Crossbasket Castle, Hotel & Restaurant

Name: Crossbasket Castle, Hotel & Restaurant
Address: Crossbasket Estate, Stoneymeadow Road, High Blantyre, gb

Location: Crossbasket Estate, Stoneymeadow Road, High Blantyre, gb

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation with Stunning Surroundings
Located in High Blantyre, just 11 km from Hampden Park, Crossbasket Castle offers a lavish experience with its beautiful garden, free private parking, and a delightful terrace. Indulge in exquisite dining at the on-site restaurant or unwind with a drink at the bar.

Top-Notch Amenities for a Relaxing Stay
This 5-star hotel provides exceptional services including room service, a 24-hour front desk, and complimentary WiFi. Each room is equipped with modern comforts like a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even feature a fully-equipped kitchen.

Explore and Unwind
Guests can partake in various activities such as cycling in the picturesque surroundings of High Blantyre. With attractions like Sir Chris Hoy Velodrome and Celtic Park nearby, there's no shortage of entertainment options.

Ready to experience luxury and comfort at Crossbasket Castle? Book your stay now for an unforgettable getaway.

Policies

Check-in: 02:30 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Concierge service
Allergy-free room
Kid meals
Outdoor furniture
Fruits
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
24-hour security
Supervised childcare/activities
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Horse riding nearby
Vegetarian menu options available

Rooms Available

The East Lodge

2 King Beds and 2 Twin Beds
663-sq-foot individually decorated room, balcony/patio with garden views

Layout - 3 bedrooms, living room, and dining area
Relax - Outdoor private hot tub and fireplace; in-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV and DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Yard, safe, and free newspaper; cribs (free) available on request
Comfort - Daily housekeeping, climate-controlled heating, and heated floors
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room massage available
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Private spa tub
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Heated floor
- Private spa tub (outdoor)
- Travel crib
Castle Superior Double Room

1 King Bed
215-sq-foot room with garden views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV and DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking, pet friendly

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Turndown service
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Travel crib
One-Bedroom Chalet

The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
Castle Downie Suite

1 King Bed
322-sq-foot room with garden views

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV and DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking, pet friendly

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Turndown service
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Travel crib
The Gate Lodge

1 King Bed and 2 Twin Beds
463-sq-foot individually decorated room, balcony/patio with garden views

Layout - 2 bedrooms, 2 living rooms, and dining area
Relax - Outdoor private hot tub and fireplace; in-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV and DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Yard, safe, and free newspaper; cribs (free) available on request
Comfort - Daily housekeeping, climate-controlled heating, and heated floors
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room massage available
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Private spa tub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Heated floor
- Private spa tub (outdoor)
- Travel crib
Castle Lindsay Tower Suite

1 King Bed
807-sq-foot room with garden views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 35-inch flat-screen TV and DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Non-Smoking, pet friendly

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Turndown service
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Travel crib
Hotel Small Classic Room (not in the Castle)

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Castle Small Double Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Castle Large Double Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit offers 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Castle Junior Suite

This suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit offers 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Castle Tower Suite

Featuring free toiletries and bathrobes, this suite includes a living room, a private bathroom with a walk-in shower, a bath and a hairdryer. The 4 story suite features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden and river views. The unit has 1 bed. The upper floors of this suite are accessible through a staircase. Please note that 2 extra beds can be added upon request.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Castle Suite

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. This suite has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit has 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Cottage with Garden View

This luxurious bungalow provides a hot tub, a sauna and a fireplace. Boasting a private entrance, this bungalow features 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this bungalow also features a washing machine and a flat-screen TV with cable channels. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Three-Bedroom Cottage

This luxurious bungalow offers a hot tub, a sauna and a fireplace. This spacious bungalow comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this bungalow also features a washing machine and a flat-screen TV with cable channels. The unit has 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Carbon monoxide detector
Hotel Classic Room (not in the Castle)

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Hotel Deluxe Room (not in the Castle)

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Hotel Junior Suite (not in the Castle)

This suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Hotel Suite (not in the Castle)

This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Room in Eco Lodge

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
5 Bedroom Eco Lodge

Boasting a private entrance, this villa also includes 5 separate bedrooms and 5 bathrooms with a walk-in shower and a bath. This villa has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as fruit for guests. The unit has 5 beds.

Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector

Guest Reviews

Anne (10/5): -
Michaela (10/5): -
Yung Hing (8/5): Castle is very small. Value for money - Value for money Room is dated ( 90s style)
Michael (10/5): -
Jake (9/5): Peaceful retreat near Glasgow - Breakfast, room quality and staff are top draw. An excellent property. The evening meal wasnt perfect, still pretty good though. And the restraunt staff were brilliant. Hard to find a negative really.
Ceri (10/5): Simply exquisite!! - Beautiful hotel with exceptional service!! Outstanding dinner!! Nothing!!
Andrew (10/5): -
Sueatherdesk (6/5): Disappointing and overly priced - Thank goodness my employers were paying the £200+ room rate. Room was small, bed was ‘ok’. I’ve had much better in a Travelodge, no hot chocolate option with room beverages, no green or matcha tea (nespresso coffee and bottle of milk was good though). The bath plug leaked and gurgled loudly making a long relaxing soak impossible despite the nice bath salts! I couldn’t get the room temperature to reduce. The so-called ‘garden view’ was a huge excavated area with random piles pallets and ground work machinery lying around. Breakfast was meh!!! Tea was brought instead of the coffee I’d ordered. The replacement coffee was bitter and had clearly been lying around and the requested replacement pot was marginally less ‘old’ but hotter! The coffee pots clearly need scouring! Ayrshire bacon wasn’t! And was dry and overcooked. I suspect the sausage, black pudding, tattie scone , mushrooms and haggis had also been hanging around - but not, perhaps, for so long. The poached eggs were perfect. On the whole, a very disappointing and overly expensive experience.
Gillian (8/5): - Easy to find. Comfortable room well equipped. Trocadero restaurant had entertainment that didn't appeal and no alternative place to eat within the hotel.
Heidi (9/5): - Lovely setting, helpful people and the food was reasonable. Great bedding I think it's really more of a wedding venue than a hotel, but it was fine for one night.
Malcolm (10/5): Incredibley helpful and competent staff. - Although we were not staying in the castle, the neighbouring modern art deco style hotel was outstanding. Don’t be disappointed that you are not staying in the castle.
Veronica (10/5): Tranquil surroundings with exceptional service from all the staff - We had a lovely warm greeting as we entered the reception at the hotel from Ester. The room was beautifully designed and had all the modern emenities. The food in the restaurant was delightful and the service was impeccable. There is nothing I can think of
Daniel (10/5): Amazing stay, staff super helpful and the whole place is beautiful - Everything, it was absolutely stunning Nothing
Mary (9/5): -
laura (10/5): The best night away in a long time. Perfect - The staff were so welcoming. Food was delicious. Nothing
Olivier (9/5): -
Parky1Glasgow (10/5): Absolutely Stunning! - We were very impressed with the warm welcome from Lucy and Esther. This was our first visit to celebrate our special silver anniversary. The rooms were beautiful and we had a lovely balcony. Our bed was very comfortable. Loved the Nespresso coffee machine and selection of speciality teas. We also liked the large bathroom with separate bath and shower and all the luxury toiletries. We spent a hour or so walking round the grounds and we enjoyed a drink in the castle. To the right of the castle entrance there are some stairs and if you go down there is a lovely little river with beautiful views of the castle if you look back. We opted for dinner at Foveran’s restaurant. The food was amazing! The star of the show was the lamb for mains and baked Alaska for dessert. Special thanks to Lisa the restaurant manager, who was friendly and very attentive. We all were very impressed with the bar which was shaped like a pineapple and the lovely decor and theme of this restaurant. Ot had a nice ambience and relaxing feel. We also enjoyed a fabulous breakfast the next morning. The choice was unbelievable. Nice touch to also be able to enjoy salmon, charcuterie, breads, smoothies, Prosecco, Bloody Mary, pastries and the cappuccinos from the bean to coffee machine were fab. I had the full cooked breakfast and it didn’t disappoint. All in all we had a wonderful stay and it was incredible to find such luxury in Blantyre. After some building works and the SPA is complete it will be perfect. The staff were brilliant and we will definitely return. Well done!
Clare (10/5): -
Isabel (9/5): A hidden gem of a luxury hotel. Trocaderos on Saturday night and Sunday afternoon was absolutely amazing from the food, - Level of detail was exceptional throughout the hotel Nothing comes to mind
Dawn (10/5): -
samanthamM3268YM (10/5): Magical - My family and I stayed in the gate house on the castle property. What a wonderful experience! It had every amenity possible. Two bed two bath, a sitting room, a sun room, we'll appointed kitchen, a steamroom, sauna shower and giant bath tub as well as a garden with a hot tub. I highly recommend getting a massage. Jo Ann came to us and set up in the large bedroom. It was the best massage and facial I've ever experienced. The staff were very accommodating, even changing our dinner reservations for us as we lost track of time exploring Staying at Crossbasket exceded all my expectations.
butlerbh0y (4/5): Very Disappointing Stay - I recently booked a one night stay to celebrate my wife’s 60th. We had previously stayed in March 2026 and apart from a few minor issues which were rectified swiftly our stay was very enjoyable and we were excited and really looking forward to return to celebrate my wife’s 60th birthday. Check in was quick and friendly and as Hilton Diamond members we were upgraded to a king deluxe room 205 which was the exact same room we were assigned the last time we visited so we were really pleased as we loved the room the last time around. When we arrived at our room none of the electronic key cards would open the door. We had the very same issue the last time so this is clearly an issue that needs looked into in more detailI. As I have atheist in both my hips and knees,my wife went back down to reception to get both key cards re-programmed whilst I had an uncomfortable 5 minute wait standing outside our room door. We had booked a dinner reservation at Foveran’s for 7 pm as Trocadero’s was not open on a Wednesday. We had dined at Trocadero’s during our last visit and it was sensational. We both like to look at the food choices ahead of any food reservations and looking at the hotel website we noticed that Foveran’s had a Spring Dinner Menu advertised. The menu listed a number of starters, mains and deserts along with a Market Menu which was available between 6 - 9 pm and offered a limited menu of 2 or 3 courses for a set price. After looking through all the options we both preferred the choices on the Market Menu as they suited our palate better. When we arrived at Foveran’s for our reservation we were greeted by one of the waiting staff who ushered us to our table. The table we were assigned was just off the bar which normally wouldn’t be a problem but there were a group of around 8 other guests having a drink at the bar before their dinner and we felt they were virtually standing over us and intruding into our space. After sitting uncomfortable for around 5 minutes we asked one of the waiting staff if we could be assigned another table. He said that we had been assigned that table for a reason but reluctantly agreed to move us to a quieter part of the restaurant. I would have expected anyone that works in the hospitality industry to have noticed the issue with crowding at the bar and assign us a seat elsewhere as It was obvious this was the only table in the restaurant that was affected by crowding at the bar. The restaurant had plenty of free tables available so not sure what the issue was. When we were sat at our new table we looked at the menu and noticed that the Market Menu was not available on the menu. We spoke to one of the other waiting staff and we were informed that that was the only menu they had available. I informed the lady that the Market Menu was listed on the hotel website. She said she would go and check. She came back a few minutes later and said the menu we had was the only one available. I reiterated why is it listed as a Spring Menu on the hotel website if it’s not available. She said I will go and speak to a manager. As we had previously picked out what we were going to order and felt like our opinion was being dismissed I said to the lady that we would just not bother eating in the restaurant. She had already went away once and not sure who she spoke to but there is clearly a disjoint between what is advertised and what is available. We both felt that the attitude of the waiting staff between the seating arrangements and the menu mix up made us feel we were not valued as guests. This compounded with us not really fancying anything else on the menu and we had both lost our appetite by this time so we left. Before heading back to our room we swung by reception to register a complaint. The lady at reception was very apologetic and took note of our issues. Around 10 minutes after we arrived back in our room we received a phone call from the duty manager who was very apologetic and offered to honour the Market Menu and would compensate us with a glass of champagne each as an apology. She explained that the website was misleading and should not have displayed this menu. I found this quite disingenuous as it clearly stated Spring Menu on the website so why go to the bother of creating a Spring Menu with a Market Menu (see photo attached) and then say it was a mistake. I would expect a hotel of this stature to keep their website up to date with accurate information. For clarity the menu was still advertised on their website 2 days after our visit but has since been taken down. We decided to decline the offer to eat in the restaurant as we had already changed out of our evening attire and with everything that had went on we had lost our appetite. Furthermore, my wife was extremely upset that her 60th birthday meal had been ruined in such a way. A short time later the duty manager came to our door and hand delivered 2 glasses of champagne and a small cake on a plate with a happy birthday message written in chocolate for my wife. Although this gesture was very appreciated it did not fully compensate for what had incurred earlier. After having an exceptional experience during our last visit we had high expectations this time around especially as we were here to celebrate my wife’s 60th birthday. Sadly, the restaurant experience has left a bitter taste in our mouths resulting in a very disappointing experience for us both. Although the duty manager did try and rectify the situation the damage had already been done. This hotel and venue has the potential to be an exceptional 5 star facility however, they need to address the service issues first. Since our visit I’ve noticed similar comments and complaints on reviews regarding poor service which needs to be addressed. Service staff need to be able to read the room, address and resolve issues as they happen and value their customers. This will only happen through proper training and engagement with their customers along with an experienced Maître d'hôtel to pull it all together. I emailed the General Manger on the day we checked out of the hotel but he didn’t even afford me the courtesy of a reply so it is highly unlikely we would stay here again.
Stuart (9/5): Beautiful hotel, modern extension is a beautiful place for a short stay - Beautiful setting with lovely gardens, such a contrast between the castle and modern sleek extension. Modern extension gives you everything you would want from a hotel short stay
Karry (10/5): Flawless elegance - we loved everything about our stay here - the staff and hotel are just perfect - It was just superb on every level
Anne (10/5): Excellent - highly recommended! - Everything!
Sophie (10/5): Perfect - Super modern and clean grounds were beautiful Nothing
Fiona (10/5): A rare retreat where everything was exceptional - It seemed far away from the hustle and bustle Nothing
Neil (10/5): Lovely - Excellent hotel. The staff are amazing. Food excellent. The food is quite pricey.
John (10/5): -
Joe (9/5): -
Jeremy (10/5): Staff are amazing - Beautiful
Stephanie (10/5): -
707frazerm (10/5): Faultless - My wife and I took our newborn son to Crossbasket in order to celebrate his arrival. It was a fantastic experience from start to finish. The staff were all very personable and it felt as if they already knew why we were there. They also went the extra mile with nice little personal touches like a note of congratulations at afternoon tea and the manager even came over to introduce herself and offer the hotels congratulations. The grounds are stunning and immaculately kept with great attention to detail. Our room was fantastic, as was our lovely dinner in Foverans restaurant. We've been fortunate enough to stay in some of Scotland's most reputable hotels but the customer service here was the best we've experienced. I really can't find fault with this place and with the introduction of the Lodges and Spa later this year I think it will take it to another level. I can easily see it becoming one of the most popular places to visit in the west of Scotland.
alisonwP4404EL (4/5): Very disappointing - We stayed overnight on 11th April. It was to celebrate my 60th birthday which was that day. My husband had booked a Junior Suite in the castle back in November. About a week before my birthday he received an email from reservations saying they could no longer honour the suite booking in the castle and tried to persuade him to move over to the new annexe which he refused as he wanted it to be special and for us to stay in the castle itself, so we were downgraded into a superior room instead. On arrival we were met by a very nice gentleman who upon checking the reservations couldn’t find any note of a booking for us. My husband assured him we were booked in so he called the manager who found our booking so we were escorted to the Peter Room which was beautiful. What followed after that was a catalogue of disappointments however. We went down to the bar which only had 2 other guests in it at the time and ordered some gin and tonics plus some tea and scones. We were told ‘oh I don’t know if we can do the scones, I’ll have to check with the kitchen’ - given that afternoon tea was being served in the castle to multiple guests we thought it was a strange response however we did eventually get them. The gin and tonics took 20 minutes to arrive however! We also had a couple of drinks in the bar before going over to dinner and again the service was painfully slow (with no other guests present). On arriving at Trocadero we sat in a booth and waited for someone to take our drinks order for about 10 minutes and then had a long wait for the drinks to actually arrive. On sitting down for dinner in the slightly chilly terrace area (no option was given to sit in the main restaurant area at the time of booking almost 6 months earlier), we found ourselves largely ignored by the staff. Our guests and my husband ordered steak (tasty but poorly presented) however I unfortunately chose to order the monkfish on the bone. It arrived after the steaks and it was lukewarm at most so I sent it back to the kitchen. It returned quickly with lobster bisque poured all over the top (not how it was originally served) and on taking a bite it was tepid. I couldn’t believe that I would have to send it back a second time so I asked my husband to check it and he agreed it was almost cold. On the first two occasions it was served on a roasting hot plate which was obviously done to try and heat it back up. One of our guests had to get up and find a member of staff to get them to speak to me about my food for the second time as they were nowhere to be found. I told them that they were ruining my 60th birthday and I was not prepared to pay for the fish (which we didn’t) I was informed it was being removed from the bone to ensure it was hot. When it did arrive back, I sat and ate alone as everyone at the table had long finished their food but sadly the fish was now ruined. It was roasting hot but tasted like rubber. I opted not to say anything else as we had already decided to complain. I have never had to send a dish back to the kitchen twice in any restaurant I’ve ever visited and it’s very clear that the chef doesn’t know how to cook fish. We ordered some coffees and I asked for a large Baileys with ice. The coffees arrived along with a Baileys coffee. The staff couldn’t even get a simple drinks order correct so I sent the coffee back and my Baileys eventually arrived with a side of ice in a glass! In general, the service was appalling and the food was poor. We went back over to the castle for a nightcap and met the very nice night porter who knows how to make a drink and gave us perfect service while our friends waited for a taxi. My husband has complained to the manager in writing and to date has not received the courtesy of a reply so I decided to add my thoughts here. Obviously my husband spent a lot of money on an overnight stay in a downgraded room with poor service and in my case pretty appalling food. I won’t recommend it to any of my friends which is a shame as I had previously enjoyed a couple of lovely lunches in Forevans. I was so disappointed in the stay and it totally ruined what was supposed to be a special occasion.
paulbP9024XD (10/5): Birthday Breakfast Review. - Booked a birthday breakfast for my wife at Crossbasket Castle. Stunning experience. Food was exceptional, service and surroundings to match. Very reasonably priced considering how beautiful the restaurant was. Would love to come back and do the same again for an evening meal. Thank you Crossbaskets.
ian (10/5): Perfect in every way - Excellent, could want for nothing, N/A
karen (8/5): -
Elizabeth Reilly (8/5): Beautiful and luxurious stay but food let it down . - Beautiful setting. Lush hotel. Lovely bedroom Food was a hit or miss. Soup was tasteless. Eggs Benedict was worst ever had. The muffin was not grilled. Soft and doughy. Served on cold baked ham. Not bacon then a hard poached egg on top. Whole breakfast was lukewarm! Porridge was lumpy ? Who can’t make a descent pot of porridge in Scotland !
Helen (7/5): It feels like an American Country Club - it’s not to everyone’s taste. - It was located near to where we needed to be for a family event. Staff vigorously pushing the dinner entertainment package: 2 emails pre-arrival, one phone call pre-arrival and two mentions on arrival face to face at check in. We were only staying in the area for a family funeral. It really was not appropriate to be so chased.
Robert (8/5): Really special place. Great stay if you want to feel pampered. Room was great with a nice spacious balcony. - Stunning setting. Blantyre never looked so good! Nothing really. Some building work going on, but no big deal. There is no pool on site, but aware they are building a spa.
Angus (10/5): -
ScotlandTravel-lover (6/5): Foverans Lunch Disappointing - We went with friends for lunch in Forverans restaurant. Service for a 5 star hotel was poor. Left standing for 5 mins before someone came to take our coats and show us to the table. When our friends arrived we had to wait on a drinks order being taken and only after we caught the attention of staff. The food we ate was good but the menu is very limited . We live locally but will not be back as not a big enough choice on the menu. Drinks on the expensive side.
Jennifer (10/5): -
Justin (7/5): The property would benefit a covered walkway. Consider priortising your customers who pay extra for your old rooms. And - Its charm and character - the staff were really nice people. Having to walk from the main castle to the new dining room in the rain for breakfast. Also the lack of apology for the false fire alarm through the night. Having to wait 15mins for the receptionist who was having to sort out breakfast room service for another client, to check us out (we didn’t even know that was possible until we checked out - would have saved us getting wet!)
Mcnamara (7/5): - Castle grounds Its misleading about it being an old hotel.. felt a bit manipulated by booking .com
GEORGINA (10/5): Well situated just off the motorway, beautifully clean, well proportions rooms everything you could wish for plus the mo - I loved everything about this hotel, especially Trocaderos! Nothing
Dream469247 (2/5): Disappointing - Was a brunch soul afternoon service was awful no staff , what little staff there were chaotic. Food services was good but had to ask for utensils. Was not organised. If having a wedding would check out drinks service first. Also tried to get rid of us as they wanted to close venue
FarAway08175816689 (10/5): Afternoon tea treat - Treated to afternoon tea by friend for my birthday . What a lovely experience. Beautiful surroundings very attentive and friendly staff and food was lovely . Highly recommend and would definitely recommend return in future. Staff are a real credit to the hotel .
Gspeirs74 (10/5): Great afternoon tea choice - Took my mum for a mother's day afternoon tea, an excellent experience. Our first time at Crossbasket. The food was lovely, home made and not too much. Beautifully decorated and lovely grounds, unfortunately still too cold to walk around in March but will return in warmer weather!
Ahmad (10/5): -
Voyager14807 (10/5): Wellness Day - Thoroughly enjoyed my day and left feeling the best I had been in ages. Stuart and Clare were so friendly and worked well together making the day very streamlined in the activities. Enjoyed trying out journaling, yoga, sound bath and breathing techniques. As well as plenty of refreshments and a lovely lunch. Our group jelled really well and quickly making the atmosphere relaxing and comfortable. I will definitely be rebooking.
Irenee1972 (10/5): Wellness in great venue - Brilliant day from start to finish. Great venue with hot and cold drinks, lunch and facilities all top class. Stuart and Claire lead us through various wellness techniques in a friendly, supportive and relaxing manner. Would book again!
R6141YFjennifera (10/5): Relaxing Wellness Day - I attended the Wellness day after a panic attack and really needed to reset my central nervous system, and this day at Crossbasket Castle was just what I needed. We started with a welcoming spritz and some guided journaling, I’ve never been one for journaling but I wrote about 17 pages full ha! Then moved through deep breathing, somatic movement, Wim Hof breathing techniques, yoga, and finished off with a relaxing sound bath —it was exactly what my mind and body needed. For lunch there was a help-yourself deconstructed Caesar salad, soup, sandwiches, and trays of fresh fruit, which felt nourishing without being heavy. As a coeliac, I couldn’t eat much and was worried about cross-contamination, having my own individual lunch would have been safer, but the others absolutely loved it. Clare and Stuart led the day with such kind, friendly natures, listening to what we needed and adapting the day to suit us. I left feeling calmer, more in control, and with some lovely new friends. Highly recommend!
kimberleysF9078QB (10/5): Wellness day - Fantastic, relaxing wellness day! A day to recharge and bring my nervous system back into balance. Stuart and Clare are fantastic at guiding the day to help you get the most out of it, and the lunch was amazing!
Flyer37176499365 (6/5): Foverans Restaurant - We visited Foverans recently and had a mixed experience overall. The biggest positive was the food — it was absolutely amazing and very good value for money. The quality of the meal itself was hard to fault. Unfortunately, the service let the visit down. The staff looked quite miserable and the overall service felt poor. Our cutlery had not been properly reset, there was a dirty napkin on the table, and we had to keep asking about the gluten free options rather than being given clear information from the start. The gluten free choice was also disappointing, with very limited options available — being told I could have a prawn cocktail was not ideal. It’s a shame, because the food and pricing were both so good, but the lack of attention to detail and poor service took the shine off the visit.
Bartholomew (10/5): -
Morna (10/5): -
sharon (10/5): - Staff are totally amazing . Very welcoming. Location is in a very tranquil environment. Castle is stunning with beautiful artwork . Bedroom is so comfortable with balcony .I was in the deluxe room . Food in restaurant was amazing..relaxing jazz music in background. Then jazz band at 7pm. I was in my glory. I could easily move in here.. I lover everything. Absolutely No complaints.
Aileen (9/5): -
Sacha (10/5): -
Tina (7/5): Lovely property and kind staff, but guests staying in the castle should not need to walk across a car park go to the “ne -
Strabrick (8/5): Good but service could be better - Had dinner for the second time here with friends. Had been here in November for my husband’s birthday and loved it, cosy, romantic, good service. However this time just ‘good’. We were sat down at a bar table immediately but no drinks order was taken, the host just walked away, no menus to peruse etc, we waited a bit for a drinks order to be taken then the drinks took 25 minutes to come, so sat a a table with no drinks order or menu to keep us occupied. We were taken to our table around 45 minutes later and again were seated with no menus, another wait, the menus are far too big for the tables. Eventually we got our food, I had a the smoked salmon starter which was nice apart from the red onion on it, odd combination. The main meal was good, monkfish. Only one bread roll came out for 4 people also. Service was slow and I’d say for the type and cost of this restaurant the service is not at the right standard. Serving from the wrong side, clearing from the wrong side, used plates not carried and cleared the way you would expect from a restaurant of this cost. The restaurant is beautiful and the staff were lovely but it needs to up its game to match the surroundings and cost to make it amazing. The entertainment is a great bonus.
michaelwS578KJ (2/5): Not wonderful - My wife and I were given a £100 voucher at Christmas and decided to spend it in the restaurant on the occasion of our wedding anniversary. On arrival I presented the voucher and we ordered the three course lunch plus drinks . It was a reasonable meal although the main was pretty average certainly not as good as on our one previous visit . I asked for the bill which I felt was a bit steep at £82 and asked if they would deduct it from the £100 voucher , the waitress came back and said if the bill was more than 75% of the voucher we couldn’t keep the balance for a future visit but could add some drinks or whatever to the bill . This was not explained to me on arrival and we decided to leave without further items ordered , basically down £18 , I am livid that we have been treated like this , it won’t be a surprise to know we won’t be back . I’ve never come across this before and will certainly not be recommending this restaurant.
MargaretJ608 (8/5): Expensive Wine - We went there for a 70th birthday lunch (booked beforehand) As none of us had been for a meal there before we were excited! The place is lovely beautifully laid out clean and most of all relaxing We were seated menus out then we were asked for drinks as 4 of us wanted wine we decided on a bottle Sauvignon Blanc It was lovely we had our meal (2 course lunch) which was beautiful Fortunately we decided against more wine or coffee) when we got the bill it was £70 for a bottle ( we didn’t get a wine list beforehand) We were stunned really We paid and left Everything else was just lovely but that definitely left a sour taste definitely felt as if we had been ripped off !!
Jason (9/5): Great staff, would definitely go back. -
f2s (8/5): No expence spared, so pay up! - Everything about this huge venue has been expensivly tastefully styled. The Castle has only 9 bedrooms there are 40 in the new block. Ours (1) was huge and comfortable but why it was all cream and white with a loose carpet, and loose fire surround I dont know. It screamed out for wallpaper, which the bathroom has. Fabulous curtains, bed, and views down to the river and trees. Our bathroom was superb, but the extractor did not work,with the biggest fast fill bath and hot towel rail etc.etc However when the second evening we found no hot water or heating (after some electrical work) my evening was VERY spoiled. If only the duty staff could have apologized, but NO ! The river and the express way do create back ground noise, and the charming dinning rooms in the castle are seldom used, you need to cross the large car park to eat at Foverans & Trocederos (end of week only). The Castle is charming but the bar less so. I wish there were a guests sitting room! We climbed the 14c Tower stair and viewed that suite but it is greatly modernised. Our dinners in Foverans were very ordinary and the menu disappointing. But breakfast was much better. We found the wine list way over priced. Building of yet another vast extension , the Spa, goes on. Such a shame that this incredibly smart hotel/estate has so little atmosphere. It is in fact only designed as a Wedding Venue.
Jon (10/5): Amazing place to stay - The whole place is perfect
Jon (10/5): Like something from a movie - Rooms were huge and spotless. The whole place was kept immaculately
LindaJ01 (10/5): Perfect experience - Was given a gift voucher for my bday by my colleagues. I attended with my husband for an overnight stay with the dinner at trocadero’s package. I loved every minute from check in to dinner, bfast and departure. It was a lovely and special experience. We had afternoon drinks in the castle bar and a wander by the waterfall before getting ready for dinner. Dinner was very good, we had lovely starters and chateaubriand which was perfect. I was concerned the portions would be small but didn’t find this to be the case. I had plenty to eat as did my husband and could not make desert. The entertainment in the restaurant was fab I especially enjoyed the interaction with the amazing dancers. Something bit different and gives Tracadero’s a very unique feel. I thought the whole experience was excellent value for money, it does feel 5 star. I think the addition of the spa will elevate this hotel but probably the price as well. I hope I will be back.
Ralph (10/5): Absolutely tip top -
mrssusang2017 (10/5): What an amazing hotel - The luxury of this hotel is the best. Professional friendly staff , the restaurants serve the best quality food and the choice is phenomenal . All the extras . I have eaten in Michelin starred restaurants with less Enthusiasm . The kitchen has been trained by Michael Roux and you can tell by the quality and presentation. Every single detail is exceptional.
Amanda (10/5): This place is a hidden gem. First class service from a place I didn’t even know existed. Our stay from start to finish w - Hidden gem. Beautiful property with excellent maintained gardens Nothing
Sacha (10/5): - Le grand luxe
Lisa (10/5): - Amazing hotel and restaurant
N888CLA (10/5): Pure Luxury & amazing service - We stayed for one night with friends. From just walking up to the door to head to reception I could already tell it was going to be beautiful. The decor is stunning throughout, immaculately clean you can tell a lot of thought and money has been put into it everywhere I looked I just kept thinking wow. The lady who checked us in was lovely, so friendly and welcoming, we had everything we needed in our room which was beautiful. We had drinks in the bar which is gorgeous the staff were really friendly. We spent the evening at Trocadero’s it’s one of the best nights we’ve had. Again the staff are so welcoming and friendly, the entertainment was fantastic such a variety loved every minute of it. We sadly didn’t make it over to the castle which I was keen to see but we just were too settled in the bar then at Trocadero’s. Really can’t wait to come back, slightly concerned the prices will increase once the spa is complete but at the moment I’d say it’s really good value for money.
Gazzor72 (10/5): A real classy place. Definitely try Trocadero - Hotel, food and service really good. Extremely impressive place. They obviously spent lots of money. Will return. (One thing I didn’t like which is becoming a thing now is, I was asked if I wanted to leave a service charge on departure- I had previously tipped for drinks and separately for food. The service charge for a hotel in general should not become a thing here. We aren’t the USA!)
Roadfartravelled (8/5): You need to do something about the dinner chairs. - This was our first visit to the hotel. The hotel itself has an old world charm. We booked a Michel Roux cookery demonstration and lunch and were welcomed with tea and home-made biscuits. The demonstration and lunch were first class and tables were set elegantly in keeping with the setting. The only complaint I have is the seating for the demonstration. The chairs were the most uncomfortable I've sat on, not good for posture or anyone with back issues and crammed together like sardines. I felt very unconfortable with my arm touching the stranger's next to me and had to maneuver slightly forward to make some room. I can't say what it would be like for just dinner or an overnight stay but maybe a bit too old fashioned for my personal taste.
angelbobby (10/5): Just wonderful! - Wonderful, from start to end we just loved our overnight at Crossbasket and would highly recommend for a special occasion. The small touches such as having a birthday card in our room to sending a Happy Birthday treat to the table were lovely. Food dinner and breakfast was outstanding, and the entertainment were superb too. The staff cant do enough for you, all were friendly and a credit to hotel. We will def be returning.
seanbF8030JP (10/5): Not even checked out yet and feel like I need to review this place - I don't leave reviews often but I feel I need to with this hotel. Firstly the hotel is unbelievable, pure luxury. The foyer, the restaurant, the rooms - all stunning. I stay in a lot of hotels and this is easily up there with the best I have visited. But the service somehow tops the setting. The people working within the hotel are so friendly, attentive and professional. Little touches like bar snacks while you have welcome drinks - then being shown down to your table for the evening. A fruit bowl at breakfast, followed by a pastry basket. The fruit and chocolates in the room. All this doesn't go unnoticed. The evening entertainment was classy while not being in your face and still allowed you to enjoy your meal as it goes on around you. My only negative is that this hotel is 15 minutes from my front door. Because I will end up in here again and again.
Peter (9/5): -
R9051ZWangelah (10/5): Luxurious and relaxing break in beautiful surroundings. - Beautiful hotel with exception decor, attention to detail and cleanliness. We booked 2 x accessible rooms in the main hotel building as travelling with my elderly mother. We were both blown away by the size and amenities offered in the rooms. Reception staff were very pleasant and helpful, especially Emma who remembered our room number and checking regularly that we had everything we need. Restaurant staff were also amazing and very attentive without being overly so. Lovely bar and seating was available in the main castle building giving a lovely change of scenery during our stay. Will definitely be visiting again.
562meelim (10/5): One of a kind Top class luxurious experience - No words can describe what a wonderful stay and experience I had with my maid of honour and my two bridesmaids a night before my wedding. It delivered, and exceeded all my expectations. The luxury lodge we had was exceptional, the best champagne afternoon tea we have ever had anywhere, the drinks at the lounge, the attentiveness and friendliness of the staff, the breakfast and the hot food choices, all exceptional. We had an absolutely amazing time and thank you so much for all the staff for making us so welcomed and special. One of a kind ❤️
Tony (5/5): This was the 2nd visit, the 1st visit could not fault however the most recent which was 27th December standards had dro - Location excellent, food good, trocaderos excellent Booked a castle room, booking website said there was tea making facilities with room, however there was not, called reception who tuned up with tray, however when checking out they charged us £13 for this which I thought was shocking considering we paid £260 for room.
Kevin (10/5): -
Steven (10/5): - Everything. Just perfect. Nothing.
Catherine (8/5): Beautiful hotel, lovely staff. Would be better if alternative options available for dining. - Beds were comfortable, location was great, layout of hotel was great and it was very stylish and clean. Only negative was the dinner option was high end dining when we wanted something more informal.
roberta (10/5): -
maria (10/5): Perfect stay in a lovely hotel. - The Crossbasket castle/hotel was absolutely beautiful! The staff was extremely friendly, and the room was stunning. We were delighted to find a lovely fresh fruit platter and delicious chocolates waiting for us when we arrived. The bed was comfortable, and the room was quite large. I can't say enough about the breakfast which was included with our stay. We were greeted with an extensive menu which was cooked to order as well as a nice selection of fruit, pastries and delicious coffee. The staff arranged for taxi service which I felt was reasonable. However, be warned that the return taxi fee will be double. Therefore, I would recommend uber which is significantly less expensive. We had an absolutely delightful stay! Our only regret was not staying longer!!! absolutely nothing! Our stay was perfect:-) We would highly recommend this hotel to anyone and as previously mentioned, wish we could have stayed longer!
Zeynep (8/5): -
Dave (10/5): A must stay. - What a place. Highly recommend
Philip (10/5): Great stay , would come again - First class food, facilities and rooms It’s not clear when booking that the room is in the hotel next to the castle not in the castle
nobodytoknow (10/5): Good value with confident service and a excellent dinner - I stayed for two nights on a 2-for-1 B&B offer, paying £300 in total, and at that price this was excellent value. I was in Castle Room 7 on the top floor (there's a lift), which is genuinely large and beautifully furnished, with proper space to relax rather than just sleep. The en-suite is walk-in shower only, so if a bath is essential I’d recommend checking in advance, but the shower itself was excellent, with a proper rain head, good pressure, quality toiletries and a flannel provided. Turn-down service was thoughtful and included both milk and dark chocolates. The public rooms are a real strength of the hotel: calm, well-proportioned spaces with a relaxed, grown-up atmosphere. Staff across reception, bar, and restaurant were confident, personable, and happy to chat without being intrusive, which made a big difference to the overall feel. I felt the staff would do their best to met any reasonable request. Dinner on Monday and Tuesday is served in the Palm Court style restaurant, Foveran’s, which suited a quieter, more relaxed evening perfectly. From Wednesday to Sunday, dinner is served in Trocadero’s, which features live music and attracts non-residents, so the atmosphere is likely to be livelier later in the week. The dinner was very good; the game pie was genuinely excellent and piping hot, easily the highlight of the meal. When the restaurant became busier later in the evening, I was initially seated near the bar area, but on mentioning it I was moved immediately and without any fuss to a quieter table, which was handled professionally and appreciated. Wine pricing was sensible by hotel standards, and the final bill for dinner, a bottle of wine, bar bill and even a packed lunch came to £145, which felt fair rather than inflated. A few minor points worth noting. Castle rooms do not have mini fridges (newer block rooms do). Breakfast is served in the newer building, which means a short walk from the castle. Also, the Bloody Mary breakfast bar has withdrawn following a change of policy, although it is still referenced online. Updating the website would help manage expectations. Overall, this feels very much like a destination hotel, particularly well suited to leisure stays, celebrations, and events such as weddings, which clearly form a big part of its character. It’s less obviously aimed at overnight business travellers, but for a relaxed castle stay booked sensibly, the value, service, and atmosphere were excellent. I would happily return.
prol25 (4/5): 4 Star at best. - The Castle itself is absolutely stunning, and the reception staff were warm and welcoming. Unfortunately, that was where the positives largely ended, as both our accommodation and dining experience fell well below what we would expect from a five-star property. We stayed in the Castle Clark Suite (No. 5). While the room has a classic charm, it is clearly in need of refurbishment. There were wobbly tables, broken lamps, and missing grout throughout the bathroom — details that detract significantly from the experience and are not comparable to similar castle-style hotels in Scotland. The TV placement was also baffling, hidden inside a drinks cabinet whose doors don’t open fully, making it uncomfortable to watch unless sitting directly in front of it. On returning from dinner at around 11:30pm, we discovered the bedding was covered in hairs and lipstick stains. As it was late and we were exhausted, we reluctantly cleaned the bedding ourselves using a lint roller rather than calling reception — something we should never have to do at this level. To make matters worse, the green emergency light above the door next to the bed was extremely bright and disturbed our sleep throughout the night - if you need darkness, this isn’t the room for you! Dinner at Trocaderos was equally frustrating. We arrived for our reservation and were seated at the bar for a drink, which seemed reasonable at first. However, after waiting over an hour — and hearing another couple complain about the same issue — we were finally taken to our table. We were then informed that the fish of the day was unavailable, although lemon sole was offered despite not appearing on the menu. When I asked about the halibut (a separate menu item), I was told that had also run out. In fact, around half of the non-grill main courses were unavailable, which is extremely embarrassing for a chef-named restaurant. When I then tried to order the spatchcock chicken, I was told that had also run out and would need to be substituted with chicken breast. By this point, the situation had become quite laughable. While the food we eventually received was pleasant, it was nothing memorable and not what we had desired. Dessert was the final let-down, with the tiramisu, you guess it, also having run out - provisions are just shocking! Overall, while the location and building are undeniably beautiful, the experience does not justify a five-star rating or price. Poor room standards, cleanliness issues, and a disorganised dining experience to boot - will not be back!
Edoardo (10/5): Soggiorno magico in hotel a 5 stelle con vista sul castello - Luogo magico, la nuova struttura che hanno costruito davanti al castello e magnifica è rispecchia al meglio tutte le qualità di un hotel 5 stelle. Abbiamo cenato al ristorante del hotel e abbiamo trovato la cena impeccabile. Sia il castello che il Parco attorno sono tenuti in modo impeccabile. Ci saremmo fermati volentieri altri giorni. Ci toneremo sicuramente! Tutto perfetto
J1965DEalanm (10/5): 3 day hogmanay stay - I had an excellent experience at the Crossbasket Castle Hotel and would highly recommend it. From arrival to departure, the standard of service was exemplary. All staff were professional, courteous, and attentive, ensuring that all needs were met promptly and efficiently. The hotel is immaculately presented, with a welcoming and refined atmosphere throughout. The accommodation was comfortable, quiet, and exceptionally clean. Dining at the hotel was a particular highlight; the food was of outstanding quality, well presented, and served with great care. Overall, the Crossbasket Castle Hotel provides a high standard of hospitality, combining comfort, quality, and professionalism. I would not hesitate to return and to recommend it to others.
DenKel7 (6/5): Stunning venue - I would like to start this review by saying we had a lovely late lunch in the beautiful Foveran's restaurant on Hogmanay and I would really like to be providing a higher score however there were a number of small issues over the course of the meal. We had to ask to order drinks, we had to ask for a kids menu twice, our starters arrived before our wine, we had to top up the wine ourselves over the course of the meal, one of the mains was incorrect (very quickly resolved) and the fire alarm went off (not anyones fault, granted). One or even two hiccups are acceptable but not all of those in a venue striving to achieve fine dining status. We can only assume the staff on the day were a little distracted with the preparations for the Hogmanay party later that evening. On the plus side, the staff were all fantastic, the food was delicious and the venue itself is beautiful as previously mentioned. I wouldn't recommend people stay away, quite the opposite in fact.
Kala (10/5): -
Sarah (10/5): -
Thomas (6/5): This is a nice hotel but would not agree it is worth the price we paid - We liked the room that we got moved to, which technically was a downgrade... Value for money. The room in the castle was dirty and dirty and did not smell nice. We had an opened bottle in our fridge that someone drank from. There were no available tables for dinner the night we got there until 8:30pm and no one asked if we wanted to book.
Richard (9/5): Wonderful experience. - Upgrade to suit. Felt like royalty. Rooms maybe need a little love. Wallpaper coming off the walls. TV cabinet door broken.