The Orwell Hotel

Location: Hamilton Rd, Felixstowe, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Internet access
• Reception hall
• Japanese garden
• Vegetarian menu options available

Rooms Available

• Luxury Double Room

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Triple Room

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Twin Room 1

  2 Twin Beds

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Single Room

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request) and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Double Room

  This double room features an electric kettle, tea/coffee maker and satellite TV. This room has shower over the bath.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Cots
  • Smoke alarm

• Twin Room

  This twin room has a satellite TV and electric kettle

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Cots
  • Smoke alarm

• Suite

  This spacious suite has a living and dining area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Electric kettle
  • Linen
  • Toilet paper
  • Cots
  • Smoke alarm

• Single Room with Bathroom

  This room is smaller than the standard double rooms, and features a shower over the bath, tea and coffee making, and a flat-screen TV. Free WiFi is available.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Smoke alarm

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a hairdryer. This family room has an electric kettle, heating and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Toilet paper
  • Cots
  • Smoke alarm

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Toilet paper
  • Cots
  • Smoke alarm

Guest Reviews

• Carol (7/5): Location great - Close to the train station , so not far to walk with suitcase . Reasonably quiet Hotel still needs updating , which they are doing . Breakfast could be improved, especially the fruit that had seen better days
• Sue (10/5): Very pleasant - Always like staying at the Orwell . B very good value
• BARRY (6/5): -
• Barry (9/5): Value for quality food and stay in perfect position. - Has a grandeur about it. Although a little tired in places the places is welcoming and comfortable. The staff were excellent, friendly and attentive. Food was really good quality and reasonable prices. I have read reviews that don’t give it credit but I don’t understand what they want Value and quality 👍 Windows need major work or replacement but very expensive. On going job
• Mark (10/5): -
• Ellie (10/5): - Everything NA
• julian (9/5): - Location. Character. Friendly staff. Poor cooked breakfast. The remainder of the breakfast was very good.
• Eric (9/5): -
• Linda (8/5): - Convenience of where the hotel. The helpful staff. Just a couple of small things. Tv positioned in the wrong place in our room right outside bathroom door. We kept walking into it. Would be helpful to have a waste bin in the bathroom.
• Bev (10/5): -
• Peter (8/5): - The hotel was comfortable, with good food and excellent, helpful and professional staff. My room(s) were good, l I will definitely return. Some of the wallpaper had tears in it, but it was only a minor disappointment.
• aaron (8/5): -
• Terry (9/5): Lovely place to stay and the staff are superb especially Rob on reception - It’s a great place to stay Nothing
• Tony Smith (6/5): - Good location for Felixstowe train station and the town. A £38 per night accommodation trying to charge twice as much. No chance!
• Chanbell (8/5): - I enjoyed looking around the hotel and speaking to the staff very friendly and welcoming letting me know the best places to go to in Felixstowe. Room was very nice and cosy and clean
• Caroline Emma (10/5): -
• Sara (7/5): - Love staying here,this is 4 time,just down road from my dad,and lovely having beach so close Pillows little too hard
• Sula (8/5): -
• Caroline Emma (10/5): - A lovely hotel, with excellent staff and lovely food. Very clean, and always comfortable.
• Anthony (8/5): - Staff were genuinely helpful and friendly.
• burgess (8/5): Other than z - Did not have breakfast Only down side was I requested a walk in shower because my husband cannot step into the bath and was told one wound be available two days after we arrived but was not forthcoming
• samantha (5/5): An OK stay - Lovely big light room and free parking. Having to check out at 10 far too early for a Sunday . Also having to call someone to fix the shower in the morning before going down to breakfast. Breakfast was OK but poor lady too busy to keep on top of all the food needed so lots of waiting for cooked food.
• Ellie (5/5): Upgrade needed - Was central The bed was very uncomfortable. Woke up with a saw back and have been awake since 2 this morning. Couldn't sleep at all. Bathroom shower has no pressure and no hot water. Couldn't shower at all.
• Jonathan (8/5): -
• Sue67 (8/5): One night stay - Room was pleasant The check out of 10am seemed early
• Anthony (8/5): - Genuine friendly staff ,very clean and but comfortable.
• Dana (10/5): Great hotel - I loved everything. The rooms, the location, the staff everything. It’s a lovely hotel, lovely staff, always welcoming (not just because they have to) and as it stands, I extended my stay for a further few days because it was so good and so nice. Thank you. Everything is great!
• Hazel (10/5): Lovely hotel, lovely room, lovely Rob on reception, we got lucky with the weather too ! - Everything, I love it here The person I was with 😁
• Brian (8/5): Definitely stay again - Location and cost This room was roadside and not double glazed, so traffic noise first thing in the morning woke me up !!
• Maureen (8/5): - A comfortable room and everywhere is spotlessly clean. Handy for eating out, shops, walks and the beaches.
• Favour (9/5): -
• petros (10/5): Pleasant and quiet - I like the old fashioned look of the building and the location the staff are very friendly and polite I will always be a fan and I will return here again
• BEV (5/5): There’s room for improvement. - Nice shower room No wardrobe so nowhere to hang clothes. Only one hanger on the back of the door ! Glass on top of bed side tables not secured so when my elderly Aunt touched it to steady herself it shot off causing her to fall . No fruit juices or yogurts available on the Sunday .
• A.V.T. (9/5): - stayed in a recently refurbished family room which was really nice.
• C (8/5): -
• Ray (7/5): - Generally pleasant Dirty duvet
• Tatiana (9/5): -
• Nikki (7/5): We enjoyed our short stay here and would return. - Good sized room, comfy bed. Quiet at night. Friendly staff, nice bar for an evening drink. The pile of rubble/bricks general builder's mess just as you turn into the car park. Not a good first impression. Hotel manager should address this.
• Jude (8/5): Good location - Great location short walk to beach Little dated and tired but great staff
• Luisa (9/5): - We had a corrner which was a good size. Just at top of stair case on 1st floor. The hotel is grade 2 listesd and has multiple function rooms. Oldy worldy and we loved that. Location was exceptional and we were at the beginning of the high street and its shops cafes and bistros. 10mins from one end to the other and your at top of gerden walk down to sea front and spa pavillion. Perfect location with everything so close around us Everytjing was great Felixstowe was so clean and tidy, no street litter! Welm done Felixstowe council..very clean. Coloured lugts along the oromenade our end are nice touch too.. All working,!!
• Esanov (10/5): - Comfortable and clean
• Caroline (9/5): Enjoyable stay, walking distance to the beach and shops,food good, room clean and comfortable and renovation being carri - The room was very clean, staff were friendly and professional. A lot of money is going into getting the hotel up to standard and it shows There were no sockets by the bed, taps were not secure in the bathroom and the en suite was rather small.
• Kathy (9/5): A trouble free comfortable stay with no problems. - Location. Comfort. Nothing.
• Ross (8/5): It provided what I was looking for a short break - I am not a big eater at bfast,maybe would have liked some fresh crusty bread.Did I miss the boiled eggs? Location very good. Info pack in room.
• Allyson (9/5): Great location, spacious and well designed room. - Our room was spacious and beautifully decorated. The location was also perfect. It would have been useful to have the WI-FI password in the room.
• LINDA (2/5): - Location All of it
• Helen (5/5): -
• Christopher (3/5): -
• Nicola (10/5): -
• Wendy (9/5): A great place to stay - Location was great, staff were very friendly, Rob from reception was more than helpful. Will be staying here again. Nothing
• Marina (10/5): -
• shelby (10/5): First time stay at the Orwell - Lovely hotel, nice clean rooms, had dinner in restaurant which was very nice, staff very friendly especially Rob on reception desk, would highly recommend and already booked our 2nd stay in September. Nothing
• Robert (8/5): -
• Barry (2/5): Very poor security and felt unsafe. - The security of the hotel room was very poor. Two residents gained access to my room, whilst I was asleep in bed by using there key card. i then had to barricade the door to stop this happening again. In the morning whilst checking out of the hotel there was no one available to report the incident. Also still waitng for the invoice for my stay.
• stuart (7/5): -
• David (7/5): Good location but looking tired - Close to the station and 10 minute walk to seafront Looking very tired, needs redecorating throughout! Stayed in a suite which really needs updating!
• Ruth (5/5): Would stay again as the room and location were worth the money but not with breakfast. There was a very rude member of s - The location to the town and beach. The room was newly refurbished and was lovely. Lack of staff at breakfast and having to pay for decent coffee if you had more than one cup. The food was not acceptable with hash browns that were black in the middle. Rubber eggs that were either uncooked or overcooked. The breakfast was no way worth the money. One of the few members of staff was very rude as they wanted you out at 10.30 on the dot and switched everything off before then. Sugar, tea and coffee were in jars where you had to put a spoon in. Yuck and condiments were not in sachets.
• Gary (8/5): Nice atmosphere great location good staff -
• Powell (3/5): - Closeness to the Sea Front. Needs updating, breakfast poor choice and eggs definitely overcooked.
• Tony Smith (6/5): OK due to no competition. - Close to train station. Overpriced due to lack of competition. Terrible outdated showers.
• alec (9/5): So much more improved than what it was like a few years back , if you have came here then try it again . - The room was very nice and the fact that the eggs at breakfast were 100% better than the morning before . Had a meal at their restaurant the elephant and barrel and it was very nice indeed . Harry’s bar was buzzing Saturday night with locals coming in.
• Charlotte (8/5): Good location, value for money - The room was huge, lots of space (albeit mostly empty). Perfect location, room was clean and comfortable, staff were helpful. The shower didn’t have much water pressure and the shower head wasn’t great - I’m just glad I didn’t have to wash my hair, it would have taken a while. The room is dated, but that’s why it’s value for money!
• Lady Judith (10/5): Great weekend bank holiday break - A lovely traditional old building that is currently going through a complete refit. We had a lovely room that had already been renovated. All the staff were friendly and helpful. We had breakfast each morning and Clare was so helpful and went out of her way to make sure I got what I wanted even though she was so busy having a full dining room of guests. We can’t wait to visit again and see the hotel when all the renovations are finished.
• Andrew (8/5): Pleasant night stay - Room was small, but comfortable, lovely old hotel. Will stay again soon
• David (8/5): -
• Mark (9/5): - Very nice stay and staff Nothing
• Clive (9/5): - Location Nothing
• Kathy (9/5): -
• Anne (7/5): Bon séjour mais chambre trop petite et fish and chips très copieux mais frites améliorables - L’emplacement très bien situé en centre ville et à côté de la gare. Un jardin (qui pourrait être optimisé) Chambre trop petite
• Sandra (10/5): It was restful and friendly. - It's clean. They have done a lot with it. It's looking good.
• Evans (1/5): Very disappointing - Nothing The hotel is dated, room we were given was old and small and had musty smell, we was moved to what was called a refurbished room, which other than a laminated floor and a new bathroom radiator everything else felt old, the bed felt cheap hard and lumpy. The worst web have ever had in a hotel, on leaving I was asked how was our stay, I told the receptionist what I have said above, all he said was sorry.
• Malgorzata (9/5): -
• Kathleen (10/5): Would definitely recommend and return if we can. - Staff so friendly, especially Rob on Reception. Spacious public areas and very quiet room. The TV was a little eccentric.
• alec (8/5): Nice few days away , cheaper than premier inn and with more character - Plenty of parking the restaurant the elephant and barrel was very good . Breakfast was mainly good . Our room was a suite and the as rather nice to say the least . Fried eggs at breakfast . They were cooked in egg rings so they were Burnt and crispy at bottom and the rest like rubber , I think I could have repaired the soles of my shoes with them . Come on get it together , surely you can fry an egg . The scrambled eggs were a bit anaemic and also burned in places on our first morning . Apart from that the breakfast was good
• susan (7/5): lovely place be back next year - breakfast good . lovely hot water beds comfortable . could have donewith another chair i should have booked a room with a view .apart from that all ok
• maryann (10/5): Perfect! - The room was so spacious and the bathroom was huge, lovely walk in shower, beds were comfy, lovely and quiet and perfect location and the price I thought was cheap for the room I got, it was perfect Nothing definitely would stay here again
• Steve (10/5): Recommend - Very Comfortable, Clean, Great Breakfast
• Lorraine (9/5): - Good location. Nice room. Tea and coffee etc. Nothing to dislike
• Paul (8/5): excellent value. - Very clean and well equipped room, with kettle and coffee. Room could have been a bit bigger.
• Sandra (8/5): Lovely one night stay in the perfect location - Location is excellent. Staff friendly and helpful N/A
• Kathleen (8/5): - Helpful staff, newly furnished room. Breakfast needed updating.
• Françoise (9/5): -
• Karl (7/5): Comfortable - Location Looking quite tired since our last stay here
• Favour (7/5): Neat and nice house keeping. Te only issue I got was the car noise coming from the main road - Good location and nice building though old Friendly staffs
• A.V.T. (9/5): - redecorations are more like hasty touch-ups, not surprising given the size and scope. but my kids love it, I like it and Felixstowe will always be a constant in my life, as will be this hotel.
• suzanne (10/5): - I have been going there for a lot of year's, I've seen wonderful changes its beautiful now all decorated lovely 😍 everything
• Angela (10/5): Excellent - Convenient location and lovely building Nothing!
• sophie (7/5): -
• Joe (6/5): Great old building with long history, needs updating inside - Fantastic location for the high street in Felixstowe. Very dated bedrooms and unclean bathroom.
• Tracey (10/5): -
• sharon (8/5): Pleasant stay in nice rooms but breakfast let it down - Large comfy and clean rooms. Breakfast was not great, not much left if you arrive later for breakfast and not freshly cooked, done items dried out
• NICOLA (4/5): A very budget hotel that needs a lot of updating - Location is good. It’s relatively cheaper than other hotels in area but you can see why. It’s very dated. The new owners are starting to improve it but there’s a long way to go.
• Vic (10/5): Value for money - Location, hotel Stayed in the Deben suite, very large room but the installed bidet wouldn’t work as the hot and cold taps were stuck
• Jamie (9/5): Great hotel - Love coming to this hotel Nothing
• Darren (5/5): - Location and car park good . Rooms old and shabby cold room
• Frost (8/5): - The food was lovely No ales at the bar
• Andrew (9/5): Was ideal as I was attending a funeral and the location was ideal. - Alex the elephant needs his ear mechanism lubricating as it squeezed throughout the night,
• Patrick (6/5): -
• Liudmila (10/5): Very pleasant stay at our favourite hotel - Orwell hotel has been our favourite for short escapes to the seaside from a close by town. It is stylish, full of atmosphere, very comfortable and warm in all senses. The rooms are always nice, comfortable, clean and all of them have a different character. The pictures in the rooms and everywhere are elegant, the library, the reading area, the common area are so beautifully furnished. The breakfast was amazing. Every detail is thought through, and we liked a recent change for a self catering breakfast. Everything is hot, even the plates, and you have the flexibility of putting exactly as much on your plate as you actually want, not more, not less. The croissants melt in the mouth, and the full English breakfast is delicious. I was looking at the stylish furniture today, thinking what a pity it would be to change it for new and modern some day. If you ask me, I want to keep everything as is until it is beyond service. The new restaurant last night was a pleasant bonus, with outstanding food and value for money. Well done! N/a
• Lord David Rowe (10/5): An amazing Hotel - Everything was amazing, room, staff and the Hotel.

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