ARTOTEL Sanur Bali
Location: Jl. Kusuma Sari No.1, Sanur, id
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Rooftop Pool and Spa Centre
Experience luxury and relaxation at ARTOTEL Sanur Bali with our rooftop pool and spa centre. Unwind and rejuvenate while enjoying panoramic views of the city and the sea.
Urban Décor and Modern Amenities
Step into our air-conditioned studios adorned with urban décor and equipped with modern amenities such as a flat-screen cable TV, free WiFi, and a coffee machine. Relax in the cozy seating area and pamper yourself in the stylish private bathroom with complimentary toiletries.
Convenient Location
Located just a 2-minute walk from Sanur Beach, ARTOTEL Sanur Bali offers easy access to a variety of shopping and dining options on the bustling Sanur main street. Explore nearby attractions like Matahari Terbit Beach and Serangan Turtle Island during your stay.
Book now and indulge in a memorable stay at ARTOTEL Sanur Bali.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Massage services
- Currency exchange
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Security alarm
- Cooking class
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Studio 30
This air-conditioned studio features a a flat-screen TV, a coffee machine and a mini-bar. Private bathroom comes with a shower, a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Socket near the bed
-
Double Studio 40
This studio has a cable TV, a coffee machine and a safety deposit box. Private bathroom comes with a shower, a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Socket near the bed
-
Double Studio 55
This studio has a mini-bar, a coffee machine and a flat-screen cable TV. There's a seating area with a sofa and the private bathroom comes with a bath, a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Socket near the bed
-
Twin Studio 30
This air-conditioned twin studio features a a flat-screen TV, a coffee machine and a mini-bar. Private bathroom comes with a shower, a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Socket near the bed
- Window
Guest Reviews
- Tim (9/5): -
- stefanie (10/5): Topdagwn met topservice en super schoon - Alles. Super hotel waar we elk jaar terugkomen Niets
- Pamela (10/5): Very enjoyable, our first trip to Bali was never disappointing - Convenient position, close to beach, excellent breakfast, efficient friendly staff N/A
- rob (7/5): -
- Nathan (8/5): -
- Yudisbel (10/5): An absolute gem! - This hotel is incredible, located just one block from the beach. The rooms are fantastic, and the complimentary breakfast was the best I’ve ever had at a hotel. The staff is exceptional, the pool water is crystal clear, and the poolside drinks are top-notch. I also highly recommend the spa and massage! N/A
- richard (10/5): -
- Geraint (8/5): -
- Yvonne (10/5): - The staff were superb..
- Annemieke (8/5): Heerlijke luxe start van mijn vakantie! - Wauw wat een heerlijke kamer! Schoon en netjes en een fantastisch zwembad op het dak. Dichtbij het strand. Top! Het ontbijt was vooral veel keuze uit rijstgerechten, wat voor mij de eerste dag te heftige overgang was. Er waren alternatieven zoals toast, maar vrij beperkt.
- Ludwika (10/5): - Super welcoming and friendly staff even at 3am when I arrived late :)
- Adam (10/5): -
- Claudia (9/5): - Centraal gelegen. Schoon hotel, mooie kamers, en wat wij het meest waardeerden was dat we op dag van vertrek einde van middag nog gebruik mochten maken van de spa. Hier konden we ons opfrissen en klaarmaken voor vertrek naar het vliegveld. Top! Nogmaals bedankt🙏 Niks
- Raj (10/5): -
- Margot (9/5): -
- Andrea (9/5): -
- Shahnaz (9/5): Love the location , very lovely staff and all very helpful and friendly. They had a great selections for their breakfast -
- Angélique (10/5): Génial! - La déco, l’emplacement, le petit déjeuner, le personnel et la propreté. Rien.
- Emma (9/5): Great location, friendly staff, amazing food - Cleanliness, staff, food Nothing
- Delphine (10/5): - Très belle piscine à débordement sur le toit. Chambre au côté design très travaillé, très belle salle de bain (pour les standards habituels de Bali où l'humidité est difficile à vaincre ; ) ) Buffet de petit déjeuner très diversifié et très bon. Mention particulière pour le personnel particulièrement poli et aux petits soins. C'est personnel, mais le fait de ne pas avoir de balcon et surtout de ne pas pouvoir ouvrir la fenêtre.
- Christine (10/5): - Fabulous stay. Everything was perfect. Service exceptional. Room was very clean and all public areas constantly being cleaned. Breakfast buffet had a good selection and again great service.
A pleasure to meet all the staff, unfortunately too many great staff to give specific names.
Thank you to everyone for the extra service for my husbands birthday, it was a lovely surprise
- Sonia (9/5): Central Location, interesting architecture - Location was so central, easy walk to beach walking path, restaurants, shops, supermarkets and cafes. We had the Double 55 room, was very spacious and comfortable, they are at the back of the property so quieter. Lovely view from the pool but sea view blocked by other hotel. Bar had lovely outlook. Really interesting architecture and well maintained in the indoor spaces. Felt the breakfast was a bit limited compared to other hotel breakfasts we’d had in Bali, but was nice.
The pool relaxing area is small and there were no umbrellas when we got there, that did get addressed. Pool decking needs maintenance and sunbeds cushions were stained.
I ordered a Gin and Tonic and was shocked that the tonic was IDR 50,000 (most expensive in Bali) which put us off ordering drinks at the pool, also there was no price list for anything except cocktails and beer.
- Yassine (3/5): Très décevant... - proche de la plage. Nous sommes restés 4 nuits... experience très décevante, nous étions contents de partir. Ce qui ne nous est jamais arrivé en indonesie.
- Dangereux pour les enfants: les enfants peuvent tomber à travers les barrières aux étages supérieurs. Il y a suffisamment d'espace pour qu'un enfant de 3 ou 4 ans tombe et se tue... Tenez la main de votre enfant dans le couloir.
- Bruyant: le design ouvert de l'immeuble fait que les chambres sont surexposées au bruit du lobby, du bar et du resto.
- Restaurant catastrophique: j'ai été choqué par le service... On m'a servi une viande de piètre qualité (Ribs) et un énorme bout de peau d'agneau plein de poils dans mon plas... j'ai failli vomir. Les serveurs se sont excusés et m'ont offert le plas et une boisson... rien d'autre lol ...l'horreur. Le chef n'était pas présent, ses commis ont fait cette erreur monumentale et personne du management n'est venu s'excuser de cette horreur.
- Service: Certains membres du staff étaient agréables mais d'autres ne l'étaient pas du tout. C'est rare en Indonésie... Cet hotel semble être une bulle étrangère. On ne ressent pas la vibe et la sérénité de Bali.
- Piscine: petite mais suffisante. En revanche peu de transat et rapidement exposé au soleil.
- Prix: 50% plus cher qu'un merveilleux hotel que nous avions à Nusa Dua
- Rodney (8/5): -
- Ingrid (10/5): Excellent place to stay in central Sanur! - Wow! Such a lovely hotel so close to the beach and to cafes, shops, spas, restaurants etc. I was there for only one night but the room was so clean, comfortable and new-ish. I had a great sleep in the bed! The facilities are also great - the pool has a beautiful view, the restaurant downstairs had a good variety of food for breakfast and the bar upstairs has a great view too. All the staff I came across were so polite, friendly and lovely. Can’ fault this place Nothing
- Mathilda (10/5): Great value for money - Amazing architecture! The rooms were clean and comfy! Would definitely recommend! The sky pool was great to chill and swim. Rooftop bar staff was great friendly service! None
- Mariyka (4/5): -
- Sarah (9/5): Great hotel, staff very helpful & friendly. - Only stayed 1 night but was clean, with comfortable beds and nice rooms. Good location, walking distance to beachfront. Great staff and nice breakfast Buffet.
- Betty Mac Gillavry (8/5): Recomended - Staffs, foods, location.
One of best breakfast. There's no gym
- Melissa (9/5): -
- Johannes (10/5): -
- Thi (8/5): -
- Lang (9/5): -
- Talei (8/5): - Location and staff Live music until 9/10 pm in downstairs restaurant fine if you dont mind hearing it from your room
- Rachael (10/5): Beautiful, calm and welcoming. - The room at Artotel was incredible. Such a lovely spacious room and lovely bathroom. Staff were all so friendly and welcoming. The rooftop pool area was lovely. The bed was also extremely comfortable especially after a long day of travelling.
- Alissa (10/5): - Great staff and amazing breakfast.
- Alissa (10/5): - Really great place and convenient location.
- Mussato (10/5): - Very nice hotel. Friendly and welcoming staff. Room nice and clean. Matress very comfortable. Breakfast amazing, every day different things from sweet to sour. Good location, nice and relaxing. 150 mt from the beach.
Nice swimming pool at the roof top to enjoy the green trees
- Gabrielle (1/5): We didn’t stay. - We were really looking forward to our stay, however upon arrival we were informed that there would be a party in the hotel bar that evening, with expected noise disturbance.
As we were travelling with four young children under five, a quiet environment at night was very important to us. Hearing this, we felt concerned that the stay would not meet our needs, and we made the decision to leave.
We found the process of resolving the situation with both Booking.com and the hotel quite stressful and disappointing, as we were hoping for more support and understanding given the circumstances.
If you are looking for a peaceful and family-friendly stay, it may be worth checking recent reviews across platforms, as noise has been mentioned by other guests as well.
- Anita (10/5): Amazing! - Walking distance to amenities, restaurants, beach, etc. Didn’t actually really need the driver. Very comfy bed as well. Breakfast is always “too much” as there were so many to choose (kids took the opportunity having donuts and waffles for breakfast!). Ordered in-room service a few times and all the dishes taste great too.
But the staff? It’s another story!
They are super friendly, always greet us with smile and try to help us with everything. Well, it’s actually beyond everything.
Can’t thank the staff enough when my husband was having extreme pain on his ankle at 1 AM (for twisting it at golf a month earlier but didn’t get it checked as the pain came and went). I called the receptionist in panic, not only they recommended the hospital, they also provided the car+driver (security guard) who took us there, waited for us until my husband was treated (by the amazing ER doctor by the way), released from the ER and took us back to the hotel at 4 AM. After that, they came up to us and asked if he needed a special diet, should they send food to our room. Every morning after, that security guard greeted us and asked how my husband’s ankle was. Seriously, as someone who has travelled to so many places and receive 5-6-7 star treatments, what the hotel staff were doing was beyond amazing.
The view from the hotel’s rooftop pool is also very nice. My kids went in for a swim by themselves and the staff (not lifeguards) paid extra attention to ensure they were fine, even though I was nearby and they could swim since they were babies. Nothing!
- Ewa (10/5): - Wyjątkowo dobre śniadania, bardzo urozmaicone, bardzo duży wybór przekąsek, dań, owoców, napojów. za krótko otwarty basen
- Douglas A. (8/5): -
- Douglas A. (7/5): -
- Watanabe (10/5): -
- Adriano (8/5): - Room was modern and Service very friendly My room was next to the street and quite noisy. Also the music from the restaurant starts at 7am. Too early to sleep in.
- Paul (6/5): Not to my taste and glad to have left It may suit a limited clientel but i doubt anyone seeking a bali experience woul - Pool and location Architecture. Dark. No remote for aircon. Hated the fact that the Tv automatically turned on with setting to inappropriate music every time entered room. It is a little thing that caused me great annoyance. In fairness the staff were quick to disable it. The staff are excellent but the facility is not what I expected in a Bali setting.
- Lis (8/5): - Very low price for a good quality
- Diane (10/5): Fantastic, we will definitely be back. - Location, wonderful staff, clean Overall it was excellent. If we had to find a tiny complaint our room was near the road and it was noisy at night.
- Louise (9/5): Wederom heerlijk - Komen hier eigenlijk elke keer voor een paar dagen als we naar Bali gaan.
De lychee ijsthee met komkommer is hemels!!!
Rooftopbar is ook een favoriet plekje om tot rust te komen. Ik vind het altijd wel een duur segment, anders zou ik langer blijven.
- Carrie (7/5): Enjoyed - Close to shopping and eating. Bathroom shower not safe to use very slippery.
Food only ok, breakfast ok only,
- Silvia (10/5): TOLL - DAS PERSONAL WAR HERVORAGEND
- Alexandra (8/5): -
- Roy (9/5): Excellent place. - The size of the hotel- not too big or small. Pool and bar area, room and bathroom. Small balcony.
- Denis (9/5): -
- Penny (8/5): I would recommend this hotel as its pretty close to everything you need we enjoyed staying here - The location was good, close to the beach and the bars/restaurants. For breakfast there was lots of fruit, pastries and different food. Not that many vegetarian options on the buffet. Staff were very good and very helpful. The buffet was very well laid out but sometimes the dishes weren't that hot. There could have been more storage space and hand towels in the bathroom would be good. Nyepi day package was not really explained to us, we thought we'd booked it but were told after that we had not.
- mark (9/5): - Location was perfect for walking to restaurants and shopping.
Beautifully clean and staff very helpful.
Breakfast was great. One of the best we have stayed at in Bali.
- Eliane (10/5): -
- nathalie (10/5): Super Hotel mit viel Herzlichkeit - -das Personal ist super freundlich
-alles sauber, Bett bequem
-das Essen ist sehr lecker
-super Pool mit Service
-Massagen sind top
was will man mehr... -
- Brett (10/5): Amazing!! - The property was exceptionally clean, the staff were amazingly polite and helpful. The buffet breakfast is next level amazing!! Thanks to head chef Katut and his kitchen staff. Will definitely be staying here again next time👌 The small bar fridge in our room wasn’t cold enough ,although after mentioning it to the staff,they kindly offered to store anything in their main kitchen fridge which was good.
- ida (10/5): We komen maar niet weg hier!!! - Alles is zooooo schoon… super vriendelijk personeel, heerlijk ontbijt en heerlijke koffie… Het trappetje van het zwembad…. Wie heeft die ronde tredes verzonnen? Zelf waarschijnlijk nog nooit gebruik van gemaakt…. Dan schijnt het zonnetje er ook nog op…
- Sharon (10/5): Lovely hotel,fabulous location. - Great location, close to the beach,cafes and spa facilities.
The staff were fantastic, very polite and helpful.
- Michael (9/5): Lovely hotel in a good location, will stay there again. - Very comfortable bed, decent facilities in the room, large ensuite. Staff are fantastic. Good breakfast with plenty of choice, varied day by day. It’s close to the beach but not directly on it. A gym would be useful
- Renee (8/5): Great hotel for your stay in Sanur! - Excellent hotel with outstanding location in Sanur.
Short walk to the beach, restaurants and spas.
Spacious rooms with balcony available.
Extensive buffet breakfast.
Balinese massage at the spa with Lexa and Novi - a must! Some more shade for all pool lounges (in the water and top deck)
Beds were a little firm for me.
- Meelis (9/5): - Huvitav interjöör, väga hea hommikusöök, tuba puhas ja avar, teenindus suurepärane. Mõned väsimuse märgid, toas segisti logises ja basseini redeli samuti..
Õhtune "live esineja" restoranis jättis nukra mulje, pill rippus kaelas aga mängida vist ei osanud, laul tuli ka lindist.
- Bartjan (9/5): Top! - All Nothing
- Deezy11 (10/5): Excellent hotel with great staff, pool and close to the beach - Stayed at the Artotel in Sanur for the second time. I really like the style of the hotel, the room design and comfort, the rooftop infinity pool and the excellent breakfast buffet. On top of all of this is the super friendly and helpful staff.
The rooms towards the main road can get noisy at times. If this is a concern for you, ask for a room towards the garden/backside of the building. I'm happy with all of it and will return.
- Rachel (9/5): Thanks we had a great time regardless of bad weather - Location and staff Nothing
- Jade (9/5): -
- Thomas (9/5): - Modernes, sauberes Hotel mit gutem Frühstück und Strandnähe. Alles bestens
- Stacey (8/5): Great location for Sanur - We have stayed here many times, you can’t beat the location. The big room is a great size for 2 people, and I like that there’s on a few levels so you don’t need to take a lift. Staff are always friendly and welcoming, but it’s definitely the location for us. Sometimes it can be a bit loud when trying to sleep, but it depends what floor you’re on. This time it was ok.
- Arjan (9/5): Fijn hotel op goede locatie - Vriendelijke personeel en heerlijk ontbijt Vanuit de kamer kan je niet naar buiten maar dat weet je van tevoren
- Teresa (10/5): -
- Victoria (8/5): Had a very relaxing stay at Artotel - Everything was fabulous 🌺 Nothing
- RUI (9/5): -
- David Hugo (9/5): -
- Michelle (9/5): Very Cool Hotel! - Artotel was an amazing place to stay for our two nights in Sanur. Super comfortable beds, great facilities. Breakfast had an amazing selection. All staff was super friendly. Definitely would recommend and stay again
- Randal (8/5): -
- Natwarlal (10/5): Amazing hotel would recommend and would return - Hotel locationnot far from airport
Staff very friendly breakfast was amazing good choice ,roof top pool great bonus rooms kept clean every day .
Location was near to beach and restaurants highly recommend Italian restaurant massimo sells delicious icecream ,
- Konstantin (9/5): -
- Emil (6/5): -
- Pachomova (9/5): - clean, spacious. Nice touch with art peaces.Location is near the beach promenade, a bit further from main street a lot of places to eat near by. Excellent breakfast with variety of fruit and juses to choose from. Also they make you eggs the way you like it on the spot. Pool area is nice and for my it was perfect size.
Further more, hotel restaurant area quite good, so you dont even need to go out somewhere else. In particular i loved blows there. A bit more shade in the poll area would be good, but in general -very nice stat.
- Ramiz (8/5): - Завтраки, обслуживание. Отель как отель. Нет своего пляжа. Иногда было шумно, когда рядом концерт.
- Kylie (9/5): -
- Rhonda (9/5): Very pleasant, though too short. Would recommend to other travellers. Loved proximity to beach. - Breakfast provided with room was very good with plenty of options available. Staff very pleasant and responsive to guest needs. Water from taps not potable and insufficient bottled water for oral hygiene needs and coffee/tea/hydration needs in room.
- Mark (10/5): -
- Catherine (9/5): The Hotel was very nice and the staff first class! - The staff were wonderful, great hospitality!
The breakfast was great and the hotel was lovely. The pool area needs better shade as it is very hot up there
- Andrew (8/5): A nice hotel with decent facilities. - Good amenities and staff Expensive inhouse in comparison to eating out
Even a Water by the Poll was $6.50Aud
- Adam (10/5): -
- Sandra (9/5): -
- Dmytro (7/5): -
- ernee (9/5): Séjour un sans faute - Tout, l’établissement en soi est un œuvre d’art, le personnel (professionnel, serviable et très prévenant), le petit déjeuner (très très complet et frais), on a dîné qu’une fois mais avons vraiment apprécié, la propreté partout et tout le temps, la piscine et le rooftop bar.
- Charlene (10/5): -
- Franck (9/5): - La propreté, le personnel et l'emplacement Rien
- Daniel (9/5): Exceeded all expectations and kids had the best first experuence of bali. - This was ab amazing hotel, in additiion to the friendly and helpful staff the buffet breakfast was outstanding. Location was close to the beach and all stores. The live music was loud and sound from revellers nearby carried into rooms.
- Alex (10/5): -
- IMade (10/5): Very relaxing and enjoyable,making it such a memorable trip. - Location,breakfast food,and staff are super friendly None
- Brad (8/5): -
- IMade (10/5): Enjoyable and staff members are very welcoming and friendly - They’re all excellent None
- Sharyn (10/5): - Location Fridge, it’s only a cooler box
- Ravil (9/5): -
Photos