Appartello Smarttime living Hamburg
Location: Sportallee 4, Hamburg, de
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Serviced Rooms and Apartments
Experience the convenience of Appartello Smarttime living Hamburg's well-equipped rooms and apartments, complete with modern amenities such as flat-screen TVs, private bathrooms, and fully equipped kitchens. Some even offer air conditioning and cozy living spaces.
Complimentary Gym and WiFi
Stay active at our free 24-hour gym and stay connected with complimentary WiFi throughout the property. Unwind in our cozy living room by the fireplace after a long day of exploring the city.
Convenient Location and Parking
Located in Alsterdorf, our hotel is perfectly situated near the airport and City Centre. Take advantage of our paid garage parking for a hassle-free stay. Don't miss the chance to explore the nearby Inner Alster Lake and Gänsemarkt. Book now for a memorable stay in Hamburg!
Important Information
The property offers a healthy and quality breakfast selection every morning. Guests put their breakfast together individually. Guests may help themselves to freshly brewed coffee free of charge, while specialty coffees (latte, cappuccino etc) can be purchased additionally.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Allergy-free room
- Outdoor furniture
- Pet bowls
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Key card access
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Garage
- Bicycle-friendly property
- Electric bicycle charging station
Rooms Available
-
Premium Apartment, 1 Bedroom, Non Smoking
1 King Bed
431 sq feet
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, queen sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Free newspaper
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Mobile key entry
- Energy-saving switches
-
Executive Apartment, 1 Bedroom, Non Smoking
1 King Bed and 1 Queen Sofa Bed
538 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, queen sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Free newspaper
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Mobile key entry
- Energy-saving switches
-
Deluxe Apartment
This fully-furnished apartment features a seating area, sofa and toaster.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Comfort Studio
This fully-furnished studio features a kingsize bed, WiFi and a coffee machine.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium Studio
This fully-furnished studio features a kingsize bed, WiFi and a coffee machine.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Studio
This fully-furnished studio features a kingsize bed, WiFi and an open-plan kitchen.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Apartment
This fully-furnished apartment features a microwave, electric kettle and tea/coffee maker.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Ahmad (9/5): -
- Fichtentinte (8/5): -
- Olaf (8/5): -
- Rene (8/5): - Good receptionist
- Steven (9/5): -
- Dorothee (10/5): -
- Olaf (8/5): -
- Michaela (9/5): Top 👍 - Sauber ordentlich
24h Check in Matratze sehr hart (meine Einschätzung, bin da auch sehr wählerisch 😅)
- Tom (10/5): -
- Silvia (9/5): - Das Appartement war geräumig und sauber.
Das Personal ist hilfsbereit und freundlich.
Auf Wünsche wird eingegangen.
Flexible Ein-und Auscheckzeiten empfinden wir als sehr praktisch und vorteilhaft.
Die Nähe zum Stadtpark ist super. Preise etwas zu hoch.
Auch die Parkplatzgebühr empfinden wir als zu teuer bei den hohen Übernachtungsspreisen.
Da könnte man vor allem Stammgästen etwas entgegenkommen. Das kennen wir auch anders.
Die Straße am Hotel ist etwas laut. Bei geschlossenen Fenstern aber ok.
- Christian (8/5): -
- Silvan (9/5): Große Empfehlung für ein hochwertiges, sauberes Hotel zum Wohlfühlen. - Sehr freundliches Personal, sehr modernes und schönes Zimmer.
Extrem sauber und wohnlich.
Richtig zum wohlfühlen. Der Kühlschrank war immer mal wieder etwas „lauter“, aber nicht sehr schlimm.
- Dirk (8/5): - Sehr freundliches und hilfsbereites Personal Der Kaffee war etwas dünn
- Fabian (9/5): -
- Sarah (9/5): -
- Rosemarie (9/5): -
- Uwe (7/5): -
- Lars (9/5): - Einfacher Check-In, Ausstattung, getrenntes Klo und Bad Fehlendes Waschbecken in der „Küche“
- Mike (7/5): Okay - Good location, quality People were smoking in front of my window(entrance) at evenings/ night. Couldn’t sleep with open windows as too smelly (smoke) and loudness from other guests
- Hamza (10/5): -
- Silvia (9/5): - Wir waren schon öfter hier und wie immer waren wir sehr zu frieden.
Auf Wünsche wird eingegangen und das Personal ist sehr freundlich.
Wir hatten ein super geräumiges Appartement mit bequemen Betten. Preis etwas hoch.
- Birgit (8/5): Unterkunft war sehr gut, allerdings doch etwas außerhalb, etwas zu hochpreissig. -
- Martina (10/5): Alles Tip Top - Sauberkeit / Service
Hund sehr willkommen
- Sabine (10/5): -
- Ettore (9/5): -
- Brigitte (8/5): Angenehmer Aufenthalt ohne viel Hotel-Schnickschnack. - Ungestörter, ruhiger Aufenthalt. Liebevoller Empfang für den Hund. Das Foto der "Küchenzeile" gaukelt vor, man hätte eine Möglichkeit zur Selbstversorgung. Das ist jedoch nicht zutreffend.
- Bahaa (10/5): -
- Sand (10/5): -
- Shachar (8/5): -
- Christiane (8/5): -
- Finn (8/5): -
- Amir (10/5): -
- Chris (8/5): Es war befriedigend ( wegen Preis) - Geräumiges Zimmer, mit 2 Hunden hat es ganz gut funktioniert Umständlich in die Stadtmitte zu kommen. Bus/SBahn. Für 2 Nächte 420€ trotz Hunden und der Entfernung zum Zentrum recht teuer.
- ulrich (8/5): Bien pero sin toque personal - Cerca del aeropuerto Relación precio versus prestaciones no está bien
- Ashour (10/5): -
- Stephanie (9/5): -
- Lianne (9/5): Simpel, maar heeft alles voor kort verblijf, locatie is wel ver van alles - Schoon, rustig en een leuke speelkelder bij de gedeelde woonkamer. Er viel nika tegen, het kan alleen op de bovenste verdieping op de slaapkamer wat warm worden.
- Dominik (10/5): - Wir haben uns wohlgefühlt. Großzügige und moderne Zimmer mit guter Ausstattung. Anreise und Parken mit dem Auto war problemlos.
- Max (8/5): -
- Ahmad (8/5): -
- Fariba (10/5): Super god hotel - Fantastic godt anbefaldt den
- Lonops (8/5): Besser geht immer - Freundlicher Empfang,kostenlose Benutzung von Waschmaschine und Trockner. Küchenzeile ohne Wasser und Spülmöglichkeit,man muss das Geschirr im Badezimmer spülen.Frühstück für 15 €, sehr karg!Nur 1 Kissen im Bett.
- Stefan (9/5): -
- Mandy (7/5): Für eine Nacht ok - Wir hatten Glück und konnten eher einchecken. Die Rezeption hat uns geholfen, eine ÖPNV-Verbindung herauszusuchen. Das Frühstück ist eher mäßig, geringe Auswahl und harte Brötchen.
Eine Falsch- bzw. Mehrabbuchung des Hotelsl wurde erst nach umständlichen Telefonaten erstattet.
Die Kissen empfand ich als recht unbequem.
Alles in allem war der Preis für eine Nacht inkl. Frühstück und Parkgebühr recht hoch. Die Lage ist eher mittelmäßig.
- Morten (10/5): - Glimrende hotel - stor hotellejlighed.
- Janne (10/5): - Et rigtig fint hotel, servicen knap så god. Men vil gerne anbefale alligevel.
- Gwynneth (9/5): Very welcoming and relaxed - The lady at the reception. She was so kind and really helped us figure out how to travel fasted to the city and gave us some tips and tricks - really extremely kind It’s far from the centre but you can walk next to the canal that’s near towards a more lively street and good public transport options
- Mohammad (1/5): Bad -
- Mpc (10/5): Exceptional -
- Yvonne (10/5): - Alles sehr funktionell und gut. Preis leistungsverhältnis top.
- Rakan (10/5): Exceptional -
- Jennifer (8/5): - The hotel was clean, staff was friendly.
The only thing I was not thrilled with was that my room overlooked several garbage receptacles outside. As early as 7 am, or slightly earlier, I woke up to the sound of people throwing garbage in the bins...and also the sound of glass bottles being thrown in. The bins outside wouldn't have bugged me so much if they waited until 8 am or 9 am or later to use them.
Also, whoever was out there was smoking cigarettes' so I could smell it from my room. Apart from that, the place was nice the close to the airport.
- Liam (9/5): Superb -
- Kerstin (10/5): - Alles bestens
- Regine (8/5): Very good -
- Frank (8/5): - Ich würde wieder dieses Hotel buchen, wenn ich in Hamburg übernachten muss
- Skipper (7/5): Always a good stay but is starting to show some age on the property - Great location and enjoy being in a home like environment .. Dishwasher needs attention as its all rusty inside, central temp control was turned off for 3 days, so no fan or air movement or temp control. Last day of the stay even the heat was off.
- Mara-Susann (10/5): - Schönes ,großes Zimmer, modern und praktisch. Tolles Badezimmer.
Nettes Personal. Gutes Frühstück, jedoch die Lage ist nicht so toll. Industriegebiet und wir hatten Probleme mit den Öfis. Langes Warten, Ersatzbusse kamen mit langer Wartezeit . Da S - Bahn Reparaturen .
- Mishael (10/5): - Hotel are very helpful
- Jean-paul (7/5): Pleasant stay, but no AC!, good location in the green - Amazing staff, nice decent rooms, good pillow and mattress. Nice facilities. Supermarket on a very short walking distance. Building is very warm and the room has no AC or ventilation. For the price point, it was overpriced.
- Yazan (8/5): - Very good staff, friendly neighborhood, very close to Hamburg airport facilities
- Hamza (3/5): Good not more - Room space was very good
Cleanness was excellent
Wifi was very good
Receptionist friendly and helpful Receptionist not available all time
Cleaners is not professional cause they open the room once i was inside and still looking to me they was thinking i left cause i was little late for cx out but still they don’t have the right to do this
- Dmitrijs (8/5): Very good -
- Thomas (10/5): - Endlich mal eine Unterkunft mit angenehm großen Zimmern. Auch zu dritt hatte man nicht das Gefühl, ständig sich auf die Füße zu treten. Es gab nicht nur ausreichend Platz, sondern auch einen Kühlschrank mit Gefrierfach, Wasserkocher und Kaffeemaschine, sogar eine Spülmaschine. Die Zimmer waren sehr ruhig, trotz der Feuerwache gegenüber. Checkin und Checkout waren völlig problemlos. Und endlich mal ausreichend und kostenlose (!) Parkplätze.
- Zabi (8/5): - Good
- Zabi (6/5): - Ok
- Kristina (6/5): - The hotel and room was very nice and spacious for a family. The only negative thing about the stay was the noice from the road. When we checked out, we were told to write "quiet" on the booking and then they would try and give us a quiet room. However, you do not know that when you book. I couldn't find anything on their website, that said there might be some noice from the street. The breakfast was not as good as it says on the webpage, it was OK. We would go there again because of the spacious rooms, but remember to write "quiet".
There was a bus stop close to the Hotel which was nice.
- Laura (10/5): - Great space and breakfast
- Alexandre (9/5): Superb -
- Stephan (10/5): - Sauber und modern.
- Anthony (7/5): Good - Clean, good sized room and bathroom with a laundry room for guest use downstairs. Friendly staff and convenient for guests travelling by car and not too far from the Alsterdorf metro station Charging money for things like bottled water and coffee pods seemed a bit stingy considering we were paying nearly €200 per night
- Annelie (10/5): - Very nice hotel!
- Michelle (10/5): - Liked: Staff helpful and friendly.
Not so much: Noise from road in rm 137 and probably all that corridor
- Verified traveler (10/5): Würde wieder dahin fahren - Würde immer wieder dahin fahren wenn man mal eine Längere Zeit in Hamburg ist. Ein wunderschönes Hotel. War fast alles perfekt nur das es in der Nacht extrem warm war.
- David (10/5): Sehr empfehlenswert - Hotelzimmer war Sauber und Modern. Mitarbeiter sind sehr freundlich und Hilfsbereit.
- Salome (10/5): Exceptional - The staff were really friendly and they made sure that our request was catered. It was such a big help for us. I like also that the rooms were clean and bus station is just a couple of minute walk.
- Lukas (10/5): Everything was good and nice. Quite place. Simple check in and check out. -
- Timon (9/5): Superb -
- Michael (9/5): Superb -
- Mignon (10/5): A great space to stay if it is not essential to be right in the middle of the city - Our apartment was very spacious, light and bright. The complex is close to good bus/train services to central Hamburg and there is a supermarket close by. There is no need for a car in Hamburg as the public transport and bikeways are brilliant. The client laundry is also great with multiple washing machines and dryers available free. This apartment was the most expensive we stayed in during our 11 week holiday, but it was also amongst the best.
- Jose (8/5): Very good -
- Nelson (10/5): - The place was perfect for a small family.
We used this as a final stop before leaving Germany, as it was close to the airport.
It was clean, and they had REAL AC, which helped get a proper sleep. Something that we didn't get too much during our Euro trip.
5/5 all and all.
- Catalina (10/5): Excellent - A beautiful area, amazing park and bistro nearby, we went with two big dogs and had plenty of space to walk them. Exceptionally clean, great staff, wonderful breakfast. You need to pay extra for parking, dogs and breakfast but it is worth it. Not applicable
- james (10/5): - This was a great find will use again
- Dinastry (8/5): comfortable and memorable visit for the whole family - clean, location very close to supermarket and bus stop, also close to airport, nice free taxi service from booking.com when we arrived and helpful driver and staffs, AC is a plus in hot summer. soundproof between apartments/rooms, more privacy is great, tv program should have those without German dubbed for children especially, or should have at least English subtitle
- Leo (10/5): Exceptional - Pretty much everything, apartment was like new, perfectly clean. Breakfast, even though it's optional, there isn't much to choose, especially considering the price for it.
- Rasmus (6/5): Room for significant improvement. - Arrived early Friday evening to discover that no bed linned were available. No reception, hence we had to pick-up ourselfes at neighbouring hotel. The room was extremely smelly, like somebody has left contaminated food there for month. Have had better experiences with with Appartello - this one was a complete disaster.! Would expect some kind of compensation.
- Jani (7/5): Good -
- David (8/5): Enjoyable stay in a very nice city - Room were clean and spacious. It was close to the airport but the surrounding area, especially along the river was very nice. Better value for money than most places in Hamburg. The room was a little lacking in character but that was expected. Journey into center took a little longer than expected and fairly expensive by taxi. Hamburg is expensive for accommodation overall but this place is better value for money than most.
- Alla (9/5): A great place to stay before your flight from Hamburg - Clean and nice place.
Welcoming receptionist.
Closeness to the airport and convenient access to the city transport.
In general, pleasant green area.
Proximity to a supermarket "Lidl".
24/7 gym. They do not do room service every day. It was announced to me at the reception, so no surprise, however when you have just a few days for rest, you want comfort and cosiness.
Hand soup did not work in the bathroom.
The breakfast is very minimalistic.
- Abhay (10/5): Exceptional - Very clean and comfortable l. Friendly staff Cost is very high
- Alexandra (8/5): Nice stay - Really nice clean, quite. Everything functional. Cared for functional room.
Friendly staff. Overall pleasant stay and would come back again. They even cared for the Easter and found small goodies. Would have been nice to have at least one or two pods of coffee at arrival for free. Arriving on a holiday or weekend and all the stores closed leaves you either without a coffee in the morning when the reception is closed or you have to buy the pods.
- Rasmus (10/5): Surprisingly good - Location wise excellent if you want to be close to the airport. Rooms spacious and very clean. Really surprisingly good. Also customer service top too
- Kanti (8/5): Very good - De bytte inte handdukar på tre dagar They didn't have access to the kitchen and no stove either so you can't write online that it's an apartment hotel
- Georgios (8/5): I have stayed several times in this hotel, always very satisfied. - The room was clean, quiet, the area nice, a lot of walking possibilities in the neighbourhood (good if you have a dog). Parking available. Would be nice to have some coffea or tea available in the afternoons.
- Jean-gert (9/5): Superb -
- Alexander (8/5): Very good - It was quite a pleasure to be there. Personal was friendly, the room was clean and big enough for the family. The kitchen was equipped, beds were comfy. Unfortunately, the TV did not work in the main room, bit it certainly was not a problem. Breakfast might have been with more choices for kids
- Laith (5/5): Passable -
- Tanya (7/5): Good -
- John (5/5): Passable -
Photos