The Gilvenbank Hotel
Location: Huntsman's Road, Glenrothes, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Glenrothes Gem with Modern Comforts
Convenient Location: Located just 31 km from St Andrews University, The Gilvenbank Hotel offers a peaceful retreat with easy access to nearby attractions.
Comfortable Accommodation: The hotel provides well-equipped rooms with essential amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.
Dining Options: Guests can enjoy a delicious continental breakfast each morning and savor British cuisine at the on-site restaurant, with special dietary requests catered to.
Ready to experience a relaxing stay at The Gilvenbank Hotel? Book now and indulge in modern comforts amidst tranquil surroundings.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Evening entertainment
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Vegetarian menu options available
Rooms Available
-
Deluxe Family Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Deluxe Double Room
The spacious double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a bath and a shower. The double room provides a flat-screen TV with cable channels, a sofa, a carpeted floor and heating. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Executive Double Room
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Fresh towels (on request), daily housekeeping, and heating
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Travel crib
- Energy-saving switches
-
Superior Quadruple Room
1 Double Bed and 3 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Fresh towels (on request), daily housekeeping, and heating
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Travel crib
- Energy-saving switches
-
Family Room
1 Double Bed and 1 Twin Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Fresh towels (on request), daily housekeeping, and heating
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Travel crib
- Energy-saving switches
-
Standard Family Room
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Twin Room - Disability Access
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
King Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Superior Family Room
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- Wilma (7/5): -
- Andrea (8/5): Buen hotel y la gente muy amable - Muy buen hotel , las piezas muy cómodas y de buen porte , la comida y desayuno muy bueno . Lo recomiendo de todas maneras
- Luis (10/5): -
- Campbells (7/5): - Bed was comfortable. Easy parking. Good breakfast. Room was dark and quiet for sleeping Creeky floors
- teale (10/5): - The ground floor 21 room is quite clean. Breakfast staff are friendly and cheerful. Room good size
- Marie (4/5): -
- Jakub Gilar (8/5): -
- John (10/5): -
- Angela (8/5): - Staff ,cleanliness, location and music
- mark (9/5): - This hotel was perfect for us, friendly staff, nothing was to much trouble, a good hearty Scottish breakfast, evening meal if you required one. Nice quite location, Only thing was the road was a little hard to find,the hotel is just off huntsman lane
- jennifer (9/5): Have stayed before and will definitely stay again - Staff were lovely and went out of there way to accommodate Bathroom floor could have been cleaner, it needed swept
- John (10/5): - Lovely quiet location, staff as always are very helpful.
- Steven (7/5): Ideale uitvalsbasis om enkele dagen de regio te ontdekken. - Goede prijs-kwaliteit verhouding met lekker ontbijt en een gevarieerd menu voor het diner.. Vriendelijk personeel en vlotte bediening. Keuken is 's avonds tamelijk vroeg gesloten.
- 吴玉星 (8/5): -
- Ian (8/5): - Staff were very welcoming and helpful also friendly. No entertainment when we were there.
- Ryan (9/5): -
- Brian (9/5): Great value for money. - All staff were very pleasant & overall customer service was excellent. Good that room was cleaned & towels changed daily. Some noise during night of other rooms toilets or showers being heard.
- lucia (9/5): -
- Marjorie (8/5): -
- Collette (8/5): -
- Mark (9/5): Perfect for a short stay everything you need very friendly staff. I will use this hotel again. - Clean room easy to operate shower Nothing
- Catherine (6/5): Ok for a short stay but would not stay again due to the beds - The food was very good. Always hot and tasty The bed was very uncomfortable and pillows were hard
- Rachel (10/5): -
- Benjamin (9/5): -
- Gillian (10/5): We love staying at this hotel! - Modern, clean rooms. Helpful friendly staff. Lovely breakfast.
- Alison (9/5): - Lovely and quiet no noise outside .like traffic. Lighting was rubbish in the room little light bulb. Bathroom sink hot water tap very slow running no hot water.
- linda (8/5): 2 night twin room - The staff were fantastic welcoming, and the server that looked after you at breakfast was superb General well maintained, hotel good value restaurant,bar and food superb my only gripe, the room was a twin and the beds were not that comfortable need new mattress but stayed 2 nights could not do longer on those beds
- Liam (10/5): -
- Idoia (7/5): -
- RICARDO (10/5): - Simpatia dos funcionários, preço justo, local agradável demais para descontrair, bar, estacionamento grande, quarto ótimo. Recomendo Os travesseiros poderiam ser mais grossos para o meu gosto
- Carol (10/5): -
- Gary (9/5): -
- Olivia (5/5): Was okay - Was in such a lovely location, the food was unreal and the cocktails were amazing Our room was sticking of fags, we did let the staff know and however they said they were full and they come up and sprayed freshener. We left the windows open For most evening but for myself who doesn’t smoke or does not like it it was bad. My hair was stinking of it when I was driving home.
- William (7/5): Staff excellent would come again. - The food could be better.
- Krzysztof (10/5): -
- Andrew (10/5): - Very friendly staff, excellent service and food Nothing
- Geoff (8/5): -
- Rob (10/5): Perfect - Very comfortable N/a
- Gemma (8/5): -
- Helen (8/5): - Only one seat in the bedroom.
- Morrison (1/5): Good location and a good bar - Location It wasn’t as nice as hoped old room styles needs a full revamp
- linda (10/5): Lovely stay - Lovely clean hotel Stafe lovely and food really good Nothing
- Fiona (9/5): -
- Tyrell (8/5): -
- Dieter (8/5): -
- Kathleen (10/5): Fantastic stayed over after a show - Clean tidy,staff very helpful Nothing
- Mary (9/5): Great value, great food! - Food in the restaurant was excellent ! Especially enjoyed the breakfast. All the staff were friendly and extremely helpful, very hard working but still managed to smile. Public areas are all nice and clean. Very good value. Room a bit dated, the bathroom needed refurbished (tiles re-grouted, silicone edges) still, the sanitary ware was clean. The duvet was thin/flat, but the covers were fresh and clean. Just minor things that could make a big difference if sorted.
- Dawn (9/5): -
- Barrie (10/5): - The staff made the stay amazing nothing was too much trouble We have stayed there before but the bed in the room we where in this time was quite hard
- Adam (5/5): Started off very well but after breakfast incident would think twice about going back!! - Location great and staff were friendly Shower had problems and had porcelain debris in my breakfast!
- Rachel (10/5): -
- Angela (10/5): My recent stay - Room was really good with the ability to open windows for fresh air. TV was excellent with plenty of streaming options. Shower was good with a top shower head and a separate height adjustable shower head, I used the height adjustable shower head as I find that the top shower heads due to the limited position range are bad for getting shampoo in your eyes when trying to rinse it off. Towel rail didn't heat up in the bathroom during my entire stay in the room that I was allocated. No matress protector on the bed which I only found out before I left, I was surprised to see that as I thought that most hotels use them.
- Janette (8/5): Would definitely recommend and return if in the area again - Lovely ground floor room as mobility issues for husband. Wonderful steak for dinner that was succulent and tender. Cooked to perfection! The only thing that seemed off. Beautiful bathroom, but a rusty caddy holding the complimentary shampoo/shower gel.
- James (8/5): Solid hotel with great rooms - Very clean and spacious room, very clean and well maintained. Friendly staff and ample on site parking with easy access to main routes. Comfortable and great value Felt a little understaffed which is a shame as the staff working were excellent. 7 or a 8 tables occupied at breakfast however service was very slow. The Full Scottish though was worth the wait and very filling
- Maria (9/5): -
- Meg (7/5): Comfortable hotel, exceptionally helpful staff, great breakfast - Friendly staff, clean room, tea/coffee and toiletries. Good parking and staff helped with taxi booking. Fantastic cooked breakfast with lots of choices. Nothing not to like
- Rachel (7/5): Good value but could be more comfortable - We stayed for one night here before starting the NC500. The room and bathroom were clean, and we appreciated being able to check in late at night due to delayed trains. We found the night manager friendly and the check in was smooth. Breakfast was also decent with a good selection of options and this made the trip good value. Our bed seemed to be 2 beds put together and unfortunately one side the springs had gone so it wasn’t comfortable at all. It would be great at breakfast to offer a few more dietary requirement options to accompany the cooked breakfast such as dairy free spread instead of butter, and gluten free cereal etc.
- Denise (1/5): Very poor - The room was filthy. No hot water so had to shower in cold water. The staff did not seem to care. Breakfast was poor. Will not return.
- Rosie (10/5): - Rooms lovely and clean The hotel bar and restaurant is attached but away from the rooms so if you wanted an early night you weren't disturbed The food was lovely and very reasonably priced There was live music the evening we stayed and it was genuinely a great vibe The reception staff doubled as bar/restaurant staff and if it was busy it did take some time to get a member of staff although they apologised and were lovely The mattress wasn't the comfiest but for 1 night it wasn't the worst
- Phil (7/5): -
- Laura (8/5): -
- Patrick (9/5): -
- Marta (7/5): Ok quality for the price - Staff were approachable and chatty (especially restaurant staff). The room was warm, there was ample parking space and the location was quiet and convenient. The breakfast was nice and we visited for dinner once, and the food was ok. The fittings were quite tired and there was dust on some items in the room. One of the matresses had a spring "about to come out" that made the bed less comfortable.
- Julie (8/5): Enjoyable, would certainly go back as price was good and value for money - Have stayed before and enjoyed it. Room clean and bed comfortable. Only issue was when I wanted a shower before breakfast there was no hot water at all but once I came back it had new fixed so must have been a problem Staff really nice but think there should be more on at breakfast as they were rushed off their feet Breakfast in price and was decent enough Just the shower
- Jill (10/5): Fab Weekend - Overall experience fabulous N/A
- Laura (8/5): -
- Annika (6/5): - Bar direkt am Hotel mit Livemusik. Park in der Nähe. Frühstück a la carte. Die Zimmer sind in die Jahre gekommen und müssen überholt werden. Zum Durchreisen in Ordnung.
- Shannon (10/5): Amazing time we had staying here - We loved everything about the place cant fault anything staff are all amazing friendly and lovely food is great beds best sleep ive had we went for 2 nights we asked could we stay 1 more night and keep our room that wasnt a problem we will definitely be back again There nothing not to like about hotel great stay
- David (8/5): -
- Colin (8/5): Weekend trip - Nice and clean, staff were lovely very helpful beds comfortable and clean food was lovely. Overall a lovely stay Attention to detail rusty shower toiletries holder, breakfast was a bit chaotic had to wait 45 minutes for our breakfast and others were being served before us when they came in after us. Only 1 member of staff taking orders and trying to clear tables a bit shocking for the amount of guests that were staying there. Stated that iron board and iron were in each room but our room didn't so shouldn't state that if it's not the case.
- Johnny Logue (10/5): - Staff very friendly, room very clean with good options on TV ie, Netflix YouTube etc tea & coffee facilities . Radiater heating which warmed room up quickly. Breakfast very good. We ate 2 nights in hotel bar/restaurant very reasonable price & very good. Location probably requires a car (excellent parking) there is a bus service but I can't comment on frequency. Would definitely recommend this hotel Nothing to dislike
- Mary williams (6/5): - Nice area for walks Bed was like sleeping on a wooden board way too hard for me i specificly asked for room with a bath and bath and sink had no plug so forced to use shower
- Pritchard (9/5): Great place - This is a clean friendly hotel have stayed before and will stay again. Breakfast could have been better.
- Riccardo0309 (8/5): -
- Keith (9/5): Lovely Hotel, Value for money - Hotel was clean, staff were helpful and professional
- Michelle (8/5): -
- Sheila (10/5): The Gilvenbank Hotel. It's a great place to stay. - We liked where the setting of the hotel and how it looked from the outside. We were pleased with the size of the room and how it was laid out. The facilities were very well planned. We were very pleased with the service provided. We enjoyed an excellent breakfast. It was an excellent stay. If we were coming back to that area in the future, we would book it again, maybe for a longer stay. (Although we didn't go to the live music session, due to a tiring day, we thought it was an added attraction which we would have enjoyed). . There was nothing we didn't like, but another chair in the room would have been useful.
- Karoline (9/5): Fantastic hotel, would definitely return. - We booked our stay last minute and were so pleased we stayed here. We cannot fault anything. Location was good. The staff were great, the food was amazing, including the fabulous breakfast. Our room was lovely, spotless, and the shower brilliant. Nothing.
- Martin (8/5): - Rooms were clean. Quite noisy
- Peter (5/5): - The breakfast was good. Bed linen was dirty,
- Karen (5/5): Poor cleanlinest , very dated . - Good location Very dated, more like a glorified b and b
- Gotea (6/5): Okish for what you pay-Don't order breakfast- go local - All I can say is you what you pay is what you get! if you are looking for a pit stop after a long drive is ok to sleep- Facilities are outdated- So does require a good refurb. Breakfast was absolute shambles- That chef needs to retire!- Deep fried Bacon to the point that you can't even cut with your knife your bacon. Not to mention the sausages- I understand its a hotel- But that breakfast was shocking- Retirement is required for the chef cooking that breakfast!
- Jackie (8/5): Lovely stay - Staff really friendly and helpful. Breakfast was hot and cooked to my liking. Plenty of choice for food. Evening meals were also delicious. Plug sockets too far away from the mirror to see when drying hair. No plug sockets beside bed either.
- Brogan (9/5): -
- newman (10/5): Clean and comfortable - Good location. Very welcoming
- Monika (8/5): -
- Alexander (9/5): - Very helpful staff Good breakfast Comfy bed Bathroom in need of repair eg bottom of door, a big gap between tiles and wall. TV control was awkward to use and bit unresponsive. All minor wouldn't put me off staying again
- Jay (8/5): - Nice quite and near where I needed to be.
- Randy (7/5): Fijn hotel met gezellige bar-restaurant en vriendelijk personeel. - We waren erg verrast dat er een vegan ontbijt was. Het personeel was zeer vriendelijk. Veel parkeerruimte. Leuk om eekhoorntjes bij het raam van de kamer te hebben. We hadden een kamer met invaliden badkamer. Deze was erg klinisch van sfeer (alles wit en praktisch). Alsof je in een ziekenhuis was. Dat had iets sfeervoller gekund. De wastafel was erg klein en onhandig. De waterkoker past er bijvoorbeeld niet onder. Overigens geen idee of dit op de andere kamers ook zo was.
- Derek (1/5): - Staff were nice Food Rooms were dirty Not cleaned every day after staying 3 nights
- Adrian (5/5): Evening meal lukewarm, but hotter than water. Lost an I-Pad shuffle the hotel, sent a email no resp - Lack of hot water and unable to contact hotel personnel from phone in room. Had to boil the kettle to strip wash. Not what you expect even if you only paid a discount price.
- Pitchers (10/5): -
- Doreen (8/5): -
- Wright (9/5): -
- Avril (10/5): -
- Alexander (1/5): Very disappointed - Bed mattress terrible and very poor quality bathroom. The breakfast was directly out a chip pan and I left after 1 night . Very disappointed Everything . I am 62 and they put me up a flight if stairs and last room at the end of a very long corridor
- Charlie (4/5): A place to rest my head, but won't be staying again. - The staff are very friendly and willing to help where needed. The rooms are a good size, and the location is good for both Glenrothes and St Andrews. The bar/restaurant looked good, although I didn't use these facilities. The rooms are large but devoid of any character. Everything is best described as being a bit grubby. The bathroom was clean but outdated - half the flush button for the toilet was missing, and the sink was cracked. The bath was clean but the grout was a bit grim in places. The main issue really was that for my entire stay (2 nights) there wasn't any hot water. I did mention this to the staff on reception after the first night and they were very apologetic and said that there were 'too many guests for the boiler to cope with', and that I should contact reception if it happened again. Which is a fair response, but given they knew the capacity of the hotel, and clearly it's an ongoing issue, it was extremely disappointing that the next morning there was once again no hot water, and also nobody manning the reception desk to help. Two very cold showers to start my work days were not particularly appreciated. The bed was comfortable but was two singles pushed together (which in my opinion does not constitute a king size), and the mattresses sagged in the middle so you couldn't really spread out unless you wanted to sleep like a contortoinist. The room was very dusty in parts and I don't think the TV remote has ever had a wipe down - was physically sticky and I decided probably best to avoid. This could be a really nice place with a bit more care and attention to detail.
- Lee (10/5): - Clean Comfy Nice Staff Nothin it is a Wee bit oot the way that can be a good hing Aswell x
- Karen (8/5): Weekend away - Room size, tv tea/coffee on site restraunt and bar. Location quite and secluded. Having to fill kettle using a mug cos sink in bathroom wasnt deep enough to fit kettle bit akward but it was the onlyway. Also lightswitch for bathroom was at entrance door which was almost other side of room.
- Reinhard (7/5): - Friendly staff, good food and breakfast The walls of the rooms were so thin, you could hear snoring, TV and wake up calls from adjacent rooms.
Photos
