Capace Hotel Gangnam
Location: 21, Eonju-ro 89-gil, Gangnam-gu, Seoul, kr
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience ultimate comfort in our rooms featuring extra-large double beds with goose-down duvets, flat-screen TVs, and private bathrooms with both shower and bath options. Selected rooms even boast a relaxing spa bath for a touch of indulgence.
Convenient Location
Located just minutes away from Yeoksam Subway Station and with easy access to the airport, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant city with dining options and attractions nearby, including COEX Convention Centre and COEX Mall.
Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, complimentary WiFi, and free parking. Indulge in a delicious European breakfast at our restaurant and take advantage of our laundry, dry-cleaning, and ironing services for a truly relaxing experience.
Book now for an unforgettable stay at Capace!
Important Information
Guests arriving after check-in hours (21:00) must inform the property in advance. Contact details can be found on the booking confirmation. If the property is not informed, the booking may be treated as a no-show.
Please note that the photos are for illustrative purposes only and your actual room may differ.
Please note that when 3 or more people stay in a room, mixed accommodations is not possible and refunds are impossible.
Breakfast-inclusive rates consist of breakfast for 2 adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:30 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Secured parking
- Garage
- Guest education on local ecosystems and culture
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Room (B)
1 Double Bed and 1 Twin Bed
324-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV, premium channels, and tablet computer
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and a down duvet
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Tablet computer
- Bed sheets not available
-
Suite (A)
1 Double Bed
476-sq-foot individually decorated room, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV, premium channels, and tablet computer
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and a down duvet
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Tablet computer
- Bed sheets not available
-
Suite (B)
1 Double Bed and 1 Twin Bed
476-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV, premium channels, and tablet computer
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and a down duvet
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Tablet computer
- Bed sheets not available
-
Deluxe Room (A)
1 Double Bed
324-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV, premium channels, and tablet computer
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and a down duvet
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Tablet computer
- Bed sheets not available
-
Superior King
Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Laptop
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Premier Suite
Featuring bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Laptop
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Supreme Suite or Connecting Suite(Varied)
This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a tea and coffee maker, a dining area, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Triple
Providing bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Laptop
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Laptop
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Large Double Room
Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Laptop
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- daniel (10/5): The staff are so friendly, helpful and will go above and beyond to help. Unfortunately I got unwell on my trip they help - Modern clean and recently renovated. Everything feels new & rooms spacious, nice boutique hotel
- Gonzalo (9/5): Great, clean and appropriate - It was good location and the staff were very professionable and helpful. The room was clean and modern At the time we went the breakfast area was shut
- Kenneth (9/5): -
- Данияр (7/5): -
- Yash (8/5): -
- Sven (9/5): -
- Amira (10/5): -
- Thomas (9/5): - Sehr freundliches Personal. Super Lage. Großes, bequemes Bett. Raum hat einen leicht unangenehmen Geruch, an den man sich aber schnell gewöhnt.
- Thomas (8/5): -
- ieva (7/5): Clean, spacious room. - Big, clean room, with a lift and convenient access to metro and bus stations. The service felt inconsistent—a 3-star hotel trying to offer a 5-star experience but not quite matching it, with no breakfast, no bidet, missing basic amenities, no umbrellas provided in the rain, and paid laundry facilities, despite more formal touches like luggage assistance with white gloves.
- tony (10/5): -
- Sara (10/5): - The front desk is extremely friendly and helpful. They ordered me a Taxi when I need, helped me with the luggage, and I could also buy a transportation card at the front desk. I was also able to weight my luggage there. The location has lots of public transportation and is perfect for solo travellers.
- Laura (9/5): - The hotel is in a great location for exploring, it’s a quick walk to the metro and it’s surrounded by offices so during the weekend it’s very quiet. The room was spacious and there was enough floor space for open suitcase. The bedding in the room had a very strong smell of bleach.
- Chad (10/5): - good
- Mark (8/5): -
- Huang (8/5): -
- Tarakanita (6/5): - The location is not that bad To small for three of us and also the bathroom to small and smells.
- Subhahs chandra Das (10/5): It was beautiful to stay there and staff made my journey very comfortable. - The staff were extremely supportive . Nothing such.
- Ganbaatar (8/5): -
- Byungnam (8/5): -
- Antonio (9/5): -
- Irina (8/5): - Рядом с метро и остановкой автобуса городского и того, что едет в аэропорт, находится сразу за центральной улицей вторым рядом зданий, круглосуточные магазины, рестораны, кафе все очень близко. Удобная транспортная развязка, недалеко и удобно доехать до Лотте Тауэр, Тондемуна, Дворцов и прочих интересных мест Отель участвует в программе защиты окружающей среды, поэтому в нем нет тапочек (но под полностью в ковровом покрытии), нет одноразовых косметических предметов. Больше всего удивило, что нет даже стаканчика под зубные щётки, пришлось ставить в бумажный, но и бумажные были не стандартные, а маленькие. Хорошо было бы просто предупреждать на странице о таких ньюансах, чтоб путешественник был готов и взял свои одноразовые необходимые предметы. Дорога перед отелем очень ухабистая, и чтоб попасть на улицу где он находится нужно идти или в гору или в переулок по небольшой лестнице, с 2 чемоданами было некомфортно.
- Mahmoud (9/5): -
- Tobian (9/5): -
- Tom (10/5): - Clean 16:00h for check in
- Francesca (9/5): -
- heliena (10/5): Je recommande ! - Excellent, très bon emplacement, très confortable, personnel très poli
- Ngan Thanh (7/5): -
- Rashid (8/5): -
- Magdalena (9/5): - Bardzo miły personel, zawsze pomocny. Lokalizacja w porządku, w pobliżu są sklepy, kawiarnie i knajpki. Duże wygodne łóżka.
- Andrew (9/5): - Very friendly staff especially the doorman, he helped us to communicate with our taxi driver. All of them spoke English well and were very welcoming. The beds were very clean and comfy The WiFi was very unreliable and they had a cafe downstairs but the machine was broken so we weren’t able to get drinks
- Nathalie (9/5): Very pleasant, lovely staff - The friendlyness and care of the staff. Always their to make you feel welcome and make it easy for you . We got used to electric toilet with water jet during our time in korea and our room didn't get those, no big deal. My 11yo daughter would complain that it was a little walk away from metro station but she got used to it by the end
- Phuong (8/5): It is good - The hotel don’t have restroom in lobby
- KIKIBERS (8/5): Un potentiel gâché par un manque de confort - L'emplacement de l'hôtel à Gangnam, le valet qui sort vos bagages du taxi, l'aide des réceptionnistes, La tristesse de la chambre : fenêtre qui donne sur un immeuble, on ne voit pas le jour, vu l'espace entre le lavabo et les toilettes et la douche, ils auraient pu les faire plus grands. Douche et toilettes étroits, WC non japonais, soit on utilise la climatisation soit la température est réglée et on ne peut y toucher L’établissement bénéficie d’un emplacement intéressant, mais l’expérience en chambre est malheureusement décevante. La pièce est particulièrement sombre : la fenêtre donne directement sur un immeuble très proche, empêchant toute véritable lumière naturelle d’entrer. L’agencement laisse perplexe. L’espace entre le lavabo, les toilettes et la douche aurait permis une configuration bien plus confortable. En l’état, la douche et les WC sont étroits, et l’absence de toilettes japonaises est surprenante pour ce standing en Corée du Sud. Enfin, la gestion de la température est rigide : soit la climatisation fonctionne, soit la température est imposée, sans possibilité d’ajustement, ce qui nuit clairement au confort du séjour. 👉 Cet hôtel peut convenir pour une nuit de passage, mais pas pour un séjour de plusieurs jours. On l'a regretté.
- TATIANA (10/5): -
- Almaz (8/5): -
- Lee (5/5): Very hard beds OK location - The size of the rooms were good I made a mistake with my booking. I ended up booking three nights, but I only needed to book 2 nights. I asked for a refund and I didn’t get it. I was a bit frustrated with that with leaving a day early and having to lose the money also, the beds are too hard. I didn’t really sleep very well
- Alexandre (10/5): -
- ITOU (10/5): -
- Baptiste (10/5): -
- Giacomo (9/5): -
- Yasuhiro (7/5): - 部屋はきれい．ベッドはよい．ペットボトルの水がある． 朝食をホテル内でとれない．スタッフに聞いても，近くで朝食が取れる場所はわからないとの回答であった．歩いてみると近くにコンビニやカフェはたくさんあるので，困らなかった． 部屋はきれいだが，椅子がプラスチックで長時間すわるのはきつい． 冷暖房が動作しなかった．
- Nicola (10/5): -
- Glass Hoiki (8/5): - The staffs are very helpful and friendly, we extended our stay with them because of that. We recommend here for long stay. But the air conditioner is not working and does not have facilities. The location is close to main area but a bit walk to station
- Serkan (7/5): - Sauber, Betten Bequem Keine Spiegel im Zimmer, was sehr unpraktisch ist. Klimaanlage nicht selber regulierbar. Sonstige Ausstattung Seife etc. passt auch nicht zum Erscheinungsbild, könnte mehr Kundenorientiert sein.
- Mayumi (9/5): -
- John (9/5): - A very comfortable room and overall a very quiet space. The staff was very helpful. Lots of restaurants in the area but you must walk in the right direction, otherwise you'll find very few. We found very few before we found the many. Overall we enjoyed our stay. We needed to ask the hotel to turn on the air handling system as the room was hot and stuffy, They did so and it made all the difference. No glasses or coffee cus, just small paper cups. No really great for coffee in the morning.
- Joanne (6/5): -
- Antonio (9/5): Ottimo soggiorno a Gagnam - Ottima struttura nel cuore di Gangnam-gu , personale super accogliente e disponibile. Check in e check out super rapido, camere pulite e con tutto il necessario. In linea prezzo e servizi offerti Si potrebbe organizzare meglio la camera aggiungendo più spazi e accessori e per le valigie
- Christy (10/5): -
- Guest (9/5): -
- Henrik (7/5): - Staff super helpful when chekking in and out No breakfast
- Anna (10/5): Super! - Personal war super nett und hilfreich! -
- Celia (10/5): - Owner/manager went above and beyond to make sure our stay was comfortable. Treated my baby very well
- ناصر (1/5): - تم خصم مبلغ من حسابي وتم الغاء الحجز وعدم استرجع المبلغ
- Garcia (10/5): Excelente hotel - El servicio excelente y la ubicación muy buena, todo muy limpio, siempre muy atentos a todo. Solo que no tenía microondas, Pero todo excelente
- Andrea (10/5): Location perfetta per scoprire la città - Praticamente tutto!!! Lo staff è super cortese e sempre disponibile, è parlano benissimo inglese Posizione centralissima a 5 minuti dalla metro verde e dal bus limousine per l'aeroporto Pulizia impeccabile Dimensioni ottimali per una famiglia che usa la camera per dormire e basta (nota d'eccellenza per la doccia enorme)!!! ! Insomma, se mai tornerò a Seul, tornerò qui per dormire. Piccola gentilezza, un bellissimo omaggio a fine soggiorno per mia figlia!!!!
- Sunao (8/5): -
- TOKUMA (8/5): 快適でした - 部屋が広く、清潔感があってよかった シャワールームの水がうまく流れない。しばらく使っていると流れるようになる
- MELISSA (3/5): I will never come back - Location Staff not competent and very bad service recovery skills
- Suhyung (9/5): -
- Abdullah (8/5): Great stuff - Clean Stuff
- Saki (9/5): -
- Lönngren (7/5): - The hotel staff were very nice and the location is great! I could hear the people in the adjascent rooms very clearly. The rooms are not soundproof at all.
- Askhat (10/5): -
- Arezoo (10/5): - The lovely staff at the front and door Cleaning is a problem i had to ask 3 times for my bathroom to be cleaned and the cleaner ignore it They dont vaccum or change the bed sheet only replace towels
- Valerie (9/5): -
- Thi Hoa Mi (8/5): -
- Hou (10/5): -
- Shirley (10/5): Cómodo - Las camas son muy cómodas, todo está limpio y el personal es muy amable Está un poquito lejos de la estación del metro y si vas con maletas muy pesadas es incómodo
- 베어 (10/5): -
- Maya shanti (10/5): It was amazing, great and kind people working and quiet room. - Capace was amazing. I had to book last-minute accommodation after a terrible experience at another hotel, and staying here was such a relief. The staff were incredibly kind and welcoming, and for the first time in days I was finally able to rest and get a good night’s sleep. They genuinely care about their guests and always made sure to help with anything I needed. Because of this great experience, I ended up booking two more times and stayed here for a total of two weeks. The location is also very convenient: there is a convenience store right downstairs and public transport is close by, making it easy to get around. I will come back!! Thank you <3 Nothing was wrong. I loved it!
- Er Win (10/5): -
- ポリデント (3/5): - ヨッサム駅からすぐに位置するのでロケーションは悪くない。 ・とにかく寒い。ヒーター？の電源を入れても寒くシャワー後部屋に出るのがしんどかった。 ・フロントへ電話で伝えたが｢wait a minutes｣と言われ電話を切られ、その後折り返しも無し。 ・窓が小さく部屋が暗い
- sam (1/5): 이개 맞나요? - 예약 날찌를 잘못 선택했는데 아무리 카파쓰 직원분에게 전화로 변경 요청을해도 불가능하다고 하더라구요.. 그래서 돈만 날리고 왔습니다..!
- Marina (10/5): - The room was specious, clean and the bed was comfortable. The staff was very friendly and helpful. The location was very convenient, close to several metro stations, shops and restaurants.
- Arezoo (10/5): - Staff are super friendly and nice
- Juliette (1/5): I'd rather book a stay in prison. - Genuinely the worst hotel experience. I'd consider myself extremely tolerant and tend to give the benefit of the doubt if a few mishaps take place or if my expectations are misguided by marketing. I was already apprehensive given the fact that this hotel was heavily promoted on booking.com and discounted suspiciously more than any other hotel. However, I was amazed by the truly fecal service and depressing environment my mom and I found ourselves trapped in. Communication was severely impaired as the staff could not speak English (massive understatement), which is confusing for a hotel advertised towards internationals. The bedroom 'sofa' bench reeked of a pungent odour, the kind that makes you question if there was a BBL leak. Our shower drain was clogged, which we can only assume is a green initiative by the hotel as we forcibly took short showers before we unlocked the luxury of an indoor pool. We returned from a medical intervention with doctor's instructions to layer 2-3 pillows for recovery, so we kindly asked the hotel staff for extra pillows. What I naively understood to be a baseline service provided by quite literally any accommodation turned into a guilt-stricken plea for a crumb of extra comfort and in this case medical necessity. With our request categorically denied, I begged for just one extra pillow = DENIED. We asked a staff member to microwave our convenience store food and once he had practically incinerated it since after all we were in hell, he could barely grab the package by its edges. So I pointed towards a stack of clean HEAT INSULATING plates to which he responded no and bbq-ed my HEAT CONDUCTING hand instead. Finally, edged at the corner of the room were narrow piss-coloured curtains to match our piss-coloured walls, revealing a lanky window - our only visual access to the outside world.
- Przemyslaw (10/5): - Great hotel with a nice and very helpful staff. Room was big and clean.
- Nathan (9/5): Great value, very helpful staff, off the main streets just enough. I’d be happy to stay here again. - 24 hour reception very helpful. I arrived at 6:30am, so I had booked the previous night. I advised the hotel of this through booking.com messaging before arrival, they replied they understood and all was fine. My fear was that they would cancel the booking if I did not check in the day prior as this has happened at other hotels previously. Not an issue here. The rooms are very clean and comfortable. Wifi works well. Heating. I like a room temperature around 20 degrees or colder to sleep comfortably. This room seemed to be stuck around 26 degrees. The heating appears to be non responsive to trying to change the temperature. I contacted reception, they explained air conditioner is disabled in winter, they changed the temperature via the room controller, the same way I had tried but it did not seem to work. In the end I opened the window which helped.
- liu (9/5): - 位置很好，前台服务很好，环境很好，干净，安静。
- Park (10/5): - 친절해서 좋았습니다..
- Ekaterina (10/5): - Super service,great location,hotel and rooms are new and comfortable
- Seungchul (9/5): - Hotel officer is very friendly and helpful. No fitness center. No breakfast serving
- 坂元 (10/5): -
- Huang (9/5): - The room was massive and very clean I wish there was a restaurant nearby
- Ryan (10/5): - L’hôtel est parfaitement placé géographiquement et assez proche de toutes comodité Rien du tout, tout était parfait
- Maiko (5/5): コスパ重視の方はいいと思います！ - スタッフさんがとても良く 部屋もアップグレードしていただき コスパは良かったです。 お風呂とバスもセパレートで綺麗でした。 立地が良くないのと ゴミ箱やドライヤーコンセントが洗面所になく、 お湯を沸かす時も枕元のコンセントまで持って行かないといけないこと、ルームキーが一つしかなかったので、 ちょこちょこ不便でした。
- Toaney (10/5): Great place to stay with aircon and heating and strong water pressure. Super comfortable stay, no issues at all - Super clean and lovely staff, able to help me out with our very late booking. Water pressure in shower is exceptional. Best place we stayed at in Korea. We booked in 7pm same night as we ran into an issue with the previous airbnb. Luckily these guys were able to accommodate us immediately and for an amazing deal. It was way better than our previous place and we were very happy with the hotel.
- Alexandre (3/5): The right place if you really do not have anywhere else to go. Price OK, you get what you pay for - Room had absolutely no view. Just a wall.
- saki (8/5): - 当日予約だったためか、値段よりかなり良いホテルでした 駅から少し遠い
- Van Hiep (1/5): -
- Monica (2/5): -
- TOMOE (2/5): - スタッフの方は親切でした。 シャワー室の水がなかなか流れない。 トイレ周りが臭い。
- Yu fei (8/5): - 櫃檯服務人員非常親切 熱水瓶沒有很乾淨，提供的是紙杯不是玻璃杯.
- Jennifer (8/5): Staff are welcoming and friendly. Location is great and is 5-10 minutes walk from the bus stop or train station. Room is - The staff ate Welcoming and they also reply to My questions straight away through the app. I had to book this hotel urgently for one night before My flight back home and luckily there are rooms available. I wasn’t told what was the reason why the room was not available on the day OF My booking, however, the staff are generous enough to upgrade My booking to premium room for free. The room is cozy and clean which is the most important for me when booking a room to stay. Location is great. There are restaurants and convinience store nearby. The busy stop and train station are 5-10 minutes walk from the hotel. There is also Space to store your luggage before check in amd after check out. Just ask the reception about storing your luggage. There are soap, shampoo, towels, hairdryer, mini fridge available in the room however, you have to bring your own tooth brush or toothpaste otherwise, you can buy from the reception. You also have to buy your own adaptor to use or I guess you can rent it from the reception. The hotel is hidden but it is easily to be Found using the NAVER map app.
- Sun Hee (5/5): 6mins to Yeoksam subway station and close to three 24 hrs shops and laundry - Near to gangnam station and some cafes not clean some towels and strong smell like paintings, noisy
- HINAKO (8/5): また利用させて頂きたいとおもいます✨️ - 隅々まで掃除がしてあって清潔感があり、タオルやベッドのシーツも不在の時に新しいものに替えてくれていました！ シャワー室の水周りの流れが少し悪いです
- TAESEOK (7/5): - 지하철역이 가깝고 주변의 식당과 커피숍은 쉽게 이용할 수 있다. 층에 방이 5개가 좁은 복도 좌우로 있어 답답한 느낌이다.
- Christian (10/5): -
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