Days Inn & Suites by Wyndham Jamaica JFK Airport

Location: 9565 Tuckerton St, Jamaica, New York, 11433-1043, Jamaica, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Free airport transportation
• ATM/banking
• Television in common areas
• Free breakfast
• Express check-out
• Internet access in public areas - high speed
• Smoke-free property
• Wheelchair accessible parking
• Braille or raised signage
• Parking (limited spaces)
• Free self parking
• Free breakfast to go
• Water dispenser
• Wheelchair-accessible van parking

Rooms Available

• Room, Accessible, Non Smoking

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

• Room, 1 King Bed, Non Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, a hair dryer, and towels

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

• Room, 2 Queen Beds, Non Smoking

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

• Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

• Room, 1 King Bed, Non Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

• Room, Accessible, Non Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• boyce1021 (8/5): Quick Layover - The hotel.shuttlw was super late. I was most impressed with the cleanliness of the rooms but the bath towel had in a big hole. The bed was comfortable the TV could have done with a little better size and the toilet was kinda to low. I would stay here again despite these minor issue.
• Maurice (8/5): - The staff was great helpful and friendly the area around the hotel was not bad wasn’t the best but the hotel itself was good and I said the staff was really wonderful
• George (4/5): - We chose this hotel because of the free shuttle service to Fed. Cir., which worked well--friendly driver. The hotel itself is situated in a ghetto-looking neighborhood with graffiti, noise (deafeningly-loud rap music blasting from car being repaired outside hole-in-the-wall garage), and garbage-strewn streets. I realize that prices are higher in NYC, but for the $120.00 price range, we were expecting more. Walls inside and out of the rooms need paint over spackling repairs--shabby appearance overall. Service is par for fast-paced (little-time-for-you) NYC--not what we experienced in the Azores just before arriving at JFK on our trip--sharp contrast. Needing bottled water and vending machine in hotel not working, we walked (at night) two blocks to gas station/convenience store with bars on window and no inside access. (That probably says something about safety in this area.) On the way, we passed what we thought was a dead body on the sidewalk--slight movement indicated it was an alive homeless person sleeping on sidewalk. We did not feel safe in this area. Breakfast was included, but sparse selection. Maybe it's just NYC, in general, that made us feel uneasy, but we did not feel safe. On our next trip through this airport hub, we hope to find something better to fit our price range. We will avoid this area.
• Gill (4/5): - totally disappointing
• Pierre (2/5): - I will never use expedia again. you placed us in the middle of a Mad Max movie!!!!!I have never experienced such a totally bad area. Shame on you!!! You SUCK!!!!!This hotel may as well have been located on the island of Jamaica...after a hurricane!!!!!!
• Regina (6/5): - I liked its convenient location to the airport but found the reception area to be dirty. However my room was fine.
• Amanda (4/5): - I honestly felt unsafe outside of the property. There was no true parking even though the link said there was. Disappointed.
• chanelleburris2018 (4/5): It’s okay. Clean but too noisy at night. - Don’t rely on the shuttle bus service to come on time. Call the hotel ahead of time if you plan on using that service. Overall is okay. Good for the money and fine if you’re only there for one night. The staff are helpful and will hold your bags if you plan to stay in the city after checkout. The breakfast is small- bagels/fruit cups. Fine enough for me.
• Sean I (8/5): - My stay was a good one. Room was clean and was comfortable.
• Skippy Duewayne (6/5): - Instead the hotel is great, no issues whatsoever, staff and service was great, but I couldn't complete my five nights stay there as I wasn't comfortable going outside of the hotel so I had to check out three days early. I requested a refund but nothing yet and I left there from Sept 10.
• Dorothy (8/5): - Comfortable and clean
• lwashi263909 (2/5): 0 - This hotel was horrible… & the staff too!! Had ant’s & bugs crawling everywhere!! Called front desk & she could care less!!! Parking is horrible, & the stay all together was a nightmare. I can’t say nothing good!!!!!
• Jonathan (8/5): - This hotel was right on par for the $. It is not located in the best area but was overall good for a short trip. There are several on-site parking spots and the hotel rooms seem to have been recently renovated. I would stay here again as long as the price stays fair
• Dorothy (6/5): - Getting here was difficult. JFK had no "welcome" system. The "link" to hotels did not work. There had been no information in writing that I was not getting the "free airport shuttle" from the airport, but only after taking the airtrain to Federal Circle. After two days traveling, I was exhausted and my phone battery was drained trying to find anyone who could tell me this. Once I connected with the front desk person, I began to see that I could actually get there.
• Terez (4/5): - The room was clean but the surroundings was sketchy. The attitude of the staff in answering questions especially the man there in the afternoon attitude was atrocious.
• Russell (2/5): - The night reception staff was horrible.. Very indecent and very bad attitude .. Zero sense of customer service .. Management should lool into this matter ..
• Ricardo (2/5): - Shuttle service not working, waiting for an hour and did not arrive, finally taking an Uber to go to the hotel. Door did not locked. Bed sheets dirty. Breakfast only a a coffee with a bagel that it. Never come back to this hotel
• Brittany (2/5): bad - There shuttle Van hit my car twice, they charged my card triple took 3 days to refund
• Ejisel (6/5): - The area is very dirty. Metro station is not too far but the way to to the metro station is very sketchy. I would recommend women to stay here alone.
• Tito (6/5): - My deposit hasn't been returned and dealing with the staff when you call the hotel is horrible. They are rude.
• Meena (8/5): - Overall. I enjoy my stay. And will definitely choose this hotel again.
• Coleridge (2/5): - Location is untidy, the staff was not professional, complained about my key not working and my room left unlock after cleaning and a guy at the front desk was more concerned about how i asked the question and seriously insulted me. Not recommended.
• Ian (2/5): - Evening check in chap was great. Morning receiptioninst with pulled up black hoodie was rude and unhelpful.
• Manoj (6/5): - Room was ok.. only issue was that parking is very limited, literally had to park near a dumpster and broken down cars.. The surrounding didnt look safe and perfect for car break ins and theft. Service desk person was helpful and professional. If you are not travelling by car, this property is recommended as its a great service for the cost.
• Mohamad (10/5): - Service was great
• Adelita (2/5): - Nothing I like about this property. To be a Wyndham chain I was expecting more. The conditions of the location is horrible. Its in an abandoned location . Nothing except old vehicles park all area the property. Its 4 miles from the airport or 20 drive. Paking is like maybe 5 vihicle. I don't understand why would the rating been that high for a deplorable location. Its scary as hell. I felt really unsafe. My door couldnt lock properly. I had to call the front desk and slammed it couple times in order for it to close. Its just a real embarrassment to walk out a property like this... And its a shame Wyndham has its name attached to something like this. My advice NEVER go there.
• Michael (2/5): - The airport shuttle took a long time to arrive and the airport direct lines were not answered. This is a problem if you don’t have a local phone and are roaming. Reception staff were sloppy and presented themselves poorly. They communicated poorly although they were not actually rude they were far from welcoming. The immediate area surrounding the hotel and the reception were dirty and wrecked cars parked right next3 to the hotel need to be removed. The room itself was clean but the corridors and elevator were not
• Mohamed (4/5): - Area around the hotel is terrible and service is below average. Disappointed to say the least
• Verified traveler (6/5): Would stay here again - The area is rough, but I was pleasantly surprised by the cleanliness and comfort of the room
• Beth (6/5): - This hotel was great in that it had a shuttle to/from JFK airport. I arrived late and left early -- the shuttle driver was very nice and he waited for a passenger whose flight was late. However, the property is not in a very nice area -- rather scary. The bed was fine, but the floor was somewhat dirty. It was also rather loud, both from some people arguing in their room as well as very loud from the street. I am not planning to stay there again.
• Verified traveler (10/5): Excellent family stop over - Front desk staff were very welcoming & helpful. Room was clean & comfortable with amenities we didn't expect like a microwave & fridge. There is a shuttle that runs on the hour back to the airport. Breakfast doesn't start until 7 so if you have an early checkout, you can't take advantage of it which is a shame
• DEBRA (6/5): - It was affordable for a quick sleep. The area itself didn't seem safe. It says parking free there's only about 10 stalls and it doesn't make you feel confident parking as there are a bunch of stripped and abandonned cars right next to the hotel.
• Opal (2/5): - Was is an unsafe area…my second room did not confirm and I could not stay with 3 adults in one room. I had to book another hotel at the last minute
• Khalid (2/5): - Probably one of the worst hotel experiences ever. Beware this is one of the worst areas in NYC. Staff is super rude and indifferent. Room had the bathroom flood and all the staff would do is hand us a mop to clean it up. Fridge was leaking water too. Staff would constantly use swear words in their regular vocabulary.
• JoVonn (8/5): Nice hotel close to airport - Nice hotel for the price. Shuttle service provided to JFK and free breakfast is a nice perk.
• asingh703585 (2/5): Horrible - Room door never locked and we were unsafe and our stuff was not secure and they make you sign a liability if anything is missing but the room door never locked ! And they never gave me a credit or refund all they did was change our room ! Nothing for our inconvenience and our safety at all ! Plus they never checked if you actually a guest or not ! Anyone can access or follow you to your rooms !
• Michael (4/5): - Woke up and the toilet had overflowed during the night. Called for a plunger and never received it. Gross.
• JODIANN O (10/5): - Conveniently located. I was so happy to hear that they offer shuttle bus service to JFK AIRPORT.
• 908princeh (2/5): Horrible Visit - I stayed at this hotel during multiple of my visits to New York and had a visit each and every time. During one of my visits one of the actual employees provided me with false information was very rude and refused to even provide me with his name and tell me that he doesn't have to. When I discuss this with the manager(A larger Hispanic or mixed woman) after speaking about it to multiple employees she provided absolutely no help or resolution to this terrible experience that I went through. This same manager I advised that one of the rooms that I had smelt very heavily of mold and another one the bath tub was absolutely filthy and shower curtain was full of mold and was told by the same manager that she watch them clean this tub(pictures of tub after "she watched them clean it earlier) and just was provided with a bunch of excuses she was not caring tell her it's the fact that I experienced these things during my visit and Seemed even offended that I complained. I will say during my visit there was one African-American employee a woman with glasses who was always very nice and very courteous but I do not recommend this hotel at all the location is terrible the rooms are filthy in and the customer service is unbelievably Terrible!
• Nigel (8/5): - Continental Breakfast needs improved menu.
• capone2128 (2/5): DIRTY - Not worth even an over night stay. Manager or supervisor needs to inspect house keeping’s work after every room is prepared. Doesn’t matter about the price or the location cleanliness is key no matter what
• Clover (8/5): - The over stay was great
• angelo (2/5): - Nothing
• Sandra (10/5): New York trip - Hotel was comfortable.. staff friendly.. just area was a little off.. but other wise everything went well.. will stay again
• Jason (8/5): - If you want a scenic neighborhood, this isn't for you.. But for the price, the as a fine room, and the hotel provided a basic continental breakfast, and a food delivery option (Breeze) which had no extra fees and decent food options. It's close to JFK and much cheaper than practically any other hotel in the area.
• Stephanie (4/5): - The front desk staff was very professional and respectful. I would give them 10/10 My bathroom was extremely filthy, feces left in the toilet bowl and the sink was very dirty
• Neil (6/5): - First of all the property is in a terrible neighborhood. Mostly car repair auto glass and other auto repair places. The facility itself is shabby. Breakfast was awful. I would not choose to stay here again.
• Ryan (6/5): - My Room Had Bed Bugs And The Area Is Very Dangerous
• Sajan (8/5): - Ok for a night or
• Verified traveler (6/5): - The pre-booked 5am airport shuttle left at 4:50am! Had to scramble to get a taxi!
• ivyposion (2/5): Terrible Night - Our stay at Days Inn & Suites by Wyndham Jamaica JFK Airport was not the best experience. We drove 2 hours away just to be near the airport so we can get some extra sleep because our flight was an early flight the next day. Unfortunately, we did not get any sleep that night. This hotel has people partying till early hours, you heard people laughing, walking, screaming in the hall ways and rooms. Parking is horrible, if you find one on the hotel property you are lucky. Would not recommend anyone to stay there.
• Verified traveler (6/5): Served the purpose. - The staff was friendly and informative. The room was clean. The location is good for JFK, but is kind of scary. Charged $50 extra to check in 2 hours early. Road noise is loud.
• Rob (2/5): - THIS IS NOT A HOTEL BUT A HOMELESS HOSTEL
• Abdoul Aziz (10/5): - Very clean hotel, although its surroundings are questionable in terms of esthetics.
• Tomoya (10/5): - Worth the stay . Clean and safe.
• Titus (8/5): - N/A
• Jaime (2/5): - First of all... this property used to be a homeless shelter. Now it's a hotel. Wish I had known this before staying here. Need I say more? No. But I will so that hopefully, nobody else makes the mistake of staying here. The property is next to a car parts lot. Literally in front of the hotel are broken-down cars without bumpers. Next door is a car repair shop. There are car parts, engine oil, and trash all around the property. There are no restaurants in the area, so don't arrive with any expectation that you'll eat around there. The room itself was nice and updated -- but the area is just terrible. I did not even feel safe walking the .5 miles to the Jamaica train station. I booked this because I had a late-night flight into JFK. Never again.
• Daphney (2/5): - The room was not clean. The nightstand had coffee stains on it. The AC was sooo loud i could not even sleep. And parking was another issue.
• FarAway422693 (2/5): Breakfast was terrible - The staff I encountered was very unprofessional and did not provide me the services that were promised almost cause my Fiancee and I to miss our flight never again will I choose or refer this hotel to a friend or family member,
• Trazier (8/5): - Stayed there for price and convenience. The hotel overall is really cleaned compared to the nearby hotels that offer “affordable rates”. You don’t have to worry about stragglers standing around, however it’s near auto body shops. No parking
• Verified traveler (4/5): - It is directly next to a junk yard so be prepared to hear work trucks and heavy machinery. The a/c sounds like it will explode if you try using it. It was incredibly hot but turning on the a/c made it impossible to get any rest.
• siva (2/5): - The person in the reception was rude.
• rajk955 (4/5): Not Recommended - Neighborhood is not good.. Overnight too much of noise from outside and unable to sleep. Days Inn building is next Autobody Shop and all the broken Car is kept side to Days Inn Hotel which gives you a scary outlook.
• Kaye ann (2/5): - Hotel is in the middle of scrap yard, the receptionist was disgusting, very sarcastic, should put that energy in cleaning up the outside, pants was under his bottom and underpants needed a good wash!!! Wouldn’t send my dogs there!!!
• wrinklecreamyoshi (2/5): Never stay here - It is in the straight ghetto. You fear for your life in this area. You have to park on the curbs because there is no parking. There were people living in the cars outside our window. The person that checked us in was on a video chat with her boyfriend and it did not stop as we were checked in and we were kind of part of it.
• sslate241248 (2/5): A Disaster - There is no parking, only room for 4 cars the rooms are very small it's just a horrible place and it's nasty around there. You need to let the guess know there's no parking and it's in a horrible neighborhood.
• Jose (10/5): - Excellent airport hotel, van driver is super nice and friendly. Check in was awesome guy named Ronald or Rolando was the best check in I ever had in any hotel ever, room was perfectly clean.
• Khodir (2/5): - I did not like anything there.the area the property ..it was a terrible experience.only the guys who worked there are good but anything else was terrible for me and my family
• Rickram (10/5): - Great place to stay for the night
• Ian (6/5): - It was ok but would not stop there again scrap yard all down the road
• Dilip (2/5): Bad customer service. - Bad customer service will never go back there again.
• LAYBA (8/5): - Surrounding needs clean up maybe by the city
• Valerie (2/5): - Your staff was nasty and terrible area.
• Hem (10/5): - Too much noise
• Michelle (4/5): - Area around the property is very sketchy. The smell of the ‘clean sheets’ made me naseous. Most of the staff was friendly and there’s a shuttle to the airport which is nice.
• CHRISTINE (4/5): - I purchase my booking thru travelocity and paid the whole amount as confirmed after making bookings.. on the day that i checked-in already at the hotel, they charge me again for another more than a hundred dollars.. i asked the front desk about this, they said to call the third party travelocity.. i did call and sent them emails for refund for double charging but they just kept on telling me to send the receipt again and agajn.. next time i will not travelocity for bookings etc. its been two weeks and nothing happened. This is my first time so far having problems with third party not being addressed well. There is no problem at all for any third party merchants.. I hope that they will coordinate it well so to avoid any dooble charging etc. i am just disappointed. The front desk on that night was a young girl that she doesnt even know what to do.. and as for me, i had no other choice but to pay again the charges they made from the hotel because i am so tired and i have to travel again the following day.. i hope they will addressed this matter accordingly...
• tiffyn123 (8/5): quick stay - this hotel was not bad at all for a quick last minute stay. I arrived at around midnight after an event at citi field and was back out by 7 am. my only gripe is that the hotel is not as close as maps made it seem to manhattan it was about 45 min so plan accordingly. Room was nice for only being booked under 48 hours notice
• Toneasa (6/5): - Small room it was ok for one night
• missy318 (4/5): Need new night crew - Ok hotel, however they made check in almost impossible, the night person was clearly training someone to check in and check out however, he was so condescending to the trainee as well as the guests that were checking in. He was horribly rude to her making her feel more pressure than she needed, we arrived at 9 and didn't check in until 10, there was only two people ahead of us, and one of them were already being helped as we arrived. Extreme unprofessionalism, I never write reviews but this one was needed.
• Vidyawatie (8/5): - It was dirty and no parking you guys should have reserve parking for your customers. More choices for breakfast real fruits 🍉
• Rachel (4/5): Do Not stay here! You will regret it! - You know the saying you get what you pay for, this could not be more true about this hotel. It is located in a rough area. It’s next to a junk yard, so junk cars and glass are everywhere. The carpets in hallway are stained and dirty, the rooms are in bad condition and dirty as well. The outlet in our bathroom didn’t work at all. There were ants crawling around the ac unit. The halls reek of smoke. The door to our room opened from the outside if you pushed it, while locked. We discovered 2 small door stoppers keeping the room from locking properly. It is near a busy street so you will hear all the traffic. Constant honking and loud music kept me from sleeping. I was given a price through hotels.com, only to be given a different price that was higher when I arrived at hotel. If you are looking for a comfortable stay, I DO NOT recommend staying here!!
• Peter (8/5): - Everything was okay, except excessive truck noise in early in the morning.
• jhoxan22 (2/5): Junk Yard Grave Yard Parking - Junk Yard has taken over the surrounding of the property with dirt, trash and junk cars around the sidewalk and main entrance. Upon arrival you will notice the hotel is located in the middle of a industrial area and is surrounded by junk yards and their junk cars park in front of the hotel
• P4053XSbrian (6/5): scary neighborhood, good bed - The hotel is in the middle of a very scary neighborhood. Plenty of shady characters about. Auto wrecking yard across the street, with torn down and derelict cars all around the hotel. We felt reasonably safe during the day, but night time the women in our party did not want to leave the hotel. The hotel itself is nice, fairly well updated, great bed. Fairly close to the subway system (which is why we chose it), and the price was good compared to other properties in the area.
• Erica (10/5): - Great customer service
• Jawad (2/5): - The front desk wasn’t polite
• RABIUL (8/5): - Too much sounds outside the Property because car screaprd
• kylamitchell (4/5): Bad experience - Ants in the hotel room which made me uncomfortable and and one rude lady at the front desk for my clock out time, she tried to get more money from me after I showed proof of the hotel transaction. Bad experience
• Sherpa35926038741 (4/5): Look somewhere else - Wanted somewhere close to Citi Field for a couple baseball games and we found this. The price didn’t kill us. They said there was on-site parking—-there was maybe five spots in the “lot” for a five story hotel. Some parked on the sidewalk or across the street on a side street where we ended up. Rooms were fairly clean. Our tv didn’t t work. They replaced the remote about an hour after we called. Turned out to be the cable box. They said they’d replace it-they didn’t. Not a real breakfast; only small bagels, cream cheese, jam. Customer service was ok; nothing outstanding.
• dejarenee64 (2/5): Not a good idea - I stayed two nights on my way to Los Cabos and I was not pleased with the level of professionalism at check in. They had a young girl at the front desk who was unable to multi-task and was very easily distracted. She ended up giving me a room that was still dirty from the last guest. When I went back to advise her, she tried to act like it was my fault and that I went to the wrong room. There is no parking, no decent coffee machine at breakfast, the volume on the TV wasn't working and they never cleaned my room during my 2night stay. Very noisy area if you are on the main street side. Don't stay for more than 1 night if you do decide to stay.
• Donyalee (2/5): - The staff was unfriendly and not welcoming. Staff was eating in the front area while training new staff. They over charged me and was not able to resolve my issue while I was on the phone the newly trained staff hung up on me without resolving the issue that she created by charging me extra instead of returning my hold charge. This is unacceptable.
• SAMUEL (2/5): - Terrible property. As cheap as it is I can’t believe you can allow people to stay in this property.
• Ivette (10/5): Cozy and clean - Check-in was fast and pleasant. The lady at the counter explains the parking process. Yes there is parking on the premises. Room was beautiful and clean. We got room service through the QR code the hotel give us. I will definitely going back!
• Lita (6/5): - The place is excellent for the price and ckise proximity to the airport. I spent a few days there its no Hilton but it was comfortable and safe. Walking distance to shopping area. Safe neighborhood the staff was extremly nice especially the lady in the dining room she was lively and helpful. Good place to stay if you are on a budget.
• Hector (10/5): - Very quiet and clean
• Emil (6/5): Shouting Manager - I asked for a late checkout and accidentally slept a few minutes past the late checkout time. The woman that seemed like the manager instead of calling our room. Came to our room opened the door and started yelling at us for still being there. At that point we were pretty much ready just needed about 2 minutes to finish closing up our bags. About 30 second into that she came back in and yelled some more. I understand that I was the one that overstayed but there are a whole lot of better options for to have made sure we left. On a brighter note the guy that checked me in was really nice and super helpful.
• Jennifer (10/5): - Very clean + lovely workers that greeted us welcoming every time we came in the door.
• Terra (2/5): - Dirty. Neighborhood is dangerous.
• Prince (6/5): - The room was great and very clean but that’s the only good thing we experienced. The hotel staff made us wait nearly 25 minutes to check in as they were on the phone. Instead of helping us one staff member was actually sitting at the front desk eating a burger! They were friendly but very slow. The free breakfast was also awful: only one item was available (bagels) and it was not tasty. Also the entrance was unsightly with carts of junk left both inside and out.
• Graciela (10/5): - Easy and convenient check-in..HDMI cord for TV inoperable

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