Emperador Terraza Hotel
Location: Jiron Fitzacrrald No. 191, Iquitos, PE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Benefit from complimentary wireless internet access, concierge services, and on-site gift shops/newsstands for your convenience.
Dining Experience
Indulge in a delicious meal at Cafezinho Café or opt for room service (available during limited hours) to satisfy your cravings without leaving your room.
Prime Location
Positioned in the heart of Iquitos, Emperador Terraza Hotel is a stone's throw away from key attractions like Iquitos Cathedral and Plaza de Armas, offering easy access to the city's vibrant atmosphere.
Immerse yourself in comfort and convenience at Emperador Terraza Hotel.
Important Information
* Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
* According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
* This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
* One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Alcohol is not served or permitted at this property.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Gift shops or newsstand
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Airport transportation - pickup (surcharge)
Rooms Available
-
Single Room
1 Double Bed
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Noise-free guestrooms cannot be guaranteed
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Noise-free rooms not guaranteed
-
Twin Room
2 Twin Beds
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
-
Single Room (With Air Conditioning - Interior)
1 Twin Bed
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
-
Triple Room
1 Double Bed and 1 Twin Bed
118 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
-
Double Room (With Air Conditioning - Interior)
1 Double Bed
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
-
Twin Room (With Air Conditioning - Interior)
2 Twin Beds
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
-
Double Room
1 Double Bed
118 sq feet
Internet - Free WiFi
Entertainment - 18-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
Guest Reviews
- toosoontotell (2/5): Don't stay here - I stayed here once before and it was ridiculously loud but they told me next timw to ask for a room at The back of the building. I did and made a reservation but when I turned up they had given my room away because they had another person check in who was staying two days longer. Absolutely terrible service.
- 683arianea (10/5): Great place - The Hotel was very clean,the staff friendly and helpful. We enjoyed the stay. The Hotel is in the middle of the center and close from de placa de armas. Room is simple but good and clean. I would come back in this hotel.
- camillah213 (2/5): Not at all what expected - Paid 120 pen (at check out the wanted 126 with no explanation) which is 80 pen too much for a hotel of this standard. Hotel was supposed to pick us up, nobody came Took taxi to hotel and hotel was closed. After knocking on the door and almost giving up someone opened No hot water in shower No WiFi working except for in the reception Aircon extremely noisy Room smelly Room not clean Does not accept mastercards They use a lot of freshener spray, a lot
- Camilla (2/5): Not at all what you expect from pictures and descr - Paid 120 pen (at check out the wanted 126 with no explanation) which is 80 pen too much for a hotel of this standard. Hotel was supposed to pick us up, nobody came Took taxi to hotel and hotel was closed. After knocking on the door and almost giving up someone opened No hot water in shower No WiFi working except for in the reception Aircon extremely noisy Room smelly Room not clean Does not accept mastercards They use a lot of freshener spray, a lot
- cmh0211 (6/5): Basic Room, No Hot Water - My partner and I stayed here for one night before our commute to the Amazon. We chose this hotel based on the promise of hot water and air con... We received neither. The room was small, but clean. The hotel manager was helpful despite his limited English, helping us to navigate around Iquitos.
- ELIZABETH (8/5): Iquitos!!! - La atención muy buena. El local limpio.
- Jan (8/5): - Prisen taget i betragtning kan hotellet anbefales.
- Ellen3n (10/5): Great economy hotel for one night before heading into the jungle. - We were five hours late due to plane problems but the staff were waiting for us and were always friendly , courteous and helpful. The room was adequate, the bed comfortable and the everything was clean. There was no hot water but it was not freezing cold either and since the temperature in Iquitos is always hot and steamy it was refreshing. The staff even rigged up a portable AC unit for us in the waiting room while we waited for our tour guide. There are restaurants and cafes close by and we had BBQ chicken and plantain at midnight next door to the hotel and empanadas for breakfast at a local cafe. The hotel is near the main square and all kinds of shops as well as a walk along the river. I would definitely recommend this as a perfect, economical choice in Iquitos.
- marvah (2/5): Nightmare stay - I think this has been my worst hotel experience anywhere in the world. Besides being forced to avoid eye contact while being on the toilet because there was no door handle on the bathroom and door didn't close, the whole floor had a horrible smell (3rd floor), the ac was fixed on 6c difference with outside which at night was too cold and in general shouldn't be over 3c anyways, the hotel had either inside or next door construction that woke us before 7am. Left after 2 nights, had booked and paid for 3.
- Tolpag (2/5): No water - There was no water at all for a whole day and night, neither in the toilet nor the shower. They said it was something in Iquitos and not the hotel itself, but nobody else in town I talked to had experienced any problem, or heard of someone who had.
- SierraSophia (6/5): An honest review - My husband and I stayed at this hotel on two separate occasions. These are the positives: The staff is very friendly and as helpful as possible, just like other reviews say. The hotel is in a very walkable location. The negatives: On both occasions we've stayed here, the rooms have run out of water. This can be quite annoying and frustrating when you're on a tight schedule, go to shower in the morning, and there's no water. There is also no hot water in the showers, just FYI. On our second occasion staying here, we arrived late at night, but our room didn't have any towels so we had to walk back down four floors to request towels, one of which is covered in stains. This was an issue the first stay as well, as they only had one towel for our double occupancy reservation. There is mold on the ceiling in our room and our bathroom. The hotel also claims that all their rooms are off the street so they're quiet. This is not true. We were placed in a room right on the street and it's so noisy, even with ear plugs, that we're changing hotels.
- Sylvia (2/5): RECLAMO (devolución del dinero) - Buenos días, Me acerqué al hotel de acuerdo a la reserva que se había realizado y al llegar indicaron que no estaban recibiendo clientes por un accidente dentro del hotel de uno de sus trabajadores. Solicito realizar la devolución del pago realizado con la tarjeta de crédito que ingresé al realizar la reserva. Quedo a la espera de una pronta respuesta. Gracias Sylvia Chuquizuta Maltese ( Tengo que dejar el mensaje por aquí, porque ya les he escrito y no contestan)
- Verified traveler (2/5): Noisy - Noisiest hotel I have ever stayed in and so the worst hotel I have ever stayed in. Reception seemed pretty clueless every time I tried to communicate with them. Gaps around the glass door let every noise in and thin blinds let the light in, not exactly block out.
- ursulav181 (10/5): Great place, Great Staff - I have stayed at Emperador Terraza twice already and will be returning in the Spring. The rooms are immaculate, the staff goes out of their way to make your stay pleasant. The location is fantastic and despite it being close to the center, the rooms are quiet. Highly Recommend.
- Verified traveler (8/5): Hotel limpio y bien ubicado - Hotel sencillo bien ubicado, cerca a la plaza de armas
- NZLads (8/5): Good clean hotel - A nice clean hotel, with clean rooms and a good bathroom. Free airport transfers, which is a plus. The staff are useful, but its about 50/50 whether you will encounter someone who speaks English - many of them only speak Spanish.
- 178karlat (10/5): Small hotel, great staff in Iquitos. - Emperador Terraza is a small property, near the Main Square or Plaza de Armas. We stayed one week and felt like in home. Location is the best in Iquitos, an easy 3-minute walk to the Boulevard with a lot of restaurants and cafes. Rooms are very nice, although limited space. Rooms are small, no windows facing the street thus are quiet. Really friendly and knowledgeable staff. They always go the extra mile to make you happy, No breakfast included but the hotel gives you a Card to get discounts in Cafezinho Cafe, tour operators and other reputable companies in Iquitos. All this for around USD 28 for an air conditioner room. I'll be back.
- sevenseas2016 (10/5): Great service for little more than $20 a night - I tried to book a room here through Booking.com, but the booking page went blank when I was in an area of Iquitos with weak wifi, and it remained blank no matter how many times I refreshed the page, so I made a booking later somewhere else--only to find that my original booking had gone through on Booking.com, but it was non-refundable. I was double booked, so I went to the Emperador Terraza hotel directly, and they quickly and easily sorted everything out, and were lovely to deal with. I changed my dates and stayed with them later, and they gave me a nice, quiet room, the shower had piping hot water (many places in Iquitos don't have hot water), and car service to the airport was included in the price of just $22 a night. Staff members Carla and Rafael were really sweet, and were concerned about the cold that I had, and gave me various helpful suggestions. Good people, and I would stay there again.
- Giorgio_TW (4/5): Plenty of things wrong the second time around - We came to Iquitos for a couple of nights to stay in the rainforest. The first night we stayed at Emperador before going to the jungle and it was not too bad for the price. It definitely didn't look like the pictures but no big deal and they upgraded us to an air conditioned room with a fridge and decent shower so no big deal. The service was nice enough and they even offered to knock off 10 soles off our airport pickup because of a miscommunication. On the night we stayed with them after our jungle stay, they tried telling us they were out of rooms even though we had already reserved one, took 3 hours just to get towels, and demanded we give back the 10 soles for another miscommunication. Then all night we had to suffer through random poundings on the wall that sounded like construction. This room at least had a much nicer shower I guess...
- markindavis (2/5): I don't get the positive reviews - We just stayed at the Emperador Terraza at the end of November and while the staff were nice the hotel wasn't. I know it was the end of the dry season and on some level I can excuse the lack of running water (they did bring up a jug so we could take a bucket shower which I would have been ok with). However, they also had no towels which makes the bucket shower kind of tough. The other issue was the sheets that just barely covered the mattress, as soon as you moved the mattress was completely exposed and not something I wanted contact with. i could live with the water but the towels and sheets were inexcusable . I really hate to leave bad reviews like this but after 18 hours of travel this was a tough place to stay.
- Dejana (10/5): Enjoyable stay - I loved staying here. For the price I found it a great value, it was clean, comfortable beds, if you take a/c room you won't have problems with heat. Most rooms have interior looking windows, so you still have light coming in, and the noise is barely perceptible (and I'm a light sleeper). Five stars for the staff- Carlita, Rafael and everyone else goes out of their way to make sure you enjoy your stay! If you're on a budget this is excellent choice, and frankly I've seen rooms im Iquitos costing 3x more and the standard of the room was the same.
- JESSICA CRISTINA (8/5): - Estoy agradecida y contenta por el servicio del Hotel, fueron gentiles, amables y el servicio fue bastante bueno en limpieza y atención, si vuelvo a Iquitos volvería a quedarme en ese hotel por lo cerca que es de la Plaza de Armas y por su seguridad. Hice algunas consultas para orientarme sobre los lugares turísticos y el personal (Carla, Rafael y Antonio) me brindaron su ayuda. Solo hago la atingencia que el servicio de internet es lento, pero eso es lo de menos porque la diversión está en conocer los hermosos lugares que están afuera del hotel, de esa hermosa ciudad.
- Laila (8/5): Trevligt och centralt hotell. - Mycket trevlig personal! Men bara en av dem talade god engelska, så vi lärde oss hans arbetstider. Rum med balkong vetter mot mycket bullrig trafik. Välj gärna tystare alternativet, balkongen är ändå inte så användbar.
- joonp209 (10/5): Great Place - I've been to nicer hotels but the helpfulness of the staff made all the difference for me. Most other hotels will just greet you and not really say much more, but the staff at this hotel made sure that I had the best stay possible while in Iquitos.
- Adam (10/5): Good hotel - Good hotel. I booked an interior room with aur conditioning and would recommend doing so too - quite and cool. Neighbourhood is where several museums are and is nice to walk around. They have free internet but it is Iquitos, so expect it to be slow. Some linens were not clean but were replaced upon our request.
- NATALIA (2/5): Hotel no recomendable - Las fotos que ponen no corresponden a la realidad. El wifi no funciona, la limpieza es insuficiente, el aire acondicionado hace un ruido terrible. Hotel nada recomendable
- Verified traveler (8/5): Nothing great....but certainly adequate - I only stayed here one night while waiting for my tour to begin the next day. It was convenient to the sites but not really a prime property. However that said, the location is great and I did want a place close to the main square, and not necessarily a high-end hotel. This place met my expectations and needs.
- AmazonExplorer (10/5): Awesome small hotel. - Emperador Terraza is a small and affordable hotel in Iquitos, located some steps from Main Square (Plaza de Armas). Its rooms are small and most of them have not windows to street because Iquitos is very noisy. So is not claustrophobic-friendly . Rooms are well-equipped, with private bathroom, with shower, regular and hot water; Cable TV, and wardrobe. Staff is friendly and helpful.
- conoceaalexis (6/5): Nothing special - As mentioned below, the place is ok. I chose to stay in Emperador Terraza for one night because it offered a free pick up from the airport. Although the taxi driver was very nice and the ride was comfortable and safe and the staff of the hotel was nice, the hotel does not look like the in the photos at all and the air conditioner was very noisy which made it hard for us to sleep. Also, we booked a matrimonial room for two people but there was only one towel... Props for them for being very well located, providing a good breakfast and for its internet connection although it did not reach our room. For what you pay for here, go somewhere else.
- migachan (6/5): It was ok... - The staff were nice and we got free pickup from the hotel but I couldn't help but be slightly dissaponted on how it didn't look like the ones in the photos. Furthermore, We had two beds in the room but neither had blankets and there was only one towel between the both of us ( but they did give it to us when we asked). The wifi was only avalible in the hallways and the hallways was dark most of the time. There was also no windows in the room.
- CathyAnnU (8/5): Welcoming - This is a very affordable and welcoming hotel. Free hot water for coffee n tea (also provided), free wifi, breakfast included and a delightful staff. Also very good location just down the street from Plaza de Armas. Only downfall....crazy hot on the room even with the fan.
- Pete_ThompsonNQ (4/5): Disappointing, despite helpful staff - We stayed here either side of our tour of the Amazon, and unfortunately, were left disappointed with the quality of the rooms and the breakfast. Despite knowing our arrival times, our rooms on both visits were not ready. The first time, they did not have towels ready for us, as they weren't cleaned or dry, and the second time, it was not cleaned properly. The room was very noisy from external factors, and the breakfast was very basic. They offer you room service because the 'cafeteria' has only 2 tables and 6 chairs in it. The front desk assistance from Edwin was very good though, helping us organise a day trip of Iquitos as well as transfers to and from the airport.
Photos
