Biwako Grand Hotel
Location: 6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101, Otsu, JP
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Recreational Opportunities
Don't miss out on recreational opportunities including hot springs and karaoke at Biwako Grand Hotel.
Featured Amenities
This ryokan features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Convenient Location
Enjoy a satisfying meal at the restaurant and explore nearby attractions such as Lake Biwa and Ogoto Onsen.
Book your stay at Biwako Grand Hotel for a perfect blend of relaxation and entertainment.
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 10:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Amenities & Facilities
- Free breakfast
- Arcade/game room
- Free WiFi
- Swimming pool
- 24-hour front desk
- Garden
- Luggage storage
- Karaoke
- Wheelchair accessible
- Elevator
- Gift shops or newsstand
- Television in common areas
- Arcade/game room
- Free breakfast
- Smoke-free property
- Conference center
- Free self parking
- Free buffet breakfast
Rooms Available
-
Japanese Style Room with Private Open-air Bath
8 Twin Futons
Overlooking the lake
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator and electric kettle
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, slippers, and free toiletries
Practical - Desk and phone; extra futon mattress (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Daily housekeeping
- Free WiFi
- Private or shared bathroom
- Bedsheets provided
- Extra futon (surcharge)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Style Room with Shared Bathroom
6 Twin Futons
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator and electric kettle
Sleep - Bed sheets
Bathroom - 4 bathrooms, shower, slippers, and free toiletries
Practical - Desk and phone; extra futon mattress (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Daily housekeeping
- Free WiFi
- Private or shared bathroom
- Bedsheets provided
- Extra futon (surcharge)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Style Room with Bathroom
6 Twin Futons
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator and electric kettle
Sleep - Bed sheets
Bathroom - 4 bathrooms, shower, slippers, and free toiletries
Practical - Desk and phone; extra futon mattress (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Daily housekeeping
- Free WiFi
- Private or shared bathroom
- Bedsheets provided
- Extra futon (surcharge)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Doug (10/5): - Loved the hot bath amd staff
- SUGIMOTO (10/5): - 善い想い出になりました
- Lizer (10/5): - Very nice and helpful staff
- Kiyohiko (4/5): 建物の劣化 - 部屋全体は良好だが部屋前の引戸が建付けの劣化か閉めたら最後大人の力でもなかなか開けられない。 子供ではほぼ不可能。 トイレ側の床も劣化か沈みひどいきしみ音がする。 夜トイレに行くには家族全員を起こしてしまう。
- くにあつ (8/5): - 素晴らしいです。ありがとうございます
- シンゴ (4/5): - Wi-Fiが繋がりにくい 部屋の金庫の戸締りがしづらい
- ツネオ (8/5): - 浴場を入るのに館内の移動が少し遠い。
- DAISUKE (8/5): - 二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。
- Yee fun (10/5): - Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
- yasuda (6/5): - 2種類の浴室のパターンが一緒であった。
- AKIKO (6/5): - 食事は選べたのでよかった。ふとんは普通
- あつき (8/5): - お風呂が良かったです。
- ちさの (8/5): - お風呂も大きくて気持ちいい。 となりの部屋の騒音がはひどくて、残念！ スタッフに周辺の案内を尋ねても、周知度が低い。
- Kenta (10/5): - またお世話になりたいと思う良いお宿でした。
- Melissa (10/5): - Private onsen on the balcony was amazing.
- Kin Kwan Eddie (10/5): - Good view, high price value, staff is very good.
- Verified traveler (10/5): - 그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요.
- Reiko (10/5): サービス - 子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。
- Verified traveler (10/5): - 호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다
- Verified traveler (8/5): - 정갈한 식사와 아늑한 방에서 잘쉬다 갑니다 노천탕이 갖춰져 있어 편안한 숙박을 할수 있습니다
- Yuki (6/5): 可もなく不可もなく。 - スタッフの対応はグッド。 建物はロビーお風呂などきれいですが、客室のトイレを見ると古い旅館だったんだなと年季を感じます。
- Verified traveler (10/5): 絕對會再入住 - big and clean Room, delicious Food, wonderful Onsen, superb Services, convenient Shuttle Bus transportation
- Verified traveler (8/5): Traditional hot spring hotel - You got everything you need in the hotel. Nice staff.
- Adrian (4/5): Poor experience in Biwako Grand Hotel - The overall experience in this hotel is average. What you have paid is not what you can get. The lobby of the hotel is old style and the staff there cannot speak English. Do prepared to learn some Japanese before you decide to live in this hotel. Also, the hotel's ceiling height is not high, which is under our expectation, and each floor do not have enough lightings, the corridors are sort of dark. The only bright floor I guess is the lobby level. For dinner: The dining experience is obviously not up to the standard to what you have paid for the hotel fees. The high price of the hotel made me expect that the dinner would be excellent, but in reality it is not the case. The freshness of the sashimi is even worse than the sashimi that I can eat at some good restaurants in kyoto urban areas. Also, even they are empty seats nearby the windows with lake views, they do not allow us to eat at that table. Instead, they arrange us to a table which is next to the corridor. For breakfast: The breakfast that included in the hotel price is so so. The food quality of the buffet is the food that you can find in supermarkets. Don't expect too much from this hotel. The only thing that appreciate is the shuttle bus service between the おごと温泉駅 and the hotel. Actually, without the shuttle bus service, we definitely would not choose this hotel as this hotel is far from the train station and have at least 20-25 mins walk from the train station.
- ton (10/5): 露天風呂付き客室に満足 - 一つの階に部屋が5つぐらいしかないので静かで部屋も広く部屋にある露天風呂に満足出来ました。また、施設には2つの浴場がありこれにも満足しました。食事も値段の割りには良いと思います。
- 745bennyw (10/5): Don’t miss out if your looking for a quiet relaxing time! - Had some trouble getting to the hotel from the airport because we got on the wrong train. Make sure to take the Haruka train from Kansai Airport because it’s very easy to get on the wrong train. The staff was super friendly when we arrived which was great because I was not in a great mood after a long day of traveling. The room was a suite which was a surprise because I was just expecting 1 room with a private open air bath but it was a living room, bedroom, kitchenette, dressing area, indoor shower , separate toilet and balcony with open air bath with the most amazing view of Lake Biwa. There was also a ton of closets! This suite could actually sleep a large family. The only complaint I would have is the hotel could’ve had a more English available all around. But luckily there was always at least 1 staff member that could understand English available. They were very eager to help us find dining and shopping in the area and always made sure we we’re able to get around easily without getting us lost! Thanks so much for a great experience Kyo Oumi! Everything exceeded my expectations!
- portmacchappies (10/5): Superb hotel with views to match - Definitely worth the short train journey from Kyoto to stay in this superbly located hotel. Complimentary pick up from train station, wonderful reception at check in & fantastic views across the lake from a large,comfortable & very well equipped room. Room was even supplied with a humidifier to alleviate dryness from air conditioning! Great & reasonably priced buffet breakfast & Italian dishes (especially desserts) available in the cafe. A relaxing & highly recommended hotel for the Kyoto area.
- dlplop (6/5): good if you're with a Japanese speaker - Nice location, nice rooms, all are working fine, but : 1- the balconies are full of spider, it's an adventure to smoke by night 2- Public onsen are good but you can meet some japanese coakroaches , which i thik is normal as it's outside, hoe not meet a mukade there 3- Karaoke is good 4- employees are smlling, but they speak only japanese, no french, no chinese, no korean, no spanish and no English it's 5 stars if you're japanese, if not, 3 stars
- Terance_Bubble (8/5): Onsen relaxation - Lake view hotel with onsen inside the room... So relaxing after long hard day driving... Eventhough today weather is no good as typhoon no 9 is on Also the sukiyaki dinner is excellent with complimentary sake... Tonight will be a good rest and start a good new day tomoow .....
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