Riad ILayka
Location: 78 Derb El Hammam quartier Mouassine , Marrakech, ma
Star Rating: 9.5 Stars
Property Type: Riads
About this Property
Charming Riad ILayka in Marrakech
Majestic Rooftop Terrace and Patio: Relax among mandarin trees on the patio or soak in the hot tub-style water basin while admiring the Atlas Mountains view.
Authentic Moroccan Decor: Each room features unique traditional Moroccan decor with antique furniture, some offering direct terrace access.
Culinary Delights and Experiences: Enjoy complimentary breakfast served in various scenic spots, savor Moroccan dishes at the guest table, and even partake in cooking lessons.
Book your stay at Riad ILayka now to experience the beauty and hospitality of Marrakech!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 12:00 AM - 12:00 AM
Check-out: 12:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Solarium
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Beach umbrellas
- Pool sun loungers
- Beach yoga on site
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double Room
This air-conditioned room is decorated in traditional, Moroccan style with antique wooden furniture and warm, red tones. It features a fireplace, a furnished seating area and a private bathroom with bath or shower. It offers direct access to the terrace.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
This air-conditioned room is decorated in traditional, Moroccan style with antique wooden furniture and kaki tones. It features a fireplace, a furnished seating area and a private bathroom with bath or shower.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Fireplace
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
This room is decorated in traditional, Moroccan style with antique wooden furniture and purple tones. It features a fireplace, a furnished seating area and a private bathroom with bath or shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Fireplace
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Board games/puzzles
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Guest Reviews
- Jennifer (10/5): - Alles perfekt, bereits das zweite Mal in dieser Unterkunft.
Zu unserer Verlobung wurde es uns auch ermöglicht in unserem Wunschzimmer zu schlafen.
Wir kommen wieder!
- Vivien (10/5): -
- MARK (10/5): Perfect - The staff went above and beyond to make our staff perfect. Zorro, Abdul and Couscous could not do more us.
Our suite was lovely made even more special with our own private terrace to relax.
Touches like a cake for our anniversary, fruit and nibbles in the room and a gift on our departure made it memorable.
We ate at the Riad on two occasions , food was superb.
Location was perfect Maybe a light outside bathroom would help
- Hannah (10/5): - Lovely stay - the staff were so nice and helpful and it was in a great location to explore Marrakech. Breakfast was delicious and we ate dinner here one night which was also lovely!
- J.M. (8/5): Hervorragend (10), wenn man kein Standardzimmer bucht - Das Riad liegt sehr zentral in der Medina von Marrakesch. Von außen unscheinbar und nachdem man durch das Tor ins Innere gelangt wundervoll hergerichtet und sauber erhalten. Von der Dachterrasse mit Sonnenliegen und kleinem Pool hat man einen herrlichen Ausblick über die Altstadt und sieht bis zum Atlasgebirge (wenn das Wetter passt ;)
Das Essen ist sehr gut, auf Nachfrage bekommt man auch Bier. Auf Bestellung gibt es auch Mittag- oder Abendessen - man kann einen Tag gemütlich ausklingen lassen. Die Zimmer an sich sind geräumig und geschmackvoll eingerichtet, die Betten sind bequem und auf Nachfrage bekommt man eine zweite Decke. Einige Dinge passen aber auch nicht, mehr dazu weiter unten.
Das gesamte Personal ist rund um die Uhr ansprechbar, außergewöhnlich hilfsbereit und freundlich, hier muss man ein großes Lob und Anerkennung aussprechen! Was man wissen muss ist, dass die beiden "Standardzimmer" im Erdgeschoß liegen. Das bedeutet, man hat die Türen und Fenster zum Innenhof, in dem sich alle Essen und sonstigen Bewegungen im Riad abspielen. Ebenso sieht jeder beim Vorbeigehen in die Zimmer, wenn die Balken offen sind. Die teureren Zimmer sind im ersten und zweiten Stock, dort gibt es dieses "Problem" nicht.
Weiters hatten wir das Pech, dass in unserem Standardzimmer ein Wasserfleck an der Decke ist, ich vermute, dass das Haus beim Erdbeben beschädigt wurde und nicht mehr dicht ist. Die Konsequenz ist ein schimmliger Fleck an der Decke und entsprechender Geruch im Zimmer. Schade, ich hoffe, das wird bald repariert. Ich hätte ohne diesen Fleck an der Decke ein glatte 10 vergeben!
Ich muss aber auch erwähnen, dass wir für eine Nacht ein anderes Zimmer bekommen haben, nachdem wir unsere Wahrnehmung mitgeteilt hatten. Leider war das Riad aber so gut gebucht, dass für die weiteren drei Nächte nur mehr dieses Zimmer verfügbar war.
- Geoffroy (10/5): -
- Rennell (9/5): Zoro was so kind and helpful. He arranged to have a surprise cake for my husband’s birthday! Breakfast is fantastic. Din - Staff incredibly attentive and kind - helping us to find our tour meetings/ greet us anywhere and offer many extra services. I found the location a bit confusing but thats because it is located inside the Medina.
- Pierre (10/5): -
- daan thijs (10/5): Perfect - Complete perfectie! Niks ontbreekt. Ze hielpen ons met ophalen en wegbrengen. Kamers waren prachtig en schoon! Wifi niet altijd goed
- Ana (10/5): Beautiful , friendly and very welcoming staying - Riad ILayka Review. Great location just a short walk to Jemaa el-Fnaa main square. A beautiful building, atmospheric and spacious room with a great bed, and small but lovely roof top seating area complete with a small plunge pool. Very tasty breakfast, and amazing evening meals if you decide to eat there. Super attentive, friendly and helpful staff. Would definitely stay again. Highly recommended.
- tom (9/5): -
- javier (10/5): Riad precioso y muy cómodo en el centro de la Medina - Todo perfecto Nada
- Luih (10/5): Perfect - We had a dream stay in Marrakech here, Zorro is the best and went the extra mile for us!!
- Anthony (9/5): -
- Eline (10/5): -
- Bilal (10/5): Excellent - Zoro et toute l equipe sont trop gentilles
Tout est bien 😍 Nothing
- Susane (10/5): -
- Lorenz Wacker (10/5): - Was uns besobders gefallen hat: das Gebäude, die versteckte Lage in der Medina, der herzliche Empfang. "Attention to detail" wird hier aktiv gelebt - im Service, in der Ausstattung, in der Sauberkeit. Mit hohem personellen Aufwand wird ein sehr stilvolles, aber altes Gebäude top in Schuss gehalten. Wer aber 4 Sterne von der Stange erwartet, der sollte woanders hingehen. Wir hatten das Pech, dass der kleine Pool auf dem Dach gerade repariert wurde. das dürfte in 1-2 Wochen aber vorbei sein. Ansonsten wurden alle unsere Erwartungen übertroffen. 🙏
- Olivier (10/5): -
- Norah (9/5): Hemmatrevlig Riad men en känsla av lyx! - Super nice and cozy Riad! They made you feel at home and it’s felt very safe. Everyone was nice and special thanks to Zoro who was so kind and helpful at every hour, he made the stay even more welcoming.
- roberto (8/5): Great location in the Medina. Very helpful staff. - Great location inside the Medina, only a couple minutes walk from Jemaa El- Fna square. Very helpful staff. Abdul speaks very good English and French. Great food served in the morning and for dinner. Kinda noisy at night. Not enough light fixtures in the room.
- Jose Maria (9/5): Para REPETIR, sin duda - Un Riad muy bien ubicado y la gente siempre muy pendiente de los huéspedes Poco iluminado la habitación
- Jonathan (10/5): A wonderful base for the medina in Marrakech and the staff are truly exceptional and could not have been more helpful an - Beautiful Riad with charming historic features and a very pretty courtyard. Staff were amazing and so helpful. Breakfast was lovely and the evening meal they laid on at our request was simply perfect Moroccan fare. The suite was beautiful but a little dark as it only had small windows.
- GLADYS (9/5): - Colazione ottima, varia e tutto fresco e/o caldo al punto giusto Illuminazione in bagno insufficiente.
Un po’ più di privacy nella camera xche dava sul giardino interno
- Marie-Bénédicte (10/5): Bel établissement au cœur de la Medina. On recommande ! - L’ambiance par sa belle décoration et le personnel très accueillant à l’écoute du client.
- Barbara (10/5): Fantastische plek, verborgen parel! - Het ontbijt was fantastisch, heel vers en uitgebreid. We voelden ons helemaal in de watten gelegd, kon niet beter. Niets, alles was perfect.
- Michaela (10/5): - Charming place, staff exceptionally friendly.
- maya (10/5): -
- Stephanie (9/5): Die perfekte Ruheoase in zentralster Lage in der Medina. - Das Riad ist eine wunderschöne Oase der Ruhe in zentralster Lage mitten in der Medina. Als Ausgangspunkt die bisher beste Unterkunft, die wir hatten. Was das Riad aber besonders auszeichnet, ist das Personal: ausnahmslos alle sind unglaublich freundlich, bemüht und hilfsbereit und ihre Gastfreundlichkeit macht den ganzen Aufenthalt perfekt. Ein spezielles Danke gilt den beiden Herren Abdos (sie heissen wirklich beide so!), die sich so rührend um uns gekümmert haben. Unser Zimmer hatte am ersten Tag ein Gebrechen bei der Toilette, dieses wurde aber am nächsten Tag sofort unkompliziert behoben, also zählt das eigentlich auch nicht negativ.
- Ivano (9/5): -
- Patricia (10/5): Excellent accommodation, great staff and lovely breakfasts , what else could you need. - Everything was lovely the riad is beautiful with great staff who were very kind and helpful.
The souks and square were within walking distance. There was nothing to dislike
- Avvocato (8/5): Il giusto compromesso per tutto - Colazione discreta anche se non abbondante.
La posizione del Riad è centrale, vicino a tutte le attrazioni Nulla
- michaudel (8/5): - Hotel avec du charme, de l'authenticité
- Adrian (10/5): -
- Agata (8/5): - Bardzo miła obsługa i niesamowity klimat Skromne i monotonne śniadania
- Joanna (8/5): Lonely stay again in Marrakesh - Great location in the Medina - staff very friendly and helpful - lovely breakfast and amazing dinner There is not a lot of space on the terrace and the jacuzzi was cold
- JOSEP MARIA (9/5): -
- Lydie (8/5): -
- rachel (10/5): Beautiful and elegant Riad in a central location with excellent staff - Beautiful Riad ,elegantly decorated in a chic traditional Moroccan style . Fabulous location close to the main square and souks . Down some winding alleys but you soon get your bearings !!
The downstairs courtyard garden was lovely and the roof top terrace had several areas to sit and relax and a welcome little plunge pool to cool off in ! Our room was spotlessly clean and very comfortable. The bathroom was fabulous with a beautiful shower cubicle and traditional tiles ! All the staff were amazing ! So friendly , attentive and helpful . We even got a picnic from Abdul when we missed breakfast and he helped us with our early morning taxi back to the airport which we really appreciated! We had a wonderful stay and I’d definitely recommend this Riad and hope we can return one day ! Thank You Team Ilayka Nothing ! Everything was superb !
- G (9/5): An oasis in a busy old town - Great customer service All good
- Hewa (10/5): "We had a wonderful stay here! A perfect, peaceful oasis in Marrakesh!" - "If you are coming to Marrakesh, stay here at Riad lLayka !
I was so impressed by the high standard of cleanliness throughout the entire property. It’s rare to find a place this well-kept. Beyond the facilities, the staff are the real stars—always smiling and ready to help with a kind word They were incredibly friendly and went out of their way to make us feel welcome especially Abdelilah . He is really kind sweet kid he even give us his phone number and told us to give him a ring if we had any difficulty in The town or anywhere around. I felt right at home and can't wait to return!" There is nothing not to like, but I wish there was a little Fridge in the room to keep my drinks cool
- Sebastian (10/5): Toll, wir kommen gerne wieder. - Großartiges, freundliches sowie zuvorkommendes Personal.
- Cedric (8/5): -
- Diana Maria (10/5): Un mic colt de rai, cu oameni calzi si primitori, genul de loc in care vrei sa te mai intorci - Personalul a fost minunat, mereu atent la nevoi si au dat senzatia ca esti musafir la ei in familie nicidecum un turist cazat. Locul e un colt de rai, camerele elegante, arhitectura deosebita, aproape de souk-uri si de obiectivele turistice. Atentia la detalii e mult peste standarde, au grija ca oaspetii sa se simta perfect -
- bryan (8/5): - Déçu du petit déjeuner
- Grzegorz (10/5): Niezapomniany weekend w Marrakeszu. - Wspaniałe śniadania serwowane na parterze: naleśniki, ciepłe pieczywo, ser, konfitury, ciasto a także świeżo wyciskany sok i kawa. Do tego w przepięknym miejscu. :-)
Wspaniałe pokoje. Doskonała lokalizacja - w samym centrum mediny (ale w spokojnej części). Bardzo blisko głównego placu i targu.
Zawsze pomocny i uczynny personel. Każda nasza prośba została spełniona. Na pewno tu wrócimy. :-)
- Ragnar (9/5): Fantastisk vistelse mitt I mediman - Fantastisk personal!!!!
Riad mitt i centrum.
Stort tack för vår vistelse hos er.
Takterrass med fantastisk utsikt över Atlasbergen.
Återigen STORT TACK!!!
- Senija Badurina (10/5): Wonderful stay in a beautiful riad. - Riad Ilayka is truly beautiful and hard to describe in words – the interior is designed with great taste and attention to detail. The only small downside was that our room felt a bit dark, so stronger lighting would make the stay even more comfortable.
On our first evening, we had dinner at the riad, and I can honestly say it was the most delicious meal we had during our entire stay in Marrakech. Compliments to the kitchen!
The location is excellent, just a few minutes’ walk from the main square and all major attractions. At first, the maze-like streets leading to the riad can feel a little confusing, but once you remember the first few key turns, finding your way becomes very easy.
Throughout our stay in Marrakech, we felt safe overall, although we did experience a few uncomfortable situations with people trying to deliberately mislead us in order to get money. If they don’t succeed, they can become aggressive, so it is best to ignore them completely, even if you get lost in the medina. You can always ask someone in a shop for directions – shops are everywhere, and most people are kind and genuinely willing to help. Still, a bit of caution is advisable, as some individuals unfortunately try to make quick money in dishonest ways.
Finally, Riad Ilayka is a truly wonderful place with exceptionally warm and caring staff. I would especially like to mention one lovely young woman with beautiful curly hair, who arrived from France a few months ago (unfortunately, I don’t know her name). She surprised me with a gift for my birthday, and our room was decorated with rose petals – a gesture that truly touched us.
Riad Ilayka comes highly recommended, and it is a place we would happily return to! Nothing, everything was excellent.
- Tangjing (10/5): - Very nice and clean, ppl are so nice 👍
- utegeh (4/5): - Die Lage direkt in der Medina ist super. Man findet auch durch die engen Gassen problemlos zurück. Das Riad ist wundervoll gestaltet und die Zimmer sehen sehr schön aus. Auch der Innenhof und die Dekoration sind wunderschön. Abdul und Azaddine sind super. Sie helfen, wo sie nur können, geben Tipps und haben für alles ein offenes Ohr. Wir waren darauf eingestellt, dass die Temperaturen im Winter nicht ganz so hoch sein werden, vor allem am Abend/in der Nacht und wenn das Wetter regnerisch ist. Leider hatte unser 1. Zimmer keine Heizung obwohl das in der Zimmerbeschreibung angegeben war. Im Bad stand ein kleiner Elektro-Heizer, den man dort aber auch dringend benötigte. Das Zimmer war kalt, bis wir einen zweiten Heizer erhielten.
Am ersten Abend gab es ca. acht Stromausfälle, die der Elektriker zunächst auf unsere Nutzung des zweiten Elektro-Heizers zurückführen wollte. Doch weitere Stromausfälle folgten, als wir den Heizer nicht mehr benutzen und unser Zimmer wieder kalt war.
Morgens frühstückt man im Innenhof des Riad, obwohl die Außentemperatur ca. 7 Grad Celsius beträgt. Es wird ein dekoratives Gasfeuer an den Tisch gestellt, was jedoch nicht wirklich wärmt. Es gibt auch einen Innenraum, in dem man frühstücken kann, jedoch stehen dort zwei der drei großen Terrassentüren Tag und Nacht offen, so dass die Temperaturen im Innenraum denen im Hof entsprechen. Im Riad gab es keinen einzigen Raum, in dem man sich wirklich aufwärmen konnte.
Am zweiten Morgen hatten wir dann auch noch ausschließlich kaltes Wasser.
Der Safe im Schrank war auch defekt. Diesen tauschte Abdul am zweiten Tag aus, doch der Safe konnte auf die Schnelle nur in den Schrank gestellt werden. Er war also nicht fest installiert, sondern hätte einfach rausgetragen werden können. Schlüssel für die Zimmer gibt es jedoch auch nicht. Man muss auf die Ehrlichkeit aller Gäste und Mitarbeiter vertrauen.
Abdul hat ermöglicht, dass wir ein anderes Zimmer bekamen, mit Klimaanlage, welche auch heizt. Die Klimaanlage hing jedoch in ca. drei Meter Höhe unter der Decke. Bis der Raum warm war, vergingen Stunden. Hinzu kam, dass auch die Reinigungskräfte nach der Reinigung alle Fenster und Türen des Zimmers offen lassen. Es wird also nie richtig warm.
- Stuart (10/5): Homely Riad soaked in beauty made even more beautiful by the staff. - Beautiful Riad, very intimate with amazing staff. Nothing
- Esha (8/5): - Beautiful Riad
- Bridget (10/5): A wonderful place to stay. - Everything. Great breakfast. Very comfortable room. Very clean and lovely people. Especially Rakim and Abdul. Nothing.
- José Maria (10/5): - Arquitectura y ambiente.
Todo en general pero sobretodo en buen trato recibido por parte de Abdul quien nos hizo sentir como en casa. Nada.
- Dhar (9/5): - Great location near Jemaa El Fnaa. Beautiful old Riad with nice courtyard. Rahim took extra good care of us thru our 4 day stay. Food was fantastic!
- Hansert (10/5): -
- ROSSELLA (9/5): -
- Ginevra (10/5): - Abdul e tutto lo staff sono stati gentili, una gentilezza ed accoglienza che non si trova piu' viaggiando. Ci hanno fatti sentire a casa!
La colazione favolosa, ed uno yogurt indimenticabile , con sapori ed essenze che ricordano l'infanzia. Tutto perfetto!
- Paloma (6/5): Deseando volver a mi pais - El personal muy, muy amable. No tiene tv en la habitacion. Apenas hay luz, todo muy oscuro. Aun tengo mis dudas y por respeto no digo mas, de la seguridad en la caja fuerte. No os fieis
- pjmfernandez (10/5): - La amabilidad del personal, los desayunos, lo bonito del lugar y lo limpio que estaba todo.
- Michel (10/5): The staff was attentive, friendly and very helpful. - The location was perfect and the experience of a Riad in the full sense of the word
- Jorge (10/5): -
- Morena (10/5): Ci tornerei subito! - Tutto, dalla posizione allo staff, tutti i ragazzi molto gentili in particolare Rahim che ci ha accompagnato e consigliato in questa vacanza. Posizione del Riad a pochi passi da tutto. Incredibile rooftop dove ammirare alba e tramonto sospesi sopra Marrakesh
Ottima colazione La nostra camera era un po’ angusta confronto alle altre ma con un terrazzo magnifico!
- Jennie (10/5): Incredible stay - Beautiful hotel, amazing staff Nothing
- Richard (9/5): -
- Vistorvz (9/5): - El Riad es precioso Las almohadas algo duras para nuestro gusto
- paolo (9/5): splendido soggiorno in riad moresco al centro della medina - La struttura tenuta benissimo, arredi d'epoca, pavimentazione con piastrelle antiche, porte in legno antico, archi e pareti coperti in stucchi intarsiati.
Personale ultragentile e disponibile. ottimo cibo, non solo la colazione ma anche la cena ottima a prezzo competitivo (30€ a testa), se lo avessimo saputo avremmo mangiato sempre lì.
tutto profumato, non si capisce neanche come facciano ad essere profumati anche gli spazi esterni.
Stanza grande, arredata in stile moresco opulente come anche il bagno fornito di tutto.
posizione: più centrale di così non si può ed è anche riservata. se si tiene il bagno chiuso, si diffonde odore di fogna, ma tenendo la finestra aperta non si nota.
scegliere le camere al piano superiore, perchè quelle al piano terra si aprono direttamente sul patio in cui si fa colazione, cioè si potrebbe avere la sensazione di poca privacy in camera, ma non c'è niente da migliorare, se si vuole un riad, sono tutti così.
- Julie (10/5): Excellent stay with focused customer service - We booked RIAD ILayka for our 25th wedding anniversary trip to Marrakesh.
On arrival we were not allocated the room we thought we had reserved but this was quickly resolved.
During our stay we were well looked after and Rahim and Abdul were particularly helpful.
Customer Service overall was excellent.
- Magnus (10/5): -
- Georg (10/5): Excelente! - La ubicación, la comida y el personal excelente!
- Arlene (10/5): Amazing stay! - The staff were amazing! They were attentive and always helpful! Abdul took great care of us, greeting us and then walking us to our taxi when it was time to leave. Abdul and Azudin and Rahim were also so attentive throughout our stay.
It is a beautiful riad, a relaxing place to stay! It was challenging to find late at night when we arrived. We got lost trying to find our way the second night
- Lucas (10/5): - Experiência incrível. Azdine nos preparou um café da manhã mais cedo para o dia que precisamos sair para aeroporto, foi extremamente gentil. Toda equipe foi muito educada, Abdull que nos recebeu com muita cordialidade e gentileza. Ficamos muito felizes com a estadia. Retornaria várias vezes a esse Riad.
- Nicky (10/5): A very special place to stay with wonderful staff! - Absolutely stunningly beautiful. The staff couldn’t be more accommodating, attentive, kind and helpful. Very good location.
- richard (10/5): -
- maria (10/5): -
- Jane (9/5): -
- Sheena (10/5): We spent 3 thoroughly enjoyable days exploring the area on foot. Great location, lovely staff, beautuful riad - The location within the Medina and the beautiful riad itself. The staff went out of their way to make us comfortable and ensure we enjoyed our stay. Nothing
- Naomi (10/5): A beautiful property to stay in but the highlight were the staff! I have never experienced such wonderful hospitality or - A beautiful property to stay in but the highlight were the staff! I have never experienced such wonderful hospitality or service! Nothing
- Simon (10/5): A relaxing haven from the bustle and hustle of the medina - It was a calm and relaxing place
The staff were charming and attentive and were happy to help with whatever you needed Nothing
- Melanie (10/5): Ontspannen en magische plek om te ontspannen en genieten van de stad - Prachtige binnentuin, terrassen en kamer.
- Miguel (9/5): Muy buena experiencia - El personal es más amabale que en muchos hoteles 5 estrellas que he visitado, es muy cómodo salir y estar ya en el centro si es lo que buscas. El acceso al Ryad por callejones dentro del zoco no hace que sea la experiencia perfecta. Además, como en todos los alojamientos del centro, el taxi te deja cerca de la plaza y tienes que caminar con las maletas por el zoco.
- Misael (10/5): - Great Place to be, I was supposed to be there in 2023 around the time of the earthquake, end up going to Tanger but we was able to come this time. Place is charming and inviting, you will feel like it’s your home away from home. Marrakesh is a cacophony of sounds and voices and but the people are still the best I met.
You won’t regret!
- Kit Peng Heidi (10/5): - Very attentive staff, especially Abdul who was very helpful. The property and the rooms were beautiful. Location was convenient and only 10 minutes walk away from the main square, although the path to the main square can be a bit difficult to navigate - luckily Abdul kindly showed us the way so we didn’t get lost.
Overall a great experience and highly recommended.
- Raymond (8/5): Staff was excellent. Great breakfast - Very clean and friendly Not accessible by car!
- Aida (10/5): Recomendable 100% - Excelente trato, las instalaciones muy bonitas y muy bien ubicado.
- Elizabeth (6/5): Disappointing. - Location The lady working at front desk was rude and not helpful as we enquired about our money that was scammed when paid to the Riad.
They have not at that stage made contact with booking.com and only after we insisted that we need feedback did she phoned the owner who replied: its not our problem!!!
We still have not had any other reply since we left and are we of the opinion that the Riads platform was hacked on booking . Com and therefor they should take some respnsibility.
Wouldnt recommend anyone to stay there as no assistance would be forthcoming if anything happened with your booking.
We had to pay another nearly 900 Euro to keep our booking.!!
Very sad indeed. Rather stay at a bigger hotel with infrastructure and people who have empathy with their guests.
- DEBORAH (10/5): A Riad in Marrakesh - This is a traditional Riad with very attentive staff. The breakfast was excellent and the furnishings I. The room very Moroccan. Excellent internet and right in the centre of everything- souks, restaurants. The staff were exceptional. Nothing was a bother.
- Gomes Pereira (10/5): Excellent place - This place is a gem in the middle of the medina. Peaceful and quiet, yet walking distance to everything. Beautiful room and bathroom,, nice terrasses and amazing breakfast. All the staff are wonderful as so helpful, but Adbo is exceptional! Felt very safe for single mother with teenage daughter. The narrow and intricate lanes of the medina are easy to navigate ones you start, and the riad is in a prime location. We loved our five days here!
- Jeanne (10/5): Unforgettable experience in this beautiful oasis - Riad Ilayka is absolutely beautiful. The moment you walk through the door it is a peaceful oasis. It is a gem in the Medina. Our room was the perfect blend of authentic charm and modern conveniences. We utilized their shuttle service from the airport and were met outside the Medina and escorted to the riad. We enjoyed a refreshing beverage upon our arrival and a delicious breakfast every morning.
The staff are exceptional and helped me tremendously with locating quality vendors in town. Their friendliness and innate hospitality made our trip so much more memorable.
- Storey (10/5): Exceptional -
- Alexandra (10/5): - Welcoming staff, very helpful. Great breakfast
- Ramneek (10/5): - Abdul was an excellent host. The Riad was well maintained and clean and the breakfast was fantastic. If you are looking for an authentic morrocean experience, this is the place to stay in the heart of the medina. It can be confusing to get to the Riad and it's dark on the walk up to Riad at night so best off staying there in a group, not on your own.
- Norma (8/5): Very good - Riad Ilayka is a beautiful Riad in the heart of the Medina, Very peaceful. The rooms are traditional decor with dark wood and walls. There are outdoor areas to shade from the heat of Marrakesh and side areas in the courtyard. On the first floor, there are another few shaded seating areas.. There's also a seating area on the roof (covered), where you can see the rooftops for miles and sunbathing beds with umbrellas. Breakfast is a traditional breakfast a selection of mini bread rolls,, pancakes, flatbread and spreads, yogurt, fresh juice and tea, everything was tasty. All the staff were friendly and accommodating particularly Azzadine. The location is great and the Souks near the Riad are a little calmer than the main square and have a great selection of goods both modern and traditional particularly along the route to Rue Sid Abd El Aziz. Nothing bad about the Riad. There was a celling fan in our room but I would get a room with air-conditioning next time just for some extra comfort. And I found the last few streets to the Riad a little claustrophobic... but that's just me.
- Betsy (9/5): Great spot right in the Medina. A calm oasis in a lively old city! - Great location in the medina and yet wonderfully quiet. Abdul was very welcoming and looked after us extremely well, helping us with our luggage and finding our transfer the following morning.
- Paul (10/5): Exceptional - The facilities and staff were excellent. We enjoyed the breakfasts and all requests were met to our satisfaction.
The rooms were beautifully decorated and we were upgraded on our honeymoon stay.
The location within the Medina enabled us to get around easily. Frankly there was nothing to dislike in this wonderful Riad.
It was our first visit to Marrakech and I'm sure we'll return as there are many places to visit.
- Lyns_mann (10/5): Beautiful riad with lovely friendly staff - The staff were all lovely and friendly, the riad was in the perfect location in between the Medina and Jemaa el Fna and we were also able to walk to the majorelle gardens and Yves saint Laurent museum from there (approx 25-30 min walk). The room was beautiful with lovely handmade shower gel and shampoo. Water and snacks were also in the room. There was a lovely welcome drink and biscuits too, gorgeous touches that made us feel welcome and special. The riad has a beautiful rooftop area too. Breakfast was really good, every day had a slightly different cake, pastries, pancakes, fruit, yoghurt and break as well as freshly squeezed juice and coffee. Nothing
- Leslie (10/5): Lots of attention to detail. Employees were so attentive and welcoming and eager to make my stay perfect. - Beautiful, luxurious Room was a bit dark. No AC or fan.
- Amanda (10/5): Beautiful hotel full of incredible history and antiques -
- Jennifer (7/5): A great refuge from the craziness of the Medina but book a top floor - The staff is exceptional and very thoughtful. The terraces and garden/fountain are a welcome refuge from the craziness of the Medina outside. We also very much appreciated the welcome drink, snacks and amazing breakfast. The ground floor riad rooms are very dim, especially the shower area and there are some issues with smells from the drains that are hard to mask though Ilayka has put room incense in the bathroom. Also the bed is not very comfortable for the price point.
- Janine (9/5): Medina Magic - Beautiful decor. Very quiet in the middle of the medina.
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