Hotel Casamara

Location: No12, Kotugodella Veediya,, Kandy, lk

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Adult only
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Or Twin Room With Balcony

  This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Twin or Double Room

  Room is fitted with a mini-bar, a fan and a TV with satellite channels.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Triple Room

  Room is fitted with a mini-bar, a fan and a TV with satellite channels. No capacity for extra bed. Room can accommodate up to 3 guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Jinani (7/5): Exploring Kandy - The location was great. The staff was friendly and helpful. The shower in the bathroom wasn't working well. No hot water and the water pressure wasn't enough to have a shower
• Michael (6/5): -
• Cati (10/5): Hotel encantador - Los trabajadores del hotel muy atentos y serviciales, la ubicación una maravilla y la habitación muy cómoda
• Chris (8/5): Amazing location, staff, pool - Location Nothing
• Marcel (1/5): - Stayed here many times before, it was always a pleasure and a highlight of traveling in Sri. The rooms were incredibly dirty. The ventilation system seemed to blow air into the room instead of extracting it. The bathroom was covered in thick layers of dust, not just a little bit, but actual dust clouds. This was not the result of skipping cleaning for a few days. It was clearly a longer-term problem. There was dust on the beds, dust in the bathroom and dust in places that should never be missed by housekeeping. It is impossible to believe that housekeeping made the beds but somehow did not notice the state of the room. Then, when the bathroom door was opened, a cockroach of around 5 cm came out. A member of staff killed it and quickly pushed it into the hallway. My daughter saw what happened and heard him stamping on it. The worst part was not only the dirt itself, but the way staff seemed to quickly try to hide the problem. That was the final straw. We were then shown another room, but when I entered, someone was already rushing to remove dust there as well. In other words, it looked like exactly the same issue again. For us, this was unacceptable. A room can have a small issue, but this was not a small issue. This was a serious lack of hygiene, maintenance and honesty.
• Joao (10/5): - Centralidade do hotel, limpeza, conforto e piscina.
• MArmana (9/5): Great location for Kandy - Pool, rooms, location, staff, AC all excellent. Good value stay for Kandy. Ordered lunch - only average
• hiroshi (7/5): -
• Ali (7/5): - Breakfast was excellent. Room not clean full of dust even after service. Pool not clean . Coffee very bad taste like water.
• Dumindu (8/5): -
• Ankit (9/5): -
• Wijethunga (10/5): -
• Aurélien (9/5): Très bon séjour - Situation parfaite pour visiter Kandy Hôtel ancien dans son jus
• Paul (8/5): -
• kusalanjani (8/5): - Clean rooms and the staff very friendly.nothing to complaint about.Highly recommend.
• Susan (9/5): -
• Joy (7/5): - Great location, friendly staff, nice pool. Refurbishment was ongoing whilst I was there, which was a little bit loud during the day.
• Julie (10/5): A great stay very convinient at the heart of Kandy -
• Ashanthi (10/5): Had a great stay! Clean rooms, friendly staff, and a very relaxing atmosphere. - Service.
• Apoorv (5/5): Good location, bad condition - Only the location. Staff was okay. The cleanliness, the smell, the stains, the noises. Construction work is going on in their restaurant due to which they had pre poned breakfast timing s from 6 to 8:30. As a result, we had to get up early unneccesarily.
• Sandy (10/5): Excellent - Everything was perfect
• Mounir (10/5): - L'accueil très chaleureux et personnalisé. L'adaptation des horaires. Le lieu est très propre neuf et bien entretenu. Merci à l'ensemble du staff Partir ...
• Emily (7/5): Great stay for a quick stopover in Kandy! - Brilliant location, almost everything was walkable and you’re right in the centre of Kandy! Staff were brilliant, couldn’t do enough for you. Good water pressure in shower. Beds were quite hard but that’s more of a personal preference. Lovely pool but almost always shaded! Rooms were quite old fashioned but they’re currently in the middle of renovations (the renovation noise didn’t affect us at all). A little noisy, our room was next to the lift so could hear when people were going in and out, also traffic/birds from the street but that can’t be helped.
• Krisztina (7/5): Ár-érték tekintetében ideális választás rövid távra - Egy éjszakát töltöttünk itt el. Nagyon jó helyen van a szálloda Kandy felfedezéséhez. A személyzet nagyon kedves és segítőkész a reggeli bőséges volt. Habár főút mellett van, nem volt zajos éjszaka. A hotel szerintem nem 4 csillagos, legalábbis európai trendek szerint. Kicsit lepukkant, de egy éjszakára tökéletes volt
• Brigitte (8/5): Emplacement idéal - Hotel idéalement situé, personnel très agréable, petit déjeuner royal, Les travaux en cours, mais qui expliquent sans doute le prix pratiqué
• Stefanie (10/5): We liked it very much. - We stayed for two nights, the Hotelroom was nice with a beautiful little balcony facing the city. The bathroom was very clean. The staff was very kind and friendly, also the breakfast was delicous. There is a nice little pool in a little garden when you walk through the hotel and the rooftop-bar is build with love, where you can sit in the evening and have a nice view of the city. —-
• SUNNY54 (9/5): - The location is good. It's easy to walk to tooth relic temple. And the hotel staffs are very hospitality. Room decorated very beautiful. Very have thin sheet on bed.
• Joachim (8/5): -
• Samantha (9/5): - Emplacement parfait pour visiter la ville, le marché et le temple de la dent. Petit déjeuner excellent!
• Janina (9/5): -
• Roger (7/5): Der aufenthalt war ok. Personal top. - Das personal und der pool. Alt und in die jahre gekommen. Sie sanieren aktuell einen teil.
• Adrien (6/5): Bon emplacement mais très vieil hôtel - Bon emplacement en plein centre ville. Hôtel très vieux qui mériterait un rafraîchissement.
• Dimitra (8/5): -
• John (7/5): - The location was good being in city center and nice breakfast. The pool is large. There is a nice rooftop pool Currently hotel under renovation and problem with lift; when these 2 issues are sorted a very nice hotel
• Saliya (7/5): -
• Valdas (9/5): Nice but a bit awkward. Good value for money. - Facilities a bit outdated, but generally ok. Staff is pleasant really, even too much. I dont want to say anyhing bad about the staff, as they really nice, manager is really helpful. But apart feom minor details. We felt a bit awkard when dining in the restaurant almost alone and two staff members was just standing near us overcaring us too much. Its ok to be nice, but you have to give space for your a little space for your guest, guest should feel that you care of him not because of tips.
• Siri (7/5): - Praktisk med fullpensjon for oss da vi kun hadde en overnatting på en rundtur.
• Xenia (8/5): Great place right in the city center - Nice place close to the main attractions. In the city center. It is a bit outdated, but it is ok
• Beatrice Nicoletta (8/5): - Camera molto bella e caratteristica, vista sulla città, personale disponibile e accogliente La piscina e il giardino non erano puliti e trascurati. Abbiamo prenotato questo hotel per poter avere un po’ di relax nelle pause durante la giornata ma purtroppo non siamo riusciti neanche a fare il bagno in piscina.
• Leigh (7/5): Great one night stay right in the center of town friendly staff. - Location was great bed was comfortable balcony was nice. Staff were lovely. Construction noise only during the day as advised when we arrived, as it was a last minute booking we were ok with this. Bathroom definitely needs a renovation with cracked tiles and old and only one power point that we could use with an adapter.
• Michela (6/5): Carino - Struttura un po datata e sporca con puzza di umido. Letto abbastanza comodo … staff super gentile e cordiale! La posizione è nel pieno centro di Kandy, ma molto rumoroso per dormire!
• Kiran (9/5): Top - Locatie Niks te melden
• Janice (10/5): - Staff were helpful. Room was very nice
• Alix (9/5): - Veel lawaai, zowel binnen het hotel als van de straat
• Natalia (4/5): Nigdy więcej - Lokalizacja W pokojach smród, grzyb, brudna pościel. Nie polecam dobrze że to była tylko jedna noc
• Camille (7/5): Bon rapport qualité prix. Bien situé. - Très bien situé. Personnel agréable. Chambre spacieuse. Travaux la journée à côté de l’immeuble actuellement. Buffet du petit déjeuné un peu simple.
• Anaïs (8/5): Bien - La proximité dans le centre, et la gentillesse du personnel. Il y avait des travaux et malheureusement pas de petit déjeuner buffet. L’accès à la piscine est juste à côté de la zone de travaux, l’espace est bruyant, il y a une odeur très désagréable, et l’eau est trouble.
• Sinead (5/5): Great location, with adequate rooms! Very friendly and helpful staff - We thought the location was excellent and the staff were very friendly and helpful. Despite the normal ambience of the city, we found the windows kept a lot of the sound out which was great! We thought the rooms were quite dated, but we expected this. It was hard to relax in the pool area as there are loads of windows in the restaurant facing out, so you feel a little on show. I decided not to swim as there were loads of bugs floating around the surface and it didn't look like it had been cleaned in a while. Some of the sun loungers could do with nicer cushions etc to make it more relaxing.
• Manon (6/5): corecte - Hotel qui aurait besoin de rénovation, cependant piscine agréable. Qualité prix correcte, idéale pour le train kandy-ella au vu de la proximité de la gare. Personnel peu compétent. Correcte pour une nuit de transfert. Mais si vous désirez passer plus d une nuit pour visiter kandy, il y a mieux. le personnel peu competent, la climatisation bruyante, la salle de bain qui a besoin d’un rafraîchissement
• Charles (8/5): -
• Chiara (8/5): - Struttura nella media, posizione ottima. Consigliato
• Robert (8/5): Excellent central hotel with over-attentive staff - Great central location. Clean and spacious room. Very attentive staff, always polite and smiling. It’s got a small pool (which I’m sorry not to have used) and a rooftop bar. Breakfast could have been better, especially the horrible coffee. And the staff were a bit too attentive for my liking—you couldn’t even walk towards the lift without one of them racing you there to open the door for you—and sometimes to escort you up to your floor. Not very relaxing.
• Anna (7/5): - Excellent staff, excellent location in the city center.
• Car (9/5): -
• Sarah (4/5): Although location is nice and central, rooms need more maintenance and upkeep to ensure they are clean and hygienic. - Central location was great. Cleanliness of the room.
• Jakoline (10/5): Een onvergetelijke tijd gehad in Casamara - Midden in het centrum. Prachtig terras. Uitstekend diner.Ook het attente personeel was super. Niets
• Arantza (10/5): -
• Haupt (9/5): Good location hi - Melanie was a great hostess. Good location. Under renovation.
• Gabrielle (7/5): Hotel Casamara has potential to be an excellent hotel but fell short for our stay - Staff were happy, friendly and helpful. Hotel well situated close to lake, Temple of the Tooth and other attractions. Our room had a balcony overlooking the street but it was too small to sit on. Bar on rooftop has good service. During our 3 night stay, we were only able to have 1 hot shower due to issues with the system. Despite numerous assurances it would be fixed, this didn’t occur. The breakfast was buffet style and average.
• Pepe (6/5): Céntrico, sin más - Ubicación Instalaciones anticuadas y tuvimos la mala suerte de que en las dos habitaciones que teníamos no funcionaba el agua caliente
• Rohitha (3/5): I do not want to come back - The location is very good Facilities such as hot water not ok, wash basin water not draining. Not enough maintenance .
• Lucy (8/5): - Really lovely staff, and great location. Room was quite spacious. Despite being in the middle of town, our room was pretty noise proof, which was surprising because the city was very loud outside. However we weren’t one of the rooms directly backing onto the street so I can’t speak for every room. So close to the lake and plenty of good restaurants nearby! We got very cold at night and there were no blankets, only a single sheet. Our fridge got too much ice in it and leaked water all over our floor overnight.
• Peter (6/5): Armoedig hotel op prima locatie en erg vriendelijke medewerkers. - Ligging, personeel, prima bed Erg veel achterstallig onderhoud (zowel in openbare ruimten als in de hotelkamer), erg ongezellig zwembad met troebel water en gammel meubilair. Er werd dan ook door niemand gebruik van gemaakt. Het hotel is hard aan een totale upgrade toe. Nu goed voor 1-2 sterren ipv 4.
• Evelina (7/5): - The staff is amazing and went above and beyond to ensure our stay is comfortable. Central location, good for a visit to the temple and exploring the surroundings. The rooms are quite outdated, but overall are fine and comfortable. Also works were ongoing during our stay, so maybe some renovations are underway.
• João (10/5): -
• alice (9/5): -
• Kenichi (9/5): - ホテルマンは教育されてる。満足度高い ジャバラ手動ドア付きのエレベーターは、ドアが閉まらないと動かない。何処かの階で開ドアになれば、使えない😢
• Wasantha (9/5): Overall it is convenient and value for money - Location was extremely convenient as this is in the Kandy city center. Feels like this hotel has been under rated and under noticed by many. Old construction but well maintained. Better than expected. Food was on Set menu. But delicious. Great value for money. They can improve the overall quality by providing simple things such as better door locks specially with internal safely locks, Better wall mounted TV instead of the small 20"-21" TV standing on a side table which is difficult to watch, Making blankets available in the room etc.
• Louise Stephanie Black (8/5): - Beliggenheden i centrum af Kandy var perfekt for os. Hotellet er gammelt, men meget charmerende og velfungerende. Personalet var meget søde og hjælpsomme. Jeg kan virkelig anbefale at bo her. Morgenmaden var lidt kedelig.
• Vladimir (9/5): -
• Anish (6/5): - Location No hot water Mosquitoes in the room
• Perotti (8/5): -
• Iolanda (10/5): Repetiré - Ubicació
• Colin (7/5): Good location - Location Needed a bit of work
• Torsten (8/5): -
• Klaus (7/5): Netter, unkomplizierter Aufenthalt in guter Lage. -
• Annabel (6/5): -
• Anais (9/5): - Beautiful room, great location, nice breakfast, nice pool, we very much enjoyed our stay here!
• Elena Victoria (10/5): -
• Ray (3/5): - Location Property is tired
• Veronica (8/5): -
• Sanath (8/5): -
• Cees Boonman1 (7/5): -
• Liubov (9/5): Отель рядом с озером в центре - Удобное расположение в центре. Просторный номер с балконом. Есть холодильник, чайник. Доброжелательный персонал. Бассейн, завтрак Тараканы! Это ужасно и испортило все впечатления
• Mirjam (3/5): -
• Elly (9/5): -
• Elly (9/5): Sfeervol en waar voor je geld - Goede locatie, middenin de stad Het ontbijt. Pas na vragen kregen we goede yoghurt. Brood was niet lekker. Fruit was goed.
• Maria Joao (8/5): -
• Wimmer (5/5): - Excellent location, very central. Pool was nice. Decent breakfast and very attentive staff. Hotel has historic charm but very outdated, needs serious renovation.
• Marèse (8/5): In het roerige centrum - In het centrum. Niets.
• Vanessa (10/5): A nice place to stay. - Nice location in the middle of everything. Great service, friendly staff. Clean and fine. Nice pool too.
• BV (7/5): -
• Randika (9/5): Wonderful stay that exceed the worth we paid. - Stayed there 2nights & 3 days on past long weekend for Deepawali, & the stay was soo good. Really got nothing to say bad about the hotel. the location was too perfect, right in front of the main gate of Sri Dalada Maligawa. (just 3 min walk). The hotel staff was very friendly & helpful. Surrounding was actually les quiet than expected due to city center. all the shopping malls, food city, coffee shops, food stalls, grocery was just 1 to 5 min away. the rooms was well maintained, comfortable & cleaned with modern amenities. Also the food was soo delicious that we enjoyed every bit of it. finally the swimming pool, it was one of the unique feature that hard to find in kandy city center, that we enjoined to relief our self during the stay. will defiantly come back for stay. pretty much nothing was that bad but there were some small points need to be address, need to add more & modern standard power outlets in the room for charging phones, laptops etc... (only got one Squair pin power outlet), also need to make more space between the bed & TV cupboard. (it was so narrow we bumped our foot few times on bed or the cupboard), also in the bathroom need to add more space to hang the towels etc.,. balcony doors were soo tight to open its scarping the floor when try,
• irune (3/5): Decepción - La ubicación. Las fotos engañan. La habitación era súper vieja, los muebles olían a viejo. Hay un cartel que dice que hay que tener la puerta del balcón cerrada porque pueden entrar monos. Aún teniendo la puerta cerrada, se oye MUCHÍSIMO RUIDO. No cierra del todo y por debajo entra mogollón de luz. El baño es enano y muy viejo. Una decepción para el precio que tiene.
• Sarah (10/5): Short but sweet - Clean friendly & great location
• Colm (9/5): -
• Garth (10/5): Excellent. - Great spot, close to the bustling city… but quiet and peaceful inside the doors. Staff were very helpful, food was great… as was pool. Nothing…. Faultless
• Ane (9/5): - La ubicación era perfecta Todo me gustó
• Abey (9/5): Value for money/great location/excellent staff - Location and helpful staff
• Konstantinos (10/5): -

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