Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Location: 1245 E Prien Lake Rd , Lake Charles, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Emergency cord in bathroom
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Security alarm
• Key card access
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Casino nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking

  The quadruple room offers a tea and coffee maker and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• Queen Room with Two Queen Beds

  The quadruple room offers a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• King Room

  The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• Queen Suite with Two Queen Beds

  The suite features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• King Suite

  The suite features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• Oversize King Room - Non-Smoking

  The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• King Suite with Sofa Bed - Non-Smoking

  The suite features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• King Room with Roll-in Shower - Disability Access/Non-Smoking

  The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

• King Suite with Sofa Bed and Bath Tub - Disability Access/Non-Smoking

  The suite provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Hypoallergenic pillow
  • Key card access

Guest Reviews

• Williams (6/5): -
• Joshcri (3/5): -
• Jorge (10/5): -
• Stacey (10/5): It was great - Very clean
• Brautigam (10/5): -
• Michael (9/5): - Clean Smelled Mary Jane smoked in stairwell exit
• Tobi (4/5): -
• Louis (8/5): Bon endroit pour une étape - Simplicité d’accès, petit déjeuner, chambre spacieuse Air conditionné ne fonctionnait pas correctement. Piscine ouvre trop tard.
• Elizabeth (1/5): I would not stay at this location again. Staff wonderful room not so much - The location was great The bathroom nasty and nasty towels when arriving
• Sharenthia (10/5): It was great - How clean it was Nothing
• Roger (10/5): -
• Yolanda (10/5): - Very clean and the staff was nice. Pillows too soft
• KEONNA (10/5): -
• Abdul (8/5): -
• Guest (7/5): -
• Marcos (7/5): -
• Dewanna (10/5): Staff was professional rooms, clean great breakfast - Staff was very professional
• Monique (4/5): - They cancel my room and I arrive the day a booked at 7 pm that night and they said we cancel your room The owners was very rude I always stay here when I come to Lake Charles but they never have to worry about me ever
• Young (9/5): - clean and comfortable room
• Debra (1/5): Bad vibes - Nothing Nothing
• Ingram (10/5): - The Area was close to everything the room was nice and comfortable Didn't offer shuttle service
• Cornelia (5/5): -
• Demetrius (8/5): Great night of rest - The serving line for breakfast is very small
• Vice-arriaga (6/5): - Lumpy bed, bathroom light flickers, breakfast was not 'good', more like standard hotel breakfast. Sadly, this place is going down hill very fast
• Nick (10/5): Great stay - Nice and clean N/A
• Willie (1/5): Terrible experience - I did not like this Hotel. The air would not stop. No Heat. Terrible Customer service. They would not refund my money. I did not stay in the Hotel only for a few hours.
• Jasmine (10/5): It was perfect for our 1 day stay for valentine’s day - It was clean and the staff was so friendly! I also loved the size of the room, the comfortable bed and the amenities that came with the room. the mix for the waffles was horrible I’ve never tasted anything like it. Switch it up an it’ll be great! An it’ll be a plus to have real eggs instead of the ones in a carton. I personally just don’t like them.
• Guest (8/5): -
• Linda (9/5): Our room was large facility was clean and quiet made for a great night.Stay at a reasonable price. - Staff, room size and cleanliness Exterior could use some help, but the interior was great
• April (1/5): - Close to my destination The toilet didn’t flush and was charged and extra $25 for one stained towel.
• Angela (9/5): -
• Trent (8/5): -
• Eric (8/5): -
• Raejene (10/5): -
• Bradley (7/5): -
• ANITA (9/5): This was a pleasant location. - Great location
• Konisha (10/5): -
• Serrette (8/5): - Great location
• jolynnc380 (10/5): Clean place! Great price - Very nice and clean hotel. In a quiet part of Lake Charles, we really enjoyed our overnight stay. The staff were very nice and hospitable Bed was a little hard, but I really appreciated the cleanliness of the room.
• Kenneth (10/5): -
• Veronica (8/5): Firm - I liked that the room and hotel was clean looks to be brand new. The hotel on main street near restaurant and stores. For shopping Refunded fee Free breakfast Came early about 2.30pm to try and check in after driving 2 hours room wasn't ready. Came back at 3:30 pm room still was ready. Told us room. Wouldn't be ready until 4pm. So upgraded our room and we had to pay a $50 fee for incidentals. They refunded after check out. Mattress on bed we are guessing was a very firm mattress. Entirely to hard for individuals who have bad backs. Left us both in pain for the 2 nights we stayed.
• Felicia (10/5): -
• Debbie (10/5): Nice would stay again - Clean and friendly N/A
• Jordan (8/5): It was enjoyable. - Overall it was a very clean property, with super nice staff! The knob for the shower was extremely hard to turn, and had sharper metal ridges around the knob. The shower head also seemed to be “clogged” and the flow of water wasn’t the best.
• Rekendra (8/5): -
• Janalee (7/5): -
• Monica (8/5): Good - Did like that it was in the first floor My room was next to the stairway and too much noise
• Nicholas (8/5): -
• Delphna (10/5): A nice clean and quiet hotel - The location was on a main street in the area where you could easily drive up and down to get eating spots and a lot of shopping stores that I like. I feel as if this hotel was kind of new but our room was very nice , the clerk upgraded us to a suite so room was very large. I would definitely book again when I return next year. Breakfast was good..was kind of crowed cause a state championship tournament was going on that weekend The breakfast area was kind of compact...could install one more waffle maker so that you don't have to wait..but I never got to it due to the high school kids. No grits there to eat with your eggs and sausage!!!
• Carolyn (10/5): - Everything Nothing
• Cody (10/5): Wonderful - Great location Beautiful rooms Lots of space Beds were hard, but well made. Comforters were soft
• Willie (1/5): The absolute worst Hotel I have ever experienced in my entire life. - The service was horrible. My heat did not work. The door would barely open. The mirror was cracked. Guest service was the worst I ever experienced in my life! The front desk staff and management horrible
• Detra (10/5): Wonderful!! - Cleanest of room, free breakfast. Everything was accessible
• Skylar (7/5): It was okay. - The hotel was clean. We had to ask multiple times for extra towels because the bathroom only had one set up towels.
• Michaela (4/5): -
• Desiree (8/5): -
• Robert (9/5): -
• Jolie (10/5): -
• Alex (4/5): Meh. - That it was close to the casino. The staff was unprofessional, limited parking, I had to wait a hour for someone to leave just to park.
• Priscilla (8/5): This hotel is a good place to stay - The room was well appointed with a sofa and chair, a desk with a chair,and a nice “kitchen” area that had fridge, microwave,coffee maker as well as some open shelving for personal food stuff. The bath was clean and large enough for toiletries. The thermostat on the wall did not control the A/C which we did not discover the first night, and there was no signage or instruction to control the unit at the unit! In two different places on two different walls there was tomato/pasta sauce food residue that could have been easily cleaned. It was one of the first things that I noticed when we got there. There were many lights but the room was fairly dark with all of the lights on.
• Connie (7/5): Good but our room was noisy. - Good location, clean, comfortable bed. Our room was very noisy.
• Bolstad (8/5): Quick stop to visit our nephew in the atea. - The location was great. N/A
• Magargal (9/5): Great stay! - Convenient location, very clean, great staff! The door to our room was very difficult to open and close due to a bad hinge. They offered us a different room, but we had already unpacked and didn’t want to move.
• Nancy (9/5): Bueno - Es cómodo, el desayuno muy bueno con variedad y cerca del Hwy 10. Hay un olor fuerte, creo que es la alfombra , yo usé freebreze y se quitó el olor.
• Anjel (8/5): -
• April (8/5): -
• MIchelle (7/5): -
• janice (7/5): - Very clean room and nice The floor in the room had a weak spot
• Edmund (10/5): -
• Perry (10/5): We’ll stay here again. - New property. Everything was very nice, clean, and comfortable. Nothing.
• Baranda (8/5): -
• Hilary (7/5): Everything was fine except for the breakfast - Location close to doctor’s office The breakfast was inedible. Eggs were hard and cold.
• Lazaros (10/5): -
• Gonzalo (1/5): -
• Kathleen (10/5): - Everything was clean. The staff was very nice.
• David (9/5): -
• ROY Allan (10/5): -
• Terarius (8/5): I would stay again - It’s convenience The water was not hot enough
• Mark (3/5): Very unsatisfied and my main complaint is WIFI quality- I was not able to accomplish my business goa - As expected except see below WiFi was working normally between 2 am and 5 am. So this was time when I had to worked which is abnormal. Towels looked cleaned but so old that you can see through so very unpleasant to use. I would like to request refund and will be waiting for your response via email.
• Pamela (7/5): Don't stay here they will scam you. - Comfort They are scammers. I used 3 towels and floor mat and one washcloth. They charged me 24.50 for what they claim to be 4 stained towels. When I asked to proof they sent me a picture of one towel with 2 specks of toothpaste on it that the maids clearly whipped the sink and counter with so they could steal $24.50. I have asked for either my money back or the towels to be sent to me. They can't have both. I'm pretty sure they are doing this to several guest not just me. It's a scam and I am not letting it happen to me.
• Michelle (10/5): I enjoy my stay. Well please wait our stay - Well please We enjoyed everything thank you so much. Keep up the good work😊
• Ben (6/5): -
• Trevor (10/5): I would recommend this hotel to anyone who wants a luxurious hotel experience for a reasonable price - Very nice and clean no problem getting there The position of the TV
• Catherine (7/5): Fairly decent. - Eggs- better recipe, Sauasge- Jimmy Dean or Owens, Need Grits, hotter syrup Food options.
• Ronald (6/5): -
• Maria Alejandra (9/5): -
• Judy (7/5): Great “stopover for a night” hotel - Was ok especially if you live grape jelly! We are apple jelly or preferably ham people! More substantial hot bfast items!
• Lloyd (10/5): -
• Steve (10/5): -
• Jeanneth (8/5): -
• Rita (8/5): -
• Mike (9/5): - Breakfast was cool and had a variety to choose from. The room was nice and clean. N/A
• Spencer (10/5): I would gladly stay here again. - Staff was very friendly and helpful.
• Musselwhite (10/5): -
• Ramiro (10/5): -
• Rockel (8/5): -
• Raul (10/5): -
• Leslie (8/5): Big room for great price - The room was spacious and comfortable. There wasn’t a variety of breakfast options.
• Courtnei (5/5): Decent for the price - Bed was comfortable. Treadmill in the gym worked this time. The wifi in the room didnt work, I could connect to ever TV on the floor and floors below, but the TV in our room was "offline". Room location wasnt great, we could hear evwrytime someone opened and closed the door to the stairway.
• Katherine (10/5): Great, clean and friendly - Great location near family. Clean and friendly service N/A

Photos