The Stratford Townhouse

Location: 16 Church Street Townhouse, Stratford-upon-Avon, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Reception hall
• Vegetarian menu options available

Rooms Available

• Superior Double Room, Non Smoking, Ensuite

  1 King Bed

  226 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Pets allowed
  • Bedsheets provided

• Signature Room, 1 King Bed, Non Smoking, Ensuite

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Pets allowed
  • Bedsheets provided

• Standard Double Room, Non Smoking, Ensuite

  1 King Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Pets allowed
  • Bedsheets provided

• Double Room, 1 Double Bed, Non Smoking, Ensuite

  1 Double Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Pets allowed
  • Bedsheets provided

• Budget Double Room

  This double room features an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Electric kettle
  • Linen
  • Toilet paper

• Standard King Room

  These individually designed double rooms and are located at the rear of the hotel and offer guests a quiet location and residential views. Free WiFi, tea/coffee making facilities, a flat-screen TV and an private bathroom with drench shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Hypoallergenic pillow
  • Window

• Superior King Room

  The Superior rooms are larger. Superior rooms come with a king-sized bed, free WiFi, tea/coffee making facilities, a flat-screen TV and an private bathroom with drench shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Cots
  • Hypoallergenic pillow

• Deluxe Double Room

  The spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Hypoallergenic pillow

• Standard Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Hypoallergenic pillow

Guest Reviews

• bluepat66 (4/5): Sunday lunch disappointment - Booked for Sunday Lunch - not too busy. Greeting was fine - ordered drinks - fine. Then it went downhill - 3 of us - ordered 2 starters and 3 mains - they were all delivered to the table at the same time - pointed out to hostess who said - oh yes - sorry about that - they got confused!!! Really - how can you get confused. So didn’t really eat starters as didn’t want to ruin main - it wouldn’t have mattered - the food was so salty I couldn’t eat it - so went back to the starters as you can’t really go wrong with bread and oil! Such a shame as I had heard good things about the Sunday lunches. If you go - don’t order a starter and don’t have gravy as it’s full of salt! Fish and chips daughter had was lovely
• lauracB1662SH (10/5): Outstanding food and exceptional hospitality! - We had the most wonderful stay at The Townhouse, 16 Church Street, and honestly couldn’t fault a thing. The building itself is full of character and charm, which immediately adds to the experience. The bar and restaurant area is absolutely gorgeous, such a warm and inviting space to relax in. The food was without a doubt the highlight of our stay. Chef Rob’s knowledge and passion really shine through in every dish. We ended up trying most of the tapas plates on the menu and each one was beautifully presented and packed with flavour. The cocktails were amazing too, expertly made and the perfect addition to the evening. Rob and Jen are fantastic hosts. From the moment we arrived, we felt genuinely welcomed. The hospitality and service were excellent throughout and nothing was too much trouble. Our room was spacious and beautifully presented, and we were lucky enough to have a huge bath which made the stay feel even more luxurious. The location is perfect, right on the same street as Shakespeare’s Birthplace, surrounded by so much history and character. We left already planning our next visit. Highly recommend to anyone looking for great food, beautiful surroundings and exceptional hospitality. Thanks again!❤️
• sarahfR9418PU (10/5): Will defo be back! - Such a lovely, cosy hotel. The staff are friendly and attentative, nothing too much for them. Room was lovely, clean and a comfortable bed. Can't wait to come back!
• lcC1112QD (10/5): Fantastic. - Such a lovely trip. The staff accommodated our every need. Beautiful food and wonderful drinks. Would highly recommend. A perfect weekend away with friends.
• trevorl595 (10/5): Sunday Lunch & a great weekend - We stayed in Stratford this weekend and discovered the townhouse, we popped in on Friday and Saturday for a drink. The staff were very friendly and attentive, I had a pint of brakespear on both occasions, excellent beer! We then returned on Sunday for lunch before leaving Stratford. My wife describes me as a Sunday lunch fanatic and I would describe the lunch here as a strong 9 out of 10. Between the 3 of us we had the chicken, pork and beef. The Yorkshire puddings were excellent, the roast potatoes were fantastic and the gravy was to die for. We'll definitely be back and next time we'll also stay in the hotel.
• Sammy2450 (10/5): Great tapas! - Popped in for a quick drink and came across the tapas/small plates menu which looked delicious so we ordered 3 items. All delicious and we can highly recommend!
• NicolaNeill (10/5): Absolutely amazing stay! - Had the most amazing stay at this beautiful hotel. Staff were so welcoming, especially Atif at breakfast, which was delicious! We stayed in room 3, which was absolutely gorgeous and spotlessly clean. Loved the lush bath products too! This hotel has thought of everything and all the attention to detail and decor in the rooms was just beautiful. Location was perfect. Couldn’t fault a thing and will definitely be back again! Thank you!
• Shardub40 (10/5): Amazing Sunday roast - As I write this IV just finished a beautiful Sunday lunch. Stunning. Service by Red was lovely,such a nice girl. Rob the chef certainly knows his stuff. Even gave us some stuffing which was great. Thank you we will be back very soon.
• DaveFlem (10/5): Excellent Hotel - Excellent stay at such a lovely hotel, staff are friendly and very hospitable. Rooms and bed are very comfortable and offered us a great nights sleep. Breakfast was Excellent quality with impeccable service. We've stayed at this hotel a few times over the years, it always delivers a 'special' experience. Thankyou to all the staff and wishing you all a Merry Christmas and a Happy New year
• 378cedars (10/5): A lovely time had by all! - We had an amazing time staying in The Townhouse. Really welcoming! A good night's stay with comfy beds and a great shower. A delicious breakfast served to us by Atif who was soooo nice! Thank you!
• helenpM6613CW (10/5): Overnight Stay - My friend and I stayed for 1 night after seeing Macbeth at The Other Place in November. We received a warm welcome and were able to leave our bags while we saw the matinee performance. The location is fantastic-close to theatres, history and shops. Stratford is a lovely place. Our twin room was on the top floor but the stairs weren’t steep. Beds were very comfortable with clean, fresh linen. The en suite was small, no bath only a big shower but that was fine. Couldn’t figure out how to turn the heated towel rail on but the bedroom itself was very warm so didn’t bother us. Towels were large and fluffy. There was plenty of storage and lighting, tea & coffee, mirrors and TV. Slept well. We didn’t eat here as there are lots of lovely cafes around for breakfast. I wouldn’t hesitate to book here again in the future as I thought it a lot more characterful than a premier inn.
• 791guadalupea (6/5): Excellent location, kind staff, questionable state of property. Okay for 1 or 2 nights. Breakfast could be better - I would actually give it 2.5 stars. I'm going to start with what's great about this place. *Amazing location. Everything that you want to do in Stratford is walking distance (5 to 7 min) and the train station is just 13 minutes away. A lot of nice places to eat are also around the corner. *The girls who work at the reception and bar are incredibly friendly and they make you feel welcome. *The room I stayed in is spacious. The bathroom is big enough (comfortable I would say) and the shower is very good. It's a lot bigger than other showers I've seen in hotels of better category. The bathroom was well cleaned, and my cleanliness expectations are high. What is not great about The Townhouse: *This place really needs some investment. As you walk around the bedroom halls, and even inside the room, you can feel where, below the carpet, the wood has just given in and it's actually the carpet what's keeping you from twisting your ankle. It could also do with some new carpet, in the room and in the entire place in general. In the room the carpet was full of stains. it can def do with some painting too. *It didn't smell awful, but it could do with better ventilation. *The mattress was uncomfortable. It just doesn't hold anymore. *The quality of the breakfast isn't good. The coffee was tasteless and the jam was of that kind that's like a chunk that doesn't spread. It didn't taste good either. I chose the continental option and only enjoyed the granola. *When I made the booking I got an email saying that they would charge the amount due (they charge you 20% when you book) at check-in. 48 hours before check-in day I got another email saying that they had changed management and now all bookings are fully charged 48 hours before arrival. I don't agree when a business changes their policies but don't honour the initial policy they had with the clients that booked with them while they had that initial policy. Overall I would say that it can be a good experience for a night or two, but I would look for a different alternative if you're staying for longer. However, I can't stress enough how well this place is located! It's very convenient.
• David (8/5): - Large well appointed clean en-suite room in a lovely period property. The bathroom is showing signs of ageing (cracked floor tiles, shower tiling could do with a little treatment and wooden loo seat probably needs replacing). Lovely style overall in a super location but just a little tired in places.
• Christopher (2/5): - Staff weren’t very welcoming. No food service on evening. Light bulbs not working in room. And being quizzed by staff who aren’t on duty asking us in the middle of the bar where we are going when we were resting to our room. Was absolutely not impressed.
• Zoe (6/5): - Not bad but needs a good spruce up. There was a bath mat covering a burn in the carpet next to the bed and the ceiling of the shower was moldy and dirty.
• Richard (10/5): - We loved this place. The room was spacious, the bed was big and comfortable, and there was a refrigerator. The breakfast was great, as was the staff. The carpet was pretty worn on the stairs and halls, but everything else was in pretty good shape. We did have to park in the NCP parking lot a few blocks away, but that was no problem. And the location was wonderful-- for most of the Shakespeare activities, for the market, for the theater, and for great restaurants and stores. We would stay there again.
• Robert (10/5): - Staff was the very best! It's usually about people, people, people.
• Simon (8/5): Good location - Staff very helpful, great location and comfy bed. Only area of improvement would be the en-suite, floor tiles cracked and unstable in places. Room still functional though.
• Louy8773 (10/5): First class venue, food, service and staff - Without doubt the best place for food, atmosphere and top class service. We held our post wedding meal here. 27 guests. We had a roast dinner. It was stunning. Beautifully presented and tasted delicious and came out at the same time piping hot. They catered for allergies and dietary needs with perfection. I can’t recommend this venue more highly. It is a beautiful premise decorated tastefully and the staff are the cherry on the icing. Don’t miss out on what is guaranteed to be the best experience you could have in Stratford upon Avon.
• Andrew (8/5): Ideally located friendly hotel - Ideally located in Central Stratford upon Avon, short walk to the Royal Shakespeare Theatre. Welcoming friendly staff Nice good size room with large shower room/ toilet. All relevant facilities available Nothing
• Michaela (10/5): - Lovely hotel, very central
• fbis (8/5): Beautiful building in great location - The staff were very welcoming, and when I arrived early I was allowed to book in. It is a beautiful of building, however it does need some updating. The carpets are worn, and in some places threadbare. The window lock in my bathroom was broken There was a kettle and several different teas, coffee, etc., but there were just 3 tiny milk pods. I would have liked more milk. The bed in my superior room was comfortable, however it was a standard 4’6” double. There was a small fridge containing two bottles of water. There was a large good quality 500ml soap/shampoo dispenser in the shower, a mini soap bar, and a mini hair conditioner on the sink. The roll top bath was against a wall however there was no provision for towels, soap, or shampoo. I had to put them on the floor and because the bath was so deep I couldn’t reach them by leaning over, so I had to stand up each time. There a TV, but no safe The breakfast was very good, and they served great coffee. The reason I only gave them four was the price (£130 for single use), and in a superior room I would expect a king size bed, and though the toiletries were adequate, In a superior room I would expect more.
• Manfred (8/5): -
• JASMIN (2/5): Not the best - Nice location Quite a lot actually. The carpet in the room was absolutely filthy, the room was very hot even with the fan on. The shower head and fan wasn’t the cleanest.
• Artavazd (10/5): - Excellent location comfort and staff
• peter (8/5): - Very welcoming staff and a fantastic location Maybe stairs to the rooms could do with a do over,but apart from that great
• Holly (10/5): - Beautiful, cosy and charming stay. Customer service excellent. Ideal location.
• Volker (8/5): - Alles gut !
• Sean (7/5): All in all a nice stay in a characteristic hotel. - The location was great and the bar and staff were great too. The dusty room . The cleaners need to clean more thoroughly.
• Elizabeth (8/5): Great place to stay - It was very convenient and extremely comfortable Nothing
• C J (10/5): - Just great overall.
• Guest (9/5): Wonderful, quiet and comfortable. - The room was beautiful. I loved being able to have a bath and watch the tv at the same time. The bed was really comfy. Location was excellent. There were no blinds on the bedroom window. I needed to go to sleep at 6pm to be awake at 1am for work, but I could not make the room very dark. Thicker curtains or blinds would have helped immensely.
• Colin (10/5): -
• Danielle (10/5): -
• Deborah (10/5): Overnight break - Large beautiful room in the centre of town. Lovely property very helpful staff couldn’t fault our stay (wish it was longer than one night) Nothing
• Guido (10/5): Sehr freundliches Personal, sauberes und bequemes Zimmer. - Sehr freundliches Personal, sauberes und bequemes Zimmer.
• Max (9/5): -
• Jackie (9/5): Excellent hotel and will definitely go back again - Location was perfect, Staff were very welcoming and friendly Room was large and very comfortable. Only thing that was slightly negative was the carpet on stairs needs replaced
• Louis (8/5): - Look de l hôtel Rien
• Ben (9/5): -
• CARMEN (9/5): - El desayuno. Muy cerca de todo y el personal muy amable.
• Fabrice (8/5): -
• Guest (4/5): Disappointed that the standards have dropped in what could be a great pub with accommodation - It’s in a good location and the staff are welcoming I have stayed here a few times, but I noticed on this occasion how rundown the place is looking, in particular the carpets in the communal areas are completely worn , a real trip hazard
• Elizabeth (10/5): Historic hotel next to the RSC. - A really comfortable old hotel right in the centre of Stratford.
• Gareth (5/5): -
• Jacqueline (8/5): - Wonderful breakfast, atmospheric hotel with nicely designed interior and fantastic location. Lovely staff too.
• Correna (8/5): Highly recommend. - Excellent hotel with a great bar area and such a good location. Staff were brilliant and so accommodating. It's a little bit 'tired' in area's so could do with a spruce however understand that it's an expensive job for an old property.
• Hannah (10/5): Ideal location for a beautiful town - Extremely central. Very welcoming. Fresh towels every day. Bathroom very small - but fine
• kevm08 (10/5): Comfortable, welcoming hotel - Lovely little hotel, staff made you feel welcome on arrival, at the bar and at breakfast. The room was great, spacious with a comfortable bed, large ensuite with great shower. Couldn't fault it, and will definitely return.
• Sagnik (10/5): - good facilities NA
• 762rachaelw (8/5): Short stay - Great check in system, very lovely young lady on reception and in bar area , bar area beautifully decorated main staircase too rooms carpets could do with replacing as threadbare. Rooms are spacious and averagely clean , bed linen was clean and beds were comfortable, bathroom was also averagely clean , tiles could do with a descale but water was hot and rest of bathroom was clean , also lovely white towels , overall for the money a great place to stay , central to all the sites , we would stay again .
• Holmes (5/5): Would not stay there again - Location Bit Shabby
• Sadie (6/5): - Comfy bed, staff great, but carpet on the stairs is a safety hazard and should be replaced. Love the décor, but it's not very clean and a bit tired. Good position though.
• Karen (10/5): 65th birthday in Stratford upon Avon - Fantastic location. Beautiful room. Friendly nothing too much staff. We liked everything ♥️
• Rachael (7/5): Really pleasant with brilliant staff. - Loved the hotel itself, location and staff were great. I think I was given the cosy room but was expecting a Standard King.
• Kayleigh (10/5): - Excellent location and friendly staff
• Guest (8/5): -
• Fonziesmum (10/5): Piano music 5-6 on Fridays - We had seen on trip advisor that they had a pianist on a Friday evening so we went along. We were not disappointed. The young man played beautifully for an hour. This is not a karaoke bar or a request slot- just a young person (from the school opposite) playing beautiful music. Sit back and enjoy a drink and the beautiful playing. The bar only had one member of staff so she was having to do everything but she did it all competently and with great humour and customer service skills. Well worth a visit
• Simon (8/5): Excellent position, welcoming staff, comfortable room; but some maintenance work is essential. - A warm reception and good advice about parking. Friendly and helpful staff. Comfortable places to sit for a post-theatre drink The ragged state if the stair carpet is an accident waiting to happen. Any inspection would pick up on this. Light switch by door of room 6 is dangerous too.
• Chris Jim (7/5): Friends hostel close to the RSC & all main attractions - Friendly atmosphere & great location It's a tatty in places & the second day breakfast was quite poor.
• Sibella (9/5): -
• canttravelatthemomen (4/5): Shabby and ludicrous breakfast system - Great location and helpful friendly staff. Carpets in common areas and stairs so threadbare in places that they are a serious trip hazard. And also very grubby and stained. Our room on top floor was ok ish. Mould in shower room and broken blind. Complementary breakfast is a plated up continental breakfast. Should be simple to arrange. Waited 45 mins first day, and 30 mins second day. Plates were left on the pass for a long time as the one server each morning was run ragged getting drinks sorted for guests. This daft system doesn’t work for staff or guests and also a lot of waste. A simple help yourself buffet would be so much more efficient. First breakfast was further spoilt by testing the high pitched fire alarm in every room over 15 mins. Not sure why this had to be done at exactly the time guests were hoping their breakfast would eventually appear. Surely this could be done when guests likely to be out for the day? It was so intrusive it activated the fire service to turn up in a fire engine.
• Alison (9/5): Beautiful rooms in a historic building - Really pretty hotel, and a lovely room.
• Elizabeth (8/5): Lovely hotel in great central location. - Excellent location. Beautifully decorated with lots of character. Clean. Friendly and helpful staff. It is looking a little tired in places and would benefit from some small jobs being done to tidy it up. Our bedsheets had big stains on (looked like makeup stains which hadn’t come out in the wash) - staff were very helpful in helping us change them after we’d arrived late in the evening, but housekeeping should never have put them on the bed in the first place.
• Steven (8/5): - Location, staff Rooms far too hot. Need Ac
• Ann (8/5): Good hotel in an excellent location - Fab central location, lovely bar downstairs and great staff Paid for a superior room and had a nice big space but it was a bit aged, cracked walls, black spots in the bathroom etc.
• Sarah (10/5): Delightful - Location Ambience Comfort Staff Breakfast Difficulty parking locally
• Rosemary (6/5): - Lack of car parking and no lift to upper floors caused significant inconvenience as did the change of breakfast serving times without notice. The stair carpet was so frayed as to be highly dangerous. Conveniently positioned for the theatre and the restaurants of Sheep Street. Comfortable bed, good bed linen and towels, decent shower, but our room was in total darkness due to a broken Roman blind which we managed to partially raise ourselves using lengths of twine. Reporting this on check in it remained in attended throughout our three night stay.
• Mike (10/5): -
• Bridget (8/5): -
• Hailey (8/5): Cozy stay in the heart of the city - The hotel was conveniently located and had a really cozy and homey vibe to it. The bed was very comfortable and the shower was great. The staff was very friendly. In an old building the level of the floors is a bit wonky so I did find myself stumbling more than usual but whatcanyado.
• Mariana cabral Ruback (10/5): -
• Jahan (6/5): - Place was cute but quite old. The flooring in the room was uneven and though there was an AC it was too hot for the summer. Staff were really friendly and helpful. Happy we didn’t have breakfast at the hotel, no proper vegan options and but a lot good food nearby. Parking is quite difficult in this area, there is a lot but it’s laid and has a bunch of restrictions for timings. All the rooms are different in the hotel, but the bar downstairs is really cute.
• Martin (9/5): -
• Chris (8/5): Lovely comfortable old fashioned hotel, extremely well located and with great staff team. - This is a lovely old fashioned English hotel, with well used but extremely comfortable facilities. It has excellent good sized rooms and a cheerful group of helpful and enthusiastic staff. It is also really well located in the town for both the RSC and all local facilities.
• Hing Chow (8/5): - Overall is good especially in the room rate
• David (9/5): Stratford 2025 - A great bed, very comfortable. Perfect location for RSC, pleasant staff. Nothing
• DANIELA (9/5): Posizione top e pagate il parcheggio - Posizione top, in centrissimo. La vasca con i piedini molto ad effetto. Noi abbiamo trovato un caldo eccezionale e non essendoci aria condizionata ci hanno dato un ventilatore. Attenzione al parcheggio di fronte all’hotel: abbiamo preso una multa nei pochi minuti in cui abbiamo scaricato le valigie. Poi c’è un parcheggio molto vicino dove lasciare l’auto per la notte
• Teresa (8/5): Pretty hotel with really friendly staff and deliciously comfy beds - P
• Simon (10/5): Perfect - if you get the chance to stay there, don’t hesitate! - Location, style, staff and atmosphere - all were perfect and the staff we extremely helpful and accommodating. Nothing
• Natalie (10/5): Beautiful accommodation - Lovely place to stay and staff were amazing especially Red she was brilliant! Wish we had air con in the room but apart from that it was beautiful
• Orla (8/5): Great location - Great location. Quick check in. Comfortable beds. Good size room Stayed there during the very hot weather so room was very warm which is expected in an old building, however the window did not stay open and we could only prop it open a small bit using a book which wasn't ideal. There was a fan in the room which did help. The fridge did not keep anything cold, water in there was still at room temp.
• Charles (6/5): - Staff really helpful first room we had let it down due to damaged shower and mold on the ceiling. Staff changed us to another room much nicer. Rooms would benefit from some updating.
• Philip (9/5): -
• jason (5/5): Needs improvements - Location great Hotel needs some attention , frayed carpets , leaking ceilings in the room ,holes in the walls of the bathroom . Stayed there before and it was lovely , but room 7 shouldn't be used again until repairs are completed .
• Deborah (4/5): Not impressed - Where it was located perfect for town When we arrived we had booked a table 7.45 late arriving 8pm due to traffic to be told kitchen had closed? paid for a superior room which was not cheap. The bathroom ceiling paint was falling off all above the shower. Damp on the bedroom ceiling obviously had a roof leak. Also by the bed a large stain somthing had been spilt and not professionally cleaned. How can you let a room out at that price and call it Superior not happy as thus was a gift to my husband for his birthday. Also no breakfast in that price had to pay extra and no vegetarian option on the menu not impressed. One member of staff running everything to Bar reception housekeeping waiting tables who runs this establishment needs to address these issues!!
• Vincent (10/5): Comfortable and friendly staff - Location was great and good price
• SummerOf68 (8/5): Soggiorno molto gradevole - Personale gentile ed efficiente, stanza molto spaziosa, bagno anche meglio con doccia e vasca entrambe "king size"
• Julie Snooke (10/5): Great old world hotel! - Quaint, comfortable in a great location
• Halil (10/5): - Perfect location. Close to Shakespeare museum. Nice and peaceful street. The staff was very kind. Room and bathromm were clean. We will come again for a weekend trip.The building is old. Actually we liked it
• PMJBeckers (6/5): Ligging prima , bed ok, deel personeel heel vriendelijk - Centrale ligging van het hotel Ontbijt karig. Slecht schoon gemaakt in onze kamer. Receptie zeer slecht bemand. Sleutelbos met alle kamersleutels lag op de grond op de overloop , voor het grijpen dus. Kamers redelijk. Trappenhuis in zeer slechte staat? Tapijt bevlekt en grote gaten. Ziet niet uit
• Katy (7/5): - The location is brilliant, the food at the hotel is amazing! Staff were very helpful as we had yo change rooms. The room we stayed in was not upto standard, we expressed our concerns and they moved us. The staff were very helpful and did not put us off staying again
• Williamson (10/5): I’ll be back! - Proper hotel, it wasn’t all shiny and new and characterless. My welcome was friendly and there were fans in my room to try and counteract the crazy heat. The shampoo and conditioner have made my hair really soft!
• Gillian (8/5): Brilliant location for seeing the sights and theatres of Stratford on Avon. - Staff welcome was good. Room had a lovely view over old Almshouses and Shakespeare’s old schoolroom. Room was hot but windows did open which was a plus…. As we don’t like to rely on noisy fans in hot weather.
• Mark (4/5): Pretty good..shame about the bathroom - The shower is in desperate need or a full revamp. It is leaking into the wall (tile missing, so goodness knows where the water is going) and the silicone is black with mould!
• I6308QOwilliams (6/5): “Boutique” - The only thing going for this hotel is its location…everything else veers instantaneously and hilariously towards very average. certainly not Boutique…’recently refurbished’ is another classic line from these kinds of establishments, over sell and under achieve in equal measure. The staff were friendly enough although I am convinced the manager was allucinating & I think the rest of them were on release from the young offenders. Overall a tragic comedy 5 stars
• Jamie (10/5): A fabulous stay - A lovely property Nothing
• Karen (10/5): - Staff all very friendly and helpful
• Alistair (8/5): -
• Jane (10/5): Good hotel - I chose the Townhouse for its proximity to the Theatre - just a few minutes' walk. The staff are lovely, friendly and helpful, and my room was comfortable. I didn't eat there but the menu looked great and the restaurant has a lovely ambience.

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