Hotel Arco de Mazarelos

Location: Transito de los Gramáticos 1, Santiago de Compostela, es

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Restaurant
• Terrace
• Luggage storage
• Tour desk
• Non-smoking throughout
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Vegetarian menu options available

Rooms Available

• Superior Double Room

  Featuring a balcony, contemporary décor and exposed stone walls, this larger, stylish room has free Wi-Fi, a TV and a bathroom.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, parquet floors, a tiled floor, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access

• Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a flat-screen TV, a wardrobe, parquet floors, a tiled floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access

Guest Reviews

• Kelly (8/5): -
• Marinella (9/5): -
• Passerini (9/5): -
• Astrid (7/5): - De locatie was super en ruime kamer. Was oud en bij uitchecken was er niemand te zien. Dan maar gewoon weg gegaan. Prijs was aan de dure kant en geen ontbijt.
• Joel (9/5): Very nice - Staff Were very nice, it is like a restaurant hotel so it is no problem with food,, i stayed very short but looks it is very near to everything The signage
• Anne (8/5): très correct pourle confort - confort , situation,chambre repas cher par rapport à la quantité
• Angela (5/5): Ok - The property was centrally located The hotel was grubby throughout. We had no hot water the first day and nobody explained why. It was very noisy.
• Lucas (8/5): -
• Merk (7/5): - Gute Lage, toller Blick auf den Platz Stilvoll eingerichtetes Zimmer schönes sauberes Zimmer Badezimmer grenzwertig, was die Hygiene angeht. Schimmel an den Fliessenfugen dürfte mal entfernt , bzw. Duschvorhang ausgetauscht werden. Duschwanne ebenfalls nicht mehr zeitgemäß.
• Stuart (10/5): - Fabulous hotel. Very helpful staff, especially by storing or bags whilst we walked to Santiago. Try the hotel restaurant. The food is fabulous. All good
• Antonella (7/5): -
• Diana (2/5): Poor - Location. Nice windows and stone wall and fireplace Black mould in bath and around the bath tiles Whole building and staircases mouldy smell and visible mould including black mould on stairway
• Zima (10/5): -
• Adrian (9/5): Great place to stay for a short visit to Santiago. - Ideal location. Nothing to add here.
• Maria Itria (7/5): Peccato, poteva andar meglio. - La centralità comodo per raggiungere la cattedrale e tutto il centro. Purtroppo ho atteso molto sotto la pioggia per il check in e ahimè l’host l’ho sentito solo tramite tel.dopo che ho sollecitato molte volte😔
• B.Fenyves (9/5): -
• Eva (7/5): -
• Sara (3/5): - La ubicación muy buena y el apartamento, muy bonito. El personal indeseable, pasamos 25 minutos esperando a que nos abriese , no había papel de baño y a las 12 de la noche nos abrieron la habitación. Tras pedirle papel de baño, nos dijo que mejor que nos fuésemos a un hotel de 5 estrellas.
• Anne (8/5): Atmospheric old building in a great spot with staff that made us feel very welcome…. Well done - The staff were fabulous friendly and helpful….we enjoyed them very much Bathrooms were a bit mouldy but the shower was hot and very good
• Amparo (6/5): -
• Giugni (9/5): Sistemazione perfetta per concludere un Cammino. - Comodo il ristorante a piano terra. Il menù piuttosto limitato.
• Maria Brigida (9/5): - La ubicación
• Róisín (8/5): -
• Imad (4/5): - falta de comunicación, me costo entrar ya que no había nadie y nadie coge, y nadie me da mi factura solicitada el mismo día
• Monse (8/5): Ubicación excelente - La relación calidad precio es excelente porque es de lo más barato que puedes encontrar en Santiago y aunque es un hotel bastante antiguo, la amabilidad del personal y la limpieza compensa el estado del hotel. El ventilador del baño es muy ruidoso
• AMPARO (4/5): - Las vistas y la ubicación lo mejor. es una lástima porque podría ser uno de Los mejores hospedajes de la ciudad!!! No hay nadie en recepción nunca, y la limpieza sobre todo en el baño brillaba por su ausencia …
• Hugo (8/5): - Boa localização, bem no centro de Santiago de Compostela.
• Doris (7/5): Tolles Hotel, leider renovierungsbedürftig - Die Lage war phantastisch, mitten in der Altstadt, nahe der Kathedrale. Das Zimmer war toll, schöne große Betten und eine tolle Steinmauer im Zimmer. Sehr chick. Das Hotel ist sehr in die Jahre gekommen, das Bad entspricht nicht den üblichen Standards und ist renovierungsbedürftig.
• RUI (8/5): -
• Alberto (8/5): Ubicación perfecta en el centro de la ciudad, edificio antiguo pero todo limpio y cómodo. - Ubicación perfecta, habitación amplia y cómoda. En general buena relación calidad-precio. Almohadas muy finas y mobiliario antiguo (bonito pero por ejemplo los cajones de las mesillas no abrían)
• Melissa Fernanda (10/5): Gran lugar - La ubicación es magnífica, cómodo y amplio, el personal muy atento y amable. Súper recomendado La tele es pequeña
• Hudzenko (10/5): -
• Maria José (7/5): - Nunca había nadie en recepción, la entrada y salida lo llevaban los camareros..
• Marcelo (10/5): -
• Carlos (10/5): - Un sitio tranquilo, céntrico y al lado de la catedral. Buenas luegares para comer en la misma plaza.
• Cuendi Maria (10/5): Corta,pero muy buena - Todo,la verdad que volvería sin dudarlo,la recepcionista de lo mejor,muy amable. No hubo nada que no me gustara
• Luis (7/5): ESTANCIA SENCILLA - FALTO UN ASCENSOR PARA UN SEGUNDO PISO
• Pam (9/5): -
• Jose Manuel (10/5): -
• AnAvery (6/5): - The location was great. The door codes instead of keys or cards was convenient. I tried for 4 days to get a hold of the property with no response. I wanted to add an extra day to the stay. Then I asked to cancel and I still didn't get a reply. I found that frustrating. Ended up staying one night only. It was quite cold despite a portable heater in the bedroom. The bathroom windows had noch blind or curtain, so you could look into the restaurant/street while sitting on the toilet. Only option was to close the wooden shutters.
• David (7/5): -
• Ana (8/5): -
• Jose (7/5): -
• Iglesias Barcia (7/5): -
• Jone (7/5): -
• Andrea (6/5): -
• Chris (7/5): -
• Carlos (7/5): -
• Maria (10/5): -
• Manuel (7/5): -
• Christine (8/5): Super Lage -
• David (9/5): - Convenient and clean and rather spacious. Door latch was a bit tricky and people making noise in the hallway. But really, it's a non-issue. So what. Chill and get on with life.
• Eva (8/5): -
• Aránzazu (10/5): - Buena ubicación
• Alvaro (9/5): Agradable - Ubicación, instalaciones Nada, todo bien
• Johansson (9/5): Centralt och prisvärt hotell - Mycket centralt och prisvärt hotell. Vi träffade ingen personal, fick koder via Whatsapp.
• Christin (8/5): Lohnt sich! - Großartig gelegene Unterkunft mit sehr schönen Zimmern. Sauber, gemütliche Betten und alles da, was man braucht. Der Stöpsel der Badewanne war nicht da, wäre zum Abschluss des Jakobsweges ein nettes Detail gewesen.
• ANGELA (6/5): - La ubicación y la atención del personal La ducha se salía el agua por todo el aseo y las camas eran muy sonoras
• Monika (9/5): - Sehr hübsch eingerichtet- sehr nettes Personal
• MICHEL (8/5): très agréable - belle chambre mais un peu bruyante le weekend (terrasses à proximité
• Patricia (9/5): - Lovely big room Good facilities Nil
• Alberto (7/5): -
• Joe (7/5): Fantastic location so close to the Cathedral, shops etc. - We did not eat at the hotel as staff were very busy and service was very slow. However we did observe that many Spanish were dining and enjoying the food very much. We would like an extra pillow each. One is not enough.
• Patricio Ibarlucea (8/5): -
• Wilson (6/5): - Localização em relação a catedral Sem garagem, sem elevador, recepção feita por um bar man, e muito demorada, sem pequeno almoço.
• José Antonio (9/5): - Ubicación No hay montacargas o ascensor.
• Javier (7/5): -
• Domingo (6/5): -
• EULALIA (9/5): -
• Ignasao (9/5): -
• Sophia (10/5): - Excellent location. Accommodation Excellent, good beds, good bedding. Nice room size
• Michael (10/5): -
• Sonia (10/5): -
• Rauna (10/5): Very charming visit - Sijainti, huoneet, palvelu, alakerran gastrorahintola Joissakin paikoissa huoneessa pölyistä
• Verhulst (8/5): -
• San-Marie (8/5): - Great location in old town. A bit nousy when restaurant packs up furniture at night under your room where you’re trying to sleep. The check in was aweful. Arrived to drop off luggage as agreed but hotel was locked. No signal so my messages to them did not go through. Waited till 3 pm for check in but took another 20 min for the check in to happen. Language an issue and lack of staff.
• Kristine (8/5): Overall great stay. Loved the vibe! - The staff that helped us sign in etc were excellent. The location very good and very easy to figure out everything. Honestly the only thing that was wrong was a shower that might need a little better scrubbing of the tiles.
• Heather (10/5): I would certainly recommend this hotel. It’s away from the noise yet still in old town. Quite wonderful! - Wonderful location, excellent food, lovely rooms, friendly staff. Nothing
• Jacira (7/5): -
• Analia (6/5): -
• Deborah (9/5): very good - very nice hotel, comfy beds, excellent location earlier check in would be better for pilgrim walkers into Santiago.
• david (5/5): - Buena ubicación. El suelo cruje al andar por la habitación y se oye muchísimo por la noche, tanto tu ruido como el de los de arriba. No pide dormir El suelo de las habitaciones
• Canary (10/5): -
• Misha (6/5): - De locatie was fantastisch Er was geen enkel moment rust in de nacht.
• Peter Schmidt (8/5): -
• Clare (1/5): Yeah - not great. - Location is good but we didnt realise there was a music festival on at the same time - Mare - not a problem for us but the music went on til 2am almost, might have been a problem for some. Room was grubby - bathroom tiles falling off the wall, missing grout, mouldy, paintwork yellow, stains on the quilts, we didnt know if there might be bed bugs so stayed in our clothes on top of the sheets... light fitting was loose on ceiling so exposed wires. Generally nothing what we expected compared to other places we stayed for less money. One guy was front of house and also serving - so lack of staff. Wished we had stayed somewhere else to be honest.
• Esther (8/5): -
• György (10/5): -
• Margaret (10/5): - Clean, great location, helpful staff, thanks so much!
• Martine (6/5): A no frills convenient place to stay. - The location was excellent. It was well situated for seeing the old town and cathedral, and having bars and cafes on the doorstep was great. The staff in the bar downstairs were very nice.
• Stefano (8/5): -
• Juan Eleuterio (6/5): -
• Peter (8/5): - It was conveniently located close to the cathedral. The room was decent, but the bathroom was not the best.
• Jonatan (7/5): -
• Sigrid (9/5): - Hotelzimmer lag sehr central. Saubere Einrichtung. Lokal direkt im Haus vorhanden. Super leckeres Essen. Freundliches, hilfsbereites Personal.
• Jane (6/5): Basic, a bed and no more - Location. Good receptionist w lots of tips Very basic, not even a glass for water. No amenities, electrics- well be careful as the bathroom plug socket would have killed us! It is a bit noisy, recommend ear plugs. But mainly id have liked some water, a glass, and a bit more comfort after a camino
• Bjørn (8/5): -
• Pilar (10/5): - Séjour agréable
• Pamela (8/5): A comfortable stay after walking the Portuguese Camino. The receptionist was extremely helpful - Location was very good as not far from the cathedral. Staff were very helpful. Nithing really
• Andrea (9/5): -

Photos