AYA Niseko
Location: 1-4-4-5 Niseko Hirafu, Kutchan, Hokkaido, 044-0080, Kutchan, JP
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Ski-in/Ski-out Access
Hot Springs and Sauna
Complimentary Wireless Internet Access
Don't miss out on the ultimate ski getaway experience at AYA Niseko. Unwind in the hot springs and sauna after a day on the slopes, stay connected with complimentary Wi-Fi, and indulge in a delicious meal at AYA Kitchen. With ski-in/ski-out access and cozy amenities, your winter retreat awaits at our mountain oasis.
To book your stay at AYA Niseko and experience the perfect blend of comfort and convenience, contact us today!
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. Bookings in the 1.5 Bedroom, Non-smoking and Studio, Non-smoking room types will receive a rollaway bed for bookings of 3 or more people.
Amenities & Facilities
- Fitness facilities
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Ski storage
- Elevator
- Fitness facilities
- Fireplace in lobby
- Hiking/biking trails nearby
- Kayaking nearby
- Ski storage
- Rafting nearby
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Ski-in/ski-out access
- Snowmobiling nearby
- Mountain biking nearby
- Snowshoeing nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Parking (limited spaces)
- Downhill skiing on site
- Snowboarding on site
- Free self parking
- Water dispenser
- Fishing nearby
- Mountain climbing nearby
Rooms Available
-
5 Bedrooms Penthouse C [Ski Resort View]
1 King Bed and 7 Twin Beds
4024-sq-foot soundproofed room with a balcony
Layout - 5 bedrooms
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 6 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 17 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
1.5 Bedroom, Non-smoking
1 King Bed OR 2 Twin Beds
747 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Shower/tub combination, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
-
Studio, Non-smoking
1 King Bed OR 2 Twin Beds
508 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and a toilet with electronic bidet
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Slippers
- Satellite channels
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Extra futon (surcharge)
-
5 Bedrooms Residence [Ski Resort View]
1 King Bed and 7 Twin Beds
3315 sq feet
Layout - 5 bedrooms
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 6 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 17 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
1.5 Bedroom for 1 person, Non Smoking
1 King Bed
747 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Shower/tub combination, bathrobes, and a toilet with electronic bidet
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Extra futon (surcharge)
-
5 Bedrooms Penthouse B [Mountain View]
1 King Bed and 7 Twin Beds
2989-sq-foot soundproofed room with a balcony
Layout - 5 bedrooms
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 6 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 17 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
4 Bedrooms Residence [Ski Resort View]
1 King Bed and 5 Twin Beds OR 7 Twin Beds
2422 sq feet
Layout - 4 bedrooms
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 4 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 13 (7 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
Double or Twin Room, 1 King Bed, Non Smoking (Inward facing window)
1 King Bed
216 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Shower, a toilet with electronic bidet, and free toiletries
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Extra futon (surcharge)
-
Studio for 1 person, Non Smoking
1 King Bed
508 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Shower, a toilet with electronic bidet, and free toiletries
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Satellite channels
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Extra futon (surcharge)
-
2 Bedrooms Apartment B [Ski Resort View]
1 King Bed and 2 Twin Beds OR 4 Twin Beds
914 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
3 Bedrooms Apartment [Ski Resort View]
1 King Bed and 4 Twin Beds OR 6 Twin Beds
1668 sq feet
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 11 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
2 Bedrooms Apartment A [Forest View]
1 King Bed and 2 Twin Beds OR 4 Twin Beds
936 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 7 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
Double or Twin Room, 1 King Bed (Inward facing window)
1 King Bed
216 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and a toilet with electronic bidet
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Extra futon (surcharge)
-
2 Bedrooms Apartment B [Mountain View]
1 King Bed and 2 Twin Beds OR 4 Twin Beds
914 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
Penthouse, 5 Bedrooms, Mountain View
1 King Bed and 7 Twin Beds
2989-sq-foot soundproofed room with a balcony
Layout - 5 bedrooms
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 6 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 17 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
-
3 Bedrooms Apartment [Mountain View]
1 King Bed and 4 Twin Beds OR 6 Twin Beds
1658 sq feet
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and a toilet with electronic bidet
Practical - Washer/dryer, free local calls, and safe; cribs (surcharge) available on request
Comfort - Daily housekeeping and heated floor (bathroom)
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 11 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Rice cooker
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Laundry detergent
- Extra futon (surcharge)
- Heated floor
Guest Reviews
- Misuzu (10/5): - 素晴らしいコンドミニアムでした キッチンは何から何まで揃っていて、部屋も広くて綺麗 お掃除のスタッフさんもキビキビ働いててとても感じが良かったです もちろん、フロントの方も良かったです 大浴場は温泉♨️だし、また来年来たいです
- Shu Chiu Franky (8/5): - Great Hotel! Location is good!
- Andrew (10/5): - Excellent
- Christopher (10/5): - Great property and close to lifts - would stay again
- Shogo (8/5): - 朝食のラインナップが少なかったのが残念です。
- Sunisa (10/5): - Good
- David (10/5): - Perfect Family Getaway at AYA Niseko ⭐⭐⭐⭐⭐ Our family of four, including two energetic kids (9 and 6), had an amazing stay at AYA Niseko during the low season. While many places in the surrounding area were closed, we actually loved the peaceful and quiet atmosphere. It gave us a chance to fully enjoy the tranquility of the area and take in the beautiful natural surroundings. We spent a lot of time walking and hiking up the mountains, which was a fun and adventurous way to keep the kids active. After a long day of exploring, relaxing in the hotel’s onsen was just what we needed to unwind. Our room was absolutely stunning—spacious, modern, and with all the comforts we could ask for. It really felt like a luxurious home away from home, which made our stay even more special. AYA Niseko was a perfect base for our family trip, and we would love to come back again!
- King Ying (10/5): - 秋天去二世古旅遊值得入住的一間service Apartment，地方乾淨環境清幽，可以望到羊蹄山或登山纜車風景，相信冬天景色更加漂亮，員工服務周到當我們駕駛到酒店即有幾個員工跑出來為我們安排車位搬行李真的非常讚，其中一位講普通話的男職員Mr Ki 很有禮貌地為我們解決客房的一切問題超級讚👍🙏下次再來二世古都會再次入住！
- ?? (10/5): - 部屋もスタッフの対応もとても満足でした。
- Alice (10/5): - Fully equipped, clean and new. Not many restaurants around for dining in summer time.
- TAI FAI (10/5): - A very enjoyable stay in this hotel.
- Mr Barry (10/5): - Exceptionally good quality property. Good staff. Good private onsen facilities. Very quiet and peaceful in the “green season”. Highly recommended.
- akane (10/5): - 全てがとても良かったです。
- CHIH HUNG (10/5): 豪華、景觀佳、安靜、物超所值。 - 整體非常舒適，空間大，設備齊全，淡季入住非常划算，能體驗這麼棒的房間，非常非常滿意，待到退房時間到才依依不捨離開，很適合度假。
- Chia Ying (6/5): Breakfast was not good at all - With this price. The breakfast is really unsatisfied. Everyday the same food and they start to clean up at 9:30. If you go a bit later there were not too much left. They do not fill in the empty dishes. Also run out of coffee no one to fill in. I think they have limited staff to service. Other than that, the service was ok The shuttle bus arrangement is also very good. Just not very flexible sometimes. Overall is good. But not like japanese style service.
- Yuching (8/5): - 各方面都很棒，房間也很新也非常大，但是早餐的用餐環境不太好，很難想像是在這樣的一家飯店裡面，也可能是我們來的是季末，客人少，早餐的種類非常少
- jonathan (10/5): - Probably the best hotel in Niseko… We had the best time
- Chiew Hoong (10/5): - This hotel is excellent and good amnesties with great onsen facilities . Denfinitely value for money
- Swat Hong (10/5): - Modern and clean studio unit that made us feel at home. Will book again.
- ともみ (10/5): - Wonderful view of Youteizan. Excellent rooms making every family member happy. Kitchen well equipped.Nice coffee machine. Good onsen. Would love to visit again in best snow weather. Highly recommended!
- Jack H (8/5): - Very conveniently located. You can just walk under 10 minutes to a number of restaurants for dinner Breakfast could be a lot better. It is very average. The room was very sizeable (2br 2ba) and clean. We liked the washer dryer in unit, as well as the fridge . Car service to and from hotel was comfortable and on time. 4 of us sat comfortably in an Alphard- 3 big suitcases 1 snowboard bag.
- Jeremy (10/5): - Super helpful staff and rooms are spacious.
- Christopher (10/5): - Love the location and the service! Will definitely be back again
- Winston (8/5): - Great location, attentive staff, well appointed and large rooms, good for ski in & out Negatives: had to pay extra for cleaning services, very small and basic gym, 10 am check out
- Tharinee (10/5): - Its a perfect location for family with little kids who just start to ski, very convenient!
- TSZ FOON (10/5): - Ski valet is good. Ski-in and out facilities are convenient!
- Choongsup (10/5): - Impressed with the service of staff
- Verified traveler (10/5): - One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.
- Verified traveler (4/5): - Property was really good but staff was very inflexible with room stay and late checkout even though the hotel was at 10% capacity. It was sad that this was the case as it was a really nice place.
- Edna (10/5): - Everything was excellent besides the fact that Front Desk was a bit inflexible when giving us a late check out of an hour and half later than the specified time. They did give us the extension but staff was not particularly friendly.
- Jenny (10/5): - We all love this place !! Friendly staff , great place , very clean and neat !
- Verified traveler (10/5): - We loved everything about this property, we did not want to leave.
- Verified traveler (10/5): - Beautiful property. Conveniently next to a lift. Would stay again
- Verified traveler (6/5): - My friends and I go to this hotel every year during ski season. I have been stayed in this hotel for past consecutive four years. This is my first time to drop comment because I have to do it this time. I do like this hotel in terms of location and property condition. Service is overall good. EXCEPT.... the hot spring spa... that's getting worse, worse and worse every year. The first time of the case was that my wife/friend was enjoying hot spring but suddenly two female wearing swimming suit going into the hot spring. My wife told them it's not allowed in Japan hot spring but they insisted and my wife had no choice to leave and told the hotel staff. The recent cases were really shock - one female was bringing her mobile phone inside the hot spring (remember that all other female were wearing nothing) and keeping to watch her mobile; one girl was wearing underwear going into the hot spring. This time... my wife had no choice to report the cases to hotel staff. What the staff response was they had put the user's guide inside the hot spring and they could do nothing if their guests didn't follow to do. I don't agree with that. Actually, who will see the user's guide (a small piece of paper) in case if it's noticeable before using the hot spring!!! I have stayed over 50 different hot spring hotels in Japan and most of the hotels will give me the hot spring guide during check-in so that I can be reminded about this. So AYA must bear a lot of responsibility about aforementioned.
- Verified traveler (8/5): - Fantastic stay with excellent customer service. Rooms could use a mirror though! Besides the one in the bathroom
- JY (8/5): - Nice and new. King size bed is super big. Great! Except the bathroom roller blind have a damp and unpleasant smell. Bathroom floor tiles sticky and look dirty which is the downside. Prefer individual seal packed shampoo, conditioners and bath lotion. No body lotion is provided especially during cold weather. Too early for check out at 10am. Maybe 11am will be better.
- Andrew (10/5): Good. Recommended! - Nice apartment, friendly international stagg
- Verified traveler (8/5): - All staffs are very helpful and friendly. Will come again.
- Jonathan (10/5): Value stay - Beautiful property, great value during off season
- Amber (10/5): A pleasant surprise! - Fabulous hotel - very clean and the room that we stayed in was huge by Japanese standards. Having the onsen at the hotel didn't hurt either. Would love to stay here again if we are in Niseko as the hotel has surpassed our expectations. All the staff could speak english too!
- Karen (10/5): - The concierge was very helpful in booking activities and restaurants Very nice rooms and very convenient location
- Julie (10/5): - My family appreciate the thoughtfulness of the staff and the nice apartment. Our only compliant is the coffee pods could use a bit of upgrade, but other than that we are very satisfied with our one night stay.
- Bernard (10/5): White Christmas in spring.. - Absolutely the best experience we’ve had in years! Awesome location! Beautiful hotel and beautiful staff! Warm and friendly environment! We are planning our return for next year as I write this...
- Verified traveler (6/5): - The hotel staffs are friendly and helpful. Hotel condition is very good but one thing I don’t quite like is their policy for housekeeping. I stay there 4 nights. On the first 3 nights, they do minor cleaning only. Means toilet cleaning only. The rest of the room, they won’t touch. On the 4th day, they will do major one which includes fixing your bed and clean the floor. The king size bed is comfy of course but leave you almost no place to walk and no place to put your stuff besides on the floor. There are just two bedside tables (very small) and one corner table for amenities and teapot and cups. In the toilet, no space for you to put any amenities.
- Glenn (10/5): - Totally enjoyed our stay at AYA. Very clean, staff very friendly. Highly recommended.
- Verified traveler (6/5): Disappointed - I have email the resort in advance that we would have 5 people staying in our room, and we agreed to pay in addition for 5 people in total, however, upon checked in, the futon was not ready, the amenties were not ready. We stayed there for 4 days, the refill for the used amenties were not 5 sets in total. We were disappointed with the arrangment. Otherwise, the overall impression about the resort facilities were good.
- Verified traveler (10/5): - We (3 ppl) stayed here for 4 nights. Everything is beyond expectation. This is the first hotel that the sample picture on Expedia did not do the room justice. It is HUGE. Almost all staff speaks English and were very helpful. The lift chair is 3 min away and you can really ski all the way to the hotel door. Will definitely stay here again next time I visit Niseko.
- Verified traveler (8/5): - Didn’t like that we are unable to control the temperature
- Verified traveler (8/5): - The Staff was very helpful, the property is in a great location and very clean.
- Verified traveler (6/5): Great location, decent design, but overall poor - Design of the units are great, and location is excellent, but the sheets, pillows, and towels are incredibly cheap, the unit itself was not in good condition (seems to be a leak in the ceiling above the bed, peeling veneer in places, stained chair, etc.), and cleaning service is not regular or of premium class as-is in a normal hotel of this level. Having just come from multiple incredibly nice stays at The Peninsula in Tokyo, The Ritz in Osaka, and a boutique hotel in Kyoto where the cost of the rooms was less but the service, amenities, and room conditions were far superior, it's hard to have a favorable impression of the Aya. Without the location, this hotel is nothing special.
- pamela (10/5): Excellent!!!! - Excellent since the first pick up from hirafu, first class service from ski valet and attentive nursery for my 2 year old. Strongly recommend, would definitely come again 😊
- JOANNA (10/5): Awesome huge room!! - The room was absolutely awesome! It was huge! Great for my family of 2A and 2C! It would still be enough if you were to add 1 more adult too as the bed was so big. Me and my husband and my 2 child actually slept on the king bed and there was another queen bed in the living area! Came with a fully equipped kitchen with washer and dryer and even oven! The room looked like a house instead of a room! Love it!!
- Verified traveler (10/5): - It will be good if they have international channel and more frequent shuttle bus service to other area
- Verified traveler (10/5): - One of the best customer service
- Timothy (8/5): Aya - Was a really nice room. Very new. Decent location. Maybe a little over the top with security for entry, lifts, floor entry etc...
- Verified traveler (8/5): Nice condo-hotel in Niseko. - Stayed one night in preparation to climb Yotei-zan during the summer. Hotel was very quiet, there may have only been a few guests. Check in and out is easy. Staff is friendly. Food is a short drive away. Room was nice but it's an condo-hotel so there are owner's closets in the room. My room was small and interior facing but fine for a one night stay. Small onsen onsite is nice when you are the only guest.
- Henry (8/5): Super convenient location - It's my 5th year straight to Niseko and my first time staying in anywhere else from the previous apartment, which was ~5mins walk to the Family lift. Aya's location was excellent. It was really a ski-in, walk out location but it was just a walk of 20 metres up to the Family chair lift, maybe less. I was in a 2 bedroom and it was very nicely appointed. Couldn't figure out how to control the air-con temp so I simply just opened the windows a little so that it wasn't too warm. TVs had Netflix access, so that was nice. Ski-valets was a great plus and it was trouble free to retrieve and check-in equipment each day. Staff were all friendly.
- Mihai (10/5): Niseko Ski Foodie trip - The hotel was awesome, excellent onsen / hit spring and spa with massage, ski in ski out with equipment concierge, cheap private transportation to airport. Not great food choices, only one smalk restaurant, but there are plenty great places within 5 minutes walking. Cheap ski tickets, no lines at lifts. Well, it is post season
- Verified traveler (10/5): - Fantastic hotel! Family of four with a view of the chair lift area. Wonderful staff. Will come here again.
- Verified traveler (4/5): - - No TV channel network choices (no CNN, no sport TV or movie channel) just BBC ... for an international hotel - don’t choose the 3 bedroom 2nd floor (noisy and view on the entrance roof) - heater system unbalanced leading to very hot and very cold room - small Fitness Center - equipment hasn’t been checked (diswasher door couldn’t close, safebox not working, wine bottle opener broken...)
- lynn (8/5): Exceptional service experience - I have stayed in several high end places in the area, including zaborin, vale, suiboku and setsumon, and must say Aya tops in overall service experience. Concierge and valet service were exceptional - they took care of my transport from Zaborin and even made arrangements to pay for my izakaya meal at Kutchan when I discovered only on arrival that cash payments were accepted. Will be back to AYA for sure. One area of improvement though - beds are too hard and linens too rough.
- DR PATRICK (10/5): A GEM in NISEKO - AYA was great!. Very well located, fully equipped, well appointed and excellent staff! Located just next to the family ski lifts, it is a literally ski-in, ski-out. Ski valets/rentals located in the hotel are so very convenient. Our first visit to Niseko and certainly won't be our last to AYA. Full range of room sizes to cater to any family size. A true GEM!
- Cheryl (10/5): Friendly service, great hotel - Spacious studio room. Free pick up to & from Kutchan Station for check in & check out. All staff are very friendly and help to book ski lessons. Pity ski lift near hotel was closed when we were there & reopened further up after we left. But hotel do send us & pick us from Dot base & Grand Hirafu welcome centre. Onsen is great. As we were there before ski season starts on 1 Dec, hotel restaurant & sauna were not open yet, but location of hotel is pretty convenient so no issue looking for food
- Joe (10/5): - Very nice hotel with big rooms. We really enjoyed our stay during the winter holiday. It’s in a very convenient location for skiing, close to the ski slopes.
- Verified traveler (10/5): New & nice hotel - New, clean & comfortable hotel
- Verified traveler (10/5): A great ski-in ski-out location - Overall, it's an excellent location; apartments are clean and spacious. The biggest downside is the lack of heating closet to dry our gloves and other ski wear. Another improvement that can be made is to provide more pots and dishware.
- Verified traveler (10/5): Nice ski-in/out hotel - Great experience. Wonderful staff, close to restaurants, clean, great onsen in house.
- Verified traveler (8/5): Great location for ski in/out - Only criticism is the evening meal options in the hotel- poir choice and quality. Otherwise excellent hotel and onsen.
- Jean-Marc (10/5): Great location close to the pistes and restaurants - Likely one of the best location in Grand Hirafu; the only drawback is the distance from the gondola base but the hotel provides a shuttle to get there quickly. The hotel is brand new and has great facilities. The only disappointment came from the room furniture which is not even "IKEA standard", non acceptable for a 4 or 5 star hotel; the dinning table was so unstable we had to hold our wine glasses vs the risk of them spilling over. The frequent and abundant snowfalls are the trademark of Niseko and we were lucky to have plenty, if not too much, during our stay as the top of the mountain and the gates to out-of-bound areas were closed 4 days out of 7 because of the avalanche risks (snow and strong winds). The ski resorts (Grand Hirafu and Niseko Village) however require a serious upgrade in terms of ski lifts, both capacity and speed. It is not uncommon to face 40 minute queues early in the morning or when the top portion of the mountain and the gates are closed. This is really frustrating when you were "down" 4 days out of 7 and when you have a ski guide that you pay 55,000 yens for 6 hours...
- ji (10/5): Good location - Aya is very good location for ski ! Only one thing during stay 7days they only clean the room two times and for this price hotel I think it was too less ! When I checked in I found out the glass and wash tap not very clean I asked two times to clean up but until I left still dirty !
- Jeannie (4/5): Overpricing - Hotel staff will not take care of you even you carry large luggage. I stay in 2-bedroom apartment for 4 nights. Only minor cleaning is provided. Coffee capsule refill require additional charge. Room ventilation is not sufficient. Not equivalent to what you have paid
- Christopher (8/5): Great ski in ski out location with friendly staff - Stay was great. The hotel should review their valet ski service as they had trouble locating items and lost ski poles. Restaurant had slow service.
- Guillermo (4/5): Charges people for lost room keys.. penny foolish. - Owners and management of this place seriously need to ask themselves: are they willing to tarnish its reputation as a luxury stay by being penny foolish on key cards, gym card deposits, trivial fees on cleaning, and odd hour openings for onsen. Seriously, Managers do not blame your staff, which was generally helpful and nice. Management should stop its ridiculous policies: 3pm check-in and 10am check-out with a phone call at 8:30...!!! Cmon.
- maggie (10/5): V smooth even just open for 2 mth excellent servic - Nothing you can critique! 6 star care for clients and really put client first priority as their service! The only small pt for improvement is our 2 bedroom , the twin room has no window and can't adjust temp making us too hot to sleep!
- Lady of Leisure (10/5): Excellent place to stay in Niseko - Love everything about this accomodation. Location is great near to town and chair lift, ski vallet in particular is fantastic. the onsen is to die for, room is better than expected - too bad we are at the level 2 so can be a bit noisy but not a problem at all. Still very nice place to stay. Wish we could stay longer.
- Verified traveler (10/5): Modern new hotel apartments - Newly built apartments with excellent amenities. Apartments were modern and comfortable. Access to hotel onsen and sauna. Facilities for ski/boots storage at the hotel ski valet. Convenient location and close to the main intersection where there is access to bus stops. Ski in/ ski out also which is close to the Ace Family Pair Lifts. Hotel staff were informative and helpful on assisting in ski hire and transfer bookings. Highly recommend AYA Niseko!
- Verified traveler (10/5): - Maid Service is not included
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