Fujisan Onsen Bessho SASA
Location: 9-1-18 Kamiyoshida East, Fujiyoshida, Yamanashi, 403-0032, Fujiyoshida, JP
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Luxurious Body Treatments and Facials
Indulge in rejuvenating body treatments and facials at Fujisan Onsen Bessho SASA for the ultimate relaxation experience.
Recreational Hot Springs and Karaoke
Unwind in the hot springs or showcase your vocal skills at the karaoke sessions offered at the ryokan, perfect for a fun-filled stay.
Complimentary Buffet Breakfast and Vending Machine
Start your day with a delicious buffet breakfast and enjoy the convenience of a vending machine for anytime snacks or drinks during your stay.
Book now to experience a blend of relaxation and entertainment at Fujisan Onsen Bessho SASA, nestled in the serene Fujiyoshida area.
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 02:30 PM - 06:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 2:30 PM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booking Half Board rates and requiring dinner at the hotel must arrive by 7 PM. Guests with dietary restrictions or food allergies must contact this property at least 4 days in advance of arrival. Requests cannot be accommodated at check-in.
Amenities & Facilities
- Free breakfast
- Electric car charging station
- Free WiFi
- Garden
- Luggage storage
- Karaoke
- Designated smoking area
- Elevator
- Gift shops or newsstand
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Front desk (limited hours)
- Free train station pickup
- Free self parking
- Free buffet breakfast
- Free train station drop-off
- Electric car charging station
Rooms Available
-
Fukuchi A Japanese Western Room with Open Air Bath, Mt. Fuji View [With Yamanshi Wine Lounge Access]
5 Twin Beds
1076-sq-foot room with mountain views
Club/Executive Level - internet access in the lounge
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Spring water bathtub
- Bedsheets provided
-
Mizuho Western Room with Open Air Bath, Mt. Fuji View [With Yamanshi Wine Lounge Access]
2 Twin Beds
517-sq-foot room with mountain views
Club/Executive Level - internet access in the lounge
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Spring water bathtub
- Bedsheets provided
-
Asumi B Western Room with Open Air Bath, Mt. Fuji View [With Yamanshi Wine Lounge Access]
2 Twin Beds
474-sq-foot room with mountain views
Club/Executive Level - internet access in the lounge
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Spring water bathtub
- Bedsheets provided
-
Fukuchi B Japanese Western Room with Open Air Bath, Mt. Fuji View [With Yamanshi Wine Lounge Access]
5 Twin Beds
861-sq-foot room with mountain views
Club/Executive Level - internet access in the lounge
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Spring water bathtub
- Bedsheets provided
-
Asumi A Western Room with Open Air Bath, Mt. Fuji View [With Yamanshi Wine Lounge Access]
2 Twin Beds
635-sq-foot room with mountain views
Club/Executive Level - internet access in the lounge
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Spring water bathtub
- Bedsheets provided
Guest Reviews
- Clement (10/5): - Excellent service, the food was really good. The baths were clean and really comfortable.
- Amber (8/5): - Bed and pillow were hard making for a rough night of sleep in western room. Otherwise amazing property. Wish we would have booked more than 1 night
- Andrea (10/5): - I had a wonderful stay with my young teenage daughter. It waas one of our most memorable experiences during our first visit to Japan. We loved our room - Asumi A Western Room with Open Air Bath and a view of the majestic Mt Fuji. The grounds were beautiful. Dinner was great and we loved dining in our room. Breakfast was ok. Staff was very friendly and the customer service was top notch. During our stay, my daughter accidentally left her rings in one of the bathrooms in our room and didn’t realize it until much later. To our surprise, the hotel contacted us, letting us know they had found the rings. Not only did they hold onto them safely, but they also went the extra mile and arranged to have the rings sent to the next hotel we were staying at. Their honesty, care, and willingness to help made a lasting impression on us. We already can't wait to return in December and experience their hospitality again. Highly recommend!
- Yin Ling (10/5): - For people who wants to take bus to Fuji mountain, please check the schedule with the front desk. We did not check and found that the schedule was different from the website. You need to plan the shuttle well so that you don't miss the bus, or just take a taxi in order to take the bus. We ended up waiting for 45 minutes in the bus stop. It could be helpful for the hotel to print out the bus schedule for the guests, as English communication sometimes is slow and could discourage guests from asking questions. Otherwise, the stay was fantastic!
- Sheryl (6/5): - I felt that the food was terrible, really the worst.
- Connie (10/5): - Really enjoyed this hotel
- Gabriele (10/5): - Great stay and bathing in the different onsen Is a magnificent experience to do!
- Ryan (10/5): - Location was beautiful. Staff was amazing. Property has a bunch of things to see and do.
- Natalia (10/5): - Words can not describe the amazing wonderful experience we had. From the Hotel pick up, to the hospitality of the employees. Ohh my god. The staff make you feel like royalty. It was definitely an experience. The breakfast buffet was the best that I've ever had! Quality food, after Breakfast we walked the gardens. Oh And the in room dinner presentation was so unique and delicious. We also saw a Taiko drum performance and had bingo which I won 1st place luxury pillow. I would come back in a heartbeat. Thank you to the staff members for giving us an amazing opportunity to visit.
- hawaiiantraveler2016 (10/5): Bessho SASA.......a most memorable onsen experience - My wife and I enjoyed our 2 nights at Bessho SASA. We selected the Fukuchi A onsen with a terrace and in room onsen. WOW! It was a most memorable time with blessings of clear skies and awesome views on Mt. Fuji while soaking in our in room onsen on our terrace. Their Japanese philosophy of "omotenashi" is evident in all aspects of onsen. Their Japanese greeting as you arrive at their onsen is so special. Their Kaiseki dinners are five stars! We had our dinner served in our room and their kitchen is on the same floor! Dinner was expertly prepared and presentation was five stars! Their well groomed grounds was impressive. They have a river flowing through their property with a walking path and bridge. It was beautifully landscaped. I would recommend this onsen for couples wanting a very special and memorable time with their spouse......
- Chavanan (6/5): - The outdoor onsen on the 10th floor is the best of this hotel. The room looks old and bad lighting make it worse. I spent more for the corner room to see the Mount Fuji view; however, the weather is bad and end up see nothing. In such case, the extra charge should be void for customer.
- Shu (10/5): - Vip service experience, friendly staff, beautiful building and delisous in room dinner
- Isaac (10/5): - Wonderful view and experiences
- wendy (8/5): - Too expensive
- Yu (10/5): - Place is nice staff is nice
- Ileana (10/5): - Beautiful views from the onsen on our balcony
- Wen (10/5): - Great place with wonderful dinner and breakfast. Friendly and helpful staff!
- Tsun Yin (8/5): - Everything is good except for the breakfast buffet. Best if in room breakfast is also included like dinner.
- Ee Seng (10/5): - The whole experience was excellent. All the staff were attentive and available at all times. The amenities (especially the in-room hot spring) were excellent. The in-room dinner experience was a highlight and the hotel was able to cater to our dietary needs in a creative and tasty way. I would return again in the future.
- Eric (10/5): - My wife and I LOVED staying here! We were lucky and Mr Fuji came out from behind the clouds for sunset and I watched it from the roof onsen. The next morning my wife got up for sunrise on the roof onsen. There are unobstructed views of Fuji from up there and 3 different temperature pools (the higher up the pool the higher the temperature). We also enjoyed our private onsen in our room together and the lovely meal the hotel prepared for us. The many lounges, the tea room, the amazing service, and the expansive garden with the onsen for feet made this a truly unique and amazing experience! I would love to return again someday! Thank you for having us and treating us so well!
- Robert (10/5): - 5 out of 5. Place is top notch and staff is amazing! Wonderful place to unwind in a traditional environment. Will return 10/10
- Hui (10/5): - If you want an onsen experience this is a hotel to book It comes with in the room dining and breakfast provided The bed were really comfortable the sheets are so comfortable! Hoping to buy some online! Service is exceptional Lots of things to do in the hotel great experience!
- jacquelyn (10/5): - Me and my son love it. The room with the pool, with the view to Mount Fuji was the highlight of our trip. The 9 course menu was delicious. Very clean. Well come back
- Theresa (10/5): - Incredible service, views, and hospitality.
- Ana (10/5): - Absolutely a wonderful experience!!! The garden is stunning. Amazing view! Room is wonderful, food is delicious and the staff is very kind and welcoming. Loved every minute of it.
- Hannah (10/5): - Really good ryokan! Taiko show was very good
- Tracy (10/5): - Spectacular, life changing experience. 100000/10
- James (10/5): - This property was an amazing escape from the bustling cities in Japan. The staff was attentive and welcoming. Our dinner was great and the dinner service was top notch. Our room included access to a great breakfast buffet, as well as a drink in the wine lounge, and snacks/treats in another lounge. The garden and tea service were wonderful as well. My husband enjoyed the rooftop onsen during sunrise (as the sun peeked over Mt. Fuji) - sadly, I wasn't able to check it out since the women-only time was in the evening and we had dinner at that time. Our only complaint was the lack of information readily available about getting to the property. When we arrived, after a rather stressful bus ride, local bus ride, and then a difficult walk, we inquired about how to get to the Shinkansen the following day and learned about a shuttle that we wish we had known about sooner.
- Scuby (10/5): - 5/5 stars. The staff were incredibly friendly. The rooms and the private onsen in our room was absolutely amazing. I was afraid because my partner and I had tattoos that we would be treated differently, but instead they made us feel welcome and special! I will be definitely be coming back to this place the next time I'm in Japan. Also, the garden was stunning. If you can find the Mt. Fuji viewing gazebo, you can get some really awesome pictures of Mt. Fuji.
- Jorge (10/5): - Everything was AMAZING!!!!!
- Nathan Alson (8/5): - A Bit More Traditional Property - The downside is the evenings dinner - it was a step down from the last visit (approx 1 year ago)..!
- Bailee (10/5): - A wonderful experience
- Eroll (10/5): - Staff was very nice, attentive, and helpful. They even greeted my girlfriend and I at the shuttle entrance. They are also very apologetic that there is a language barrier, although we are the ones who should be apologetic! Loved this stay and will for sure come back.
- MostJean (10/5): AMAZING> really great for a one night quick trip from Tokyo - We stayed here in January 2023. It was AMAZING> really great for a one night quick trip from Tokyo. Were so close to Fuji with great views of it - clouds did obscure it for a while but that is nature - we had a private onsen and it was heavenly. Soaking in that watching Fuji from the hottub was wonderful. Felt very out of time there. Similar vibe in the rooms, some tatami rocking it with 80s boardroom aesthetics. I liked the mix. We had the kaiseki meal in room which was delicious and a treat and the kids loved their version of kaiseki which included a triple plated feast complete with Japanese food layer and a burger layer. They ate it all. We used the public onsens too - it was boys day for the rooftop and we girls got the basement one, beautiful gardens around the indoor / outdoor onsen and so nice to introduce young daughter to public bathing at Fuji no less! The drum show at nighttime was excellent too, all in all a great hotel to quickly dip into some of the more traditional japanese culture.
- Travis (10/5): - Overall, I had a great stay at Fuji-san Onsen Bessho SASA. The room was really nice and the private onsen with a view of Fuji-san was great to relax in. The hotel had plenty to do on the property including Green Tea Ceremony, Taiko drum show and exploring the gardens. The only negatives were that the room inside was a little bit dated and did have a damp/musty smell inside, which made it hard for me to fall asleep. It is also not very walkable, but that is more of a Fujiyoshida issue so I would recommend renting a car to solve that problem. Overall I would stay here again. The Washoku dinner was amazing!
- Carl (6/5): Inconsistent service; beautiful decor - Incredibly disappointed to pay $700 for one night and be told by the front desk that I can’t store my luggage with them after checking out. The staffer wasn’t even apologetic about it. This left a bad taste in my mouth since there were no lunch options inside the hotel and my wife and I had to carry our luggage to a nearby restaurant in the rain just to have lunch. The private bath had no temperature control and was too hot. On the bright side, the meal service lady was amazing and super friendly, and the taiko drummers were awesome, and bingo was a fun touch. The garden is beautiful and the interior decor is an eclectic feast for the eyes.
- Ritu (8/5): - This is a lovely property with a great garden and very nice public onsens. Lot of great options for food. A few things to be aware of. It is a bit out of town and while the hotel does provide a free shuttle it cannot be pre booked so you have to call and then wait. From kawaguchiko it can take upto 20 mins or more and then another 20 mins or more to get to the hotel so worth keeping in mind. The hotel itself is a bit dated but the common areas are still very nice and clean. My only complaint is that we booked in the more expensive Bessho SASA rooms. We stayed two nights. These rooms are not at all great value for money. The rooms are small for three people with no place for bags once there is a third bed. No bedside tables (no space). The in room dining meant that the only place where we could keep things needed to be cleared out including moving suitcases out of the way! Rooms are on 4th and 5th floor of 10 floor hotel and while they do have views of mt Fuji the higher up rooms have better views. The private onsen is nice but they have other rooms with private onsen. All of this could still be considered not a huge deal but the worse was that our room had a smell of cigarette smoke coming from the vents. The hotel staff smelled it and apologized and gave us an extra room on the ground floor to sleep in but this is hardly ideal. The next day they moved us and while the smell of smoke was a bit less it was still there. At over $1000 per night for a room, this seems poor value
- Sydney (8/5): Good Stay for our Honeymoon - Wonderful experience and everything was clean and well prepared for us. We’ve been to other ryokans as well and just reviewing our experiences all together, the food could be better and the aspect of celebrating our honeymoon and having it be special could’ve also been nice. For example, other places set up balloons and take pictures of us and give us a small gift when they knew it was our honeymoon and we chose their accommodation. For this place, there was nothing special they did to celebrate our special moment with us.
- Helen (10/5): - Nice view of the Fujisan and excellent service
- stephen (10/5): - Fantastic authentic Japanese experience.
- Qing Xiang (10/5): - Good
- Betty (10/5): - A+ experience. Free yukatas to rent. Breakfast buffet very fresh. Rooms very big. We had the open air onsen which was very hot and nice to soak in at night
- Susan (10/5): - We booked this hotel as a rest stop between Tokyo and Kyoto. It exceeded our expectations. The service was impeccable, lots of amenities on site. Dinner and breakfast were great. Felt like like we were at a resort. Highly recommend booking a room with a private onsen, we had one with a view of Mount Fuji and it was serene. I regret not staying here longer.
- Paul (6/5): Poor wine selection & grumpy hostile staff - The rooms were great, but you couldn't get a drink after 10 pm. The staff were always apologetic about everything but never offered a solution, for example the wine list in the dining room was very poor compared to the Wine Tasting Room we paid extra for. Why have a wine tasting room and not offer the same wines on the menu for dinner. At times the staff were almost hostile. The Karaoke rooms were not open despite not being told about it when we booked the hotel..... a big disappointment. The outdoor swimming pool was filthy, looked like it hadn't been cleaned for months, I know it was outside but it was a beautiful day. Clean it and get a cover, either that or put fish in it. The gardens were beautiful and well tended. The Japanese tea Ladies were very kind and attentive. The stay was ruined by the poor attitude of the manager when complaining about the wine choice and quality of wines available to purchase on the menu. We were made to pay for the sweet wines that were really pudding wines that were sold as dry white.....ridiculous. They could do a lot better with the right attitude towards their customers. Would I go back.....not sure, many to chose from so probably unlikely.
- Patrick (10/5): - Great location with activities at the hotel. Dinner was included with my package which was a great experience. The staffs were superb.
- Frank (10/5): - The service at the hotel was beyond expectations. The amenities offered were also very good and made the stay super enjoyable. Would definitely stay here again if I were looking for a ryokan.
- ABDULLAH (10/5): - perfect garden !!
- philip (10/5): I would go again, the servixe was top of the line! - We had a wonderful stay at this hotel. The service was impecable to the start until the end of the stat! The dinner was great and the amenities and activities were perfect. I would recommend if you want to experience how the boogie people love for one night! I would go again!
- Delaney (10/5): - Nicest hotel I’ve ever stayed at. Felt like a princess.
- Verified traveler (10/5): Wish We’d Stayed Longer - The service was hands-down the best I’ve ever experienced from a hotel. We only stayed one night, but we were still treated well. The lady who served us a traditional Japanese style dinner was very polite and fun. She made us feel at ease. Of course the food tasted phenomenal, especially the Wagyu beef. The Japanese garden is expansive and serene. It even has a foot bath. Both the 10F and the 1F onsens were fantastic. The bedding and pillows were also extremely comfortable. Our room had a private onsen with a view of Fujisan (when the clouds weren’t covering it). I’d say the private onsen was worth it. The staff have varying abilities to speak English, but we had no issues. Solving how to find transportation to the ryokan was a bit difficult for the first time. We took a bus from Tokyo Station, which might be easiest, although you are limited to one checked bag and you need to find the right bus stop. You may want to ship your bags if you have more luggage. If we hadn’t done that, we’d have taken the Fuji Excursion train from Tokyo. Once we made it to Fujisan aka Mt. Fuji Station, though, we simply used the pay phone inside the station to call the hotel to request a pickup shuttle.
- Daenielle Marie (10/5): Best part of my trip - Me and my partner loved our stay here. It definitely was the star of our Japan trip. From the beginning to end, every single person was so nice and so helpful. Would recommend to anyone and everybody.
- Alex (10/5): - This was such a perfect location my only regret was not staying longer. Having a perfect view of Mt Fuji from your bed was life changing. The hospitality we saw while staying will forever be unmatched highly highly recommend staying here if you’re ever near the area.
- Eldon (10/5): - Relaxing
- Stephanie (10/5): - We only stayed at Fujisan Onsen Bessho SASA for one night but wish we were able to stay longer. From the moment we arrived the staff was friendly and attentive and the property is beautiful, with great views of Mount Fuji. There are so many amenities on site and with our private onsen we had the opportunity to slow down and relax, just what we needed after the hustle and bustle in Tokyo. Highly recommend!!
- Marion (10/5): - Amazing!
- Ching Tze Rita (10/5): - Hotel Staff are enthusiastic, friendly & polite. But Waitress at dinning restaurant kind of green, not experienced enough, most important was lack of knowledge on Japanese wines
- My (10/5): - The staff were super friendly and welcoming. They provided everything you will need and made sure we were given detailed information regarding the amenities that was provided. The food was amazing and the view of Mount Fuji die for! Highly recommend this resort to anyone!
- Joseph (10/5): - Very nice for the experience and views of Fuji
- Tucker (10/5): BEYOND WORDS - This is by far the best hotel I’ve ever experienced & probably ever will experience in my life. From the property, to the garden, pool, bar, restaurants, AMAZING room, AMAZING staff. Id be honored to stay here again. HOWEVER, This needs to be said, the address on Hotels.com is incorrect. Idk if this is the hotels fault or the websites fault but make sure you go to the right place. This hotel is located inside the Kaneyamaen hotel building. If you put the address on Hotels.com into google maps it will bring you an hour walk in the wrong direction. I’ve attached a picture of our view from our room, the breakfast we got at the cafe overlooking the garden, and the free drinks in the lounge right outside our room.
- Fiona (10/5): - Perfect
- Rebecca (10/5): - The nicest staff and amazing hospitality. It was an unforgettable experience, thank you! Would definitely stay here again.
- Rachel (10/5): - Beautiful gardens, excellent dinner and breakfast buffet.
- Joanna (10/5): - Dining is comparable to Michelin 2 or 3 star rating restaurants. Impeccable service and in-house facilities. Will definitely stay here again.
- Olivia (10/5): - Incredibly friendly staff with a lot of activities to participate in on site. Hotel is perfectly tucked away in nature—great escape from the bigger cities.
- Yuting (10/5): - Very high quality of service and the hotel is clean and beautiful
- Chrissie (10/5): - Beautiful gardens in the back; the Onsen was amazing with views of Mount Fuji. Staff was very kind and helpful. Dinner was outstanding with 8 courses. We had a room for 5 with private onsen with a Fuji view and used the 10th floor one as well. Spectacular stay and completely worth the price. Massage chairs are a must do as well as the tea house. Free drinks and snacks in lounge is another plus. Breakfast was a buffet with omelets and Japanese and western breakfast items . They had drum show and piano bar with free drink ticket and they have karaoke rooms that you can rent out . It was far from Kyoto to get there but the hotel helped reserve us a shuttle tour from the Shinkansen station that goes to the mt Fuji museum and it was interesting to learn more about it. Would love to return one day.
- Jean-Philippe (10/5): - beautiful garden, staff friendly, gorgeous installation and all around amazing facility, so much to do that you will need a full day just at the facility to explore it all! We will definitely spend more night there next time.
- Nicolas (10/5): - Excellent stay, open air bath in rooms and impeccable service at bessho sasa
- Johnson (10/5): - Very nice place to relax and enjoy shows and the view of Mt Fuji!
- Christina (10/5): - Amazing service, helpful staff and clean amenities.
- mark (10/5): - The service was outstanding, the property gorgeous and the food was excellent. This property is a bucket list ryokan experience. Upgrade to the Beso Sassa level rooms. The private patio with onsen and view of mount Fuji was spectacular. I must go back again in my life.
- Maianh (10/5): Japan2023 - Absolutely Perfect!! We love everything about the hotel - We love Most all the onsens especially our private onsen. Thank you ALL the staff for making our first Japan hotel to be the most pleasant.
- Renee (10/5): - Beautiful property and very nice staff
- Jeffery (10/5): - We stayed in the western style room. The in-room private onsen was beautiful and had a view of Mt Fuji. The hotel is very relaxing with lots of extra amenities for guests of Bessho Sasa to use.
- Barbara (10/5): - Hotel? No. More like an oasis. Loved every minute of our stay. Our attendant guided us to our room, giving us a tour of the amenities as we walked. Our room was stunning. More than enough room for a family of 4. Private Onsen, dining room, sitting room turned second bedroom for my kids plus our bedroom. Each of the two modern queen beds were fitted with silk sheets. Which matched our silk pajamas. Traditional Japanese attire for walking around the hotel and the beautifully manicured gardens. Lucky for us, the clouds parted to give us an amazing view of Mount Fuji from our dining room, Onsen the sitting room and the public rooftop Onsen. Will be back.
- Kimberly (10/5): - Exceptional experience! We got a room with a private outdoor bath and a view of Mount Fuji and it was amazing. The hotel properly was incredible with the most stunning garden and open-air public baths.
- Gregory (10/5): - The property gardens and in room dinner was fabulous!
- Nathankenson (10/5): Fuji onsen experience - We spent a night in this hotel. The check in was very smooth. One thing I didn’t like is I have to wait for their shuttle for very very long time. It was actually the bus shuttle that cause us to miss to see the full Fuji mountain before the cloud starts to cover the mountain. Plus it was the bus’ fault that cause us to miss a lot of intro greeting and their garden experience. People should get there in the morning and really experience that whole day of this hotel can give you since their bus shuttle runs slow and delay.
- Laura (10/5): - This was one of the best hotels that we stayed in Japan. It was not cheap but worth the price. The reality was exactly like what they showed in the picture. We got a perfect view of Mt. Fuji from the room patio. The kaiseki meal served in our room was exceptional. The room was so spacious like a house. Bessho SASA is part of Hotel Kaneyamaen and claims the 4th and 5th floor of it. The main hotel has a public onsen facing Mt. Fuji on the 10th floor. They have an app that tells you how crowded is it by the hour. But the open time frame is super short (6-9am for ladies in the morning and 3-6pm for men in the afternoon). Try to check in early (2:30pm) because they also have a complimentary tea experience (tea and pastry included), and a private lounge area that you can get drinks and cookies. The lounge also has a massage chair which is nice. Unfortunately a lot of these great amenities close at 6pm before dinner is served. So if you arrive late, you'll miss out on all these. The breakfast buffet was also very nice. Overall, it was a very pleasant experience and we thoroughly enjoy our stay at Bessho SASA! highly recommended!
- Liezel Lynn (10/5): - Was very surprised about this place! The service, staff, amenities, property, and food were great! Mt Fuji was even out! There's a shuttle that takes you to and from the station or even the lake! Our only complaint is that we wish we stayed here longer.
- Kevin (10/5): - This place is a wonderful getaway. Although I do wish that the timing of the areas will remain open a little longer than 6pm or 9pm since most travelers are not aware of the free amenities that are offer there. The meal that comes with the room is to die for. The view is perfect and the atmosphere is great. The breakfast buffet is perfect to end the 1 day getaway.
- Rajeshwar (10/5): - Amazing facilty with great views of mount fuji. Well worth the price given all the amenities
- Pei Leng (10/5): - The superb view of Mt Fuji is certainly the key pull factor but it’s really weather dependent. Staffs were friendly and professional.
- Jenny (10/5): - Maybe my expectations are low. It was my first ryokan/onsen experience. First off, the service was amazing. They were helpful and super nice and catering. The view of my Fuji was beautiful! Of course that depends on weather. This place is expensive but it was very worth it. They give you vouchers for you to redeem. Like, the tea house for tea and snack, then when you officially check in, they ask if you want tea and snack. Also there is a complimentary lounge with basic alcoholic beverages, juices and biscuits. Even at night they have a drum show then a night lounge to get a free cocktail. They guide you to your room and give you a run down on things for when the onsen is open, different areas you can see within the vicinity of the ryokan. The scenery is amazing. There is a map where you can walk around and see. The garden is amazing. Loved our private onsen. And there were free beverages in our room that they told us were free. The breakfast is really delicious. Kaiseki (dinner) we had was so beautiful and intimate. It was a dream staying here. I highly recommend.
- Seth (10/5): - The staff was extremely helpful and took great care of us. The amenities and services were top class. Best of all, the views were amazing and the in room hot bath was great.
- RUTH (10/5): - Everything was great
- Diana (10/5): - Amaaazing from reception to check out. Soo many service staff eager to help and English translation menus and info. Also def come early for all the activities you can partake in! Lounge room with alcohol until 6p, garden with tea, welcome drink, onsens, taiko, bingo, live piano. You are kept busy the whole time til you sleep!
- Verified traveler (8/5): Recommend - Amazing views of Mt Fuji. We enjoyed our stay and the food is fantastic too. had private Onsen so did not make it to Had common one. Room is very clean and well maintained, but some parts of the private Onsen had a bit of mould on the walls and the shower screen needs some descaling (glass has become very spotted).
- Jennifer (6/5): - I was here once in 2019 and things are drastically different durin my 2023 stay. Staff was all young and inexperienced. Lady that led us to the room talked loudly in mandarin, when we do not even speak the language. The property must have changed ownership. The food was poorly done, and is not even close to the caliber. The staff rudely kicked us out of 3rd floor lounge while we were having some tea in the evening. They said it was closed. Seriously if the tea is available for guest to serve themselves, let them. We are not loud nor obnoxious, we were just sitting there sipping on tea due to ingestion from dinner. Our private onsen in the room was a bit dirty. There was hair on my bed upon arrival. The garden seemed to be expanding so lots of slippery mud.
- Connie (10/5): - Love this place and enjoyed very much
- Manijeh (10/5): - Amazing onsen in a sweet mountain town. Definitely a bit out of the way of the other Mt. Fuji resorts but I found that perfect as it was lovely and quiet in the best ways. One of the best places I’ve ever stayed!
- Lingwen (10/5): - Very good experience, love it! Thank you for your hospitality
- Sofia Elena (10/5): A must experience - A must stay! Beautiful place, great service. We will return
- Tiffany (10/5): lovely hotel with private onsen - incredible service, from check-in in room (with tea and snack) to meals and just incredibly friendly staff. room and onsen was very clean. extra cozy in the provided outfits.
- Roxanne (8/5): Highly Recommend - We went here to relax and bask in the presence of Fuji. It was an amazing place to stay and we really enjoyed our stay. The Private, in-room onsen with Mt Fuji view was next level. The 8 course meal was also excellent. Even in winter the large garden area was impressive. Very few spoke English and when they did it was very little. This did not impact our stay at all. It was fabulous and relaxing. There were no in hotel lunch options but there is a very nice grocery about a 10 min walk away. The hotel will also pickup and drop off at the train station.
- ROXANA (10/5): - I would absolutely stay here again!
- Wei-Hsin (10/5): - Excellent staff and environment
- Suet Hin (8/5): - I requested 5 futons and only realised upon check-in I wrongly booked for 2 persons instead of 4 persons...so finally we have to pay 101,000 Yen additionally but with no dinner provided. I am grateful for the help of the staff in helping us share the food, but I think it is heavily overpriced with 2 dinner sets not provided (given the short notice)...although I have to admit I have much responsibility too in making the wrong booking. Just feel sorry for my family who have to pay extra but with no full set of dinners. But the place and the dinner was really good.
- Su Ping (8/5): beautiful onsen that leaves one refreshed - We are fans of hot spring and have to say the difference about this in room onsen is the authentic feel, stunning mt fuji mountain backdrop, aesthetically design comfort and the winter weather makes the difference. Our dinner is served in room. We stayed for 2 nights and they made effort to check on our dietary preference in advance. We don’t take beef and they take pain to ensure this is not included even in soup stock. They also made efforts to provide and plate different dishes each night. We are Glad we didn’t plan a lot of activities as this is one spa you want to stay in. You can do nothing or partake in their varied activities such as drum performance, bingo, tea in the garden and piano performance in lounge. We left feeling refreshed and happy.
- Robert (6/5): - Not tattoo friendly! The hotel was really nice, check-in was smooth and the Taiko show was really good. My wife and daughter really enjoyed the hotel public onsen but I was forced to stick to my room bath since the hotel does not permit tattoos in the public onsen. The room dinner was really nice as well as the breakfast. I feel the tattoo rule should be stated here on the hotel information instead of letting me know after booking. I would recommend this place but I would never stay here again until they come to the modern ages where everyone with tattoos are not automatically criminals.
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