SpringHill Suites by Marriott San Antonio Northwest at The RIM

Location: 18119 Talavera Ridge, San Antonio, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Studio, 2 Queen Beds, Trundle Bed

  2 Queen Beds and 1 Double Sofa Bed

  420 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with premium channels and Netflix

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Free local calls, double sofa bed, and safe

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and fresh towels every 2 days

  Accessibility - Visual fire alarm

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Limited housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Wheelchair accessible
  • Free Local calls
  • Separate sitting area
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair

• Studio, 2 Queen Beds, Trundle Bed (Mobility/Hearing Access, Roll-In Shwr)

  2 Queen Beds and 1 Twin Trundle Bed

  420 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch Smart TV with premium channels and Netflix

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Free local calls, double sofa bed, and safe

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and fresh towels every 2 days

  Accessibility - Visual fire alarm

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Limited housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Wheelchair accessible
  • Free Local calls
  • Separate sitting area
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair

• Studio with Two Queen Beds, Sofa Bed and Trundle Bed - Hearing Accessible

  Providing free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Studio with Two Queen Beds and Sofa Bed

  Featuring a flat-screen TV, this room also comes with a microwave and refrigerator.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed

  Featuring a flat-screen TV, this room also comes with a microwave and refrigerator.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed - Hearing Accessible

  Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Michael (10/5): -
• Andrea (10/5): -
• Lopez (9/5): -
• SULEIMANJI (10/5): -
• Golden (6/5): Overall it was good! The breakfast every morning is so nice! We would stay again. - Conveniently next to Lifetime Fitness and Six Flags. On the first floor there was a door they’d close in the morning to keep the breakfast area noise down for those still in rooms sleeping. Fresh flavored water and coffee all day in the lobby was great. We needed one of those cold cereal bowls for our son as a night snack as we got in at 2 am and he was hungry. They didn’t have any in the market area which I was surprised. Our shower never got hot, only sort of warm. The front desk didn’t offer to change our room for us, I’m not blaming them, I should have pressed the issue but didn’t want to repack all our stuff.
• Kay (10/5): It was very comfortable. - Good. I think it should stay open until 9:30 instead of 9:00. No sweet rolls. Sweet rolls
• Linda (10/5): -
• Pawel (5/5): -
• Scott (7/5): Decent midrange place - not quite up to typical Marriot standards - Breakfast was decent. Room maintenance was lacking. Light falling out of ceiling, broken shower pan that pooled water away from drain, the whole floor sloped as if there had been structural damage.
• Michael (9/5): - Clean and modern room Breakfast was ok.
• Calvert (9/5): - la ubicacion el servicio de limpieza. Es un lugar muy bonito para tener problemas de limpieza
• Francisco (6/5): Good location. Not that clean. - Location Needed maintance, the shower and bathtub had limescale and rust. Breakfast lasted until 9am.
• EL Cabo (10/5): - Everything Everything was good
• Mitchell (7/5): -
• Manuel (10/5): -
• García (6/5): -
• Kellyann (7/5): It was a very good stay. I loved the location. - I loved the location and liked that it was close to the RIM 1 of the elevator was down.
• Charlene (9/5): Great for Family Vacation - Location to sea world, six flags, and walkable to restaurants. The trundle bed is not comfortable.
• Nazarius (8/5): overall it was a good experience - close to establishments and clean the elevator sometimes is not working propoerly
• Lorenzo (2/5): Expensive - Location I got double charged
• Joanna (5/5): Customer service was just OK - It was close to six flags close to many things. The elevator was not working. They put a sign stating it best to use stairs. My husband is disabled and can’t walk up flights of stairs. He is on oxygen. We were on the 3rd floor. I called front desk on our first night and they stated it would be fixed that same night. It wasn’t! They had the manager stand by the elevator all day to make sure that the elevator would actually open its door on the right floor. When we asked the manager when the elevator would get fixed he stated it wasn’t broken and didn’t need fixing he said its just because when it gets used a lot the elevators wiring gets “hot”. To me that’s something that needs repairing. I wasn’t offered a 1st floor room. No one there made the hotel stand out. It was just decent customer service they really need to fix that elevator. Also if you stay here and are disabled stay on the first floor. From the looks of it I highly doubt the manager was getting the elevator fixed. It still wasn’t fixed when we left.
• Noah (10/5): - The front desk employee was amazing. I forgot her name but she was very polite and funny. The room was also very nice and neat.
• morales (10/5): - Excelente servicio instalaciones muy limpias 10 de 10
• Gabriela (6/5): - They didn’t clean our room in all of our stay, even though we tell the person in front desk, they didn’t change towels NOTHING
• Brianna (5/5): - They gave me access to someone else’s room . Very scary !!
• Hughes (10/5): -
• José (10/5): -
• Kimberly (8/5): -
• Martinez (9/5): -
• Ozuna (10/5): -
• Beatriz (10/5): -
• Alexandra (9/5): I would stay again - Staff was excellent and complementary First night arrival there was a jolly rancher type red stain on my comforter, and then it was a Friday night so they did not do cleaning service on Saturday. I usually get Springhill suites because they offer a 6 mile radius free shuttle, which really helps on convention trips but I had to get an Uber so that was unfortunate but still a good location.
• Priscilla (9/5): Great choice! - Breakfast was nice, room was clean, staff were WONDERFUL. King beds are not king size. My husband and I can sleep with all 3 kiddos in our bed. This bed barely fit us two and one kid.
• Maria (10/5): Excelente, lo recomiendo - Muy buen desayuno y buena ubicacion Todo estaba bien
• Luis (10/5): -
• Alejandra (10/5): - Everyone was so kind and welcoming, the facility was clean and close to everything. I had last minute accommodation requests and they provided them with no problem. The room was very big but cozy it had everything we needed.
• Martín (8/5): - Ubicación Falta de espacio para el desayuno
• Carlos Vidal (8/5): Muy buen hotel en una buena zona de San Antonio - Habitaciones muy cómodas, servicios básicos del hotel buenos, buen servicio en general del staff. La ubicación es excelente en el Rim. El café de cortesía es de buena calidad, la habitación muy bien en general. Lamentablemente, de nuestras 7 noches de estancia en 2 de ellas tuvimos problemas con el agua caliente. Además de eso nos pareció desagradable el trato del manager de housekeeping que solo 7 minutos después de la hora de nuestro check out se dirigió a nosotros de una forma muy poco amistosa, sin considerar que tuvimos una reserva de 19 noches entre las 3 habitaciones que reservamos. Fuera de eso todo muy bien, recomendaría y volvería al hotel.
• Janie (10/5): -
• Jesse (9/5): -
• Keunna (9/5): -
• Sam (9/5): -
• Ozuna (10/5): I’d like that a lot and keep up the good work good Customer Service - It’s nice and clean and a lot of parking space None
• Ozuna (10/5): -
• Jose (10/5): -
• Katarina (10/5): - Property was very clean, great price, love that we could purchase drinks and snacks in the lobby N/A
• Cindy (7/5): Good - The guy at check-in Loud guests
• TJ (10/5): - Love it N/A
• bharmal (10/5): Everything was good - Ambience Room appliances
• Hernandez (10/5): -
• Consuelo (10/5): - Property was clean and receptionist were very kind and attentive. Easy to find and great parking. I also loved that they give you access to the lifetime gym next door!
• Lucas (10/5): - Loved everything about the hotel Everything was good
• Tamara (7/5): -
• ROGER (9/5): Un séjour agréable - Le petit déjeuner Le wifi
• Cristina (9/5): -
• Celina (8/5): Very nice and comfortable - Breakfast was good and location The Ac thermostat was not as cold as it said it was
• Emma.78 (8/5): - Grate area. So close to restaurant, stores and attractions! It's the second time we stay there everything was great but the room smells extremely bad. Was sold out so there's no option to move.to another room. I went to stor to buy some lysols and febreeze.
• Janet (10/5): Great stay, great staff, great value. - From the welcoming to the time we left. Everyone’s was very nice and attentive. The breakfast was really good!! Eve the ladies that were in charge of restocking breakfast were very sweet and respectful.
• Williams (10/5): - Good breakfast Clean room Water pressure in the shower was horrible… it was barely sprinkling. The towels were crisp and clean but smelled so much like bleach (after drying off my skin smelled like bleach)
• Joel (6/5): - Clean staff where good Sound to much sound
• Stephanie (10/5): Excellent staff and perfect location! I will be returning, mainly because of the service! - The reception staff was very friendly and I could tell they were well trained and concerned about customers satisfaction. An early check-in was accommodated and allowed me to rest after driving all night. That alone was reason enough for me to want to return! Thank you! The price was a bit high.
• Antonio Morales (10/5): Amazing!! - Honestly, I love it. The room was very comfy and every aspect of the facilities of the hotel was amazing, very clean, the stuff was very helpful and friendly There's none that i didnt like it
• yolanda (10/5): -
• Jessica (10/5): -
• Janice (10/5): Overall good. - Overall clean, breakfast was decent. All outlets were loose and would not charge our families devices. Shower and sink need elbow grease.
• Charline (5/5): Overall the experience was very upsetting for the price - Very quiet, clean Bed was very hard, WiFi was not the best couldn’t even watch any tv. Couldn’t use our phones because the reception inside wasn’t good
• Steve (8/5): -
• ISABEL (5/5): No tan bueno - Desayuno bien y ubicación Limpieza , no tendían la cama y sofá cama , baño descuidado , molduras de abajo y se salía el agua por la puerta de la regadera
• Natalie (10/5): - Clean room. Perfect for our girls weekend
• Manuel (8/5): - Eggs were not the best, way to soft and watery. The pool was okay.
• Alfred (2/5): - I wanted to like this hotel. When you first walk in the property it’s pretty clean but when you go in the room especially the bathroom it’s rusted out and there are bubbles in the wall from water behind it. It’s really gross. Then we found a bug crawling on our bed. They moved our rooms and one of the beds had hair all over it and food on the floor. The next time they moved our room we asked the front desk to come with us to check it on. On the surface it seemed ok but the floor next to the window was soaked with water and they must have know because the air conditioner was on 62 and freezing. All the bathrooms were horrible. The only plus was that the front desk people were really helpful and trying to be accommodating. However, we would never stay here again.
• JoAnn B (10/5): - Friendly staff.. Property was nice.. Lots of stores around the hotel..
• Matt (10/5): - Always greeted with kindness at the front desk! The beds are really comfortable!
• NORMAN (8/5): - It was nice but there was crazy and laud couple on next room 118 and annoying
• Dannielle (10/5): Great - Clean, Cozy, Safe, Had a great sleep, Free Parking Had a pull out Trundle under the sofa will definitely stay again
• Jennifer (6/5): - Hotel is located near many shopping and dining options. Seemed like a safe area. We were traveling with family for a funeral, so there were 6 of us in one room. Although there were beds for everyone, the room was SO SMALL and didn't have much room for luggage. Also-- the only mirror was in the bathroom (no full length mirror in room), which made getting 6 people ready for a funeral very difficult. The shower had a clear glass door, not a curtain, so when someone was showering, the bathroom sink/toilet were not available for other family members. The room was fine if you are traveling alone or with spouse. Not advisable if you are traveling with a large family.
• Eric (10/5): - The breakfast was amazing! Setting up the couch bed was so easy as well!
• quyen (10/5): - Great service! Small bar is open every night
• Nancy (10/5): Love to stay here - This is my preferred place to stay every time I come to San Antonio. Staff is friendly and helpful. The location is perfect with lots of things to do.
• Joel (10/5): - Staff is excellent. Rooms are comfortable and spacious.
• CARLOS EDUARDO (8/5): - Poor internet
• Melissa (6/5): - The hotel itself was pretty nice. Loved that we got to use LA Fitness facility that was right next door. Sucked getting stuck in the elevator with the kids and then being put on hold for a while until I hung up to call again and cut them off before they put me on hold again.
• Harris (9/5): -
• Pedro (8/5): -
• Minnie (6/5): - Need larger beds and room seemed smaller than pictures. Would like full bathroom counter as well. Breakfast was great
• Aime (10/5): - Friendly staff and clean and the area it’s at was perfect you got real nice stores around
• NiTia (10/5): -
• Sandra (10/5): -
• Mauricio (10/5): - close to the RIM
• Roberto (10/5): - Thank you for the amazing food and service
• Verified traveler (8/5): Overall it was good with only a few complaints. - Staff was friendly. Room was clean. My only complaints was that the bed was very firm and hurt mine and my husband's hips. The bathroom door was a barn door style door and didn't lock. If it was just me and my husband that would've been fine. But we stay in the room that slept 6 so that didn't work at all for privacy. The lighting in the bathroom was horrible. It made us all look red. If you get the room with the trundle bed, the sheet sets only come with one of those hot hospital blankets. So be sure and bring extra for the kids. The couch was very stiff but my son didn't mind. The trundle under the couch was the cheapest mattress you could buy. Be sure and put the lightest kid on it or they will sink all the way to the floor. There's no support on it. And bring a fan! Whoever sleeps on the couch is so far away from the window unit that theres hardly any air flow. Breakfast was your basic contenintal breakfast you would get at any hotel. Eggs, sausage or bacon(depending on the day) biscuits and gravy some days, Texas waffle, juices, cereal, coffee and your yogurts. We stayed during the week so the weekend breakfast might be different. There's a lot of food in the surrounding area to go eat so you don't have to travel far. 1604 traffic is horrible due to construction. Try and stay clear of that. My son loved the outdoor pool. There was several times we saw yellow jackets and the last night mosquitoes. We weren't prepared for mosquitoes. But overall, it was a nice place.
• Oduwa (10/5): - The lady in the PM shift was soooo sweet and amazing.
• Belen (10/5): - Highly recommend will book again
• Correa (10/5): Exceptional -
• Verenice (10/5): - Very clean, the working staff is very friendly and helpful
• Jerry (6/5): - We go stack at the elevator
• Rolando (10/5): - Good place to stay
• Tawana (8/5): - The staff was nice, courteous and accommodating to guest. Room was clean, cool and quiet….except for the child/children above us were noisey. Jumping as bumping, but we advised the staff and they addressed the issue. It stopped temporarily but good thing there noise was not there doing the night so we slept well the 2nd night. We will be back.
• JOSE (8/5): - Staff was great, didn't get any rest due to the bed. Bathroom needs some serious repairs.
• Samantha (10/5): - I love it here

Photos