Hotel Neptun Beach

Location: Sunny Beach, Sunny Beach, bg

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Currency exchange
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Playground on site
• Self parking (surcharge)
• Free pool cabanas
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Concerts/live shows
• Clubhouse
• Reception hall
• Indoor/outdoor pool
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Beach toys

Rooms Available

• Superior Double Room with Sea View

  Air-conditioned room with a satellite TV and a balcony offering sea views.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Upper floors accessible by elevator
  • Trash cans
  • Cots

• Superior Double or Twin Room, Balcony

  1 Queen Bed OR 2 Large Twin Beds

  280-sq-foot room, balcony/patio with park views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and iron/ironing board (on request); cribs (surcharge) and rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided

• Superior Double or Twin Room, Balcony, Sea View

  1 Queen Bed OR 2 Large Twin Beds

  280-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and iron/ironing board (on request); cribs (surcharge) and rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided

• Junior Suite with Sea View

  Spacious suite with a large, comfortably furnished seating area and a flat-screen TV.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen
  • Sofa bed
  • Trash cans
  • Cots

• Special Offer - Double Room - All Inclusive

  This room can be either with sea or park view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Trash cans

• Double Room With Park View (2 Adults + 1 Child)

  This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Trash cans

• Double Room With Sea View (2 Adults + 1 Child)

  This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Trash cans

• Superior Double Room with Park View

  Air-conditioned room with a satellite TV and a balcony offering park views.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Trash cans
  • Cots

• One-Bedroom Suite with Sea View

  This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Sofa bed
  • Trash cans
  • Cots

• Junior Suite with Park View

  This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen
  • Sofa bed
  • Trash cans
  • Cots

• Twin Room

  This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Linen
  • Trash cans

Guest Reviews

• Sime (10/5): -
• VIOREL-DRAGOS (8/5): - Camere mari, extrem de curate, hotel foarte aproape de plaja. Nu exista parcare, hotel situat intr-o zona foarte aglomerata, mancarea si bautura le-as fi dorit mai variate si mai calitative.
• Vanesa (10/5): Super - Ubytovanie izba aj hotel su čísté, všade bola vôňa Všetko bolo v pohode, ale prijala by som viac jedál snack baru.
• Monika (10/5): Vyborny hotel na plazi - Poloha vyborna,restauracia topka,bazeny lehatka izby cistota vsetko top personal perfektny programy super hotel je rovno na plazi vsetko vyborne ,vsetko blizko more obchody pesia zona vsetko top neni co
• Irjala (8/5): Viihtyisä - Hotellissa oli parasta vastaanoton, ravintoloiden ja alabaarin henkilökunta. Hotellin sijainti on oikein hyvä Saunaosasto oli kiva ja uima-altaalla oli kerrankin riittävästi aurinkopetejä. Spa osaston hieronta-ajat olivat vähissä. Lisäksi varasin ajan nimen omaan naispuoliselle hierojalle ja se ei toteutunut. Tilaille tuli mieshieroja, joka tuli paikalle myös myöhässä. Kun sanoin, että varasin tarkoituksella ajan naishierojalle, niin varauksen vastaanottanut naishenkilö alkoi väittelemään kanssani, ettei sellaista ole luvannut. Hänen väite oli perätön, koska jos hän olisi sanonut, että ei ole tarjolla muuta kuin mieshieroja, niin en olisi varausta edes tehnyt. Siitä episodista jäi pieni ikävä sivumaku muuten oikein kivasta lomasta Neptun hotellissa.
• Boyka (10/5): -
• Larisa Andreea (10/5): -
• susansD7960CO (10/5): We can not wait to go back lovely hotel so clean. Staff always cleaning. Food plenty of choice and hot very good . - Well what can I say so clean cleaners cleaning every were Food excellent and plenty to choose from Only problem it can take some time to get a table. .the sauna was great very private Which was nice we are over 75 the reception staff was great especially Krastyn he couldn’t do enough for you thanks once again Krastyn for your help. Had a lovely room cleaned every day.the pool bar staff were so obliging and there food was delicious the toasties and cakes are definitely some thing you should try we will be back going to book for next year but please can we have a double bed?. Been married 57 years so feel lost in a single see you next year
• Ioan Ovidiu (10/5): - Totul. Mocheta din camere începe să îmbătrânească.
• MARCELA (8/5): -
• Karen (10/5): Fabulous time had by both of us - Great location near strip and on beach Very clean and bright
• Andra (10/5): Excelent - Hotelul foarte curat. Personalul amabil! Mancare foarte buna si diversificata! Pentru noi a fost totul foarte bine! Cu siguranta vom reveni! Nu exista
• Mirjana (10/5): - Hotel za svaku preporuku, od kvaliteta hrane, pića, usluge. Sve je čisto. Ljubazno osoblje. Usluga u restoranu za svaku pohvalu. Sigurno ćemo ponovo posetiti ovaj hotel.
• Rozeta (10/5): We will visit again - Everything N/A
• SECHKIN (10/5): -
• Liana (9/5): Conditii foarte bune pentru un concediu la mare, insa pretul totusi destul de ridicat. - Amplasarea foarte buna, curatenia impecabila - mereu se stergeau podelele, geamurile etc, mancarea variata si gustoasa, personalul de la restaurant foarte atent. Paturile au avut saltele si perne foarte comode, camera foarte spatioasa (junior suit), produsele de igiena (gel de dus, sampon) de calitate. Apa din piscina era rece, iar hotelul nu are parcare proprie, ceea ce ne-a dat batai de cap in seara in care am ajuns, cand responsabilul cu gasirea unui loc la unul din hotelurile din apropiere nu mai era.
• Cristian (9/5): CAZARE HOTEL NEPTUN BEACH - Locația a fost excelenta cu vedere la mare cum a fost rezervat pe booking ,piscina interioara loc de joaca pentru copii atât în interior cât și în curtea hotelului .In fiecare seara momente de animație . Plaja privata absolut totul a fost minunat. Plaja privata prea mica pentru capacitatea hotelului ,trebuia să te trezești cu noaptea în cap sa îți ocupi un loc ceea ce îți poate aduce neplăceri in perioada concediului .
• Mihaela (10/5): Totul a fost excelent. - Totul -
• Voicu (10/5): Voicu familie - Totul la superlativ de la personal,locație,curățenie si mâncare. Un mare minus șezlongurile la mare .Te trezeai la ora 5 pt a ocupa unul pe malul marii.
• Orit (8/5): -
• Piotr (10/5): Gorąco polecam na super wakacje - Super miejsce. Czysto i przyjemnie, jedzonko pycha z dużym wyborem dań w opcji all-in. Wszystko dobrze doprawione i gorące, ekipa od gastro robi świetną robotę i na restauracji i na snack-barach , obsługa miła i profesjonalna. Bardzo dużo atrakcji dla dzieci. Na plaży i przy basenie zawsze znajdzie się miejsce mimo dużej ilości gości. Super lokalizacja, wszędzie blisko. Z pewnością wrócimy 😁
• Cristina (9/5): -
• Симеон (10/5): -
• Afik (9/5): - מיקום מצויין במרכז הטיילת, אוכל מגוון, בר משקאות חופשי, נקי ומסודר. להגיע עם מגבות או להשאיר פקדון של 15€
• Rita (10/5): Fantasztikus szálloda, tökéletes elhelyezkedéssel közvetlenül a tengerparton. A szoba kifogástalan, a személyzet pedig m -
• Piotr (7/5): - Hałas, ciasno na basenie
• Силвия (10/5): - Всичко беше прекрасно само запазването на шезлонгите около басейна и около морето със сложени предварително кърпи не е добре Запазване на шезлонгите около басейна и морето със предварително сложени кърпи не знам откога сигурно от вечерта
• ElisaHewitt (8/5): Amazing with one tiny flaw - This was our second visit to this hotel. We booked a sea view superior room and were initially disappointed at being given a first floor room where the majority of the view was of a large roof. We spoke to the receptionist. As we arrived late. we were told we had to stay that night. The following morning we were moved to a sixth floor room. This was excellent. The view was phenomenal. We were, at first, impressed by the degree of cleanliness. Cleaners were constantly working on outside and indoor public areas. However, we were very disturbed by the fact the the room cleaner on the sixth floor merely changed towels and emptied bins. She did not do anything else like make beds, clean the bathroom or hoover. On the fourth day we complained. As a result, she merely made the beds and emptied the bins. The manager asked if we were now satisfied. We explained the beds had not been changed in 5 days and the room had not been cleaned. The manager inspected this and ordered the room be cleaned and the beds changed while he watched. He agreed the work had not been done. On a positive note, the food was varied with a range of whole joints of lamb, pork, beef, turkey, duck, whole cutlets of fresh salmon cooked in front of you, pizza and pasta. Guests could take as much as they liked. All the staff except one were friendly and attentive. If you visit this hotel, you should use the hotel's contract with the taxi service which is considerably cheaper. Book through the hotel though. We thoroughly recommend this hotel and would re-visit if in the area.
• Veselin (10/5): - Браво!Поздравления!.Високата средна оценка в booking е напълно заслужена:най-добрият хотел от тези с all inclusive в Слънчев Бряг.Доволни сме много.Храната беше много вкусна.Местоположението отлично.Гледката от стаята топ.Чисто.Лесно се намират чадър и шезлонги на плажа ,а и са включени в цената. -При настаняване попитах и поисках ‘late check out”.Записаха си и ми казаха че е много вероятно да удовлетворят това мое желание и ние почивахме в комплекса с мисълта че ще имаме още един beach day .Уви не -никой от рецепция не ме уведоми,че това не е възможно и трябва да напуснем стаята в 12 на обяд.Лоша комуникация ,лошо отношение .Аз разбрах че не може да напуснем хотела по-късно едва последният ден ,часове преди check-out-a питайки нощната смяна.Можеше да ни се предложи компромисен вариант:друга стая или late check out ,но до по рано 14h15h - алкохолът включен в аll inclusive-e доста долнопробен.Получих киселини -трябва да се помисли и за late snack buffet около 23-24часа ,защото с ранна вечеря в 18 се огладнява
• türkan (9/5): -
• Виктория (9/5): It could’ve been better for the money we paid. - We liked almost everything about the hotel. The location, the food, the pool was clean and the beach was right in front of us. We didn’t like the way the staff treated us. We are Bulgarians , but the moment we started talking in Bulgarian we were side-eyed. We had to talk in English so we are treated like people. Staff-1/10. The beach bar staff especially. The reception was fine.
• Sylwester (3/5): Ratują się tylko jedzeniem, reszta katastrofa - Dobra klimatyzacja i jedzenie Wiele rzeczy, od wiecznie obrażonego na wszystko personelu - szczególnie na recepcji i przede wszystkim w barze na basenie aż po (co uważam za Największy mankament) całkowite i absurdalne przepełnienie obiektu. Hotel nie jest przystosowany do przyjęcia takiej ilości gości. Na posiłkach brak miejsc, o leżaki przy basenie możesz zapomnieć, chyba że jesteś masochistą i zajmiesz leżak o 5 rano. Większość tak robi... Paranoja, hotel powinien zajęte ale nie wykorzystane leżaki dalej udostępniać jak już to się robi w wielu krajach. Hotel opanowany przez niemieckich turystów ale takich z DDR
• Ureche (10/5): Un sejur reușit! - - Locația hotelului excelentă, foarte aproape de mare, de plaja, doar traversezi aleea și ești pe pontonul plajei. - Curățenia hotelului este prioritara și foarte bine aplicata începând de la recepție, toaleta de la recepție, sala de mese, terasa și baruri pana în camera unde zilnic se face curățenie , îți aranjează patul, se schimba prosoape și lenjeria patului dacă ii dai de înțeles ca dorești acest lucru. Felicitări pt asta !!! - Am avut o camera standard fara vedere la mare,cu vedere la gradina,umbroasa, cu 2 paturi twin mari , cred ca de 1,4m latime salteaua foarte confortabila pe care le-am unit iar, patul suplimentar pt baietelul meu de 9 ani era de 1m lățime cu saltea confortabila de-asemenea, baie curata și dotata cu uscător , balconul foarte mare cu măsuță și 2 scaune și un uscător de rufe mare foarte folositor. - Plaja cu nisip fin amenajata cu umbrele, cu măsuțe și șezlonguri suficiente pt toți, nu a fost cineva sa nu aibă o umbrela sau șezlong la plaja , bineînțeles cei mai matinali în linia 1 iar , cei mai puțin matinali în linia 2, a fost intr-o zi în care am ajuns pe plaja după 09:30 și tot mai erau umbrele cu șezlonguri libere. - Masa tipica ca și la un all inclusiv dar ok, mie mi-a plăcut foarte mult pizza lor care era pregatita și coapta în fata ta în timpul mesei. Sunt gustări și între mese (pizza, hotdog, sandvișuri calde, dulciuri și înghețată) gustoase ,am probat, foarte folositoare pt copii care nu își găsesc pofta de mâncare în intervalele orare alocate meselor. - Arhitectura interioara cât și exterioara a hotelului foarte frumoasa cu spatii mari interioare. - Poți plăti cu card bancar în lei. Un sejur reușit. Mulțumim Booking.com și H. Sentido Neptun! - Parcarea se plătește 20 lv/zi ,stiam lucrul asta de la început de când am rezervat, doar ca nu am avut loc în parcarea hotelului și am fost dus pt a parca în fata altui hotel, in drum nu dupa o bariera ceva mai ferit de trafic , ci lângă bordura , la 3 străzi fata de hotel - Aglomerația stațiunii, seara pe strazi combinație de oameni printre mașini, calești cu cai, biciclete , motociclete..... - Preturi foarte mari la parcul de distractii
• Пролет Терзиева (9/5): -
• Юлия (9/5): -
• oxana (10/5): - הכל אין
• Constantin Georgian (9/5): -
• nihat (8/5): -
• Stanimir (10/5): Отлично - Хотела е много добър, персонала е отлично подготвен и изключително любезен. Стаите и хотела са чисти и приветливи. Храната е много вкусна, на мен ми липсваше разнообразието на риби и морска храна. Междинните хранения са невероятни. Като цяло препоръчвам хотела. Бих го посетил отново. Липсата на паркинг и допълнителните разходи за него.
• Yueksel (5/5): -
• Daniel (10/5): -
• Yueksel (5/5): -
• Vasile (10/5): Minunat, fabulos, o sa revenim cu drag. Familie de 6 membrii. - Curățenie, personal amabil si foarte atent cu turistul. Clătite si gofre zi de zi. Mancare la discreție, de la creveti la oua poate, prăjite, omleta. Recomandam cu drag familie cu 3 copii mici. Plaja privata, șezlonguri si umbrele pentru toată lumea. Barul de la piscina bine aprovizionat. Sandwichuri calde realizate la barul piscinei . Dulciuri, gogoși, înghețată la discreție, bere, cafele, sucuri totul la discreție. Nu exista ceva sa ne displaca. Inclusiv curatenia a fost realizata pe exteriorul hotelului. Totul lucește.
• Yueksel (6/5): Good location with very poor customer orientation! I won’t recommend it to friends and family. - Location closed to the beach with private area was good and convenient. The food and beverage was far below average for a 4-star hotel. Working staff was mostly polite, the management team rather uninterested and almost snobby. No parking possibilities, even not allowed to stop the car in front of the hotel for loading & unloading.
• neagu (3/5): Dezamagitor. - Curatenia. Nu exista parcare proprie, te duce paznicul de la intrare la o parcare de langa ce se plateste cu 20 leva pe zi, dar acolo ti se cere pe fata si bacsis de minim 10 euro . Galagia de la parcul de distractii ce tinea pana la 2-3 noaptea. Mancarea nu era diversificata, majoritatea prajiturilor erau mediocre. Cafeaua era foarte proasta si berea la fel. Bauturi locale de proasta calitate. Vin alb si rosu ce erau ok, nu aveau vin roze. Sezlongurile erau ocupate cu prosoape de la ora 5 dimineata , astfel nu gaseai nimic liber aproape de apa dupa ora 9:00.
• Viski (7/5): - Ce mi-a plăcut camera curata patul și perna confortabil resortul e curat peste tot băuturile sânt ok in rest apa de la piscina rece plaja curata apa marii după masă e plina de alge la capitolul mâncare e buna dar cam putina la ce preturi au ar trebuii sa fie mai multa varietate de mâncare și micul dejun același lucru una cu alta a fost bine dar nu mai revin
• FlorinD66 (10/5): Sejur prea scurt dar excelent - Nu este prima oara cand merg la acest hotel. De fiecare data am fost foarte multumit. Nu am ce reprosa
• Bodurov (10/5): - Всичко е на ниво, обслужване,персонал ,изхранване Посещаваме го редовно 😁
• Calin (10/5): -
• Irina (10/5): - Absolut totul la superlativ curatenie,mâncare, pozitia,plaja privată,piscinele. Un hotel de nota 10.
• Marcela (10/5): Sincer nu mă așteptam să fie de bine - Foarte primitoare Nimic de obiectat
• johanna (8/5): Vi kommer komma tillbaka - Närheten till havet var underbart, lugnt och skönt hotell. Personalen kunde dålig engelska, utbudet av mat kunde varit större.
• Nargis (10/5): - Konum, denize yakınlığı, personel, oda manzaram❤☀ havuz, yemek, mükemmel Pizzalar❤, dondurmalı waffel ❤ 4. Kez gidiyorum her yıl mükemmel, we Love Neptun.
• Iliana (9/5): -
• David (8/5): Return visit enjoy staying - Very clean hotel and staff friendly. Bar closes too early.
• Paulina (9/5): - To jest najczystszy hotel w jakim byłam. Położony przy samej plaży z dużymi pokojami, przepięknym widokiem na może i dobrym jedzeniem. Na relaks all inclusive naprawdę polecam! Bardzo duża ilość plastikowych kubków jednorazowych. Nawet gorącą kawę mi w takim podano. Rozumiem, że przy basenowym barze, ale mimo wszystko. Również brak wydzielonych miejsc dla palących. Ciężko było czasem zrelaksować się przy basenie, bądź zjeść śniadanie na zewnątrz ponieważ wokół otaczały nas kłęby dymu.
• Bubbles1993 (10/5): - Ne-a placut totul, de la camera, priveliste pana la tot ce tine de mese, mancarea diversificata si muulta, la fel si partea de bauturi. Nu a fost nimic care sa nu ne placa.
• Florentina (10/5): - Totul a fost minunat
• Dezider (10/5): -
• Duma (7/5): -
• Andrew (9/5): - Location polite staff good food drink
• Silvia Stoienescu (10/5): O vacanta relaxantă - Hotelul este amplasat foarte aproape de plaja,personalul amabil,curățenie se face zilnic în camera, mancarea este foarte gustoasa si diversificata,copiii au avut de unde sa aleagă, este a doua oară când am mers la acest hotel și ne-am simțit foarte bine.Camera noastră a fost un studio cu vedere spre parc,dar fiind în lateral aveam vedere si spre mare,camera spațioasă.Restaurantul foarte bine organizat,între mesele principale mereu găsești ceva de mâncare,copiii noștri de exemplu mâncau pizza fiind facuta proaspăt le plăcea foarte mult.In septembrie vom reveni tot la acest hotel.Pe plajă sunt șezlonguri și umbrele gratis,am folosit mai mult piscina interioara apa fiind plăcută,nu foarte rece...am fost și cu copiii sa se joace în nisip și în mare,am folosit și zona de jocuri a hotelului cu masa de ping-pong care nu era contracost. Noi nu am găsit ceva care sa nu ne placa,ne-am simțit foarte bine.
• Traveler03668928795 (10/5): Fabulous hotel! - The first impression in the foyer is grand!The place is spotlessly clean and I do mean spotless!The housekeeping staff never stop.They even brush a good bit outside the hotel street and beach side!My room was see view.The room itself was a genorous size ,the stuff in the fridge needs to be paid for.Any other A.I. I have been in its included.It is to be fair,made clear in room info.The beds are so comfy and housekeeping are there every day if you wish.Any member of staff if they see something not ,just so,they sort it,incredible.The two members of staff,who stand out particularly for me,is a young woman in the lobby bar,Maria,who even when busy,will go out of her way to help with doors, a family.with a pushnchair,the smile never leaves her face!The receptionist ,Eli.Her English is great, her sense of humour and devotion to making your holiday all it can be is truly wonderful.Personally,the food left me wanting but I never went hungry.The waiting staff are so efficent and helpful.The weather wasn't too kind to us but the sauna and steam room eased it a bit though!The beach is beautiful.All in all a great hotel.The crowning glory is their staff.They make everyone feel welcome.Thanks to all,you made my holiday just the little bit extra special!
• Жу (10/5): - Всичко беше на необходимито ниво
• Dan Alexandru (10/5): -
• Florentina (10/5): Excelent pentru o vacanță - Totul a fost la suoerlativ Totul a fost bine
• Elizabeta (10/5): Perfect stay - Location, cleanliness, everything is excellent! Great animation team! Thank you Paco! The boys on the pool bar are super! This year also free sun beds on the beach! Nothing. May be I missed variety of fish for dinner compared to previous years.
• Adela C. (10/5): Minunat! - Totul a fost minunat!
• Amanda Jones (10/5): -
• Amanda Jones (10/5): Great value, location and food. - location, staff and food. Cocktails only served on Terrace bar. Would be nice to have these at the pool bar as well.
• Zsotyi (10/5): Szívesen visszamennék - Elhelyezkedés, bő ételválaszték
• Marian Glavu (9/5): - Locația,mâncarea,personalul au fost ok. Pe timpul sejurului nu sau schimbat prosoapele.
• Irina (10/5): - Servicii foarte bune, mâncare diversificata și foarte gustoasă, amplasarea excelenta. -
• alex nicberg (9/5): אם הייתי צריך לבחור מלון,הייתי חוזר אליו שוב, הצוות עוזר בכל דבר, קרוב לטיילת ולים - מלון ברמה מעל הממוצע,אוכל בשפע רמת הניקיון טובה,וצוות שעוזר בכל דבר לא היה
• Lixandru Mihaela (10/5): Loved our vacation - The hotel was very clean, food diversity, big pool, a lot of activities. We loved the big bed and our baby lover it too No parking (you have to park at another hotel and pay)
• Петър (10/5): Приятно - Всичко беше на ниво Не ми предложиха вариант за паркиране.
• Jiri (9/5): -
• agnieszka (9/5): -
• Leonard (7/5): Great hotel building and location, but poor staff and client service - Great beautiful hotel, luxurious, clean, right on the beach, on the promenade. Amazing spacious room, double view. Big private beach, with a lot of sunbeds. Nice pool. - all staff speak very poor English and they all lack hospitality, friendliness, they don't know how to make you feel like a true guest, they don't smile, they look like they would avoid you if they could - very bad policy for beach towels - deposit of cash 30 leva/towel which they refund you at checkout. But, it's blocked cash, as a foreigner, what do you do with cash 100 leva on your last day? You need to exchange and lose on currency. Please, the hotel manager, rethink this policy, it's really bad - minibar is with money. I found this awful. No water during your stay. - overall food is medium, not bad, not great, but I have to admit I found at least one great dish for each meal - breakfast is exactly the same each day, you get tired of it, even placed on the same exact spots, no effort from their part - drinks, alcohol, juices are pretty bad - sports area is a joke, you need to pay for pingpong and pool table - no beach bar - parking is 20 leva/day, exactly near the hotel
• Bianka (10/5): - .
• Bård (9/5): -
• Relu (10/5): Fabulos. -
• Eki (10/5): toller Urlaub - alles
• Bodurov (10/5): -
• Mihail (10/5): - Locatia este excelenta, amplasata pe malul marii cu plaja si sezlonguri proprii. Meniul a fost destul de diversificat, restaurantul avand suficiente locuri, atat in interior, cat si la exterior. Personalul a fost amabil si atent, curatenia impecabila. Ne-am simtit foarte bine si cu siguranta daca o sa revenim in Sunny Beach, o sa alegem acelasi hotel. Nu a fost nimic sa nu imi placa.
• Alexey Eromenko (8/5): -
• Angela Holmes (9/5): - Staff helpful, hotel beautifully clean and food excellent . Evening entertainment missing
• Елица (9/5): - Общите части, стаята и изгледа от нея, бяха страхотни. Стаята голяма и комфортна. Страхотен, всеотдаден аниматорски екип, без почивен ден. Вкусна и грижливо приготвена храна. Хавлиийте и чаршафите останаха несменени за 6 дни. Почистването в стаята беше повърхностно. Паркинга- спирайки с колата пред хотела още преди настаняването, млад господин от охранителна фирма, обяснява как отпред може да спират само колите на шефовете, и колко бързо трябва да сваля багажа и да се изместя на платения паркинг на съседен хотел. Много ни напрегна това бързане и отношение, а не че се плаща /знаехме предварително/ При тръгването беше същото...
• Dmitry (9/5): - Все было прекрасно: идеальный вид на море, можно встречать рассвет. На пляже у отеля свои лежаки без дополнительной платы. В целом отель очень ухоженный, по еде всегда можно было найти подходящий вариант. Большинство постояльцев из Германии. Не хватало отварной овсяной каши на завтрак (обычно ожидаешь что она есть в таких хороших отелях)
• Krzysztof (10/5): Excellent luxury hotel at the price where anyone can stay. - Big hotel with the big and clean rooms. There was nothing to not like it....
• Ovidiu (10/5): - Un hotel foarte bine organizat,curățenie în fiecare zi,mâncarea foarte bună,și cu gust,plaja foarte aproape, nisipul fin și curat,terasa mare unde am găsit mereu loc sa mâncăm, O sa mai revenim. Măsuță la șezlonguri nu exista Piscina cam rece, macar cea de copii trebuia incalzita Parcarea cu plata 20 leva pe zi Barul din camera se plateste
• Remus (9/5): Superb ! - Curat, ingrijit, meniu variat, locatie excelenta, pe plaja, in centrul statiunii Atentie la camerele cu vedere la parc din aripa de nord, foarte aproape (aprox 50-100m) de parcul de distractii, destul de galagioase, nu e grav - muzica se opreste pe la 23.30
• Чубенко (10/5): -
• Daniela Moldovan (10/5): Vacanta relaxanta - Locatia perfecta, pe malul marii, minunat mai ales daca sunt si copiii mici, camerele mari, foarte curate si manacare foarte diversificata si gustoasa. Apa in piscina un pic cam rece, nu e o alternativa grozava, in zilele mohorate, iar sala de jocuri situata la subsol nu are lumina naturala si nici o aerisire optima.
• Kesimci (7/5): Tekrar gitme konusunda emin değilim - Oda temizliği ve konumu harikaydı Bar kısmında çalışanların tavırları ile çocuk eğlence alanlarının olmayışı
• Cristian (9/5): Per ansamblu ok - Condiții foarte bune. Mancarea bună dar puneau in exces condimente pe cartofii prăjiți, pe carne etc, care aratau ca boiaua si care prin cantitate deveneau deranjante la gust și la stomac. Ușile de la camere nu sunt izolate fonic ca si la alte hoteluri de altfel. Pe plaja lipsesc masutele dintre șezlonguri. Lipsa parcare proprie. Pe acoperișul hotelului trebuie instalate panouri solare si toată energia folosita pentru a incalzi apa rece din piscina.
• Iulia (10/5): -
• Gergana Trapcheva (9/5): -
• Koray (8/5): - Lokasyon çok iyi, sıcak yemek çeşitleri az, ara ikramlar (pizza vb) yeterli değil. SPA ekstra ücretli.
• Halil (10/5): - Essen war sehr gut

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