Hotel Kazurabashi

Location: Nishi-iyayama-mura Zentoku 33-1, Miyoshi, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Sauna
• Shared lounge/TV area
• Kid meals
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Electric bicycle charging station

Rooms Available

• Family Room with Sauna

  Guests will have a special experience as the family room offers a sauna. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room provides air conditioning, tatami, an electric kettle, yukata, as well as a flat-screen TV. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Sauna
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Run of House

  4 Twin Futons

  129-sq-foot room with mountain views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)

  Bathroom - Shower, slippers, and free toiletries

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Slippers
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in

• Family Room with Shower

  The family room features air conditioning, tatami, as well as a private bathroom boasting a shower and a bidet. The family room features a flat-screen TV, an electric kettle, yukata, as well as heating. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Junior Suite

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV, tatami, an electric kettle and yukata. The unit offers 2 beds and 2 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Japanese-Style Room

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, tatami, an electric kettle, yukata, as well as a flat-screen TV. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room with Bathroom

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV, tatami, an electric kettle and yukata. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Japanese-Style Family Room (6 Adults)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. This family room is air-conditioned and features a flat-screen TV, tatami, an electric kettle and yukata. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Japanese Style Room with Open Air Bath

  This family room features a private open-air bath. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV, tatami, an electric kettle and yukata. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Japanese-style Deluxe Room with View Bath - Non-Smoking

  This nonsmoking family room comes with air conditioning.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Gyl (10/5): Outstanding service, a true ryokan experience proportional to to the cost. - This ryokan matches the movie image of a place where the staff pay attention to every need, every detail, and do everything in a super-polite way, down to the attendant at the front waving goodbye to you as you leave, until the hotel is lost from sight. It is the best ryokan I have ever stayed in during 4 trips to Japan. The room we had was excellent, roomy, with both meds and futons, and a massage chair we became addicted to. Everything was modern and worked well. Super clean. The onsen is advertised as coming from a real hot water sulfur spring. It didn;t feel like it. It felt and smelled like regular, very hot, water. Maybe I am wrong, but we also stayed at another site nearby, and that one very definitely felt like a sulfur spring. Totally different. This is the only way in which our experience fell short.
• Muriel (9/5): Très bien , bains avec une vue superbe , très propre, personnel serviable - Les bains Le service des personnels Les chambres style japonais Le repas était très bien présenté dans une belle salle mais pas très gouteux et mets pouvant être clivants (poisson froid avec œufs au goût très fort) bcp trop de liquides au cours du diner- riz gluant pas top pas goûteux
• Li (10/5): 很難忘的溫泉住宿體驗，房間很大和很整潔，溫泉設施很好，職員非常殷勤款待，餐飲服務和質素一流。 - 露天溫泉環境不錯 擺放按摩椅休息區有太多昆蟲
• Yaron (9/5): Perfect japanese experience in Iya valley - A perfect place to stay and indulge with the Japanese hospitality. The Japanese style room with sauna was top notch.. big and comfortable. The dinner was beyond words.. perfection. The outdoor onsen was amazing and unique with the cablecar going up to it and the spectacular views all around. The only thing I didn’t like was the breakfast.. needs to be options for western travelers as we are less accustomed to the Japanese style breakfast options.
• Ming Pao (9/5): 晚上有復古巴士夜遊藤蔓橋的免費活動，很特別！整體住宿經驗相當好！ - 露天溫泉環境優美，可以展望遠山 房間設施雖有點年代，但乾淨舒適 員工無論是前台或是餐廳和工作人員，都非常親切有禮貌 餐食除了和牛和香魚以外 其他餐點偏清淡
• idan (10/5): Highly recommend a gem of a place - All was exallent, Your hotel is Out of the ordinary. .The only place that doesn't match the amazing treat we experienced is the seating area and the coffee needs improvement. I would have expected both better coffee and a more pleasant atmosphere in this corner.
• Lily (10/5): - Very comfortable, hot spring really nice Nothing
• miyata (9/5): いい感じ。 - 山の中にあって、さすがロケーションは、山ばかりでしたが、館内は清潔で、スタッフもいい感じでした。かずら橋も近くて、大歩危の遊覧船乗り場も車で15分🚗程、案外近場で良かったです。 別に無いです。
• Olivier (10/5): - Onsen privatif exceptionnel. Le dîner est une très belle découverte, assortiment de plat de la région. Personnel très attentionné. Une belle halte dans cette région de l'Iya Rien
• Gabriele (8/5): - Tolles Onsen und sehr schöner Außenbereich. Großes modernes Zimmer, tolle und sehr geräumige Dusche, super Ausstattung. Leckeres Essen. Unser Zimmer war direkt an der Seilbahn zum Onsen gelegen, sodass man erstens keinen schönen Ausblick hatte sowie einen relativ hohen Geräuschpegel. Das Personal an der Rezeption war auch etwas kurz angebunden, unflexibel und fast schon unfreundlich ( was eventuell auch an der Sprachbarriere liegen könnte). Die Lage ist zwar nah an der vine Bridge und dem Wasserfall, Fußläufig ca 15 min, aber ansonsten gibt es dort nichts fußläufig zu erreichen, insb. keine Wanderwege.
• Charles (10/5): - Great traditional Hotel.
• Benoit (9/5): Une halte luxueuse hors du temps - La gentillesse du personnel, le chant traditionnel entonné par la gérante chaque soir lors du kaiseki fabuleux, les bains (dont celui extérieur qu'on atteint par un funiculaire). Chambre très propre, grande, très confortable. Le lieu possède un des ponts en liane, mais il est très emprunté. Il vaut mieux aller plus loin dans la vallée (à presque une heure de route de montagne, de même pour l'ascension du Tsurugi-san). Les serveurs et serveuses sont aux petits soins, expliquent les plats avec le sourire, deviennent vite familiers (au sens positif du terme). Le symbole de l'hôtel est un vieux bus bleu, visible dans la garage à côté. Nostalgie assurée. Comme dans beaucoup de ryokan et chambres japonaises, on entend les voisins notamment ceux qui ont le pas lourd. La décoration de la chambre était un peu froide. Le prix est un peu plus élevé que d'autres ryokans de la région (sûrement en raison de la qualité des repas et du bain extérieur).
• PING I (10/5): 另人心曠神怡的地方 - 員工熱忱細心的對待，風景優美宛如世外桃源。 公車班次少，若有接駁就太棒了。
• bert (9/5): -
• Donna (10/5): -
• Angelika (9/5): - Super friendly staff, perfect hospitality, many add ons like bus tour at night
• JEAN-PAUL (10/5): Une expérience originale dans un cadre classique mais parfaitement organisé - L’emplacement au bord de la route n’est pas exceptionnel, mais l’établissement est très original avec des bains dans l’hôtel et des bains en extérieur un peu au-dessus de l’hôtel via un petit funiculaire. Nous avons beaucoup apprécié les repas, de nombreux petits plats très variés et un service toujours impeccable.
• Edith (10/5): -
• Ming Hung (9/5): -
• Alex (10/5): -
• Giulio (10/5): - Everything perfect. Great Onsen too Nothing
• jijia (9/5): - The outdoor Onsen. The food was delicious
• Wendy (10/5): One of the best onsen hotel experiences I’ve had in Japan. - Outdoor onsen accessed by cable car. Staff is professional and personal. You can feel the passion in everything they do. We felt well cared and pampered. The night time bus tour to the rope bridge was so special. None.
• Ruslan (10/5): Уникальный и аутентичный рекан с онсеном - Отличный рекан с очень живописным онсеном. Нам повезло застать и дождь в наше пребывание здесь, но это нисколько не испортило впечатлений, а наооборот еще больше раскрыло достоинства отеля и онсена. Красивый номер в японском стиле и с современными удобствами, даже душ в номере был. Мы брали проживание с завтраками и ужинами и нисколько не пожалели об этом. Все было очень вкусно и аутентично. Обслуживание было на высоте, особенно на ужинах и завтраках. Спасибо большое Акинори-сан! Надо отметить, что всех постояльцев приветствовала на ужине хозяйка отеля, что было очень приятно! У нас был ранний выезд, и мы не успевали на завтрак, но нам приготовили бенто и проводили и Акинори-сан и хозяйка отеля. Мы чувствовали себя очень дорогими гостями. Очень рекомендуем всем,кто хочет почувствовать традиционное японское гостеприимство. どうもありがとうございました！
• YEONSOOK (10/5): - 노천탕에가는 곤돌라가 인상적이였고 옛스러운 시설들이 감탄이였습니다
• Kerry (10/5): Exceptional - Wonderful experience from the moment we entered the hotel until sadly we had to leave. The great care and attention of all the staff was exceptional. The food was outstanding and a highlight of the stay. We particularly appreciated the efforts of the owner who was so kind and welcoming and appeared at dinner each evening to sing us a local folk song. Chen on reception was particularly helpful and even came with us to the bus stop (opposite the hotel) to wave us goodbye. The onsens were all fantastic, especially the private hilltop one which is worth paying the extra for if couples or a family would like an hour outdoors in the most beautiful surroundings. We enjoyed a walk to the nearest village and saw the impressive vine bridge both by day and night. If you’re looking for relaxation and tranquillity away from everything then it’s an ideal area in Shikoku and. A really special hotel
• Anton (10/5): Excellent ryokan with attentive staff and great onsens - Attentive staff, excellent open-air onsens, clean rooms and facilities. We were lucky to get “Tenjin” room with private open air onsen and we cant be more happy. It was perfect size for couple, with onsen in backyard with stunning views. Ryokan meals were a bit to much for my wife so we sometimes skip dinner because of it, but everything were delicious and prepared with care and attention to allergies. A bit far away from public transport so you need a car for convenience
• Agata (8/5): -
• j (7/5): Goede Japanse sfeer, maar prijs te hoog. - Ruime kamer, sfeervol diner , privé onsen geboekt , die was erg mooi Zou erg fijn zijn wanneer voor deze prijzen ook de optie van een westers ontbijt wordt geboden. Uitzicht vanuit de kamer op een grote elektriciteitsmast.
• Sharon (10/5): - All the staff including front desk, concierge, driver, restaurant are very polite and professional. They went out of their way to make our stay comfortable and memorable. The complimentary night tour was a pleasant surprise. The owner of the hotel was very hospitable going from table to table during dinner to chat with the guests and also not forgetting the lovely song she sang for us. The outdoor onsen was very unique as we had to take a cable car to the onsen which also had beautiful scenery enhanced by the sakura season. The location is abit far but the bus stops right in front of the hotel and the staff was outside to receive the guests and help with luggage as soon as the bus arrived. We thoroughly enjoyed our 3 night stay. Nothing
• stephane (7/5): Très belle situation et vue du onsen, dommage d’être sur la route, personnel aux petits soins. Réception et hall d’entré - La situation du onsen Chambre sur la route
• DAEHEE (10/5): - 케이블카를 타고 가고 천공의 노천온천 넘 좋았음. 음식도 산골에 맞게 아주 잘 나왔음. 생각이 안나는 걸 보니 아쉬운 게 없었음.
• Thomas (10/5): Magical hotel in the Iya Valley - Magical place - great traditional ryokan with a wonderful onsen and creative kaiseki dinners
• ran (8/5): -
• Shih Chieh (10/5): -
• Caleb (10/5): The perfect place to travel with a partner if you're exploring the Iya Valley. - The food at this ryokan was phenomenal, even just the service for dinner and breakfast was great and easy for both foreigners and locals to appreciate. The room itself was quite comfortable and provided good amenities as well as a great view of the countryside and mountains. By far, the best experience were the onsen, especially the private onsen. Taking the lift up and being greeted by a beautiful view as well as great facilities made the experience magical and would highly recommend anyone traveling with a partner to reserve the private onsen. There was nothing about this location that was unsatisfactory, it was genuinely one of the best experience I have ever had with any kind of accommodations. Can not think of a single thing I would have changed about the experience.
• ran (8/5): -
• WAI LOK (9/5): -
• Frazer (10/5): -
• Tim (9/5): - Every thing seemed new and perfect.
• Fredie (10/5): - - great outdoor Onsen - excellent customer service and staff - good breakfast and dinner arrangements NIL
• Tang (10/5): 令人驚喜的住宿體驗 - 員工服務周到 餐飲令人滿意 房間整潔 沒有
• Mina (10/5): - どのスタッフも接客が丁寧で、安心して過ごすことができた。その中でも特に、食事処でお世話になった男性スタッフの笑顔と対応が素晴らしかった。
• Bernadette (10/5): Amazing views, Onsen, food - The dinner was the best meal we had during our trip. The hotel was very accommodating and prepared us a vegetarian meal. The rotenburo (outdoor bath) was phenomenal, with a beautiful view of the mountains. Our room was simple, but very comfortable.
• けんぞう (10/5): -
• Francesca (10/5): -
• Maxime (10/5): -
• Tak Shing (10/5): -
• Isabela (8/5): Estancia con buen servicio - El personal del hotel fue muy amable y atento en todo momento. El hotel es completamente para no fumadores, algo que valoramos mucho. Sin embargo, al llegar nos asignaron una habitación donde habían fumado recientemente, por lo que el olor a tabaco era muy fuerte. El hotel estaba completo y no podían cambiarnos de habitación esa misma noche, pero el personal hizo todo lo posible para que pudiéramos dormir allí: limpiaron la habitación hasta tres veces esa noche, lo cual se agradece. Al día siguiente nos cambiaron a otra habitación en la misma planta, esta vez sin ningún olor, lo que mejoró bastante la experiencia. Como compensación por el inconveniente inicial, nos regalaron una hora de baño privado, un detalle que apreciamos mucho. En general, el trato del personal fue correcto y profesional, y se notó su intención de solucionar el problema. La primera noche fue incómoda debido al fuerte olor a tabaco en una habitación que no debería haber tenido ese problema, ya que el hotel es para no fumadores. Además, no pudimos deshacer las maletas porque sabíamos que al día siguiente volveríamos a cambiarnos de habitación, lo cual resultó poco práctico. La comida no nos pareció especialmente buena para el precio que tiene. Es la cuarta vez que viajamos a Japón y hemos comido mejor en otros lugares por el mismo precio o incluso menos. Entendemos que el hotel está en la montaña y que el transporte de alimentos puede encarecerse, pero aun así la relación calidad-precio nos pareció mejorable. Tampoco nos gustó que se permitiera el acceso a las instalaciones comunes a personas con tatuajes visibles o a personas que no se habían lavado previamente, algo que consideramos importante en este tipo de establecimientos. Por último, aunque nos regalaron una hora de baño privado como compensación, normalmente es caro y hay que pagarlo aparte.
• Martin (10/5): Incredible, memorable stay in Iya for the price. - This is truly a perfect Japanese hotel. They do everything right, down to the last detail. Amazing staff, really great food, super comfortable quiet room, the owner even sang for everyone at dinner! They tried very hard to make sure dinner was to our liking before we even arrived. I worked 15 years at a 5 Diamond hotel in Hawaii, Hotel Kazurabashi surely rates 5 Diamonds! The outdoor onsen and the night historic bus tour are not to be missed. Perfect, don’t change anything.
• IN SUT (9/5): - 早晚餐豐富製作用心非常好味！員工服務周到！東主親切，也親自出來向客人打招呼及給賓客唱當地民謠。溫泉很特別。 沒有。
• Lau (10/5): A wonderful stay - The room is big and comfortable with good facilities. The hot water and cold water are ready for the guests to drink. The staff are extremely helpful and friendly that made you feel comfortable. The special outdoor onsen is linked by the hotel private cable car. You can look at the view of the surrounding mountains. The food is tasty 🤤 Nothing
• Chee Fei (9/5): -
• Tony (7/5): -
• xiaojin (8/5): -
• Nattaporn (9/5): - Hotel ask us in advance about food allergies and provided as requested. Every staff were friendly and helpful. Both breakfast and dinner were prepared using local ingredients which were delicious. Would be nice if there is shower indoor in the room.
• Lynn (10/5): -
• Shelisa (10/5): -
• Chien-Hsiu (10/5): -
• Jeff (9/5): A lovely stay that makes the most of what the Iya Valley has to offer. - While the hotel itself might be bit dated, the location, views, service, and facility are unique and a terrific experience. Getting above the valley floor to experience the Iya Valley is so key to appreciating its geography and history. Kazurabashi offers an opportunity to experience those features with its wonderful baths and viewing platforms that require a tram ride. The hotel itself is a bit dated but the rooms and fixtures are updated and tastefully furnished. Both the Kaiser dinner and breakfast, served in the assigned dining areas are well done and feature local ingredients. The tram itself had a glitch which meant we had to walk down the path which wasn't too bad. The outdoor baths could use some additional shower areas.
• Miho (10/5): -
• HSU (10/5): - 老闆娘很熱情 早、晚餐很好吃 房間剛剛整修 很新設備很好 乘纜車泡湯 體驗很特別 溫泉池乾淨吃 床很好睡 寢具很舒服 櫃台人員英文好 也有說中文員工 會再回住 無
• PT (9/5): -
• Eve (10/5): If you get a chance to stay here, book it! - Really loved this hotel. From the super friendly greeting and service we received from Okada, to the delicious dinners and breakfasts we had, to the lovely servers Akinori & Yuuya & (the gentleman from ShanDong,I’m sorry I forgot his name), to the extraordinary private onsen, it was a sensation experience
• Alexandra (10/5): - In één woord, fantastisch. De hele beleving. De betrokkenheid van het personeel. De persoonlijke benadering. Het heerlijke eten in de verschillende prachtige restaurants. Mooie kamer. Zeer comfortabele badkamer. Sfeervolle onsen op de berg. Het enige wat wij jammer vonden was dat wij op de laatste ochtend van ons verblijf een westerse stijl ontbijt kregen. Dat hadden wij niet zien aankomen. Overigens wel weer goed verzorgd en ongetwijfeld goed bedoeld. Maar wij prefereren nou eenmaal de Japanse stijl, zeker in accomodaties zoals deze, en we hadden daarin geen keuze.
• Yellow (8/5): The staff were nice and helpful -
• 怡妏 (10/5): -
• Eve (10/5): Idyllic and stunning stay - The staff are incredibly friendly and welcoming. The room was quite large (smaller rooms weren’t available) The breakfast and dinners were over-the-top delicious and huge The private onsen was simply fabulous (so too was the outdoor public but we prefer to be together) Great location for seeing the sites
• Paul (8/5): Pleasant and enjoyable. - Chinese speaking staff 👍🏻 Good after dinner activity to see the waterfall and sat in a nice ancient bus Need to buy your own milk for bfast
• CHIHCHEN (10/5): -
• Clement (10/5): Fantastic onsen hotel with beautiful views and superb service - Booked this hotel for the location in the iya valley and the onsen. It is just a 3min drive from the Iya valley vine bridge. But the hotel itself is a destination worth visiting itself. The onsen were superb. Well maintained with a quaint funicular train up the hill to the open air onsen that had great views of the mountains. Food was good quality. I particularly liked the multiple methods of preparing the ayu (river fish). The room itself was a very comfortable and quite newly renovated tatami room with all the typical ryokan amenities. Staff were not just polite but friendly and welcoming. English and Mandarin both spoken here - so that is very helpful for travelers. Nothing to dislike. One must just be prepared for the drive there. It’s not terribly long and is very scenic.
• Olivier (10/5): - Hotel le plus déroutant de notre voyage. On passerait à côté sans avoir l idée de s'arrêter. Et pourtant, à l intérieur des chambres immenses et luxueuses (on avait la 312). Confort inouï. Onsen extérieur accessible en câble car privé. Vue magnifique sur les montagnes. Repas kaiseiki excellent. A ne rater sous aucun prétexte Rien
• Chi To (10/5): -
• Robert Andreas (8/5): Vackert Ryokan mitt på Shikoku - Låg vackert till uppe i bergen och nära vine bridges. Väldigt mysigt onsen och charmigt att man behövde ta en liten bergsbana upp till badet. God mat och generellt mycket bra service. Vårt rum låg ut mot vägen vilket tog bort en del av magin. Det fanns till och med en liten timmerterminal på andra sidan där omlastning till lastbil skedde. = en del buller dagtid. Privat bad fanns men kostade extra, och trots att vi checkade in klockan 15:10 var nästan alla tider uppbokade i privata badet. Det var tyvärr redan mörkt ute när vi fick vår tid så utsikten blev det inget med. Samma utsikt får man dock från de vanliga baden.
• KIAN CHUEN (8/5): -
• Derek (9/5): Wonderful experience in beautiful surroundings. - The staff were exceptionally attentive and helpful and the Onsen and hotel surrounds were absolutely beautiful. The meals were exquisitely presented in authentic Japanese surrounds. The futons were not comfortable but that may be a consequence of unfamiliarity with this form of bedding.
• Alban (9/5): - Nice quite location near the vine rope bridge. Hotel looked insipid on the outside but the rooms were luxurious. Had nice outdoor onsen which was accessible only a furnicular tram. During dinner, the owner and manager came to entertain the guests.
• kok meng (10/5): - Location. Outdoor onsen and easy access.And service None
• Uri (10/5): Great stay ! - The staff, service, Onsen and the room. That the stay there was too short 🤦‍♂️
• liane (8/5): Enjoyable stay, the staff were so helpful and friendly, location near to the vine bridge was so convenient for sightseei - Location, outdoor Onsen with great views of the persimmon laden tree, gold autumn leaves, quaint cable car to get to the outdoor onsen from the hotel. No towels or toiletries were provided in the outdoor Onsen
• Jurgen (10/5): -
• Amber (9/5): A luxurious ryokan experience in the spectacular Iya valley. - Beautiful room. Amazing onsen with a short cable car ride up the hill. We enjoyed using the private onsen as a family. The dinner was extravagant in the traditional ryokan style. It may be difficult to access for some - we booked a taxi tour for 1.5 days and arranged transfer back to the station which was quite easy. I believe there is a bus to Oboke station but not sure how easy the transfer times are. Nothing really. It was a slight challenge getting our 5yo through the very long (90minute) dinner experience, but the staff were very patient and accepting of him. It might be nice if there was the option for a more simple dinner style for families with young children - but this is also the ryokan style which is one of the reasons to book this beautiful place.
• brend (10/5): - Het eten en de Onsen waren echt super De kamer: was een beetje klein uitgevallen voor een bezetting van 5 mensen. We hadden wel geen 2 kamers gevraagd. Dus een beetje onze eigen fout.
• Kian Shoon Bernard (10/5): Mountain view onsen - Excellence service from all staffs, making sure we could get around. Kaiseki dinner experience was fantastic. And both Public and Outdoor Onsen were awesome.
• Laurence (7/5): - Séjour agréable dans cet hôtel bien situé Très bon accueil, très serviable Restauration japonaise haut de gamme, il aurait été appréciable toutefois d'avoir la possibilité de choisir une formule un peu plus occidentale pour le petit déjeuner Coup de cœur pour le onsen en plein air privé, magnifique dans la montagne au-dessus de l'hôtel ( accès en funiculaire) Très déçus par contre par la chambre. De type japonaise, aucune décoration ni aucun charme et surtout trop petite. A notre arrivée une jolie table basse avec des sièges japonais dont on aurait aimé profiter, mais une fois installés nos 3 futons plus aucune place pour circuler ni utiliser la table. Probablement une chambre calibrée pour 2 personnes, à 3 vraiment pas idéal. Nous avons apprécié par contre la proposition d'ajouter un matelas sous le futon car celui-ci étant très fin on aurait eu l'impression de dormir à même le sol.
• Bruno (9/5): Excellent stay - Quite a family hotel with all you need. Local and excellent food The surroundings are a bit disappointing compared to north of Tokyo or Ise peninsula
• Tobias (9/5): - The outside onzen was phantastic. It is the main reason why we would recommend this hotel. Our room didn't have much of a view. I think none of them do.
• Laurent (10/5): - Le confort de la chambre, le service et l'amabilité du personnel, la restauration. Le bar
• Ticho (9/5): - Great and friendly staff, great food, beautiful outdoor onsen.
• Jacobo Blanco (8/5): - The amount of food was not insanely large which is rare for a Ryokan. The rooms were super modern which again is rare for many ryokans. The onsen at the top of the cable car were brilliant. The view during the day is beautiful and relaxing, and at night the onsen takes on a magical quality. I’m nitpicking but better coffee would complete the experience.
• CHAOMEI (10/5): -
• Zi Qian (8/5): -
• Yonatan (9/5): Beautiful Onsen Stay - The onsen is stunning, and you reach it by a charming funicular ride through the forest. The meals showcase a variety of delicious local dishes, beautifully presented. The staff were exceptionally kind and attentive, and they went out of their way to celebrate our honeymoon in a thoughtful and memorable way. The hotel also offers a complimentary night tour to the Vine Bridge, which was a truly wonderful experience. The private onsen can only be booked on the day of arrival. We arrived at the hotel around 3:30 p.m., and the only available slot was at night, which was a cool experience, but we would have preferred to have it during the daytime to enjoy the beautiful view. Unfortunately, they don’t allow advance reservations for the private onsen. The hotel itself is a standard building, without the natural harmony you often find in other ryokans.
• Veronica (9/5): - Their dining room is very spacious and well decorated with Japanese folk ornament. The meal is very delicious and they even offer Japanese song singing during our dinner. The hotel provides free shuttle bus to bring us a night tour to the bridge. The shuttle bus is a old style Japanese school bus which make the night tour more interesting. The hotel staff can speak exceptional good English to communicate with their guest.
• Jean-Jacques (9/5): - Les onsens en plein air avec la vue splendide La proximité du pont à voir de jour et de nuit
• Daniel (10/5): Wonderful hotel and onsen - We loved everything about this hotel. The staff were wonderful. There were personal touches, from the owner of the hotel speaking to us at dinner about our trip, to the concierge parking our car and knowing our room number and meal times, they really cared about the details and providing a great service. The room was beautiful with great facilities, and the outdoor hill-top private onsen was one of the highlights of our 3 week trip around Japan. And all set in a stunning location in the beautiful Iya valley. We strongly recommend this hotel and would not hesitate to stay here again! Nothing!
• Aisha (10/5): Japanische Gastfreundschaft und Essen auf höchstem Niveau in wundervoller Umgebung - Es war mit der schönste Teil unserer Reise! Das Personal im Hotel Kazurabashi ist außergewöhnlich freundlich, zuvorkommend und hilfsbereit, man lernt hier richtige japanische Gastfreundschaft kennen. Es war kein Problem sich auf Englisch zu verständigen und alle waren sehr bemüht einem den besten Aufenthalt zu ermöglichen. Besonders auch der Service beim Essen war hervorragend, es hat viel Freude bereitet und der Kellner, der sich die meiste Zeit um uns gekümmert hat, Daiki, war sehr nett und hat uns gut unterhalten. Ich habe im Vorfeld angegeben, dass sich eine Person vegan ernährt und es wurde wunderbar beim Essen berücksichtigt. Die Küche ist sehr offen und flexibel bei Unverträglichkeiten und ähnlichem, wirklich jeder kommt hier in den Genuss eines köstlichen Menüs! Das Essen war wirklich phänomenal! Sehr liebevoll und ansprechend zubereitet und angerichtet, wurde darauf geachtet, dass es auch bei mehrtägigen Aufenthalten abwechslungsreich bleibt. Es hat absolut immer wunderbar geschmeckt! Das Zimmer war wunderschön und komfortabel, der Outdoor Onsen ebenfalls eine großartige Erfahrung. Die Lage war traumhaft, die Straße hat nicht gestört, man hatte schöne Ausblicke auf das Iya-Tal und tolle Unternehmungen in der Umgebung sind möglich. Wir waren mit dem Auto unterwegs, aber es gibt auch eine Bushaltestelle direkt vor dem Hotel und der Bahnhof Ooboke ist mit dem Bus nicht so weit entfernt. Wir haben uns im Hotel Kazurabashi so wohl und willkommen gefühlt, dass es uns schwer fiel, Abschied zu nehmen.
• Linda (10/5): Kazurabashi is a great place to enjoy the spectacular mountains. Staff is so friendly and the food/ dinning atmosphe - Our stay at this beautiful property was amazing.
• Susan (10/5): -
• Flora (10/5): An unforgettable stay - Everything about our stay was amazing! The service was so warm, attentive, and genuinely kind – we felt really taken care of. Our room was spacious, beautifully clean, and super comfortable. I was especially touched that the kitchen made a special vegetarian menu just for me. Since being vegetarian isn’t so common in this area, it meant a lot and I truly appreciate the effort – thank you so much for that extra care! The private onsen was absolutely dreamy, and the little cable car to the wellness area was such a fun and unique experience. This stay will always be a special memory.

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