clinics. Lobotomy’s or a vaginal wash feature on their list of treatments, not our kind of holiday or way of relaxing, but evidently it must appeal to some. The rooms have water pipes that are very loud and the walls are not well soundproofed. Dinner on arrival was something to behold. Stupidly we got dressed up thinking it might be a nice restaurant. Although the room itself could be very nice there are simply wooden tables and chairs and it is a free for all feeding frenzy of Russians trying to get to the school dinner style beige and bland food. To say this was a health spa and then offer the type of food they had there was baffling. The bar could have seen ok but there was literally nobody apart from a Batman more interested in playing on his online game than serving up a couple of glasses of wine. In summary, could I recommend this place? Only if there were no more available options. Don’t go with high expectations and you then do t be too disappointed.
- 913gurandat (10/5): Very good - The hotel is reccommended mostly for families with children.It is quite afordable and worth the money you pay for it. The hotel is clean enough. the food is delicious: Everything fresh and tasty. The only thing i would like to mention, is that broshures in rooms and posters on the hotel walls should be in Georgian language first of all and not in Russian. This was a little bit confusing, since we live in Georgia and should respect our country. I understand that the main market for this hotel is russian speaking but still!The staff was good.I would like to mention Qeti from reception i guess, who assisted me with reservation. She was polite and answered to the emails very quickly and in professional manner, which was unexpected for me. I would just reccommend to be more smily for the whole personnel since this is a hospitality industry.Overall we enjoyed our stay. Thank you!
- J9841GRalexanderc (8/5): Good - Nice hotel, kind staff, dilicious food. The indoor pool is too small. Kids room available wich is really comfortable for the parents. Overall I liked this hotel except interior, which really sucks, but would still recommend this place 👍
- 127iraklik (2/5): Horrible - Horrible service, no entertainment at all. We asked for a pen and on the reception they told us to go to the reception and take the pen in person. The swimming pool is tiny and really dirty. The food is awful. Honestly, we do not recommend this hotel at all! Be aware!
- WRW20181234 (10/5): Good value for money - Stayed two nights. Room comfortable though some outside chat noise. Staff friendly and professional. Has lots of medical and health related facilities. Looks very stylish. Murals worth a close look. Can be amusing in detail. Food good. Violin music at dinner time brilliant.
- Verified traveler (10/5): - One of best hotels Best view to city and mountains
- MYN950 (10/5): Borjomi Palace Hotel and Spa - All the beauty and excitement of Borjomi to be enjoyed in a comfortable and relaxing environment. The Borjomi Palace Hotel and Spa is this and much more. It is located in Central Georgia. The hotel has bedrooms and suits for any kind of stay. Open all year round, it is the ideal base for activity holidays of winter sports or walking, climbing, cycling and more in the summer.
- GienekKk (2/5): Not good consultant ''Keti'' - The worst consultant ever, I wrote them and asked for help but got no information. they have consultant to help people, but it's not working in this "hotel" They tell me that all prices are on website, but it was old prices for 2018 ...So if you need some help or some nice people, try to find them in another place. In this "hotel" you will find only rude persons...
- Shekhar (8/5): Nice Property in a good location - Excellent location close to the Borjomi Central Park. Large property with rooms in 3 separate buildings. Spacious rooms. Rooftop restaurant with over the top live singing. Vintage Russian style hotel
- Heather (2/5): Everything is terrible except for the bed, it's ok - Everything except for the bed is terrible, well it's only ok, but better than elsewhere, more than two pillows for a double would have been appreciated. The bathroom stinks, and the mirror surround looks like poorly painted wood, but is infact poorly painted polystyrene!!!! TV hdmi doesn't work (nor other connections) tho it's pretty big, and have the awful restaurant music blasting down from upstairs, don't stay on the 4th floor of building two! The next morning we went to breakfast which was less than appealing, sour cream, rubbery eggs, or synthetic cake anyone? I did find some bread and cheese which was passable. On return to our room there was no electricity, so had to speak to the front desk again (first time was to sort the drain out the night before). Somehow the hallway fuse had been switched off. Next annoyance was the cleaning lady knocking on our door wanting to clean, 45 minutes before check out. The final insult was check out consisted of the front desk man holding out his hand for our key cards with only a grunt of acceptance. How this is a 4* hotel I have no idea. We did sit by the pool for a bit after check out since it was sunny and we didn't need to get to the airport for a while, but were 'surprised' at the poor quality and number of broken sun-loungers. I'd say bring a tent and stay somewhere close to the cave city of Varsia (which is well worth the journey) than staying in this hotel.
- Customer1 (6/5): - Nice place, pleasant staff, definitely recommend. On the first day had a little miscommunication about the booking, and the room was not as anticipated, but after discussing with the front desk team, all was corrected and room was replaced. Thanks to Anna Svanidze for the prompt response and support.
- Brian (8/5): Check out the spa - It's a pretty nice hotel with a great pool and great spa service. Definitely stay two days so you can take best advantage of the spa. Breakfast was iffy, and the service seemed to be trying hard but was so-so.
- Verified traveler (4/5): - We had booked what we thought would be a nice room with a view and ended up with a small room with no view and cheap fixtures. Reception staff seemed disinterested and claimed hotel was overbooked. BreaKfast substantial but inedible. Not at all good value for money. Only saving grace was comfortable bed.
- Boris (10/5): The first impression - Nice place, clean, peaceful, excellent location. Deserve to be recommended or visited again.
- Syed Ahmed (8/5): Pleasant stay - The location of the hotel is very convenient and walkable distance to Central park, bus station and the market. This hotel should offer a free shuttle to and from the main road as it would be much easier for the guest. The staff is over professional and do not much care for the guest personally. Breakfast is average with not much variety to offer and the rooms are comfortable with almost all the facilities you need. As per my experience, I felt that the hotel is great but they are not managing it properly. There is a restaurant on the 5th floor but the food is not up to the mark and the waiters very dull. I would rate my stay as pleasant but not as I expected, keeping in mind that it is a 4 star property.
- AMBAR (6/5): Borjomi Palace Hotel. - The hotel was nice and cosy and had a little balcony. However, the room could have been little big considering that the room was a family room.The service was also good. The buffet breakfast had limited Russian menu.
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