Los Colores Ecoparque
Location: Autopista Medellin Bogota Km 156, Puerto Triunfo, antioquia, Puerto Triunfo, CO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indulge in Relaxation at the Full-Service Spa
Spend your day unwinding in luxury at the full-service spa, then take a refreshing dip in one of the 2 outdoor swimming pools or relax in the steam room. For the more adventurous guests, bicycles are available for rent to explore the area.
Modern Amenities and Activities for Everyone
Stay connected with complimentary wireless internet, while the concierge services help you make the most of your stay. The hotel also boasts an arcade/game room for fun-filled evenings.
Dining and Entertainment at Your Fingertips
After a day of exploration, savor a delicious meal at the on-site restaurant, or grab a quick bite at the snack bar/deli. End your evening with a drink at the bar/lounge or the poolside bar for a perfect nightcap.
Book your stay at Los Colores Ecoparque now and experience luxury and relaxation in Puerto Triunfo!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 01:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Garden
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Steam room
- Hiking/biking trails nearby
- Arcade/game room
- Full-service spa
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Playground on site
- Free self parking
- Banquet hall
- Outdoor entertainment area
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- No elevator (single level property)
- Well-lit path to entrance
- Pool access ramp on site
Rooms Available
-
Superior Quadruple Room
1 Double Bed and 2 Twin Beds
377-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room Quadruple
1 Queen Bed and 2 Large Twin Beds
269-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room Doble
1 Queen Bed
269-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Family Room
This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Suite
This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 5 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
The spacious family room features air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Family Room
This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Quadruple Room
This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Bungalow
The bungalow has mountain views. The unit has 10 beds.
Max Occupancy: 10 (10 Adults)
- Private bathroom
-
Bungalow
The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Linen
-
Double Room With Private Bathroom
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Premium Room Quintuple
1 Queen Bed and 3 Large Twin Beds
269-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Quadruple Room
1 Queen Bed and 2 Twin Beds
269-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height bed
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room Sextuple
1 Queen Bed and 4 Twin Beds
269-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room
1 Double Bed and 3 Twin Beds
431-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room
1 Queen Bed and 1 Twin Sofa Bed
226-sq-foot room with garden views
Entertainment - 30-inch TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Local maps and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Room
1 Queen Bed and 3 Twin Beds
269-sq-foot room with garden views
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Shower
- Air conditioning
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- Rainfall showerhead
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Viviana (10/5): - Excelente que buen y maravilloso destino Que ecohotel tan maravilloso!!! La comida riquísima!!! Ya tengo planeado volver Gracias
- Rodrigo (10/5): - Ambiente tranquilo y familiar El servicio de WiFi inestable.
- Valentina (8/5): - El hotel es muy tranquilo y tiene muchas cosas por hacer, la comida muy rica y el personal muy amable Los baños de las habitaciones estándar eran muy feitos
- Paola (10/5): Excelente - Excelente ubicación y servicio
- Cristian Felipe (8/5): Todo en orden - Buena atención Algo retirado de la Hacienda
- Bénédicte (8/5): -
- Daniela (8/5): -
- Cáceres Rivera (7/5): Puede mejorar - Lo silencioso del area el desayuno incluido estaba bastante regular y con muy pocas opciones teniendo en cuenta que es un eco hotel donde van muchas familias. La habitación olia demasiado a humedad, las toallas que entregan se ven viejas.
- Vasty (8/5): - El lugar es muy lindo y limpio Las camas muy duras y no tenía agua caliente
- Erika (9/5): Un oasis natural para familias - El clima y la distribución del hotel Poca variedad en el desayuno
- Kevin (10/5): Estupendo - Las instalaciones son inmejorables! Siempre están limpias y frescas gracias a su entorno natural.
- Camila (10/5): Hotel familiar, es bueno , bastantes niños - El servicio al cliente es muy bueno todos son muy amables y muy serviciales el hotel es muy grande hay bastantes cosas que hacer, se siente una energía chévere dormí muy bien.
- Natalia (10/5): -
- Pérez Zapata (10/5): inolvidable - la atención y comida excelente
- Karen Moreno (10/5): - Es un sitio muy agradable, completo y tranquilo excelente lugar para descansar
- Daniel (10/5): -
- Gustavo (2/5): Caro para lo que ofrecieron, no recomiendo a Booking - Sin comentarios El hotel es más costoso con BOOKING que directo Cobraron el adicional del Desayuno
- Oscar (6/5): -
- Andres (10/5): super - desayuno excelente
- German (7/5): -
- Marcela (10/5): -
- Natalia (9/5): Un lugar para desconectarse - La habitación era muy cómoda y limpia, era de los módulos nuevos. Se preocupan por el uso responsable de energía en la reserva. El personal de recepción muy amable y servicial. Los planes ecológicos muy buenos y los guías excepcionales. Es una reserva muy bonita y relajante. La comida del restaurante y el servicio de meseros deben mejorarlo sustancialmente, ya que la comida no es buena y el personal está despistado y lento en la atención. Hay que tener en cuenta que en la región se come bastante mal así que si mejoran el servicio de restaurante serán más atractivos.
- Diana Victoria (8/5): -
- MARIA DEL PILAR (7/5): - La ubicación estratégica. El tamaño del baño es muy reducido. Hace falta que tenga un closet medianamente aceptable.
- Edgar A Ramirez (8/5): - Ubicación del hotel Instalaciones y el menu
- Maria Alejandra (6/5): Lindo algún día volvería - El lugar es maravilloso buen precio la cena de media noche y fiesta de fin de año excelente El lugar es maravilloso pero cuando uno va a un hotel le gusta sentirse atendido a gusto muy poco servicio en la zona húmeda y lo de comer en un lugar que está a 500 metros de la piscina no me gustó para nada es incómodo después de estar relajado en una mesa pararse para ir a comer tan lejos la comida de la carta muy bajo nivel para tan hermoso lugar, no lo hago como una crítica pero creo que si valoran mi comentario le daría un plus a tan lindo lugar
- Gomez Giraldo (10/5): Excelente estadía en familia - Es un paraíso natural tranquilo y placentero. Excelente atención y delicisioso su desayuno tipo buffet. Muchas gracias por tan agradable y maravillosa.
- Gomez Giraldo (10/5): -
- Carlos (8/5): Buena estancia para pasar en familia - Buen desayuno aunque por ser tipo buffet hay veces habían alimentos un poco fríos. La piscina muy agradable y las partes exteriores muy bien cuidadas. El restaurante muy buena la comida a la carta. El aire acondicionado dejaba de enfriar a las 4 horas de estar trabajando, dijimos en recepción pero dijeron que estaba bueno, tocaba apagarlo y prender el abanico de techo. Pedimos hielo para enfriar una bebida y nos dijeron que no podían darnos porque eran para los cócteles.
- Castillo (10/5): - Todo Todo me gustó
- MARIA DEL PILAR (8/5): - La amplitud de la habitación, aunque falta un closet. La ducha y el precio. Para lo que ofrece el sitio, es muy costoso.
- Guerrero (10/5): -
- Natalia (10/5): Muy recomendado y más para familias con hijos - Las instalaciones y la amabilidad del personal sobre todo de Angy excelente persona.
- Natalia Andrea (10/5): -
- MauricioGR (9/5): -
- Marcela (9/5): - Las instalaciones La comida puede mejorar. Las preparaciones co. Pollo como Nuggets, hamburguesa. El queso., las salsas no estaban tan ricas.
- Yanette (10/5): - El ambiente agradabke permite el descanso y eatar en contacto con la naturaleza
- Cristancho (9/5): Excelente - El servicio La conectividad
- Cediel (10/5): -
- Carol Julieth (10/5): Un sitio muy agradable - Desayuno delicioso atención excepcional A veces las amenidades son muy limitadas
- Willian (10/5): -
- Diana Patricia (9/5): Bien - NA No hay actividades recreativas o de socializacion
- Diana Paola (8/5): -
- Natalia (7/5): - El lugar es lindo, está bien mantenido, el restaurante tiene varias opciones. El Wifi es terrible, prácticamente nulo.
- Nicolay (9/5): -
- Isabel (8/5): Tranquilidad - Las instalaciones en medio de un ambiente natural Que las habitaciones no tienen nevera
- Luisa Fernanda (8/5): Naturaleza pura - El contacto con la naturaleza y las instalaciones El desayunos debe mejorar dar más variedad
- Laura (10/5): Exceptional -
- Jonathan (10/5): Exceptional -
- Erica (10/5): Exceptional -
- Mauricio (10/5): Exceptional -
- Abelardo (6/5): - Poco valor para el precio
- Sandra (9/5): Superb -
- Catalina (10/5): - Un hotel muy cómodo, tranquilo, con buenos servicios para pasar en familia, el aseo en las añhvaitaciones es muy bueno. En momentos el servicios del restaurante es lento, la comida es muy rica.
- Paula (7/5): Hotel near Rio Claro - It’s very large complex. Clean cabin, comfortable bed, nice big pool with bar and happy hour, many birds, options for excursions. Very Limited breakfast options, none with fresh juice and of which not all were available. Staff in the restaurant unfriendly. Next to busy road. Light curtains.
- Troy (6/5): Hacienda Nápoles trip - The front desk staff was super friendly and we were able to check in with no problems. The room was basic yet comfortable. The hotel was located in a very natural setting and you felt you were among nature. Not for the parts I did not like. Breakfast was included, we arrived at breakfast and the majority of the food was gone. We took some fruit to get started while we waited for the pans to be replenished.. they brought eggs, yet only brought enough to get for one child. It was a while longer before more eggs were cooked and brought out. Needless to say, the breakfast was disappointing.. As I said earlier, the room was comfortable for the time you are in it.
- Betsy (9/5): Superb - Un lugar súper delicioso para descansar.
- Giuliana (9/5): Go rafting! So fun - Beautiful place and great staff! Specially Diego! Gracias! Food was good and kids had a blast The soap 😄 everything else was ok, take bug spray
- Paul (8/5): Very good -
- Mauricio (10/5): Muy bueno para plan familiar - Excelente hotel por su precio. Habitaciones cómodas y limpias. La comida es excelente y el personal muy amable
- Ignacio (10/5): Exceptional -
- Lina (10/5): Met all expectations, incredible accommodating - Lovely staff members, good food and nature all around.
- Enith (10/5): Exceptional -
- Hernando (6/5): Buena atención y buenos toures al rio - Me pareció costoso (+800k por noche), pero la atención es impecable y me fue muy bien con el tour que contraté para ir al río.
- Isabel (10/5): Beautiful property nestled in the Colombian Andes - Beautiful property surrounded by nature. Rooms are comfortable and clean, staff is very attentive. Breakfast is delicious.
- Chesley (10/5): Exceptional - Incredible place. Staff and facilities far exceeded the expectations.
- Dominik (10/5): beautiful nice place in the nature with so sweet staff and great pool and bar - amazing place, great pool, very nice staff, great drinks at the bar, Tennis court -
- SteveB2002 (8/5): Excellent rafting trip and the following day a hike through the forest and a cool refreshing swim - We stayed at the hostel which was really beautiful but they also have a hotel that looked great. The restaurant served both with quick Colombian and European food. Our hostel served a good breakfast, had excellent wifi and a good medium sized pool. The establishment also organised the trips and we had Robinson who was knowledgeable, helpful and spoke good English in a country where little English is spoken.
- Quintero (7/5): Good -
- Laura (7/5): excellent facilities and lazy staff - The hotel facilities are beautiful, especially the gardens and paths, the hotel also offers hiking and "rafting" services along the river. The hotel service staff is bad to say the least, each request requires all your effort and presence. For example, my father had an episode of low blood pressure and fainting, they did not have an appropriate first aid kit or staff prepared to help, only a cotton swab with alcohol! Also, an animal pooped in front of my room door and I had to report it at least 6 times (the first people who heard me left the job to the person on the next shift 3 hours after the report). They do not have restaurant service in the room area or room service and food orders close at 8pm.
- Ottla (5/5): Nice place but a bit too pricey - Nice wild park location For the type of room/facilities the price is not justifiable. We paid 150£ for one night. The room is very basic with a tube of cold water as shower.
- John (9/5): Superb -
- Adriana (9/5): Superb -
- Martha (8/5): Great! - It’s well located between Hacienda Napoles y la reserva Río Claro. Comfortable rooms with air conditioning, beautiful gardens, good breakfast, amenities, parking. Nothing.
- Santiago (10/5): Exceptional -
- Ernesto (9/5): Superb -
- Gregory (8/5): Very good -
- Juan Pablo (6/5): Mucho por mejorar - El hotel necesita invertir más en la habitaciónes, toallas horribles, papel higiénico de dispensador de mala calidad, olores y demás, el precio no representa la realidad, es caro para ma calidad ofrecida a
- Verified traveler (2/5): Cuidado con los cargos ocultos - Es un hotel relativamente bueno para Doradal. Pero tratan se hacer conejo con el pago si uno reserva vía Hotels, Booking u otra plataforma. En mi caso me cobraron 20 por ciento más de lo pactado
- Jose (10/5): - Food and nice staff!
- John (6/5): Good accommodation but pictures deceiving. - Friendly staff in restaurant. Swimming pool was good as was the pool table. The pictures are misleading as they show the very nice newly completed/renovated family rooms. The reality is a concrete bunker with asbestos roof. Additionally our shower was just a pipe sticking out of the wall. Hot water was not available in the bathroom. See pictures included!
- Marco (10/5): Exceptional - The staff is incredible, the surroundings are amazing. If you love nature this is the place to be.
- Carlos (10/5): Excellent place to rest and close to Doradal and Napoles Park - Nice pool, Very good breakfast staff was very friendly Beautiful spaces to do outdoor activities. The car entrance is not bad, but could be better That's the only thing I'd rather to be improved.
- Nataly (10/5): Exceptional -
- Rafael (10/5): - Excelente lugar y un paraíso escondido. Deberían de mejorar el servicio del área de la piscina y barra, son personas que no tienen empatía y no tienen ningún interés que la pases bien hasta te dejan hablando solo. En lo demás es un paraíso y la comida es excelente. Gracias 🙏
- Anonymous (8/5): Very good -
- Juan Felipe (10/5): Greatness - Muy bien
- Veronica (8/5): Very good - Hotel is very nice, has lots of open spaces and nature around it. Rooms were comfortable and our room had hot water which was a surprise because booking said it didn't. The extra fee for traveling with pets seems too high, charging a high amount where is almost more expensive to have a pet than a human is really unexpected. We had two dogs and were charged 160.000 just for one night, I understand that there can be some extra cleaning involved but that is ridiculous.
- Natalia (10/5): I recommend this place is amazing - I love everything, the place, the stuff, the location that you can relax being able to breathe fresh air No hot water, unfortunately I have kid and they like hot water was to cool for my baby
- Nikita (10/5): outstanding - everything was great. big campestre hotel with garden, tennis, spa zone, pool.
- Luis (9/5): 100% recommended - Beautiful place to relax, clean & safe with Family & friends Wifi signal was no very strong
- carlos humberto (10/5): - Espectacular, Buenos espacios y tranquilo para descansar en familia.
- Emanuel (9/5): Superb -
- Deborah (10/5): Best place ever. - Everything, there's not one bad thing about this resort. The rooms are great, the facilities are fantastic and the staff go over and beyond to cater for your every need. One of the best places I've stayed at hands down. Nothing
- Julian (10/5): Exceptional -
- Arianna (10/5): Exceptional -
- Sean (9/5): A lovely peaceful time with my partner. - This is a a really nice property well off the beaten track. It has its own charm and staff were very friendly. Is this a five star American hotel chain? No, not at all. Don't go in thinking that. The rooms are duplex type little cottages, there is extensive walking areas outside that just give a nice relaxed feel. The road from Bogota to here is hell if you're not from Colombia. The bus system is very good, the switchbacks intense at times, and both google and waze overestimate the posted speed by about double. Nothing to do with the property but nothing bad to say.
- Lecaro (8/5): Very good -
- Fabian (9/5): Superb - All the facilities and location , the walk through the natural reserve, the food Pillows and hot water was not there at all times
- David (10/5): overall, it is a very hotel with lots of things to do! - I really enjoyed the location. Beautiful landscape and lakes around it. The food was really good and the stuff is super friendly. also, if you book more than two nights, they give you a free hiking with transportation and lunch. We loved the waterfall at the end of the hike. The beds are kind of hard and the pillows are not too comfortable and not hot water but everything else is good!
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