Club Sun Heaven - All Inclusive

Location: Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475, Alanya, TR

Star Rating: 5 Stars

Property Type: property

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Full-service spa
• Fitness facilities
• Newspapers in lobby (surcharge)
• Arcade/game room
• Nightclub
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Karaoke
• Designated smoking area
• Street parking
• Concierge service
• Elevator
• Fitness facilities
• Supervised childcare/activities
• Arcade/game room
• Free breakfast
• Nightclub
• Full-service spa
• Meeting rooms
• Pool umbrellas
• Billiards or pool table
• Tours/ticket assistance
• Wheelchair accessible parking
• Waterslide
• Snack bar/deli
• Turkish bath/Hammam
• Playground on site
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Beach sun loungers
• Pool sun loungers
• Beach towels
• Free buffet breakfast
• Private beach nearby
• Newspapers in lobby (surcharge)
• Banquet hall
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Standard Triple Room

  1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

  Balcony with garden views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, twin sofa bed, and desk; extra futon mattress (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Free WiFi
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Free extra futon
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Room

  1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

  323-sq-foot soundproofed room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, twin sofa bed, and desk; extra futon mattress (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Free extra futon
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Family Room

  2 Twin Beds and 2 Double Beds

  646-sq-foot soundproofed room, balcony with garden views

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - 2 bathrooms, shower, slippers, and free toiletries

  Practical - Safe, twin sofa bed, and desk; extra futon mattress (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Turndown service
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Free extra futon
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• 659evgeniao (10/5): Amazing vacation! Amazing team - We had a wonderful vacation at this hotel! Everything was perfect the rooms were clean, the food was delicious with lots of variety, and the atmosphere was very relaxing. But what really made our stay unforgettable was the animation team! They were absolutely amazing!! Full of energy, kindness, and fun. Especially Polina. Every day they created a great mood with games, dances, and evening shows. You could really feel that they love what they do! A huge thank you to all the animators for making every day so bright and full of smiles. You are the soul of the hotel! ❤️ We would love to come back again!
• 969canu (10/5): Superrrr - Hotel really good, i was with family and we were so happy !!! Animation team amazing and animator Elmira which doing morning gym soooo perfect person! İf you need good hotel choose this one!!!!
• 22kasiam (4/5): Done - All was fun until I met KUBILAY beacerfull about this guy. He is nice and everything but he is a scam&mer. I dont like it. He play like he is the victim of everything, that his baby mamma leave him etc but its bul8lshit. Please becaerfull
• gicikg (10/5): Good - Super hotel animatorki są goat really . We are have really good vacation in this hotel. We are like this food, all shows and all activity with animators. Good and clean area. We Are really like this hotel🥰
• sevcannng (10/5): Excellent.!! - I stayed at Club Sun Heaven last year and honestly, I wasn’t very satisfied with my experience back then. However, I decided to give it another try this year — and I’m so glad I did! The improvements are really noticeable, from the overall service to the atmosphere of the hotel. Everything felt much more organized, clean, and welcoming. A special mention goes to Ugur, the animation manager, who has been incredibly helpful and friendly throughout our stay. His energy and support really made a difference and added to the positive experience. Well done to the team for turning things around. I will definitely recommend Club Sun Heaven and look forward to coming back again!
• U2999SQelify (10/5): A Huge Improvement From Last Year Fantastic Stay! - We stayed at Club Sun Heaven Hotel again this year and I must say, the improvements compared to last year are incredible. Last summer one of the biggest issues was that almost everything was spoken in Russian, and it was quite difficult to communicate in Turkish or English. This time, the hotel has made a huge effort to change that announcements, activities, and daily interactions were much more accessible in both Turkish and English, which made the whole experience far more enjoyable. A very special thanks goes to animator manager Uğur, who went above and beyond for us during our stay. He was always approachable, professional, and genuinely kind. Uğur helped us with everything we needed and really made us feel welcome. The entertainment team was full of energy and created a fantastic atmosphere day and night. Overall, I’m really impressed with the changes and improvements since last year. It feels like the hotel has listened to feedback and taken real steps to make everyone’s stay more comfortable and fun. Looking forward to coming back again!
• turalaxer (10/5): All inclusive - it was a 2 hours private transfer from airport to the hotel. From the beginning to the and all hotel staff was nice and hardworking. While our stay the temperature was crazy high. It was hard to see people under that sunshine but still hardworking. It was a good stay and I like it. I would come back.
• jirka_22_ (8/5): If you make it nice, it can be nice. - I would like to compliment the receptionist, Mr Mustafa, who helped me vwith a room, pool view. Mr Kenan at the pool bar was also very friendly. On the other hand, the ladies at the spa were tricking tourists with 15-minute massages for free. We spent 14 days in July 2025 and generally had a nice stay. I would recommend taking care of the beach. The stones and rubbish on the sand were not good. A little further from Alanya, but by bus 20 min. you are there. Konakli was also nice. There were also too many Russians for my taste. So, if you're a Russian guy, you might be happy there. :)
• 632khatunac (4/5): - very dirtty hotel! beach dirty! sleap very bad! i dont recommended this hotel! a stay with family this not 5 stars hotel!
• 918vikk (8/5): overall not bad, I recommend visiting - good service, great atmosphere, friendly staff. clean and tidy, constantly cleaned, tiles wiped dry. pools were cleaned every evening. excellent entertainment programs, animation. Thanks to the nice service and friendly Chef Halil.
• Traveler63987717634 (10/5): A silent family hotel. - We had a rest with the children at the end of June-beginning of July. We arrived at about 13:00, the reception told us to wait because the rooms were not ready yet, no one imposed the surcharge, but it was not logical either - we went straight to the dining room for lunch. The room was given in the new first building on the 5th floor, which is also the 6th, since there is also floor A. The room is compact and fresh. I didn't like the fact that there is no hallway - the entrance flows smoothly into the room. A double bed, a bunk bed and a folding sofa turned out to be convenient for our children - the sofa was immediately moved to the bed since the son is always rolling and falling, and there are sides here, the daughter immediately took the bunk bed and said she would sleep with her mother, so I got a double bed) The bathroom is good, the balcony has a view of the sea and old boarding houses, things flew off the first night - workers go to collect from the roof every morning, then they became smarter and began to tie up light headscarves and similar children's things. The elevators were a little stressful sometimes, but not critical. We were cleaned every day, towels always seemed to be changed, there are no complaints about cleaning the room, but there is a slight feeling that the cleaning is superficial or something, I don't know how to explain it, purely because of the little things, for some reason it seems so, but it didn't bother me. Beach towels are changed every 3 days, many wrote - we don't need any criticism at all, take them away in the evening before 7, they told us there was nothing to replace them in the afternoon - hand them over in the evening, we'll return them in the morning. That's what we did (changed 1 time out of 10 days of stay). Bars are normal. The staff is quite adequate. The main bar with cocktails, in the canteens, the beach and the Benjamin cafe only beer, wine and soda are not critical. The dining room is normal, everything is fine. By the end of the rest, the occupancy rate increased and boarding problems began for dinner - of course, this is unacceptable for the hotel, they started coming by 7, I noticed that people started to be taken to the 3rd building, but after two evenings of wandering with children in search of places, they did not take risks and began to come at 7 pm, after 7:40 already there are no problems with seats, it is in the interval from 7:15 to 7:40. The snack bar is great, the Benjamin cafe with a grain coffee machine, tea and cozy tables under a tree, the place where we always rested between activities is just respect for this place. Ice cream on the beach from 14 to 16 and in the evening from 20 to 21 unlimited, everyone ate too much. The tortillas are delicious on the beach, just like everywhere else, however, the snack bar is not far from the beach, sometimes they brought food to the children from there, it didn't bother. Two large pools, one with a slide and one for children 40 sm - we were in the children's rooms during the day - the place is good, but there are no sun beds, the children's pool is deprived of them. The sea was a bit dirty, I can't remember if it's like this everywhere in Alanya or if it's like this here, the approach is quite normal in front of the bar - washed pebbles in a step and then the sand is gentle, if you move to the right there are cobblestones. We read reviews about a bad entrance, took corals - we never put them on. The animation was good, they left the children in the mini club without any fear at all, they didn't feel much in the activity, the contacts were limited to leaving the children for an hour after lunch and an evening minidiscoe, there weren't enough children for more and they went to sleep at 21-22 and they themselves were squeezed out. In general, everyone really liked the hotel for a relaxing family holiday, no one got sick for the first time, everything was without incident, they liked the areas for spending time such as Benjamin, rope beds, a good mini club, gazebos on the beach, a children's pool. I didn't like it (there is always something in the hotels, we haven't had perfect ones yet): 1. It turned out that there is a 4-star hotel of the same owner nearby and they have a common beach. It is also not clear what system they use to let people in 5 * from this hotel, or whether it is arranged that way, or whether they pay, but when there are not enough sun beds and dinner in the dining room in search of a place, it is not acceptable for the owner or the manager to be big, who is in 4 *, of course, the buzz. 2. It seems that the staff goes around cleaning, but I didn't see the tables being wiped at all, they always wiped themselves with napkins (in public areas, everything is OK in the restaurant), the sun beds are not cleaned on the beach, the bins are not cleaned, the tables are not washed, or it is done so rarely that I have not seen it more than once. In other hotels, they already run before you lie down, shake off the sand, adjust the umbrellas, it's kind of strange with this. Administrators can be seen walking on the balcony, drinking tea. 3. The reception staff is strange, it's not critical, once they came for the fallen things - one says go to the second, he says there are no keys, come tomorrow, as a result, the Russian-speaking girl got everything. 4. Paid Wi-Fi of $ 2 per device - I bought 2 ESIM. I noticed that at the beginning there were mostly Russians, at the end of the 50-50 vacation with Poles, I didn't see much Germans and Britons, maybe one by one, my daughter made friends with Ukrainian girls, everything is quite friendly. Maybe because there are no Germans and Britons, the quality of service is lame, they say, these people are already grabbing? The hotel has the potential to be excellent on all fronts: set up a clean service, keep guests away from the parking lot, build a pier, and there will be a top.
• 282ivok (2/5): Complaint about Sum Heaven Family Hotel and Unacceptable Service - I would like to express my deep dissatisfaction and file a formal complaint regarding the service and an incident that occurred during our stay at Sum Heaven Family Hotel. During our stay, we went for dinner and left our personal belongings by the pool, as is customary in hotel resorts. We were away for approximately 20 minutes. Upon our return, we discovered that our belongings — three towels, children’s inflatable toys, and other items — valued at over €90, had disappeared. From other guests and staff, we found out that the items had apparently been removed by hotel staff or security personnel. We approached the reception, where we were told that within three days, the security guard would show us where the items were and how to retrieve them. However, not only were our belongings never returned, but we also received no help from the staff. The attitude from the personnel was unacceptable — they were uncooperative, shouted at us, and the entire communication was conducted with visible disrespect. Furthermore, no solution or compensation was offered. We only received empty promises such as “come back tomorrow”, “wait for the guard”, or “we are still investigating”, without any real action being taken. The belongings were never returned, and we felt robbed and humiliated. Considering the incident, we do not recommend this hotel to anyone — neither to families with children nor to solo travelers. This experience left us extremely disappointed, as we expected a completely different level of service and safety from a five-star hotel.
• 391m_rcisk (2/5): Complaint Regarding Poor Service and Missing Items at Sun Heaven Family & Spa - I would like to express my deep dissatisfaction and formally submit a complaint regarding the service and a serious incident that occurred during our stay at Sun Heaven Family & Spa. During our stay, we went to dinner and left our personal belongings by the pool, as is common in hotel resorts. We were away for approximately 20 minutes. Upon returning, we discovered that our belongings – three towels, children’s inflatable toys, and other items – with a total value of over €90, had disappeared. We were later informed by other guests and staff that our items had been collected by either staff members or security. We approached the reception, and we were told that within three days, the security staff would show us where our belongings were and how to retrieve them. However, not only were our items never returned, but we also received no real assistance from the staff. The attitude from the hotel personnel was completely unacceptable – they were unhelpful, shouted at us, and treated us with obvious disrespect throughout the entire situation. Moreover, we were offered no solution or compensation. We only received empty promises such as “come back tomorrow,” “wait for the guard,” “we are still investigating,” without any actual action being taken. Our belongings were never returned, and we felt both robbed and humiliated. Given what happened, we cannot recommend this hotel to anyone – neither to families with children nor to individual travelers. This experience has caused great disappointment, as we expected a completely different level of service and security from a five-star hotel.
• 662daniellav (10/5): 5⭐️ - We had a fantastic week at Sun Heaven, always got our great spot by the pool every morning. The food was amazing, loads of variety, and all the staff were fantastic. Kubi from the animation team was great, organising disco tours and daily activities and always coming to say hi and make sure we were well looked after. We will absolutely be coming back again
• aaron_8991 (6/5): Club Sun Heaven Hotel Experience - This hotel in general, is a very nice Hotel. The rooms are very nice, and the staff are very friendly. The food isn’t amazing, purely because there isn’t much Turkish food to choose from. We were disappointed with the lack of Authentic Turkish food options in the Restaurant. I would like to give a special mention to 3 members of staff in particular, Hussain, Pikachu and Kubi. These 3 members of staff are amazing people and are a credit to the Hotel. They alone made our whole Club Sun Heaven Hotel experience very enjoyable, and we can’t thank them enough for their warm welcome, and unbelievably good hospitality. Hussain, Kubi and Pikachu, thank you so so much for just being yourselves and making me and my family feel very welcome. You 3 are amazing, THANK YOU! I wish you all the very best Aaron Blake
• alisonjaneb2025 (10/5): Good - The hotel is stunning very beautiful rooms are very clean staff are lovely food could be better no British people here. Even though it was classed as 5 star I thought it could have been better the food was good but a lot of people taking too much which left the choice very limited for others
• tomfO4627OZ (8/5): Good stay. - We stayed here for a week which turned into 10 days after my wife messed up our return flights. We wasn’t impressed to start off with, with staff and food but as soon as we raised this matter with the food and beverage manager ‘Ahmed’ he rectified this straight away and was very helpful. He sent us a fruit platter and champagne to our room and also went to the shop for us when they had ran out of bananas for our daughter. We thought this was very heartfelt. The bar staff are very friendly in the pool bar and we didn’t drink any spirits but the beer was good and they always made sure your cup was full. The entertainment was very good especially when they done the pool party and Kobi was very friendly and could speak good English. The maids always made sure our fridge was full with water for our baby bottles. Overall we can’t really fault the place apart from the Russians. They can be very rude and abrupt and like to push in ques and elevators! This isn’t the hotel’s fault but maybe some more international families and English speakers might brighten up the vibe a little bit.
• pTb1910 (6/5): Would not come back - Generally stay was ok but there are two main factors that make me not to recommend that hotel. 1. Food and drinks. Food was completely boring and not very tasty. Lack of scrambled eggs and bacon for breakfast. Coffee was totally bad. Lasy but not least alcohol like whisky or rum probably is better for killing bugs than drinking. It stinks and you cannot handle trying that. 2. Hotel focused on russsians rather than international. As much as entertainment for adults was at least in english as well, viewing cartoons for kids on russian only is not acceptable.
• Safari67845311197 (10/5): BEST HOTEL - The hotel is great, very good restaurants, nice people, good programs, pretty sea, very comfortable place, always clean and we enjoyed so much, it was really great experience. I will recommend this hotel to my family and i would like to came here next time.
• Wander37187566773 (10/5): The best place!🤍 - I definitely recommend it! We were greeted in the room with a nice surprise of local fruit and wine. The hotel is beautiful, impressive, lots of greenery, the rooms are very clean, cleaned thoroughly every day. Additionally, there is a beautiful beach with sunbeds and a bar at the hotel. Lots of attractions for adults and children until late at night. I have never met such helpful staff as in this hotel. Thank you and I recommend it to everyone! See you next year!🤍
• Sinan (10/5): Good value for the price - very satisfaying for the fair price. Clean and renovated, nice workers, plenty and tasty food. Beach is not far. Just little bit boring at evenings.
• Tomas (10/5): Great vocation - It was really nice and relaxing
• 567miros_awm (10/5): Clup Sun heawen Celil - Very great hotel, best DJ and animation team. And Very good food drink Room is clean and slient. Recommend this hotel in 100% See you NEXT Year Clup Sun Heawen. Best people, best team, best beach, best weather, best pool, best city and vacations :)
• Curious07134709030 (10/5): Great trip, everything more geared for Russian guests. Fantastic time. Staff are great. A la carte restaurant is fab - We were a group of 6 British women having a few days to chill in the sunshine. Hotel was lovely, the room was spacious, very very clean, modern and comfortable. Mini bar stocked each day with water. Lovely fruit too. Easily fitted 3 people in each room with plenty of space. Grounds were well kept and pretty. And some gorgeous cats/kittens which appeared to be looked after by the staff were lovely. Bar was good and all the staff very helpful and very friendly. Restaurant and food was good, plenty of choice, but catered more for the Russian guests. We were invited to the a la carte restaurant one evening which was amazing. The food was out of this world and just wonderful. Ahmed the restaurant manager was so very kind. All the restaurant and bar staff were friendly, kind and just lovely. The beach is just under a subway and is sand and pebbles, once in the water it’s all rock which is smooth but lumpy. The entertainment in the evenings was great too. We were the only British guests at the hotel, all other guests were mainly Russian and some Polish guests. We were told there are only approximately 10-15 British guests all season/year so we were a little bit of a novelty. The Russian guests were not too friendly, only 3 actually were friendly to us which was lovely. We tried to smile and say hello but were just given looks. On the beach a Russian guest told us to go to another area on the beach, and was quite rude. And in the hotel we had a woman shouting from her door at us, and banging on our door/rattling the handle and shouting at us. We did not answer as we were a little wary. We think she was also calling our room on the telephone multiple times over night until 5am. We rung reception to report but unfortunately no one quite understood what we were saying and asked us to call back after 8am, so we didn’t bother as we were heading home that morning. The pools were lovely, and plenty of sunbeds. We loved our trip, we would recommend this hotel. We had the best time. It was an experience to be the only British there, but it was nice. Great trip
• Getaway39723571570 (2/5): Never again! - This hotel is everything else but not 5 star or UAI! The quality of food, cleanliness, staff politeness is below average, mostly is terrible. Bed sheets, pillows, towels, whole restaurant it is super dirty and damaged! The food is super low quality, we had stomach problems. Housekeeping has forgotten towels every day and we had to go and ask for towels .
• arturaS7026AY (10/5): Recommended - Nice hotel. Tasty food. Nice clean room. Bad thing: No ventilation in bathroom Not enough room water for family Everything else about hotel is perfect Hotel half polish half Russian Russian people nice friendly most of them with family Polish people like pigs noisy, rude.
• Enis (4/5): - Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
• Malene (6/5): 3 stars only - Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
• Oleg (8/5): - Not bad.
• Jarich (2/5): Bad hotel! - Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
• Verified traveler (2/5): - Very dirty ,and only Rusisk speakers No arther launguege.
• SVETLANA (10/5): очень хорошо - Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
• ibrahim (10/5): Çok güzel 1 hafta - Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
• Verified traveler (4/5): - Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
• Verified traveler (2/5): Ei kiitos enää - Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
• taija (4/5): Paljon venäläisiä - Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
• Verified traveler (6/5): - Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin
• Verified traveler (8/5): Ett bra alternativ till dom dyrare resorterna - Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.
• elena (10/5): Комфортно и уютно - Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете
• marie (4/5): - Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya

Photos