Diamond Shiga

Location: Shigakogen Ichinose, Yamanouchi, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Sauna
• Table tennis
• Ski storage
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Television in common areas
• Ski-in/ski-out access
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Offsite parking discounted rates available
• Internet access
• Wine release events
• Reception hall
• Fishing nearby
• Health or beauty spa nearby
• Snow sports gear

Rooms Available

• Room Selected at Check-In with Shared Bathroom - Non-Smoking

  The property will allocate a room type to the guest on arrival. Rooms feature a mountain view, heating and a flat-screen TV. There is no exchange of amenity goods or cleaning of the room during your stay.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Room Selected at Check-In with Private Bathroom - Non-Smoking

  The property will allocate a room type to the guest on arrival. Rooms are equipped with a private bathroom, seating area and a flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Ben (7/5): Great experience, shame about the wifi, but nice to have a break from my phone on a lovely trip - Location couldn't be better, seconds away from the resort, the spa was also lovely and the bed was very comfortable Wifi did not work the entire time I was there
• Masao (10/5): 満足 - スタフが親切　行動が早い 少し古い
• Georgina (9/5): -
• TAKASHI (10/5): -
• 協和 (8/5): 雖然硬體方面較老舊，但員工服務好但跟周遭其他飯店的價格相比，CP值很可以了 - 店員服務很棒、餐點內容還算豐富 位置很好，去一之瀨雪場夜滑很方便 wifi常會連不到或不順 暖爐不夠力，沒使用也有怪聲，不過室內溫度不會冷所以不開也還好
• Matthew (10/5): Easy access to lifts - Great location Nothing
• Gustav (6/5): - Close to the slopes, small but nice Onsen at the hotel Would benefit from a general modernization, feels a bit outdated
• Lynne (10/5): - Great location, breakfast was good, facilities are good.
• Gładyś (8/5): Great value for money. - Close to ski, cheap, clean. Poor ski equipment rental options. No late night common rooms to socialize. Perhaps an average age of guests around 40+ makes it a little too old for youth :))
• Nicolas (10/5): -
• oakhead (8/5): -
• Mario (4/5): - Location Clean Bedroom too noisy Facilities too old Lack of lights
• Ross (8/5): - Location, price and ease of transport. The nightly buffet was good and staff were very pleasant Property was old but great value for the location. The beds were very comfortable
• Hengjie (8/5): -
• Mike (9/5): Will definitely be back next year - Ski in ski out ski locker room. In house dining room.
• HIROE (10/5): 満足いくサービス - 施設内が清潔で、食事がとても美味しかったです。利用料金以上のサービスでお得感がありました。スタッフさんも優しくて良かったです。また利用したいです。 特にないです。
• Seiki (7/5): こんなもんです。 - 自販機の補充がない。
• Hiromichi (6/5): -
• Rogers (8/5): -
• jacob (10/5): -
• Isao (8/5): とても良い - スタッフの対応がとても良い 室温が暑く　調整が出来ない
• Philippa (7/5): Great location, tasty Japanese food - Brilliant location & amazing local food. Its the original accommodation build for the 1998 Olympics, so in places a bit threadbare, but to be honest we looked past this with the food & location suiting us very well. Also Shigakogen is a local resort, so not over priced. We will book again! We had Japanese pillows - ie filled with buck wheat - for first few days till it occurred to me to ask of they had western soft pillows, which they do!
• Ho Gong (4/5): - スキー場に近い 駐車場: ホテルの前の専用駐車場はもういっぱいだったので、もうちょっと離れたところに車を止めないとダメだった。 Wi-Fi: 使えなかった。 食事の時間がみじかい、なおかつバイキングなので、のんびりはできない。追加料理のスピードが遅い。 朝の入浴時間が短すぎ。 スリッパは2回も風呂場で取られた。 浴衣が借りられるのを知ったのはチェックアウトの時だった。何で最初に教えてくれなかったのかわからない。
• gregor (8/5): Great time had - Fantastic All ok
• Tao (9/5): -
• Hidenori (9/5): 満足 - 駅に極めて近い。
• Mark (9/5): Great location great value and big room - Great location, room was really large had breakfast and dinner including which was great value. Very good Nil
• YUKA (7/5): -
• Joanne (7/5): -
• Linda (9/5): Super! - Good location for skiing in both the Central and the 烧额山area Value for money, especially for single traveler. Big room
• Augestad (8/5): - Stille og rolig. Hyggelig betjening og kort vei til bakken Kunne fortjent en oppussing
• Jade (9/5): Wonderful property just steps from lift and slopes. Great, helpful staff. - Great location and all amenities available for comfort and convenience. Nothing to dislike.
• 亮治 (8/5): - フロントも従業員も丁寧でした。 玄関の除雪が微妙
• Linghua (3/5): - 除了位置尚可，其他都不尽如人意。 1.不知道是不是尾房的原因，房间信号很差，也搜不到这层楼的WiFi； 2.没有吹风机。房间的暖气机打开以后，就像有辆摩托车在一直响。枕头不仅巨硬，而且还会沙沙响，像睡在一堆碎石子上，后脑勺生疼。 3.早餐空间较小，人多的时候还需要花时间找位置。
• Yuzhen (6/5): Very old and rustic facility. it’s pricey for what it offers compare to Hakuba. - it’s very close to bus stops and right in front of ichinose family ski resort. Heater is very loud. It has a loud knocking sound. Facility is old. The vending machine doesn’t accept the new 1000yen cash. amenities are lacking. The public bath is moldy and many ceiling is broken.
• Takahiro (7/5): GOOD - ローケーションは抜群。素泊まりプランしか予約できず不安だったが、かえって気楽で良かった。 冷蔵庫がなかった。窓枠や外の屋根の汚さが気になった。
• Robert (6/5): Amazing location and traditional vibe right next to the slopes at Ichinose - Combination traditional rooms are great with nice windows for fresh air and a tatami room. Two twin beds along with futon pads made for sleeping options for everyone's liking. The hotel bath (onsen) was nice and well maintained. Facilities are pretty dated with a significant 80's/90's vibe, and florescent lighting. Pillows were overstuffed buckwheat which were over stiff and a bit dusty.
• Patrick (7/5): -
• Kevin (1/5): Old and outdated property -
• Yohei (6/5): -
• Lydia (7/5): - The location was very good and easy to get to via bus. The room was large It is advertised as a shared bathroom but this is a japanese style shared bathroom with public bath and no private options available. Perhaps normal for Japan but unexpected as a first timer!
• Burditt (3/5): The locker room was nice in the location was great, but I won’t be staying there again. The staff doesn’t speak English, - Location is great, as are most places at the resort. Heater was so noisy that you better be prepared to be woken up throughout the night. I ended up covering it with blankets. Also you have no control over it and it was too hot for. I didn’t like the beds on the ground, but that is the norm around here for traditional Japanese establishment. My room actually had a shower however the way that it was set up you couldn’t actually use it without having in your hand in the tub was worthless because it was about 4 feet wide by 2 feet long however it was at least 3 feet deep. Very strange set up. I don’t know why they wouldn’t just put a hanger up so that you could actually use the shower without having to hold in your hand. I was told other guests that there are many rooms that didn’t even have a shower which meant they had to go into the hot spring area, which is nice however it means you’re taking your shower naked in front of a bunch of other people, regardless of if you want to use the onsen or not The food was good however, in my opinion, very wasteful the appetizers or buffet was more than enough to feed me and then everyone gets a hot pot on the table with raw meat and raw veggies for you to cook. I never eat more than 1/4 of it and they just threw everything else away. I would still have an option where you could tell them if you wanted any hot pot or not and how much you might want they didn’t provide sheets. All the Pride was a big heavy down comforter which if the room was cold would’ve been great however it wasn’t so I’ll be either sweating or freezing.
• Philip (8/5): great place for low to mid budget travellers and friends or family groups. Nice Onsen great food - very good value in terms of food, room and price. Large room for 2 can apparently take 6 the building is a little tired and the bar is unstaffed when we were there but the staff were very helpful
• Daniel (10/5): Excellent - Location- literally opposite the ski lift. Staff- professional, polite and accommodating. Meals- for the price, it was excellent. Room size- my room for 2 could easily fit 4. Nothing
• Peter (7/5): - Location Beds
• sigeru (1/5): - 対応が良かった。 無し
• James (8/5): Great Family Holiday - Traditional Japanese Lodging in a Great Location, Clean and Friendly Staff, nice buffet breakfast. Only negative was room was warm overnight however you can open doors to assist.
• Rose (7/5): Comfortable enough, great location, everything you need if you're not looking for luxury - Took a gamble on this property based on other users' mixed reviews. I was pleasantly surprised. Yes, it isn't the nicest accommodation, but it has everything you need - a bed, a bathroom, lovely staff, a large warm ski room, and incredible ski resorts practically at your door. I would recommend getting a room with a private bathroom if you can, and also bringing your own pillow because the ones provided are super firm. Some reviews complain about the darkness of the hotel but honestly did not find an issue, and you have to respect they are in a somewhat remote location so electricity and water especially during winter would be scarce and expensive. Breakfast is amazing! Ample food, too many options, but make sure you arrive before 8am. We arrived before check in and they let us store our stuff so we could go ski until our room was ready, which was very generous. The buffet dinner isn't every night, and it fills up quick so plan well ahead with that. There are no atms that we found in the Shiga Kogen area!!! Quite a few spots only take cash, so stock up before you get out there. There are also no grocery/convenience stores, so bring food with or plan to eat out every night (most places require a reservation). It's what keeps the area peaceful and not busy, which is an absolute positive imo. 10/10 location. Ichinose is a great base, as you can access all the other resorts super easily, as well as Okushiga which is not part of the central area. Most of the restaurants are in walking distance, if not there are buses, with the Ichinose stop being like 200m up the road. The main thing I was not impressed with was our room had a water leak in the corner, that had obviously been going for a while. We would wake up with super puffy faces and a bit groggy feeling... maybe a slight mold problem. Not really a nice prospect for a multi night stay.
• Nenad (8/5): - Food, especially dinner.
• Nicolas (9/5): -
• Jeffery (6/5): -
• 石井 (8/5): -
• Wang Ting-Yuan (8/5): -
• Chun Wa (9/5): -
• KAZUKI (8/5): -
• 一郎 (9/5): - お風呂が広くて良かった トイレのウオッシュレットが効かなかっ
• ナツキ (7/5): -
• Rudolf (7/5): -
• Yuuta (6/5): -
• Susumu (4/5): - フロントの女性は非常に丁寧な人だった! 部屋は暖房を切っても一晩中暑すぎた。外はマイナス10度程度だったが窓を開けて寝た。朝食時に隣の部屋の方と話したが同じ対応をとっていた。フロント前にある貴重品ボックスに財布等を入れておいたが帰ってきたら蓋が開いていた。幸いなことに開いていた蓋のなかに財布等は入っていた。貴重品ボックスは非常に古くダイヤル式。フロントの男性にそのことを遂げたらこちらは関係ないと冷たく言われた。もしかしてこちらのミスかもしれないが言い方が無責任だった!
• ryoichi (5/5): -
• Yoshiharu (3/5): -
• TSUBAKI (7/5): まあまあ、納得できました - スタッフの対応、態度などとても良い 施設の老朽化が著しく、故障、不具合が散見されている
• Kazutoshi (8/5): -
• 上地 (8/5): - カウンター、従業員の接客は良かった。 夜間に空調が止まる事になっているが、館内は暖かく 不自由は無かった。 タバコを吸う者としては、喫煙所をもう少し整備して欲しい。
• Takayuki (8/5): -
• Yumi (10/5): -
• 薄井 (6/5): -
• Yumi (10/5): -
• Cyrina (8/5): Good location and spacious room - Good location, it is right next to the ski rental shop and the lift. The lady in the reception is helpful. My Japanese room is spacious. Breakfast and dinner choices are not much. However it is acceptable in a remote resort hotel. Some Japanese and Westerners did not wash their whole bodies properly before jumping into the onsen. It is recommended to put notice in several languages to remind proper onsen attire.
• OSAMU (6/5): 天候をはじめ運が良くなかった。 - ゲレンデに近い　バス停に近い スキーロッカー不具合設備が多い 使えない 利用部屋にてカメムシに遭遇 お湯の出ないシャワー
• Eric (8/5): Big comfortable room with snowy view! - Great location, helpful and friendly staff, good food, dated decor but clean and comfortable.
• N (8/5): - Hotel is a bit old. But room is quite big. Staff can speak good English enough to communicate with customers. Dinner is a bit expensive but compared to other hotels, the price is not that high. The food is not so good but better than go outside. No hair dryer in the room. And water in the bathroom isnt hot in the evening
• Verified traveler (10/5): - Good location to slopes and nice dinner set.
• Verified traveler (4/5): No bath for you... - This hotel will only let you take a shower from 14:00 to 23:00. If you were hoping to get a shower in the morning, you are simply out of luck. The explained reason for this nonsensical rule is that they need time for “cleaning” (15 hours per day apparently), but when we were finally allowed to go in the bath area it was filthy with colorful scum in the corners and between the tiles. The rooms are also very stuffy and hot with no way to control the temperature other than to open the window. Unfortunately, every window has a sticker telling you not to leave the window open as “monkeys will invade” (not making this up). How about some window screens instead of more ridiculous rules? Everything about this hotel is done for the convenience of the owners and not for the guests. They need to rethink their priorities.
• Verified traveler (6/5): - old hotel but great chef!

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