Sunee Grand Hotel

Location: 512/8 Chayangkul Road, Nai-Muang District, Ubon Ratchathani, 34000, Ubon Ratchathani, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Luggage storage
• Sauna
• Designated smoking area
• Elevator
• Fitness facilities
• ATM/banking
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Porter/bellhop
• Free self parking
• Banquet hall

Rooms Available

• Standard Double Room

  1 King Bed

  377 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided

• Standard Twin Room

  2 Twin Beds

  377 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided

• Junior Suite

  1 King Bed

  474 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided

• Royal Suite

  1 King Bed

  753 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Separate bedroom
  • Bedsheets provided

Guest Reviews

• mans0121 (8/5): Breakfast not good for European traveller - The hotel is well situated and next too a night market which is well worth a visit , staff are good , room was basic but clean , bar staff on the evening went over and above superb service Didn't get time to try the pool as this was a overnight stop breakfast was a letdown no tea facilities for drinking But overall a will return
• Chananchida (8/5): - We had a great stay. This hotel is very convenient for us. There are many restaurants, shopping centers, supermarkets, transportation and night markets. Friendly staff, breakfast were served and included. So many options and their food was delicious. Hotel conditions are okay. Only two pillows in the room if you need extra they asking you to pay for them. Hallway carpet a bit dirty and smells.
• John (6/5): - The breakfast was not the same as last time food was not that good. They charged for an extra pillow which is crazy 300 bapt for 3 nights. That is why I didn't give 5 stars but everything else was good
• lars (10/5): Best in Ubon Rat - Absolute the best hotel in Ubon Rat. I stayed at least 10 times during the years and will do in the future too.
• Khammeng (10/5): - Very good
• AKITO (10/5): バスターミナルと空港の間にある推奨ホテル。麓に夜市、ワット・プラタート・ノンブアへも徒歩25分程 - いつぞやの宿無し就労拒否を回避すべく予め電話で確認した上での滞在。ちゃんと泊まれて本当によかった。 空港〜バスターミナルを往来するバスにあるその名もスニーグランドホテルバス停が階下のデパート前にある。ワット・プラタート・ノンブアまで徒歩25分程。麓には夜市。部屋も広く豪華で朝食も美味しかった。ホテルから空港へはタクシーで60バーツ。
• Helena (10/5): - Great breakfast floor 9 the bed was comfortable really enjoyed our stay highly recommend
• KarronW_12 (8/5): A comfortable stay in the region - We stayed here twice on our last visit to Ubon. The first stay we had a triple room, it was nice and clean, overlooking the sunee night market at night. The second stay we booked two double rooms, they were big and spacious but I could smell pee on the bed of our room 😬 We also utilised the massage service and it was fantastic after spending a week out at the family village. Bonus perk… there’s a Starbucks in the adjoining shopping centre downstairs!
• david (8/5): Return visit - We have stayed at Sunee Grand hotel several times, always great staff, enjoyable breakfast, very clean room, lovely location close to many food options (if you're craving Italian, Sapori is our favorite a short 8 minutes drive away) Pool is in need of attention has missing tiles, lounging chairs broken. Overall another lovely stay
• Christer (8/5): Ett ok hotell med förbättringspotential. - Ett hotell med bra läge nära en bra kvällsmarknad. De flesta plastsolstolarna vid poolen var trasiga, hade inte varit skönt att lägga sig i en av dom. Deras wifi funkade väldigt dåligt.
• Gary (10/5): Fantastic place to stay - I would definitely recommend this hotel. If I was looking for a fault,I couldn’t find one.
• KEEHO (8/5): - 매우만족함
• Lynden (10/5): - Everything aspect was great!
• laurs lysgaard (8/5): godt og behaligt - det hotel vi altid bruger når vi er kan kun sige godt om detder fantastisk personale
• Michael (10/5): Love this hotel. - We always seek out this hotel when in Ubon Ratchathani. They have beautiful, clean rooms, and a lovely spa/pool area. They are also in a very convenient location, being above a shopping mall and next to a wonderful night market. The breakfast selection is one of the best I have experienced in a hotel.
• Fawn (4/5): - Unfortunately, they put us on 8th floor during our stay. It empty except for us and my family. Looks like they were deep cleaning the rooms and they never got to ours. My brother and his family were in the next room over which was nice. I am not sure if they ran out of rooms in other floors but our rooms were old, walls were dirty, bed skirting had black marked stains which they still put on the bed. I shared room with my mom and niece 3 twin beds. When we stayed a couple pf years ago they had us on the 10th floor much nicer. Its too ashame because it is very convenient but we will be staying at different hotel when i return in December for Christmas.
• CHRIS (10/5): - Its a four star hotel giving a five star experience at three star prices.
• N3420OKjohnm (8/5): Great value for money! - A great hotel right in the center of Ubon. Don't miss out on the music at the night market close by. Gym, pool & great breakfast. Pleasant efficient staff. Big rooms. I love this hotel and would confidently recommend it. It feels like a 4 /5 star hotel at 2 star prices.
• Steve (10/5): Breakfast is awesome !!!! - Sunee was first stop. On a three week four city excursion and what a nice way to start a vacation Everything was nice and the breakfast like a smorgasboard and was included in very reasonable price If your in Ubon this is a nice place
• david (8/5): A great stay 😊 - Great location and view from the 11th floor. Breakfast buffet has many delicious choices. Shopping and dining area within the hotel complex. Next to a street food and market area. Sapori Italian restaurant is a short cab ride away, they have great food. Pool is refreshing after a day of activities.
• Dick (10/5): - Een schoon mooi hotel en z’n geld waard. Personeel is vriendelijk en behulpzaam en aanrader voor iedereen.
• Joseph (10/5): Ubon Trip - Friendly hotel staff, prompt response to requests, Very clean rooms, actually entire hotel is very clean, and the best breakfast buffet we have seen! To our surprise an indoor shopping mall, large supermarket, and several resturants are located on the first floor within the building. A night market & KFC are located directly across the street beside the hotel. This is our new "Go To" place when in Ubon!
• William (10/5): - We had originally booked dinner bed and breakfast, at check-in we were told that dinner was not available but they would upgrade our room in compensation. The room we got was excellent.
• Kenneth (8/5): - A very enjoyable place to stay: a spacious room with a king-sized bed, a swimming pool, a delicious buffet breakfast, for under 30 bucks. Unfortunately, the internet wass poor and spotty, making it difficult for me to do my work. I would give this place a rating of 8.5.
• Mick (10/5): It’s got everything required at your fingertips - The only place to stay in Unon
• Filippo (8/5): - Decent Hotel, clean, not the newest but in a good position. Property needs some renovation as it's quite old. Service is fine, perhaps some more international Breakfast options would be nice to enhance the overall experience.
• SumanBudhathoki (8/5): Business hotel- Sunee Grand Hotel - Ubon - This hotel is centrally located and just behind is flee night market. The hotel reception floor itself has huge shopping mall with multiple brands for shopping, restaurant. There is cinema hall, convention center, nice swimming pool and fitness centre with spa. The room is ok but didn't provide body lotion and toothpaste kit despite rated 4-star.
• Jürgen (6/5): - In die Jahre gekommene Unterkunft. Typisch ThaiStyle. Vor Ort beim Check In konnte ich ein Upgrade buchen dass vor dem Aufenthalt nicht möglich war bzw. keine Antwort des Hotels kam. Hatten eine Suite gebucht. Sehr groß und sauber. Ausstattung abgewohnt (Couch), spärlich aber ausreichend. Pool war okay. Liegen aus Plastik. Ruhig und ausreichend. Massage vor Ort war gut. Freundliche Masseurin die perfekt Englisch konnte. Ambiente einladend und erholsam. Preis in Ordnung. Lage top. Unten im Hotel eine Shopping Mall mit vielen kleinen Geschäften und guten Preisen. Food Court etc. Vor dem Haus gleich ein Night Market wo es Abends reichlich und gutes Essen gab. Oft mit Musik. Eine Katastrophe bzw. ungenießbar war das Frühstück. Für Kinder nichts dabei bzw. ungenießbar. Mussten für unseren 3 jährigen Sohn nachbuchen und dann war nichts für ihn dabei bzw. er aß nichts. Nur schwarzer Kaffee verfügbar. Und außen gab es neben der Rezeption einen Coffee Shop. Ein Schelm wer böses denkt. Alles in allem okay.
• david (8/5): Weekend in the big city - Quick check in, room had a very large comfortable bed, great view (11 floor). This room had a bathtub, which was nice to take away the chill, (cool season). Breakfast was ok for us, large selection of Asian options. Overall a great weekend
• Dala (10/5): - J'ai apprécié l'hôtel dans sa globalité. Vous pouvez profiter d'y marché de nuit et du shopping center intégré dans l'hôtel. Le petit-déjeuner est correct et la piscine parfaite.
• Tran Van (10/5): - Sehr gut
• Terry (8/5): - It was a very good option for us as a short stopover on each end of an air arrival/departure at the nearby airport because of the convenient location (9 minutes from airport and right on top of supermarket and restaurants). Staff were very friendly and helpful, and nice that they provided a free (and fast) ride to the airport today.
• Yada (8/5): - Very good
• Lars (8/5): Bäst i Ubon - Bästa i staden. Bra frukost, pool och dessetum mycket prisvärt. Saknar en riktig hotellbar dock.
• Tammy (8/5): - I was here for family visiting and it was a wonderful experience. Room is spacious and our room (807) attendants were amazing. So friendly and professional. My room was nicely done. Please extend a Thank you to our room attendants.
• Arild (10/5): - Var der i 11 dager. Hyggelig, rent og pent hotel. Stor servicegrad. Kommer gjerne tilbake.
• Dick (10/5): - It was a great hotel and the staff so friendly. Hopefully soon I will be back if possibly because it’s getting busy there the next few months so booking isn’t possible.
• Peter (10/5): - Right next to a street market. Very good breakfast and nice staff
• Jan (6/5): Ingen frukost för västerlänningar😊 - Hade gärna sett lite bättre frukost. Kalla ägg och ingen bacon.
• laurs lysgård (8/5): - har boet på hotellet mange gange men syntes denne gang morgen maden bestemt ikek var god men ders resturang er fantastisk til thai mad og der er en pige der synger helt fantastisk så kan kun anbefale dette hotel
• Gavin (8/5): - Stayed in a Royal Suite. Large room with a very comfortable bed. Swimming pool needs maintaining. Large shopping mall nextdoor. Will stay again.
• pongdhorn (10/5): - โรงแรมขนาดใหญ่ในอุบล อยู่บนถนนหลักและอยู่บนพลาซ่า หาของกินสะดวกมาก ห้องพักมีขนาดใหญ่ สภาพดี แถมมีอาหารเช้าหลากหลาย
• Flemming (8/5): - Fint værelse stille på 10 sal Ikke nyt hotel. men velholdt og centralt hotel
• david (8/5): Food for thought - Fast checking, huge bed, good size room Hotel is part of a shopping mall with food venues, grocery store and a cinema. Just outside the hotel lobby is a nightly street food market, overall a great weekend
• Benjawan (10/5): - ทุกอย่างดีหมดห้องใหญ่สะอาด มีฟิตเนส สระว่ายน้ำ มีโอกาสก็พักที่นี้อีก
• David (4/5): - hotel.was empty but still made us wait 3 hours to check in because no check ins allowed before 2pm. $6 surcharge for 2 extra pillows ( you get 2 small pillows for a king bed ), black mold in shower, brown stains on the wall and floor near toilet. carpets in entire hotel dirty, stained, ripped. breakfast buffet was ok. location is good, many places to eat nearby. wouldbt stay here again
• Lee (8/5): Luxary hotel but a little dated - Massive luxury hotel. Perfect location and excellent rooms. Very dated and needs a good refurb. Does nit away from the fact this hotel is in a perfect location and is still very comfortable. I will definitely stay again.
• David (10/5): - Sunee Grand is a Hotel, shopping complex and night market all combined. Starbucks below open at 6.30am.Shopping mall open at 10am. Night market can be very busy and the live music can be heard in room till 11pm. My room was a Royal suite. Very Clean, very big with good aircon.Breakfast was good 8/10 as the coffee supplied is the usual thai mud.(hence a trip to starbucks each morning)Staff are super friendly and helpful.Extensive room service selection.Fresh food available downstairs in shopping mall until 9 pm.Gym is well equipped.Pool was clean and family friendly.I will stay again as it is priced reasonably and very central to everything.
• Hide (10/5): - Nice location at the center of the Ubon. Huge parking spaces helped me to find the spot on the late afternoon. Room was clean and spacious.
• Glen (10/5): - No shower door so water escaped from shower onto the bathroom floor and did not drain to the drain in the corner of the bathroom. Floor is not properly angled to drain to the drain.
• 376mrr (6/5): A little disappointed but will most likely stay again... - Our initial room was large with sofa and nice view over the water park. Unfortunately the room adjoined the "smoking room" which had a sliding door to enter. The sliding door hit the wall which our bedhead was against. Not much sleep the first night. The staff were great and moved us to another room albeit downgraded to smaller room with no view. ASK FOR A ROOM AWAY FROM THE SMOKING ROOM. The bathroom was good. As I always mention, plenty of hot water and good water pressure. Location is great in terms of access to food and entertainment. There is an outdoor food fair with live music a short walk away. Breakfast was ok... they have chefs on hand to cook different versions of eggs for you. Other than that, breakfast was bland. Parking was tight and not covered. It has an international look and feel about it, but fell short of expectations.
• Ahmad Wesal (10/5): - Die Ausstattung und das Preis Leistungsverhältnis. Gutes Frühstück.
• Vongpaseuth (6/5): - Look ok
• laurs (10/5): koncert men dejligt - den sidste aften koncert uden for til kl 4 ikke rart men det kan hotellet jo ikke gøre for men igen været der rigtig mange gange og lidt slit men fantastisk personale nyder at komme der
• laurs (8/5): dejligt - super fint hotel lidt slidter kommet her rigtig mange gange og gør det gerne igenmen fantastisk personale
• Soukinda (4/5): - Not much to say for the price you get what you pay for. The fact that they cannot even provide a shower chair for an elderly person is really sad. Hope they can do that for future patrons. Not even a plastic chair. I won’t be returning. They have very nice people working for them though. That made the stay ok and they have a lobby with a live singer was very nice.
• philip (8/5): - I like the hotel but getting to the entrance was confusing. When i booked i didn't know it was attached to a market (mall)
• Paul (10/5): - Ill be back to stay again -- staff were excellent !
• Svein Olav (8/5): - Sauna and Steam room! Large gym. Shopping centre in same building. Small water park as well. No coffee in restaurant after 17.30 Food in restaurant is good. Breakfast good. 400 baht for laundry. I paid 500 baht, got 40baht back...
• David (10/5): - The staff was extremely polite and helpful and helped make my stay wonderful.
• seng (8/5): - Good
• 790corac (10/5): Great place to stay - The room was clean and comfortable. There were hot showers. The breakfast buffet was incredible. The staff were really helpful. Great place to stay. The taxi drivers knew where the hotel was I would stay there again There is a great night market across the parking lot
• priyakon (8/5): - overall are ok, only the smell of Carpet has to be improved as 2-3 years ago until now this point still didn't get any improve yet.
• Kenji (10/5): - I’m very grateful to the entire staff here. The kitchen staff, the cleaners, the gym/pool staff, the masseuses, the musicians, and of course the reception people headed by the manager often referred to as “the lady with the glasses”. The only criticism is that I hope all the staff take their masks off and show their beautiful smiles.
• Scott (10/5): - great breakfast
• Xoua (8/5): - I love that it has a shopping center and restaurant nearby.
• Shane (10/5): - We had an excellent 5 night stay. Hotel restaurant is superb.
• Vilasinee (10/5): - Easy excess to everything.
• Vilasinee (10/5): - Super clean and convenient close to everyday.
• david (8/5): Wi-Fi is needed - I was very disappointed with the wifi in our rooms, it would show connected no internet not useful.On sunday morning, the cold items at the buffet where empty no fruit, salad, and breads were low the hot items were tasty and a good variety
• Peter (8/5): Ok Stay - We like the Sunee Hotel but the mattress has a slight musty smell but not too bad. Buffet Breakfast was ok. Staff very nice especiallu Front Desk.
• Frank (8/5): - the hotel was good but the the front counter need to speek and under english
• tinekirs (8/5): Nice and clean - We stayed for a week and visited our family in the town. The hotel is nice and clean with a good pool. The surroundings are quiet with free parking, and the rooms are spacious. Breakfast is OK, and there is a supermarket in the same house, so we could buy some yoghurt and fruit and bring it to the restaurant. In the supermarket there is also a food court with very good traditional thai food. Near the hotel is a nightmarket also with good food. The staff is nice and polite. We will come back.
• Lucie (10/5): - Spacious, clean rooms, comfortable beds, lovely bathroom and shower. Lovely pool, good variety of breakfast. Excellent value for money.
• Myron (10/5): - close to shopping
• Verified traveler (10/5): Better than expected - The hotel allowed us to check in earlier than usual, which is really helpful. They were also very resourceful in assisting us with missing baggage from the airlines. All in all, we're very pleased with the hotel staff and facility.
• Stephen (10/5): - I enjoyed my stay at the hotel the staff polite and helpful, the pool area was great I enjoyed using the pool 0i will stay at this hotel again and in my opinion I have no problem recommending this hotel we enjoyed our time there
• X9666RAwilliamh (10/5): A Decent Hotel for Ubon Ratchathani ( with swimming pool & fitness center) - Though the faded, unkept exterior & surroundings of Sunee complex gave me a negative “vibe”, the renovated, spacious hotel rooms were a nice surprise. Comfortable beds, new linens, fresh towels and plenty of hot water. Decent breakfast.
• pramoteb2019 (4/5): The Service Standard - The service was lower standard from the price comparing with the others. The Front Desk and room service processes were complicated even though you ordered for 1 bow and it did not make sense for paying 50 THB. The housekeeping team always knocks your door with heavy sound in the day time for making the room and it drives me crazy in the fourth nights visited here as i spend all day with sleeping and woke up for their noisy to ask my permission to make up the room the last day was terrible as they entered my room while knocking just one time and spoke so loud with friends as I was in the room. For the business I do no recommend for this hotel as the internet was useless and i had to reconnect every 30minutes and it’s easier if you use your personal internet. One things for appreciation was Khun AOI at Spa had a professional skill for Thai massage even though the reception guy at the Gym was unfriendly and unhelpful.
• Nam (6/5): - very limited english by staff. hotel is aging badly. furniture needs to be updated. hallway and building is dirty and crumbling. Breakfast is awful. Better to go to market for a meal.
• Chris (2/5): - HORRIBLE property. Dirty. Doesn't even provide water or tooth brush. Soap smelled bad. Hallway dirty. Room dirty. Bad smell. This place should be shut down. Absolutely terrible hotel.
• John (10/5): - Great staff and facilities! Only small complaint would be slightly dated especially the bedding. But overall great location in Ubon and wonderful staff
• johnny (8/5): - The pool area wasn't clean and the pool need a big renovation
• Q4645YGbillc (6/5): Decent Enough - I stayed at the Sunee Grand for 7 nights on business. The property is part of a small'ish shopping center with a cinema, small water park and a nice grocery store. You can get pretty much whatever you want at the grocery store so that is very convenient. I had a "junior suite" for the week which was nice sized with a decent sized bathroom, but completely outdated. Old furniture, not enough outlets, etc. The halls at least on the floor I was on (10th) desperately need the carpet replaced as it is old and completely stained. The dinner menu at the restaurant is quite extensive with western and Asian dishes. The meals I had there were very good. Breakfast on the other hand has a lot to be desired. Being there a couple nights would be OK, but for a week there was no variety. All the staff I interacted with were very nice and professional. There was only one person at the front desk when I was checking in behind several people and so that was a long process. She could have used some help. My biggest complaint is the internet. I had a lot of work to do and it was difficult to get a good signal and stay online. They have a wireless router hooked to the ceiling in the hall every 5 or so rooms. I was at the end of the hall. Maybe having a room next to one of the routers helps. I had to spend a lot of time in the lobby where the internet was much better. I am mixed about if I would stay here again or try somewhere else. Sunee Grand is certainly acceptable.
• KamolMeesri (8/5): Nice Place, Comfort , Quiet, Centre Located, and good Location. - I have been here with our party for our activities in Srisaket Province, First day of our arrival everything was prepared and under the neat. We have found the friendly and smile with hotelier warm welcome althogh we have checked - in so late . This hotel was changed from the hospital for the accommodation and couple with department store that easy for any shopper. All of general, I can was great time form me to stay, highly reccomended. for.
• Kenneth (10/5): Good very good happy place - Nice hotel does exactly all you need and require at a great price with lovely friendly staff Fantastic massage and gym Just great i have stayed here 7 times and will be back again and again
• kensZ4284WD (2/5): Wedding - Not recommended!!! When we checked in, the young female staff was not welcoming. We reserved and paid for 4 rooms to attend the wedding. The young lady gave us two rooms saying it has connecting rooms total 4 rooms. She gave us two key cards for the two rooms and we had to go back and tell her we don’t have access to the other two rooms she mentioned they were connected. She ended up giving us two additional key cards for the other rooms which she should have done in the beginning. She was not apologetic about her mistake. Therefore, this hotel is giving me the impression that the owner of greedy and don’t care for their employees to meet customers satisfaction. They have the same breakfast food for 4 days. First impression is everything and this hotel disappointed our family. I wish them luck in the future because my family will not return. Sorry but no thanks.
• Verified traveler (6/5): Average - This was an average stay in an average hotel. I would consider this a 3 star experience in a 3 star hotel. The room is a bit dated with no special amenities. No wash cloths and only a half roll of toilet paper. Ran out of TP and requested more but they never delivered. Convenient to shopping and restaurants. This was an overnight stay on my travel to BKK. I would likely skip this stop next time. Not much to offer here.
• Instantcalmer (10/5): Best in Ubon? - We knew the hotel has a 4 star rating and we stayed for 2 reasons: the swimming pool and a bathtub. The swimming pool is great and very, very clean. In fact the whole hotel and our room were extremely clean. It shows that the staff are well-trained, our check-in lady was English fluent and very polished. Breakfast was making a valiant attempt to be pro-Western and they even had multigrain bread and filter coffee. There was certainly a lot of variety. One very pleasant aspect is the huge lobby area with comfortable seating. There is a good coffee shop and you can enjoy your coffee in the lobby. Another feature is the fact that it's part of a shopping mall with lots of food choices and a food court. as well as banks, a supermarket and a department store. The room and bathroom are good and well laid out, In our 10th floor room we had no real view and it was a little musty at first, maybe it hadn't been occupied for a while because of Covid19. The Wi-Fi is good but it keeps wanting you to log in if you don't use it for a while. My rating is 4.5 stars but I'll be kind and give it a 5 despite the small imperfections.
• Z9619EYkevink (4/5): Dirty and overpriced - Stayed at this hotel at least 10 times over the last 5 years, it is getting worse and more expensive everytime I stay. The last time I stayed the price was 50% more at the desk than on agoda. We were charged for breakfast for a restaurant that was closed, I asked for a refund for the cost of breakfast and was ignored by staff. The room was dirty and overpriced, we will stay elsewhere from now on.
• Verified traveler (8/5): - Staff was willingness to assist guests with luggages-staff cross trained
• Aussie-Ian04 (4/5): Not what is expected - My wife and stay there over the past weekend, we decided to book the Royal Suite as it was our first anniversary. We were expecting a little bit of luxury being a Royal Suite. We were sadly disappointed, all it is really is a larger room, no carpet on floor, very small refrigerator and not even a mini bar in a Royal Suite, poor internet reception and the windows were absolutely dirty. The furniture is nothing special just normal room chairs. I went down to the lobby and decided to have a beer at the small bar, I ordered 1 beer, after waiting 15 minutes for 1 bottle of of beer to arrive I just walked out and I was the only person there so its not as if the staff were busy, terrible service. Breakfast is available on the 1 st floor, it is mostly catered for Thai's and not catered for western people, with only orange juice available in the juice section. This was our 3rd stay there however we just booked a standard room before, we will not be staying there again at that hotel, as for the cost of a Royal Suite it is totally not worth the extra.
• Ameliwestbrook (10/5): the best in Ubon - Easy for everything there. Shopping, bar, market, pool and transport. If you travel for work or holiday, please stay there. I really high recommend for all of you to stay here and we went to spa was very nice, The bar at the lobby also great. Nice music.
• oody2015 (4/5): Diaappointing stay - NOT RECOMMENDED - We had booked 10 days in hotel.....maybe location is good but the hotel staff attitude is very bad and not cooperative and unwelcoming. we had taken extra towel for a child for 2 days and had informed reception child will stay only 2 days....but we were charged for 7 days 100 baht per day....ie 700 baht. (better to buy new towel) Reception insisted paying full amount at checkout. Secondly, their airconditioner controler did not work. you get chilling cold at all the time and cant change temerature. 2 times service was called but did not fix the problem and also our room was not changed even though deluxe rooms were vacant. Please do NOT stay in this hotel. there are many better hotels in Ubon. Their restaurant is over priced and charge additional 20% tax on bill. Breakfast is ok.
• BirdsofaFeatherBnB (10/5): Friendly staff, clean spacious room. - We booked for 1 night and enjoyed our stay so much we stayed a 2nd night. Nice swimming pool and full service spa. Conveniently connected to a good shopping mall and movie cinema. Centrally located. Wonderful stay. We’ll be back.
• travelwithoutmercy (6/5): Just strange - The sunee grand does indeed look like a grand hotel. Imposing lobby, wide corridors, large rooms and yet it was all a bit odd. It had the grandness of space but not the service to match. The pool area was in need of attention and getting a towel was a challenge. The reception staff spoke little English so arranging a transfer was tough. Breakfast was let down by poor coffee. So a strange and impersonal hotel that did not hit the mark
• morint2016 (8/5): Mr - The location of hotel is very good, there are a big shopping mall in this tower. The room are clean and good hospitality. The restaurant at lobby is very interesting. Massage price is also reasonable.
• Eunice (8/5): - Hotel is old but well kept. Rooms are big. Good swimming pool and very big gym with updated equipment. Also attached to a mall with many restaurant options.
• Verified traveler (8/5): - We needed a hotel close to the airport during the recent flooding while we were traveling Convenient location for this, but that’s all . Would stay again if necessity warranted!
• Lawrence (10/5): One of Ubon's best. - Wonderful hotel in great location.

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