TownePlace Suites by Marriott Nashville Smyrna

Location: 990 Colonnade Drive, Smyrna, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Exercise/lap pool
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• Studio with Two Queen Beds - Hearing Accessible

  Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Studio with Sofa Bed - Hearing Accessible

  Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Studio King Room with Sofa Bed

  This studio features a fully equipped kitchen, 32-inch flat-screen TV, and free WiFi.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Studio with Two Queen Beds

  This studio features a fully equipped kitchen, 32-inch flat-screen TV, and free WiFi.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Studio with Adapted Tub - Mobility and Hearing Accessible

  Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• One-Bedroom King Suite with Sofa Bed

  Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed and Roll-in Shower - Mobility Accessible

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Carol (9/5): Enjoyed our stay - Breakfast was good. The room was good and quiet Nothing
• Carlotta (2/5): Not good at all - The location Cleaniness of the room Phone service
• Nathaniel (9/5): -
• Michael (9/5): Comfortable and clean - Its location Nothing
• BRENDA (10/5): - SAFE, FRIENDLY STAFF, CLEAN
• Blanca I (8/5): - The pool was closed and ut as 90 degrees our whole trip. Also booked a king gce us a double when i asked why the ssid because i booked with expedia that my king ro was not guaranteed.
• Williams (10/5): -
• Philip (10/5): - nice and quiet.
• Carla (10/5): - Staff was amazing!!! Roll in handicap shower flooded the whole bathroom floor every time shower was used. Quite a fall hazard.
• Matt (10/5): - Good stay
• Ferguson (10/5): -
• Julie (8/5): - New
• Carter (10/5): - Great new property close to Nashville and surrounding towns. Pet Friendly, super clean, and the breakfast was exactly what was needed. Rooms have cooktops, Microwaves, and even a dishwasher! Stay for a night or a month! Quiet and the pool was sparkling and refreshing!
• Vernecia (10/5): Exceptional -
• Lamee (10/5): - I like the room it’s very big and very nice.
• Theresa (8/5): - Nice and clean but they not clean the room daily
• Dawn (7/5): Fine for 1-2 people for 1-2 nights. I wouldn't stay here longer because of the tiny bathroom/counter - didn't eat the bathroom is tiny. No good for more than 2 people
• braddO7579BX (10/5): Very good staff - The staff are incredibly helpful and kind. Especially the front desk staff and the head of housekeeping. Niecee is the housekeeping manager and she was more than helpful, we asked for extra pillows , she brought the biggest ones they had, we needed to add a mattress topper to the bed for my wife due to back issues, that was also no problem at all. Niecee is the best!
• Justin (10/5): - Very clean and staff was very friendly! The breakfast was amazing with lots of options.
• Dana (10/5): Exceptional -
• Amanda (8/5): Very good -
• Mike (10/5): Exceptional -
• Thomas (10/5): Exceptional - Excellent breakfast
• Jamie (10/5): I'd do it again! - Desk gal was so kind and personable
• Stephanie (10/5): We were there for a funeral.the boat gave USAcard that really tooour family.it was a great stay - Family No complaints
• Verified traveler (8/5): Quiet Hotel with good service - Visited Nashville for a business trip. The hotel was in a good location for where we needed to be, but with traffic and everything it was not easy to get downtown. There was one restaurant within walking distance. We had to Uber to everything else. The hotel was clean and check in was quick. The breakfast was a pretty typical hotel breakfast. The whole breakfast area was very clean. This is a great option if want clean rooms and quite area to stay.
• Susan (10/5): - I read the reviews on Expedia, and they were all true. Friendly staff and check in was a breeze. The hotel is very clean, and new
• GeorgeGkh4 (10/5): Great stay. - Had a great experience. Room was great. Got really great service. Treated well at check-in and check out. Nice area around Nashville to stay in. Thanks so much. Breakfast was great enjoy the sausage and eggs. The boys only thing I wished I had was regular bread (white and/or wheat options) that would be great. Def will stay again.
• Teresa (8/5): Very good - Beds. Super comfortable. Room. It was so big and nice Breakfast. It could have been better. Shower. The water pressure was terrible, but not a deal breaker.
• Stan (10/5): - Walked in the door and the staff was great. Stayed great til we left. We will be back!
• Verified traveler (10/5): Clean, comfortable, quiet, and friendly staff - The hotel was very clean and comfortable. the room qas very quiet, and I did not hear any outside noise, which is always important to me for optimal rest. The staff were very friendly and accomodating going above and beyond to make sure we had everything we needed for a comfortable stay
• Destiny (10/5): - I traveled with my infant and husband. Our room had a kitchen. Everything was clean. It was quited as well.
• N3368BIgregf (10/5): Highly satified - My wife and I were temporarily displaced from our house due to an insurance claim from June 23, 2024 through October 31, 2024. We can not express the gratitude and the professionalism of the staff, Very friendly staff!!!! If I could give more than 5 stars I would, Highly recommend this hotel.
• Veross (10/5): - very good place to stay clean and safe
• David (10/5): Wonderful - Staff friendly clean and comfortable rooms. Great location off the highway with no road noise. Best hotel breakfast I have had, gentlemen working the bar was very attentive and keep area well stocked and clean. Would definitely stay again
• Tammie (10/5): - I loved the kitchen with a large refrigerator
• CAROLYN (4/5): - Roaches in room and at pool Odor in room
• Julie (10/5): Exceptional -
• Philip (10/5): - Clean, comfortable and convenient.
• Pete (10/5): - Best place I've stayed in, super clean, great people!
• Nazmul (10/5): - Clean
• Jackie (9/5): My stay was nice. The rooms are spacious and beds were comfortable. Breakfast was yummy and had lots of grab and go item - The location is good. It is close to retail stores, restaurants, and the interstate. I wish the swimming pool was larger. My bathtub could have really used some Draino as the drain was clogged.
• Brion (8/5): Very good -
• Clayton09 (10/5): What keeps us Marriott customers for life. - After being on the road 11 hrs my husband, children, and I were exhausted. I called Towneplace Suites in Smyrna and Alex booked us a room. She was so nice and accommodating. I have an autistic son who was in need of milk and she got us 2 cartons, saving my husband from hunting some down. Keep in mind our encounter was at 0256. As a frequent traveler these experiences are what keep me brand loyal. I will be calling corporate about our experience as well! Thanks for going over and beyond, Alex.
• Jeanine C (10/5): - Stay was excellent. All staff members were courteous, professional, kind and helpful. Will definitely stay there again.
• melaniebU2336NG (10/5): 5 stars - Everything is clean and fresh. Even the extra pillows/bedding. Smells amazing as soon as you enter the hotel. Breakfast was good. Staff was sweet and approachable. Definitely will be staying here again when we are back in town. Definitely a five star review from us.
• SRAVANTHI (8/5): - Nice Staff
• 880maryannk (10/5): Decent value just 25 minutes from downtown Nashville - While attending a wedding, my husband and I stayed in this property. It was located within a 20 minute drive to both Nashville and the wedding in Nolensville with quick access to the freeway and shopping/restaurants. Compared to the price of hotels in Nashville, this was a great value. We stayed in room 113. We parked our car at the east end of the hotel and this room was a 15 second walk out the door to our parked car, when coming and going. The hotel has easy access to the freeway but there was no freeway noise in the room. This room definitely smaller than other TownePlace Suites we have stayed in but we weren't in the room much. Breakfast was the standard free fare with many packaged items. The selection of snacks and beverages available for purchase in the lobby was limited. If you're wanting a snack or beverage I would purchase at the super Target in the shopping center just across the freeway. The condition of the hotel was a little run down, scraped walls, the lobby sitting area carpet edge is rolled up and definitely a tripping hazard. When trying to print my boarding passes at the computer in the lobby, the printer was out of ink. The staff was friendly and welcoming.
• Kelvin (10/5): - Great stay
• 711darenw (10/5): Great Place to Stay When Visiting Nashville - Quiet and clean hotel close (but not too close) to major attractions. Carmen, who handled breakfast was extremely cheerful and helpful each morning, giving us suggestions of what to do/see. Breakfast was the normal spread, with lots of choices.
• Tiffany2174 (6/5): It’s just ok. Won’t stay again. - TownePlace Suites in Smyrna, TN gives the impression of modernity but falls short. The cleanliness is commendable, yet the rooms are small, with a lingering odd odor. The linens and decor feel outdated, belying the hotel's seemingly new exterior. A notable drawback is the premium Wi-Fi, for which I paid extra, yet it was frustratingly inconsistent, frequently losing connection. The noise level is another concern, as sounds easily infiltrate the rooms. Opting for a top-floor room is recommended for a quieter stay. Even with a noise machine, the noise was bothersome. Overall, it's an adequate choice, but not outstanding.
• annekP4288XK (10/5): Great spot outside of Nashville - Very comfortable and clean space. The staff care about keeping the hotel in good condition and ensuring you're happy with your stay. Beds are cozy to sleep in, breakfast area maintained - both in food and cleanliness Would happily stay here again!
• scottmR6571LL (10/5): Great experience. - Great hotel! Breakfast every morning with Carmen was great always cheerful and happy. Very clean rooms. The staff at the front desk was always very helpful. The gym is 24/7 very clean. Hotel is in a great location, only 17 minutes from Nashville.
• 266stoneym (8/5): I'll Be Back - This is a wonderful hotel to stay at. The staff is professional and welcoming. As a Marriott rewards member, I must say it is so wonderful to find a Marriott true to brand. Breakfast was good, especially the pre-packaged waffles. There were two drawbacks: lots of hair in the shower and the bananas were well past their shelf time. Nevertheless, I have flagged this hotel to stay at the next time I am in Smyrna. Management, please do not comment on this post. When I looked at reviews prior to posting, I found this tacky. You have a great establishment and team. Don't defend yourself against haters or petty people. See you next time.
• Michelle (10/5): - This is a very nice place my mother in law was in hospital this was just down the street people were great so clean
• LiterateWanderer (8/5): Convenient location in Smyrna, TN - For the most part, we enjoyed our stay here. The bed was comfortable, the room was quiet (we never heard any noise from neighbors or outside), the building was clean and well-maintained (although the ironing board was super rickety and wouldn’t stand flat on the floor). The room (a studio) did have a slightly odd arrangement. You enter the room directly into a hallway-like space that has the kitchen all along one wall and the closet door on the opposite wall. This meant you couldn’t really leave the closet door open as the room door would bash into it. The couch directly faced the foot of the bed. The TV was mounted on the wall adjacent to the side of the bed (but not adjacent to the bed directly). This meant that it did not face either the couch or the head of the bed. One person could sit sidewards on the couch (the arm of the couch was slightly raised, suggesting this was the preferred position for TV viewing), but two people could not comfortably watch the TV. Temperature: The heating and cooling was adjusted by a thermostat that only cools to 66. The unit didn’t make any obnoxious noises. Bathroom: The bathroom did not have enough counter space for setting out personal toiletries. The only towel bars were the multi-bar affair often affixed above toilets. This had to hold all the clean towels as well, so it wasn’t useful for hanging towels. The shower was well designed, with space to set soap and shampoo if you bring your own, a glass wall and door, the faucet on the wall opposite the shower head so you didn’t freeze or scald yourself turning it on, etc. Breakfast: Typical Marriott. Not much else to say. Location: The property is easily accessible to various major roads and is near many restaurants, including some really good BBQ.
• madfett (10/5): Great place for an overnight while on a road trip from Orlando - We stayed at the Towneplace Suites for one night while traveling home from Orlando. This is a great Towneplace Suites with nice rooms and an almost full kitchen with easy access to the interstate. Close to many shops and restaurants. Complimentary breakfast was excellent and there were many hot and cold options. Room was a good size, well appointed and in good condition. Outdoor pool was closed during our visit presumably because of the temperature. No hot tube. We've stayed at other properties in this immediate area and this one is the best that we've stayed at but can be higher priced. We would definitely choose this hotel again if the price was right.
• Tiffany (10/5): Nice hotel - Great hotel located right off the interstate and only about 20-30 mins away from downtown Nashville. Also close to shopping and groceries if you need that. The hotel was very clean and comfortable beds. Breakfast was good. Check in was quick.
• David (10/5): - Well done! Great room and breakfast. Will stay again!
• Carla (9/5): Clean, comfortable and convenient - The hotel was nice. Nothing fancy or extra but super clean and maintained. The staff was very friendly and professional. I enjoyed my stay- there was nothing I didn’t like.
• 711rickyg (10/5): Unbelievable great service - The whole experience was an absolute pleasure. The reception ladies, Kimberley and Alex, were so friendly and couldnt do enough to help and make our visit comfortable and friendly. The lady who did the breakfast, Carmen was great. Carmen was a big friendly smiling face with friendly banter every morning she was working, had a lot of laughs with her. All this has made our minds up that because of these lovely ladies we will be back again and definately be staying with them again. Thank you very much ladies.
• sandra (10/5): - From checkninnto check out everyone and everything was great. Staff was amazing! Property a little dated but very comfortable. Bed was comfortable, pillows not so much but i brought my own. Everything was clean, breakfast was a plus.
• GeorgeGkh4 (10/5): Great Lil’ hideaway - Best place ever to stay in the Nashville area. Great accommodations. Places to eat, shop, event locations including Bridgestone, Grand Ole Opry,, Nissan Stadium and MTSU’s Murphy Center are all great places to visit while in the area. Hotel staff are great and will try to meet accommodations to the guest(s) need. Will be back to stay for sure.
• Anonymous (10/5): Exceptional -
• pine129 (10/5): We stayed a long time and the staff were great. - This was a long term stay for our family while our house was being repaired. We loved the quiet room and comfortable bed. Staff were excellent, especially housekeeping and breakfast room. Very accommodating. I discovered this hotel was concrete and cinderblock construction which kept the noise very low. Our room had a full kitchenette, but we found there was no venting. Cooking smoke caused at least 2 smoke alarms. Why have a kitchen exhaust hood with no vent! And windows did not open. Our bedroom door was locked by accident with toddler sleeping inside. The staff did not have it at least could not find the tool to open the door. After 30 minutes I was about to call the fire dept to gain access when the front desk clerk got creative and gained entry. This long delay was a serious safety concern for us. Honestly management did not address this adequately when I brought it up. Nevertheless this was a great hotel for long stay.
• Tabitha (2/5): Not staying at the property again. - Location- Right off the interstate Pool is very very small. The rooms had an unpleasant odor when first entering them. Air didn’t work and dirty shower. Was moved to another room and housekeeping tried to come in my room twice on this visit and once on a previous visit early in the morning. I was told I would receive a call from management and never did. Gave it a second chance, because the first stay wasn’t bad besides room service coming in the room. This second time it just wasn’t clean enough, had an odor, & I’m pretty much over housekeeping at this point. Never staying at this location again.
• Francesi007 (10/5): Awesome - Great location and Hotel , everyone from Kimberly the customer service person to Carmen who does the breakfast Awesome job both of you but a big shout out to Zac ,kelisey camen and Kimberly who always smiling , helpful
• Corri (8/5): - The property is nice and the hotel room is big and great to have a kitchen after a long drive. Will be back
• micahl155 (10/5): Made my work day!!! - I went for work and so I had a strange schedule and had to leave at different times. And never had time to eat or fix food. Every morning breakfast was ready and hot. Carmen put together a morning care package for me since I was running out the door. And for days this was my meal for the day! Everyone was great. But breakfast was my favorite thing! It makes or breaks your day! Thanks!!!!
• Sarah (8/5): - The stay was great, the rooms were clean and the beds comfy. Breakfast was good.
• williambB6054OU (10/5): My first experience - Staff was attentive and friendly. Carmen was "Johnny on the spot" in the breakfast area. The hotel was clean and well maintained. The rooms were comfortable and even offered housekeeping during our stay.
• Safari50291841449 (6/5): Quiet, Clean, BUT Breakfast Is Horrible - My wife and I stayed here in mid- March. A safe, quiet location off I-24 in Smyrna, TN 25 minutes outside Bridgestone Arena. The room was clean, comfortable, quiet, overall couldn’t ask for a better stay. The front hotel staff was awesome and did everything to make sure you had a great stay and we did…….BUT….. hang on……Here it comes……. Breakfast was nasty. Suppose to serve from 6:00 am - 9:00 am. We got there at 8:00 am and left at 8:30 am. When we arrived selection was minimal. One bagel, some oatmeal, runny fake eggs, greasy fake bacon, pre-packaged sandwiches & quiche, and a few hard boiled eggs. WAIT…..HERE COMES THE REASON for RATING…… The breakfast lady was working hard at cleaning the tables but not getting the food out. She cleaned everything, the tables, the chairs, the countertop, the bagel & bread tray, the tongs, and the trash can ……. ALL WITH THE SAME RAG! She was definitely cleaning, but please change rags. Please put out food or change Breakfast times to say Starts at 6:00 am and stops at 8:00 am. After 8:00 am, good luck eating because we are cleaning. If breakfast experience was better we would give you a five rating. Happy 43rd Birthday to my wife!
• Teresita (10/5): - Safe, very clean, excellent facilities and close to restaurants.
• Corey (9/5): Superb -
• Valaitis (9/5): Superb -
• Anonymous (5/5): Passable -
• Jill (6/5): Pleasant -
• Jonathan (10/5): Great place to stay - I would definitely stay here again. It was easy to get to, parking lot was well lit, check in was easy and quick and very friendly, and the room was nice. The room was clean and it was nice to have the little kitchen area. I didn't hear any noise through the walls or from outside. Beds were comfy and we slept good. It was only 20 minutes from the zoo which is where we were going. Overall the place seemed clean and safe, the staff seemed nice, and the room was comfortable to be in.
• Dionne (10/5): - Tabi, the front desk clerk was helpful and friendly. I appreciated her help.
• Courtney (10/5): - This hotel has been one of the best ones I have stayed in! So comfortable and feels like home!
• Keith (10/5): Worthy of the High Rating - One of the best hotel stays ever. We'll be back if we travel this way again.
• Sophiea (10/5): - Will stay again!
• Vicki (10/5): - What a comfortable stay. He room was well organized with plenty of storage for a longer stay. Every person on the staff was extremely friendly and helpful. We stayed for 4 nights and it felt like home!
• Scott (10/5): - Room was very clean, staff was very friendly. I don't have anything negative to say about this hotel. Plus, they're doing real breakfast food in the mornings! I've stayed at a few hotels the past year and they've all stopped giving out hot food.
• Verified traveler (6/5): - I liked having the full size fridge and availability of ice machine to refill cooler. I came for a sporting event so we had lots of water and drinks with us. The pool was nice hut really cold which was surprising since it was really hot out. The continental breakfast was inconsistent but still provided for an on-site free option.
• Sean (10/5): Overall out standing - The hotel staff is pretty friendly, accommodating abd help full. Most of the cleaning servers are great with the exception of one long haired gentleman
• Verified traveler (4/5): Dirty Bathroom - I am not sure why this hotel has such high reviews. The bathroom had a public bathroom smell with dirt and multiple hair stuck on the sink. This was not something that was not cleaned from the previous guest, but it appears to be had been there for a while. The toilet had marks inside the bowl. You can guess what kind of marks. There was garage around the bin in the bathroom. We were staying here for a night on our back to FL. If we had not arrived so late at night we definitely would have moved to another hotel. The reason for us picking this hotel was because of the high reviews and the EV charger. The charger saved us some time in the morning, but still definitely not worth the stay.
• Verified traveler (8/5): - Best hotel at that exit. I had the pleasure of staying in all of them over the years :)
• Rubio (8/5): YONI - Everything was great overall!!! Room was not ready at arrival...other than that it was great.
• Verified traveler (10/5): - Great
• Stacy (10/5): Family friendly comfort - Traveling with young children is difficult so you can imagine our excitement when we found a reasonably priced room with a full kitchen. The staff was friendly and accommodating. Thank you for a great stay!
• Verified traveler (10/5): - The staff was so nice and friendly. The room was nice and had everything we needed for a weekend stay.
• Connie (8/5): - Good experience. Very friendly and helpful staff.
• Verified traveler (10/5): - The room was very uniquely designed.
• Verified traveler (10/5): - !
• Anthony (10/5): Business Travels- Awesome Place! - The stay was amazing, very comfy and very clean. With all the amenities needed to make my stay easy. The staff was very friendly and even offered complimentary water for the room (which was a nice touch). I recommend this hotel, and will be staying here whenever I am back in the Nashville area for business.
• Rita (10/5): Pleasantly surprised! - Hotel was top notch. Restaurants in area were closed, we’re assuming because of weather. So we found a grocery store, bought food and we’re thrilled that our suite had everything we needed to cook, utensils, plates, glasses and space to enjoy our meal. Turned out great for us. Loved the room and staff. Booked another Towneplace for tonight.
• Verified traveler (6/5): - Not as clean as I expected based on ratings I read. Stove in kitchenette rimmed with grease and there were splashes on doors, cupboards and appliances from previous guests not wiped up. Staff was very responsive to concerns and very friendly.
• julian (10/5): Solid, awesome - I stay here often for work... Love this place, it really feels like a home away from home. Also, they have EV chargers, (tesla included) which is important for me
• RuthieB (8/5): - Kitchenette was outstanding. Full size refrigerator, stovetop, microwave, and dishwasher! Everything was clean. To us, the beds were uncomfortable. Also, room temperature couldn't be adjusted. Heat was set to 72. Too warm for us.

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