Hotel Casa Morena

Location: San Francisco, 39, Querétaro, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Tour desk
• Ironing service
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Airport transportation - drop-off (surcharge)
• Internet access
• Art gallery on site
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  This room offers free Wi-Fi, bathroom and tiled floors.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Standard Double Room

  This room offers free Wi-Fi, bathroom and tiled floors.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Suite

  This spacious room offers free Wi-Fi, private bathroom and tiled floors. The bedding available is 1 king-sized bed and a sofa. It has a terrace with city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Master Suite

  This spacious room offers free Wi-Fi, private bathroom with tub and tiled floors. The bedding available is 2 double beds and a sofa. It has a terrace with city views.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Standard Queen Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Suite

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

Guest Reviews

• BERNARD (9/5): Agréable établissement recommandé - Hôtel agréable, dans une maison ancienne, bien tenu, très bien situé : la chambre avec terrasse est très sympathique Rien
• Sanderson (9/5): -
• Elsy (4/5): Cleaning in the rooms can be improved -
• Jaime Mesalles de Zunzun (10/5): Muy buena opción - Todo, ubicación y amplitud
• Sergio Andrés (10/5): La mejor opción si quieres estar en el centro histórico. - Sitio central, impecable, excelentes instalaciones y atención. Todo me gustó.
• Hernandez (8/5): Fue muy agradable -
• Andrés (9/5): Gran lugar para estar en Miguel de allende - Tal cual como en las fotos, excelente ubicación y vista totalmente recomendado
• Mayram (7/5): - Muy buena ubicación, personal muy amable y en sí la cama cómoda Súper frío, no se podían cerrar las ventanas ni del cuarto ni del baño así que hacía mucho más frío que afuera en la calle, y por lo mismo se escuchaba todo el ruido de afuera en la habitación. La verdad caro para lo que es
• lvilches92 (8/5): -
• Natalia (9/5): - Ubicacion perfecta, centrica, apenas para ir a conocer San Miguel de Allende caminando. El hotel no tiene elevador, entonces subir y bajar maletas fue un poco complicado.
• Lacey (6/5): Decent Accommodation for a Short Stay - The location was great. The staff was very friendly and courteous. The view from the balcony was absolutely gorgeous. It’s a very noisy location. The church bells ring every morning at 6:30 and 6:45 AM. It is impossible to sleep through this. It’s also located on a very busy street with lots of honking and street noise. There were no shelves or drawers in the bathroom to put anything. It would’ve been nice if there was some type of caddy under the sink where you could put your items. I also recommend adding some hooks into the bathroom for hanging towels and such.
• Alejandro Reel (7/5): La ubicación del Hotel está excelente, solo que la señal wifi es muy débil - La ubicación está perfecta Red Wifi con señal debil
• lili_quiroz (7/5): Relación Calidad-precio con gran ubicación - La habitación era muy linda, tenía una cama grande y una pequeña terraza con gran vista. La ubicación era ideal :) Tuve un problema con el hotel que habia reservado y reserve para casa morena el dia que iba camino a San Miguel, cuando llegamos (ya tarde) el señor que nos recibió estaba como de malitas y nos sacamos de onda, pero luego llego una chica muy amable y hasta nos hizo upgrade de habitación, gracias por eso :)
• Melissa (10/5): - La cercanía y el trato del personal La televisión y un poco ruido de otras habitaciones
• O (8/5): Lo recomiendo por lo económico y atención - Él lugar está muy céntrico No hay estacionamiento cerca.
• Maria (4/5): - The place is dirty , unconfi
• Haysa (8/5): - Excelente ubicación para conocer la ciudad. Todo estuvo bien.
• Ana (4/5): - Tiene muy buena ubicación, pero está muy descuidado el hotel, la tina no servía el tapon, luce todo deteriorado, creo que necesita que se le dé una buena remodelación, la terraza muy bonita vista, pero si necesita nuevos muebles , la persona que nos entregó el cuarto muy amable.
• Jose Carlos (10/5): - Esta muy bonita pero la habitacion que nos toco esta muy peligroso el acceso y con escaleras metalicas, como si fuera un cuarto de servicio
• Colin (9/5): Superb - Great location and comfortable room definitely would stay again and would recommend to others
• Tania (4/5): - I hurt my ankle in the room. Didn’t see the step coming out of the bathroom and staff even though I called in a doctor and staff took them to my room, never did they asked what had happened, never offer any help. When I was checkout they asked if I was ok, little late for that. I spent my stay in the room but they never seem to care to be honest. The place is nice but it could be unsafe if not careful. The hotel across the street saw me outside using only one foot and they offered their crutches to get me to the Uber stop. They were really helpful and i didn’t even stay at their hotel.
• Ledesma (7/5): I like the location, very much the balcony was very dusty, and the restrooms so moldy and have a bad smell - The location is very good, close to the main stores, markets, restaurants, easy to get food and drinks in town, just 2 blocks from center! The restroom was not cleaned and the room had a bad smell
• Garry (2/5): Definitely not recommended. - The cleaning lady did an excellent job with sheets and towels, after that everything else was terrible. The extreme sewer backup smell was disgusting and gag worthy, causing vomiting. The bathroom shower stall was filthy. The large outdoor patio couldn’t be used because the furniture also was filthy and the patio had not been maintained.
• Phillip (2/5): Bad hotel - Worse place we ever stayed at.
• Cody (10/5): Exceptional -
• Arturogm (10/5): Exceptional -
• Kathia (10/5): - Gracias a esta propiedad tan hermosa y asequible se que volveré a San Miguel de Allende, me encanto.
• Volodymyr (10/5): Exceptional -
• ADRIANA (10/5): EXCELENTE - Todo muy bien, limpio, muy bonito.
• Noemi (10/5): - El personal atento, el lugar generalmente tranquilo, con privacidad y limpio. Su ubicación excelente en pleno centro y accesible. Con escaleras para llegar a las habitaciones como todo en Guanajuato para que lo consideres si tienes limitaciones.
• Vania Alvarado (6/5): - Nada
• Diego (10/5): - Un muy buen lugar con muy buena ubicación.
• Santiago (4/5): Disappointing - The location was a block away from one of the central plazas. A great and famous churro place was on the same block, which was a great way to start or end your day. We stayed up late with friends and would have to rattle the gate to the hotel to be let in. More disappointingly was that we had to pay for a missing towel that the hotel staff lost. They said they would charge our credit card because they could not find it but we never took it.
• Lupita (8/5): - Como todos los lugares cerca del centro en san Miguel lo mejor es que llegas caminando y son bonitos, seria bueno poner tocador o una mesa de.buen tamaño en la habitacion, hay espacio, la secadora quemada deberian retirarla, es un peligro, asi como poner un anuncio de que se esta limpiando o el piso esta mojado, mi hija se resbalo y no habia anuncio alguno, y las almohadas son terribles.
• charles (10/5): - Only 6 rooms with great 24 hour staff. Also very affordable.
• Roque (7/5): Good one but beds must be changed - Location is great if you are looking for staying at center but during night it is really noisy Beds are horrible. Mattress should be changed asap
• Loyd (8/5): Very good - The rooftop terrace was nice.
• Kramis (8/5): Very good -
• Carol (7/5): Large Room, But Dated - Loved the private terrace. We could view all the churches from our terrace. We were able to watch Netflix. The furnishings were dated. The extra pillow shams & decorative pillow covers needed to be washed. The cushions on the terrace chairs need to be replaced. Water pressure was low.
• Liam (7/5): Good location, could be improved - Great location Good value for money overall Decent wifi Daily cleaning service Room was dark and one of the main lights didnt work We saw a few cockroaches coming from the walls/floor We came back one night at 11:20pm and they had locked the hotel main doors (you dont get a key for that). After 20 minutes of banging on the door and ringing the hotel, the guy opened up, he had fallen asleep
• Patrik (8/5): Very good -
• Kristy (10/5): Exceptional - Excellent, the showers had hot water. Beds could have been more comfortable, but we didn't come to sleep, we loved the location, we walked to everything, as the hotel is perfect for someone who wants to walk and explore Centro. Beds were a bit hard, and uncomfortable.
• Mayte (8/5): Very good - everything was good about the property I didn’t like how the wifi didn’t reach to the room
• Sigitas (6/5): Pleasant -
• Mauricio (9/5): good - it was clean stairs everywhere!!! wifi not available all the time a big fail
• Jonathan (9/5): Superb -
• Nikolay (8/5): Very good - Location, and terrace. Space in the room, suite room. The bed was not so comfortable. Wifi was really slow.
• Diana (10/5): Exceptional -
• Diana (10/5): Exceptional -
• Diane (8/5): Very good -
• Youngock (7/5): Good - location not connected wifi in the room
• Rodolfo (8/5): Very good -
• Serge (10/5): wonderful all around - everything nothing
• Juan (9/5): enjoyed my vacation at this hotel - friendly staff cleanliness no iron available in the rooms
• Maricarmen (9/5): Superb -
• Salvador (10/5): excellent - it’s really good, excellent service. wonderful people it’s really nice, just need to work on the hot water
• Lucio (9/5): very nice place, very nice people and awesome views - big room and awesome views from rooftop. the furniture on the terrace was old and weathered.
• Chris (8/5): Very good - I liked the room, the location, and the fact that they let us check in at 1pm. Good hotel. My cousin loved it There is a bar across the street from hotel that plays loud music. I was worried that they would be playing the music until late but they stopped at 10 or 10:30. I only say this if you want to go to bed early, choose another place

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