The Ambassador
Location: 21, quai des Bergues, Geneva, ch
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stunning Lake Views
Experience breathtaking views of Lake Geneva from the comfort of your room at The Ambassador. Wake up to the serene sight of the lake and the Rhône River right outside your window.
Central Location
Conveniently situated in the heart of Geneva, our hotel is just a short drive from the airport and a stone's throw away from the train station. Explore the city with ease from our prime location.
Gastronomic Delights
Indulge in a culinary journey at our charming restaurant, where Swiss and French delicacies await. Dine indoors or al fresco on the terrace while soaking in the vibrant atmosphere of the city.
Book your stay at The Ambassador today for a truly unforgettable experience.
Important Information
Please note that the credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly by using the contact details provided on the confirmation to make alternative arrangements.
Please note that for non refundable bookings, the property requires a copy of the credit card, a copy of the ID card and a completed authorization form. This will be sent after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Public transport tickets
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Smoke alarms
- Key access
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
Rooms Available
-
Deluxe Double Room Lake View
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
-
Superior Double Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Economy Double Room
1 Double Bed
151-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Double Room
spacious and elegant
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Junior Suite Lake View
The Junior Suite is 131 ft² in size and features a separate bedroom and a living room.
Extra bed 50.- per person
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Double Or Twin Room
These rooms have a spacious office area.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Single Room
Modern, air-conditioned rooms with a flat-screen TV.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- TANGI (8/5): -
- TANGI (8/5): -
- Kurtulmus (9/5): -
- Simeon (9/5): The front desk team greater me with a smile and were very engaging. It was a nice stay! - Easy access to station and location for a short stay Nothing bad to say
- Lazaro (10/5): -
- Muath (9/5): موقع متميز - الموقع واهتمامهم بموضوع شهر العسل ، شكراً لكم السعر
- Dritero (8/5): -
- Aurélien (8/5): -
- Mark (7/5): warm and friendly staff - location small room but good value
- Yana (9/5): Très bon séjour à lhotel The Ambassadeur - J'ai séjourné dans cette hôtel pour le Marathon Generali. Petite chambre classique pour 1 personne était très propre, confortable, avec une très belle vu directe sur le quai du Mont Blanc et vu latérale sur le Jet d'eau . Hôtel bien placé au centre, personnel très aimable, très bon sejour en tout . Rien
- Fuad (6/5): - Location, staff, cleanliness Renovation works didn’t give us opportunity to enjoy hotel from early morning
- Maiia (8/5): - Размещение. Прекрасный вкусный завтрак. Хороший персонал. В номере чисто)
- Adam (8/5): Ausgezeichnete Lage für einen moderaten Preis - Sehr gutes Preis/Leistungsverhältnis. tolle Lage gleich neben 4 Seasons. Etwas altmodisch aber sehr traditionell.
- Simone (4/5): Purtroppo molto meno conveniente degli anni scorsi - La location e macchina dell’espresso in stanza Stanza piccola, riscaldamento rotto durante notti fredde non è stato piacevole. Non c’è né minibar, né acqua
- Fuad (9/5): Cosy accommodation with nice location - Excellent location, cleanliness and professionalism of staff The room was very small, bath is very narrow to get normal shower
- Michał (9/5): -
- alvise (10/5): -
- Martha (10/5): - Excelente ubicación
- Riccardo (7/5): - posizione e ampiezza stanza cuscini tutti uguali e duri
bagnò un po sacrificato
- Teresa (8/5): - Great position right near the lake, perfect for walking. Also walking distance from the station.
- Yousef (7/5): الموقع ممتاز الموظفون ودودين لكن الغرف صغيره وقديمة والسعر مبالغ فيه - موقعه جميل قريب من جميع المطاعم والكوفيهات والبحيره وبنك Qnb وفندق الفور سيزن الغرف حجمها صغير وقديمة وأجلكم الله الحمام صغير جدا ولا يوجد فيها شطاف يعني لازم اتجيب معاك شطاف المسافر لكن الوقع جدا ممتاز بوسط السنتر لا تصلح الغرف للعائلات
- Aviram (10/5): -
- Deb (9/5): - The location and view we wonderful Cant think of anything
- Michèle (9/5): La richesse culturelle, naturelle, gastronomique de Genève et ses environs s'apprécient encore mieux - La localisation très centrale de l'hôtel, son environnement (calme, dégagé, sur le Rhône et le Lac) . Les transports, restaurants, commerces à proximité.
Hôtel contemporain, bien équipé, propre et silencieux. Amabilité du personnel.
Un havre. de paix.
- Vesa (9/5): Hyvä hotelli hyvällä sijainnilla - Sijainti on erinomainen joen rannassa ihan keskustassa. Aamiainen oli hyvä. Ei kovin laaja valikoima mutta hyvä. Minut upgreidattiin junior sviittiin joten huone oli iso ja maisema ikkunoista hieno. Vuoteessa oli hyvä nukkua. Säilytystilaa oli riittävästi. Mukava kylpyhuone. Voisin tulla uudestaan. Vaikka kaikissa ikkunoissa on sähkötoiminen metallinen verho ja lisäksi kangasverhot sisällä, kuuluu ulkoa silti melua aamulla. Nukuin korvatulpilla mutta hiukan kuului silti.
- Abdulaziz (6/5): - موقع الفندق مميز، وجوار البحيرة، وعلى بعد خطوات من شارع دو رون (شارع الماركات). الحقيقة لا أعلم هل المشكلة فينا أم فيهم، فقد وصلت للفندق الساعة 1 منتصف الليل، وكان حجزي لليلة واحدة، ثم في تمام الساعة ال11:30 إذا بشخص يطرق الباب بقوة وكأنه سجان يطرق باب زنزانة أحد المساجين، ليخبرني أن علي المغادرة، والاتصال بالرسيبشن، فاتصلت بالرسيبشن وكان الذي رد على اتصالي أحد الموظفات (امرأة) فأبلغتها أني سأدفع أي غرامة لكن أحتاج لمدة ساعة، فقالت بكل فظاظة أن الحجوزات ممتلئة وسننضف الغرفة ( للعم كان الفندق متاح الحجز فيه عبر بوكيتغ في ذلك الوقت) ، ولا أعلم حقيقة لماذا لم يعطوها دورة في فن التعامل مع الضيوف، أو بالأصح يدخلونها دورة تعليمية تفرق فيها بين العمل في فندق وبين العمل في سجن!! الذي جرى هو عيب بكافة المعايير.
على كل حال عندما نزلت للاستقبال وجدت شابا أظن اسمه ( أيوب) فتعامل معي بكل أدب واحترام وشرح لي لي سوء الفهم. وحقيقة فإن ذلك الشاب أزال جزءا كبيرا مما في قلبي تجاه ذاك الفندق. ومع ذلك فلا أظن أنني سأكرر التجربة أو أنصح فيها.
- Caroline (8/5): Great location, lovely hotel. - Very central with beautiful views. Very comfortable
- MICHAEL (9/5): -
- Paris (8/5): -
- Roman (9/5): Great rooms in the center of Geneva at a good price. - The room was very good. It was very big, and if you take into consideration the location of the hotel, you're basically in the center of Geneva with a room which is bigger than most of the rooms in Switzerland. I was very happy about it. The breakfast could have been a bit better if the coffee machine was working, but you have to always ask a very nice lady to bring you more coffee. You know, you kinda don't want to do that every time you want to drink it.
The breakfast itself doesn't have a vast variety of choices, it's the only main things people eat in the morning
- enesakca (8/5): -
- Ignacio (1/5): -
- Frédéric (10/5): -
- Elezaj (9/5): -
- BeataJJ (10/5): - Location is simply perfect. And this lovely window view. I will definitely come back next year.
- Folerou (10/5): - Very clean
- Roger (8/5): -
- Aleksandr (9/5): - Месторасположение отличное. Цена качество супер. Рекомендую при не высокой цене, очень соответствует. Крючки для полотенец в ванной
- Aylin (10/5): -
- Serge (6/5): - Situation Oreillers
- Jorge Gomes (8/5): -
- Sirenella Grand Hotel Srl (10/5): -
- Gary (5/5): Disappointed - Location A bit shabby
- Jorge Gomes (8/5): -
- Ozlem (7/5): - Otelin konumunu çok beğendim, yenilenmiş banyolar temizdi ama çevredeki tadilattan ötürü bir miktar gürültü vardı…
Gün içinde otelde vakit geçirmek düşüncesinde olanlar için rahatsız edici olabilir.
- Zafer (9/5): -
- Vladimir (10/5): -
- viviany (8/5): Voltaria - Excelente localização. Café da manhã com variedade suficiente. Equipe cordial. Quartos não são grandes e não tem ar condicionado. No inverno isso não foi um problema. Chuveiro dentro da banheira, para quem tem dificuldade motora pode ser um problema, eu não tenho problemas com isso. Voltaria ao hotel Localização
- Ivor (8/5): Excellent value for money - Excellent location, very comfortable, excellent value for money by Geneva standards. Average breakfast.
- Mohamed (9/5): -
- Mohamed (9/5): À recommander - Le personnels, emplacement et le confort Rien
- Jan (9/5): Hotel am Wasser - Super Lage. Gutes Preis-Leistungsverhältnis. Freundliches und hilfsbereites Personal
- Jamila (6/5): - La vue Très mal isolé entre les chambres
- TANGI (8/5): -
- Nikolay (10/5): -
- Vittoria (10/5): -
- David (9/5): -
- Fadel (10/5): I like the hotel & most of the attraction waclking distance - Location is fantastic Nothing
- Hamed (10/5): Full time - Muy pocas cosas Mi gusto todo y vuelvo siempre a esta hotel porque los trabajadores son muy amables
- Natasha (8/5): Excellente situation, chambre confortable et propre. - Excellente situation, chambre confortable et propre. Pas de restauration dans l’hôtel.
- NANOU (10/5): -
- Marin (9/5): -
- Harald (8/5): It was ok and served my purpose - Central Ok
- TANGI (8/5): -
- Aeshah (10/5): -
- Peter (8/5): -
- Fadoua (4/5): Not bad - Location is great but the hotel with such a rate should at least have room service and some more facilities un room dining and better ameneties Room service and room ameneties
- Ghasem (10/5): Im happy - Room is good Service is ok
- Onatsky (9/5): -
- Fatos (10/5): Wonderful Hotel - Amazing Staff. Excellent manager. Ready for anything.
- Jaroslav (10/5): Очень приятный отель - Понравилось всё. Начиная от местоположения, прямо с видом на Женевское озеро и остров Руссо. Отличный номер, чистый, с удобной кроватью и очень теплый. Персонал-это само очарование. Очень дружелюбный и заботливый. Завтраки, доплатите, не пожалеете. Разнообразный и вкусный.В целом, очень уютно и комфортно, как дома. Такого нет
- Chris (9/5): - Location was geart!
- Nada (5/5): - موجود ب السنتر مايوفرون مويا ب الاوتيل
- Isabel (9/5): - Location! Confortable room & bath! Coffee in lobby. Nice view from room!
- Aylin (10/5): Great - The staff, the location Nothing
- Ievgenii (9/5): -
- BBear (9/5): -
- Sultan (10/5): -
- Tamar (10/5): 1. Beautiful view (we didn’t book a room with view); 2. Perfect location; 3. Polite staff; 4. Coffee machine and candy i - 1. Polite attitude: we spent one night and met totally 3 persons as they work in shifts as I guess) and all of them were polite. I have experience of traveling and I have seen the cases were people are laughing about who knows what and the customer thinks uncomfortable, sometimes the workers are complaining about work conditions with the customers and etc, but this hotel staff was polite with gestures and actions;
2. When I was told how much city tax should I pay, I thought 70, but it was 7 and the person at the receptionist guessed my worries about the big amount and explained that the amount was 7 and I relaxed;
3. Hotel was fine with decoration and I felt that the popular standards were followed as during New Year holidays there were present boxes and a tree and a horse that I have seen in other good hotels; Also there was a free tiny candy and it was fine because we arrived exactly after the flight and wanted to eat something g immediately and it was at the reception;
4. Room view was perfect: we ordered a common room but the hotel gave us a room a perfect view that made a feeling as we were involved in city life all night. There was no sound from the street as it seems the populations keeps silence, just we were part of city life as we watched the decoration lights on the bridge and streets all the night as the hotel is in the centre, while other hotels’ rooms (if not paying for view) windows have a look just on the wall of the other window or wall or ugly small inner court or similar area.
5. Room equipment: we had water, coffee machine and coffee and sucker and 1 candy for 1 person 1 night while in other hotels’ rooms are just water, also there were slippers and coats, those are not in other hotels;
6. As It’s in the centre at the great location, I shall definitely book it again.
7. Price was very appropriate, so it’s worth of its price.
- Cécile (9/5): - Emplacement extra ! Rien
- Daniel (10/5): -
- shota (10/5): -
- Aimilia (9/5): -
- ABDULRAHMAN (10/5): الشكر موصول للموظف الخلوق جدا Fontaine - قربه من السنتر
- MYKYTA (7/5): -
- Kamil (7/5): Genialna lokalizacja, super personel, tani parking przy hotelu. Wygodne łóżka - Lokalizacja Śniadanie to jakieś zlewki. Nie jest warte złotówki. Na przeciwko jest Starbucks.
- Igor (10/5): -
- Mohammad (7/5): - Location in everything and the view ofc . Staff are very friendly. Even though the hotel is old but it’s super clean and elegant. There’s so construction on the hotel . I couldn’t sleep well. This is in December 2025. Incase you are checking this comment later on.
- Ali (10/5): Jesika very helpful and kind , she checked in us in early morning and provide us all support even while check out - The location Nothing
- gilles (8/5): - Très bon emplacement devant le lac à l’endroit où la rue est piétonne, donc c’est calme
- stefania (9/5): Three days in Ginevra - Location and position hotel
- MOHAMMED (9/5): -
- Dr. Meshael (9/5): - The staff members are amazing and the service is very fast
The coffee station at the lobby is an amazing ideas I think it would be great if they kept it for the whole day All things are perfect
But I should point to one thing that they are not offering complementary water bottles every day like any other hotel that I stayed in before . Only two bottles upon arrival
- ADBUALAZIZ (10/5): -
- Michel (9/5): Bonnes prestations -
- ADBUALAZIZ (10/5): -
- MOHAMMED (9/5): -
- Pamela (9/5): Tranquila y agradable - Que está en la costanera del lago Leman y relativamente cerca caminando al centro histórico y a la estación de tren principal . Desayuné mirando el lago y tuve la suerte de que me tocó una pieza con vista al lago también La bata de baño tenía olor a humedad , como que hace tiempo no se ocupaba ...
- Khaled (10/5): - الموقع جدا مميز
- samer (9/5): All was very good - Everything Nothing
Photos