Kinnotake Sengokuhara(Adult Only)

Location: Sengokuhara 817-342, Hakone, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Massage services
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Health or beauty spa nearby
• Electric bicycle charging station

Rooms Available

• Superior Suite with Open-Air Bath "HIKARI" Non-Smoking

  This suite features a private open-air bath. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Ambassador Suite with Open-Air Bath "HIME"

  This suite features a private open-air bath. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, tatami, a mini-bar, a coffee machine as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Standard Suite with Open-Air Bath "YOI" Non-Smoking

  Guests will have a special experience as the suite features a private open-air bath. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Executive Suite with Open-Air Bath "KAZE" - Smoking

  This double room's standout feature is the private open-air bath. The spacious double room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The double room features a flat-screen TV, a mini-bar, a coffee machine, a seating area as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Deluxe Suite with Open-Air Bath "KIRAMEKI"

  This double room's standout feature is the private open-air bath. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Moderate Suite with Open-Air Bath "SHIZUKU" Non-Smoking

  This suite features a private open-air bath. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Presidential Suite with Open-Air Bath "MIKADO" Non smoking

  1 King Bed

  1464-sq-foot room with mountain views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV and iPod dock

  Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, spring water bathtub and separate shower

  Practical - Safe, laptop workspace, and iron/ironing board (on request)

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • DVD player
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Shampoo
  • Tatami (traditional Japanese flooring)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Spring water bathtub
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Ambassador Suite with Open-Air Bath "HIME" Non smoking

  1 King Bed

  969-sq-foot room with mountain views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV and iPod dock

  Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and free bottled water

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, spring water bathtub and separate shower

  Practical - Safe, laptop workspace, and iron/ironing board (on request)

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • DVD player
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Shampoo
  • Tatami (traditional Japanese flooring)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Spring water bathtub
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Moderate Suite with Open-Air Bath "SHIZUKU" - Smoking

  This suite offers a private open-air bath. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Premium Suite with Open-Air Bath "HIBIKI" - Smoking

  Guests will have a special experience as this double room provides a private open-air bath. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Premium Suite with Open-Air Bath "HIBIKI" Non-Smoking

  This suite's special feature is the private open-air bath. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Standard Suite with Open-Air Bath "YOI" - Smoking

  This suite features a seating area, electric kettle and DVD player.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Superior Suite with Open-Air Bath "HIKARI" - Smoking

  The private open-air bath is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, tatami, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Executive Suite with Open-Air Bath "SORA" - Smoking

  Guests will have a special experience as the double room offers a private open-air bath. The spacious double room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Presidential Suite with Open-Air Bath "MIKADO"

  The private open-air bath is the standout feature of this suite. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, tatami, a mini-bar, a coffee machine as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Paola (10/5): Perfect - I love the food and the relaxation I got to experience. I didnt like the fact that I had to leave i wish I stayed more time.
• Lina (9/5): Superbe mais chambre non pratique. - Superbe chambre. Calme. Personnel exceptionnel. Dîner excellent. Onsen dans la chambre mémorable. Le logement était sur 3 étages. Les toilettes étaient au RDC et la chambre étage 1. Pas pratique. A déconseiller à des personnes fatiguées
• KAREN (10/5): Gorgeous prooperty - Room was beautiful. Dinner was excellent Staff could be more adept at google translate.
• Denise (10/5): If you want the best private onsen room then stay here. The bath was amazing and my skin is so happy with the healing wa - This was such a beautiful ryokan and the staff was fantastic I would have preferred more of a view so next time I will stay in a second floor unit
• Daniel (9/5): It’s great if you want to relax and enjoy great Kaiseki food. - Really pretty property. Rooms are amazing as is having your own private Onsen. Super strict about leaving your room. Need to call someone to escort you. Is fine if you don’t come and go much but it does feel a bit restrictive.
• Camilla (10/5): lux but staff should be properly trained to match the standard - I got the YOI room and the property itself is amazing, no fault. the bed and pillow is great, definetely the best sleep i’ve had in my trip. the onsen area in the room was great and spacious. shower is amazing. the dining room and powder room are huge and everything feel lux. the food both dinner and breakfast were really good. staff dont speak english properly, i think at the level that this property at, you should have staff all trained to speak english. the person who served us dinner could barely speak any english word and we have to wait for him to finish trying to say that this dish is a fish. for breakfast, upon booking I wasn’t asked what time i wanted my breakfast. but when doing check in they told me only 8am was available (9am and 10am were booked out). I was dissapointed because 8 is definetely too early for breakfast for me, which means i have to set an alarm to wake up earlier just so i can let them in for breakfast. and then i felt like they are trying to hurry me to finish breakfast. kept asking if we’re finished or not. mind you its a full on breakfast set, and check out is at 11am! i want to be able to enjoy the breakfast that i already paid in my own time. but they kept asking if they can take the food out. i finally caved in and said they could take it out but by that time i only ate 1/4 of the food. like what a waste of food. i dont understand why they cant just let the food sit in my room until 11am. another note about the property is you can hear the noise from the other quiet clearly.
• Jorge (10/5): Fantastic - Perfect Japanese style
• Camilla (10/5): Rejuvenating - Service, Food and Room No where to hang towels.
• Jacob (10/5): -
• alain (10/5): établissement exceptionnel a tout points de vues - établissement exceptionnel a tout points de vues tant dans les aménagements intérieure que extérieurs. le service est presque parfait et la qualité des repas est trois étoiles.
• Bader (10/5): -
• Bradshaw (10/5): -
• xiaoliang (10/5): -
• de la Orta (10/5): -
• Celine (10/5): Great ryokan stay in beautiful location - Great service, delicious and beautiful meals, and a great comfortable room and facilities! The free drinks in room were a nice little addition. The only thing for me was that the lighting is quite dark so even during the day it felt a bit dark in the bedroom.
• Terance (10/5): Highly recommend. - Excellent facilities and great food. There are higher end places but this is good value for the price.
• Alexander (9/5): -
• Raquel (10/5): Sensacional experiencia - El tratamiento que nos dio el personal fue excepcional Los pasillos son un poco oscuros
• Turri (10/5): Supurb - Everything
• Anastasia (10/5): Wonderful ! - It is very serene . The rooms are very authentic Japanese . The staff is very kind . The rooms upstairs have a beautiful view . Also - the staff was amazingly kind and helpful - and sent our family calligraphy package via FedEx to Kyoto because I forgot it on our touring van. This was so incredibly thoughtful and kind - & truly exceptional service ! It would be nice if for breakfast there was a continental option with scrambled eggs, toast, fruits and yoghurt - for travelers who are not accustomed to Japanese breakfast .
• Sebastean (10/5): - Amazing and magical experience! The hospitality of the staff is at a very high standard. Perfect for couples. Every room is different but they each have a private onsen with hot spring water. Only stayed one night and it’s been highlight of our 2 week Japan trip so far.
• JohnPommes (10/5): A truly perfect stay. - Perfection. This luxury ryokan in Hakone is a hidden sanctuary, nestled among lush trees and almost enchanted by the gentle sounds of nature. Every detail is highly curated —from the exceptional in-room kaiseki meals to the outstanding wine selection in the complimentary minibar. Our room was a large suite, with a California king size bed and an 400 sq ft bathroom featuring dual rainfall showers. The crown jewel is a fully private open-air tub fed by natural hot spring water. The venue is surrounded by mesmerizing forest views. Pure bliss. The staff is very kind, discreet, and genuinely attentive. An unforgettable experience of calm, comfort, and total privacy. We came out entirely regenerated.
• Shannon (10/5): - Our stay was perfect. They also were great about accommodating my husbands vegan diet. Highly recommend!
• Marc (9/5): Superb -
• Melanie (10/5): We wished we stayed for longer and will definitely use the luggage transport service next time. - Food was delicious and facilities were beautiful. The staff treated us like royalty. Walking up a steep hill to the property was a rough trek with heavy luggage.
• cx352 (10/5): Heaven - Phenomenal stay! We spent 2 nights in the Hime room at the end of April 2025, and from the moment we arrived, we felt completely relaxed. The service was exceptional—someone greeted us at the gates to carry our bags, and we were escorted straight to our room where check-in was done. We were offered a welcome drink and dessert, which was a lovely touch. The mini fridge was stocked with a great selection of beverages, including wine, beer, sparkling wine, tea, juice, and sparkling water. We had both dinner and breakfast in our room, and the meals were excellent. The dinner did take a bit longer than we expected, but that’s just because we typically prefer a quicker meal. The staff went above and beyond to help us—arranging bus times, assisting with booking a taxi, and quickly fulfilling our requests for a humidifier, memory foam pillow, and supplies for a sprained ankle. The room was very clean, well maintained, spacious, and stunning. We spent a lot of time relaxing in the room and onsen and wished we could've spent longer there.
• Ilan (10/5): Everything was a dream the food the room . 100/100 Best place we were in japan - Everything was a dream the food the room . 100/100 Best place we were in japan Everything !
• Fermintravels (10/5): Experience pure joy. Euphoria. Calm. - This Onsen was legitimately one of the best experiences I've ever had in my life. I have never in my life felt as much comfort and relaxation than I have here. It was so serene that my wife literally teared up when we left. The staff was kind and respectful. We had gotten in-room massages, drinks, and more. The hot spring rejuvenated us. The bed was comfy. Everything was perfect, and I'll honestly never forget how amazing this was. I hope that a lot of people get an opportunity to do this at one point of their lives. Just so they can feel pure joy. Amazing. 10/10. It was literally flawless. Thank you so much.
• Sook (10/5): Exceptional - The hotel offers a quiet and exclusive experience for me and my hubby. We are very happy with the room which has comfy bed, indoor onsen and very clean. The food is delicious and they served both breakfast and dinner in our room, which we feel very comfortable and relax when dining. The staff are also so friendly and helpful. Thank you to all the staff who helped us during our stay and we hope to be back there again.
• vesselinap2025 (10/5): Japanese style - We have had an amazing stay which helped us immerse in the Japanese and local Hakone way of life. The dinners were exquisite and served with the traditional respect and explanation. Breakfasts were well chosen to give us a truthful and varied tasting. Superb service, polite, punctual and pleasant. Thank you
• Anton (10/5): Exceptional -
• Charles (10/5): - Our stay was incredible. Will look to come back for a longer stay. The room, food, the private onsen… all stellar!
• Verified traveler (10/5): Would definitely stay again - Our one night stay was incredible - the kaiseki dinner was wonderful and the staff warm and friendly. The highlight would be the private onsen on the rooftop where we sat watching the sunrise at 6.30am while enjoying the warmth of the onsen. One of the most memorable ways to start off the morning we have experienced!
• JURI (10/5): あったかいサービスでした！ - お出迎えからあたたかい心遣いで、お食事のときもいろんな食材やお料理や周辺の観光のお話などしてくださり、とっても楽しい旅になりました！また他のお部屋も行きたいと思います！本当にありがとうございました^_^
• KIYOHIDE (10/5): 良かったです - 大変良かったです
• Darren (10/5): A perfect romantic getaway with an exceedingly high level of service. - Dinner and Breakfast service was exceptional and far exceeded my expectations. I would have liked more control with the Onsen temperature.
• Gustas (10/5): Exceptional -
• YONGNAM (10/5): - Very nice interior design and good facilities. However the foods are not so good as much as we exepecting.
• Perez (10/5): Exceptional -
• Bassettsbouken (10/5): The most wonderful ryokan stay! - I’ve been lucky enough to stay at this resort twice, most recently last week and I’m already dreaming of my return! I’ve stayed in many luxury resorts in Japan but this is my favourite so far. Everything about this ryokan is absolutely stunning & it’s perfect for those who are looking for the utmost privacy, and a feeling of luxury & exclusivity for a special occasion. This time I stayed in the room called Hime (Princess) & I really felt like one during my stay! The view from the balcony was so beautiful, a bamboo forest where you can hear the cute sounds of the little green frogs. With the name Kinnotake (Golden Bamboo), the hotel’s theme is based around the Japanese story Taketori Monogatari (tale of the bamboo cutter) so you can see plenty of bamboo touches in your room. It was more like a suite with several rooms so there was plenty of space, the bed was so comfy and i loved that not only did we have our own private onsen & sun deck but there was also a huge inside bath too! The meals are served in your room which I love as its more private - you can wear the comfortable yukata the ryokan provides (& don’t worry it’s separate to your bedroom so the room won’t smell of food after). Eating ise-ebi sashimi & then having ise-ebi in miso soup for breakfast was a true highlight for me, along with the sweet & tender amadai fish as these are not common to eat! You can also decide to have your dessert served at the bar which we did so we could relax with a cocktail near the bamboo forest & pond too! It was truly a dream experience & I think it’s perfect for those celebrating a special occasion. Highly highly recommend if you’re looking for a once-in-a-lifetime stay when in Japan, it won’t disappoint!
• Eduardo (10/5): Exceptional -
• Stephen (10/5): Exceptional -
• Ackamiya (10/5): Exceptional - Everything Nothing
• ayan (10/5): - An excellent and relaxing place Everything from room to the private onsen , views was just stunning The kaiseki food was just amazing and superb service as well. Highly recommend
• Jesse (9/5): Superb -
• Steven (10/5): Best hotel experience ever!! - Absolutely incredible. Only 9 rooms and ours, Sora, had an incredible view with the onsen on our private roof deck We didn’t see any other guests the entire time. Service was best we’ve ever had as compared to any other five star hotel and food was three-Michelin star quality. There is a reason this place is rated as the #1 ryokan.
• emD9857NM (10/5): A MAGICAL STAY & EXPERIENCE! - Our stay was absolutely magical. From the moment we arrived, we were welcomed with excellent service. The staff is very attentive and accommodating. The views & the rooms are exceptional. Our private onsen was very relaxing and just what we were looking for to finish our stay in Japan. The food is divine! It was like living in a dream.
• Genna (10/5): - Booked here for the first two nights of our honeymoon to relax and time adjust ( coming from Boston ). Not only is the property and rooms stunning and the hot spring bath in our room relaxing, but the food is also incredible ! We had two dinners and two breakfasts here and were blown away. My Husband also got sick before we left and the staff took incredible care for him, even driving him to the doctor on our second day. I cannot say enough wonderful Things about this ryokan.
• Dawn (10/5): Exceptional - Fantastic hot spring bath, lovely staff Lighting a bit dim
• Simon (10/5): Exceptional -
• Maisie (10/5): Exceptional -
• Peter (9/5): Great accommodation for a relaxing time/holiday, would come back - Food (breakfast & dinner) were all very good. Staff very friendly and helpful even though there is a slight language barrier. Room's layout, lighting, cleanliness are all superb The only down-side was one need to notify staff and being escorted around / out of the hotel. Understand this was the concept of the hotel but perhaps mentioned this on the website if not already mentioned.
• Borut (10/5): Exceptional -
• Ricardo (10/5): Exceptional - It was a privilege to stay in this hotel! We felt like kings in this villa.
• John (10/5): An extraordinary experience - All of it. The bar was incredible and the accommodations were extraordinary. Nothing bad to say.
• Kevin (10/5): - Staying at this property was the ideal way of getting away from it all. Total chill, with amazing service. The dinner and breakfast were terrific, although some might be challenged by some of the more exotic dishes, which I understand the chef will gladly change for guests. The location is also great for getting up to the lake for a cruise and/or the cable ride to the top of the mountain for amazing views of Mt Fuji and the hot springs.
• Richard (8/5): Overall was quite a good stay with good privacy and excellent staff services. Food could be better - Breakfast was ok but dinner I felt there shd be a bit more choices rather than just kaiseki type for both nights Better choices for food
• Nikki (10/5): Incredible experience and impeccable service. Expensive but every penny was well worth it. - An exceptional experience. I would highly recommend Kinnotake to anyone looking for a romantic experience. The rooms were spectacular and spacious. The service was unmatched - everyone there was extremely kind and helpful. They went out of their way to make sure we had everything we asked for. We had breakfast and dinner at Kinnotake and I would highly recommend both.
• Preksha (10/5): - Probably one of the best/exclusive hotels I have ever stayed in. Service was top notch. I am a vegetarian and they did every possible thing to ensure that I have a great meal! If you request in advance they can do ton of vegan/vegetarian options. I loved every part of my 2 day stay. They are just so warm and the service definitely was great! We stayed in Sora and loved our onsen I think we went in it like 4/5 times a day.
• Lirong (10/5): worth every penny I paid - The services of the staff are beyond my expectations. The food is excellent. Room is super clean. Only downside is the spa not so good. we will come back in the future. nothing
• Rishin (10/5): Amazing!! - Amazing stay. Food and service was perfect. My wife is vegetarian and they were so accommodating. The view from the private onsen was great.
• Rachel (10/5): Exceptional -
• Camille (10/5): Exceptional - Everything is incredible there. Be ready for a full and Real traditionnal Japanese expérience
• Matheus (10/5): An incredible experience - Everything. The decoration, the staff, but especially the atmosphere.
• M4884YBtonyo (10/5): Heaven - Exclusive - you don’t see other guests - this is a truly special place to escape for a couples weekend - beautiful private onsen, delicious Japanese food served in your room and total privacy - and the beds are like sleeping on air
• yusuke (10/5): - いつも相変わらず良いです
• Annie (10/5): - Kinnotake Sengokuhara is the most exceptional lodging I have ever had the privilege to experience. It is like walking into a fairy tale. The onsen, the meals, the service, and the amenities are all of the highest quality and caliber. I cannot reccomend it enough.
• hIronori (10/5): - 部屋が少し古臭いだけであとは全部良きです！
• AKIHIRO (10/5): 大人の休日 - チェックイン後は全て部屋で完結するので、一歩も外に出ませんでした。 ゆっくりとした時間を満喫出来ました。
• Verified traveler (10/5): - すごくまったりできて最高でした！ご飯も美味しく、お宿の方からの説明も楽しくて心から満たされました！
• Verified traveler (10/5): プライベート空間でゆったり過ごせました！ - お出迎えは非常に丁寧で、到着したら受付等なくスムーズに部屋に案内されました。 そこからは部屋を一歩も出ることなく、お部屋の中でたっぷりとプライベートなゆったりした時間を過ごすことが出来ました！ お食事はとても美味しいです！ ボリュームも充分でした！ 部屋の清掃はとても綺麗で、行き届いてました！ おかげさまで心地よく過ごすことが出来ました！ 温泉の質も個人的にはgood！ ただ、大浴場等お風呂のバリエーションがなかったのが寂しかったです。 また行きたい宿です！
• Verified traveler (10/5): 巣篭もり宿 - ゆっくりと過ごすことができました。
• Verified traveler (10/5): - 全てが良く、食事、お風呂、立地、騒音、自信をもってお勧めできる最高のホテルでした。
• Verified traveler (10/5): - 虫が気になる 温泉はよかった 食事もそれなり
• Verified traveler (8/5): - 布団に髪の毛が一本有ったのが、少し残念でしたが、その点を除いて、非常に良い滞在でした。
• Verified traveler (10/5): - 急遽一緒にいくはずだった友人がいけなくなってしまって、私１人になってしまったのですが、可能な限りの対応やサービスをしてくださり、１人でもとても気持ちよく過ごすことが出来ました。 お部屋の中で全て簡潔するのでこの時期にも安心して伺えます。 スタッフさんの対応、お料理、お部屋、全て細部までホスピタリティを感じるとても素敵な旅館でした。
• koichi (8/5): - 露天風呂がとても快適でした
• Verified traveler (10/5): 完全なるプライベート - コロナが騒がれる状況下でも、他の宿泊者との一切の接触がない点、会計なども個室にての対応であった点で十分に対応してくださいました。 元から個室のみの運営であるようで、関東から自家用車でアクセスした場合は自粛期間のTPOとしては満足していたものと考えます。こうした稀有な旅館が今回のことで閉店に追い込まれることはあってはいけないと旅行を趣味として生きる身としてつよく思いました。 当日は誕生日であるため、相方のケーキをサプライズで用意するというオーダーにもキメが細かく対応してくれたことに重ねて感謝します。
• Verified traveler (6/5): 感想 - 値段の割に普通な旅館でした。
• takashi (10/5): 雰囲気の演出力 - 雰囲気作りがとても素晴らしい。 あとは、お料理もとても美味しくて料理長のこだわりが垣間見れました。 ゆっくりとした「時間」を過ごすことができました。
• Verified traveler (6/5): 居心地は良い - 部屋の広さ、客室内の露天風呂、その他ハードは満足です。サービスは可もなく不可もなくという感じでしたが、唯一食事は、この価格帯の旅館にしては今ひとつでした。
• Wong (8/5): - The big private onsen is perfect. Suggest to have pick up service from station coz it needs to take half hour taxi to the hotel
• Verified traveler (10/5): - The place to be for total relaxation.
• Verified traveler (10/5): Great Hotel - Don't know what to say. Just perfect!
• augustfifteen (10/5): Best customer service ever - I cannot rate Kinnotake high enough. I am extremely appreciative of the customer supports being offered at Kinnotake Sengokuhara. My son was extremely ill during our 2 days stay and one of the staffs Kawata San went to the hospital and help us to translate to the local doctors. Without Mr Kawata San's generosity help, we will not be able to call the emergency and get help. Besides the exceptional customer services, the hotel is also extremely clean and at a very convenient location. I will highly recommend this to any future travellers.
• LiweiH_12 (2/5): One of the worst ryokan i ever stayed at - I been to Japan several times (10+) over the past few years and stayed at numerous ryokan throughout Japan. This place was the worst ever, nightmare. - The photo from their website is not reflective of the current condition. The whole ryokan is very badly maintained. I even saw rats running around outside via my window. - The dining in my room have bad ventilation which resulted in very oily residual smell - Housekeeping was poor, for the price i paid 80k yen per night. I don't think this is acceptable. - The food is below average - The room i stayed at, which is their suite have their only toilet bowl outside of the room at the open rooftop. There is zero shelter so everytime i go to toilet, i feel so cold. Because there is no shelter, i can't even go to toilet when it is raining!
• Gregg (10/5): - Impeccable in ever way...perfect. Finest hotel experience I have ever had.
• Verified traveler (10/5): 記念日などにもオススメです！ - 今回は響という部屋に宿泊しました。 露天風呂や部屋の作りなどとても満足ができる一室でした。食事も部屋で食べる事ができ、リラックスできました。 是非また宿泊したいです！
• Brock (10/5): Relaxing, beautiful, perfect setting - Incredibly relaxing. Perfect way to end a day in beautiful Hakone. Our first time experiencing a traditional Japanese hotel did not disappoint. Beautiful onsen, privacy galore. This place had it all. The traditional meals are tough for most westerners pallets but we enjoyed the experience none-the-less.
• Verified traveler (10/5): - Beautiful area. Lovely stay for honeymoon. Excellent service.
• L (10/5): - Guests can choose their welcome drink and cakes, we have sparkling wine and cheese souffle and red beans cake, very delicious. There's a bar serving wine and cheese and crackers, free of charge. The overall settings are so relaxing and romantic. The private in the room onsen is awesome. Definitely will come back.
• fred (8/5): Tres bel hôtel mais les lits pas très adaptés - Hotel très luxueux avec peu de chambres mais les lits ( tatamis) pas confortables pour les européens. Les extras sont très cher
• chaka (10/5): Excellent - Beautiful landscapes, outstanding services and fantastic experience
• sean96823 (10/5): Japan Trip 2017 - Stayed at this Onsen Ryokan for one night. This place is awesome! Nice rooms with Kaiseki dinner and breakfast. Rooms are large and roomy. Best part is the private onsen in your room!!! Soaked in it night and morning! The view from my room was great! The workers were professional and polite. Definitely would stay here again and again!
• Matthew (10/5): Beautiful Ryokan - Short walk from bus stop. Very nice staff. Very clean and beautiful room. Highly recommend.
• abombaci (8/5): Peaceful location, good installations - Very peaceful setting and good room facilities. Food was very good, although service was delayed for more than 40 minutes between to plates. Only one person speaks english...
• martinlN7844WH (4/5): Not worth it! - The stay was Ok but not worth it. The in room food service was an expirience but unfortunatrly, the food was not good. On top of the price they took 10€ just to sit in the bar. Recommendation: spend your money somewhere else.
• ＹＡＭＡＭＯＫＵ (10/5): - とても快適に過ごさせていただきました。 料理も美味しかったのですが、メインの料理が有るともっと良かったと思います。
• starryeyedinsf (10/5): Once in a lifetime experience - This onsen is located far above the Hakone train station, making transportation to/from it a bit difficult. We booked a private shuttle (TRF service) from the airport, which took about 2.5 hours. The driver and mini-van did not match the luxurious level of the hotel, though it was quite expensive. Once there, you step into a truly luxurious experience, even by Japanese standards. Our room had a private onsen that looked over a pond surrounded by snow-tipped bamboo trees. It was like a scene from a movie. The inns people were quite nice and tried their best at English, though there were a few hiccups. I ended up setting out one of the futons myself after I could not communicate to them that I wished it to be set up. However, that was the only hiccup. The food was gorgeous and delicious, and they had kids meals with more palatable food choices for the children. I booked it as a once-in-a-lifetime treat but find myself dreaming of going back again!
• koniw2014 (10/5): Private quiet amazing - We drove from Narita but landing at 3 did not help. Traffic was a pain but we got here after 4 hrs drive nonstop. Food was delicious, absolutely quiet and private. Got double suite with private bath. For the service this price, awesome.

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