My Hotel Bukit Mertajam
Location: BUKIT MERTAJAM,PULAU PINANG,MALAYSIA NO.2,LORONG SERI JAYA,TAMAN SERI JAYA, Bukit Mertajam, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located near popular malls and attractions like Sunway Carnival Mall and Penang Bridge.
Comfortable Accommodation
Rooms equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms.
Family-Friendly
Offers spacious family rooms for a comfortable stay with loved ones.
To book your stay at My Hotel Bukit Mertajam and enjoy a convenient and comfortable experience for you and your family.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
Rooms Available
-
Family Suite, 2 Bedrooms
2 Queen Beds
431 sq feet
Layout - 2 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and window screens; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Window screens
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Superior Room (With Sofa)
2 Queen Beds
323 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and window screens; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Window screens
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Standard Room, 1 Queen Bed, City View
1 Queen Bed
194 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and window screens
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Window screens
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Standard Room, No Windows
1 Queen Bed
178 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and electrical adapters/chargers
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Triple Room, No Windows
1 Queen Bed and 1 Twin Bed
205 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and electrical adapters/chargers
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Standard Room, 2 Twin Beds, No Windows
2 Twin Beds
178-sq-foot room with park views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and electrical adapters/chargers
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Standard Room, 2 Twin Beds, City View
2 Twin Beds
194-sq-foot room with park and city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Iron/ironing board, desk, and window screens
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Window screens
- Electrical adapters/chargers
- Height-adjustable showerhead
- Desk chair
-
Deluxe Queen Room with Two Queen Beds
The air-conditioned quadruple room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
The air-conditioned twin room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Triple Room
The air-conditioned triple room features private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Superior Queen Room with Two Queen Beds
The quadruple room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Double Room
The air-conditioned double room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Family Double Room
The family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Zinglee1688 (8/5): -
- Singh (9/5): -
- NG (2/5): -
- Tang (9/5): -
- RABIATUL (7/5): -
- Kunalan (8/5): Reasonable - Location and ambience Toilet was choked
- TAN (10/5): Convenient - Good Comfort level and location
- Antony Dass (8/5): - Convenient The check in waiting time was about 20 minutes.
- Gerard (7/5): - Convenient and good location
- Woei Chyn (6/5): Good location - Foodcourt is just 3 mins walk from hotel. Big free car park for hotel guest. Check-in time delayed to 4.30pm
- hairi (8/5): -
- Kar Leong (7/5): Affordable short stint. - Not too bad considering allocation of rooms from shoplots. Traffic noise from the road.
- Diana (10/5): - Location,Ade lift
- rohana (8/5): baik dan selesa - bilik yang luas dan selesa bunyi kenderaan yang lalu lalang sebab keberadaan hotel berhampiran tepi jalan utama
- CITIZEN (7/5): -
- Talia (9/5): Superb -
- Nadia (10/5): Exceptional -
- Anonymous (1/5): Bad -
- Rajasegaran (4/5): Convenient Location. 3 star rated hotel - Expensive hotel for the facilities.
- Herjeet (7/5): Good -
- Ratna (5/5): Passable -
- Jiin (8/5): Very good -
- Sandra (10/5): Exceptional - Location
- Sigah (7/5): Good -
- Kathleen (7/5): Good -
- Renitha (5/5): Passable -
- Bascaran (4/5): Disappointing -
- Wong (8/5): Comfortable enough to stay - No breakfast was included in the stay. Used to have discount for regular customers. My record was not found when I did the booking. This was the second time my record as a regular customer was deleted. - Record went missing when record was upgraded.
- Verified traveler (8/5): Convenient location - My to go hotel in BM. Good location with plenty of food. Parking available at the hotel.
- Ng (8/5): Very good -
- Lilian (7/5): Good -
- Queennie (5/5): Passable -
- Soon (1/5): bad - The location is OK Overall room bed needs cleaning
- Salwa (7/5): Good -
- Vijayaragulan (10/5): Goof cheap recommended - Can smoke Nothing
- Lee (7/5): Good -
- Rayyan (8/5): Very good -
- Yesuselvi (6/5): Pleasant -
- Sha79 (6/5): Pleasant - Please change aircond place.. The aircond so noisy.. the room not very clean
- Manorgaran (3/5): Poor -
- Josene (8/5): Very good -
- Zaid (7/5): Good - Shower lo pressure
- Thian (6/5): last resort place to stay? - price is ok check in time is 3pm. the room is not really until 4pm. sound proof was bad.
- Chow (8/5): Very good -
- Limyf (8/5): Very good - Spacious room and toilet, got 2+3 sofa and big spaces Staff attitude so do, no smile and feel not being welcomed
- Irene (7/5): Good -
- Irene (7/5): Good -
- Ling (1/5): For hotel room, the cleaning is most important - Good location The room smelly, leaking, last round customer left the colok sembahyang on the door still there, that mean cleaning jod haven't been done properly
- Lyn (6/5): Pleasant -
- Oscar (8/5): nice - is good for shot stay
- Tang (7/5): Good -
- Imanuel (8/5): Very good -
- Julais (5/5): Passable -
- Josene (7/5): Good -
- Riana (8/5): nice place big space - clean no
- Kayathri (7/5): Good -
- Nurul (10/5): Exceptional - The room so comfortable for my small family. My baby can sleep cause the room so comfy (except sounds from cars and motorcycles) The mirror to see the view (road) are so big which is good We stayed 2 night and the staff clean up the room very well on next day SO MUCH PARKING SPOT BESIDES HOTEL! Sounds from outside (cars, motorcycles, dogs bark) cause besides road. Air cond sometimes it takes time to cool. And the remote need to change battery regularly
- Yugenes (10/5): Exceptional -
- Liera (1/5): Bad -
- Suzanne (6/5): Pleasant -
- Z. (10/5): amazing - friendly staff and especially security guard👍🏻
- Intan (7/5): Good -
- Regine_s (7/5): Good location and free private parking - Free private parking and good location. You don't have to worry about looking for a parking. Ample of food and restaurants nearby. Since it is by the roadside, a lil to noisy at night and I can hear the dog barking. And there were other inconsiderate guests who are talking over phone at the hotel corridor during midnight.
- Puspamary (9/5): Superb -
- Ashmira (8/5): Very good -
- Priya (2/5): good - good good
- Jr (8/5): Very good -
- Adek (9/5): Superb -
- Siah (6/5): Pleasant -
- Nurul (7/5): Good -
- Choo (9/5): Superb -
- Othman (9/5): Superb - All ok, centre of bukit mertajam. Good place, comfortable. Got mosquite a bit. Other all ok.. good
- Tammy (6/5): Pleasant -
- Boss (5/5): Passable -
- Rukumani (10/5): Exceptional -
- Anonymous (7/5): Good -
- Kelvin (8/5): Very good -
- Rajindranmac (1/5): Bad -
- Yong (6/5): Good -
- Luan (8/5): Will come again - Location Air conditioning not functioning well and dusty
- Nurul (5/5): Passable -
- Choo (9/5): Superb - Food court just walking distance. Free parking
- Yasmin (5/5): Passable - Location is strategic Deposit RM150 without toothpaste and toothbrushes provided..and has very strict rules on everything that may charges upon damages or stains eg stains on pillows case/duvet..if damages occur I can understand need to compensate but if stains how to define it? Because their existing mattress bedsheet and pillow cases got lots of yellowish stains..end up I need to record video as proof just wondering they may charges me later. Also no sound proof very busy when other customers check in and walk at corridor
- MOHD NOR (10/5): - Good location. Large room for family. Friendly staff.
- TAN (8/5): - Temporary stay.
- Verified traveler (10/5): - Really good hotel !!
- Samuel (10/5): Cheap and good - Room size was good, had a window, bathroom was clean and aircond was cold, tv only had 3 channels though.. they had fox movies which was good enough to keep your self entertained when you are in the room, food court close by, has very good food “non halal though”
- Verified traveler (2/5): - the staff were fair, but the room smell like ,as if they kept dogs in it. the beddings just extremely bad smell, the bathroom was just disgusting, towels smell like old dirty socks. it was just a nightmare , have to left the property after 3 days, just as my business was over. even though i paid for 6 nights. expedia should see every property before making advertisement. this property is a poor one and i was fooled by expedia and i lost money as i have to leave for another hotel.
- Tomo (4/5): - 部屋に蚊が多く、受付のスタッフも無愛想です。予算があれば、他の施設に泊まることをお薦めします。
- Verified traveler (6/5): - Towels were stains and dirty looking Location convenien t for local foods at coffee shops
- Verified traveler (10/5): - Great staff and good location with food options nearby
- Baskar (10/5): Good - The hotel is clean and very dedicated staff .Easy for parking
- Premila (6/5): Decent - Decent hotel. The chinese guy at the reception was friendly.
- Soke Mei (6/5): short stay - The cleanliness is OK but the wifi is slow. Need to upgrade
- Verified traveler (6/5): - There were 2 cockroaches found in the room. Cleanliness to be improved
- Verified traveler (6/5): Basic hotel with lift. Free wifi - This is a basic hotel equipped with basic needs such as hot shower, air conditioning and free wifi.
Photos
