Santa Chiara Boutique Hotel
Location: Via Benedetto Croce 23, Naples, NA, 80134, Naples, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Escape to the Santa Chiara Boutique Hotel, where comfort meets convenience in the heart of Naples.
Luxurious Wellness Treatments Indulge yourself with rejuvenating body treatments and facials, perfect for unwinding after a day of exploration.
Convenient In-Room Amenities Each of our 10 well-appointed guestrooms features minibars, flat-screen televisions, and private bathrooms with rainfall showerheads, ensuring a relaxing stay.
Central Location Nestled just steps from Spaccanapoli and close to major attractions like Piazza San Domenico Maggiore, guests can explore the vibrant culture and history of Naples with ease.
Don’t miss the chance to experience the charm and comfort of our boutique hotel – book your stay today!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 11:30 AM
Amenities & Facilities
- Carport
- No single-use plastic straws
- Comprehensive recycling policy
- Offsite parking discounted rates available
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Playground on site
- Rooftop terrace
- Offsite parking discounted rates available
- Water dispenser
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Eco-friendly cleaning products used
- Carport
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Comfort Suite
1 Queen Bed and 1 Twin Bed
376 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Executive Suite
1 Double Bed and 1 Queen Bed
592-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Suite Familiare 204
1 Queen Bed and 4 Twin Beds
645-sq-foot room with courtyard views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Connecting rooms available
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Family Suite
1 King Bed and 2 Twin Beds
538 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Deluxe Room
2 Queen Beds OR 4 Twin Beds
323-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Concierge services
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Junior Suite
1 King Bed OR 2 Twin Beds
377-sq-foot room with courtyard views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Elite Suite
1 King Bed and 1 Queen Sofa Bed
645-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Superior Room
1 Queen Bed
269-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Concierge services
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Standard Room
1 Queen Bed
215-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Concierge services
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
-
Suite Executive 206
1 Double Bed and 2 Twin Beds
592-sq-foot soundproofed room with a balcony
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Energy-saving switches
Guest Reviews
- Beatrice (10/5): - Wir waren sehr angetan von der zentralen Lage und dem Charme des Hotels. Saubere, schöne Zimmer in einem schön renovierten Palazzo. Gutes Morgenessen und zuvorkommendes, freundliches Personal Alles zu unserer Zufriedenheit
- Ced (8/5): Agréable. Hotel "efficace". - la disponibilité et l'amabilité du personnel. La propreté. L'emplacement. On se sent plus dans un AirbandB que dans un hôtel.
- CHRISTOPHE (8/5): - Gentillesse du personnel Très bon emplacement Petit déjeuner peu varié
- Yearly (7/5): A warm, well-located boutique hotel with excellent service and a true sense of Naples. - The staff were very attentive from the moment we arrived until we left, including helping with our bags and walking us to the cab. The location is hard to beat — you step right out onto a vibrant, central street that makes exploring Naples easy and memorable. The room felt a bit worn and somewhat stuffy, and the size/layout made the wear more noticeable.
- Julie (10/5): - The staff is amazing. Very charming place
- Gigiomi60 (10/5): A pearl in the center of Naples - A wonderful hotel in the middle of the busy old City, an old palace wonderful preserved and renovated
- esra (5/5): Disappointment! - The beds were comfortable. We didn’t like the hotel at all. The location is very bad and definitely not worth the price. The reception is on a different floor and the room is on another floor, and having to leave the room key at the reception every single time is just ridiculous. The area itself also feels very unpleasant. We would never stay here again
- Riccardo (10/5): -
- Gian Carlo (10/5): -
- Kilchenmann (10/5): Schlicht fantastisch! - Einfach alles! - ein wirkliches Boutique Hotel. Einrichtung, Lokalität, Lage. Alles war top! Es hatte auch eine charmante Rooftop Bar. Das Personal war sehr freundlich und zuvorkommend. Man merkte, sie waren mit Herz und Blut dabei. -
- mollydR3616JB (10/5): a great hotel in historic Naples - Santa Chiara Boutique Hotel was a wonderful place to stay. Although it's ideally located right on the main street in the center of the historic district, it's private and hidden behind locked doors, accessible only to guests. The place was charming, from the beautiful entrance courtyard to the pretty breakfast room to our well appointed room to the lovely rooftop terrace, perfect for a cocktail. Our room was surprisingly quiet even though it faced the very busy road outside. But the best part of our stay there was the wonderfully kind and dedicated hotel staff. Gennaro, Licia, Marco, and all the rest: they couldn't have been nicer and more helpful. If you need a place to stay in old town Naples, this is it!
- Yurii (9/5): -
- Nikolaus (10/5): -
- David (7/5): -
- David (7/5): Très bon emplacement. Accueil parfait (Marco). L’établissement peut considérablement s’améliorer sur la gestion du petit - L’emplacement Le manque de professionnalisme au petit déjeuner
- Danielle (10/5): Exceptional boutique hotel in the heart of the historic centre with incredible customer service. - Perfect location in the historic centre but very quiet - beautiful room, gorgeous roof top deck, walking distance to restaurants and historic sites. Hotel arranged great tours, made restaurant recommendations and walked us to our transportation pickup spot with an umbrella on our rainy departure morning. Exceptional! Nothing
- pkbnyc2026 (10/5): Warm welcome in the heart of the old town - Helpful front desk team from pre-arrival through our stay and departure. Spacious room. Helpful advice re visiting the city.
- James (9/5): - An amazingly quiet, comfortable and beautiful place to stay in the heart of Naples old town. The roof terrace has stunning views too. Highly recommended!
- Véronique (8/5): Palazzo napolitain mystérieux à découvrir... - L'accueil par Marco (en français, merci Erasmus !) était parfait. Il nous a indiqué des restaurants et des lieux à voir, nous a proposé un taxi (dont nous n'avons pas eu besoin), bref, c'était très agréable d'être aussi bien reçus. Les autres membres de l'équipe ont été aussi très à l'écoute. Nous avons eu une chambre superbe, immense, parfaitement restaurée et au calme grâce au double-vitrage indispensable puisque l'hôtel donne sur la via Benedetto, très passante. Le petit déjeuner est simple mais très bon et de grande qualité, avec des gâteaux typiques en provenance d'une boulangerie locale. Une belle découverte. La salle d'eau, pour une chambre en duplex qui peut accueillir jusqu'à quatre personnes, est vraiment trop petite. La douche est minuscule et les parois un peu tachées de moisissure. Dommage.
- Celine (8/5): - Très bien situé, literie excellente,personnel très agréable. Super rooftop. On entend passer les avions, la salle de bain était petite et vieillissante. Le petit déj est cher pour ce que c'est.
- Pamela (10/5): Highly recommend this small hotel. Great location and staff - Location right in the middle of a lively area, an incredible rooftop deck with gorgeous city and Mount Vesuvius views, very helpful and friendly staff, extremely clean, great breakfast, comfortable bed. Loved this little hotel. You are right in the middle of one of the noisiest and most active areas of Napoli, so the street noise outside is very loud until very late. But if you close the windows, the sound is gone and it’s totally quiet. However if you need the air conditioner, the unit is very noisy at an irritating pitch. We had to turn it off as we didn’t like the noise it made so we were a bit hot at night. That’s our only complaint. And it wouldn’t stop us from staying here again.
- Gary (8/5): -
- Matt (10/5): An excellent hotel with fantastic staff in the best location in Naples - Great Staff, excellent location and value for money. Nothing
- Caroline (10/5): Voor herhaling vatbaar - De kleinschaligheid van het hotel, het vriendelijke en behulpzame personeel, de leuke buurt Niets
- MARK (8/5): Loved it - Very friendly
- Alan (10/5): - The hotel was excellent and you could not ask for a better location as you are central to all activities. Aside from being very comfortable it's an oasis of calm in Naples as you can't hear the noise of the streets from the hotel which is fantastic for a relaxing stay. Staff were also amazing and so helpful. We'll be back as this is how city breaks should be experienced. Nothing
- Gabrielle (10/5): - Le personnel etait parfait merci à tous La chambre et le bruit à 5:00 du matin des éboueurs pour le ramasser les bouteilles
- Petra (8/5): - L’atmosfera , il servizio, la colazione, lo staff camere un po’ piccole
- M9876789 (10/5): Behind a dodgy door, a perfect home base to explore Naples! - Set right on Naples' graffiti-filled pedestrian Spaccanapoli, we could not have asked for a better place to see the historic sites of the Naples center city. Nor could we have hoped for warmer hospitality - our hosts, especially Gennaro, Marco and Nasrine took care of us from the moment we walked in. In the morning, we were greeted with expertly prepared espressos and cappuccinos, pastries and cakes made in house and at local specialty shops, plus eggs and regional meats and cheeses. In the afternoon, we snacked on the rooftop, with views across the city. Our room was spacious, comfortable, and well-appointed. Thank you all - We can't wait to come back someday!
- Danielle (10/5): The best hotel in Naples - Everything was fantastic! A beautiful hotel with the most comfy bed and bed linen. The staff were wonderful and helped with every small detail.
- Stefan (9/5): Tolles Hotel in Herzen von Neapel - Super Lage. Phantastische Dachterrasse. Sehr ruhig, obwohl mitten in der Altstadt. Sehr nettes Personal. Gutes Frühstück. Raumparfüm. Bad ist recht klein.
- benzimra (10/5): - Great service from Licia, Marco and Gennaro. They made sure to make the stay very pleasant.
- VINCENT (9/5): Idéalement situé. Calme. Accueil super. Très original. - Un établissement hors du commun dans un endroit extraordinaire. En plein milieu de la rue touristique et en même temps très calme. Possibilité d’accéder à une beau rooftop avec vue à 360 sur Naples. Accueil très sympathique avec des personnes qui parlent français. Très bon petit déjeuner avec des spécialités napolitaines (pâtisseries) La salle de bains m’a semblé un peu en dessous du standard 5*.
- Szilvia (10/5): -
- Roxane (10/5): Everything about the property was perfect, especially the standout service. - Incredible service, from a wonderful team! The staff was professional, friendly and extremely helpful. From reaching out prior to arrival, to arranging transportation for our departure, and everything that arose in between, each question or need we had was promptly met - and always with a pleasant smile. The room was immaculate and well provisioned. The entire building oozed a chic historic charm, setting the tone for a wonderful visit to Napoli!
- Sarah (9/5): Great location to explore the real Naples from - Great location although you have to trade a little bit of quiet to get such a great location. Room was large and comfortable Nothing
- bgeorga (8/5): - Sehr gute Lage, gutes, sehr ruhiges Zimmer. Sehr aufmerksames Personal.Interessanter Frühstücksraum. Einfach zu teuer. Frühstück Mittelmaß
- melb491 (10/5): A gem in the historic centre of Napoli - We had a wonderful 3 nights in the Santa Chiara Boutique Hotel. It was an oasis in the bustling beautiful chaos of Napoli. The highlight was the staff who were warm and always so helpful. Their advice about wine bars and dinner were appreciated. Will go back when next in Napoli
- laura (10/5): -
- Jukka (9/5): -
- S2724MUjoet (10/5): Great stay! - We absolutely loved our stay and time at Santa Chiara. The location was great, the room was perfect, and the staff amazing. Everyone at the hotel was friendly, welcoming, and helpful. They gave us great recommendations for food, drinks, and sight seeing. The street the hotel is on was a lot of fun to walk up and down. You can shop, get great food, or have a nice drink. And the delicious breakfast at the hotel each morning was an added bonus. They had exceptional coffee, fresh pastries, as well as American style options. We will definitely stay there again, a 10 out of 10 for us!
- peterkV8358BS (10/5): Napoli - Stayed for 3 nights in March 2026. The staff were very friendly, competent and helpful (e.g. for making restaurant reservation). The breakfast was delicious, with local specialities.
- hhwy8kxef4 (8/5): Location is everything - The area around this hotel is loud and crowded. The lift is tiny and the beds are hard. That being said, it is quaint, the rooms were clean and it’s close to restaurants. The service was outstanding and everyone was kind and helpful.
- Germano (10/5): -
- jlhans (10/5): SUPER BREAKFAST - Very nice boutique hotel in an old palazzo. Located in the historical center, a bit difficult to arrive at the parking nearby. Super breakfast, in such a small place they propose a lot of different type of food
- Andrea (8/5): -
- María Concepción (9/5): - La habitación y la ubicación.
- bizeul (9/5): L'hôtel idéal pour un séjour à Naples en famille - Nous avons passé un super séjour dans cet hôtel. Le personnel est très accueillant, disponible, de bon conseil...et le tout en français :) L'hôtel est très calme alors qu'il est situé au centre ville et à proximité d'une rue très vivante. Le petit déjeuner est très bon et diversifié et servi dans une très jolie pièce. Je recommande totalement !
- Heike (8/5): -
- 6v14lsnle7 (10/5): Family with teens - We had a wonderful weeklong stay at Santa Chiara Boutique Hotel. The staff was so helpful and kind and the accommodations very comfortable. They recommend restaurants for dinner, got us a reservation at a local favorite and even walked us to our car at the end with our bags.
- Erdei (10/5): Perfect central location, beautiful and spotless rooms, exceptional staff, delicious breakfast, and - Our stay was absolutely wonderful! The hotel is perfectly located right in the city centre, and everything is within walking distance, which made exploring so easy and enjoyable. The location truly couldn’t have been better. The hotel itself was amazing. We stayed in a room for three people, and it was incredible – spacious, perfectly equipped, and spotless. Everything was very clean, with fresh towels provided daily and excellent housekeeping every day. The staff were exceptionally kind and helpful, always ready to assist us with any questions or requests. Their friendliness really made a difference in our stay. The rooftop balcony with complimentary prosecco was the cherry on top – such a lovely touch and a perfect place to relax. Breakfast was delicious, offering a wide selection of both sweet and savoury options. Everything was fresh and beautifully presented, and the breakfast staff were just as kind and attentive. We would definitely stay here again and highly recommend it to anyone visiting the city! The only small improvement would be having two separate blankets for the double bed instead of one shared blanket, but aside from that, everything was absolutely perfect.
- Pawel (10/5): -
- SimonBryan (10/5): Charming boutique hotel. - Stunning hotel right in the heart of the city. Lots of character and the tranquil roof terrace with city views was very relaxing. The staff were fantastic and made us feel like we were the only guests in the hotel. Such a personal experience.
- Nicolas (9/5): Parfait - Hotel très propre. Le personnel est vraiment très aimable et agréable. Un plaisir. C'est aussi un très bel immeuble, avec une histoire. L'hotel est idéalement situé. Vraiment idéal pour un séjour à Naples. Je recommanderai cet hotel sans hesitation.
- Christina (8/5): Treated so kindly, loved the history amazing location!! - The staff were amazing!! It is a converted Palace and loaded with history…The staff so kindly helped us with luggage to the the taxi at the closest pickup point. Excellent breakfast. Our room was huge and spotless bathroom . Plus extra points for the only hotel I have been in that has enough luggage racks for bags and suitcases!! The bottled water everyday was lovely touch. The chairs in the room were quite stained showing their age, honestly would suggest just get rid of them, and the room would be fine!
- ALFREDO (7/5): Bene, ma migliorabile - Posizione incredibile, nel pieno centro storico. Staff molto cordiale, colazione buona. Avevamo una soluzione familiare, con 3 letti e 3 bagni, tuttavia lo standard delle camere non era uniforme. Ben curata la stanza principale, con letto comodo e topper, abbastanza arrangiare le altre due stanze. Bagno della camera principale abbastanza confortevole, gli altri due veramente piccoli e rifiniti male. Presa di corrente cadente nella camera su soppalco. Micro Asciugacapelli da viaggio nelle stanze, perché non metterne uno di qualità?
- Martin (10/5): Gorgeous boutique hotel ideally located in the historic district - Beautiful hotel in the historic center of Napoli. The place is enchanting in an old palazzo. The room is great, spacious and beatuifully decorated. The people at the reception where very kind and helpful. Would definitively return! Nothing
- Emilie (7/5): -
- Fabrizio (10/5): -
- Matteo (9/5): -
- roberto (9/5): -
- Emmanuelle (9/5): - L'accueil de Licia a été exceptionnel ! Le personnel est extrêmement gentil et fait tout pour rendre le séjour agréable. La chambre était un pur bonheur d'ancien et de moderne; l'hôtel est idéalement situé dans le centre historique.
- Denise (10/5): - The hotel was gorgeous and the staff went above and beyond to assist with every detail or request. Truly an amazing experience!
- tongtong (4/5): - Le foto sono belle ma in realtà un altra cosa
- Nikolaos (10/5): -
- Henrik (10/5): - Erinomainen sijainti historiallisessa keskustassa – nähtävyydet, ravintolat ja Napolin tunnelma olivat heti oven takana. Henkilökunta oli erittäin ystävällinen ja avulias, ja he auttoivat meitä käytännön vinkkien avulla suunnittelemaan parhaan tavan tutustua kaupunkiin. Hotellilta pääsi kävellen kaikkialle, ja silti majoitus oli toimiva ja viihtyisä. Täydellinen valinta Napolin reissulle.
- Peter (9/5): - What a little gem! Friendly staff and superb services! A little touch up of the bathroom would makes this place a solid 10!
- Wanda (4/5): - Marco from the reception is the gem from the hotel. Super expeditive, nice, warm, helpful.
- Angeles (9/5): - El hotel es precioso pero lo mejor es su personal y la ubicación
- James (10/5): Beautiful Boutique Hotel in the city centre - The suite we stayed in was absolutely beautiful. The beds were comfortable,and it was located in the middle of the old city. The staff were friendly and really made you feel at home. Nothing
- Augusto (9/5): - Lokalizacja, atmosfera, uprzejmość personelu Nic
- Keller (7/5): Goede locatie in centrum, prima ontbijt, zeer vriendelijk en behulpzaam personeel. - De locatie Kamers behoeven wat tlc, vooral de vloer in de kamer
- ScottD544 (10/5): Literally a Hidden Gem - Was looking forward to my recent trip to Naples. We unfortunately couldn't schedule enough time there on this trip, but wanted to make sure we had some time to experience the city. We chose a centrally located hotel in order to not waste time - check in, drop off luggage, and get out to explore for an afternoon. Naples is crowded and chaotic and exciting and beautiful with so much to see and do. Even though I believed we were not giving it enough time in the first place, we learned that we really didn't give it enough time to even scratch the surface. One thing we learned is that the Santa Chiara Boutique Hotel is the perfect place to stay in the middle of it all and we will definitely plan to stay there when we return to Naples. What an amazing hotel - historic, beautiful, maintained, quiet, wonderful staff. An oasis in the middle of Naples to recharge when needed.
- michalmA2468BB (10/5): excellent - very nice hotel right in the heart of historical center, nice room (the one we had was with stairs inside so be careful), very nice breakfast. very helpful staff
- Elisa (8/5): -
- Hell (10/5): -
- Muriel (10/5): Excellent séjour dans le quartier ancien, piéton et anime - Le cadre l’emplacement L’ambiance Le décor L’amabilité et la prévenance du personnel
- Chris (10/5): Great location with excellent staff - The Spaccanapoli gets a bad rap, but, for us, the chaotic mayhem of the street was exciting, SCBH itself is like an island of tranquillity in a torrent of wonderful madness. Our room was situated directly over the street, but good quality windows and big, heavy shutters largely mitigated for the noise. Other than its immediate surroundings, SCBH is ideally situated for walking access for all of the architectural, cultural and historic sites in which we were interested. It is also convenient for Napoli Centrale train and bus station if you want an out-of-town excursion (in our case to Caserta). However, be aware that the walk to and from the station is not one to undertake while burdened with luggage. One thing that cannot go unsaid is that the hotel is staffed by a small army of charming and helpful people. Would we return to Napoli? of course. Would we stay at SCBH again? Definitely.
- Sabine (8/5): Wegen des furchtbaren Wetters nicht möglich - Sehr freundliches Personal, gutes Frühstück Zimmer sehr dunkel, ein Fenster Milchglasbeschichtet, ein Fenster im Halbstock. Unangenehmer Kanalisationsgeruch (vielleicht wegen des starken Regens)! Die „Bar“ hatte ich mir anders vorgestellt gebe ich zu, war wenig einladend selbst bei so schlechtem Wetter einen Drink zu nehmen!
- cynthiadN3951DD (2/5): Worst hotel I’ve stayed jn - Our room smelled of sewage when we arrived. We asked to change rooms but they didn’t have anything available. They said they would fix it but it continued to smell very strongly of raw sewage. On our second night at midnight a hotel worker entered our room with another man while we were sleeping it scared the us and our 9 year old daughter half to death. The explanation we were given is there was a mix up and he was checking on something. I don’t know what he was checking on at midnight. As others have mentioned it doesn’t feel like 4 stars . We were in room 202 and the shower is outside of the bathroom with no door. Odd for a triple room. Taxis won’t take you to the gate if the street is busy. In My daughter’s loft the floor boards were loose and in some places you’d step and sink 2 inches. On the 3rd night they finally moved of out of the raw sewage room.
- corrado (9/5): Personale affabile e disponibile, ottimi i suggerimenti gastronomici di cui usufruire in zona. - L'upgrade della sistemazione
- laurence (10/5): -
- maria (10/5): - Posizione strategica per visitare il centro storico di Napoli . Struttura accogliente e molto curata. Staff molto gentile. Colazione ottima. Lo consigliò vivamente
- Marge (9/5): Highly recommended. Super friendly staff, great breakfast, really comfortable and great location. - I loved the location, it's very central but very quiet and the property has a great rooftop. My room was great, nice and spacious, super comfortable and quiet. The staff are superb and the breakfast super delicious. Nothing, I loved everything about Santa Chiara and would have loved to have stayed longer.
- Rumour1Has2It (8/5): Charming City Centre Hotel - Lovely boutique hotel located in the busy centre of the Old Town. Communication with the hotel was great with a very warm welcome. It was a little bit of a challenge finding the hotel which is tucked away behind a huge graffitied door. The pavements leading to the hotel are quite uneven with cars allowed within what seems to be pedestrianised areas. There are huge numbers of mopeds flying around. Quaint rickety elevator. Our room was very clean and comfortable with the usual bathroom products; plus tea coffee etc. Breakfast was pleasant but a little difficult to negotiate the serving bars as limited space. Lots of attractions to visit within walking distance - The Sotterranea underground cave tour; National Archaeology Museum and Catacomb's of San Gennaro. The hotel ought to update the Service List as there is no Wellness or Technogym workout but otherwise a quirky place to stay.
- Rebecca (9/5): - Quirky spot right in the middle of old town Naples. Excellent for all the hustle and bustle but quiet behind the big gates
- Piera Ciufici (8/5): -
- SYLVIE (8/5): Un havre de paix.... - Emplacement idéal pour visiter le centre historique très grande disponibilité et gentillesse du personnel beaucoup de calme dans un environnement.... très fréquenté! Un peignoir serait le bienvenu dans la chambre....
- Thierry De Bois (8/5): -
- Annabelle (9/5): Very much enjoyed the hotel and kindness of the staff - Very well located and at the same time very quiet. Amazing rooftop
- Andrea (10/5): - The accomodation was near to the port, the airport and we could reach the meeting points of the excursions. The staff were great people, they were helpful, kind and generous. The breakfast was rich in freshly baked bakery goods: cornettos, breads, croissants as well. And they made scrambled eggs and boiled eggs, you can find several kinds of cheese and vegetables as well. Our room was clean and we got fresh water at least two times a day, they were really thoughtful.
- Lorraine (10/5): Great base to explore Naples historic centre. - Fantastic location for first time visitors to Naples. Most sites and lots of food options are in easy reach. The property is quiet and rooms are clean. Staff are helpful. Can be difficult to find on a Sunday when the outside door is closed. We missed the entrance. Also, there’s no way to drive up to the hotel to drop luggage off.
- Roxanne (7/5): Great staff decent location probably wouldn't return for a price charged - Staff Hot water in shower ran out in 2 mins
- Margaret (10/5): A perfect place for our short stay with kids in a great walkable area. - A gem of a boutique hotel. Small and intimate, with a huge family room my kids adored with a special loft with two twin beds. Fun to look out our Juliette balcony to the busy pedestrian street below. Breakfast was wonderful. The staff was also very helpful and kind.
- h61wm0pjmx (8/5): Charming hotel in the historic center - Great hotel in a historic building. Wonderful customer service from staff including a free drink after 6:00pm, a gorgeous terrace with 360 views of the city and right in the middle of the historic city center.
- Go288818 (10/5): An amazing hotel with the best staff in the world. - If you are looking for a hotel in Naples - Santa Chiara is an excellent choice - located in the heart of Naples, this charming hotel has it all. It's located in the center of Naples surrounded by shops and restaurants with a beautiful rooftop terrace for a drink at sunset. Yet what makes this hotel great is the staff. The entire staff at Santa Chiara is amazing. They were helpful and made our stay so memorable. Thank you so much - we can't wait to come back.
- Peter (10/5): A wonderful stay in a lovely hotel with fantastic attentive staff. - Great location and wonderful staff Nothing
- Brian (9/5): -
- Nadia (8/5): - Sehr gute Lage, war alles top Personal sehr freundlich und kompetent Zimmer gross und gemütlich. Wir haben uns sehr wohl gefühlt. Bestens zum empfehlen
- Ella (10/5): -
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