Cancun Plaza Condo
Location: Kukulcan Boulevard Km.19.5 L 65, Cancun, QROO, 77500, Cancun, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Make yourself at home in one of the 2 individually furnished guestrooms, featuring kitchenettes with premium bedding and modern amenities. Relax and unwind in style during your stay.
Beachfront Paradise
Spend your days on the private beach or take a refreshing dip in one of the 2 outdoor swimming pools. Enjoy a drink at the poolside bar with stunning ocean views for the ultimate relaxation.
Convenient Location
Located steps from Iberostar Cancun Golf Course and minutes from top attractions, Cancun Plaza Condo offers easy access to the best of Cancun. The ideal choice for both leisure and business travelers.
Experience the perfect blend of luxury and comfort at Cancun Plaza Condo. Book now for an unforgettable stay in Cancun!
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 11:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Free WiFi
- Terrace
- Garden
- Designated smoking area
- Wheelchair accessible
- Picnic area
- Library
- On private beach
- Pool umbrellas
- Tours/ticket assistance
- Parking (limited spaces)
- Access to nearby outdoor pool
- Free self parking
- Pool sun loungers
- Secured parking
- Lifeguard on site
Rooms Available
-
Deluxe Double Studio
Guests will have a special experience as this studio features a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, an oven, a microwave and a toaster. The air-conditioned studio offers a flat-screen TV, a washing machine, a private entrance, a coffee machine as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio
This studio's standout feature is the pool with a view. This air-conditioned studio has a private bathroom, a washing machine and a private entrance. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Fan
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
-
Queen Studio
The pool with a view is the standout feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a bath or a shower. The fully equipped kitchenette has a refrigerator, an oven, a microwave and a toaster. The spacious air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a private entrance, a coffee machine as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Key access
- Single-room air conditioning for guest accommodation
-
One-Bedroom Apartment
This apartment features a pool with a view. The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private pool
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Single-room air conditioning for guest accommodation
-
Premium Studio Suite, Beach View, Beachside
2 Queen Beds
Overlooking the beach
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled air conditioning, fresh towels every 2 days, fresh bed sheets every 5 days
Accessibility - Low-height door lock
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Blender
- Griddle
- Soap
- Paper towels
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Studio Suite, Beach View
1 King Bed
750-sq-foot individually furnished room, located on the ground floor, furnished balcony with beach views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Laptop workspace, guidebooks, and restaurant dining guide
Comfort - Air conditioning
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Blender
- Toaster oven
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Kitchen island
- Meal delivery service available
- Smooth flooring in room
-
Standard Studio
This studio features a pool with a view. The spacious studio provides air conditioning, a washing machine, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio with Ocean View
This studio features a pool with a view. Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette has a refrigerator, an oven, a microwave and a toaster. The air-conditioned studio features a flat-screen TV, a washing machine, a private entrance, a coffee machine as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Double Room
This family room's standout feature is the pool with a view. This family room has a private bathroom and tumble dryer. The spacious air-conditioned family room offers a washing machine, a private entrance and a wardrobe. The unit has 4 beds.
Max Occupancy: 6 (6 Adults)
- Air conditioning
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
-
Studio Apartment with Sea View
This apartment offers a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, an oven, a microwave and a toaster. Boasting a terrace with sea views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Studio
Guests will have a special experience as this studio provides a pool with a view. Offering free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, heating as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private pool
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Single-room air conditioning for guest accommodation
-
Panoramic Studio, Beach View, Beachfront
1 King Bed OR 1 Large Twin Sofa Bed
350-sq-foot individually furnished room, located on the ground floor, furnished balcony with beach views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 35-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, guidebooks, and restaurant dining guide
Comfort - Air conditioning
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Blender
- Toaster oven
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Meal delivery service available
- Smooth flooring in room
-
Family Apartment, Multiple Beds, Beach View
2 Queen Beds and 2 Large Twin Sofa Beds
Overlooking the beach
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled air conditioning, fresh towels every 2 days, fresh bed sheets every 5 days
Accessibility - Wheelchair accessible
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Blender
- Griddle
- Soap
- Paper towels
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Studio, 2 Double Beds, Oceanfront
2 Double Beds
Individually furnished room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled air conditioning, fresh towels every 2 days, fresh bed sheets every 5 days
Accessibility - Low-height door lock
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Blender
- Griddle
- Toaster oven
- Soap
- Paper towels
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Studio Suite, 2 Double Beds, Sea View, Beachside
2 Double Beds
592-sq-foot individually decorated room with beach and sea views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Yard, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning, fresh towels every 2 days, fresh bed sheets every 5 days
Accessibility - Low-height door lock
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Yard
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Blender
- Griddle
- Soap
- Paper towels
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Studio, Balcony, Beach View
2 Double Beds
431-sq-foot individually furnished room, balcony/patio with beach views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled air conditioning, fresh towels every 2 days, fresh bed sheets every 5 days
Accessibility - Low-height door lock
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Blender
- Griddle
- Toaster oven
- Soap
- Paper towels
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- iris (10/5): Falta dar servicio a la puerta - El lugar es céntrico, tienes a la mano un oxxo al cruzar la calle, tienes camastros a orilla de playa, tiene su propia tienda interna, tiene elevador, tiene todo lo necesario para pasarla bien.. La habitación es cómoda, limpia, con cocina. Tiene buena vista hacia el mar y del otro lado hacia la laguna. La puerta al salir se pone dura, hay que jalaría bastante para q cierre, por lo demas todo esta bien..
- Daniela (10/5): - La ubicación. La playa a unos pasos. La parada de colectivo. Excelente.
- CARLOS HUGO (9/5): - Muy practico, bonita alberca, playa tranquila frente al hotel Solo una sugerencia, los vidrios de la puerta del cuarto, de la vista al mar, estaban muy sucios y no se veia bie
- Meagan (8/5): Great location, excellent pool, and love the kitchen! - The pool and location is great. It’s only 15 mins from the airport. The room has an oceanfront view and the sound of the waves was very peaceful. The beds were comfortable. The kitchenette was awesome! It had a french press, kettle, induction cooktop, and fridge. We were able to cook all of our meals in the room. The AC worked great. Hot shower and had soap and shampoo. The room wasn’t exactly like the photos. It definitely needs some maintenance. The chair cushion covers were gone and the plastic was ripping. The dresser was missing a handle. The sliding glass door with the oceanfront view was very dirty from pigeons shitting on the balcony and glass (it wasn’t a full walk out balcony or anything like that). We asked the staff if we could open the doors to clean the glass and also get some fresh air, and they let us know it is sealed and doesn’t open. We didn’t spend much time in the room so it was fine. We were also only there 3 nights. I think a longer stay wouldn’t be that comfortable.
- Guest (9/5): -
- Kanna (8/5): Great balcony - Location was fantastic. Pool and common areas were well maintained. The buildings had lots of character. Had to wash everything in the kitchen before using. The pots and pans were badly scratched Teflon. The photos of the room showed a couch which is why we chose the room, but there was no couch. When I asked if they could provide a chair to sit on, they refused. Zero effort to fix.
- Claudia (8/5): - La ubicación, la vista, la distribución del dpto. La posibilidad de cocinar algo simple o calentar algo pre-hecho Creo que podrían ofrecer champú, y algún jabón para bañarse. Sólo dejan un pequeño jaboncito de manos.
- Diana Malely (10/5): - Me alojé en este lugar y la experiencia fue simplemente excelente. Desde el momento de la llegada, todo fue impecable: la atención, la limpieza y el ambiente superaron completamente mis expectativas. Recomiendo al 100%
- Cristina (7/5): - La ubicación Sugerencia realizar mejoras
- Karen (3/5): Over-priced, misrepresented, avoid this place. - The property did not match the description from Booking.com. The description said a Queen suite, and we had 2 regular beds. Items that were advertised and NOT included were washing machine, dryer, hair dryer, dining table, no kitchenette, no electric kettle and zero toiletries, not even a tiny bar of soap. The room is exceptionally plain and dated. We paid at least twice of what I would expect for this time of room. The only good thing about it was the view. The building is on the beach and has a lovely view. The restaurant was decent. The "front desk" mostly had young folks staffing it, and they knew incredibly little about restaurants, activities, transport, etc. The property did not match the description from Booking.com. The description said a Queen suite, and we had 2 regular beds. Items that were advertised and NOT included were washing machine, dryer, hair dryer, dining table, no kitchenette, no electric kettle and zero toiletries, not even a tiny bar of soap. The room is exceptionally plain and dated. We paid at least twice of what I would expect for this time of room. The only good thing about it was the view. The building is on the beach and has a lovely view. The restaurant was decent. The "front desk" mostly had young folks staffing it, and they knew incredibly little about restaurants, activities, transport, etc. Staying at this condo was exceptionally disappointing, and a black mark on Booking.com for posting such an erroneous description of it.
- Loana Natalin (10/5): Excelente lugar para pasar tus dias en Cancún - Me gusto mucho mi estancia en este lugar , todo en perfecto estado, la cama bien grande y cómoda, aire acondicionado y secadora d cabello muy bien 👍 el refrigerador muy bien tambien , teníamos toallas extras para la alberca.
- Michele Santos Pereira (9/5): Tudo saiu como o esperado! - Tudo estava organizado para minha estadia, o quarto estava limpo e organizado! Por ser ambiente de praia quero deixar uma dica: se possivél colocar algum suporte ou cabides para que possamos deixar as roupas de praia para secar
- Giancarlos (10/5): -
- Wilma (5/5): - Het zwembad De staat van het appartement is slecht, heel oude keuken en badkamer
- Marilu (10/5): -
- Noelia (5/5): Bien para una noche - Dormi alli la ultima noche antes de coger el vuelo de vuelta. La ubicación esta bien, cerca del aeropuerto y las vistas espectaculares, con acceso directo a la playa. Las camas me parecieron comodas, hay cerca un Oxxo, y el residencial tiene piscina. Comunicacion rapida por WhatsApp con la encargada/dueña del apartamento. Tambien me hizo el favor de hacer un late check out. No recomiendo tener una estancia larga aqui. El dia que estuve llovio mucho y en el baño habia una gotera que puso todo el baño muy mojado. Tambien vi alguna cucaracha, es algo normal, pero quizas deberia haber mas trampas. La puerta la deberian cambiar tambien, se ve destrozada. Necesita una mejora para que la estancia sea mejor sinceramente. Y si dieran servicio o dispusieran de taquillas para guardar las maletas, mucho mejor
- Araceli (10/5): Great customer service - The staff are great and friendly. I have to say the staff are very attentive and respond quick. Anything that have to get fix and if I need extra of something they come to bring. Great customer service. The door in the bathroom kept coming out. I ask for the maintenance guy to come and fix. And they came right the next day to fix. There is only body soap and no shampoo.
- Veronica (9/5): -
- Dehily (10/5): Paradise ensoleillée - Le lieu et le hôtel surtout la piscine Qu’il faut attendre jusqu’à à 9h 00 am pour utiliser la piscine
- Javier (9/5): Very confortable - the sea view, the ventilation, the space, the kitchen...and everything else. The entrance door to the apartment. And the smell of the condo hallways.
- Rene (10/5): Tolle und günstige Destination für einen erholsamen und entspannten Urlaub ohne Stress und Massen Tourismus! - Die Ausstattung des Appartement war gut, alles war in einem guten Zustand auch wenn alles etwas abgenutzt war Das Personal war stets bemüht, wir hatten sogar Roomservice, was für Appartements eher ungewöhnlich ist. Grundsätzlich war es ein gutes und günstiges Hotel bzw. Preis/Leistung war top. Pool war sehr warm und wurde täglich gereinigt. Preis für das Frühstück war mit durchschnittlichen 25 USD überteuert!
- Joshua (10/5): -
- Narges (2/5): - Bad experience
- Jimena (10/5): - Están muy completos los servicios Estuvo todo genial
- Breana (2/5): - We dont recommend, spend your money somewhere else. Pay the price for a better hotel. Staff at dining tried charging us multiple times, pool time was overly restricted with access. If you wanna be under impressed and catfished, this is your place
- Viviana (10/5): - Excelente nuestra estancia en Cancun Plaza Condo. La vista en el balcon es muy hermosa para contemplar el atardecer 🌅 La alberca & la playa juntos son una muy buena combinación para disfrutar en familia. Hay un oxxo super cerca & el departamento cuenta con una cocina bien equipada para cocinar lo que desees. Afuera puedes tomar el transporte público. Sin duda regresaría a hospedarme ahí.
- Didier (8/5): Bon logement pour une dernière soirée à Cancún avant un vol matinal - Confort et taille de l’appartement. Moderne et fonctionnel. Belle piscine face a la mer À moins de 15 minutes de l’aéroport Plage en contrebas de l’hôtel envahie de sargasses malheureusement du à la saison Beaucoup de monde dans la piscine Ambiance trop bétonnée
- Silva (10/5): -
- Lucia (10/5): - La verdad que nos gustó mucho la experiencia, aparte que nos dieron una habitación completamente renovada la localización enfrente de la playa la piscina todo 10/10
- hossain mohammad (8/5): good - good location
- Mariusz (5/5): Passable -
- Verified traveler (6/5): Nice room, but not a balcony - Middle ratings because I only stayed one night instead of seven I booked. Could not open sliding door wall as locking mechanism was busted. Renter said she would come the next day and fix but I had to leave immediately next morning due to family emergency back home, thus only one night stay. The description of room when booking said "balcony" but it should be changed as it is not a "balcony." Correct description would be a "Juliette balcony" if you want to use the balcony description. I asked Mary Dana (renter of room) if I could get some refund on account for a future stay since I only spent one night there but paid for seven. I didn't ask for a refund, just credit if I am able to return to Cancun, and she said yes, but I have not seen any confirmation of a credit. This room was nice, except for the Sliding door wall unable to open and the balcony description when booking.
- Russell (3/5): Poor - The pool and the grill was excellent We had our room broken into wallet stolen and nobody act like they cared about it we ordered a room with a balcony did not have it the room was super small and only half of the appliances worked also we learned the hard way you had to be super vigilant that the store actually locked when you shut it
- Haymarn (2/5): Very poor -
- Teneisha (10/5): Great Host-Nice Hotel Room - The ocean view was breathtaking No complaints
- Amy (9/5): I really loved the apartment. It had AC, a balcony, and hot water. The ocean is beautiful and marked where it is safe to - I loved the huge pool, and immediate beach access, as well as a balcony. Nothing really. I wish there were showers down by the pool.
- Cecilia (10/5): - Me gustó mucho el hotel, había todo lo necesario para estar cómodo y tranquilo, 100 % recomendable, la comida del restaurante muy rica también.
- Jarret (10/5): - Sweet spot! Love the private stairs to the beach
- Catherine (1/5): Bad - We walked in, turned around and walked right back out. It was dingy plaster, coming off the walls. The shower look like you had the worst shoes to step in it. It was horrendous so we didn’t even stay one night. We returned the keys and that was it.
- Celina (6/5): - Die Unterkunft war grundsätzlich in Ordnung – sauber und wie beschrieben. Leider gab es ein paar Dinge, die den Aufenthalt weniger angenehm gemacht haben: Das Bett war ziemlich unbequem, was erholsamen Schlaf erschwert hat. Die Fenster ließen sich nicht richtig schließen, was Lärm verursachte. Besonders störend war der Kühlschrank, der mitten im Raum steht und extrem laut ist – nachts war das wirklich unangenehm. Außerdem finde ich es schade, dass man für die Gepäckaufbewahrung am Abreisetag extra zahlen muss. Meiner Meinung nach sollte so ein Service inklusive sein.
- Nathalie (10/5): - Would stay again!
- Janice Merari Hernandez (10/5): - Had a great experience here I’ll use them again for my next trip and thanks again to Franz any question and concern he was there to help out thank you see you or talk to you on my next vacation 😇
- Scott (6/5): Not sure I would stay again. I will likely pay a little more and try another place. - Great location with nice beach, nice pool area, reasonably priced restaurant. Good amount of utensils, appliances, etc. Decent unit. Good price. Unit was very small, too many old, corroded pots. Please get rid of the ugly, eyesore fan! When I asked if I could get new sheets and towels on day 5 of an 8 night stay (I said I would put them on myself and just wanted an exchange) we were told “no” “had to pay” and I had to argue for it, and she had the nerve to tell me I was being unreasonable when I do this for my own rental.
- Tania (8/5): - Tener más variedad
- Terri (8/5): - Reviewing Condo 2306. Great location on the quieter end of the hotel zone. Great pool, great beach, view, restaurant, bar and staff. Condo was pretty clean, floors hadn’t been done. No facecloths until our last day. No closet and not a balcony you can sit outside on, about a foot wide. Basic amenities were fine, beds were comfy. Rain shower with light pressure. If you have long hair like me there’s no washing it! Would stay again as we enjoyed the smaller quieter building compared to the huge resorts down farther. Oxxo across the street. Restaurant and bar were good but pricey. Manned security gate, felt very safe.
- Adrianne (10/5): - We thoroughly enjoyed our stay. Options for food around the location were a bit scarce but I was fine about that. Liked that there was a small very affordable convenience store on location and coin laundry if needed. The restaurant/bar has great staff. If you struggle speaking Spanish they are very accommodating with English. Easy access to a BEAUTIFUL beach. Only there two nights and was sad to go. The room was adorable, showed some wear and mild tear… It felt a bit more relaxed, organic and homey because of that. We had a balcony with ocean view, recommend getting an ocean view! If early riser bring coffee to make- restaurant doesn’t open until 8am (stays open til 11pm) but they have industrial expresso machine and cappuccinos are good!
- Theswiss (8/5): Well located flat with nice view - Great beach location and nice infinity pool. Flat has beautiful beach views. Nice staff managing the property. The equipment and room was a bit dated. Not enough pool and beach chairs for the property size.
- Cecilia (1/5): Would definitely not stay there again. - We liked the outdoor pool and view of the ocean. The food at the bar was excellent as well. Our room was filthy and lacking in toiletries. Only had 2 rolls of toilet paper for the 4 night stay. We had cockroaches and the floor was dirty. Had a very bad smell as well. The employees at the gate, in the office or at the bar were not very friendly or helpful.
- Abe (2/5): - the people where ok to deal with they let us check out a few hours late witch was nice but the room 2101 is really run down and is in desperate need of renovation
- Jordan (8/5): Very good -
- Harold (8/5): - The room is ok, but the area is magnificent. Easy access to the beach and the pool Area is beautiful. The restaurant is amazing too. Would highly recommend
- Jose (9/5): Excellent stay, very nice room with a superb view. - Superb ocean view. Very nice room. Elevators were a little slow and not always working.
- Geovana (10/5): Exceptional - The views from the apartment were stunning Too far from cancun centre but very close to the airport
- Melissa (10/5): - Superbe séjour à Cancun. L'appartement était très propre, bien équipé. La chambre était située en face de l'océan (vue incroyable). La connexion Wi-Fi très bonne.
- Jessica (2/5): - This place is not anything close to the photos. It was so run down looking and the lock did not seem secure. There is nothing to do here. The beach was very small and no one wanted to help us. It was so gross and not anywhere close to the photos that we ended up walking next door and booking a different room to stay.
- Alejandro (9/5): Superb -
- Kambli (4/5): Good with hotel accomodation but bit hiccups by insensitive A security person was not good. - Liked: Location, view, Kitchen, Room service. security guard Behavior disappointing to handle the situation. 1. Cancun Plaza Has slope to enter into the Security check. I had a manual car and my car accelerated more in order to enter which caused friction between clutch plate and acceleration (This is normal). I was told not to take car inside near to parking lot and park outside there is heat and you can take after 3 hours (later) at night. I asked question but behavior and response was not friendly by one of the security person. I respect their work but their manager was good, this was one of the incident disturbed our family. 2. My Uber Eats food delivered and delivery person was waiting at gate since he was not allowed to enter the Building. But I have seen other Uber eats person entering the food delivery. This action of security person I missed my Ordered food.
- jeffery (10/5): A perfect stay! - The complex is nice. It has a pool and restaurant and store. The host was really great! We came to Cancun from California for dental and this was a perfect choice for us! Highly recommend :)
- Diogo (7/5): The condos are in a far away area from most of the plazas in zona hotelera. It is not too bad because the property has a - Brach front property + pool + private restaurant. Fair price for the area. Lack of maintenance. Elevator wasn’t working, appliances are old.
- Francisco (10/5): - Es una propiedad muy tranquila calmada todo muy bien gracias a Dios 🙏
- Cintia (7/5): Remove the rocks and repaint the building - Location There’s rocks by the beach so I couldn’t be in the water
- Sarah (2/5): Horrific - Location staff was horrible. The worst of any hotel, residence, hostel, B&B, pension or motel in our entire lives They ruined our trip. They treated other guest deplorably as well. Faculties were dirty shabby and broken.
- Amanda (10/5): - Enjoyed my stay and will be rebooking again in the future. Host was very hospitable and was quick to answer any questions.
- jacqueline (10/5): - Its gated so we felt comfortable. The beach was literally outside of our room so all we needed to do was walk down the stairs to get to it. There was a pool on the side of us so when in the pool, you're overlooking the beach. Overall, a great find!
- FarAway10051502138 (2/5): Penthouse is not worth the money - We booked the penthouse for 7 days and was not worth the money at all I feel like we were robbed! It was dusty and had hairs on the floors, one of the beds had only a top sheet. The lady sent the cleaner back because she “forgot” to clean the floors! The kitchen has stuck on food. Now about the actual building issues the pool on the balcony was green and murky water we never got in, it was gross! the unit after a day smelled of old drain water basically sewage water And Had ants everywhere. There was a stairway going down that was locked you could hear other guest conversations and smell their food and cigarette smoke smell. On our last night we got home and the pool was drained and we saw all the green algae on the pool walls beyond gross. The view from the unit was amazing, master room had a panoramic view so we paid over $2,000 just for a view because the unit was not worth it. I think I’m done with the hotel zone. Tulum was very good to us.
- Tim (8/5): - My room have an excellent ocean view from my window. It’s perfect for couples but a little crowded for party of 3, also the room needed an extra bed for a third person (at least a pullout bed). Service and communication with the condo’s management was great.
- Joanne (9/5): Superb - The view from the room and the bar. The groundsmen and cleaning people were super awesome. The balcony railing in my room was loose and broken and patched with paper mache. If you fell or leaned on it heavily, you would almost certainly fall to your death.
- Nino (10/5): Exceptional -
- Alexandre (10/5): great - There is a restaurant in front of the pool, serving coffee, lunch and dinner. For those who don't want to go out, it's an option The internet in the pool area is terrible. The restaurant often wanted to payment in cash, in my opinion there should be a notice at the entrance.
- Gaemme (8/5): - Nice place
- Patty (10/5): - The ocean view was beautiful! The staff was also very nice and helpful. Our host had great communication! We went during a time there was a hurricane and our host was very responsive and helpful. We are very appreciative for our host! Our host was also very familiar with the local area, spots, and had amazing recommendations for food. We would definitely stay here again!
- JOSE (6/5): - the owner is an amazing person the room is nice, the building is a bit outdated and issues with the drainage. The kitchenet has outdated electronics The pool and restaurant are open only till 9 pm if you want to swim in the ocean, you CAN'T because there too many rocks so that not very good
- Thomas (8/5): Very good -
- Edward (2/5): - Orbitz put me in a room with rusted plumbing and broken doors. I can only describe my room as a dump. Buyer beware.
- Johan (10/5): - Clean and private, very comfortable.
- Steven (6/5): - Nice views
- Felipe (8/5): - Very old and outdated, but worked great for me.
- Pinki (10/5): Great Beachside property with gorgeous infinity po - Great stay on the beach … with an infinity pool and perfect location to walk to Letra Cancun … good host Rosy , explained everything… the restaurant serves great food by the pool with gorgeous views. We watched amazing sunrise ..
- X8435AApaulineb (8/5): Great views, love the morning sunrises 🌅 - The view is beautiful and the pool was great! We were there for 2 weeks and felt safe and comfortable. The restaurant there is ok and there is an OXXO across the street. The price is good compared to other places there. I would go back to this lovely place!
- Caroline (1/5): Terrible room should not ever be rented. Owners of condo 2101 need to update or dont rent at all - The pool was pretty, and the view was nice The room rate for this room should be $25 a night. it should not be rented at all to anyone ever. It is disgusting and dangerous because the sliding glass door will not close all the way or lock. The air conditioning is so noisy you can barely sleep. TV wouldn’t work. There is a rusty nail in the middle of the closet doors to help close it. The kitchen accessories are rusted and disgusting. The bathroom is disgusting looks like it was constructed in the 50s or 60s We were in room 2101. I discussed getting refunded by the manager, but she refused.
- Kandil (7/5): Good -
- Olesia (6/5): - the room is big but there is no kitchen. an electric stove and dishes are hidden in the wardrobe. floor with holes. the door to the balcony was broken and did not close. towels with stains. mirror in brown spots.
- brent (8/5): - I staued here because most hotels wouldn't accommodate the late check in and only stayed for a night. There were signs that the place was a bit run down but the complex its self had nice amenities and pool/beach. For the price you cant go wrong.
- lucylou36 (10/5): Breathtaking view - Great location for this set of apartments on the zona hotelera cancun Safe easy access directly onto a list stunning long white sandy beach made up for the dated exterior of this building There is a large pool laundry shop security gate ample on site guarded parking 2306 our apartment had just been refurbed Feb 2024 so was super clean and all working well A/C ,TV , shower, glass doors , two double beds , kitchenette , fresh decor Mary is our onsite agent available by WhatsApp for any questions she was very accommodating There is a launderette , book share , bar/cafe , large pool available but the best thing about this place is walking straight onto the beach gorgeous !
- Lucy (9/5): Wonderful beach front access - This is an apartment building split in to different owners Our agent was Mary and she was so so helpful Our room 2306 had a fantastic open view of the sea and pool It was newly decorated very tastefully Large double beds, kitchen with kettle and fridge, drawers, table and chairs, large shower room , Juliette balcony , air con , sat tv with Netflix Amazon etc Launderette on site requires tokens from the small shop by the security gate , onsite cafe , clean huge pool, security guarded gated parking, direct access to beach The best part is the beach front so beautiful white sand clean water a safe feeling snorkeling to the right end was perfect for us On the zona hotelera short drive to restaurants , shopping mall , many beaches , 20 mins to airport, atm , super chedraui supermarket, pharmacy’s , nightlife , Mayan ruins all easy to get to . The exterior needs painting and lots of bits fixing The room would benefit from a suitcase stand and hanging rails, but maybe this hasn’t been added yet as it’s only just been refurbed.
- Mark (2/5): Renters beware - The room was worn out. The balcony door did not lock, the air conditioner was underpowered and did not get the room cool. The bathroom vanity top was cracked and broken. The bathtub was terribly stained or dirty. Couldn’t figure out which it was. The furniture was chipped and worn out. Cooking facilities was a joke. Only good thing about the room was the clean linen. Would not recommend this place. It was a dump
- Adrian (10/5): Exceptional -
- TravelRN77 (8/5): Budget stay in the hotel zone. - The room was great! We had an amazing view of the ocean from the third floor. A/C worked great, but we only used it while sleeping. The breeze that came in with patio door open was amazing! We had a kitchenette, which we used for one meal a day. We would take the R1 or R2 bus to downtown and explore where the locals eat. The bus was only $1 or 12 Pesos per person each way. On a busy day, it would take an hour to reach Centro from hotel. The pool was initially cold, but felt nice with the hot sun. The beach was clean and had numerous Palapas to rest under. Lifeguard kept a good eye on everyone swimming. The poolside restaurant had slow service and we only ate there twice. Prices were ok. We did order to go guacamole a few times which was delicious. They do offer massages above the restaurant for $54 or 800 Pesos for an hour. They don't advertise it, but should! The rooftop pool above restaurant requires a 300 Pesos minimum to use facilities, but there are NO signs indicating that. Elevators on property work well. Gated Entry. Convenience store on property was great. We bought daily from there. Another store OXXO a block away. A few restaurants within walking distance. We would return.
- Coastal25088266556 (2/5): Cancun Plaza Sucks - If I could give Cancún Plaza 0 stars, I would. One working light. Asked for blankets three times. Told me I had a king bed but it was a sleep sofa. I had to leave early so my family had enough room to sleep. Than they wanted me to wait 30 minutes to get my $100 down deposit. Honestly, I have been to Cancun 20 times and this was the worst
- Maria (8/5): Very good -
- Walter Vicente Mora (8/5): - Nice view.
- Rodica (10/5): Exceptional -
- LISANDRO (10/5): - the pool was great!
- Ramon (8/5): - Will stay again
- Elona (10/5): - Excellent
- Ashley (1/5): Bad -
- Silvia (8/5): Very good - I didn't like the pool in the first day was with poo💩, we found a cockroach 🪳in there bedroom and we didn't have enough water when I had to take a shower
- Wayne (10/5): Beautiful, relaxing and right on the beach. Perfect for contemplation and reflection. - The location and view from my room were more than expected. The room was clean, well equipped and comfortable. The room lacked a kettle and tea/coffee making facilities.
- Jose (10/5): - Muy bueno y bonita vista al mar
- Socorro (10/5): - Nice place in nice view
Photos
