Royal Hawaiian Hospitality
Location: 2240 Kuhio Avenue, Honolulu, Hawaii, 96815, Honolulu, US
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Recreational Opportunities
Enjoy our outdoor pool, sauna, and fitness center for a relaxing stay.
Featured Amenities
Benefit from complimentary wireless internet, an arcade room, and a picnic area.
Individually Decorated Guestrooms
Relax in one of our 300 guestrooms with kitchens, private balconies, and 50-inch flat-screen TVs.
Experience the ultimate convenience and comfort at Royal Hawaiian Hospitality. Book now for a memorable stay in the heart of Honolulu.
Important Information
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 09:30 PM
Check-out: 10:00 AM
Instructions: The front desk is open daily from 8:00 AM - 9:30 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Fitness facilities
- Arcade/game room
- Free WiFi
- Terrace
- Garden
- Sauna
- Table tennis
- Wheelchair accessible
- Picnic area
- Fence around pool
- Elevator
- Fitness facilities
- Snorkeling nearby
- Hiking/biking trails nearby
- Arcade/game room
- Front desk (limited hours)
- Smoke-free property
- Billiards or pool table
- Parking (limited spaces)
- Miniature golf on site
- Self parking (surcharge)
- Rooftop terrace
- Covered parking
- Secured parking
- Fishing nearby
- Horse riding nearby
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Studio, Multiple Beds, Kitchen
2 Twin Beds and 1 Queen Sofa Bed
500-sq-foot individually decorated room with a balcony
Layout - Living room, dining area, and sitting area
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, queen sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Ceiling fan
- Separate sitting area
- Separate dining area
- Weekly housekeeping provided
- Separate living room
- Room and bed type depend on availability check-in
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Blender
- Laptop-friendly workspace
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio, 1 Queen Bed with Sofa bed, Kitchen
1 Queen Bed and 1 Queen Sofa Bed
500-sq-foot individually decorated room with a balcony
Layout - Living room, dining area, and sitting area
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, queen sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Ceiling fan
- Separate sitting area
- Separate dining area
- Weekly housekeeping provided
- Separate living room
- Room and bed type depend on availability check-in
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Blender
- Laptop-friendly workspace
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premier Penthouse
3 Queen Beds and 1 Twin Bunk Bed
1500-sq-foot individually decorated room, located on the top floor, balcony with mountain views
Layout - 2 bedrooms, living room, and dining area
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Desk, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Ceiling fan
- Separate sitting area
- Separate dining area
- Separate living room
- Room and bed type depend on availability check-in
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Blender
- Laptop-friendly workspace
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Premier Penthouse
1 King Bed and 5 Double Beds
2400-sq-foot individually decorated room, located on the top floor, balcony with mountain views
Layout - 3 bedrooms, living room, and dining area
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Desk, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 12 (12 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Ceiling fan
- Separate sitting area
- Separate dining area
- Separate living room
- Room and bed type depend on availability check-in
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Blender
- Laptop-friendly workspace
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Superior Studio Suite, 1 Double Bed, Kitchen, City View
1 Double Bed
400-sq-foot individually decorated room, balcony with city views
Layout - Living room, dining area, and sitting area
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Ceiling fan
- Separate sitting area
- Separate dining area
- Weekly housekeeping provided
- Separate living room
- Room and bed type depend on availability check-in
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Blender
- Laptop-friendly workspace
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Sean (10/5): - Had a great two week stay! Amazing location in the middle of Waikiki. Nice to have a full kitchen. Clean room, responsive staff. Will be back!
- Verified traveler (2/5): Don't stay here - Worst experience ever! Dirty! Smells bad, old! Stains on curtains what looked like blood to us. Carpet is disgusting! I honestly cannot believe that hotels.com allow properties like this to be posted on their platform. There is nowhere to dry a towels or bending suits. And just overall experience was very bad, I felt like we were in the lowest level possible.
- Misuzu (8/5): - お部屋をグレードアップで最上階にして頂きました 山側で夜景も素晴らしく良かったのですが、メインベットルームの浴室の鍵が壊れてて、中から開かず、閉じ込められてしまいました ただ、一人ではなかったので外から開けてもらいましたけど、誰もいなかったと思うとちょっと困ってたと思います 立地は最高です バス停も目の前だし周りに何でもあります ほぼ困りません ただ、古さは否めません
- Verified traveler (10/5): いつもここでお世話になっています - こちらのロイヤルクヒオには5回目の宿泊になります。 毎回違う部屋ですが、古さはあるものの部屋も広くキッチン家電や４人分の食器(箸はありません)も充実していて快適です。 食器洗い洗剤、スポンジ、固形石鹸、ペーパータオル、いろんな大きさのタッパーまであり感心しました。 割りばし、ラップ、アルミホイルは持参されると便利です。 大型の食洗器・大型オーブン・電子レンジ・ポップアップトースター、オーブントースター、コーヒーメーカー(お湯も沸かせます)、ライスクッカー、アイロン完備です。 肉や魚介類を野菜と一緒にオーブンで焼くだけで豪華な夕食になりました。 シャワーは固定式ではあるが温度や湯量も申し分なく、湯舟はありませんがシャワーブースも清潔です。 タオルはバスタオル、フェイスタオル、ハンドタオルと1人各3枚以上ありますが長期滞在時には洗濯が必要です。 洗濯は7階のコインランドリーで洗濯機と乾燥機があり洗剤も自動販売機で売っています。 乾燥機は30～35分程度で下着から厚めのジーンズまできれいに乾燥できます。 すべてが25セント硬貨を投入するので、大量の25セント硬貨が必要ですが、1階の警備員さんに頼めば10ドル単位で両替してもらえます。 今回一つだけ残念なことが小さなゴキブリを何匹か床で発見したことです。 今までの滞在では見なかったのでびっくりしました。 しかし総合的に見てもコスパの良いコンドミニアムです。
- Martin (10/5): - location, location, location
- Joy (2/5): Stay Somewhere Else - I was not able to check in. There was no clerk, no staff. The phone number did not work. I had to cancel and book somewhere else. When I called to cancel, I was told that no money had been charged. My credit card statement shows that I was charged for the full amount of this stay two weeks ago. I will probably have to dispute the charge with my credit card company.
- Seiji (8/5): 最高の立地、キッチン付き - JCBカードの提示で無料で乗車できるPINK LINEトロリーの停留所（DFS前とCORTYARD前の2か所）に近く移動に便利。ワイキキは食事が高くなっているのでキッチンが付いていて自炊できるのもありがたい。
- Umeda (10/5): - 建物は古いがメンテナンスがしっかりされている。お湯の出も良いし。キッチン用具も十分揃っていて満足いく滞在ができた。アストンワイキキアットザバニヤンよりはるかに良い。
- Kenji (8/5): - 立地が最高、部屋は清潔で、設備、備品に過不足もなかったです。セキュリティーもしっかりしていて、安心して滞在できました。アドバイスとしては、ゴミはこまめにダストシューターに捨てましょう。ランドリー使用に25ｾﾝﾄ硬貨がたくさん必要です。5ドル持って、セキュリティーの人に両替してもらいましょ う。また泊まりたいです！
- brenda (8/5): - Enjoyed the location. Very walkable to many area attractions. Enjoyed having a larger space and amenities (kitchen) for a longer stay.
- ramona (10/5): Nice place - The condo/hotel was wonderful. We had a suite with a full kitchen and they had everything we needed, except a pizza pan. We would definitely stay there again. Only thing that would have been better would be if they had a place to store luggage. We had an early flight in but couldnt get into the room until 3pm. We stored our luggage at the place suggested and it was quite a ways away. Not the short walk described. But overall very nice.
- yuka (8/5): 残念な浴室トイレと快適な部屋 - シャワーヘッドが固定で使いにくく、浴槽としてはお湯が抜けていきます。掃除が入らないので浴槽を洗うのが大変でした。 トイレにウォシュレットがあればいいなぁと思いました。コインランドリーがあって、良かったけど、近くの銀行まで両替に行かなければなりませんでした。 部屋は古いけど、広くてきれいでした。 ホテル前がバス停で便利でした。
- HIROMASA (8/5): 近代的ではないけれど - 近代的なコンドミニアムではないですが、立地がいいところにあり、手ごろな金額でいいと思います。 オーシャンビュー等を期待しなければいいと思います。 チェックインが難しかったこと、エアコンがうるさかったことなどを除けばとても快適でした。
- Rachael (8/5): Great place, except for the roaches. - Overall, it was great, I booked this particular kind of place because of the full sized kitchen so I can cook, but unfortunately found a bunch of roaches in the kitchen so it obviously ruined the experience for me and prevented me from cooking so it was a waste of time and effort. There are never roaches to be found in a hotels, I expected the same from an Air B&B type of place as well. Had to make sure I left no trace of food in the place to prevent roaches from coming in, but they kept appearing each day of my stay. Needless to say, I won't be staying there again. Might I suggest bug bombing the whole place at least once every six months, that's our routine for our own place in Texas. That way, no roaches. And no weirded out guests who will write a similar review.
- Charmie (8/5): - Good location. Sofa bed is pretty old, like sleeping directly on the spring of the bed which cause me back pain. I suggest that laundry area should have coins changer. Room is clean. Wish the security can communicate better with guest.
- Patrick (4/5): - The A/C was inefficient so the room was too hot the entire time. The curtain rod was broken, the bathroom is dated.
- Konstantina (8/5): - Thank you for everything. Amenities, closeness to beach, restaurants shopping.
- Dave (10/5): - Enjoyed it it was perfect for my birthday celebration weekend.. I would stay there again. TV needs to be replaced and the bed is a little firm but other than that everything was perfect
- bach lien (8/5): - I don't like the fabric in the bath...you should change another one.. .it's no good..may be dangerous to customer..
- Bunaty (8/5): - Location is near to waikiki. Absolutely I will back if I visit honolulu.
- Lisa-Maree (6/5): - The room was very old but clean, beds were very firm, soaps, cleaning products and sufficient towels provided. The location of the condos is great with a 5 minute walk to Waikiki beach, however Honolulu is extremely noisy with constant police sirens 24/7 which is annoying. There is a guard on duty in the lobby 24/7 however particular guards are very rude, which wasn’t a nice way to start a trip. Overall not too bad for the price, if you don’t mind an older room then this will be ok
- Duc (10/5): - I really enjoy my stay here at the Royal Kuhio. This is where I will stay on my next trip to Waikiki. The property is clean, nice and safe.
- RICKY (10/5): - I like everything and can't say anything about something.....
- Wai Kit (8/5): - Walkable distance to many restaurants and shopping malls. I like the contactless check in and super fast responses to inquiries. Room condition is fair but overall acceptable.
- Micko (10/5): - Great place to stay, everything within walking distance! Secured building with security guard on duty. Large laundry room onsite, bring quarters. Will book again when returning to Waikiki.
- Ami (8/5): Great location - Our unit was older and needed some updating, but it was clean. Great location. Close walking distance to everything. Parking on site for reasonable price. Staff were friendly. Nice pool and laundry facility. We loved having a kitchen and 1 bedroom.
- Christy (8/5): - Excellent condo apartments, full kitchen was awesome, cold air conditioning, lots of great eminents, close to beach and shopping. Needs new beds, had to buy a topper. A little out dated, but efficient and large, with attached private garage parking. Look forward to staying her again.
- Russell (10/5): - I liked having a kitchen with all the amenities. I loved the friendly capable staff. The location was great for me. The attached parking garage was as convenient as could be. There wasn't a speck of trash anywhere on the property that I saw. I slept very comfortably in the bed. The water pressure and temperature was exactly what I want it to be. I have absolutely nothing bad to report. I'm really glad I chose to stay here.
- Arsenio (10/5): - Condo needs upgrading but nice and clean. Walkable to all amenities and the beach. I would stay here again.
- Zieere (10/5): - the view of the sun rise every morning was perfect!
- Matthew (8/5): - Solid place. Very centrally located. No bells and whistles but priced affordably and it was as advertised.
- luisa (6/5): - Only security staff present who could not answer questions re: your stay. The security staff were nice but all they could do is call & leave a msg with condo staff. Only positive is location, Waikiki, so everything is walking distance. Would not recommend
- PHUONG TAM (10/5): - A lot to improvements took place in last coupe of months since our last trip her Dec . 2021. We are so happy to be back on our next trip !
- Verified traveler (6/5): - There was construction needed for the water supply so they posted on the elevators that water will be off for one morning from 9am-12pm. However after this time I continued to have water issues. I tried calling and emailing reservations with no response. In addition, I was unaware of the cockroach situation. I came back one day and found several cockroaches.
- GARY (10/5): - The apartment was quite pleasant to stay at.The building was very safe and secure and the parking garage was convenient. During our week long stay, we purchased beach chairs, an umbrella and a cooler. We obviously could not travel home with these items and left them behind at the condo. Hopefully those items will remain there for future guests to use. With those amenities added, I would have certainly given the property perfect scores.
- ikhee (8/5): - Excellent Property location, One thing we don't like is ventilated window that keep noise coming through
- Jessica (6/5): Beware of the Bait-and-Switch - When I booked this property, it was advertised as a queen size bed with sofa pullout. (I have the picture to prove it!) When I got there with my husband and two kids we had a pullout and two twin beds. My husband and I slept (or did NOT sleep) on the most uncomfortable pullout I've ever encountered for three nights. It's in a great location, but be careful of the bait and switch.
- Rodrigo (10/5): Amazing studio - I really recommend this studio, however some things that displeased me was that I was not told that the pool was a month or more in maintenance, so I could not use pool, barbecue and golf area was also closed, the bed is not queen, he put two small beds together but around the mattress had an iron which made it impossible for me and my girlfriend to sleep together. They sent a document saying that they charge the garage between $25 to $35 a day, So I left my car on the street and even had it towed, when I went to see how I could solve the garage by chat they did not charge and were super helpful which caused me a disappointment because they could have warned in the document that I would have the garage. In relation to the room it was all clean, the kitchen has many utensils, everything working, even cleaning supplies they provided. Despite all the howevers I would really come back to this studio :)
- Verified traveler (6/5): 5/10 - You get what you pay for. The location was very good, it was close to everything. The property was mostly clean, except for the old carpet that needs to be replaced. The kitchen was well-equipped with everything you’d need for a long stay. The beds were hard, but they do provide extra sheets and pillows. The TV in the living room really needs to be replaced and updated, because we spent most of the time thinking something was broken. The staff was really nice. The most disappointing part of our stay was finding small cockroaches in the kitchen every night. We had to wash and rewash all of our utensils each time we used them because we didn’t know if the roaches had crawled on them or not. Overall, we had a decent stay. I would return again if there were no cockroaches.
- PHUONG (8/5): - Room is nice arranged but rather old facilities… The windows & sliding door could not close totally so that we could not ignored the sound from the wind and the noise outside … Except this issues overall we were happy to chose this Royal Kuhio -Waikiki Condos for our trip…
- Mami (8/5): - Over all, we loved there. Just small things that no coffee filters and key lock at outside of the front door wasn’t closed.
- Wm (10/5): ALOHA - Conveniently located and all the amenities just like being home.
- Giuseppe (8/5): Very clean apartment, but service to be improved. - The apartment is very clean and in good conditions. I would have given 5 stars as a review if the service was better, it was lacking some things that make a trip easier to deal and that are present in most of the hotels/apartments. In particular, we were disappointed that nobody was willing to hold a couple of small bags after the checkout until to take the flight, and the checkout was very early, about 10 am. I think that some more help and presence would have made the experience nicer.
- Verified traveler (6/5): - location proximity. Poor Amenity and OLD !!. Faucets doesn't work well, OLD Furnishings.
- Verified traveler (8/5): - It’s in a great area where one can get to everything, the only issue I had was the bed was broken in one room and very uncomfortable; however, I was upgraded to a better room and the bed was perfect. Lastly, my flight did not leave until 7:30pm and I tried booking an extra day just so I would have a place to be until that time. There were none available but they were gracious enough to allow me to use the recreation area until then overall a great place!!!
- Verified traveler (10/5): - The location is amazing, the parking is very expensive
- Verified traveler (10/5): - Wonderful city view with a glimpse of ocean. Front row seat to watch the moon coast across the sky. Friendly cleaning crew and a peaceful space to daydream and relax.
- naoko (8/5): please replace new dryer - Staying Royal waikiki condo is very good. We (include teenagers) needed 3 beds at least, so that was perfect for us. Hair dryer did not work and that was big problem for us. I requested to have another drye, but I could not get any answer. In that situation, we did not know who should I ask to. That the point I was dissapointed. But that was good cost performance
- Verified traveler (6/5): - The good news? It was inexpensive. They bad news? They had just cleaned the carpets before we arrived and they were soaking wet and the place super humid as a result. The place needs some serious upgrades. It hasn't been remodeled probably since it was built. The dishes in the kitchen were not even something I'd use for camping and it was a mismatch bunch of miscellaneous pots with scratched off teflon, utensils and dishes. The fold out queen bed mattress was paper thin and also needs replacement. Worst part? The website said he had a swimming pool but its under construction! They did have nice new BBQ's and it looks like the facility putting money back into the place, but the owners of the condo unit need to do the same thing.
- Heather (10/5): Solo traveler - Close conveniently situated in the area of Waikiki. Comfortable suite with plenty of room for solo or couple travel. Quiet area in the AM to take a walk to and from the beach.
- Verified traveler (8/5): - I was a little skeptical about staying at this property due to past poor reviews. I was pleasantly surprised! The property was very clean! I checked for bed bugs, and any other type of bugs and there were none! I believe there is new management and it shows. All staff were super friendly, the place was immaculate, the location was amazing and my family and I had a very positive experience. Do not let old reviews sway your decision to stay here, it is a great option that is affordable and clean.
- Tena (8/5): Great location - The location was fabulous! Would definitely stay there again. Our unit needed some updating, but overall it was fine.
- Verified traveler (10/5): - Super clean and staff was amazing. Our bed was broken so they upgraded us to a bigger better room. I got parking last min and they still gave me the cheaper price. No pool but has bbq grills available on site.
- Verified traveler (8/5): - Csrpet wasn't very clean...inadequate cooking supplies no bbq equipment. Close to shopping and beaches
- Nikki (10/5): Great stay - I was very impressed with my stay here. I didnt expect for it to be setup with everything i would need for my week in Hawaii but it was. I would definitely recommend my friends and family to stay here in the future.
- miranda (10/5): - Room was alittle dirty but staff was amazing amd helpful!
- Britanie (10/5): Decent stay - Overall stay was beautiful. I had the queen size studio room + kitchen + balcony + big ol livingroom for $73 a night. Stayed for one week. The only disappointing thing about my room was the bed sheets & extra bed sheets were dirty. We also had a pullout sofa which had sand in it & even the bed sheets for that mattress was dirty.
- Verified traveler (10/5): - Wonderful place to stay. Nice view and the rooms are bigger and nice kitchen and bathroom. The staff are so friendly and nice. The only thing that i didn't like is when people just showed up to clean when i didn't expect them. Maybe just give us noticed to know that people will show up to clean at what day so we know. Other than that i recommend this place i'm definitely going to stay there if i visit again.
- Roman (10/5): Excellent hotel for your $ - The hotel although not new was very comfortable. The room was clean and fresh. Everything was made to accommodate the guest. The location is amazing, very close to Waikiki beach, shopping and restaurants. The cost of the booking was excellent as well. I’d definitely book again.
- Verified traveler (8/5): - This is a clean, older building two blocks back from Waikiki. The good is that is was very clean, inexpensive, and convenient. The bad - it was listed as a "suite" with a bedroom with a door, that's false - its one big room. The parking MUST be bought when you make your reservations or you cannot park in the building, that's what the staff refused to offer. The laundry facilities are modern, $4.50 to wash and dry a full load, not free. NO POOL. NO HOTTUB. Covid has closed all areas like the pool, gym, hottub, public deck/lanai. This was super disappointing. Because of the price there were many young people who stayed and they kept burning popcorn. We had two fire evacuations - going down 28 flights isn't fun. I cannot recommend this condo.
- Soong (8/5): - Location is great and room size is very decent for two people. But there were bugs on the stove and sink at nighttime. And the mattress and bed sheets are very old and needs to be replaced. Cable TV was working, but most of the time without sound output. Contacted the service but never get fixed in my week long stay.
- Minnell (6/5): - I liked the furniture and general decor was very tasteful. I liked the balcony view. liked the amenities of the kitchen; it had everything to cook with. I appreciate being able to communicate w/reservation about questions regarding the room. There was a problem with bugs, reservations sent someone to help address the issue. Essentially, now may not be a good time to visit Hawaii due to the covid-19 restrictions. Do your research as to what to expect by going to Hawaii's Safe travels page.
- Verified traveler (4/5): Disappointed - Never, EVER, EVER Again.... As a resident of Hawaii I really don’t even need to elaborate..Pay the difference for a real Hotel, you’ll thank me later! However, I would like to thank all the Security Guards, Maintenance Workers, And Room Cleaners for being beautiful Auntie and Uncles. Y’all make that Hotel go around, love to you ❤️
- Verified traveler (10/5): excellent - accessible to malls, restaurants
- Verified traveler (8/5): Okay - If youre using this hotel just to stay on beds is great but beds are small so only 1 person per bed. Does have an amazing city view.
- Verified traveler (6/5): - we did not like that the pool was closed….we did`nt know that…. the wistling noice in every windows..... the watertaps were very difficult to handle The kitchen was very good…. the elevators worked all the time , good !
- Verified traveler (6/5): - Location OK. No pool and no service, room needed upgrade
- Fred (6/5): Manager awesome, housekeeper unacceptable - Manager of property is awesome! Housekeeper forgot to put my key in the security lock that hangs on the door and I had to wait almost 40 minutes while my wife and 2 kids was waiting in the car.... absolutley not acceptable. That housekeeper had no sense of urgency to just drop off my keys so I could get my family and should be reprimanded. I was not happy and for this would not recommend this hotel to anyone. If it wasn't for the manager, I would've left before receiving my keys.
- Verified traveler (10/5): - Very good security! I traveled with two teen kids and felt safe. Our only issue was the pool area was under repair so the last day I rented an additional hotel at another location so the kids could use a pool and such. Otherwise I will use this location for our next adventure in Honolulu!
- Thomas (4/5): No Aloha, No care just PAY! - Problems start with hotel.com and Douglas Waikiki websites. Charges were not clearly stated or written causing financial difficulties, none that were a concern by both parties when both sites were called and asked about these issues. No Aloha surely just greedy people. The oven, dishwasher. bathtub and sleeper sofa all need to be repaired or replaced. These items caused extreme hardships!
- Verified traveler (8/5): - Close to transport bus stop out front plenty of bars and places to eat nearby
- Verified traveler (6/5): - The property is in a great location in Waikiki. The gym facilities are out dated & there is limited weight training machines. If you did want to use these, you have to go down to security first and give them $20 holding to borrow a pin for the weights for 3 hours. Although the beach is only a couple blocks away, it is always great to have a pool to use in the evening. Upon arrival we found out the pool is under renovation, which may be good for future visitors. The construction started on this at 7am everyday, so planning a late night wasn’t practical as you wouldn’t be able to sleep in. The side of the mattress had collapsed and the fan above the beds was really noisy. The shower isn’t adequate for anyone over 5ft tall as there isn’t really any way of adjusting. We cannot really comment on the staff, as we never really saw any.
- John (8/5): - Great location could use new beds
- Suelai (10/5): - The property is Great except they overcharged me by $129. I have disputed from my Citi cards.
- Den (10/5): Nice condo close to beach, transpo, shops & restau - Easy check-in and out; Sean D, the manager is very responsive and went the extra mile of providing champagne and chocolates for our anniversary; free assigned parking is great. Excellent location in Waikiki. We will stay here again.
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