Hotel Royal Palace
Location: 33, Amir Temur, Samarkand, 140100, Samarkand, UZ
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Opportunities and Services - Take advantage of the bicycles for rent, terrace, and garden for a pleasant stay. The hotel offers complimentary Wi-Fi, concierge services, and a reception hall for your convenience.
Dining and Services - Indulge in the on-site restaurant or opt for 24-hour room service. Enjoy a daily complimentary breakfast and make use of services like 24-hour front desk, multilingual staff, and airport shuttle for a surcharge.
Comfortable Accommodation - Unwind in one of the 17 guestrooms with minibars and LCD TVs. Stay connected with free Wi-Fi and enjoy amenities like showers with complimentary toiletries and daily housekeeping.
Start your unforgettable Samarkand journey with a stay at Hotel Royal Palace. Experience comfort, convenience, and excellent service near the historic Registan Square.
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
- Up to 3 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:30 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- ATM/banking
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Tours/ticket assistance
- Playground on site
- Airport transportation - pickup (surcharge)
- Reception hall
Rooms Available
-
Standard Single Room, 1 Bedroom
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Standard Triple Room, 1 Twin Bed
1 Twin Bed
323 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Comfort Twin Room
2 Twin Beds
323 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room
1 King Bed
323-sq-foot room with city views
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
Guest Reviews
- Christopher (2/5): - Stayed here for 10 nights. 4 nights room was not cleaned. Toilet not working had to remove cistern at top to flush toilet. Shower was barely a trickle of water. Lights not on at top of stairs,nearly broke my leg. Had to use mobile phone with torch to open door with key. Eventually moved to another room for 4 nights which was better but not much. Room not cleaned again for 2 nights. An absolute deplorable hotel.
- Motohiro (6/5): - 朝食開始時間の7時、調理された料理3種（卵焼き、野菜炒め、ソーセージ）はバイキングコーナーに並んでいない。並んでいるのは、チーズやハム、パンなど調理不要の食材だけ。調理された料理3種が全て並べられたのは7時20分頃。 初日の朝、スタッフが寝坊したのかと思ったが、2日目の朝も同様だった。
- Marek (10/5): - Ok
- Greg (4/5): - The room is just okay but very dated. In three days there wasn’t anyone on the front desk to get information. I didn’t sign in or out of the hotel. I felt bad for the one woman who seemed in charge of breakfast, cleaning and making up of the rooms as it was just her and no support .
- Nadeem (6/5): Nice staff shame about the hotel. - Booked it based on the fact it shows up as a short distance from the main sites in the city. Once we were there it was not. Anyways the www connection was atrocious from day one then the staff did all they could do to help. Very helpful staff though. Oh the beds were really hard. In hindsight you should book further out as taxis are so cheap. You can get better hotels. It’s a shame as the staff were amazing!
- Marie (8/5): Very kind and helpful staff - 環境良い。隣は公園あり、夜まで散歩行っても安全だったので、フロントのスタッフは優しくて、列車のチケット取ってくれた。朝ごはんはまあまあ。毎日あまり変わらない。設備も古い、熱いシャワーお湯をちゃんと出てくるし。泊まるのが快適でした。overall I got very nice stay .very safety walk at night time in park .
- Obaid (8/5): - It’s a very nice place to stay in Samarqand. The staff are friendly and very kind. Every morning there is delicious break serves! There are also several shops where you can buy snacks and drinks/ there are some really nice restaurant near by as well. I highly recommend to all!
- Verified traveler (2/5): - We could not stay in this hotel, strong humidity smell, air conditioning not cooling, reception was not attended.
- Ibrahim (8/5): Good to be there.. - 3 starts Hotel and it was closed and we searched for the staff to open the main door. However, staff were very nice people ( family business). Location was good.
- Verified traveler (6/5): - The hotel was a bit too run down and in need of some repair. The hallways were pitch-dark in the evening. The front doors were closed and locked when we returned from dinner. We had to get the nearby shop owner to send someone to let us in. We requested “breakfast to go” and documents ready, as we had an early train. We were given a bag of crackers and cookies for breakfast and had to depart without documents.
- Verified traveler (6/5): Не помешало бы сделать ремонт. - В номерах не помешал бы косметический ремонт. Постояльцев было мало, свет в коридорах был постоянно выключен, видимо экономили. Заявленный завтрак представлял собой сосиску и яичницу в номер утром, ресторан не работал.
- Gina Surrehue (2/5): I do not recommend this hotel! - Very unclean place. The bathroom had not bean cleaned for a long time, the toilet didn't work, we had to walk around to 4 rooms before finding a toilet that worked... all four bathrooms was dirty but in the end, since it vas 01.00 in the morning we just took the room with a working toilet... and slept with our clothes on. We left the next morning without breakfast.
- Koh (2/5): - 施設や清潔さは値段相応なので問題はないが、チェックアウトと滞在証明書発行に40分かかり、それで電車に乗れなかったのに謝罪もない。 Because it took us 40 minutes to check out, we missed the train! However, they didn’t apologize to us!
- Verified traveler (2/5): - シャワーのお湯がまったく出なかった。 数回申し出たが改善されず。
- Ghafar khan (8/5): - Every thing was OK but the clerk at front desk tried to extort 26 USD for a stupid reason(Samarkand special tax). I showed him my payment recipe from Hotel.com.
- Verified traveler (2/5): - 事前に入金したかどうかの確認を、チェックイン時にお客に求める管理の悪さで、時間を取られた。二度目はないし、他人には推奨できないホテル。
- Maiko (8/5): 可もなく不可もない - 従業員の方々がフレンドリーで安心感があった。鉄道が深夜発だったので急遽一泊延ばしてもらったが、快く対応していただいた。 ただ、シャワーのお湯が出づらく、とても寒かった。ベッドは小さめ。
- Verified traveler (10/5): - タクシーの予約や荷物預けなど、親切に対応してくれました。
- Verified traveler (6/5): 現地語ができる人向けのホテルです - フロントで英語が通じないことが多く、大変でした。チェックアウトの際、英語ができない人が担当で、パソコンも使えなかったようで、宿泊登録証をなかなか印刷できず、本当に焦りました。泊まった部屋は広々していました。
- Akiyoshi (10/5): 使い勝手の良い便利なホテル - レギスタン広場にも歩いて行けるし、隣には酒屋やコンビニもあり、レストランも近くにあり凄く便利でした。部屋も広くてバスルームは清潔、調度品も落ち着いた感じが好感が持てました。
- JEONGDEUK (8/5): 친절한 아주머니 감사해요. - 리셉션 아주머니가 굉장히 친절했고요, 전반적으로 조용한 분위기였습니다. 조식제공되긴 했는데 먹어보질 않아서 평가할 순 없네요. 한가지 흠은 내가 묵었던 방 잠금장치가 이상해서 카드키를 대고 몇번 손잡이를 흔들어야 문이 열린다는 정도? 다음에 또 가진 않을 것 같은데... 그래도 나쁘지 않은 경험이었습니다.
- Verified traveler (8/5): - 町の中心から離れているが、鉄道のチケットセンターが近くにあって助かった。
- take (10/5): - サマルカンド滞在期間中、4泊滞在しました。 ワインミュージアムのすぐ近くで、隣にスーパーがあるので便利です。 部屋は、他の方の書き込みを見て、若干構えて行きましたがそこまで悪くないかなと思いました。 ドライヤー、シャンプー、石鹸、歯ブラシ等だいたい揃っていました。 シャワーの水圧が弱いのが若干気になりましたが、宿のスタッフも親切でした。 宿の前の通りの99番のバスに乗ると、マーケットやシャーヒズィンダ、ウルグベクヘも行けるので便利です。 レギスタン広場やビール工場周辺の呑み屋街辺りまでは歩いて行けなくもないです。
- CTY (6/5): - Staff are friendly and helpful. The location is pretty good with a park nearby and many supermarkets. It's also possible to walk a distance to all the important sights in Samarkand from this hotel. That being said, the room's facilities are pretty faulty. The air conditioning did not work well. The hot water is non existent and I had to endure freezing cold water during my showers in the evening. The multi-USB charging port is an amazing idea.
- Verified traveler (10/5): - Great property!!! Clean, greatest location and staff are very nice I will recommend to anyone who visits Samarkand!! You will enjoy in this location. Thanks, Diana
- gulnaz (6/5): - Bed is too hard, breakfast not good
- Verified traveler (4/5): basic hotel - basic hotel, keep your key-card at the lobi. Also , be note that prices in hotels.com not include the city tax good WIF, every day cleaning
- makoto (6/5): - 近くにスーパーマーケット等があり便利だった。
- Verified traveler (8/5): Good place for the price. - It is a good hotel for the price. The staff are very friendly and ready to help.
- Jean-Claude (8/5): Hotel bien situe - Positif , rapport qualite prix interessant , bien situe
- mresaki9074 (6/5): - ほとんど民宿です。家族で営業しているようです。そのつもりでの利用をお勧めします。アメニティーはほとんど無し、電話無し、冷蔵庫なし、湯沸かし無し、コップ類無し、シーツ無し、家族が使う布団のような感じのベット、どう言う訳か紙のスリッパはありました。他のホテルの予約が取れない時以外はお勧めしません。
- John (8/5): Surprising Uzbekistan - Check in was easy, staff were friendly, the room was spacious, the property is within walking distance of all the local sights, and the staff were helpful getting a taxi at 3:00 a.m. Downside: showerhead needs fixing, the toilet needed adjustment, and there was a bad odor. Still, I recommend it.
- Koko (8/5): - Good staff,clean and comfortable room.and breakfast was also good.
- Ravzanad (6/5): - Good place to stay, centrally located, friendly staff, close to city attractions.
- hafiz (10/5): Friendly hotel - The hotel is very nice and the staff friendly. I had a single room, I do not need much space but the comfort was perfect. Positive point there is a prayer rug available with Qiblah's indication (very convenient for travelers). Nearby, you have a small supermarket. The Registan, the Tamerlan Mausoleum is not far if you like to walk you have for 15-20min and by car 5 min. Thanks to the whole team.
- U. (8/5): - The hotel is a minute from Shir-Ali Navoi Park. A pleasant and beautiful park to walk and enjoy the beauty of the weather in Samarkand. The breakfast is good and fresh food and fruits. Staff are friendly and helpful and they help anything we needed. However, Hotel looks old even though it is claimed to be a few years old! They can pay more attention to the cleanness and provide proper double/queen/king bed room. They put two twin beds together for a couple which is very inconvenient! Also, hey can make some effort to improve their blankets.
- Verified traveler (8/5): Good to stay - Good to stay, and next door is supermarket. (Convinient)
- rk (10/5): 助かりました - 脱水気味で体調不良になって、スタッフに相談したところ、すぐに病院に連れて言ってもらえて良くなりました。現地通貨を持ち合わせていなかったため、病院の料金の建て替えもしてもらえました。
- clavius (2/5): - チェックインの際はフロントに誰もおらず、ベルを鳴らしても出てこない状態で10分以上待たされました。 待ったあげく、子供が来てチェックインの手続きを始めるという信じられないチェックイン手続きです。 部屋にはあるはずの湯沸かしポットが無く、ドライヤーは壊れていました。またクローゼットはホコリっぽく、清潔感はありません。 3つ星どころか1つ星でよいレベルです。
- Alina (2/5): Runtergekommes Hotel, Abwasser Gestank im Zimmer - Ankunft 19:30 Uhr, Empfang ca. 30 min lang nicht besetzt. Erstes Zimmer mit Spuren von Vorbewohner in der Toilette. Zweites Zimmer mit unausstehlichem Abwassergeruch im Bad. Muffiger Geruch im gesamten Zimmer. Komplett abgewohntes Zimmer. Sehr durchschnittliches Frühstück und permanent nicht besetzter Empfang. Das Hotel ist offensichtlich jahrelang vom Familienunternehmen geführt wurde ohne jegliche Reinvestition. Wer die europäische Preise verlangt, soll auch entsprechende Leistung bietet, was nich mal annähernd gemacht wurde.
- sehwa (2/5): 난 호텔스닷컴 애용자다. 앞으로 이런호텔은 배제했으면 한다. - 정말 빵점이었다. 시세금이라는 명목으로 숙박비외 1당 2달러씩 추가요금을 요구했다. 더우기 금연 방을 예약하고 방을 안내 받아 방에 짐을 풀고 잠시 주변을 둘러보고 방에 다시들어 왔더니 지독한 담배냄새가 풍기는 것이었다. 누군가 우리방에 들어와 담배를 피운것 같다고 항의를 하니까 주변에서 피운 담배냄새가 들러온것이라 변명 하는 것이었다. 그리고 관광지도를 요청하니까 돈을 달라는 것이었다. 관광지도 호텔에서 상당한 거리에 위치해 택시를 탈 수 밖에 없었다. 호텔에서 홍보한 내용들은 모두 거짓이다.
- C (4/5): Excellent staff but terrible facilities - The location of the hotel was very convenient - just a short walk from the Registan and close to lots of amenities. The staff were excellent and spoke Uzbek, Russian and English very well. They were very helpful with arranging transportation too. However, the rooms themselves were really not the standard I would expect for the price. My room had one 'window' for ventilation but the window opened onto another wall so there was no natural light in the room at all! The worst part however was the beds. I am a pretty light person yet every time I moved (even slightly) in the night, the whole bed would rock and shake. It was so squeaky that it woke me up on more than one occasion and the mattress was rock hard, making it virtually impossible to sleep for more than an hour or two at a time. Despite the location and the staff being excellent, I would probably not return due to the lack of sleep and light.
- Olga (10/5): Хороший отель в центре города - Отель всем понравился. Расположен в центре города, до многих достопримечательностей можно дойти пешком, до Регистана, если идти спокойным шагом, примерно полчаса ходьбы по красивым центральным улицам. Номер (двухместный) довольно большой, есть все необходимое: чайник, небольшой холодильник, фен, кондиционер, тапочки и халаты. Чай в пакетиках и кофе дают бесплатно на ресепшен. Постельное белье было новое, белоснежное в номере было чисто, уютно. Персонал внимательный, готов помочь во всех вопросах. Завтрак очень разнообразный, сытный и вкусный.
- m940010 (8/5): 設備が充実 - 建物は古い、天井が異常に高く何か大広間を分割したような変なん感じ タイトル通り設備は充実 バスルームには浴室乾燥機、ベッドサイドにはＵＳＢ充電ハブ、テレビにはDVDプレーヤーまで完備されていた
- Gudi (8/5): Highly recommended. - Highly recommended. Clean rooms, equipment a bit old but everything was clean and functional
- FEDOR (10/5): - Не привычный не европейский завтрак, далековато до Регистана, остальное вполне.
- JUNKO (8/5): 期待を裏切られると思って行くと、案外いいと思うホテル。 - ホテルズコムで残っていた一番高いところがここだったが、写真より地味な印象。 掲載写真を、ゴージャスではないように撮りなおしたほうが良いと思います。 他のホテルより、部屋の家具調度品がいい。 入り口は同経営のおもちゃ屋のものが置いてあったり、スタッフが無愛想だったり、経営者の家族がラフな服でロビーにいたり、昔は良かったのかもしれないが、今はホテルの格は星よりかなり低い印象。 朝食は食器やカトラリーがなかったり、ホットミールが少なく、追加もないので、8:30以降に来た方は悲惨だった。 電気ポットの中が汚れていて残念。
- William (6/5): Prima kamer niet te veel van verwachten, goede wif - Het verblijf was prima, ontbijt niet uitgebreid maar wel lekker. Met de auto ben je snel in het centrum.
- MICHAEL (8/5): AN OK PLACE - NEEDS SOME SPRUCING UP. NO LIFT. ACCOMMODATING STAFF. PITIFUL ROOM LIGHTING
- Jose Maria (8/5): Hotel limpio y práctico - Es un hotel correcto, limpio y cercano a transportes públicos y restaurantes.
- John (8/5): Nice older hotel - The hotel was comfortable and pleasant. It was a long walk to the major attractions in the city but taxis are plentiful and cheap. Just a couple of doors away is a great supermarket that had tasty prepared food and everything else we needed.
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