Kinokuniya Ryokan

Location: Ashinoyu 8, Hakone, Kanagawa, 250-0523, Hakone, JP

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Meeting rooms
• Free WiFi
• 24-hour front desk
• Garden
• Designated smoking area
• Elevator
• Safe-deposit box at front desk
• Meeting rooms
• Parking (limited spaces)
• Free self parking
• Housekeeping on request

Rooms Available

• Japanese Style Room with Private Bathroom (15-20 sqm), for 4 occupancy

  4 Twin Futons

  215 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Deep soaking bathtub
  • Bedsheets provided

• Comfort Single Room, Japanese Futon

  1 Twin Futon

  215 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Partially open bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Partially open bathroom
  • Bedsheets provided

• Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 4 Occupancy

  4 Twin Futons

  258 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a bidet

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Bedsheets provided

• Japanese-Style Room with Shared Bathroom (20 - 24sqm)

  1 Twin Futon

  258 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a bidet

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Bedsheets provided

• Japanese Style Room with Private Bathroom (15-20 sqm)

  2 Twin Futons

  215 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Deep soaking bathtub
  • Bedsheets provided

• Japanese Style Room with Private Bathroom (15-20 sqm), for 3 occupancy

  3 Twin Futons

  215 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Deep soaking bathtub
  • Bedsheets provided

• Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 3 Occupancy

  3 Twin Futons

  258 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a bidet

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Bedsheets provided

• Japanese-Style Room with Shared Bathroom (20 - 24sqm)

  2 Twin Futons

  258 sq feet

  
  

  Entertainment - LCD television

  Food & Drink - Refrigerator and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a bidet

  Practical - Safe and desk

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Turndown service
  • Bedsheets provided

Guest Reviews

• Aleksandra (10/5): - The place is so authentic! I loved the kaiseki dinner, definitely the best food I ate in all Japan. They should have a Michelin star! 🌟 When you come, please do take the option with food. The staff is amazing, very kind and helpful. You can really rest here. The property is a bit dated, and some areas could use refreshing to improve the overall aesthetics.
• Koichiro (4/5): 温泉を味わう旅 - 古き良き旅館の情緒を味わう事ができました。 部屋の鍵が古くて上手くかけられなかった 隣の部屋のテレビの音が少し漏れていた。
• Niamh (10/5): Overall among the top experiences of my life!! - It was my favourite stay of the entire trip. The private bath outside was the most relaxing and spiritual experience. The Ryokan keepers also went above and beyond to make us feel comfortable and well taken care of. I had a rather unusual request (I wanted to hike down to the lake at 3:30 in the morning and asked for a flashlight). They not only lent me their big one but also showed me extra tips and were excited to see photos I shot afterwards. It just made everything so much more special and welcoming. I couldn’t recommend this Ryokan more!!! Will be coming back if I can!
• Elena (10/5): Esperienza super giapponese - L' onsen notturno, con possibilità di uscire anche fuori. Anche la cena e la colazione giapponese sono state impeccabili
• Judit (7/5): Authentic, good value for money - need to be flexible - Very authentic place w nice elderly people managing the facility. In the middle of forest but w great access by bus, unique food and traditional bath house. Hikers paradise. Be aware children might not eat the food and there are zero alternatives. Need a renovation - l feel the mold but the trims are perfectly clean and beds are super comfortable
• Cristina (10/5): Estada perfecta. Tan de bo ens haguéssim pogut quedar més temps. - Tot.
• Barbara (4/5): Richiede un rinnovamento! - Ha un potenziale grandissimo. Terme private molto speciali, una delle più antiche strutture onsen della zona (dal 1700), bellissime collezioni di ceramiche, spade e pezzi storici giapponesi. Posizione a 10 minuti di bus da Morihakone per le attrazioni tipiche (nave pirata, ropeways). Gentilezza della signora che serviva in sala pranzo La struttura va rinnovata! Ci sono aree lasciate andare con pezzi mancanti e generale percezione di scarsa pulizia (potrebbe non essere così ma la decadenza è tale da lasciare questa percezione). Anche le camere hanno potenziale altissimo ma presentata con vetri sporchi (escrementi di un uccello sul vetro) e poca cura considerato il costo del pernottamento. Abbiamo considerato seriamente di andare via dopo la prima notte. Anche molto difficile la comunicazione (non rispondono alle e-mail etc).
• Cristina (10/5): Paraíso japonés - Un lugar hermoso, fácil de llegar (buen transporte) y los onsen geniales. Las personas muy queridas y te ayudan con todo, tratan de hacer lo posible por comunicarse. Definitivamente volvería a este lugar. Todo genial
• Aleksandra (3/5): - The place has its own charm — it’s old and somewhat neglected, but also very authentic. Unfortunately, our stay was overshadowed by an incident at checkout, when the ryokan staff insisted that we pay despite the fact that the booking had already been fully paid through Booking.com. Even after we showed proof of payment, the staff maintained that we should pay a second time and seek reimbursement from Booking ourselves. The entire situation was handled in an unpleasant manner. Instead of resolving what was clearly a more complicated checkout issue, we were pushed aside while other guests were served first, which felt quite rude and dismissive. We left feeling stressed and upset, which says a lot considering this trip was meant to be a time for relaxation and rest.
• gianluca (7/5): -
• Andrea (10/5): -
• ELENA (10/5): - Tiene un encanto especial. Sin duda una gran experiencia.
• Mariaelena Robles (9/5): -
• Piernicola (9/5): -
• Alexander (8/5): Nice little inn with a typical multi-course dinner; would benefit from some facilities improvements - The multi-course Kaiseki dinner was superb; a family staying longer than one night told us it gets bigger and better! The onsen was very good, clean, with comfortable hot tubs outside and a hot spring pool inside. The staff helped with our luggage delivery to the station, so that we could see and do more. The toilets on the upper floor (the rooms don't have facilities) were disgusting and didn't work. I never suspected anything like that in Japan, and I don't understand why they were not locked to hide the disgrace. We had to go all the way down to the onsen to use the toilets.
• Yanina (10/5): -
• Aisha (9/5): -
• Yara (10/5): Best stay in Japan. Will be back for longer. Absolutely unique experience. - Everything ! The dinner, the clothes, the rooms, the scenery and the staff Maybe the breakfast not for me. But dinner was WOW
• Roberto (7/5): Posizione un po scomoda, Onsen carino e ristorazione buona - Ristorazione Struttura un po datata. Onsen privato carino
• Filippo F. (10/5): Oasi di pace nel verde - Ryokan in posizione veramente comoda, con la fermata del bus a 2 minuti a piedi, in vero stile giapponese. All'arrivo ti consegnano kimono e yukata per quando sei in struttura, presenti sia gli onsen pubblici sia quelli privati prenotabili prendendo un tag di legno con l'orario, da 2 o 4 persone al costo di 2000 yen. La nostra camera era spaziosa e i futon molto comodi. La cena veramente abbondante e molto buona e varia. Se proprio vogliamo trovare un difetto, seppur facilmente superabile, la doccia in camera è un po’ datata e l’inglese dei proprietari a volte si mescola al giapponese; tuttavia sono adorabili e riescono a farsi capire perfettamente.
• Roland Joseph (9/5): -
• Quentin (8/5): -
• Angela Barker-Blundell (8/5): A magical stay in a lovely remote ryokan onsen - Beautiful authentic ryokan steeped in heritage. With its own museum and private sulphur onset, it was a magical stay. Rooms were very traditional and was at the top of the mountains only 20 minutes bus ride from Hakone station. The dinner was exquisite with the staff being very attentive. Would have preferred a higher bed so need to book that next time. Think they offered classic and modern rooms but only found that out when we got there. Would be great to add that to the options when booking. Apart from that, the experience was superb.
• Cecilia (7/5): Bien, encantador - Si, es antiguo pero tiene encanto Quizá un poco a desmano del mundo pero es lo normal
• Sandra (10/5): -
• Maria Eleni (9/5): Tradition und Entspannung - Sehr traditionell und freundlich mitten in der Natur, mehr für Entspannung gedacht.
• Elisa (10/5): Une pause au calme dans un lieu authentique - Le calme, les rituels, les bains, les repas et le sens de l’accueil Rien
• Paul (9/5): Charming - All the onsens were amazing, very friendly staff, lots of things to buy to eat in the room if you want to stay in The H bus stops quite early at night
• Magdalena (10/5): -
• Elisa (7/5): - La struttura nel complesso e la cena Esperienza poco supportata per chi non parla giapponese e non conosce gli usi e costumi. Rigidità sugli orari che mal si adattano ad una vacanza (cena alle 18:00, colazione alle 8:00). Complicato da raggiungere con i mezzi pubblici.
• Jaikob (10/5): -
• Melania (10/5): - L’accueil, les hôtes ultra adorables !! Sans véhicule on dépend vraiment des bus et il n’y a pas de restaurant autour
• Stephanie。L (8/5): - Traditional japanese ryokan to feel like you are really in Japan. Comfy futons to sleep in. Women get to choose their yukata. Men don't. The inclusive breakfast and dinner option was nice. Hotel needs some renovation and remodelling. Some broken things and rusty and discolored walls.
• sara (4/5): -
• julie (10/5): - Nous avons adoré notre chambre donnant sur le jardin et l’authenticité des lieux, les Onsens intérieur et extérieur et les repas du soir et du petit déjeuner de vrais expériences culinaire. Tout est comme une parenthèse dans le temps. Il faisait un peu froid dans la chambre le matin mais cela reste supportable.
• Julius (6/5): - Das Onsen ist super aber auch schon sehr in die Jahre gekommen. Das Personal ist nett aber spricht wenig Englisch. Die Fotos auf den Bildern zeigen einen deutlich besseren Zustand an als es in der Realität ist, wo das Holz morsch ist. Innen drinnen ist alles ziemlich veraltet von der Dusche über Waschbecken und auch sonst im öffentlichen Flur sind Wasserflecken an den Wänden etc.
• Serena (9/5): -
• Sharon (10/5): Beyond our expectations, we would come back again for the food and onsen! - The food was excellent! Everything was beautifully prepared and displayed. The onsen was also great and the staff so friendly and helpful. The decor grew in us, as well. This is a historical space, and much could use updating. That said, after being there, it was more charming than anything.
• Charlotte (10/5): Incredible choice of onsens, beautiful location and authentic Ryokan - Perfect location, amazing staff, beautiful room and OUTSTANDING onsens. Nothing at all!
• 米山 (8/5): - 歴史を感じさせる！雰囲気があった。 大広間での食事に時間がかかった。
• pokey (7/5): Adjust your expectations to staying in one of the oldest ryokans. - Serene location in remote area near Lake Ashi. Superb meals! Ancient ryokan that has seen better days. The staff were seemingly as old as the inn but impressively efficient and accommodating. As to be expected with an ancient inn, maintenance would be costly prohibitive. The traveler needs to adjust their expectations to this setting. I could not fully enjoy the baths while looking at unmaintained surroundings.
• Myriam (9/5): - -Lage, mit Bus gut erreichbar (Achtung, etwa 1 Stunde mehr Zeit einberechnen als auf Google Maps angezeigt wird. es hatte bei der Hin und Rückfahrt so viel Verkehr in den Dörfern dass wir wegen der Verspätung fast den Zug verpasst hatten) -sehr traditionell -sehr freundliches Personal -private Onsen gegen Aufpreis -Zimmer war traumhaft! Einzigartig -es gibt nur das traditionelle Essen. Für 1 Nacht super aber für länger hätte ich es nicht geschafft da wir kaum Fisch essen und es sehr fischlastig war. War aber trotzdem eine super Erfahrung -sehr traditionell und alt aber dadurch auch etwas renovationsbedürftig bei gewissen Bereichen
• Rica (10/5): Great ryokan experience. - We booked private onsen. It is very nice. Water is very hot so be aware. 30-45 mins is more than enough to enjoy it. Dinner was incredible. Had a lot of traditional japanese food I wasn't able to find elsewhere. It was delicious. One of the lights in our room wasn't working properly - it lights up in the middle of the night on its own. We had hotel staff came by to remove the bulb. They also compensated us for the inconvenience.
• Elisabetta (8/5): -
• nicola (9/5): -
• Lev (10/5): -
• Marta (7/5): -
• James (9/5): -
• Marco (8/5): -
• Snx1337 (7/5): - Charming hotel with private onsen for rent. Staff were delightful. Dated facilities, cleaning could be better.
• Corentin (9/5): superbe, j'ai hâte de revenir, merci de votre accueil chaleureux dans cet auberge historique -
• dina (7/5): - Это был интересный опыт проживания в традиционных японских номерах. Отель реально очень старый, исторический. Сам номер, татами и особенно одеяла были выше всяких похвал: комфортно, аутентично! Также очень круто было ходить в юкатах. Для наших высоких мужчин нашли специальный размер! А девочкам самим можно выбрать цвет Традиционные ужин и завтрак пришлись по вкусу не всем. Если ужин еще ничего, то жареная скумбрия с рисом и склизкие традиционные бобы на завтрак для нас было уж слишком аутентично. На одним раз в качестве экзотики - ок, но 2 дня мы бы такого не вынесли. А рядом с реканом нет вообще ничего!
• L3N1NVEVO (10/5): - Bardzo podobało mi się to, że to jest prawdziwy stary ryokan. Na dodatek jest on wypchany po brzegi eksponatami jak muzeum. Mówiąc prawdę, warto było to miejsce odwiedzić tylko po to, żeby skorzystać z pokoju do palenia. Nigdy w życiu nie widziałem żeby ktoś miał dedykowany salon do palenia. Ocena 11/10. Nie mieliśmy siły albo czasu żeby skorzystać z onsen.
• Silvia (10/5): È stata sicuramente l’ esperienze più autentica del nostro viaggio - La posizione è l’accoglienza dei proprietari, pur non sapendo l’inglese hanno in fatto di tutto per rendere il nostro soggiorno piacevole! Abbiamo dormito benissimo. La cena molto buona e abbondante tipica della zona. La struttura è un po’ datata ma dove abbiamo alloggiato era pulito e confortevole.
• Judit (8/5): Amazing dinner, authentic experience - Authentic experinence, wonderful dinner, with the nicest lady serving, inhouse spa It really feel slike 300 year old My only issue was that on the corridor there were bathrooms I wanted to use as we jad only 1 wc for 4 people in my room but found out that corridor toilets were oit of service for probably 20 years Location was bit hard to reach, there is direct bus, make sure you bring no luggage the bus has no space fpr people or luggage
• Orsolya (9/5): -
• Lara (7/5): - The room was the best of the stay, with a very nice private onsen. Dinner and breakfast are very traditional and not very tourist friendly.
• Karyn (8/5): -
• Sergei (10/5): -
• Mark (10/5): -
• Monika (9/5): - Le ryokan avait beaucoup de charme, et mes enfants ont beaucoup apprécié "le style" traditonnel japonais. Les lits étaient très confortables et les couettes tout simplement incroyables.
• Roman (6/5): Great stay as per traditional Japan. Very big problems with communication. - Private onsen and traditional history of stay is great! Defiantly order the traditional dinner. Well, I do understand everything , but guys, at least reception should talk English. This hotel has very big issues with communication! If you have possibility for international guests to book stay, please take care about communication. During dinner no one from personal talk in English, thus it was hard to understand what to do, when and what to eat….
• Alex (3/5): We have mixed feelings about this place and would not recommend it to anyone. It is expensive and run down without any f - The traditional room accommodation and garments were cool and comfortable. The staff was friendly but spoke very little English. 1. The place is absolutely inflexible with the food service. Our son doesn’t eat fish. When we asked for a non-fish option they said it wasn’t available. We were not allowed to bring him our food either. After two days we asked if we can cancel our meal plan completely and just keep the room. They said they can’t cancel it but offered a discount if we just stay. However, upon check out no discount was given without explanation. Having said that, our server was very good. The food was very authentic, so some dishes were not palatable for us. 2. We have reserved a private hot tub. The place was in a very poor condition with rusty nails sticking from the floor. Our son stepped on one but miraculously was not hurt badly. 3. The whole place is really old and run down with aged carpets and fragile furniture. It smelled mold in the room and around the place. The public bath is super old too.
• Zoltan (8/5): Traditional place with its charm and limits - The onsen - traditional bath is great. Dinner was an experience. Classic Japanese rooms are charming, as well as the kimonos offered during the stay. Some of the male staff almost rude in communication with a rudimentary English. When most guests are foreign tourists, this is hardly acceptable. Female staff were, on the contrary, adorable. Take care if you come with smaller kids, they might just not like the all traditional food. And there are no other options.
• Stephano (10/5): - Le style à la japonaise et que c'est familial et que ils nous montre leurs style Rien
• Caitlin (1/5): Stay away - Leaving Moldy walls, curtains and extractor fan in the mildewy room. Left for another hotel just up the road pretty much after check-in. No way we would spend a night in that hotel - dilapidated, dirty and depressing. Understaffed with personell being put under pressure from an owner/manager who clearly isn't investing in upkeep.
• Pierre (4/5): Mitigé - Le côté bel hôtel traditionnel Les on sens Le manque d’entretien flagrant, beaucoup de choses cassées L’accueil du personnel déplorable, à l’opposé de la gentillesse japonaise Réserver le restaurant impossible
• Peter Anthony (9/5): Peaceful and relaxing. - Historical, calm, peaceful,relaxing.The natural spring onsens were the highlight. Nothing .
• anila (8/5): Nice, authentic place - Private onsen was great! Nice stay but too expensive for what you get!
• Leila (10/5): Place idéal pour vivre une véritable expérience de la culture japonaise - Maison familiale traditionnelle avec un personnel très accueillant et très agréable. Une découverte de la culture japonaise qui nous surprend dans le bon sens. Il faudrait plus d explications en anglais sur les usages de la maison
• sharon (2/5): מאכזב מאוד. לא שווה את המחיר הגבוה. - מיקום נוח והכוונה למקום מיטות נוחות 2 מיזרונים ריוקן ישן, תחושה שאינו מתוחזק ומתפרק. לא היו ארוחות למרות שהיה כתוב שמגיע. אכזבה גדולה מהאירוח. צוות מתקשה באנגלית. מחיר גבוה לתמורה
• adam (10/5): Cool relaxing ryokan with a hot onsen - The private onsen was an amazing experience. They say it's like medicine and after two weeks of Tokyo and Kyoto it kinda felt like it was. Breakfast and dinner were traditional Japanese style and were delicious. Staff was friendly and helpful with any questions we had. The building was older but maintained and full of amazing art, we spent an hour or so admiring the different pieces. Nothing. This was one of the high points of the entire trip.
• guido (6/5): - Tenuta male, in cattivo stato di conservazione, in una zona abbandonata.
• Fernando (10/5): - Es un lugar que en algún momento fue esplendoroso, que con el tiempo seguramente costó mantenerlo, sin embargo conserva el aura. La atención, los baños termales y las comidas son de primer nivel
• Jinlie (9/5): thanks for the hospitality, experience and the comforting assistance of the staff! - the staff, the environment and the facilities made our stay really enjoyable and comforting. we were greeted by a kindly and enthusiastic english-speaking old man who was very endearing and seemed genuinely caring towards us. the requirement to wear a yukata really helped set the mood, and it was really comfortable as well! the rooms are great too, I got a really good night’s sleep. the onsen was great and the kaiseki dinner was good, but breakfast was just okay. there is quite a reliance on seafood though so take note if you don’t enjoy that! the location was quite hard to get to, but that can’t really be helped due to the nature of Hakone and the hot springs. but once you get to the bus stop near the hotel, you are set!
• Maria (10/5): -
• Matthew (10/5): -
• Linda Caltabiano (10/5): - Esperienza bellissima da fare assolutamente struttura accogliente e personale super gentile Nulla
• Alizée (10/5): Très bien ! - Le Onsen exceptionnel ! Emplacement très calme ! Rien
• Noor (10/5): -
• Federico (6/5): -
• Adrián (10/5): -
• Hassel (9/5): -
• Saketh (10/5): Just as healing as I had hoped - Though we missed breakfast, our dinner was an excellent multi-course traditional Japanese meal. Basically all the food was delicious and the staff were wonderfully kind. Best part was certainly sitting out in the onsen late at night.
• Sven (6/5): - Le onsen etait joli (mais pas comme sur les photos car c'était l'hiver). La chambre etait très traditionnelle mais aussi assez vieillotte (tout avait l'air un peu vieux). La communication avec le personnel était pas evidente, ils avaient l'air un peu stressés. Pour un hébergement à ce prix je m'attendais à une structure un peu moins vieillotte et un personnel plus accueillant (communication avec le traducteur de mon telephone). L hébergement est à 20 min de bus du lac. Les bus etaient très fréquentes et j'ai attendu longtemps alors que je suis venue en fevrier
• Marcel André (10/5): Fantastico!! - Tutto incredibile, dal check in fino al check out
• YAMADA (10/5): -
• Johannes (10/5): -
• Maria (6/5): - Cena e colazione tipici e molto buoni, peccato senza spiegazione. Onsen piccolo ma praticamente eravamo solo noi. I kimono da indossare per Onsen e cena. La stanza con i tatami molto bella. Accoglienza senza spiegazioni, devi guardare i video prima, freddo nella struttura.
• Ellen (10/5): - The onsen bath water was amazing and relaxing. We got stuck here during a snowy day and the staff members took care of us and helped us with our car trouble!! The breakfast and dinner are also super delicious and home made. The rooms were lovely. Cannot wait to stay here again. Will recommend to anyone visiting Japan! Nothing really, most everything was great. The location is a little bit far from a convenience store is the only downside.
• Irene Li Pin (10/5): -
• Laura (10/5): Charming, great baths - Gorgeous old charming place with fantastic sulphuric baths! Strongly recommend the suite with the included private bath. Great for westerners with tattoos who can’t use the shared baths. Dinner and breakfast were delicious and very traditional.
• Antonio (10/5): Wonderfull - Wonderfull Place, wonderfull people...
• 鈴木 (5/5): -
• Andrea (7/5): -
• Lidwine (9/5): Un merveilleux voyage au pays du Japon traditionnel - L’authenticité du lieu. On voyage à travers le temps dans un autre Japon. Le personnel est adorable, particulièrement Hata et la femme qui nous a servi les repas. Les repas (dîner et petits déjeuners) étaient délicieux. Le onsen en mode privé vaut le coup ! L’arrêt de bus est à environ 100m, facile d’accès sans voiture.
• REN (9/5): -
• Marcia (8/5): - Everything was great! The front desk person was very lenient with out late check in, he could also speak English. which was a huge bonus. Room was cozy and clean, food was great, Onsen was aamzing!
• Patricia (10/5): -
• Florian (10/5): -

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