The Clarion Hotel
Location: Moi Avenue, Opposite Jevanjee Gardens, Nairobi, 00506, Nairobi, KE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in relaxing massages and spa treatments during your stay at The Clarion Hotel. Take some time to pamper yourself and rejuvenate your mind and body.
Fine Dining and Refreshments
Savor delicious meals at the hotel's restaurant, grab some snacks at the coffee shop, or enjoy 24-hour room service. End your day with a refreshing drink at the bar/lounge, creating delightful culinary memories.
Convenient Amenities and Services
Benefit from complimentary Wi-Fi, a 24-hour business center, and event facilities while staying at this centrally located hotel in Nairobi. With dry cleaning services, concierge assistance, and an airport shuttle, your comfort and convenience are a top priority.
Ready to experience a perfect blend of comfort and luxury? Book your stay at The Clarion Hotel today and make unforgettable memories in Nairobi.
Important Information
- Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 11:30 AM - anytime
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Free airport transportation
- Conference space
- Breakfast available (surcharge)
- Full-service spa
- Tours/ticket assistance
- 24-hour business center
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Proposal/romance packages available
- Secured parking
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible fitness center
- Change of towels (on request)
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Double Room
1 Queen Bed
32 sq feet
Layout - 4 bedrooms
Internet - Free WiFi
Entertainment - 28-inch TV with premium channels and streaming services
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), daily housekeeping, and portable fan
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Fan
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Standard Double Room
1 Double Bed
269 sq feet
Layout - 4 bedrooms
Internet - Free WiFi
Entertainment - 28-inch TV with premium channels and streaming services
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), daily housekeeping, and portable fan
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Fan
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Superior Double Room
1 Queen Bed
323 sq feet
Layout - 4 bedrooms
Internet - Free WiFi
Entertainment - 28-inch TV with premium channels and streaming services
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), daily housekeeping, and portable fan
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Fan
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Portable fan
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Guest Reviews
- BLAISE (10/5): Good Joint - Great staff are very kind and helpful. Reasonably priced.
- amar (8/5): Business trip - The airport pickup was great at 2.30AM arrival and than check in was breeze, Hotel is in a busy CBD area so our stay was very comfortable as everything was close by, the business places, the shopping area, plenty of taxi's, restaurants, money exchange, SIM card office etc. The rooms were neat and tidy, the housekeeping was great. Had issues with the hot water shower but it was fixed promptly. The breakfast was not a lavish spread but good enough - value for money. Security was good enough at all times, Facilities didnt use due to time constraints at our side.
- Kalle (2/5): Avoid, disgusting hotel - This hotel should have 1 star on hotels.com. I can’t believe that a company like hotels.com would show this hotel as 3.5 stars on their booking site. The hot water needs to be turned on with a switch and it never even got warm with that. The lights are buzzing. The room was sooo filthy dirty and the bathroom even more. Tiles and paint was missing and the shower looked like something from a prison. We had booked 2 nights and landed in the middle of the night at 2am. We had no choice but to sleep there but in the morning we got out of there quick.
- Sandy (2/5): - This place is not a 🏨 hotel! it is a dirty , smelling dump, full of flies and bugs cannot imagine they are renting this place.i had to leave this place the minute we got to the room OMG !!!!
- christine (6/5): - Room for two only had 1 cup 1 tbag 1 towel 1 sugar and smelled musty. Shower flooded washroom. Staff helpful and door security and help fantastic. Normall Clarion is lovely
- Ann (10/5): - A great value hotel in Nairobi CBD. We enjoyed our stay and had a good meal in the restaurant in the evening and coffee in the coffee shop in the morning. Enjoyed the steam room after a day of sight seeing
- Pierre (8/5): - Staff taking care of my concern
- Barbara (2/5): Worst hotel. Filthy, noisy. We left. - This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would.
- Charlie (6/5): - Was okay, not bad for the money but bit run down
- Salim Albert (6/5): - Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours.
- HARINDER SINGH (8/5): - They need to put Air conditioner or fans at least in the rooms
- Richard (8/5): - Good hotel, clean and vry helpful frirndly staff
- rana (8/5): Value for money - Staff were very helpful. Room was decent size and comfortable. Only had hot water for shower but no way to control the temperature so not very convenient. Location was good and explored the cbd on foot during the day. Restaurant also had good food and service.
- Mika (8/5): - Located in a busy area, lots of street shops and buzz around. I liked it, but in case you are looking for a peaceful area, this might not be for you. The rooms were basic and functioning. My bed was maybe a bit worn out as I could feel the bed springs. Some mosquitos were harassing me during a couple of nights, otherwise slept well. The restaurant is OK, while the gym/sauna etc. seemed to be small / worn. The staff was friendly and helpful! In overall, I was happy with the price / quality ratio.
- Ian (6/5): 1 night stat - Good value hotel although in a shady area. Good shower.
- Verified traveler (10/5): - good hotel. city center
- Firoz A (8/5): Good hotel t reasonable price - Nice hotel in the center of the city close to everything. Cleanliness was good. Breakfast was good. Price is reasonable.
- Firoz A (8/5): good hotel for short stay. - Very good hotel in business ares close to everything. Because of COVID, did not use much of the facilities even though they seem to be vary careful in cleaning. Breakfast was good. For business stay this was just right for me and was not expensive like many Nairobi hotels. I would stay again there.
- michael (8/5): Decent Room - My stay was good for the night. Room was comfortable. The kettle in my room 318 did not work, so I exchanged it with the room opposite mine.
- Zuzana (10/5): Great hotel, very nice staff - Hotel is very good, clean and looks new. Shower is also OK, even though the bathroom window didn't have a curtain. The staff is very friendly and helpful! Overall great value for money.
- Verified traveler (4/5): - It is labeled as a 4 star. It is most certainly not a 4 star hotel. No fan or ac in room. Mosquitos but no mosquito net. Loud. Not from the road noise but from the church next door and some work happening most of the night. Would not recommend. Better options for the money. Might have been nice when it was new.
- Masimuddin Mohd (6/5): Just a night is fine, but not for long term - The rooms are very dark... had to use flash lights... there were also bugs in the washroom... the previous reviews showed that the reception staff is friendly and they know everything but we faced the opposite... the lady couldnt find our room at first by reaching the 8th floor... that was quite funny for us... later on she was like it was behind her thats why she couldn't see it... we were leaving to walk around by 4.30pm but the staff and security said everything is closed now... i dont know how ridiculous they could be as we found all open till 7.00pm...
- Verified traveler (6/5): - Room was outdated and small tv. Electrical outlet not in places of convenience. Old furniture and hot water takes forever to get hot
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